Automation Manager Resume Sample
Irma Bashirian
1103 Elijah Park,
Philadelphia,
PA
+1 (555) 963 9751
Work Experience
Marketing Automation Manager
05/2015
-
PRESENT
Detroit, MI
- Monitor and resolve any service escalations that are not managed by leads
- Monitor quality operating procedures, standards, and strategic initiatives
- Provide direction/guidance for service standards and all relevant documentation as per the environment Methods required for the particular quality stage
- Monitor automation KPIs and transformation agenda. Defines and executes strategic initiatives to realize automation objectives
- Measure, monitor, and address engagement service cost, quality, and customer satisfaction gaps and issues, risks, and concerns
- Acquisition– adding new hotel partners
- Engagement – deepening the relationship we have with existing hotel partners
- Satisfaction – keeping hotel partners happy
Automation Manager
08/2011
-
04/2015
Dallas, TX
- Efficiency– reducing the sales cycle and taking on tasks to give time back to our sales force (Market Management)
- Comprehensive Knowledge in electrical control, mechanical systems, off-line simulation system
- Good knowledge at telecommunication protocol, be familiar with Modbus, or IEC 104, or CIP
- Be familiar with database storage procedure, VB to process database and HMI
- Familiar with automation software and hardware system architecture and design
- Global and regional marketing teams
- Corporate relations and brand teams
- Manage database, email deliverability and email best practices
- Work closely with Sales Operations to sync lead and campaign
Test Automation Manager
01/2007
-
02/2011
Boston, MA
- Support marketing programs and activities across the entire marketing
- Build and execute marketing automation tied to customer lifecycles and journeys across all 1:1 marketing channels using marketing automation platforms and tools
- Oversee configuration of the necessary components within a marketing automation platform
- Develop the functional design and configuration of cross-channel campaigns, with delivery in real-time
- Work across marketing organization to steer the introduction of interdisciplinary initiatives, technologies and campaigns to ensure the speedier, more effective organization of the respective company’s marketing activities
- Support new business activities with a focus on campaign automation solutions
- Work with cross-functional channel experts and Strategic Planning to build a strategy, goals, implementation roadmaps and/or identity tactics to address specific needs; establish a range of automated marketing campaigns based on various criteria
- Ensure all platforms within the business communicate with each other to remove discrepancies
Education
Siena Heights University
2002 - 2007
Bachelor's Degree in Marketing
Professional Skills
- Incorporating analytical and logical skills coupled with creative and technical problem-solving skills in day to day assigned project areas
- Strong analytical skills with experience in developing marketing metrics and dashboards
- Excellent communication and negotiation skills coupled with strong business acumen
- Strong project management/organizational skills with proven ability to lead a team successfully
- Outstanding communication, leadership and organizational skills; Strong presenter
- Strong analytical, planning, forecasting and research skills
- Excellent writing, proofing and communications skills
How to write Automation Manager Resume
Automation Manager role is responsible for business, marketing, analytical, organizational, digital, design, technical, development, software, analysis.
To write great resume for automation manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Automation Manager Resume
The section contact information is important in your automation manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Automation Manager Resume
The section work experience is an essential part of your automation manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous automation manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular automation manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Automation Manager resume experience can include:
- Analytical skills in quantitative data analysis of program effectiveness, forecasting and ROI
- Amazing analytics skills - unravelling and solving business process issues
- Delivering tools and services that allow sales to find the next big deal, effectively manage their teams and ensure adherence to critical sales policies
- Relevant work experience in marketing, marketing operations and Marketing automation experience
- Solid experience executing automated marketing nurture campaigns
- Creative and unique approach to marketing; the ability to think beyond today’s trends to effectively market our suite of products to a new customer base
Education on an Automation Manager Resume
Make sure to make education a priority on your automation manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your automation manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Automation Manager Resume
When listing skills on your automation manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical automation manager skills:
- Good critical thinking, analytical and problem solving skills
- Strong analytical problem-solving skills and a passion for working with systems/data
- Commercial software development experience with deep .NET / C# programming skills
- Strong analytical, written/verbal communication and problem-solving skills
- Strong time management and organizational skills, with the ability to multi-task, in an ever-changing and fast-paced environment
- Flexible, innovative, with good interpersonal and influencing skills Expert in Visio, Project, Excel, PowerPoint
List of Typical Experience For an Automation Manager Resume
1
Experience For Marketing Automation Manager Resume
- Capability building and people management skills with a proven ability to lead and develop junior resources
- Creative and analytical self-starter with excellent written and verbal communication skills
- Work independently with minimal supervision, and prioritize and manage tasks effectively
- Excellent attention to detail and the ability to multi-task effectively
- A solid understanding of object oriented programming practices, scripting languages and database skills
2
Experience For Senior Marketing Automation Manager Resume
- Strong experience in Level 1 PLC programming, including Statement List, Block Diagrams and Ladder Logic; experience in Siemens S7 series PLCs
- Excellent listening, spoken and written communication skills
- Strong digital marketing and demand generation skills using a variety of technologies and platforms
- Demonstrated Business analytic skills with the ability to extract insights from data
- Strong written/verbal communication, interpersonal, and administrative skills
- Solid HTML development skills (for producing responsive email and landing pages.)
