Analytics Analyst Resume Sample
Itzel Heaney
920 Cristina Brook,
New York,
NY
+1 (555) 701 7632
Work Experience
Senior Analytics Analyst
08/2016
-
PRESENT
New York, NY
- Responsible for all QA related tools administration, agent assignments, roster updates, goals setting,
- Document WRA SOP’s using process maps to drive accuracy of new processes
- Reviews findings with and makes recommendations to the EA leadership, business partners, and other team members
- Work with the Manager of Advanced Analytics, Manager of Business Analytics and business owners – in support of
- Our growing family of Vitamin Shoppe companies including our retail and internet businesses, as well as our new corporate brands
- Our growing family of new vitamin, mineral and supplement product brands
- Our overall transformation into an analytically driven organization
- Partner across functions to enhance and provide relevant and customized communications streams through insights in campaign analysis, customer segmentation and predictive modeling
- Participate and contribute to ad hoc advance analytics projects
Analytics Analyst
10/2011
-
03/2016
Boston, MA
- Communicates, reviews findings, and makes recommendations to Director – Labor Analytics and business partners
- Supports new insight demands with currently in-progress projects
- Creates and maintains a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company’s diversity commitment
- Define Best in Class Payment reporting for Internal and External Consumption
- Perform Market Research on competitor reporting suites
- Partner with Data Services to insure Reporting accuracy across all disciplines
- Create and utilize visualizations to highlight findings, areas of opportunity
Portfolio Analytics Analyst Intern
11/2005
-
06/2011
Boston, MA
- Business metrics, KPI’s, and business performance measurement consulting (e.g. Gross Adds, Churn, ARPU/ARPA, cost to serve) to assist stakeholders with automating and measuring key business strategies and tactics
- Develops consistent approach to time-in-motion studies, leveraging industry best practices to identify process improvement opportunities under the guidance of Director – Labor Analytics
- Instructs property Workforce teams on the execution of standard time-in-motion study observations and processes, under the guidance of Director – Labor Analytics
- Collects, aggregates, and analyzes time-in-motion study observation data to produce recommended actionable items, and with Director – Labor Analytics
- Reviews and validates time-in-motion study recommendations with property leads to document additional context
- Makes recommendations to Director – Labor Analytics and Vice President – Labor Analytics to regularly refine and update time-in-motion study processes and procedures to capture maximum value
- Drives ownership of the demand management process through reviewing, prioritizing, and reporting on Property / Corporate requests to Director – Labor Analytics and communicating key requirements to Enterprise Analytics team for development
- Supports relationships developed by Director – Labor Analytics to understand business problems and analytical needs
Education
Concordia University
1999 - 2004
Bachelor's Degree in Business
Professional Skills
- Outstanding analytical skills and demonstrated ability to create insights from large data sets; experience with statistics and/ or regression analytics
- Demonstrated strong analytical skills, adept at identifying patterns, and hypothesis-driven problem-solving
- Strong analytical abilities, demonstrated critical thinking skills
- Strong analytical but creative thinker with very strong problem-solving skills
- Strong oral and written communication skills, including experience with data visualization technologies such as Jupyter Notebooks, R Shiny, and Tableau
- Possess excellent time management and prioritization skills in order to meet multiple deadlines; comfortable working in a fast-paced/high production areas
- Excellent inter-personal communication skills and ability to establish and maintain strong relationships with external and internal stakeholders
How to write Analytics Analyst Resume
Analytics Analyst role is responsible for analytical, business, excel, programming, microsoft, analysis, organizational, interpersonal, technical, sql.
