Business Analyst IT Resume Sample
Magnus Schmidt
3945 Gusikowski Bridge,
Philadelphia,
PA
+1 (555) 945 3599
Work Experience
Senior Business Analyst, IT
12/2017
-
PRESENT
Detroit, MI
- Build productive relationships with your peers within GIT and in the respective business area. Run regular update meetings with your superior and stakeholders
- Provide application support to Constellation’s ETRM system (OpenLink Endur), including defect management, Issue analysis, application documentation and system training
- Monitor, prioritize, schedule and administer all instances where enhancements and defect resolution are required
- Assist with software upgrades including reviewing upgrade documentation, testing, and coordinating the upgrade with development team
- Maintain the original copy of the department’s current processes
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, unit leaders and software vendor
- Participate in the design, development, and delivery of applications training programs and individual classes
Business Analyst IT
07/2015
-
10/2017
New York, NY
- Mentor to team members. Promote continuous learning process and people development
- Delivery through people identifying the best approach to apply according to the profile
- Functional knowledge of in-scope applications with configuration skills, process definition, business case development, analysis, design, requirements elicitation, test plan, scenario & script development, to deliver the best in quality in a timely manner following the SDLC best-practices, and Compliance/Auditing requirements
- Follow-up with user testing through coordination of transports to Production & post-live support
- Show ability to interact directly with other solution areas, IT departments, vendors and business partners to analyze requests and accurately estimate efforts
- Recommend processes improvements that are cost effective and support the future growth of the organization
- Employees are regularly required to sit; talk or hear, in person and by multi-media
- Use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms
Business Analyst IT Finance
09/2012
-
05/2015
Philadelphia, PA
- Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another
- Communicates clearly and concisely both verbal and written
- Builds and maintains strong relationships with business users on all levels
- Have strong analytical skills to be able to quickly identify underlying problems and design solutions to these problems
- Is able to clearly explain and present solutions to users and management and get their buy-in/approval
- Can facilitate change and motivate users
- Is creative and innovative but also realistic
- Can work independently, set the right priorities and is a self-starter
- Has a flexible approach and is willing to study the requirements of other functional areas
Education
Neumont University
2007 - 2011
Bachelor's Degree in Computer Science
Professional Skills
- Strong relationship building skills & communication skills
- Demonstrated facilitation skills, with proven experience at driving consensus across multiple stakeholders
- Excellent interpersonal skills -- proven ability to work with diverse range of professionals
- Excellent verbal and written communication skills and work ethic. Proven team player
- Strong verbal and written communication skills and a demonstrated ability to negotiate, manage conflict and reach appropriate compromises
- Strong conceptual thinking, modelling, analytical and problem-solving skills
- Strong written and verbal communications, including technical communication skills
How to write Business Analyst IT Resume
Business Analyst IT role is responsible for business, analytical, analysis, training, negotiation, interpersonal, software, design, english, teamwork.
To write great resume for business analyst it job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Analyst IT Resume
The section contact information is important in your business analyst it resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Analyst IT Resume
The section work experience is an essential part of your business analyst it resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analyst it responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analyst it position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Analyst IT resume experience can include:
- Business Analysis experience - Writing use cases and test cases, managing and prioritizing requirements, managing UAT
- Proven experience in planning, organizing, and working with client groups and geographically dispersed teams
- Proven experience in identifying opportunities for process improvement and defining/measuring the success of those initiatives
- Strong experience in configuring related to Pricing, Listing, Article master data, Store master
- Demonstrated experience preparing programming specifications
- Strong experience of using pricing outbound flow POS transactions WPMU,WPMA,WPMI,WPER2 and Idocs WP_PLU, WPDREB, WPDBBY
Education on a Business Analyst IT Resume
Make sure to make education a priority on your business analyst it resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analyst it experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Analyst IT Resume
When listing skills on your business analyst it resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business analyst it skills:
- Effective verbal and written communication skills including presentation and the ability to influence
- Strong communication and critical thinking skills are required
- Possesses strong written communication skills, expressing (verbal and written) information and key points clearly and concisely
- Proven relationship management skills are required
- Strong analytical skills and ability to clearly articulate technology in terms the business users can understand
- Strong desire to learn and keep update SAP skills
List of Typical Experience For a Business Analyst IT Resume
1
Experience For Senior Business Analyst, IT Resume
- Good interpersonal skills and desire to work with a wide variety of people
- Effectively communicate with internal teams and external business units to gather and analyze requirements to fully define scope and deliver requirements