- Excellent team player with cross-functional collaboration skills who is adaptable to changing market and organizational needs
- Strong data analytics experience with ability to create, analyze and provide insights from reporting in Salesforce and Marketo or similar platforms
3
Experience For Test Automation Manager Resume
- Microsoft Office intermediate-advanced skills
- 8+ experience with marketing automation platforms (Marketo strong advantage)
- Good experience with different Operating Systems and browser configurations, with emphasis on windows and Linux variants
- Skilled and experienced on Data Base MS-SQL Server
- Prior experience at a high volume technology or media firm
- Design experience or owners experience in control systems for HVAC, plant utilities, clean utilities and process equipment
- Telecom & IT experience. Hands-on experience in telecom projects
- Demonstrated competencies of priority setting and organizational agility
4
Experience For Robotics Process Automation Manager Resume
- Advanced process diagramming skills (e.g. Visio)
- Implementing user profiling, scoring and measurement systems that lead to more effective communication and higher conversion
- Experience implementing and optimizing customer lifecycles and journeys using marketing automation solutions programs for a large, multi-channel retailer
- Proven track record with testing, tracking, and improving email campaign performance
- Good English in reading, writing and listening
- Relevant technical experience using marketing automation
- Have experience in designing and optimizing the buyer’s journey
5
Experience For Senior Automation Manager Resume
- Experience running email and marketing campaigns
- Proven track record of high-quality execution in fast-moving marketing group
- Proven track record of implementing and running complex Employee Self Service Portals
- Experience developing GUI with LabVIEW, knowledge of NI-Motion and NI-Vision, and basic electronic circuitry and wiring schematics
- Data mining and mapping experience required
- Experience working with sales teams to improve efficiencies through the use of marketing automation
- Collaborate with marketing and sales effectiveness teams to improve data quality, reporting, and segmentation
6
Experience For Test Lead-test Automation Manager Resume
- Experience executing complex campaigns where email is often one component of a multi-pronged marketing strategy
- Improve and demonstrate marketing’s contribution to pipeline and revenue through expert knowledge and implementation of marketing automation
- Experience in leading and guiding teams
- Marketing automation, digital marketing and CRM experience
- Email marketing automation experience, preferably with Salesforce Marketing Cloud (Exact Target)
- Experience implementing marketing automation platforms
- Relevant work experience in marketing automation or CRM administration required.BA or BS in marketing, business, IT or related field required
- Hand's on experience using marketing automation, CRM and database platforms, specifically Eloqua and Salesforce
- Hands-on experience managing the production and execution of demand generation and customer retention marketing campaigns
7
Experience For Senior Test Automation Manager Resume
- Demonstrated competencies in leadership, developing peer relationships and participating as a team member
- Experience in marketing automation using Eloqua to create, manage & analyse campaigns
- Marketing automation, digital marketing and CRM experience required (SFDC, Hubspot, Marketo, Eloqua, Adobe, Mailchimp, etc)
- Experience pushing/pulling data from various sources for segmentation, automation, & execution
- Past hands-on experience scaling demand generation programs including nurture and other outbound programs
- Have experience working within a marketing automation platform, such as Marketo or Eloqua
8
Experience For Advanced Controls & Process Automation Manager Resume
- Have a proven track record creating innovative, data-driven B2C marketing campaigns
- Client-facing experience with a focus on the customer’s business goals
- Experience with delivering campaigns for a B2C and/or B2B technology, services or subscription-based advertiser
- Experience with email marketing & email campaign management best practices
- Experience with Linux management tools such as automated provisioning (ansible, puppet), containers (docker), virtualization (VMware, KVM), etc
- Experience delivering tangible pipeline and lead results for demand generation campaigns
- Segment and leverage the marketing database for greater campaign efficiency, contact outreach, and effectiveness
- Promote standards and processes for improving QA effectiveness
9
Experience For Email / Marketing Automation Manager Resume
- Experience with Banking Products and systems
- Technical background, with experience in one of the following technologies: Java, C#, Python
- Experience creating campaign attribution models
- Excellent data and marketing automation knowledge
- Extensive experience in market landscape for marketing automation vendors and technologies
- Experience working in cross-functional agile environments
10
Experience For Engineering Automation Manager Resume
- Experience working with RPA technologies e.g. Blue Prism