To write great resume for analytics analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Analytics Analyst Resume
The section contact information is important in your analytics analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Analytics Analyst Resume
The section work experience is an essential part of your analytics analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analytics analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analytics analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Analytics Analyst resume experience can include:
- Excellent presentation skills to deliver effective and informative material
- Excellent analytical mindset with problem-solving skills
- Excellent communication skills, including an ability to communicate technical concepts to non-technical staff
- Excellent analytical and problem-solving skills; ability to disaggregate issues, identify root causes and recommend solutions
- Excellent interpersonal, verbal, and written communication skills – comfortable working on interdisciplinary teams
- Excellent coding skills in a modern object oriented language (e.g., C#, Java, C++)
Education on an Analytics Analyst Resume
Make sure to make education a priority on your analytics analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analytics analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Analytics Analyst Resume
When listing skills on your analytics analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical analytics analyst skills:
- Demonstrated enterprise-level support experience with strong interpersonal skills to manage and drive customer escalations
- Experience in VBA Macro writing skills and MS Access is good to have
- Good understanding and demonstrated skills with statistical math modelling and data preparation
- Strong oral, written and interpersonal skills for interacting and collaborating with business partners throughout the organization
- Forward thinker with excellent teamwork, communication, analytical and creative problem solving skills
- Good English language skills both orally and in writing
List of Typical Experience For an Analytics Analyst Resume
1
Experience For Business Analytics Analyst Resume
- Strong planning skills and attention to detail in a fast-paced work environment managing multiple priorities
- Strong consulting skills, business acumen and the ability to build solid relationships
- Good Data crunching and presentation/ interpretation skills- Story building + delivery
- Strong verbal and written communication skills; ability to present analyses to executive leadership, both orally and in writing
- Strong interpersonal and communication skills with the ability to collaborate, influence, facilitate, and document to multiple audiences
- Strong leadership skills, ability to motivate, inspire, coach and develop team members
- Possess strong presentation skills; can speak across various forums and communicate to broad, diverse audiences
2
Experience For Advanced Analytics Analyst Resume
- Strong PC skills and willingness to learn new tools and programs
- Strong MicroSoft skills - MS Office - particularly MS Access, Power Point and Excel, Adobe Acrobat, SharePoint
- Strong organizational, written, verbal, presentation and interpersonal skills
- Excellent oral and written communication skills to work with various department managers and teams across the organization
- Excellent communication skills and a positive attitude are required for daily interaction with data consumers
- Strong data extraction, aggregation and presentation skills
3
Experience For Workforce Analytics Analyst Resume
- Excellent written and verbal communication skills, ability to translate advanced data analysis techniques into common concepts
- Strong interest in Analytics, Business Intelligence and Data Management as demonstrated by coursework, knowledge, certifications or career experience
- Strong analytical, financial capabilities, research, and problem solving skills
- Strong critical thinking skills and ability to develop creative solutions
- Strong interpersonal, analytical, and business skills are desirable
- Proven SQL skills
- Forecasting experience with strong analytical background
4
Experience For Senior Analytics Analyst Resume
- Effectively communicate and deliver high quality analysis, reporting and presentations
- Solid experience of interpretation and independent determination of the appropriate courses of action during projects
- Very Good at Data warehouse system experience
- Experience with ETL tools (Pentaho, Informatica, etc) experience desirable
- Change management skills with a focus on internal and external organizational change
- Effectively communicate progress against work deadlines to ensure stakeholders are always updated
- Communicate clearly and effectively to business owners and managers
- Client-focused, assertive and the credibility/confidence to liaise effectively at a senior level
- Advance skills on data visualization (MS Excel, Tableau, PowerBI)
5
Experience For Speech Analytics Analyst Resume
- High level of initiative and entrepreneurial drive coupled with ability to interact effectively with stakeholders at all levels of an organization
- Advanced skills in Microsoft Suite and other analytics tools
- Demonstrated technical skill
- At least two years prior work experience, ideally within the retail or consumer insights space
- Proven experience within similar role
- + Proven experience in data entry, report generation, analysis and implementation for management reports
6
Experience For Senior Business Analytics Analyst Resume
- + Extensive analytical skills, accuracy and attention to detail required
- + Works effectively and efficiently within a complex matrix organisation
- + 2 or more years proven experience within similar role
- Microsoft Office skills required (Word, Excel, PowerPoint)
- Effectively and efficiently communicate insights to end business consumers and executive teams
- Collaborate & communicate effectively with internal Program Manager, as well as business sponsor executives and stakeholders
- Creative and strategic thinker with superior relationship and interpersonal skills
- Managing change management to meet business requirements, including design and implementation of priority initiatives
7
Experience For Credit Analytics Analyst Resume
- Understanding of statistics/modeling and hands-on experience applying these concepts
- Experience in research methodology and approaches to solve problems, sampling plan and gathering/analyzing /portraying data
- Experience analyzing A/B and multivariate tests, in research, marketing or product environments
- Experience with data tools and programming languages including SQL, Java, Python, VBA, SPSS, R and SAS
- Experience working with and maintaining simple databases
- Experience working with MS Office, including intermediate/advance Excel functions (v-lookups, pivot tables, etc.)
