Admissions Officer Resume Sample
Ava Effertz
33533 Vivianne Ways,
Chicago,
IL
+1 (555) 924 6454
Work Experience
Senior Admissions Officer
03/2017
-
PRESENT
Phoenix, AZ
- Am to 6 pm and 11 am to 8 pm (varies during the week)
- Conduct evaluations of applicant credentials, prepare materials for Admissions Committee meetings and for the admissions notification process; attend Admissions Committee meetings, and act as a voting member of the admissions committee in the decision process
- Perform various administrative tasks: For example, organize statistical and other research projects; assist in various electronic and social media recruitment activities
- Certificates, licenses and registrations
- Typical office setting
- Travel via plane, car, and metro is required to perform this job
- Ensuring timely and accurate processing of student applications, CoEs and offer letters in order to maximise the conversion of enquiries into applications and enrolments
- Ensure all agent and student queries are dealt with in a professional and expeditious manner
- Implement and manage systems and processes to ensure all databases are kept up to date with accurate and detailed information
Admissions Officer
07/2012
-
11/2016
Phoenix, AZ
- Maintaining accurate student records in Laureate Australia & New Zealand’s student information system
- Ensure students records and data on PRISMS and other governmental databases are maintained accurately and aligned to Laureate Australia & New Zealand’s student information system
- Uploading of relevant supporting documentation to the student document repository
- Conducting preliminary screening of admission applications prior to routing to academic staff for review
- Managing requests and applications for transfer of credit for prior learning, either concurrent to admission application or subsequent to admission
- Communicating outcomes of admission requests to applicants through the customer relationship management portal
- Working collaboratively with other LANZ staff (e.g. Course and Careers Advisors, Enrolment Advisers, staff from the Student Administration team and IT staff) with respect to ensuring a seamless and co-ordinated on-boarding process that ensures an excellent student experience
- Contributing to the continuous improvement of systems and internal business processes
- Providing additional support to the Admissions Manager and broader student administration team, as required
International Admissions Officer
01/2008
-
06/2012
Detroit, MI
- Ensure Compliance with Admission Policy Requirements and Australian Government Legislative Requirements (ESOS Act, HESA, DIAC etc)
- Deliver impeccable student records evidenced by the elimination of data validation errors in external, statutory reports and enabling 100% accurate conferral records
- Support the implementation of an effective business function framework that describes in detail each of the functions governed by Admissions, and provides resources and a roadmap for continuous improvement
- Exceed regulatory requirements for accreditation as a registered training organisation (RTO) and higher education provider (HEP), ensuring ongoing compliance with all standards for the delivery of vocational and higher education programs
- Collaborate with staff across Laureate Australia & New Zealand to foster innovations within student administration, customer service and service improvement, and ensure continuous improvement in systems, processes and services
- Foster collegial relationships with all key stakeholders ensuring that they are involved in the planning, scheduling, resourcing and delivery of specific programs, projects or activities
- Contribute to good practice in the sector and review Laureate Australia & New Zealand practices through benchmarking and participation in relevant forums
Education
Ashford University
2002 - 2007
School's Degree in Higher Education Administration
Professional Skills
- Strong interpersonal skills and a demonstrated ability to work and communicate across a variety of cultures
- Excellent communication skills, with an ability to effectively present to prospective students and other constituencies
- Excellent interpersonal skills; ability to deal effectively with students, faculty, staff and the general public
- Excellent typing, formatting and editing skills
- Deductive reasoning, problem solving, and prioritizing skills
- Excellent communication skills including, writing and presentation/public speaking
- Strong planning, organizational, decision-making and problem-solving skills
How to write Admissions Officer Resume
Admissions Officer role is responsible for public, interpersonal, advanced, computer, email, microsoft, engineering, travel, recruiting, word.
