Applications Analyst Resume Sample
Toni Jacobson
6293 Kihn Unions,
San Francisco,
CA
+1 (555) 898 2097
Work Experience
Senior IT Applications Analyst
09/2016
-
PRESENT
Boston, MA
- Engage with business stakeholders to understand technical issues / business requirements
- Triage and resolve support cases on system, process, or data issues
- Liaise with global support team members on issues and “follow-the-sun” hand-off, as needed
- Collaborate with IT to resolve system integration or code-related fixes
- Support completion of required system documentation in accordance with FBI’s Life Cycle Methodology
- Strong Knowledge of Project and Software Development Life Cycle (SDLC) methodologies, primarily Waterfall SDLC methodology
- Experience on large-scale, enterprise wide/global projects performing as a Technical Business Analyst/ Applications Analyst
Applications Analyst
11/2009
-
07/2016
Los Angeles, CA
- Communicates the customer’s needs/expectations to appropriate personnel
- Working collaboratively across departments to achieve company oriented goals focusing on our digital commerce and provisioning functions. This includes being a change agent to assist in integrating our digital customer experience with digital operational excellence
- Partnering with the business on their strategic roadmap and the key initiatives that support it
- Using a variety of techniques including customer journey mappings, prototyping, agile product development as well as analytics to drive new features for our business
- Providing the bridge between Business needs and IT solutions, ensuring effective alignment of the delivered solution and the needs of both the customer and IT
- Developing a thorough knowledge of the business processes, business data, solutions and integration points employed throughout your functional domain
- Authoring highly effective written communications including project assessments, business requirements and user stories and business testing and training material
Applications Analyst Intern
06/2006
-
10/2009
Philadelphia, PA
- The ability to effectively communicate within a multi-disciplined team, across multiple locations and the ability to interact with business users at all levels
- Function as a member of the Revenue Cycle team
- Analyze, design, develop, test, train and document system functionality using logic and creativity to support business needs
- Support existing software upgrades including third party applications and install new software applications as assigned
- Plan, schedule, coordinate major and minor software upgrades, new releases and installation of mission critical software applications
- Act as a contact for system users for functional and technical support
- Work cooperatively with vendors, other users and IT areas
- Drive the alignment of application design with the application architecture standards for moderate to highly complex projects
- Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product
Education
Whitworth University
2000 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Good oral and written communication skills; excellent interpersonal skills; and good problem solving and analytical skills
- Excellent verbal and written communication skills, quick thinking and problem solving skills
- Excellent Written and Oral communication skills and active listening skills
- Prioritize urgent issues effectively along with strong analytic, verbal and written communication skills
- Strong leadership skills and proven ability to manage diverse group of individuals, and work effectively with multiple teams
- Strong workstation troubleshooting skills; 5 yrs Desktop Support experience
- Strong customer service skills and commitment to delivering excellent customer service
How to write Applications Analyst Resume
Applications Analyst role is responsible for analytical, technical, business, interpersonal, customer, organizational, microsoft, application, documentation, analysis.