- Maintains a good understanding of financial services industry and data management leading practices
- Experience working with relational databases, such as SQL
8
Experience For Lead Analytics Analyst Resume
- Experience with one or more website reporting tools
- A good understanding of databases
- Experience of working in a project/programme environment
- Experience in a financial domain such as capital markets, transaction banking and wealth management (beneficial)
- Experience implementing control environments that satisfy regulatory demands advantageous
- Experience with python or other scripting languages desirable
- Preferably, experience in a financial domain (capital markets, transaction banking, wealth management)
- Strong technical abilities leveraging relational databases via programs such as SAS or SQL
- Interact with vendors, regulators, internal validators and auditors, and internal users regarding model development and documentation
9
Experience For Senior IT DT Analytics Analyst Resume
- Experience working with cross-functional departments in order to create and establish detailed
- Establish strong relationships and collaborate with HR business partners to identify key trends to anticipate workforce planning needs
- Proactively analyze workforce trends and external talent supply providing insight into areas of future skill gaps
- Experience using Tableau and Alteryx (or equivalent), highly desirable
- Experience or aptitude to manage unstructured data as well as big data tools and techniques including NoSQL, Hadoop and open source big data tools
- Maintain good working relationship with stakeholders and ensure all relevant changes to the global platform are well communicated
- Direct experience applying statistical/analytical tools to solve research/practical problems
10
Experience For Global Analytics Analyst Resume
- Operate in a flexible, dynamic environment; adaptable to deadlines and changing environment
- Over 7 years’ experience in creating business solutions though large data projects in the Sales space
- Demonstrated ability to analyze hourly usage data to identify anomalies, potential metering issues or fundamental changes in usage patterns
- Demonstrated ability to work with utilities and internal groups (e.g., sales, pricing and IT) to meet deadlines and to comply with Operations quality standards
- Good understanding of the various business units in the Canadian Division, and Manulife globally is an asset
List of Typical Skills For an Analytics Analyst Resume
1
Skills For Business Analytics Analyst Resume
- Intermediate SQL skills, and basic database development skills such as with Microsoft
- Demonstrated consulting skills, initiative to influence change, proactive thinker
- Strong presentation and communication skills, including ability to clearly explain deliverables/results to non-technical audiences, required
- Operate effectively in a fast paced, dynamic business environment
- Good communication skills - oral, written, and presentation that support the ability to create stories around data insights for the business
- Strong skills in Microsoft Office applications especially Excel and Power Point
- Influencing and negotiation skills are key to implement strategic pan bank initiatives
- Experience in developing strategies or has demonstrated strategic thinking
2
Skills For Advanced Analytics Analyst Resume
- Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills
- Exceptional analytical and problem solving skills. Ability to take data points, interpret meaning, and make recommendations for improvement
- A demonstrated ability to establish and maintain strong working relationships and achieve results by working collaboratively with others
- Prior experience in having worked in DQ measurement and reporting function
- Expert proven experience with leveraging data analytics and delivering automated solutions in the business sector (preferably Oil and Gas)
3
Skills For Workforce Analytics Analyst Resume
- Proficient with Excel including skills with formulas, calculations, charts, graphs, etc
- Strong business acumen and experience analyzing company data such as payroll, turnover, productivity
- Demonstrable partnership and influencing skills required
- Advance technical skills on statistical programming language/s (ex. SAS, R, Python, etc.)
- Strong knowledge of Python, R, or similar statistical packages; experience with time series modeling and logistic regression desired
- Strong knowledge of SAS, R, or similar statistical packages; experience with time series modeling and logistic regression desired
- Experience and skilled at interpreting data
- Understand and apply job skills with interpretation
4
Skills For Senior Analytics Analyst Resume
- Superior skills with SQL coding to pull data from data warehouse tables
- Team player; ability to work effectively with different stakeholders and team members in a proactive manner
- Analytical skills to extract information from data and translate to business language & financial impacts
- Well-developed analytical skills to extract information from data and translate to business language & financial impacts
- Experience in related health care analytics; or any combination of education and experience, which would provide an equivalent background
- Strong business acumen and knowledge of advanced analytics in consumer packaged goods
- Intermediate SQL programming skills
- Prior experience in Accounting and/or Finance
5
Skills For Speech Analytics Analyst Resume
- Prior work experience on an analytics team in a fast-paced business environment
- Six or more years of strong technical experience related to the field
- Strong project management experience on mid to large scale projects
- Communicates effectively with all levels in organization
- Proven experience in SQL and other data retrieval and organizational tools
- Effectively communicate business analysis and provide recommendations for improvements
6
Skills For Senior Business Analytics Analyst Resume
- Strong experience with data analysis tools (Tableau, Alteryx or similar)
- Proven experience in data analytics
- Developing and measuring the effectiveness and efficiency of data rule’s and the associated Key Performance Indicators’ (KPI) and regular reporting
- Collaborate and Build strong business relationships with Customer Marketing, Merchandising and Marketing teams to develop winning customer marketing solutions
- Experience developing analytic techniques such as: forecasting, predictive modeling, segmentation analysis, simulation modeling, data mining
- Experience developing, testing, and curating statistical and machine learning models
- A demonstrated ability to solve challenging problems by developing novel and/or adapting existing computational methods
- Strategic planning, forecasting, financial analysis in the Banking Industry (Experience in treasury, finance, credit risk/analysis)
7
Skills For Credit Analytics Analyst Resume
- Innovative mindset, aptitude for learning new technologies / software and dexterity to adjust to changing priorities within an emerging business
- Work in a rapidly changing environment while prioritizing and managing multiple tasks
- Solid training and understanding in advanced machine learning and related expertise
- Experience evaluating, analyzing and developing audience profiles
- Experience of managing and delivering cross-functional programme
8
Skills For Lead Analytics Analyst Resume
- Preferably some experience of leading and directing cultural change within a large organization
- Experience working with self-service analytics and reporting tools (i.e. Qlikview / Alteryx)-
- Data mining and advanced analytics experience (regression, clustering, decision trees, etc.)