To write great resume for admissions officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Admissions Officer Resume
The section contact information is important in your admissions officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Admissions Officer Resume
The section work experience is an essential part of your admissions officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous admissions officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular admissions officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Admissions Officer resume experience can include:
- Strong interpersonal skills, including the ability to be collaborative, persuasive, and diplomatic
- Strong written and verbal communication, interpersonal and team skills are essential
- Detail oriented, driven, self-motivated, and organized; strong communication and interpersonal skills are essential
- Outstanding organization, writing and presentation/speaking skills
- Computer skills including, but are not limited to, Windows and word processing
- Email marketing skills, specifically for Gen Z and student audiences
Education on an Admissions Officer Resume
Make sure to make education a priority on your admissions officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your admissions officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Admissions Officer Resume
When listing skills on your admissions officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical admissions officer skills:
- Experience in an office setting; strong computer skills; strong communication skills; ability to work both independently and collaboratively
- Excellent written and oral communication skills with the ability to communicate professionally, tactfully, and effectively to a wide variety of individuals
- Proven organisational skills with an ability to manage competing deadlines while working under pressure
- Take initiative, prioritize, and complete tasks in an organized and expedient manner, meeting challenges creatively and effectively
- Demonstrated ability to provide data analysis, including spreadsheet management and proficiency with basic Microsoft Office skills
- Work effectively in a fast-paced, dynamic environment with multiple and sometimes conflicting priorities
List of Typical Experience For an Admissions Officer Resume
1
Experience For Senior Admissions Officer Resume
- Experience in making effective decisions and dealing well with ambiguity
- Proven experience working in a fast paced, high pressure team environment
- Validate applicants’ academic records and/or professional experience
- Experience of supporting student recruitment or admissions activities, including event management such as open days
- Operate chat conversations with prospective students within the University’s platform
- Develops and implements strategies for effective use of digital tools for virtual recruiting and outreach
- Good knowledge (Intermediate level) of Word, Excel and PowerPoint. Familiarity with the PeopleSoft Campus Solutions environment, desirable
2
Experience For Admissions Officer, Admissions Resume
- Prioritize workload and work within strict deadlines
- Demonstrated ability to handle confidential information with the utmost integrity and confidentiality
- Represents HGSE at on-campus, off-campus and virtual events, including developing and facilitating presentations for a wide range of groups
- Participate in planning and coordination of on-campus special events, such as Open House programs in the Spring
- Assist the Assistant Director and Director with analyzing and determining enrollment data and recruitment strategies
- Manages inquiries from prospective students including email, phone, and in-person advising
- Work with Director of Admissions and Recruitment to develop recruitment opportunities targeting underrepresented in nursing students
3
Experience For International Admissions Officer Resume
- Conducts on campus information sessions for visiting students and their families
- Provides professional guidance to applicants and parents about educational planning
- Develop and implement a recruitment events plan for --and participate in -- both outside-sponsored and JHU-specific recruiting events
- Provide data and reports in support of evaluating recruitment strategies
- High level of comfort and professionalism in working with top executives
- Oversee Visiting Undergraduate Students (VUS) admissions process twice per year
- Assist in the planning, preparation, execution and evaluation of many recruitment programs and special projects
- Supports student on-boarding, and enrollment processes
- Advises current students on university and departmental policies regarding registration, enrollment, and satisfactory academic progress
4
Experience For Recruitment & Admissions Officer Professional MBA & Specialized Programs Resume
- Works with Pre-Medicine Faculty and Teaching Assistants to assess student progress
- Assists with defining scholarship and related honors program parameters
- Serve on various admissions or UNG committees as directed, including the Admissions new student scholarship and residency committees
- Actively recruit at assigned schools and attend off-campus recruiting events as needed
- Request missing information from applicants
