Audio Visual Manager Resume Sample
Gianni Douglas
22023 Jeramy Stream,
Houston,
TX
+1 (555) 518 2784
Work Experience
Audio Visual Manager
01/2018
-
PRESENT
San Francisco, CA
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Initiates, designs, and manages the compilation of program communications; identifying outreach potential, and promoting philanthropic and collaborative support of the program. Contributes to the development and assists in the management of content on the program’s website and monitors all changes and additions to the editorial content
- Hire, train, supervise, and schedule AV and Maintenance technicians
- Coordinate Audio Visual operations for Catering/Convention Clients, Special Events and Entertainment
- Interface with Clients via telephone, e-mail and in person
- “Advance” Client’s Audio Visual requirements
- Write Audio Visual orders
Audio Visual Project Manager
10/2011
-
12/2017
Boston, MA
- Review and print Banquet Equipment Orders
- Utilize Delphi computer system
- Communicate client’s needs to Audio Visual Department
- Coordinate on site client changes, and updating orders
- Audio Visual billing and communication with Accounting
- Report on client satisfaction
- Budget forecasts, both operational and capital
Audio / Visual Collaboration Service Manager
10/2006
-
04/2011
New York, NY
- Work directly with Catering Management/Sales for planning and coordination of events
- Establishes parameters for current market pricing
- Moving/setting/operating Audio Visual equipment
- Oversee maintenance and operation of mining rig
- Responsible for ordering of all AV equipment as needed
- Responsible for maintenance and repairs of all AV equipment
- Responsible for maintaining inventory and security of all Audio Visual equipment
- Be contacted via telephone for questions, emergencies, etc
Education
University of Maine at Farmington
2000 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Excellent communication skills and positive teamwork ethic
- Three or more years of audio visual technical experience, including at least one year of previous supervisory experience
- Excellent experience of customer service practices, preferably in the hospitality industry and willingness to provide exceptional customer service
- Proven commercial experience (multi-discipline) in the AV industry
- Project related installation experience working with AV equipment related to corporate meeting spaces and digital signage
- Project related installation experience working with AV equipment related to corporate meeting spaces and digital signage
- Experience supporting large scale executive events and training centers
How to write Audio Visual Manager Resume
Audio Visual Manager role is responsible for events, software, finance, training, integration, purchasing, reporting, design, digital, travel.
To write great resume for audio visual manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Audio Visual Manager Resume
The section contact information is important in your audio visual manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Audio Visual Manager Resume
The section work experience is an essential part of your audio visual manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous audio visual manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular audio visual manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Audio Visual Manager resume experience can include:
- Experience with student activities/programming groups
- Demonstrated ability to facilitate technical training
- Knowledge and skill with computer applications such as reservations software, word processing, and electronic mail is essential
- Work closely with sourcing for RFP and contract award for projects to vendors. Effective management of supplier relationships
- Experience with Cisco networking hardware
- Experience supporting Crestron Airmedia
Education on an Audio Visual Manager Resume
Make sure to make education a priority on your audio visual manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your audio visual manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Audio Visual Manager Resume
When listing skills on your audio visual manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical audio visual manager skills:
- Proven experience in coordinating and acting as project oversight to AV and IT service providers
- Experience working in higher education setting, experience with Extron/Crestron technologies
- All round AV technical experience including digital projection, sound, lighting and set
- Experience integrating AV systems
- Hands on experience with Crestron configuration/programming(desired), DSP platforms
- Hands on experience in following technologies
List of Typical Experience For an Audio Visual Manager Resume
1
Experience For Audio Visual Project Manager Resume
- Responsible for reviewing purchases and maintenance of all equipment related to the Audio Visual Department
- Knowledge of the operation of AV and lighting equipment used in live productions and conferences
- Regular, predictable attendance in accordance with department policies & procedures
- The AV Manager Oversees the efficiency of the department and ensures proper scheduling is done for both groups in the convention spaces as well as installs and maintenance items
- Setup and run production lighting both DMX configuration and Artnet
- Assist all guests, engineers, managers, supervisors and fellow employees, helping them to familiarize themselves with our system, as well as be on hand to assist with any problems or emergencies
- Responsible for the training and cross training of all AV components throughout the property including but not limited to Live sound, RF distribution, Lighting, and VOD
- Oversee all aspects of AV across 3 properties including scheduling, payroll, employee disciplinary actions, and purchases
- Responsible for the efficient operation of all Audio Video related systems throughout the Eldorado, Silver Legacy, and Circus Circus properties
2
Experience For Manager, Audio Visual Integrations Resume
- Highly developed interpersonal skills including leadership, attention to detail, professionalism, initiative, teamwork, a positive attitude, and an ability to relate successfully with customers representing a wide variety of backgrounds and interests