To write great resume for applications analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Applications Analyst Resume
The section contact information is important in your applications analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Applications Analyst Resume
The section work experience is an essential part of your applications analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous applications analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular applications analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Applications Analyst resume experience can include:
- Strong analytical skills, problem solving, and communication skills
- Strong SQL Server skills with experience in writing complex SQL queries, triggers, stored procedures and user defined functions
- Demonstrated effective communication skills, oral, written, and negotiation
- Excellent organizational skills with an attention for detail and able to prioritize and simultaneously work on multiple tasks and projects
- Excellent written and verbal skills with a strong focus on customer service
- Having strong analysis and communication skill and good command of speaking and writing English
Education on an Applications Analyst Resume
Make sure to make education a priority on your applications analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your applications analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Applications Analyst Resume
When listing skills on your applications analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical applications analyst skills:
- Excellent oral and written communications skills and experience collaborating and relationship building
- Strong programming skills with 5+ years of experience around database handling (SQL)
- Excellent and demonstrated SAS DATA step programming skills
- Excellent skill at User training and presentation skills
- Technical skills including skills in Office automation PC software,
- Effective teaming skills and ability to establish and build effective relationships
List of Typical Experience For an Applications Analyst Resume
1
Experience For Senior IT Applications Analyst Resume
- Very strong interpersonal and communication skills with the ability to deal effectively with customers, vendors, peers, and management
- Strong leadership skills and ability to manage diverse individuals on a project and work effectively with multiple teams
- Excellent interpersonal, oral and written communication skills, the ability to work effectively and collaboratively in a dynamic team environment
- Demonstrate a strong combination of systems, data, and business analysis skills
- Coach and develop skills within a project team. Work effectively in geographically and culturally diverse project and support teams
- Willing and able to work directly with clients to define requirements for small enhancements and test changes. Strong oral and written communications skills
- Excellent troubleshooting, listening and problem-solving skills
- Strong communication and problem solving skills Knowledge in the following systems functionalities
2
Experience For Senior Applications Analyst Resume
- Excellent analytical, creative decision making and problem solving skills
- Experience in meeting planning, facilitation, and presentation skills
- Detail oriented, with excellent planning, executing, and quality assurance skills
- Proven technical skills for complex troubleshooting and implementing enhancements are required
- Good interpersonal, analytical and problem solving skills
- Excellent verbal and written communication, customer service, problem solving and analytical skills. Knowledge of heath care business operations
- Strong oral and written communications skills. Willing and able to work directly with clients
3
Experience For Business Applications Analyst Resume
- Strong Fortran programming skills
- Strong, demonstrable analytical and problem-solving skills
- Excellent communication skills, including the ability to explain technical concepts to non-technical people
- Demonstrated documentation skills – Business & functional requirements including time & resource management
- Strong skills in content management, with the ability to identify suitable training approaches for technology products and processes
- Strong written communication skills, clear, concise and the ability to achieve intended objectives when communicating with peers and management
- Strong SQL skills including Stored procedures, views, functions, triggers)
4
Experience For IT Applications Analyst Resume
- Strong documentation skills and problem solving ability
- Have excellent problem solving and written and oral communication skills
- Demonstrates advanced skills in identifying data anomalies and root cause analysis
- Excellent interpersonal and customer service skills. Ability to interface with various internal business analysts, hospital client users and external vendors
- Prior Validation work experience
- Strong problem identification, resolution and analytical skills, required
- Strong analytical, problem-solving, written and verbal skills
5
Experience For Business & Technology Applications Analyst Resume
- Demonstrated leadership skills, including negotiation and conflict resolution
- Strong, demonstrable analytical and problem-solving skills with vigilant attention to detail
- Strong administrative, analytical, problem-solving, written and verbal communication, and presentation skills
- Strong written and verbal communication skills with sensitivity to cultural diversity
- Demonstrated interpersonal skills/sensitivity
- Excellent communication and troubleshooting skills
- Mentor less experienced analysts in use of tools, techniques, and analysis skills
6
Experience For EHR Applications Analyst Resume
- Strong organization skills with the ability to work with several systems simultaneously
- Understanding of analytical and troubleshooting skills
- Have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments and demonstrating a strong work ethic
- A proven track record of producing quality deliverables on time, taking ownership and accountability of assignments and demonstrating a strong work ethic
- Experience supporting end-users in a professional environment, experience within a law firm setting is ideal
- Experience handling application support in a law firm setting. Law firm experience is required
- Familiarity with Linux/Unix; Experience with supporting web applications in a LAMP environment. Experience working with third party/vendor interfaces and APIs
7
Experience For Enterprise Applications Analyst Resume
- Provides project management and change management skills for supporting business process and system process reengineering
- Experience prioritizing user stories alongside break-fix issue resolution and limiting Work in Progress as required to establish flow
- Strong hands on experience in GL, Accounts payable, Accounts Receivables, Fixed Assets, Cost Center Accounting, Profit Center Accounting modules
- Prior experience including system design, documentation, maintenance, upgrades and troubleshooting
- Well-developed computer skills and a working knowledge of the Windows software to include MS Word and Excel
- Intermediate Database skills (understands basic DB concepts, is comfortable writing basic SQL statements)
- Work effectively with internal customers in challenging situations
- Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements
- Solid experience in working within a Windows OS environment (server / client)
8
Experience For Principal Applications Analyst Resume
- Strong experience with Java. Able to design and develop high volume, fast throughput and scalable multi-threaded applications using Java
- Demonstrated experience using HPC application performance analysis tools to determine/resolve application performance bottlenecks
- Enterprise monitoring experience or relevant IT experience
- Strong leadership abilities with a track record of delivering exceptional results as well as excellent cross-functional communication
- Exceptional communication & presentation skills both one-on-one and in a group setting at all team levels & management are crucial
- Demonstrated experience working in a technical environment
- Able to effectively communicate written and verbal
- A solid understanding of SharePoint 2010 environments and experience with Visual Studio, SharePoint designer, InfoPath
- Effectively communicate with the university’s IT management, Administrative Managers and others; and
9
Experience For Technical Applications Analyst Resume
- Great opportunity to ramp up and learn C# skills in this role!!