- Experience working in Media, eCommerce or Technology sectors
- Experience and understanding of PMI methodology
- Test and optimize campaign elements prior and during launch for increased conversion rate
- Good understanding of relevant legislation and industry best practice
- Marketing experience with 2+ years of automation program management
- Experience in designing test automation and innovation strategies for large scale or complex programmes
List of Typical Skills For an Automation Manager Resume
1
Skills For Marketing Automation Manager Resume
- Strong project management skills, excellent communication skills and be comfortable working in a fast-paced environment
- Strong leadership skills – ability to lead change and effectively manage technical team
- Excellent communications skills across all levels of the business and the ability to integrate effectively as part of a team
- Strong analytical skills and ability to interpret data, identify trends, analyze program effectiveness and ROI
- Project coordination and organizational skills Customer I Client Needs Management Leadership and facilitation skills
- Excellent communication skills with proven business acumen
- Utilizing excellent communication, facilitation, and influencing skills in all aspects of assigned project areas
- Proficiency and strong data management skills to support segmentation and reporting
- Strong project management and organizational skills to manage editorial schedules and deadlines within ongoing and new campaigns
2
Skills For Senior Marketing Automation Manager Resume
- Excellent communication and presentation skills,
- Strong interpersonal skills and high level of stakeholder management ability
- Very strong communication, coordination and analytical skills
- Strong problem solving, business analysis and quantitative skills; extreme attention to detail
- Excellent MS Excel and data handling skills with the ability to analyze campaign data and draw conclusions
3
Skills For Test Automation Manager Resume
- Strong communication skills (verbal and presentation.)
- Demonstrated advanced knowledge and skills with process simulation software, such as PRO-II, HYSYS or PROMAX
- Excellent written and verbal communication skills with the ability to communicate technical information in a clear way
- Excellent communication skills and ability to convey complex ideas in an understandable way
- Strong Marketo and Salesforce experience with a solid background in supporting complex marketing automation implementations
- Programming skills on Siemens, Rockwell, PLC´s and Intouch, WinCC, utilized on processing plant or machines
- Previous experience in or working closely with marketing, demand generation, and marketing operations with 5+ years marketing automation experience
- Experience creating and executing email marketing campaigns, required experience with email automation, HTML, and email marketing automation platforms
4
Skills For Robotics Process Automation Manager Resume
- Experience in Marketing Operations with experience with email campaign execution, A/B testing, segmentation, and reporting
- Demonstrated work experience implementing process control projects in the Refining or Petrochemicals industry
- Train others on the marketing team to effectively use marketing automation tools
- Extensive Technical skills covering Product, Technologies and Competitive knowledge. Sound knowledge of domain / areas being handled is essential
- Critical thinking and troubleshooting skills to enable and promote issue resolution
- Have past experience leveraging a range of digital technologies and strategies to shape/enhance customers’ overall experience using data-driven insights
- Excellent working knowledge of CRM / Automation tools – Salesforce and Marketo experience
- Proven effectiveness with communicating campaigns to sales teams
5
Skills For Senior Automation Manager Resume
- Data-driven approach to marketing; the ability to think beyond today’s trends to effectively market our suite of products to a new customer base
- Hands-on Marketo experience. Strong technical understanding and ability to understand how Marketo aligns with other internal platforms
- Demonstrated knowledge and ability in Marketing Automation software platforms, Eloqua experience required
- Multi year experience in pharmaceutical/biotech operations, with working knowledge of cGMPs, FDA regulatory guidelines and validation principles
- Maintain strong relationships with participating teams to ensure effective engagement practices
- Consolidated experience as Hardware/Software Engineering
- Coach, develop and train marketing managers/executives, to align skills to our digital vision
- Proven leadership experience across multifunctional projects and/or across business units
- Effectively motivate and manage a team
6
Skills For Test Lead-test Automation Manager Resume
- Demonstrated work experience in finance, accounting, technology, or financial systems
- Advanced analytical skills with passion for data and metrics with ability to
- Enjoy learning and is driven to increase working knowledge and skills
- Hands-on experience with Salesforce.com reports and experience successfully collaborating with Sales to improve results
- Hands-on experience with a CRM and experience successfully collaborating with sales
