Analyst, Business Intelligence Resume Sample
Craig Runolfsdottir
1749 Theodora Court,
Dallas,
TX
+1 (555) 496 0865
Work Experience
Lead Analyst, Business Intelligence
05/2016
-
PRESENT
Houston, TX
- Management and maintenance of the entire BRS agent hierarchy for official ‘by channel’ reporting
- Partner with Macy’s Systems & Technology (MST) to investigate, analyze and address reported defects in a timely manner. Solutions to these problems can include object updates, code changes, or configuration modifications
- Exceptional SQL skills. Your queries don’t just “work,” they are optimized for readability and efficiency
- Expertise in one or more BI and data visualization tools (Chartio, Tableau, Looker, Microstrategy etc)
- Be extremely curious
- Partner with Macy’s Systems & Technology (MST) to investigate, analyze and address reported defects in a timely manner. Solutions to these problems can include updates, code changes, or configuration modifications
- Create automated and ad-hoc reports to analyze campaign performance and gain insights
Analyst, Business Intelligence
09/2012
-
04/2016
Los Angeles, CA
- Support the implementation of capital projects
- Process improvement – identify opportunities to automate and improve efficiency
- Campaign management – Provide guidance for campaign targeting of marketing programs, particularly the use of control groups and related post-analysis
- Develop Tableau Reports and Dashboards
- Work with and maintain data dictionaries, metadata, and normalize, standardize and validate data with data warehouse team
- Prepare documentation related to requirements, reports and dashboards
- Create training materials and provide end user training
Analyst, Business Intelligence Unit
01/2006
-
08/2012
Boston, MA
- Manage open tickets and priorities. Provide support as required to ensure the availability and performance of developed reports and dashboards
- Organize and lead report development process: Create standard report templates for request or modifications. Document report support policy and procedures. Maintain Report Register
- Tableau report and dashboard development experience
- Technical and analytical skills with strong report writing and communication skills. Knowledge of database architecture and security methodologies and concepts
- BI Publisher, PL/SQL and SQL
- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital
- Proficient in SQL Programming and reporting tools such as Tableau, COGNOS, Business Objects
- Business Consultant/Analyst: Support the business owners by facilitating the acquisition of data and information needed to drive Regional and operational decision making and process improvements. Serve as a Subject Matter Expert (SME) on business data and consult with business owners on the characteristics
Education
Wheeling Jesuit University
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- “We work in a fast-paced environment, which allows us to learn about many unique parts of the business in short periods of time. I have the ability and freedom to continually leverage my ideas and research to help solve business problems.”
- “To me, the best thing about working for Bell is the amazing people. I am surrounded by a very supportive team and, on a daily basis, I collaborate with highly talented individuals throughout the company to solve complex business problems.”
- Advanced skills in SQL Programming and reporting tools Excellent written and oral communication skills
- Excellent communication, strong analytical and critical thinking/problem solving skills are essential
- Analytical orientation and strong problem-solving skills
- Strong teamwork, communication, leadership and technical skills are essential to achieve optimum results
- Outstanding communication skills (oral and written) and ability to sell ideas Team-oriented, collaborative and flexible
How to write Analyst, Business Intelligence Resume
Analyst, Business Intelligence role is responsible for analytical, reporting, advanced, technical, microsoft, business, analysis, database, integration, health.