- Experience handling large amount of data sets using tools such as SQL, Python etc
- Demonstrated knowledge of statistical modeling and machine learning
- Experience working with business intelligence solutions, delivering metrics dashboards that provide insight into business challenges
9
Skills For Senior IT DT Analytics Analyst Resume
- Specialized Training Required: SAS programing experience
- Analytics experience in financial services, banking, insurance, consulting or relative domain
- Experience building out data processes for a larger reporting solution
- Experienced in technical data privacy or data protection projects, in either a banking or non banking environment
- Experience in customer-facing industry (traditional or online retailing, retail financial services, etc.)
- Communicate with regional reporting leads when process issues arise that impact Global customer Experience reporting
- Experience collaborating remotely with a global team and providing deliverables on schedule
- Educational and/or working experience in Marketing and/or Analytics
10
Skills For Global Analytics Analyst Resume
- Statistical analysis and modeling experience using SAS, R, SPSS, etc is desirable
- Experience using Business Objects, Cognos or other reporting tools is desirable
- Experience with and understanding of Data Warehousing
- Experience in preparing Executive Level PowerPoint presentations
- Demonstrated use of Statistics (e.g. predictive modeling, controlled test design, e.g.)
- Balance priorities and problem solve when faced with conflicting and / or inaccurate data
- Experience in programming in R, Python or other statistical software
- Set priorities, handle multiple tasks and meet deadlines in a dynamic changing environment
List of Typical Responsibilities For an Analytics Analyst Resume
1
Responsibilities For Business Analytics Analyst Resume
- Strong analytical skills - ability to critically assess various business operations and develop effective improvement solutions
- Strong interpersonal relationship skills. Ability to work independently to achieve goals and collaborate in a team environment
- Work in a dynamic environment, manage multiple projects simultaneously, have good organizational and time management skills
- Partner with product and business teams to identify, quantify, prioritize, test, launch and monitor improvements in user experience
- Hands-on technical skills (e.g. SAS, R, or VBA)
- Experience with data mining and data analytics
- Experience with basic forecasting methodologies in a digital media context
- Experience in a financial domain (Capital Markets, Transaction Banking, Wealth Management (beneficial))
- Experience in designing reports and documentation
2
Responsibilities For Advanced Analytics Analyst Resume
- Manage multiple projects at the same time with changing priorities in a dynamic environment
- Experience in analytics focused on turning questions into insight
- Experience with Hadoop (Hive, Impala, HUE, pig, map reduce) (beneficial)
- Experience with Extract, Transform and Load (ETL) tools (Pentaho, Informatica, etc) (beneficial)
- Strong project/process management expertise
- Experience in data analytics and business analysis
- Experience in the configuration or rollout of central libraries for DQ
- Experience with data analytics languages like Python, R, etc (beneficial)
3
Responsibilities For Workforce Analytics Analyst Resume
- Preferably, experience with client reference data
- Build and leverage strong working relationships throughout NiSource
- Equivalent work experience in credit risk / credit administration / credit analysis
- Establish strong relationships across multiple lines of business and markets
- Good knowledge on Big Data or SAP BW or Microsoft Business Intelligence or other Business intelligence tools
- QA analytics output prior to sharing with clients
- Three years of experience in business analytics, process improvement, or relevant work
- Experience in process design and redesign
- Experience overall in analytic roles
4
Responsibilities For Senior Analytics Analyst Resume
- Conduct data validation, identify quality issues and resolve technical problems
- Financial services experience
- Loading, documenting and maintaining large and complex healthcare datasets using SAS, R or Python
- Forecasting and budgeting models
- Working with SME’s to ensure technical work, is aligned to Data Analytics COE technical standards
- Outstanding attention to detail - ability to produce accurate data and spot errors
- Creating standardized analytic data files for statistical analysis of longitudinal healthcare data
- Communicating with hospital clients to identify and resolve data issues and conduct assessments of potential new sources of data
- Setting strategic direction to monetize our audience segments using 1st- and 3rd-party data
5
Responsibilities For Speech Analytics Analyst Resume
- Training and Communication of Portal enhancements to stakeholders