- Strong experience in lead management including working with sales team to ensure quality leads are being delivered
7
Skills For Senior Test Automation Manager Resume
- Good team player, able to build effective working relationships across teams
- English/Spanish communication skills – (advanced)
- Experienced team leader skilled at motivating teams (direct reports and internal partners)
- Responsible for helping with recruiting, building staff and training of skills with in the team
- Strong experience in process automation projects
8
Skills For Advanced Controls & Process Automation Manager Resume
- Experience with CRM (Microsoft Dynamics strong advantage)
- Demonstrated experience with email marketing tools i.e Pardot or similar (Marketo, HubSpot)
- Effectively manage multiple projects/tasks simultaneously and work cross-functionally
- Monitoring and reporting on effectiveness metrics related to tactics and programs managed by the MAP and related applications
- Demonstrating experience with broader business process re-engineering efforts such as Lean, workflow design, etc.
- Working with Inside Sales Directors to define, prioritize and drive the long term strategy and vision of our sales productivity tools and overlaying processes
- Training or experience with at least one RPA tool (UiPath, Blue Prism, Workfusion, Automation Anywhere, NICE, Pega robotics, Kapow)
9
Skills For Email / Marketing Automation Manager Resume
- +3 years’ experience managing an engineering team, motivating them by creating innovation recognition and results oriented organization
- Experience in solution design including requirements gathering, inputs, process, outputs, exception handling, analytics and monitoring
- B2B marketing experience, particularly in using marketing technologies to deliver marketing content across multiple channels
- Experience working with a marketing automation platform (Salesforce Marketing Cloud)
- Demonstrable experience of managing cross-functional teams and coaching and leading more junior colleagues
- Experience with leading teams in developing solutions using automation tools
10
Skills For Engineering Automation Manager Resume
- Experience managing and overseeing Marketing Automation and Analytics operations specifically around Adobe Campaign and Adobe Analytics
- Strong understanding of the latest trends, challenges, and capabilities in the marketing automation and email marketing space
- Experience implementing or managing relevant platforms (Marketo, Eloqua, IBM, etc.)
- Experience using Marketo or similar marketing automation platform
- Extensive experience developing and implementing MAP best-practices, demand generation processes and service-level agreements
List of Typical Responsibilities For an Automation Manager Resume
1
Responsibilities For Marketing Automation Manager Resume
- Experience with channels such as Paid Search, Display, Email, Affiliates, Social and Mobile, and can effectively integrate efforts across platforms
- Excellent communication skills, both verbal and written; ability to articulate technology in technical and business terms
- Demonstrated knowledge and ability in CRM platforms, salesforce.com experience required
- Prior electrical/instrument engineering experience in the pharmaceutical industry for 5 years required
- Have prior experience in automating REST APIs
2
Responsibilities For Senior Marketing Automation Manager Resume
- Have prior experience in UI automation using Selenium web driver
- Effectively build and manage test plans
- Experience in digital marketing, including experience using Marketo in conjunction with Salesforce.com
- Experience in designing precision machinery, tooling and fixtures in SolidWorks
- Superior oral and written communication skills with an attention to detail
- Ensuring that effective automation solutions are implemented on all projects
- Hands-on B2B marketing experience. Expert understanding of marketing automation, email marketing, and demand generation
- Experience with A/B and multivariate testing; eager to take a test and learn approach to creating digital assets and running campaigns
3
Responsibilities For Test Automation Manager Resume
- Implement and optimize campaign tracking to measure campaign effectiveness and ROI on new and existing marketing programs
- Experience supporting a wide range of marketing tactics including demand generation, Web, SEO/SEM and social media
- A solid understanding digital marketing best practices and testing protocols
- Experience people managing and growing a marketing program from infancy into a fully successful team
- Measure and analyze campaign effectiveness including email and conversion metrics, supporting the business analytics team
- Experience in marketing automation or marketing operations
- In Marketing Automation Platforms (Eloqua, Pardot, HubSpot, Marketo) with a proven record of implementing scalable automation processes
- Word, PowerPoint, Excel and Visio diagramming (or similar workflow diagramming) experience
- Extensive experience in marketing automation, CRM, Marketing Analytics
4
Responsibilities For Robotics Process Automation Manager Resume
- Experience with demand generation programs (email - marketing and sales, SEM, drip nurture campaigns, display, landing page optimization, etc.)