To write great resume for analyst, business intelligence job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Analyst, Business Intelligence Resume
The section contact information is important in your analyst, business intelligence resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Analyst, Business Intelligence Resume
The section work experience is an essential part of your analyst, business intelligence resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst, business intelligence responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst, business intelligence position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Analyst, Business Intelligence resume experience can include:
- Strong PC skills; Excel required: charts/graphs, pivot tables, advanced formula creation, and data manipulation
- Work cooperatively with a variety of people and communicate effectively with clients
- Demonstrated success in multi-site information technology application design and implementation, including technical programming and integration capability
- Work with business partners to gather, validate and document business requirements to develop sales KPI reporting
- Proven ability to gather and manipulate a large sets of data coming from numerous sources and systems
- Proven data analytical ability with a focus on detail, accuracy, complex problem solving and logic capabilities
Education on an Analyst, Business Intelligence Resume
Make sure to make education a priority on your analyst, business intelligence resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst, business intelligence experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Analyst, Business Intelligence Resume
When listing skills on your analyst, business intelligence resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical analyst, business intelligence skills:
- Strong analytical skills with proven, results-oriented business acumen
- Strong organizational and prioritization skills, with attention to detail and the ability to multitask
- Solid understanding of how analytical skills can be productively applied to large customer databases in support of customer relationship management
- Strong analytical skills in order to be able to interpret data and generate new actionable insights
- Good interpersonal skills with the ability to work with a team or individually
- Strong communication skills to all levels of technical expertise
List of Typical Experience For an Analyst, Business Intelligence Resume
1
Experience For Analyst Business Intelligence Resume
- Excellent interpersonal skills with the ability to clearly and convincingly communicate and influence both in written and oral
- Experience working with large data sets and Ecommerce marketing data (Acquisition, Retention, SEO, etc)
- Previous work experience in a Finance environment
- Experience with cross-functional business process definition, design and implementation
- Hospitality data experience
- Prioritize various Quebec banner group client analyses and coordinate all activities with various external and internal stakeholders
2
Experience For Lead Analyst, Business Intelligence Resume
- Plan, organize and monitor the activities of the Quebec banner group’s multiple clients according to set priorities
- Maintain a good grasp of how your decisions impact all client activities
- Make quick decisions that take into account the interests of the parties involved and recommend effective solutions
- Supporting the continued evolution of the organization using advanced analytics into a highly data driven business
- Using new and existing data sources to visualize metrics in a comprehensible way
- Providing recommendations to cross-functional teams, resulting in Process Improvements
- Presenting your visualizations to all levels of stakeholders
3
Experience For Analyst, Business Intelligence Unit Resume
- Working with the Field and Process Improvement teams to help use performance reports to drive change
- Managing multiple projects at the same time
- Support advisors in analyzing results and in preparing and coordinating various purchase reports and banner services
- Work with business users to review business processes and develop data and reporting requirements and target marketing requirements
- Create ad-hoc tools & queries, business analysis/models, dashboards and reports. Process and analyze large data sets and develop presentations of analysis, trends, metrics and results to management. Automate manual solutions developed by end users
- Provide guidance to analysts as well as leaders in business teams on accessing data and using BI tools
- Complete regular sales volume planning and sales target setting
- Manage complex Excel workbooks utilizing VBA and being able to create VBA code from scratch
- Become the Services expert at running reports and analyzing data from SalesForce.com
4
Experience For Analyst, Business Intelligence & Analytics Resume
- Work with IT to design data sources that meet reporting and analytics needs
- Support inventory planning and analysis for the wireless business
- Project manage the development of new applications from requirements gathering all the way to the app store!
- Standardize key reports and dashboards for different operating groups within the Americas region
- Respond to internal customer requests across multiple mediums including email, telephone, public mailbox(s) and “Skype Messenger”
- Provide training and technical assistance to users as needed
- Consult with business stakeholders to understand the business question and the value of doing the work. Align on the design approach and requirements
- Use SQL code to design ad-hoc or recurring datasets in order to answer business questions and drive value
5
Experience For Systems Analyst Business Intelligence Resume
- Drive improvements in our Analytics platform to increase its impact in delivering insights across the organization
- Identify the new data needed to enable appropriate business insights and work with Data Engineering team to implement the data collection needed
- Lead executive-level monthly/quarterly business reviews of inventory utilization, margin, and pricing
- Support ad hoc analysis for existing products, and help define what success looks like for new initiatives
- Familiarity with machine learning and predictive analytics tools and concepts
- Build inferential/visual systems that leverage and integrate with Crackle’s various data infrastructures
- Analysis, report development, and delivery of business requests/issues/requirements, conducting quality assurance testing for all BI deliverables, and providing end user support related to project and operational Business Intelligence activities for Sales and Marketing business functions
6
Experience For Developer Analyst / Business Intelligence Resume
- Provide insight and analysis to help explain key revenue drivers
- Utilize GAMS tools and processes including Service Now, Daptiv, as well as any new and enhanced tools and processes. Ensure the attainment and adherence of all SLA’s
- Work with and present to all management levels (up to EVP)
- SAP BusinessObjects Business Intelligence - Full SDLC - System Development Lifecycle
- SAP ABAP development (BADI’s, etc.)