- Utilize communication, problem-solving, innovative thinking and teamwork skills to support and positively affect the ongoing needs of IT software delivery
- Working knowledge and experience with Software Development Lifecycle (SDLC) processes and deliverables in waterfall and agile scenarios
- Experience working as a Sr. Business Analyst performing gap analysis, data review and data trending analysis
- Experience providing executive level reporting
- Experience using Service Now or Remedy ticketing system
- Experience working with and understanding PMP methodologies
- Experience with jira, confluence, or other requirements management / info tracking tools
2
Experience For Senior Business Analyst IT Resume
- Ensure IT solutions are created, aligned and documented in time and in quality according to the business and IT project/program priorities
- Lead, motivate and influence individuals and teams, building strong dynamics to accomplish objectives
- Assists with facilitating project governance and corporate priorities
- Experience understanding SDLC processes
- Experience working with Microsoft Visio 2010/2013
3
Experience For Business Analyst, IT Resume
- Customer experience relating to application integration support and customer process changes
- Experience of using outbound flow of article master data, Store master data, UPC assignment, merchandise hierarchy
- Good to Have understanding of SAP HANA, CAR Promotion Management for Retail and updated with advance SAP features
- Is aware of the legal requirements and corporate guidelines with respect to system validation for the FDA. TüV, SOX, etc
- Provides solid test designs, develops test cases and execution test cases where applicable
4
Experience For Business Analyst IT Lead Resume
- Good knowledge of Microsoft Office software, Lotus Notes email, Blackberry, VPN and other PC applications
- Maintains effective levels of communication with team members, management, business areas and vendors
- Experience in an IT organization
- Business Analyst experience
- Builds and maintains strong relationships with key stakeholders and the development teams
5
Experience For Business Analyst IT Finance Resume
- Coordinates with the developers to provide customers priority for each software release
- Experience or equivalent knowledge in Business Analysis role
- Performs analysis, scopes projects and works with the project management team to prioritizes deliverables and negotiate on product functionalities
- Business analysis experience on IT projects (preferably network/infrastructure projects)
- Participates in validating, testing, and updating project documentation
- Build, manage and work as an effective team
- Experience in process modeling as well as with multi-tiered application development, infrastructure and networking concepts and practices
- Experience with VMware/hypervisor
6
Experience For Business Analyst / IT Analyst Resume
- Test and validate developed features against requirements
- Experience with HTML, CSS, related web technologies and backend systems to support online commerce
- Experience with DP DHL group of companies is advantageous
- Demonstrated Go-Getter attitude
- Cooperative mindset; analytical and communication skilled (English, + Dutch nice to have)
- Supports end-user requests and coordinates within IT framework to ensure effective use of current IT systems
- Meets with customers to gather and document effective business requirements and translates requirements to system design
7
Experience For Senior Business Analyst IT Tech Ops Resume
- Experience with design, built, run SharePoint sites, with guidance from users
- Successfully multi-task and manage numerous high priority assignments with limited supervision
- In IT Finance or related experience
- Exposure/experience to SDLC in a technology project environment
- Strong Agile Scrum Master qualities
- Experience with Case Management/BPM workflow
- IT Business Analyst experience
8
Experience For Business Analyst IT Operations Products Resume
- Create and execute effective requirements work plans
- Highly energetic, self-motivated and self-driven, with demonstrated ability to work independently, in a distributed team environment
- Strong orientation towards agile concepts and lean development
- Knowledge of or experience with Agile Scrum
- Experience as an IT Business Analyst or Engineer (for the more medior/senior role)
- ERP experience (JD Edwards is an asset)
- Hands-on experience as a business analyst in waterfall and agile software development projects
- 10 yrs experience with
9
Experience For Business Analyst IT Systems Resume
- CA PPM Clarity 12/13/14 backend process experience
- Experience in an Agile environment, Scrum Master certification is ideal
- Leading and attending meeting for design session in pricing send master data process area
- Analyzing disruptive technologies and their impact on asset management, investment banking and retail banking
- Eliciting business and technical requirements utilizing a variety of techniques
- Listening to and ensuring the viewpoints of others are heard
- Responding to questions with easy to understand answers backed by sound reasoning
10
Experience For Business Analyst / IT Requirements Resume
- Performing fit/gap analysis on technical integration components, including data models, interface documents and/or schemas
- Interacting in a professional and positive manner, quickly developing a rapport with others
- Identifying and documenting functional and non-functional requirements
- Assisting business in understanding the impact of their requests on the project, associated applications, and other business units
- Evaluating innovative technologies in UBS' IT R&D labs and developing recommendations about them
- Working knowledge of business analytics using technologies such as PowerBI
- Understanding of Project Management processes and procedures
- Assimilating new ideas and concepts quickly
List of Typical Skills For a Business Analyst IT Resume
1
Skills For Senior Business Analyst, IT Resume
- Demonstrates strong relationship, networking and negotiation skills with ability to solve problems diplomatically
- Excellent written / oral communication skills including expert copywriting and editing ability
- The ability to understand and work across multiple business domains in support of projects and strong communication and critical thinking skills are required
