Associate, Infrastructure Resume Sample
Rolando Friesen
957 Damion Greens,
Los Angeles,
CA
+1 (555) 118 3949
Work Experience
Associate, Infrastructure
08/2016
-
PRESENT
Phoenix, AZ
- Assists with developing and documenting any necessary facilities related information that is used to support the University’s efforts in negotiating federal indirect cost recovery rates
- Ensures University’s Title V Air Emissions Certification is accurate and current for submission to the MDE
- Manage compliance with MDE pertaining to Homewood’s underground fuel oil storage tanks (USTs) and Wyman’s above ground fuel oil storage tanks (AGSTs)
- Uses broad range of engineering, construction, management and business knowledge to identify, describe, analyze and resolve technical, staffing, or financial issues
- Performs detailed studies of plant and infrastructure related data to determine efficient and cost effective ways to manage operations and construction of utility plants and infrastructure
- Compiles data to demonstrate the justification of decisions, procedures, and policies
- Investigates plant and infrastructure failures and determines causes and solutions
- Responsible for maintaining and facilitation of assigned Business Continuity Plans, Crisis Management Plans and supporting activities to ensure readiness of recovery after a disaster
Associate Director, IT Infrastructure
12/2011
-
02/2016
New York, NY
- Assists with classification and prioritization of plan elements to include business functions and dependencies.. Ensures proper categorization for each plan throughout the lifecycle. Performs issue follow-up through to closure, monitors user satisfaction, and completes comprehensive documentation,
- Responds to internal/external audit by collecting data evidence as requested. Performs periodic information gathering, trend analysis, variance analysis & routine report generation as requested
- Writes or revises appropriate, required documentation supporting key processes and procedures, issue histories and remedies, workflows, troubleshooting guidelines
- Experience planning and writing technical, and / or business documentation
- Experience with content management
- Independent research skills
- Experience using wikis and other information repositories
Associate CIO, Infrastructure Services
09/2009
-
09/2011
Houston, TX
- Assisting Team Executives to identify and assess new opportunities
- Assisting Team Executives to due diligence projects or development opportunities including the selection, appointment and management of due diligence advisers as necessary
- Delivering development plans for projects including resourcing and budget planning; and
- Proactively managing the development process including identifying key risks to project delivery and managing budget and funding to minimise potential losses due to delays or failure to secure projects
- Support the organization’s project management policy, practice and methodology
- Manage projects using the organization’s project management methodology
- Two years of experience in an advisory consulting environment executing PPP/Private finance engagements, with a focus in Project Finance, Municipal Finance, Government Planning Agencies, Transportation Forecasting, Infrastructure Development, or Investment Firms
- Effectively communicate to clients S&P Global Ratings’ methodology and procedures
Education
Dakota State University - University Center
2003 - 2008
Bachelor's Degree in Computer Science
Professional Skills
- Excellent research, financial modeling, analytical and valuation skills
- Demonstrated moderate problem determination and analytical skills
- Proven business judgment and commercial skills
- Is a team player, resourcefulness, strong analytical skills is an advantage
- Excellent verbal and written communication skills with direct customer interaction
- Excellent written verbal and written communications skills with direct customer interaction
- Excellent verbal and written communications skills with direct customer interaction
How to write Associate, Infrastructure Resume
Associate, Infrastructure role is responsible for communications, analytical, direct, financial, research, customer, valuation, architecture, procurement, wireless.
To write great resume for associate, infrastructure job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Associate, Infrastructure Resume
The section contact information is important in your associate, infrastructure resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Associate, Infrastructure Resume
The section work experience is an essential part of your associate, infrastructure resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate, infrastructure responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate, infrastructure position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Associate, Infrastructure resume experience can include:
- Network Engineering experience AND Datacenter Operations experience
- Up to 3 years combined, current and hands-on experience developing packages, procedures, functions and views using TSQL and PLSQL
- Experience in reviewing and summarizing complex legal and technical documents for credit approval purposes
- Experience implementing and supporting Office 365 E5
- Related work experience (e.g. investment banking, consulting, private equity, etc.)
- Experience in negotiating the full project finance suite of documentation such as funding and equity documents
Education on an Associate, Infrastructure Resume
Make sure to make education a priority on your associate, infrastructure resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate, infrastructure experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Associate, Infrastructure Resume
When listing skills on your associate, infrastructure resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical associate, infrastructure skills:
- Be strong in interpersonal skills
- Excellent written verbal and written communications skills
- Programming skills sufficient to edit, update and troubleshoot scripts
- Communicate effectively both orally and in writing and to establish and maintain cooperative working relationships.