- Plays a decision making role in the Admissions process
- Assist in the coordination and development of recruiting/admissions publications, forms, and promotional items as needed
- Counsel prospective graduate students regarding admission policies and procedures
5
Experience For Admissions Officer, Ug Admissions Resume
- Review content of admissions web pages; update to ensure information reflects current marketing message, policies and practices
- Manage multiple projects at a time while meeting respective deadlines
- Conduct professional presentations before large and small groups, representing the University and the Office of Admissions
- Develops internet-based relationships with prospective students through email and social media
- Recruit applicants from diverse backgrounds via open houses, college fairs, information sessions, individual advising, telephone inquiries, on-line chat/open houses and other developing technologies
- Assist prospects with application and financial aid process
- Assist with the development and implementation of e-recruitment programs that ensure successful attraction, recruitment and retention of high caliber domestic and international students
6
Experience For Regional Admissions Officer Resume
- Work collaboratively with the Admissions team, faculty, staff, and administration in addressing outreach and recruitment issues and opportunities
- To input, update and maintain application information on the College’s student record system (SITS)
- Manages the admissions process for the Doctor of Education Leadership (Ed.L.D.) program from recruitment to yield; works closely with the program on the interview process
- Organizes and represents HGSE at on-campus, off-campus, and virtual recruiting events
- Oversees admissions process and committee work for Ed.L.D. and master’s programs, working autonomously and as team member
- Serves as liaison between Admissions and program faculty directors and staff, as well as other offices
7
Experience For Graduate Admissions Officer Resume
- Evaluates applications for admission
- Develops and analyzes surveys and reports to inform and improve structure and content of future events to increase application and yield rates, and recommends and/or initiates changes
- Interviews applicants for English language proficiency
- Evaluates academic credentials from international institutions
- Cultivates strong and sustainable relationships both within the Harvard community and with national and/or international organizations in order to enhance recruitment programs and increase pipeline of prospective applicants
8
Experience For MD Admissions Officer Resume
- As member of Admissions team, contributes at all levels as needed, handling special projects as needed
- Serves as a resource on admissions best practices and policies for faculty and staff
- Manages an assigned recruitment territory; represent the College at national and local fairs, events and programs as assigned. Provides information about the College’s mission, history, academics, campus life, admission process and financial aid
- Adheres to the College’s policy and procedures
- Evaluate and execute admission decisions on applicant files for the Master’s Entry program
- Mobilize SON students and alumni, in cooperation with Academic, Student and Alumni Affairs, to support the recruitment efforts of the Master’s Entry program
- Develop targeted, strategic initiatives to ensure admission goals are met related to the recruitment/enrollment of Master’s Entry students from underrepresented groups
- Assist with application review and make decisions on incoming freshman and transfer applications, when needed. Support the background admissions operations such as processing applications, compiling data entry, mailings, etc
9
Experience For Admissions Officer, Market Resume
- Experience in customer service and/or student service required
- Analyze and interpret the needs of customers and offer appropriate solutions
- Computer literacy in Microsoft Office and the internet
- Assist in the development of messaging for various marketing materials, press releases, articles and stories on programs supported by Distance Education Service Center
- Create and maintain frequently asked questions knowledge base, and communication templates for student support representatives
- Coach and provide leadership to DESC team members on a daily basis
- Provide suggestions for effective social media communication to highlight new and existing programs. Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and Pinterest
- Correspond with prospective students, applicants, University alumni, guidance counselors, members of University community, and others seeking information on admissions standards, academic and non-academic programs and student activities
- Visit secondary schools, junior colleges and other educational institutions within assigned areas; conduct meetings with prospective students, guidance counselors, and student service agencies; represent Duke University to local, state and national admissions and related
10
Experience For Admissions Officer Resume
- Demonstrated ability to manage multiple responsibilities simultaneously in a fast- paced environment
- Conduct on-campus interviews with prospective students and their parents; assist in arranging campus tours