- Knowledge of SAP R/3 or ECC6 ERP tables
7
Experience For Analyst, Business Intelligence & Optimization Resume
- Expert business analysis skills and demonstrated ability to collect, analyze and synthesize large amounts of information from client groups into meaningful information to drive business decisions
- Travel (up to 20%), including internationally, to support project management responsibilities. Ability to work non-traditional hours to meet business requirements and project deadlines, as required
- Occasional move equipment weighing up to 40lbs. as needed
- Work closely with product managers to understand business goals and define metrics to support them
- Design and build dashboard that monitor and highlights key metrics
8
Experience For Analyst, Business Intelligence & Analysis Resume
- Provide ad-hoc analysis and recommendations to support performance management activities
- Support quarterly sales plan design
- Provide regular recommendations to the Sales and the Marketing Leadership team to support and influence their decision making when developing new strategies to grow the business
- Excellent understanding of the telecommunications industry
- Design and develop business intelligence dashboards, analytic reports and data visualizations using reporting and analytical tools
- Responsible for the design, maintenance, enhancement, coding, and administration of visualizations and dashboards
- Distinguish user requests from the underlying true needs
- Maintain account relationships at the operational level, including functional knowledge of customer business and technical needs
- Functional knowledge of travel industry pricing and revenue management practices
9
Experience For Analyst, Business Intelligence Management Resume
- Proficient in advanced MS Powerpoint functions and MS Excel functions such as pivot tables, v-lookup functions, MS Access and general data manipulation
- Advice & Manage creation of targeted marketing campaigns for all sales tactics used by the small business team (direct mail & email, telemarketing, face to face ect…)
- Experience in SQL programming
- Partner with clients to develop, analyze, and display KPIs that drive value to the organization
- Partner with IT and Business users to solution improvements in processes using Python, R, and Tableau, develop requirements, complete user acceptance testing and communicate changes to client groups
- Document user requirements into a well-structured specification
- Translate high-level information into insights and details
- Provide creative solutions to problems
10
Experience For Principal Analyst, Business Intelligence Resume
- Resolve operational problems within the defined schedules and service level agreements
- Analyze root causes of data quality issues escalated from customer support and internal sources
- Develop preventive measures and document resolution procedures
- Function internally as a subject matter expert and provide assistance to technology and business team members in understanding the Demand360 data at an elemental level
- Develop and maintain relationships with hotel brands and external vendor data providers
- Represent the data partnership team as a subject-matter expert
List of Typical Skills For an Analyst, Business Intelligence Resume
1
Skills For Analyst Business Intelligence Resume
- Skill-set base analysis to identify gaps/surplus and make skilling recommendations balancing service and cost
- Experience in managing and prioritizing multiple business requests
- Experience in managing and prioritizing multiple business requests simultaneously
- Experience working with large data sets, experience with StatsCan and other proprietary data sources
- Communication skills centered on explaining complicated information to both technical and non-technical partners
- Microsoft Office Suite, MS Visio, and extensive MS Excel skills are required
- Delivers high quality work and communicates effectively
- Effectively present information and respond to questions from co-workers, managers and leaders
- Practical working experience within reporting, process driven or analytical function
2
Skills For Lead Analyst, Business Intelligence Resume
- Experience in building data visualization dashboards using Tableau or Microstrategy
- Discover and validate new methods of extracting new metrics from data sources that can be used in future reporting and analysis
- Experience in data mining and database querying an asset
- Solid understanding of financial modeling
- Experience in developing automated reporting, automation and optimization techniques
- Experience designing and developing SAP BW/BOBJ applications with SAP R/3 or ECC6 and non-SAP data sources
3
Skills For Analyst, Business Intelligence Unit Resume
- Experience with Tableau and/or other reporting tools
- Experience analyzing data to determine root cause of issues
- Experience deploying self-service and data discovery solutions to a non-technical audience
- Highly skilled in Microsoft Excel and programming
- Solid knowledge with report writer, SQL and querying tools required
- Demonstrates initiative and critical thinking
- Strong background in all aspects of database technology, with an emphasis on the use of analytical and reporting tools
- Experience in telecommunications marketing or product development
4
Skills For Analyst, Business Intelligence & Analytics Resume
- Experience in presenting results and insights to upper management
- Work independently and with strong attention to details
- Experience in a similar role, with business/ information analysis and data transformation required
- Strong sense of urgency and the ability to work under tight deadlines
- Strong understanding of SQL and ability to troubleshoot data issues
- Experience working in the Business Intelligence area or equivalent coursework