- Strong analytical and problem solving and quantitative analysis skills
- Proven experience in managing and working with virtual teams
2
Skills For Senior Business Analyst IT Resume
- Proven ability to handle competing and changing priorities under tight deadlines
- Open to adapt to different situations, showing willingness to effectively implement changes
- Proven experience working in a waterfall and/or Agile SDLC environment
- Is able to effectively present information and respond to questions from customer groups
- Experience and good knowledge of MS Excel, Access and Sharepoint
3
Skills For Business Analyst, IT Resume
- Learn and apply new skills and information
- Strong project management and business analytics experience
- Experience with creating, maintaining and presenting documentation for requirements, scope, test plans and other SDLC project-related documents
- Experience working with computer-based training and learning management systems
- Extensive working knowledge of project management principles and previous experience managing and implementing IT related projects
- Experience with creating and executing SQL queries
- Experience managing with handling multiple moderate to complex projects
- Experience writing user stories and working on a scrum team
- Experience eliciting business requirements using a standardized methodology is required
4
Skills For Business Analyst IT Lead Resume
- Effective use of business modeling techniques: Process, workflow modeling and use cases
- Serve as liaison between the customer group and the corporate IT staff to facilitate an effective working partnership during the project
- Knowledge of SDLC methodologies including experience working in waterfall and agile environments
- Experience eliciting business requirements using a standardized methodology
- Experience with creating functional and technical flow diagrams and charts
- Leadership experience defining requirements and solutions through the production of Business Requirements and System Requirements like documentation
- Able to operate office equipment, including photocopier, fax machine, scanner
5
Skills For Business Analyst IT Finance Resume
- Experience working in IT and/or business processes
- Experience documenting user requirements (e.g., user stories and acceptance criteria)
- Experience with communications tactics and branding
- Problem Solving with root cause analysis experience
- Experience supporting in-scope business processes
- Experience Defining Business and Functional requirements for IT projects
- Experienced with toolsets for release management, requirements management, quality management and defect tracking
- Experience translating business requirements into tracible test cases
6
Skills For Business Analyst / IT Analyst Resume
- Extensive knowledge of IT Applications including ERP solutions, CRM, Workflows, Finance consolidation systems
- Demonstrated ability to present information, project updates and interacting with various target audiences
- Hands on experience creating diagrams to facilitate requirements elicitation and communication
- Experience with process mapping and process improvement
- Experiences writing SQL against relational databases, SharePoint, Visio, Excel, Word, PowerPoint, Changes Management tools etc
7
Skills For Senior Business Analyst IT Tech Ops Resume
- Experience with using ITIL
- Team-oriented with experience working in cross-functional teams, as well as on your own
- Uses good judgment to make appropriate tradeoffs in defining strategies and plans
- Analyze, initiate and implement new business/system processes (utilizing best practices) to optimize department effectiveness
- Experience with manual testing of web applications
- Experience with requirements engineering tools and SQL databases
- Identify project priority conflicts and report any issues affecting overall project delivery
- RTC and RRC experience
- Experience with relational database development process
8
Skills For Business Analyst IT Operations Products Resume
- Experience with multiple database products
- IT Business Analyst experience
- Experience in upward communication and presentation preparation
- Experience with SunGuard EXP-AG
- Experience with Alfresco Activiti
- Experience with IBM Case Manager
9
Skills For Business Analyst IT Systems Resume
- Experience supporting web server applications and client/server environment
- Experience in Agile requirement development and analysis
- Able to exercise initiative, good judgment, and leadership in project activities, particularly related to personal communication or representations
- Able to demonstrate knowledge of Texas deregulated market and ERCOT
- Able to demonstrate mutual trust and respect for all individuals, adhere to the Company's values and business practices and do both consistently
- Able to operate a personal computer, desktop and/or laptop for extended periods of time
10
Skills For Business Analyst / IT Requirements Resume
- Proven track record in business analysis and requirements
- Experience with business transformation and process redesign methods
- 5+ Experience in applications support and/or development
- Previous experience in ERP systems implementation / support
- Agile Framework experience is desired
- The demonstrated ability to partner with development teams that support various technology platforms is required
- Experience in formal design review
- Experience implementing or supporting TrackWise solutions
List of Typical Responsibilities For a Business Analyst IT Resume
1
Responsibilities For Senior Business Analyst, IT Resume
- Strong analytical skills, proven track record with business requirements analysis and specification writing for projects in a financial industry / banking / risk/finance environment
- Respond to and resolve systems issues, performance concerns, system quality, new user setup, etc…using internal tools and processes. Continuously identify, analyze and document system/process issues to seek for improvements specifying their solution path forward contributing with theoretical knowledge/practical experience
- Organize training with key users as requested by superior, provide support during the training and contribute as appropriate. If required, facilitate these with peers and counterparts as required to achieve designated work