- Develop an in-depth knowledge of system capabilities, applications and processes to function effectively as an educator and expert for system users
- Processes Change Requests and Quality Assurance (QA) documentation for project implementations. Effectively handles stress and frustration
- Assist other staff in skills development
- Professional development including increasing knowledge of Higher Education as an industry, development tools and practices and business skills
- Prior experience functioning as a "super user"
- Business Requirements analysis and project management/planning skills
10
Experience For Applications Analyst Senior Resume
- Strong interest in the understanding of QA principles and experience in their utilization
- 3 – 5 years prior batch operations and software development experience
- Work with stakeholders across the organization to effectively communicate changes in process due to system enhancements, upgrades, or other new projects
- Effectively communicate at various levels of the organization
- Work effectively with individuals from all levels of the organization
- Skills in application software design, development and systems integration
- Analyze technical issues and problems effectively
- Effectively balance a high volume of work and a variety of tasks
- Experienced with SOX compliance practices: document activities, research for evidence
List of Typical Skills For an Applications Analyst Resume
1
Skills For Senior IT Applications Analyst Resume
- Work effectively in an international team with strong collaboration, communication and business relationship skills
- Strong analytical and technical skills, along with ability to effectively manage multiple tasks
- Excellent and demonstrated skills with the SAS macro language
- Excellent and demonstrated skills with PROC REPORT and the Output Delivery System (ODS)
- Demonstrated effective interpersonal, oral, and written communication skills
- Demonstrates strong communication and interpersonal relationship skills
- Recent demonstrated experience supporting enterprise applications and strong understanding of their infrastructure requirements
- Strong technical skills with Windows Server, Unix, relational databases (Microsoft SQL Server and Oracle), writing SQL and scripting
- Strong written and verbal communication skills. Willing and able to document applications/processes
2
Skills For Senior Applications Analyst Resume
- Strong planning, organizational skills including ability to work on multiple, concurrent projects
- Self-starter and self-motivated, detail and results oriented process driven, analytical and conceptual thinker, excellent problem solving skills
- 3) strong BA skills as they are an agile environment and they solution with the business and interact with the business daily
- Customer service skills/experience is required
- Mentorship of analysts in technical skills, operational approach and effective communication
- Proven ability to effectively manage multiple projects, simultaneously
- Strong written and verbal communication skills, including the ability to relay technical information in understandable terms to end-users is essential
- Demonstrated ability to work effectively both independently with general guidelines and little supervision as well as in a collaborative team environment
3
Skills For Business Applications Analyst Resume
- Strong interpersonal and communications skills, team-oriented, highly organized and able to manage multiple projects simultaneously
- Demonstrated documentation skills – Business & functional requirements including project, time & resource management
- Strong collaboration skills and the ability to work with business clients
- Strong project management skills required to manage projects according to IS department established standards
- Strong problem solving and analytical skills to resolve issues and develop solutions
4
Skills For IT Applications Analyst Resume
- Strong communication skills, including the ability to present to team members and management
- Excellent interpersonal skills handling internal and external customers
- Strong project management skills required to manage projects according to IS department establishedstandards
- Excellent diagnostic skills to analyse and troubleshoot issues
- Strong process documentation skills to facilitate support of ongoing operational responsibilities