- Have great communication, interpersonal and relationship building skills
- Strong financial analysis capability and excellent understanding of Microsoft Excel including the ability to write and run Macros
List of Typical Experience For an Associate, Infrastructure Resume
1
Experience For Associate Director, IT Infrastructure Resume
- Demonstrated basic problem determination and analytical skills
- Communicates and coordinate effectively with team to resolve complex issues maintains high standards of client-centricity
- Solid analytical capability including work on financial modeling and forecasting
- Results Leadership: Deliver the right results on initiatives in a timely and effective manner
- Experience with a broad range of network hardware and software
- Providing desk side and remote support for personal computing environments
- Understanding of network and security concepts, system performance configuration and tuning techniques, and SAN technology and storage
2
Experience For Associate Infrastructure Analyst Resume
- Maintaining and installing phones and network equipment
- Analyzing problems in radios and associated equipment for repair/replacement
- Go onsite with new and existing users to assist with setup and troubleshooting of new and existing devices
- Cisco CCNA Routing & Switching Certification
- Perform builds, delivery, installation and repair of computing equipment
- Provide training and consultation to end users
- Assist in managing permissions as a site Microsoft OU Administrator
- Conduct analysis on complex infrastructure assets, make recommendations and present to rating committees
3
Experience For Associate CIO, Infrastructure Services Resume
- Travel as needed across the U.S. and internationally depending on client or market development needs at a particular point in time
- Coordination of changes and ensuring compliance with specified change/release management windows
- Assist with personal computing support for users in the area
- Maintains infrastructure system analysis and reporting tools
- Provide Project Management for Infrastructure related task/projects using Program Management disciplines
4
Experience For Associate Infrastructure Engineer Resume
- Proactively contribute to and deliver against Fidelity’s Data Services strategy and assist with the goal to Automate Everything
- Risk management and analysis, e.g. risk register, quantitative (probabilistic) risk modeling, root cause analysis, issue management, prudency reviews
- Sound knowledge of accounting, taxation and finance principles
- Lift equipment and materials weighing up to 50lbs
- Contribute to S&P Global Ratings’ global and regional analytical forums, and publish related commentaries
- Understand and apply Thrivent’s Information Technology standards and processes to ensure the systems support business needs and availability requirements
- Support assigned information technology systems in accordance with Thrivent’s Information Technology policies, standards, and standard operating procedures (SOPs)
- Daily Reg W & Reg O monitoring
- Attend meetings and interact with bankers, equity sponsors, and lenders involved in new rating transactions
5
Experience For Associate Director Utilities & Infrastructure Resume
- Contribute to regional and global analytical work groups to maintain and enhance our analytical industry expertise, especially in the area of toll roads, availability public private partnerships, power, and social accommodation projects
- Understand and implement S&P’s policies and procedures
- Provide support for field Radio Frequency (RF) communications systems in the region. This includes PTP, PMP and MESH radio systems, microwave, wireless Ethernet systems and a wide variety of SCADA systems/devices
- After-hours (call-out) support of critical infrastructure – expectation is a 60 minute on site response time when required
- Frequent interaction with multiple IT support personnel in Bartlesville and Houston
- Frequent day travel required to multiple local sites in the region as well as periodic overnight travel
- Be a subject-matter expert to provide analytical input to credits covered by other analysts
- Contribute to Standard & Poor's global and regional analytical forums, and publish related commentaries
6
Experience For Infrastructure Associate Director Resume
- Plays the role of change agent/champion in support of the process
- Monitor change data throughout the life cycle of the changes
- Ensures compliance with the change management process as defined in standards and procedures
- Manages the Service Manager change record queues to ensure timely turnaround and analysis of change records
- Consults with users of the Service Manager Change and Configuration Management modules and processes
- Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions
7
Experience For Senior Associate, Infrastructure Resume
- Responsible for managing a portfolio of project finance transactions, including performing at least annual reviews
- Travel as needed on assignments across the United States
- Assist with construction or configuration of component or subcomponents within an assigned assets, information domains, technologies and platforms
- Understand and apply Thrivent's Information Technology standards and processes to ensure the systems support business needs and availability requirements
- Support assigned information technology systems in accordance with Thrivent's Information Technology policies, standards, and standard operating procedures (SOPs)