- Make fast, intelligent decisions based on established policies; ability to make appropriate adjustments as situations arise or change
- Researches and collaborates with GE AV/IT on equipment purchases
- Provide operational expertise for all video, audio, specialty lighting, production systems and equipment used for general venue and event presentations including, but not limited to Crestron control automation and DMX lighting
- Manage inventory control of a/v components including (but not limited to): cables, adaptors, displays and speakers to include ordering supplies as needed, ensuring appropriate storage, and monitoring/reporting issues of theft, etc…
- Serve as a liaison between Topgolf and all external a/v vendors and service providers
3
Experience For Audio / Visual Collaboration Service Manager Resume
- Manage technical advance and rider for all concerts at Topgolf Live
- Schedules and supervises stagehand crews as needed for all concerts (i.e., riggers deck-hand, loaders, A/V technicians, spot light operators)
- Provide on-site support to venue entertainment partners (DJs, bands, etc…) as needed
- Work with the Entertainment Manager to program all concerts and events held in each of the venue’s entertainment spaces. This includes, audio and visual programming needs for artists and/or promoters
- Work with marketing personnel, including entertainment coordinator and graphic designer, to identify and manage content creation/production assignments for each Topgolf event
- Provides leadership and directs all activities and personnel engaged in operating, maintaining, and programming the audio and video systems within the venue
- Train facilities team members to troubleshoot a/v issues and supervise proper implementation of procedures to support all venue a/v needs
- Develops and maintains effective working relationships with directors, managers, supervisors, employees, patrons, clients, service providers and corporate sponsors
4
Experience For Audio / Visual Service Delivery Manager Resume
- Collaborates with sales groups and promoters with developing and executing presentation content and to cultivate effective strategies for meeting client needs through creative deployment of building technology
- Maintain current knowledge of a/v products and make recommendations to venue leadership regarding equipment and software upgrades to continually improve the guest experience
- Serves as a role model to demonstrate appropriate behaviours
- Responsible for leading a matrix team including but not limited to internal. global and third party associates
- To monitor, update and handle requests in team's queue through in-house ticketing system
5
Experience For Audio / Visual Project Manager Resume
- Responsible for project set up within the technology systems of record (Nexus, Remedy, etc.)
- To coordinate & schedule AV projects from requests/installations as well as to coordinate & schedule equipment installs
- Manage team of audio visual engineers/technicians/vendors who support the daily operations
- Manage team to provide project and operational support for Cisco VC hardware including MX and SX series codecs, Cisco MSE 8000 series bridges, Cisco Telepresence, Cisco Telepresence VCS, Cisco TelePresence MCU Conference Director
- Manage team to provide project and operational support for Configuration and support of WebEx and CMR
- Implement and support of various Crestron products and solutions (Airmedia)
6
Experience For Audio Visual Technical Services Manager Resume
- Implement and maintain monitoring systems and processes to check the health of the audio visual infrastructure. Be responsible for scheduling break/fix and preventative maintenance for the audio visual infrastructure
- Manage relationships with audio visual vendors, contractors, and system integrators
- Understand industry trends and new technologies in the collaboration space that enable employees to be more productive and collaborate more effectively and apply in our environment
- Manages assigned production projects including external personnel such as sub-contractors freelancers and assigned internal staff of the CNA Studio to create and produce effective media programs for all of CNA (SBU's employees agents and customers)
- Supports quarterly meetings/events working with off-site facilities (hotels vendors AV houses) to ensure meeting has appropriate audio and video equipment
- Develops and implements project plans and budgets
7
Experience For Production Manager Audio / Visual Resume
- Provides in-house photography support and coverage for internal publications and events
- Provides media support services and consultation including in-house audio/video recording and edit capabilities as well as distribution and in-house audio and video duplication – especially in relation to streaming media to the enterprise
- Maintains and distributes AV equipment for meetings presentations training sessions and any and all media related activity on premises. AV equipment set-up and operation and consultation on the effectiveness of the proper media selection is provided, specifically on the utilization of Skype for Business and Adobe Connect
- Maintains the satellite programming and distribution into the Conference Center as well as to the entire complex
- Provides videoconferencing capabilities/solutions - schedules and maintains this service internally and links in other site locations on a daily basis
- Maintains the highest levels of customer service and agility in troubleshooting
- A/V bridging technologies
- Advanced sales proficiency
List of Typical Skills For an Audio Visual Manager Resume
1
Skills For Audio Visual Project Manager Resume
- Proven track record of AV problem solving and trouble-shooting skills
- Experience working with EMS (Events Management System) or similar software
- Demonstrated ability to manage high volume of assets across multiple venues
- 5 – 10 years’ experience in project management
- Experience in a managerial capacity in venue operations and/or Live Event/TV production
2
Skills For Manager, Audio Visual Integrations Resume
- Strongly desired: Cisco Telepresence, Cisco Telepresence VCS, Cisco TelePresence MCU Conference Director
- Hands on experience with VBrick Rev product
- Years of Total Experience: 5+
- Taking ownership for key Barclays on site events and delivering these to the highest possible standards