- Demonstrates initiative, creativity and solid work ethic
- Experience working in an Agile team using Scrum or SAFe methodology
- Experience working with or creating personas and user stories
- Formulate and define systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements
- Builds strong and sustainable relationships with internal and external individuals
2
Responsibilities For Senior Business Analyst IT Resume
- Understanding of system and application monitoring and event management
- Iterating with the development team based on technical and non-functional requirements
- Working knowledge with JIRA/RTC or GitLab
- Modeling notation (UML, Structured, BPMN)
- Working knowledge of Artiva, LSS, GPS-SID and Contact Center, with extensive knowledge of at least one of these technologies
- Meeting all deadlines and produce stable solutions to applications
- Assist test team in defining appropriate test strategies and assisting as needed during the testing phase of the project
- Knowledge of important elements of project management, i.e. agile framework, managing work, creating and using lessons learned and managing risk and issues
- Proficiency in reading, writing and creating Financial Spreadsheets
3
Responsibilities For Business Analyst, IT Resume
- Primary liaison for UAT, creating and performing test cases
- Assimilate large volumes of detailed information; organizing and presenting material in simple terms
- Team leader of successful development of solution requirements, testing, implementation, and training all to the satisfaction of client constituencies
- Application configuration, writing of specifications and testing of EDI implementations
- Knowledge of Business Process Mapping, Requirements Gathering, Project LCM
- Organizational, logical, analytical, listening and problem-solving abilities
- Knowledge of project execution methodologies design, integration testing, regression testing, UAT,Cutover, Go-live
- Familiar with writing SQL statement and managing DBMS such as Oracle and Microsoft SQL
- Works with developers and business partners in refining and clarifying requirements
4
Responsibilities For Business Analyst IT Lead Resume
- Communication with various business partners and other IT related groups. Operations, Construction, Loss Prevention, SAP, Networking, Desktop Support etc
- Responsible for communicating with a variety of vendors and contractors
- Consider PCI requirements during all relevant tasks of the solution design process, propose compliant solutions and consult the customer accordingly
- Follow IIBA standards and best practices when documenting processes and requirements
- Leads requirements gathering, data definition and data alignment efforts
5
Responsibilities For Business Analyst IT Finance Resume
- Key coordinator between customer and development team to ensure understanding of requirements
- Document meetings in Agendas, Meeting Minutes and action items
- Maintain workload and time tracking
- Knowledge of established industry standards and emerging technologies
- Serves as a liaison between the business and development/testing teams
- Conduct project scoping and delivery analysis
6
Responsibilities For Business Analyst / IT Analyst Resume
- Lead process improvement to mature the existing process as well as determine gaps between processes
- Proactively identifying ways to improve processes and techniques in themselves
- Serve as a liaison to other teams in planning, coordination, development and deployment of enhancements / projects
- Ensure delivery of project and enhancement requirements meeting the requirements defined by the business customer
- Passion for metrics and measuring success of activities
- Support software migration and release testing and provide team support sign off for SDLC
- Evaluate, test and recommend new opportunities for enhancing software, hardware and IT processes
- Think creatively and develop solutions beyond the boundaries of existing practices and client mindsets
7
Responsibilities For Senior Business Analyst IT Tech Ops Resume
- Familiar with a variety of IT and Accounting concepts, practices and procedures
- Technical background and thorough understanding of security threats
- Work under a constantly changing environment and meet tight deadlines
- Knowledge of technology system interfaces and data integration, networks, operating systems
- Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows
8
Responsibilities For Business Analyst IT Operations Products Resume
- A passion for retail and working in an agile team to drive change
- Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail
- Participate actively in business planning and business analysis
- Innovative mindset to look for new technologies inside and outside as same as implement new ways of conduct same process delivering better results
- Able to possess special project oriented/conceptual thinking
- Greater emphasis on planning - longer term
- Use math and mathematical reasoning
9
Responsibilities For Business Analyst IT Systems Resume
- Implements new systems and enhancements with appropriate testing, change management and communication with minimal rework
- Develops test plans, support documentation and training material for supported systems
- Proficient with Visual Basic Scripting, Java or other development language to assist with advance configuration of software
- Basic understanding of Java technologies
- Knowledge of testing tools like Quality Control or Bugzilla
- Shares viewpoints openly and directly with others, providing relevant and timely information to those who need it; helps others do so, too
- Partner with the Accounting Department to ensure proper General Ledger reconciliation of IT related expenses
10
Responsibilities For Business Analyst / IT Requirements Resume
- Ensure all regulatory and compliance requirements for security training an awareness are met
- Understand IT architecture including Web APIs, Database Procedures & middleware
- Familiarity with call center ordering tools/processes
- Successful completion of certain recurring operational and administrative tasks
- Manage the competing needs of multiple stakeholders
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