Application Administrator Resume Sample
Andres Purdy
927 Morissette Crossroad,
Chicago,
IL
+1 (555) 349 8914
Work Experience
Application Administrator
03/2016
-
PRESENT
Phoenix, AZ
- In case Cargill’s needs change and Archer does not fulfill those needs anymore, assist with the search for a new GRC Tool, help replace Archer and port existing applications as needed while configuring the new GRC tool to accommodate Cargill’s new requirements
- Track Archer support activities and escalate non-compliance to SLA’s
- Works collaboratively with internal departments in the planning and analysis of business systems requirements, system changes or enhancements
- Defines OTC business processes as they relate to CPQ and CLM system enhancements
- Responsible for administration and support of Salesforce.com CPQ and CLM areas. This includes troubleshooting system issues, participating in system upgrades, developing validation rules and workflows, managing agreement templates and clause library, managing security profiles and providing technical support for users
- Develops and delivers, initial and on-going, power user training in relation to new functionality, configuration or system-related processes
- Supports the adoption, development and usage of application throughout the organization. Maintains a high level of awareness of and enthusiasm as well as new features and updates as they are launched
- Receives, analyzes and evaluates change requests from user departments to determine cross-application impacts (accounts, security profiles, approvals)
- Communication with a multi disiplinary team
Senior Application Administrator
12/2012
-
09/2015
Detroit, MI
- Technical understanding of LDAP, SSL, SAML, and Active Directory
- Create, modify, and remove user profiles as requested within established SLAs
- Communicate user profile change status to users
- Monitor system logs for user access issues and take appropriate action to resolve them
- Process intake requests for new features
- Process intake requests for new or changed information within established SLAs
- Work with designated SMEs to validate new or changed information
- Communicate status of intake requests to originators
- Format new and/or changed information to meet format guidelines
Junior Application Administrator
10/2005
-
08/2012
Boston, MA
- Implement new or changed information into the Application
- Update user document when new features and/or information in added to the application
- Communicate new or changed information into the Application
- Validate application functions
- Perform level 1 troubleshooting for user and application issues
- Escalate issues that cannot be resolved by level 1 resources
- Collaborate with systems and database administrators in the design, planning and implementation of PeopleSoft server environments
Education
Franciscan University of Steubenville
1999 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Effective verbal and written communication skills including active listening skills and skills in presenting findings and recommendations
- Computer Skills Required: Strong computer skills including Microsoft products (Word, Excel, PowerPoint, Outlook, Access, Visio)
- Strong customer service skills/experience, particularly related to issue resolution, requirements gathering, systems design, development of specifications
- Excellent organizational skills, experience with OPM (Operation Management)
- Strong decision making skills with proven ability to build relationships and influence at all levels
- Strong customer service skills to quickly and effectively respond to the needs of departmental staff and campus customers
- Strong interpersonal and communication (reading, writing, spoken) skills (in English)
How to write Application Administrator Resume
Application Administrator role is responsible for analytical, customer, application, documentation, troubleshooting, english, technical, java, training, administration.