- Thought Leadership: Strong critical thinking abilities to assess an application system and design changes within the convention of the system. Ability to make sound judgments when evaluating the business and technical environment and assessing technical solutions
- Serves as a resource to others regarding highly technical areas and provides expertise to internal department managers & others outside the department
8
Experience For Infrastructure Associate Resume
- Involved in on-call rotation, requiring 24/7 support of production processes
- Up to 3 years in development, support and troubleshooting of SSIS Packages
- Provide resolutions to all desktop support requests and accurately documents work in ServiceNow
- Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software (particularly MS Office 365), mobile devices, printer, scanners, copiers, hardware peripherals and other desktop related equipment
- Troubleshoot and repairs desktop computers to ensure they interconnect seamlessly with multiple systems including network drives and all business productivity applications
- Apply general working knowledge of specific systems, terminology and procedures used within the department
9
Experience For Associate Director, Infrastructure Ratings Resume
- Troubleshoot and repairs conference room audio/visual equipment (particularly Skype Rooms)
- Works independently to troubleshoot all support requests and follow escalation policies
- Assist network support personnel as required
- Provide basic business verbal and written communications to management
- Frequent day travel required to multiple local sites in the region
- Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to Splunk, SCOM (Microsoft System Center Operations Manager), SCORCH (Microsoft System Center Orchestrator), VMware vRealize, IBM Netcool Operations Insight
10
Experience For Infrastructure Projects Associate Director Resume
- Assists in performing less complex analysis and resolve problems that aid in detecting and escalating exceptions to restore normal IT Infrastructure operational levels
- Provide support for field Radio Frequency (RF) communications systems in the region. This includes PTP, PMP and MESH radio systems, microwave,
- Wireless Ethernet systems and a wide variety of SCADA systems/devices
- Assist with telephone and Cisco moves, adds, and changes
- Assists in performing less complex operational support of IT Infrastructure technology including, but not limited to voice services, telecom, telephony, unified communication, or PBX
List of Typical Skills For an Associate, Infrastructure Resume
1
Skills For Associate Director, IT Infrastructure Resume
- Strong analytical skills and a good understanding of financial statement analysis and accounting concepts
- Detail oriented and strong organizational skills as demonstrated through at least 3 years of progressive responsibilities in CCR implementation projects
- Good communication skills, both oral and written are required
- Excellent communication skills in order to interact with all levels of the organization
- Strong interpersonal and communication skills, both oral and written, are required for daily interaction with both clients and team members
- Train peers effectively
- Effectively communicate to clients Standard & Poor's methodology and procedures
- Hands-on Experience with VPN, IP Security, Virtualization, WAN technologies, VoIP/IP Telephony, SD-WAN, AND TDM/Packet provisioning and troubleshooting
- Innovate with new technology solutions aimed at improving Bell’s End User Experience and Speed to Customer Delivery
2
Skills For Associate Infrastructure Analyst Resume
- Analyze and explain quarterly CCR stress test and capital results based on model outputs, and leverage experience to help enhance existing explains analytics
- Work experience in support of global corporate IT infrastructure systems, including Windows environment
- Experience in troubleshooting computer equipment and networks
- Demonstrated expertise in project finance modeling
- Experience of working on similar transactions in the Americas
- Approx. 3-4 years of investment / corporate banking experience (or other relevant field)
- Have less than three years of working experience
- Experience with the Windows Server platform, virtualization, infrastructure configurations, server management, storage, and networking
- Provides the initial acceptance of change records ensuring appropriate classification relative to scope, urgency, and priority
3
Skills For Associate CIO, Infrastructure Services Resume
- Extensive knowledge and experience with Datacenter Operations and Datacenter Outsourcing
- Experience with Cloud Computing environments to include Infrastructure as a Service (IaaS) and Software as a Service (SaaS) cloud solutions
- Hands-on experience managing full lifecycle implementations
- Demonstrates sound judgment, the ability to work independently and within teams
- Experience in troubleshooting computer networks
- Experience in troubleshooting Microsoft Windows OS and hardware
- Previous inventory and asset tracking and management experience
- Experience in troubleshooting computer equipment and/or networks
4
Skills For Associate Infrastructure Engineer Resume
- Experience in radio frequency communications
- Experience in IT support role
- Experience in Information Technology
- Experience in IT related support role
- Experience in an IT support role
5
Skills For Associate Director Utilities & Infrastructure Resume
- Previous experience in higher education environment
- Previous experience in management of technical staff
- Previous experience with Cisco switches and routers
- Previous experience with firewall concepts, VPN technology, wireless technology, QoS and VoIP technology