- Maintain liaison with academic deans and department heads concerning recruitment and selection of students in their respective academic
- Coordinate others and participate in special areas of responsibility relating to constituency group, including but not limited to, the evaluation and selection of recipients for named and endowed scholarships, preparation of publications, design and evaluation of statistical studies, and the design and coordination of special events/programs
- Host prospective students during campus visits
- Propose and implement strategies to yield applicants in the pipeline
- Network and develop alumni base to promote and support recruitment efforts
List of Typical Skills For an Admissions Officer Resume
1
Skills For Senior Admissions Officer Resume
- Excellent written and verbal communication skills. Ability to maintain good relationships with UF administrators in core offices
- Excellent computer skills, including MS Word and Excel
- Professional demeanor and excellent oral and written communication skills
- Friendly and service oriented with excellent customer service skills
- Excellent communication – both written and verbal - and organization skills, and attention to detail
- Excellent communication skills with exceptional attention to detail, diplomacy and discretion
- Fast and accurate keyboarding/data entry skills
- Able to deal effectively with a multi-cultural, diverse pool of mature prospects and applicants
- Make a sufficient number of outbound calls and effectively respond to all prospective student inquiries
2
Skills For Admissions Officer, Admissions Resume
- Two (2) years of related experience, or equivalent combination of education and experience
- Two (2) years of related experience; or equivalent combination of education and experience
- Work effectively in a high fast paced environment
- Related experience or equivalent combination of education and experience
- Work effectively in fast-paced environment
- Admissions or related student services experience or equivalent combination of education and experience
- Effectively communicate with potential students, students, faculty and staff via phone, text, computer and face to face
- Effectively cope with a fast pace environment
- Comfortable and experienced using computers, navigating the Web, and learning new computer applications
3
Skills For International Admissions Officer Resume
- Admissions, counseling, sales, marketing, or corporate recruiting experience highly desirable
- Experience in admissions, recruiting, consulting, or higher education administration
- Experience of managing the work of others and dealing with performance and welfare issues
- Admissions, counseling, or corporate recruiting experience highly desirable
- Exercise good judgment in a variety of challenging conditions
4
Skills For Recruitment & Admissions Officer Professional MBA & Specialized Programs Resume
- Experienced in working with students and tolerant of frequent interruptions by telephone calls, emails, and in-person inquiries
- Experience dealing with University policies and procedures especially those related to admissions and student recruitment
- Extensive experience working with a computer information system
- Demonstrated abilities to leadership, problem solving and attention to detail
- Foster and maintain good relationships with all stakeholders including applicants, students, co-workers, faculty and core UF offices
5
Skills For Admissions Officer, Ug Admissions Resume
- Work under deadlines, adapt to changing environment, and handle multiple priorities
- Experience in a fast-paced environment (i.e. Phone based customer service, inbound and outbound sales, call center and/or admissions/recruiting)
- Two years of experience in an admissions or marketing capacity
- Previous experience of admissions within SITS
- Experience of credit control
- Set priorities, work simultaneously on numerous tasks with multiple staff, and meet deadlines
- Utah State University and/or Utah State University Eastern experience
- Exercise good judgement and work with minimal supervision
6
Skills For Regional Admissions Officer Resume
- Experience with Student Admissions
- Higher education administration and admissions/enrollment management experience required
- Admissions or related student services experience
- Creating, managing and processing admissions applications from submission through permanent file creation, using a variety of databases and systems
- Providing information and guidance to prospects and applicants regarding UF CJC Online programs, application requirements, etc
- Meeting or exceeding measurable enrollment goals and objectives
- Understanding of the UCAS application process and higher education admissions
7
Skills For Graduate Admissions Officer Resume
- Understanding of student finance and the Student Loans Company
- Managing Processes and Workflows
- Answering prospect and applicant questions with accurate and timely information that adheres to UF CJC Online brand guidelines
- Maintaining accurate data in Salesforce and internal systems
- Complying with all FERPA, University and College policies and procedures
- Organizing on and off campus recruitment events
8
Skills For MD Admissions Officer Resume
- Managing a group of student ambassadors to assist with recruitment efforts