To write great resume for application administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Application Administrator Resume
The section contact information is important in your application administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Application Administrator Resume
The section work experience is an essential part of your application administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous application administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular application administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Application Administrator resume experience can include:
- Install and configure PeopleSoft software and related modules and components, including application servers and web servers and required application patches and upgrades
- Strong teamwork skills; demonstrated ability to work effectively across teams to achieve organizational and/or project goals
- Good problem-solving skills, open-mindedness, willing to explore new technologies
- Good problem-solving skills, open-mind, willing to explore new technologies
- Excellent troubleshooting and reverse engineering skills
- Customer handling capabilities, responding to emails, Good Communications Skills
Education on an Application Administrator Resume
Make sure to make education a priority on your application administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your application administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Application Administrator Resume
When listing skills on your application administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical application administrator skills:
- Strong interpersonal skills required, including maintaining positive relationships and excellent customer service skills
- Effective communication skills (written/oral) with the ability to effectively communicate with sharepoint users and senior leadership
- Prioritize tasks and schedule work assignments effectively, sometimes working with multiple priorities under limited time constraints
- Experience with UNIX including good navigation skills, UNIX commands
- Good communication skills, ability to clarify issues with the involved parties in an effective way
- Good/Excellent customer service skills
List of Typical Experience For an Application Administrator Resume
1
Experience For Senior Application Administrator Resume
- Excellent problem solving and analytical skills in troubleshooting application issues and problem resolution in a timely manner
- Influence others using data, reasoning, persuasion, and negotiation with excellent interpersonal skills
- Demonstrated ability to multi-task; work effectively under pressure from multiple competing deadlines
- Strong analytical and troubleshooting skills to diagnose application issues and get to the root case
- Have excellent problem solving skills and be results oriented
- Developing skills as a mentor and sharing knowledge and expertise with colleagues
- Strong experience in supporting and maintaining enterprise level applications
- Demonstrated experience in troubleshooting, repair, and maintenance of technology to include hardware and networki
2
Experience For IT Application Administrator Resume
- Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of end users and IT colleagues
- Some experience or demonstrated understanding of MS SQL
- Work effectively with staff of all levels, cross functional teams including senior management
- Working experience optimizing Tomcat on both Linux and Windows servers for best performance
- Scripting and other Automation Experience using high-level languages (PowerShell and BASH)
- Scripting experience using Python, bash and powershell
3
Experience For Junior Application Administrator Resume
- Working Experience of nginx and redis
- Providing strong customer service and support through clear and concise communication to end-users via email, phones, in-person, documentation, or web
- Troubleshooting Adobe Experience Manager (AEM) related issues
- Experience in setting up and implementing Single Sign On using market leading products (WSO2, etc.)
- Experience with Monitoring/Reporting tools such as Orion, Cacti for operational monitoring
4
Experience For Linux Application Administrator Resume
- Experience in creating and conducting training in the utilization of computer and/or web-based systems
- Experience in installing and maintaining Historian technologies including OSIsoft PI
- Experience in installing, upgrading and maintaining enterprise applications in multi-tier Windows and Linux environment
- Experience installing, configuring, and maintaining all manners of applications
- Experience in managing or working on server operation on-premise or cloud administration using Azure
- At least four (4) years current experience in administrating the following 3rd party packages
- Solid understanding of key application security concepts, including authentication, access control and group access
- Experience with Linux shell scripting and Windows batch scripting
- Good working knowledge of standard computer operating systems
5
Experience For Application Administrator, Lead Resume
- At least four (4) years current experience in administrating the following 3rd party packages. J2EE Web Applications, SharePoint, BizTalk and IIS
- Strong understanding of AIX and Windows operating systems
- Experience entering and updating data into server tables
- Experience supporting/developing Java on enterprise Middleware platforms (JBoss EAP/Fuse, WebLogic) required
- Experience supporting/developing enterprise middleware and/or web services or applications (i.e. J2EE, JBOSS, or Weblogic)
- Experience implementing business objectives and meeting project deadlines in a fast-paced environment
- Strong understanding of tracing facilities and be able to use them to isolate issues
- Strong understanding of Commerce SOLR Search implementation and advanced clustering methodologies
- Experience using work tracking tools (TFS, VSTS, JIRA, Version One, Rally, etc.)