- Previous experience with IPv4 and IPv6
- Experience in radio frequency communications
- Related experience in the area of specialization
6
Skills For Infrastructure Associate Director Resume
- Experience in Information Technology
- Builds strong relationships based on trust and seeks opportunities to collaborate across the matrix/organizational boundaries to achieve business goals
- Relevant work experience as a credit analyst, equity research or a relevant industry sector in the financial services industry
- Leadership/People Management Experience
- On Project Management experience
- Experience supporting an International environment
- Experience with product evaluation and vendor selection to include RFP process
7
Skills For Senior Associate, Infrastructure Resume
- Extensive experience with network security and intrusion protections
- Developing and communicating business requirements as it relates to product onboarding, process or methodology enhancements for CCR IMM / CCAR
- Understanding of IP and routing/switching
- Building complex financial models to assist in investment evaluation, structuring and financing
- Maintaining and installing network equipment
8
Skills For Infrastructure Associate Resume
- Analyzing investment opportunities across all Infrastructure sectors including Energy, Transportation, Telecom, and Water
- Participating in asset management and monitoring
- Willing to participate in call-out as needed
- Understanding of the Infrastructure space in Australia
- Managing small to medium projects for the region
- Maintaining hardware and software inventories
- Providing basic business verbal and written communications to management
9
Skills For Associate Director, Infrastructure Ratings Resume
- Providing hands-on support for the Cisco based WAN/LAN environment in the field and remote offices
- Performing detailed due diligence
- Managing multiple projects concurrently and work closely with multiple stakeholders, while maintaining deadlines
- Performing telephone and Cisco moves, adds, and changes associated with voice requests
- Providing hands-on support for the Cisco based WAN/LAN environment
- Creating reports using MS Excel and Service Manager
10
Skills For Infrastructure Projects Associate Director Resume
- Basic understanding of IP and routing/switching
- Responsible for managing a portfolio of credits, including performing at least annual reviews
- Extensive knowledge of using and supporting MS Windows, MAC, Linux Operating Systems, MS Windows Server O/S, VMware, and Office products
- An understanding and passion for analyzing a business from an investor’s perspective, and interest in infrastructure industries
- Assist the lead Infrastructure architects responsible for designing and implementing global network, server, and storage solutions
- Supports the design, testing and implementation of routine installations of hardware including computers, network components and multi-functional devices
- Lead HFHI and Vendor IT Infrastructure Engineers in providing oversight, management, and mentoring of day-to-day tasks
List of Typical Responsibilities For an Associate, Infrastructure Resume
1
Responsibilities For Associate Director, IT Infrastructure Resume
- Strong oral and written communication is required
- Able to bend, stoop and crawl under tables/desks to connect needed wiring
- Knowledge of internal models for CCR Stress Testing, Exposure, and/or Capital
- Manage both information systems special projects and ongoing operations
- Manage and direct problem resolution processes and build consensus among stakeholders to resolve conflicting interests or needs
2
Responsibilities For Associate Infrastructure Analyst Resume
- Supervised the maintenance and upkeep of client networks
- Delivers, monitor and maintain stable, efficient, and reliable infrastructure operations through day-to-day performance
- Leads important projects which requires providing team members with instructions, guidance and advice. He/She resolves complex issues and conduct fault analysis
- Package and install infrastructure components onto servers and networks
- Ensure the optimization of the technical performance characteristics in the infrastructure environment, including network, database, and application server performance
- Assignment to technical infrastructure and operations support teams
- Function as a configuration manager, responsible for defining, executing, and enforcing procedures for the promotion of all infrastructure components from the development environment, to the test, stage, and production environments
3
Responsibilities For Associate CIO, Infrastructure Services Resume
- Ensures that the infrastructure components are consistent with respect to one another (i.e., a complete release) and are executable (i.e., no compilation errors) across platforms and environments
- Learn on the job and integrate classroom experience with exposure to cross-platform networking in a TCP/IP environment, Windows server and Linux, OS performance monitoring, blades, and virtualization technologies
- Provide vendor oversight and management for areas of responsibilities to ensure they are meeting the guidance/requirements within the SOW
- Provide timely reporting to IT Technology Director
- Preform hands-on technical task to maintain the IT Infrastructure
- Develop and maintain Datacenter and Network technology architectural direction and implementation plan for HFHI to ensure technology meets our current and future needs. Integrated into HFHI Technology Roadmaps
4
Responsibilities For Associate Infrastructure Engineer Resume