5
Skills For Systems Analyst Business Intelligence Resume
- Experience with BI Visualization tool such as Tableau or Domo
- Experience with 1 or more BI reporting tools (Tableau, SAP or BW,)
- Data analytics work experience
- Experience in retail or ecommerce is an advantage
- Experience analytical tools such as SAS
- Experience with data systems such as Oracle, SQL Server, Teradata, SAS or others
- Big Data knowledge and experience (Hadoop)
6
Skills For Developer Analyst / Business Intelligence Resume
- Experience with analytical tools such as SAS, Python or R
- Consulting with business stakeholders to create actionable insights using data analytics
- Understanding of Lease & Financial Contract Structures
- Becoming the most knowledgeable person about TSL data; regularly QA’ing data
- Develop training materials and conduct training for users in proper use of BI tools; assist users in the use of the BI tools as needed
- Workforce management modeling : force-to-load analysis, supply/demand modeling, optimization of workforce resources
7
Skills For Analyst, Business Intelligence & Optimization Resume
- Expertise in data mining, information extraction and/or machine learning
- Data Management, Programming and Reporting
- Knowledge of lending and leasing
- Collection, scrubbing, analysis, and distribution of digital adsales and related data for periodic and ad-hoc reporting
- Work with other departments to promote data quality by flagging and cleaning up data inconsistencies
- Curiosity, problem solving, story telling with data
- Competitive compensation package with benefits, training, stock purchases and vacation
8
Skills For Analyst, Business Intelligence & Analysis Resume
- Deal with complex problems, involving multiple facets and variables in non-standardized situations
- Design & development of self-serve dashboards in Tableau supporting all of the Customer Operations organisation
- Complete process mapping and documentation as required
- Communicate complex quantitative concepts to a general audience, including peers and senior management
- Leadership in all areas of business analysis, including client interaction, process design, requirements management and functional design
- Accuracy and timeliness of all reporting
- Develop forecasting models to predict load/Understand key drivers for load variations
- Improve calendar management by developing automated algorithms to better match force to load
- Expertise in user modeling
9
Skills For Analyst, Business Intelligence Management Resume
- An understanding of relational databases and architecture
- Results-driven; accepting responsibility for individual performance and contributions to team projects
- Knowledge of order management and ticketing systems such as OrderMax, BCRIS, Tapestry/SIMPLe, CSG/MultiVu, ACUT, TIM, iPACT is an asset
- Technology expertise in one or more of the following
- Knowledge of operational research/mathematical programming software
10
Skills For Principal Analyst, Business Intelligence Resume
- Communicate clearly with co-workers and other stakeholders in the company while maintaining a high level of professionalism
- Dig deeply into data and adapt the reporting to support new business initiatives
- Participate in user testing of new BI software releases
- Support A/B and multivariate testing strategy and implementation across desktop and mobile platforms
- Ground floor opportunity with support from executives to shape the companys operations
List of Typical Responsibilities For an Analyst, Business Intelligence Resume
1
Responsibilities For Analyst Business Intelligence Resume
- Experience in a similar job function
- Experience with B.I. Software (e.g. QlikView, SSIS/SSRS, Tableau, Cognos, etc.)
- Experience with SQL and Relational Databases (advanced, 3+ years)
- Experience with Dashboard tools and Multidimensional tools (SSAS, Cognos)
- Experience in PowerBI an asset
2
Responsibilities For Lead Analyst, Business Intelligence Resume
- Excellent command of software such as SAP, Microsoft Office (Excel and PowerPoint) and CRM
- Prepare, coordinate, analyze and interpret various banner service offering reports for banner members
- Knowledge of data quality management and best practices
- Literate with Microsoft Office: Outlook, Excel and Word
- Manage relationships with key stakeholders across the company and external vendors
- Help develop startup assessment, recovery and performance plans
- Develop, implement and support interactive reporting solutions as well as end-user documentation applications and solutions, including Smartsheet, Maple, Microsoft Power BI and Blist
- Actively participate in the national alignment of data management and business intelligence initiatives
- Work with department team leaders to assess new data sources from the various business units or external data to determine the feasibility of generating reports and successfully integrate them into team processes
3
Responsibilities For Analyst, Business Intelligence Unit Resume
- Use data to draw business conclusions to set our market strategies
- Build a business intelligence process for competition in the marketplace
- Analyze certain problems, trends and new optimization opportunities to increase efficiency, improve our processes and maximize sales results
- Work closely with the Business Development Manager and in partnership with the various business units
- Liaise with Proxim’s various internal stakeholders and clients to answer questions about banner service trends
- Anticipate and assess internal and external needs and react accordingly
- Plan, organize and determine processes to maximize efficiency, productivity and service levels to clients
- Understand and analyze data from every aspect of the business (customer ops, network, field, website, etc...) found in our BI360 environment
4