- Experience with lead scoring and nurturing campaigns
- Experience managing large data sets and understanding segmentation
- One or more years of experience in demand creation related activities (email, trade shows, search engine optimization/search engine marketing, event marketing
- Excellent knowledge of HTML, complex data segmentation, email programming and reporting
- Execute marketing systems and feature pilots based on business needs and priorities. Operationalize the most impactful utilizing data driven results
- Experience using marketing automation platforms, preferably Exact Target, Unica or Marketo
5
Responsibilities For Senior Automation Manager Resume
- Relevant work experience in marketing, marketing operations
- Build highly effective working relationships with sales and other marketing members
- Experience managing campaigns and A/B testing to drive optimization
- Experience operating in a rapidly changing, ambiguous and undefined environment
- Digital marketing experience within a B2B enterprise marketing team
6
Responsibilities For Test Lead-test Automation Manager Resume
- Proven success leading adoption of new marketing strategies and tools globally
- Experience in creating and executing online customer awareness, acquisition and retention campaigns
- Experience with web analytics, A/B testing, and onsite conversion optimization in a B2B organization
- Analyze marketing campaigns and programs, assess effectiveness and forecast future performance analyze
- Monitor and report on effectiveness of lead scoring, nurture processes and recommend and implement necessary changes to increase conversions
- Demonstrate in dept knowledge on the data flow between CRM (ideally Salesforce.com) marketing automation and analytics systems
7
Responsibilities For Senior Test Automation Manager Resume
- Extensive Experience with A/B testing strategies and tools
- Significant experience of marketing automation and database management
- Comfortable with working in a complex and high-pressured environment with multiple priorities
- Own the Eloqua feature/functionality deployment roadmap to help improve the speed and effectiveness of the region’s go-to-market strategy
- Proven ability to work with senior business leaders to drive change in the organization
8
Responsibilities For Advanced Controls & Process Automation Manager Resume
- Subject-matter expert for customers’ (PM, FRBO) email experience
- Marketing automation experience
- Prioritisation of resources and projects in conjunction with Project Office Managers
- Provide leadership in the execution of automated test scripts and validation of requirements
- Strong analytical mindset with the ability to identify process, technology issues and come up with solutions
- Experience with implementation of workflow or process automation
- Monitors and reports on effectiveness metrics related to tactics and programs managed by Eloqua and related applications
9
Responsibilities For Email / Marketing Automation Manager Resume
- Build a strong relationship with the management teams in the sites
- Experience in global markets across multiple channels
- Marketing Automation experience
- Experience operating in an integrated campaign environment that includes PPC, SEO, display, and social ad platforms
- Strong understanding of email/SMS regulations across all relevant regions and ability to enforce internally
10
Responsibilities For Engineering Automation Manager Resume
- Experience in demand generation, lead nurturing and drip campaign strategy, development & execution
- Experience in demand generation, lead nurturing and automated campaign strategy, development and execution
- Deep skill set with Marketo or other form of marketing automation solution (Pardot, HubSpot, Unica, etc.)
- Experience working with localization providers used for global translation and deployment of content
- Or above working experience in automation field
- Previous marketing experience in the e-communications field
- Experience managing email programs with high levels of email segmentation
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