- Communicating with prospects and applicants over the phone, video chat and email
- Meeting with prospects and applicants in-person, over the phone or through video chat appointments
- Undertaking international and minority recruitment
- Maintaining a thorough knowledge of qualifications
- Communicating outcomes of admission requests to required stakeholders
- Using discretion and judgment, evaluates and makes decisions on master’s applications
9
Skills For Admissions Officer, Market Resume
- Assist with arranging classroom visits, event planning, scheduling, programming and any other logistical needs to support the admissions operation
- Represents HGSE at events, including developing and facilitating presentations for a wide range of groups
- Advanced knowledge and understanding of the admissions and recruitment process in a Higher Ed setting
- Uses creative thinking and program knowledge to educate potential students on partnering programs
- Plan and coordinate recruitment efforts, working with the Managing Director to create an annual strategic recruitment plan for the Master of Management program
- Advises on and assists in executing the Ed.L.D. marketing strategy
- Acts as member of team, contributing at all levels as needed and handling special projects as required
10
Skills For Admissions Officer Resume
- Update and oversee online application content, communicating with The Universal Application regarding admissions cycle schedules and application updates
- Chair the VUS Admissions Committee twice per year, leading to the admission of 60 visiting students per semester
- Review master’s applications submitted during the early notification and regular decision cycles
- Provide information and services in-person, via telephone and email to prospective students regarding admissions related matters
- Able to work overtime (evenings/weekends) during peak periods
- High confidence level for working with data
List of Typical Responsibilities For an Admissions Officer Resume
1
Responsibilities For Senior Admissions Officer Resume
- Read, evaluate and present applicants to the admissions committee for consideration. Participate in the evaluation of admitted applicants for scholarship consideration
- Effective communication skills and the ability to give direction and follow instruction
- Experience providing timely and accurate advice to students and other stakeholders, understanding the international student application experience
- Maintain valid driver’s license and valid automobile insurance
- Advanced skills in customer service
- Organization, analytical, problem-solving, and time management skills
- Working knowledge of CRM lead/prospect management systems, with preference for Salesforce/TargetX experience
- Maintain confidentiality, discretion and exercise good judgment in handling sensitive and confidential matters
2
Responsibilities For Admissions Officer, Admissions Resume
- Admissions or related student services experience
- Maintain a valid United States Passport
- A tertiary qualification in a relevant discipline or equivalent combination of relevant experience and education and/or training is desirable
- Previous experience in a similar position in higher education would be advantageous
- Work experience in higher education international recruitment, recruitment and marketing, immigration regulations, and extensive international travel
- Previous experience in a similar position within the education sector
- Excellent judgment and capability to act in a high-stress environment
- Knowledge of and experience with the Ross’ intranet, iMpact
3
Responsibilities For International Admissions Officer Resume
- Experience with Wolverine Access
- Valid U.S. driver’s license and passport required
- Effective collaboration and support of other Admissions Office functions within the context and demands of the position’s requirements
- Utilizes independent judgment to determine if a student is a good fit for the applicable programs
- Experience in e-mail segmentation and automated-series campaigns
- Manage external marketing and communications strategy and work to identify best way to implement and execute this digital strategy
- Manage department’s video development and production needs, working closely with MBA Communications
- Develop web content and marketing collateral as needed
4
Responsibilities For Recruitment & Admissions Officer Professional MBA & Specialized Programs Resume
- Knowledge in Salesforce Marketing Cloud or other ESP
- Deep understanding of e-mail performance metrics
- Active and current knowledge of applicant life-cycle data strategies and marketing recruitment best practices for admissions recruitment
- Successfully multi-task working with multiple students at different phases in the recruitment and enrollment process
- Execute communications campaigns to prospective students
- Coordinate the assignment of VUS readers by region or institution, and oversee the reading and evaluation of approximately 100-150 applications per admissions cycle (twice per year)
- Train readers as needed to develop deeper regional/international expertise & understanding
- Communicate with Dudley House staff, Office of Student Life, and University Hall as needed in regard to any/all VUS Admissions issues