Responsibilities For Analyst, Business Intelligence & Analytics Resume
- Build & improve our library of Tableau dashboards which answer the most common business questions so our clients can self-serve on simpler data asks
- Consult with IT business intelligence group, BI PMO, and BI data engineering to ensure our data acquisition program yields agile and quality data for use in analytics
- During data acquisition projects, drive the design to maximize analytical power of the data and perform the final layer of testing before launching the data to production
- Collaborate with developers, stakeholders and subject-matter experts to establish technical vision and analyze trade-offs between usability and performance needs
- Experience with CTEs, windowing functions, and complex subquery logic
- Can multi-task and prioritize requests
- Has worked in a team-oriented enterprise environment
5
Responsibilities For Systems Analyst Business Intelligence Resume
- Collaborate with developers, stakeholders and subject-matter experts to establish technical vision and analyze trade-offs between usability and performance needs Perform statistical analysis against data to develop models and identify trends in support of the business
- Writing requirements for the purpose of building both data collection and reporting systems
- Work in virtual teams with Customer Operations, Marketing, Pricing and IT Specialists to optimize the targeting of offers to customers
- Financial modeling, analysis, and compilation of quantitative data
- Explore new sources of information to uncover new opportunities to improve campaigns
- Analysis and delivery of business requests/issues/requirements, conducting quality assurance testing for all BI deliverables, and providing end user support related to project and operational Business Intelligence activities for other business units
- Develop strong understanding of different areas of the business and the key metrics to measure performance of overall business, Marketplace Operations, Growth, Merchandising and community service group
6
Responsibilities For Developer Analyst / Business Intelligence Resume
- Build different pieces of our BI Models framework - new tables, new dimensions and new measures etc as needed
- Troubleshoot any data, insights, and visualization related issues
- Advanced business intelligence and reporting experience with strong critical thinking and project management skills. Passionate about building scalable, efficient and well document business insights frameworks
- Internal Subject Matter Experton Spotlight's Digital Video ecosystem/primary business partner for Freewheel team around network design
- Partner and align with multiple functional areas including Sales, Operations, and Technical Architecture to understand overarching business strategies/needs and their impact on Spotlight's inventory
- Liaise with global colleagues to understand requirements and business needs from the revenue / business analysis function as well as to ensure best practice sharing
- Experience data visualization via Tableau
7
Responsibilities For Analyst, Business Intelligence & Optimization Resume
- Experience in data infrastructure via Altryx
- Knowledge of Bell Canada’s Residential Products and sales channels
- Knowledge of telecommunication sector
- Hands-on business analysis and development of automated reports, dashboards, self-serve tools (examples requested)
- Excellent interpersonal and communication skills and a proven ability to assist colleagues and business partners in the enhancement of their daily core tasks and continuous improvement initiatives
- Experience working directly with business leaders to understand the decisions and impacts driven by data
- Interpreting business needs and translating into application and operational requirements
8
Responsibilities For Analyst, Business Intelligence & Analysis Resume
- Proactive in initiating and completing continuous improvement projects and assisting other team members
- Evaluate quantitative data sets and determine ‘big picture’ implications required
- Deals well with and finds ways to decrease ambiguity
- Receive and follow through on creative input and direction from management team
- Work usually performed between 8:00 and 5:00 in business office environment
- Familiarity with the pharmacy industry
- Identify needs and issues and find appropriate solutions
9
Responsibilities For Analyst, Business Intelligence Management Resume
- Ensure data integrity and quality
- English and French, written and spoken
- Multi-task and desire to learn
- Solving Complex Problems: Breaks down large problems into smaller, more manageable components; identifies key factors that influence the viability of different solutions; clarifies information needed to solve problems
- Working with Financial Information: Understands how financial information is used to guide business decisions; develops accurate financial forecasts; considers decisions from a financial perspective
- Working with Ambiguity: Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information
- Demonstrate attention to detail and accuracy. Define and organize tasks, responsibilities and priorities. Take responsibility for timely completion
10
Responsibilities For Principal Analyst, Business Intelligence Resume
- See past symptoms of a problem and apply analytical skills to address central business problems in a logical and time efficient manner
- Experience with data modeling tools such as PowerPivot, Tableau, SAS, SQL, etc
- Relevant technical or business work experience
- Set priorities and organize work to meet deadlines
- Experience with IBM Campaign (Unica) or alternative campaign automation solution is an asset
- Database experience: SQL, MS-SQL, Teradata, Oracle, MS Access, etc
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