6
Experience For System & Application Administrator Resume
- Experience with System Monitoring tools; including Veritas, NetBackup, Nimsoft, IPSec
- Experience following defined processes and providing process improvement suggestions
- Experience in providing technical support to developers in operating server technologies
- Knowledge and experience with networking, load balancing, HTTP, DNS, SSL, VPN, CDN
- Experience with PowerShell scripting and building automation for all technologies above
- Experience installing and supporting vendor-purchased applications
- Mapping experience using translation software
- Experience in working with and coordinating various parties involved in an EDI relationship
7
Experience For Enterprise Application Administrator Resume
- Experience in requirements gathering, analysis, design, testing and implementation of EDI processes
- Experience working on an Enterprise Resource Platform (ERP); i.e. Ellucian Colleague running on Microsoft SQL Server
- Experience accessing and working on Microsoft Windows servers via Remote Desktop
- Work experience deploying applications using Chef and other DevOps tools
- Experience with software provisioning and de-provisioning
- One (1) year of experience working with SQL to perform data querying directly from a vendor-managed database
8
Experience For Senior Cityworks Application Administrator Resume
- Experience supporting day to day operations using incident ticket management (i.e. HP Service Manager (HPSM) and Service Request fulfillment applications)
- Experience monitoring and maintaining enterprise applications platforms such as Windows or UNIX/Linux
- Strong sense of accountability, taking ownership of projects and responsibilities and resolving issues proactively
- Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix
- Experience in managing, and deploying software and patches
9
Experience For Senior PCI Application Administrator Resume
- Experience with Linux and UNIX (Solaris 10+) system administration including shell scripting
- Specific knowledge of administrating Web Based platform(s) required, as well as strong working knowledge of SQL database administration
- Experience with application performance tuning and monitoring tools
- Experience in using an enterprise ticketing system (ie. ServiceNow)
- Experience in implementing and maintaining IT Service Management (ITSM) tools
- Experience of supporting users with a diverse level of technical understanding
- Experience providing tier 2 or higher operational support for multiple enterprise level applications
10
Experience For Senior Application Administrator, Netsuite Resume
- Extensive experience in an environment offering a 24/7 service based on a 99.9% or better Application Availability SLA
- Solid working knowledge of Linux – particularly CentOS
- Experience with NewRelic, Datadog, and similar tools for application performance monitoring and management
- Strong understanding and knowledge of various databases
- Good knowledge of Asset Management and CMDB modules and managing CI’s
- Deployment knowledge and hands on experience in deploying enterprise software
- Experience in writing Use Case and test case documentation
List of Typical Skills For an Application Administrator Resume
1
Skills For Senior Application Administrator Resume
- Leadership skills, Influence skills and Facilitation skills, the ability to work in groups and teams to identify issues and solve problems
- Excellent communication and people skills to work effectively with teams throughout organization
- Excellent time management, organizational and follow-up skills with ability to demonstrate initiative and work independently
- Strong technical analytical skills that have been proven in an IT environment
- Strong analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills
- Strong team working, problem solving, and analytical skills
- Effective administrative, organisation and documentation skills, including developing brief and specifications for procurement processes
2
Skills For IT Application Administrator Resume
- Effective interpersonal skills and ability to maintain positive working relationship with technical and nontechnical staff at all organization levels
- Recent, professional experience with Red Hat 5.7+ or Windows Server 2008+; fluency in SQL and Shell scripting; skills in either Java or .NET
- Experience with scripting (shell/bash, perl, Javascript), automation skills
- Proven ability to work and communicate with high-profile customers with an emphasis on excellent customer service and effective problem solving
- Proven testing and documentation skills
- Deal effectively with shifting priorities
- Excellent interpersonal, communication and facilitation skills, including the use of tact, discretion and judgement
- Strong communication and active listening skills required
- Solid analytical and trouble-shooting skills
3
Skills For Junior Application Administrator Resume
- Good communication in English and team-working skills
- Excellent communication skills to both present information and manage expectations successfully
- Excellent communication skills are essential, both written and verbal
- Proven ability in troubleshooting, support skills and escalation
- Initiates self-directed learning opportunities, identifies applicability and demonstrates use of the acquired skills
- Multitask and strong time management and organization skills
- Strong teamwork skills, as well as the ability to work independently