- Strong communication and interpersonal skills, with ability to interact with all levels of staff and management
5
Skills For Business & Technology Applications Analyst Resume
- Organizational, interpersonal, and communications skills and the ability to manage shifting priorities
- Strong team interaction and meeting facilitation skills
- Strong customer oriented communication skills
- Experience in leading and coordinating multiple assignments concurrently and properly prioritizing required tasks to meet time schedules
- Proven experience defining business requirements, technical specifications, test strategy and cases, and producing workflows, and documentation
- Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals
6
Skills For EHR Applications Analyst Resume
- A working knowledge of Duke CISs and prior experience working with the CIS delivery and support teams
- Solid experience using SQL development tools like SQL Developer, TOAD etc., PL/SQL development tools, Unix shell scripting
- Demonstrated ability to work with others, having differing priorities/views/goals than your own, to meet your goals
- Contributes to project budget and effectively and independently manages IS projects collaborating with business partners, stakeholders, and vendors
- Expert coding skills in C# and Angular
- Experience assisting other analysts. Demonstrates pattern of growth in ability to lead others
- Demonstrated experience with UNIX Navigation, Commands, and Shell Scripting
7
Skills For Enterprise Applications Analyst Resume
- Demonstrated experience with Windows navigation, and Windows scripting
- Demonstrated experience in the analysis, design, development, testing and support of business applications
- Demonstrated experience optimizing work processes with tangible results
- For small to medium sized Agile projects assigned to the durable team: Full application lifecycle roles depending on skills and availability
- For large projects assigned to outside team: Participation on larger projects based on SME background, skills, and availability
- Team skills including being sensitive to customer support,
- Effectively communicate with external vendors on urgent application issues
- Works willingly and effectively with change, motivates others accordingly
8
Skills For Principal Applications Analyst Resume
- Three to Five years' experience working in Regulated Industry and software validation
- 2) Intermediate sql database skills
- Proven ability to implement, validate and support Applications in a Regulated environment
- Demonstrates comprehensive knowledge and is a proven subject matter expert of assigned application functions
- Demonstrated experience in technical development and project management
- Demonstrated hands-on work experience solving complex technical issues
- Displays maturity in approach and ability to effectively handle stress and frustration, works well under time pressure
- Multi task effectively, self-starter, and ability to work with minimal supervision
- Prior experience with JHA products
9
Skills For Technical Applications Analyst Resume
- Traditional computer hardware & software skills with a concept of LAN/WAN networking and web transfer protocols (http, https,ftp, VoiP, etc…)
- Demonstrated customer service focus and the ability to develop effective working relationships, required
- Level 3-4: Utilizes technical expertise to strengthen the knowledge and skills of related team members
- Effectively communicate technical and architectural solutions through lightweight documentation, wikis, whiteboards, etc
- Advanced data analysis and visualization skills using BI tools
10
Skills For Applications Analyst Senior Resume
- Efficient and effective analysis, prioritization, delegation, and testing/implementation for operational issues across application areas
- Experience with previous project management experience involving implementing new functionality and upgrades
- Communicate, negotiate, and influence effectively
- Interpersonal skills and client focus
- Solid Experience in any report writing and automation application
List of Typical Responsibilities For an Applications Analyst Resume
1
Responsibilities For Senior IT Applications Analyst Resume
- Advise and assist ERP Application Analysts and Senior ERP Application Analysts in areas of special knowledge or certification, i.e. – Crystal Reports, HR, Benefits, Payroll, Benefits Administration, etc..