- Generating daily/weekly analytics snapshots
- Running data analysis of cash flow model to compile metrics
- Conducting analyses on detailed financials to understand how expenses link to organizational structure and identify key questions
- Perform development activities from gathering requirements and designing solutions, through developing code/reports, to testing and release/deployment
- Visualize and communicate segment-related reporting, including pre-, during and post-campaign yield analytics and overlap reports
- Review user reporting for reasonableness, alerting management to anomalous results and providing appropriate analysis
- Delivery of weekly report synthesizing full schedule of QVC broadcast programming, including highlights and lowlights
- Development key global business intelligence metrics including inventory reporting for daily, weekly and monthly reports/dashboards
6
Responsibilities For Senior Business Analytics Analyst Resume
- In online media or digital media planning/buying/sales strategies
- Perform and analyze price testing results and fair value adjustments for North America Rates Trading businesses
- Develop an understanding of the mechanics of Value at Risk (VaR) risk and pricing models to be able to run them competently
- Provide daily decision making support in response to ad-hoc requests from the business, creating new analytic solutions and reports where appropriate
- Provide project reporting, tracking, and presentation updates
7
Responsibilities For Credit Analytics Analyst Resume
- Identify new opportunities to leverage analytics to improve our ongoing marketing and product operations
- Collect and analyze data to evaluate existing and future pricing and promotional situations
- Provide Omni-channel analytics, insights and optimization best practices within the Analytics and Targeting Team and across the marketing organization
- Develop test and learn plans, including A/B and multivariate testing, to provide insights and optimization recommendations to business questions
- Plan, execute, and analyze online surveys using survey technologies such as Dynamic Logic, Insight Express, & Factor TG
- Create data sets and profiles that feed into a larger programmatic selling solution
- Basic understanding of cookie-level data management
- Work proactively in a fast paced, dynamic environment and ever evolving environment where technologies and methodologies change often and rapidly
8
Responsibilities For Lead Analytics Analyst Resume
- A basic understanding of a wealth management business
- An understanding of the financial services industry is necessary
- Highly proficient in Excel and Powerpoint with the ability to ‘tell a story’ that provides insight into the business by leveraging data
- Assist in compilation of monthly regional Price Verification reports for Rates Trading business
- In time, become conceptual expert in VaR modeling approaches and methodologies
9
Responsibilities For Senior IT DT Analytics Analyst Resume
- Become an expert with sales reporting, Point-of-Sale (POS) data, CRM information, and related data sources
- Assume ownership of Accenture’s supplier normalization product ensuring functionality and improvements
- Identify key areas for process documentation and improvement through data analysis and strategic thinking
- Monitor and maintain data delivery process with 3rd party vendor to ensure on-time and accurate viewership reporting
- Perform in-depth trend analyses, sensitivity analyses and projections related to pricing, unit turnover, vacancy, absorption, and other revenue components
- Monitor and evaluate financial operating results to enhance cash flow
- Manage the annual budget review and approval process. Work collaboratively with on-site teams on budgets, staffing, capital improvements, and other programs
- Highly proficient in Microsoft Excel - ability to create and maintain complex data models, manipulate large data, perform financial modeling and projections
10
Responsibilities For Global Analytics Analyst Resume
- Work well in a team and proactively interact with various organizational departments (Leasing, Operations, Construction)
- Participate in understanding the goals and objectives of Ally Bank's Retail Deposits business and perform analysis to support new projects and initiatives
- Explore new strategies and ideas and research emerging practices and technologies
- Interest in Big Data concepts/Hadoop and comfort with querying large relational databases with SQL (ex. Impala/Hive SQL)
- Communicate analytical findings by documenting a way to visualize the insight and / or through verbal communication
- Perform both scheduled and ad-hoc analysis to identify and size emerging opportunities
- Collaborate with other team members to determine the most accurate, most compelling approach to analytical challenges
- Actively contribute to team decisions about standardizing approaches to customer KPI’s
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