- Approve/edit all VUS communications, mailings and decision letters
5
Responsibilities For Admissions Officer, Ug Admissions Resume
- Coordinate and lead, twice monthly meetings with communications and data teams to discuss planning details regarding website updates, application/Slate issues, communications with applicants and admitted students, and decision release process
- Under the direction of the Manager of Freshman and Transfer Mail and Records Operations, support of Admissions Operations
- Manage records for freshman admissions
- Coordinate paper and electronic records
- Oversee social media presence for MBA Admissions. This includes management of the department’s Twitter and Instagram accounts and paid ad campaigns on Facebook and LinkedIn
- Coordinate email marketing efforts to database of prospective students
- Curate appropriate digital content to push out to prospective students and to targeted constituencies. This includes management of the MBA Voices blog. Responsibilities include topic identification, blogger recruitment, content editing, and website publishing
6
Responsibilities For Regional Admissions Officer Resume
- Assist the MMS, MQM and EMBA teams in the implementation of admissions processes and practices
- Works with the on-campus program coordinator on the planning and execution of special on-campus programs such Open Houses, Information Sessions, Interviews and Yield Events related to MMS, MQM and EMBA
- Works with the off-campus program coordinator to support the logistics for MMS, MQM and EMBA Admissions staff traveling to domestic and international events
- Participate in phone and e-mail campaigns to help answer standard questions and connect prospects to recruiters for follow up and qualification. Provide exceptional customer service
- Assist in monitoring social media/blogs such as Facebook groups, Twitter, Instagram, etc
7
Responsibilities For Graduate Admissions Officer Resume
- Familiarity with Webex, Zoom or other virtual conferencing systems
- Efficiently manage daily, weekly, and monthly leads in CRM system and provide to Admissions Officers for follow-up
- Research new sources of leads based on target audience demographics; conduct benchmarking and keep abreast of competitor offerings/promotional tactics to share with Admissions staff and to generate new ideas for outreach and recruitment (across all programs)
- Support the coordination and outreach efforts to engage MMS/MQM/EMBA alumni and students, and involve them in the Admissions process as appropriate
- Help coordinate logistics for Virtual Information Session events (across all programs)
8
Responsibilities For MD Admissions Officer Resume
- Proficiency in Powerpoint, Excel, Word required
- Review and adjudicate student applications for admission to the university’s undergraduate programs and apply relevant policies, practices and procedures to the admissions processes and all related activities
- Provide information to current, former and prospective students and other university stakeholders on university policies, practices and procedures as it relates to undergraduate admissions
- Research educational credentials, systems and schools world-wide and provide information to prospective students and other internal and external stakeholders where appropriate; Make recommendations regarding trends, best practices and procedures
- Identify process and procedural challenges and contribute to finding efficiencies and improvements
- Work extended hours outside normal operating hours
- Collaborate with the student recruitment team and participate in local recruitment activities and events
9
Responsibilities For Admissions Officer, Market Resume
- Maintain liaison with internal stakeholders (e.g. departments, service units) and external stakeholders (e.g. CEGEPS, professional organizations)
- Represent the Office on committees as required
- Knowledge of Concordia’s undergraduate admissions requirements, academic regulations, policies and procedures an asset
- Very good knowledge (Level 5) of spoken and written English in order to communicate effectively with faculty, staff, and students and to draft correspondence and documentation. Good knowledge (Level 4) of spoken and written French
- Knowledge of Canadian and international educational systems
- Work in a high volume area and to respond to change
- Analyze, create reports and provide feedback on recruitment activities
- Assist with database management for the Cadet recruitment and University of North Georgia Military Scholarship process
- Manage and update the JROTC and Counselors database
10
Responsibilities For Admissions Officer Resume
- OF THE COUNSELOR POSITION
- Recruit prospective undergraduate students to the University of Michigan
- Meet individually with prospective students and their families who visit The University of Michigan
- Respond to inquiries (phone, mail, electronic) from prospective undergraduate students and families
- Respond to e-mail, phone, and written requests for admission and academic policy information
- Evaluate applications for domestic and international freshman and transfer admission using the University's individualized and comprehensive freshman application evaluation process
- Represents the university and the programs to prospective students
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