- Experience in technical project management and demonstrated ability to take a project through all phases, requirements gathering, design, implementation, and support
- Strong technical leadership that can motivate a technical team and take ownership of complex projects through requirements gathering, implementation, to support
- Financial modeling, or socio-economic impact modeling experience
- Vendor Management to include scope management that align with SOW, task management, and reporting
- Actively participating in the investment process
- Develop presentation materials to communicate the results of quantitative and supporting qualitative analysis
- Participate in industry conferences and other marketing initiatives
- Develop metrics and interrupt the metrics to make decisions in future directions
5
Responsibilities For Associate Director Utilities & Infrastructure Resume
- Extensive and current experience implementing and supporting Cisco Unified Communications and Collaboration suite including Call Manager, Unity Connection, Presence, TMS, etc
- Participate as a team member on advisory engagements for public sector and private sector clients related to the development and procurement of infrastructure projects
- Assist and advise clients on the development and evaluation of quantitative financial models
- Support clients in negotiating public-private partnership (PPP) transactions and equivalent structures including the drafting and reviewing of bid documentation, issue papers, and reports for external use
- Travel as needed across the United States
6
Responsibilities For Infrastructure Associate Director Resume
- Maintain inventory and records for all iOS devices and applications
- Maintain inventory and records for Apple ID’s for shared devices
- Add users to MaaS360 AD group
- Assist users for personal device (iOS) setup
- Setup and configure new or reallocated devices and associated peripherals dedicated for mobile devices management
- Review and triage help desk tickets. Resolve tickets where possible, pass to other team members where appropriate
- Set up new devices for users to speed up deployment and delivery
7
Responsibilities For Senior Associate, Infrastructure Resume
- Take on call rotation as scheduled
- At S&P Global Ratings, your analytical opinion truly matters and each person who works here has an essential role in our reputation of integrity, transparency, and ratings excellence
- Network supported devices (firewalls, routers, switches) and protocols, LAN/WAN and multi-platform environments, VoIP, wireless networking and other advanced technologies
- Server environments (physical and/or virtual)
- Learn and apply ITIL concepts and methodology
- Basic understanding of methodologies of operations processing (i.e., executing back-ups, batch production, problem escalation, report and tape processing, etc.)
- Demonstrated sound judgment and the ability to work independently and within teams
- Sphere of influence and primary points of contact - FTT, internal clients
8
Responsibilities For Infrastructure Associate Resume
- Hear and speak to employee and outside business associates on the phone and in person
- Sit in one place for extended periods of time
- See letter and numbers on a personal computer screen and on memos, reports and other documents
- Maintain a professional image and to foster positive, collaborative relationships
- Quickly grasps new concepts when faced with unfamiliar tasks
9
Responsibilities For Associate Director, Infrastructure Ratings Resume
- Work in environments with exposure to dust, heat, cold, noise, and fumes
- Move about or remain stationary for extended periods of time
- Background in financial services control-side ‘line-roles’, e.g. Compliance, Finance, Operations
- Experience dealing with the Identity and Access Management of Enterprise Security systems in a complex multi-platform environment; i.e., RACF, Active Directory, Lightweight Directory Access Protocol (LDAP), Oracle, etc
- Experience in majority of the following areas: Single Sign on, Identity Federation, resource provisioning, Physical Access Control Systems, Role based authentication, identity reconciliation, Identity and Access Governance concepts, Logical Access Control Systems and knowledge of Enterprise and Security Architecture principles
- Solid, demonstrable experience (3+ years) within a large commercial bank, investment bank, investing institution/asset manager, or an audit company working in a field related to credit analysis for multinational corporations
- Solid, demonstrable experience (2+ years) within a large commercial bank, investment bank, investing institution/asset manager, or an audit company working in the field of credit analysis of multinational corporations
- Intermediate knowledge of Windows 10, Microsoft Office, O365, One Drive
- Able to lift computer equipment that weighs up to 30 lbs. from the floor
10
Responsibilities For Infrastructure Projects Associate Director Resume
- Break down a complex problem and synthesize solution from wide range of sources to develop coherent and actionable business requirements
- Experience with JPMorgan credit risk / regulatory capital systems infrastructure or demonstrated ability to quickly master systems of equivalent scale and complexity
- Knowledge of US regulatory requirements related to CCR (Basel 3, CCAR)
- Plan and manage resources, and supervise staff
- Willingness to travel - up to 10%
- Cisco CCNA Cloud and CCNP Certification
- Have exposure to and an interest in Latin America
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