- Define production standards for leveraging the venue’s A/V and lighting systems for displaying video, graphics, logos, or animations
- Define production standards for Topgolf Live venue including load in/load out processes, standard lighting and audio packages, backline needs, etc
3
Skills For Audio / Visual Collaboration Service Manager Resume
- Develop periodic reporting on KPIs associated with video conferencing and audio visual services
- Microsoft Collaboration Suite including Skype for Business, Lync, Office 365
- Microsoft Windows Media Streaming Services and related infrastructure
- Video conferencing infrastructure (Tandberg, Cisco, other legacy VC services)
- Basic knowledge of H.320 and H.323 videoconferencing
- Basic knowledge of H.320 and H.323 video conferencing
- Proficient in Cisco Video Conferencing technologies
- Operational knowledge on Crestron, AMX & Extron control/switching technology
- Partner with various teams such as Autodesk IT department and internal R&D teams to deliver next-gen AV and cutting edge technology
4
Skills For Audio / Visual Service Delivery Manager Resume
- Develop and support all audio visual technology solutions globally including introduction of latest trends and updates on integration products
- Microsoft Surface Hub units
- Endpoint collaboration platforms (Windows 7-10, iOS, Macintosh, Android)
- Knowledge of high definition systems, high resolution graphics display systems, Matrix switching, Digital Signage, Audio DSP’s, Skype for business Huddle spaces and high definition Video Teleconference (VTC) systems
- Work with finance and project team to stay within budget and on time
- Familiar with Biamp product line
- Familiar with Extron product line
- Familiar with Crestron control systems
- Knowledge on Cisco core video infrastructure CTMS, TMS and gatekeepers
5
Skills For Audio / Visual Project Manager Resume
- Desktop videoconference systems, WebEx, Skype for Business etc
- State of the art knowledge of audio/video and film projection technologies and software is required. Knowledge of controls systems and AutoCAD systems is required
- Five (5) years of experience in the technical direction of events and conferences
- Define and program AV technologies throughout the Global portfolio and assist in establish guidelines for Autodesk Globally
- Oversees contractor’s mock-up or prototype efforts to ensure results reflect the final installed system
6
Skills For Audio Visual Technical Services Manager Resume
- CTS Certification(s)PMP Certification
- Familiar with Tandberg/Cisco/Polycom
- Knowledge on Collaboration tools
- TV distribution and digital signage technologies (MediaStar, OneLan, TriplePlay)
- Knowledge on core network and telephony components, required to deploy AV
- Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications. Develops and manages the program’s operating budget
- Video conferencing administration and supporting Cisco MX / SX platform
- Implement solutions for advanced collaboration which include digital signage, white-boarding and digital room scheduling
7
Skills For Production Manager Audio / Visual Resume
- Technical knowledge of IP networking and QoS configurations
- Lead an AV team of energetic technicians to provide daily technical and scheduled event support for our integrated AV systems equipped meeting rooms
- Provides professional and customer focused service to all guests of the conference center and internal projects
- Flexibility in work schedule and ability to be on call to address problems, escalations, and complete projects
- CTS, CTS-I, CTS-D Certifications
- Manage and report on key metrics and SLA’s related to the service
- Create CAD diagrams for AV projects, based on customer requirements
- Trouble-shoot basic audio, video, and AV control systems, along with having formalized certifications on major brands of audio visual systems and components, such as Extron, Crestron, Polycom and Cisco video conferencing systems
8
Skills For Audio Visual & Technology Project Manager Resume
- Evolve the Audio Visual landscape and drive new product solutions and initiatives
- Mature the current support model structure
- Collaborate with capital CRES, IT team for project delivery and AV integrators for estimation of cost and prepare a project plan
- Ensure quality, cost and time lines; ensure that performance indicators are regularly reported as part of project reports, provides timely updates. Ensure operational hand over and trainings to support teams
- Ensure cost controls and governance for cost estimations. Manage Demand challenge process and business approvals
- Represent Rich Media services for Project Steer co meetings and work with teams assigned to deliver projects
- Ensure that fit for purpose SLA’s & OLA’s are in place and adhered too
- Ensure compliance to all Business Management disciplines
9
Skills For Manager, Audio / Visual Resume
- Provide input to the recruitment of resources required to meet future demands for delivering against planned goals and objectives of collaboration services Operational Support
- Assist the General Manager & client in establishing the AV department’s long range goals and plans that are realistic, attainable and consistent with the client and ARAMARK operational and financial objectives. Long range planning to included system upgrade recommendations, replacements, preventive maintenance and repairs
- Demonstrated abilities in management, event planning, and staff supervision
- Responsible for the scheduling of AV Technicians as required by the center’s schedule of meetings and events
- Maintains accurate record of usage of equipment by guests and conveys that information back to the conference-planning managers for accurate invoicing and/or chargeback’s
10
Skills For Senior Manager Design & Development for Audio Visual Technology Resume
- AV hospitality based experience
- Provides professional and customer focused service to all guests of the conference center and KPMG internal projects
- Adhere to Burberry’s IT project management process and ensure all relevant tools are used (Workfront etc)
- Industry qualifications (InfoComm CTS) desirable
- Leads the AV design team in serving the University’s learning community with classroom technology for new teaching and contemporary pedagogy building and projects for NU
- Communicates to GE AV/IT of damaged equipment in promptly manner
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