- Work in a team environment with excellent interpersonal skills
4
Skills For Linux Application Administrator Resume
- Strong documentation review, formatting and editing skills
- Strong business analyst, project management, and problem-solving skills
- Planning, organizing, and problem-solving skills
- Scripting skills (Bash, Shell) advantage
- Scripting skills (Bash, PowerShell),
5
Skills For Application Administrator, Lead Resume
- Technical Skills: programming, optimizing, debugging, testing and problem-solving
- Good experience in Glide Scripting/ Java scripting and SQL scripting
- Experience of working in a fast-moving, IT-based environment with changing priorities
- Prior experience supporting complex application environments, including Windows/UNIX/Linux-based operating systems
- Skills in writing documentation, capacity planning, systems design, customer service, technical training and security audits
- 2) Experience programming with SQL Server is highly desired although any programming experience would work
6
Skills For System & Application Administrator Resume
- Analytical, problem solving, troubleshooting and conceptual skills
- Advanced customer service and problem-solving skills, including the ability to maintain a positive attitude under adverse situations
- Prior experience installing and upgrading various application software
- One (1) year of experience and demonstrated proficiency managing a billing system to support financial processes
- 3) Experience managing and/or supporting Visual. Experience with other ERP tools can be substituted but Visual knowledge is really what we need
7
Skills For Enterprise Application Administrator Resume
- Experience installing and configuring Adobe Experience Manager/CQ application on LINUX servers
- Skills in acquiring and maintaining knowledge of relevant technologies as assigned
- Skills in researching technical issues and applying the knowledge gained
- Proven experience presenting ideas and clearly articulating concepts to management
- Relationship building/communication skills
- Highly advanced experience working independently with minimal guidance and supervision to plan and schedule workload and establish priorities
- Proven experience in working in Linux and/or Windows environments
8
Skills For Senior Cityworks Application Administrator Resume
- Two (2) years of experience and demonstrated proficiency managing an ITSM tool to support business processes
- One (1) year of experience and demonstrated proficiency building solutions in a CRM tool to support business processes
- Understand complex business needs, logical problem solving skills
- Uses well-developed communication skills to collaborate with colleagues as a technical mentor, sharing technical information, knowledge, and expertise
- Significant experience combined with a strong understanding of application administration
9
Skills For Senior PCI Application Administrator Resume
- Fully competent communication skills, by proactively and regularly interacting with others, via written and oral communications
- Good knowledge and experience in Operating Systems (Unix based OS, Windows)
- Skills in working efficiently on multiple complex projects or assignments concurrently
- Advanced analytical and complex problem solving skills
- Apply investigative and diagnostic skills in resolving application support issues
- Communication skills; computer programming acumen; and the ability to analyze systems and determine how these systems can meet client needs
10
Skills For Senior Application Administrator, Netsuite Resume
- Experienced in handling large databases and aware about pros- and cos- with real-time experience
- Collaboration skills in working with project teams for application delivery - 'Go Lives'
- Effectively applies critical thinking to understand and solve problems, makes well thought-out decisions to quickly and positively create results
- Solid working experience with LAMP stack
- Five or more years of practical, service-oriented experience in the IT field including experience with Windows, Linux servers
- System analysis experience, problem solving and systemic process improvement skill
- Collaborate effectively with the team
- Basic skills in evaluating technical documentation for accuracy and completeness
List of Typical Responsibilities For an Application Administrator Resume
1
Responsibilities For Senior Application Administrator Resume
- Proficient judgment and analytical skills, actively participates in problem solving activities while gaining the experience to identify solutions independently
- Strong internal customer focus and service orientation with the ability to interact effectively with employees and vendors at all levels
- Strong interpersonal skills, verbal and written communication
- Fully competent in all core communication skills described for the Application Administrator as a result of professional experience and development activities
- Meticulous attention to detail and excellent follow through skills to maintain highly complex configurations across multiple environments
- Strong communication skills and a willingness to work in team environments
- Strong people and communications skills
- Be self-motivated with a strong desire to learn new skills and to work without supervision on daily tasks and projects
- Demonstrated experience in administering SharePoint or JIRA Confluence
2
Responsibilities For IT Application Administrator Resume
- Willingness to learn and build on existing skills