- Strong verbal and written communication skills, presentation, and conflict management skills
- Demonstrated time management skills and the ability to work independently, handle multiple priorities concurrently and meet deadlines
- Effective Problem-Solving and Reasoning Skills
- Excellent computer and Internet skills
- Exceptional written and verbal communication skills, with the demonstrated ability to influence
2
Responsibilities For Senior Applications Analyst Resume
- Strong SQL and Linux skills
- Interpersonal skills necessary in order to maintain effective relationships with attorneys, clients and staff, in person, by e-mail and telephone
- Experience:Five years of solid, diverse work experience in IT
- Good project and time management skills; and
- Exhibits strong professional skills
- Strong customer service skills and quick response time to internal and external requests
3
Responsibilities For Business Applications Analyst Resume
- Excellent written communication and documentation skills are fundamental
- Demonstrated skill in producing meaningful data analytics
- Efficient and effective analysis, prioritization, and testing/implementation for operational issues across application areas
- Effectively handles stress and frustration
- Experience: 3 - 5 years relevant experience
- Collaborate effectively with solution architects, security architects, and IT Operations resources on design or problem resolution
- Experience in the IT field or equivalent work experience
- Current demonstrated experience with ERP Student modules (Banner, Oracle) and related database design
4
Responsibilities For IT Applications Analyst Resume
- Proven experience in software development
- Learn new skills and technologies to fulfill business requirements
- Developer with solid experience in development tools for MS .NET systems
- Production troubleshooting skills
- Assist team members with tasks and skills/knowledge transfer activities as requested
- Communicate effectively orally and in written form with multiple stakeholders within and across IS teams and business counterparts
5
Responsibilities For Business & Technology Applications Analyst Resume
- Solid SQL querying experience
- Test, validate and sign-off system upgrades prior to production release
- Collaborate and communicate effectively with colleagues, and other hospital personnel, to facilitate day to day operations
- Exceptional analytical skills required to analyze requirements, identify improvements in business processes, and write functional/technical requirements
- Communicate, negotiate, and influence effectively both verbally and written
- Multi task effectively, self-starter, and ability to work with minimal supervision with increased latitude for un-reviewed work
- Robust client-oriented communication skills
- Demonstrates ability to prioritize tasks with an appreciation for critical paths and deadlines
- Able to effectively interact with users, as part of a team, with people from all organizational levels, and in multiple venues and environments
6
Responsibilities For EHR Applications Analyst Resume
- Collaborate effectively with remote team members
- Highly experienced with LINUX Highly experienced with debuggers, e.g. TotalView and/or DDT, and performance analysis tools
- Strong teamwork with peers with a consultative solution approach. Effective team player and/or mentor/coach
- Excellent customer services orientation and experience in business-related interactions
- Prior batch operations experience
- Prior experience in a large land grant research institution
7
Responsibilities For Enterprise Applications Analyst Resume
- Analytical skills necessary to resolve issues and/or increase operational efficiency of business support processes
- Project Lead experience and ability to lead and mentor less experienced team members
- Administration skills on a variety of computer platforms (i.e. Windows & LINUX)
- Strong analytical thinker with excellent problem-solving ability; eager teacher and learner
- Demonstrated experience in the Technology/IT industry
- Demonstrated experience with Internet web application/business analysis on an enterprise wide system
- Consolidating existing marketing dashboards
- Working experience with POS and payment processing systems
- Defining and documenting business and functional requirements related to end-user experience
8
Responsibilities For Principal Applications Analyst Resume
- Programming experience in at least one language
- Programming experience with computer languages such as SQL, PL/SQL
- Working experience with Store devices, network, file systems and system configurations
- Working experience in LUNX/UNIX shells
- Operate the intelligence platform efficiently by monitoring applications, troubleshooting issues, training and certifying users, and supporting peers
9
Responsibilities For Technical Applications Analyst Resume
- Experience designing, installing, maintaining and configuring healthcare software applications
- Experience implementing, supporting and troubleshooting interfaces using oracle PLSQL
- Experience in applying unit testing workflows to existing applications and documenting new development along with unit tests
- Data Warehouse – Experience enhancing, maintaining, and fully utilizing a data warehouse for reporting needs
- Fluent in use of Microsoft Word, Microsoft Excel, and Microsoft Power Point Experience writing and editing training products and documents
- Creates and maintains project and test plans including task identification, prioritization, and sequencing of tasks, test plans, and user acceptance testing
- Experience of defining, documenting and implementing business processes
- Experience performing data analysis functions and working directly with end users during SDLC
10
Responsibilities For Applications Analyst Senior Resume
- Experience developing, implementing, and supporting applications in a technically diverse corporate environment
- Manage competing priorities in conjunction with developing/meeting project goals
- Experience managing enhancements and implementing Sales Force solutions using Agile methodology to meet business needs
- Experience developing and supporting Single-Page-Application and responsive web design using HTML 5, CSS, and JavaScript Frameworks (Bootstrap and jQuery)
- Experience in supporting Analytical Reporting (Power BI, Excel PowerPivot, SSRS Reporting)
- Previous experience with real time computer systems, including programming languages (C++, FORTRAN, etc.), scripting languages (PERL, etc.)
- Experience supporting the reporting and analytics capabilities utilizing SQL Server BI Stack
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