- Basic critical thinking skills
- Very solid experience with Linux operating system, mainly CentOS and Redhat Server
- Experience with IT Systems Management experience
- Well organized, good self-management with time and priorities
- Significant experience in process automation, best practice approach, technology efficiency, and effectiveness
- Collaborates effectively and excels in a team environment
3
Responsibilities For Junior Application Administrator Resume
- Strong Microsoft SQL Server database administration experience
- Effectively present information to large groups of employees
- Communicate effectively with a wide range of audiences (technical and non-technical)
- Strong COGNOS administration or development experience
- Leverage technical skills across multiple departments and domains
4
Responsibilities For Linux Application Administrator Resume
- Possesses core writing skills that can be leveraged for documentation with multiple audiences
- Proficient communication skills, by proactively and regularly interacting with others, via written and oral communications
- Hands‐on experience in process automation, best practice approaches, technology efficiency, and effectiveness
- Proven experience and success with application design, implementation and operation in a multi-site enterprise business and data center environment
- Mentors Junior Administrators to spread knowledge in the team and helps them develop their skills
- Mentors Junior Administrators to spread knowledge level in the team and develops their skills
- Support Junior Administrators to spread knowledge level in the team and develop their skills
- Effectively communicate at a professional level with all levels of the organization
5
Responsibilities For Application Administrator, Lead Resume
- Advance Excel pivot tables and/or query and report writing skills in BIRT, SQL, and Pentaho
- Computer Skills: Knowledge of development tools
- Unix (Aix) administration skills,
- Webservers menagement (Apache, Tomcat, IIS, WAS administration skills)
- Scripting and other Automation Experience using high-level languages
- Experience in developing, implementing, operating or maintaining information systems
- Exercises sound judgment when making decisions adapting quickly searching for alternative and/or innovative solutions to changing priorities
- Experience working with custom form builder to extend functionality, creating custom reports, and modifying existing forms to apply custom business logic
- Strong knowledge of map development on onboarding trading partners
6
Responsibilities For System & Application Administrator Resume
- Experience scanning documents and filing
- Strong understanding of what can be done using SharePoint
- Experience in tuning and troubleshooting performance issues on middleware platform servers like Apache and Jetty
- Experience in configuring & administering IIS
- Experience with administering MSSQL Server and basic T-SQL scripting
- Experience creating and presenting in Microsoft PowerPoint
- Experience developing training manuals
7
Responsibilities For Enterprise Application Administrator Resume
- Develop new tools and procedures aimed at making platform maintenance more effective and efficient, identifying processes that can be automated
- Strong understanding of application, networking, and database functions
- Experience of working within the Policing market sector
- Experience with working with issue tracking software
- Experience of programming languages including, but not restricted to SQL, XML, XSLT, Visual Basic.People who applied for this job also applied for
- Experience administering and supporting analytic tools such as Oracle Business Intelligence (OBIEE), TIBCO Spotfire, and SAS
- Experience administering and supporting other products such as IBM DataPower and Cisco Tidal
8
Responsibilities For Senior Cityworks Application Administrator Resume
- Elicit, review and validate requirements including
- Experience implementing ALM tools
- Extensive experience with operations, administering both Window and Linux (CentOS,RedHat) machines
- Ensure good understanding of deliverables
- Experience with Sterling B2B Integrator (EDI, SML, AS2, FTPS, AND SFTP)
- Achieves a solid understanding of the business process, workflows and data requirements for each application administered and supported
- Knowledge and experience working with SAP BPC is a definite asset
- Good knowledge of network and PC operating systems; protocols, and standards
9
Responsibilities For Senior PCI Application Administrator Resume
- Knowledge and demonstrated technical competency with all phases of applications systems analysis and programming activities
- Demonstrated technical capability installation, configuration and tuning of Sharepoint
- Experience supporting Sharepoint and Kronos
- Strong ‘technical’ problem solving
- Experience in the configuration, implementation, and ongoing maintenance of mission critical or Enterprise level Applications and/or Systems
10
Responsibilities For Senior Application Administrator, Netsuite Resume
- Some experience working with Linux and Mac OS environments
- Some experience managing a Zabbix environment
- Experience with training groups and individual
- Knowledge of customer service, interpersonal, oral, and written communications, with experience in presenting ideas in user-friendly language
- Experience of supporting business-critical systems
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