Business Continuity Analyst Resume Sample
Evan Auer
731 Howell Tunnel,
Boston,
MA
+1 (555) 594 3075
Work Experience
Senior Business Continuity Analyst
08/2016
-
PRESENT
San Francisco, CA
- More than 5 years of practical business experience, specifically in business continuity and/or disaster recovery
- More than 5 to 7 years of experience in business continuity analysis, business continuity planning, group facilitation, and financial services industry practices
- Thorough knowledge and understanding of business continuity frameworks
- Perform analytical work, such as impact assessments and risk assessments, including business impact analyses
- Working knowledge of information technology
- Proven ability to appropriately interact with all levels of management and business continuity coordinators
- Create, review, and revise formal company documentation, including policies, standards, procedures, and recovery/contingency plans
- Ensure contingency sites and business units are in a constant state of readiness to recover applications and resume business in accordance with the SLA’s
Business Continuity Analyst
10/2012
-
04/2016
Los Angeles, CA
- Coordination and support of global AIG locations and functions to establish and test continuity plansinvolving all aspects of business disruption exercises and actual business disruption events which could require working non-standard work hours
- Ensure contingency sites and business units are in a constant state of readiness to recoverapplications and resume business in accordance with the SLA’s
- Assist with the development of Incident Management exercise, and providing post exercise review/analysis/ debrief
- Interact with internal auditors and third-party vendors; participate in vendor governance initiatives asrequired
- Provide training and guidance to Business Continuity Coordinators (BCC)
- Provide timely and accurate reporting and insight into risks, issues and developments, also assistingwith data collection for metric reporting to senior management related to program status and riskissues
- Develop/maintain/update Business Continuity documents (e.g. Business Impact Analysis, Risk Assessments, Business Continuity Plans, test strategies, test scripts, test summaries) that meet the Enterprise’s Business Continuity Management (BCM) corporate standards and requirements
- Coordinate and document the testing of all Business Continuity Plans as per the Enterprise’s BCM standards
- Coordinate and document the testing of life and safety and call tree testing as per the Enterprise’s BCM standards
Comcast Innovation & Business Continuity Analyst
08/2007
-
06/2012
Dallas, TX
- Liaison between the various Business functions and the Business Continuity Management (BCM) Office
- Ensure Business is apprised of all significant policy and procedural changes in the Enterprise’s Business Continuity Management framework
- Collaborates and partners with LOB management to attain understanding of business objectives, process and requirements to enable appropriate expertise and guidance in completion of BCP and Pandemic plans
- Evaluates disaster recovery test results and produces trend analysis for Senior Leadership review allowing the Business to measure the success of the disaster recovery process as well as identify areas that require improvement
- Prepares risk reports for the Business on a quarterly basis and conducts analysis on issues and risk trends
- Develops communication strategies in support of Business Continuity Plans and drives program implementation including effectively managing resources, timelines and deliverables
- Assists business units with
- Assessment of potential business impact (Business Impact Analysis)
- Definition of Critical, time-sensitive functions
Education
Neumont University
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Excellent verbal and written communication skills, problem solving, prioritization, interpersonal communication and organizational skills
- Strong administrative and organization skills, including experience and effectiveness in developing project plans to achieve target dates
- Strong time-management skills, effective goal and priority setting, improved production times for routine processes and functions
- Basic leadership skills and project management skills
- Strong communication, facilitation and influencing skills to present ideas in business- friendly and user-friendly language
- Demonstrates superior relationship management skills
- Strong organizational skills, ability to function under stress and deadlines, ability to multi-task and work efficiently in a team environment
How to write Business Continuity Analyst Resume
Business Continuity Analyst role is responsible for business, administrative, organizational, analytical, leadership, interpersonal, software, analysis, presentation, sharepoint.
To write great resume for business continuity analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Continuity Analyst Resume
The section contact information is important in your business continuity analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Continuity Analyst Resume
The section work experience is an essential part of your business continuity analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business continuity analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business continuity analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Continuity Analyst resume experience can include:
- Strong interpersonal and communication skills to deal effectively with internal and external contacts
- Strong project management skills with effectiveness in developing tasks to achieve target dates
- Strong problem solving, analytical and process mapping and improvement skills
- Excellent project leadership and organizational skills
- Strong analytical skills with ability to identify and document detailed business requirements
- Strong PC skills (MS Office, Word, Excel, PowerPoint, etc.)Search Jobs US
Education on a Business Continuity Analyst Resume
Make sure to make education a priority on your business continuity analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business continuity analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Continuity Analyst Resume
When listing skills on your business continuity analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business continuity analyst skills:
- Develop working knowledge of program tools and associated skills to train business partners with appropriate skills to support role
- Established administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates
- Excellent analytical skills, attention to detail, problem-solving and decision-making abilities. Creativity, diplomacy, sound judgment, and initiative
- Exhibits solid and detailed planning skills
- Excellent oral and written communication, negotiation, facilitation and presentation skills. Proficient in elicitation techniques and managing requirements
- Possesses solid facilitation and team leadership skills
List of Typical Experience For a Business Continuity Analyst Resume
1
Experience For Senior Business Continuity Analyst Resume
- Established critical thinking skills with ability to link strategic and tactical implications
- Design/facilitation of training/skills enhancement initiatives. (15%)
- Understanding and experience in project management methodologies and tools
- Ability for excellent follow up on all outstanding situations
- Understanding of internal and external system dependencies
2
Experience For HBO Business Continuity Analyst Resume
- Understanding of overall computer network, network terminology and voice and data communications as related to the Business Recovery tests
- With Senior Manager, conduct periodic Business Impact Analysis (BIA) including evaluating results within the Fusion planning tool
- Assist with guiding a decentralized BCM workforce and support the Business Continuity Planning (BCP) teams in business continuity planning
- Capable of working collaboratively in a challenging, dynamic and global environment
- Assists with developing and documenting tactical business continuity and disaster recovery plans
3
Experience For Lead Business Continuity Analyst Resume
- Performs on-going risk analysis of existing disaster recovery plans and provides feedback
- Criticality assessments, business impact analyses, plan updates, plan training, plan exercises and reporting. (30%)
- Assist with maintaining a comprehensive strategy and program in place to recover and restore interrupted critical business functions following a disaster
- Manage large and complex data sets by applying data mining and analytic techniques
- Create and maintain process documentation for the department using approved process modeling techniques
4
Experience For Comcast Innovation & Business Continuity Analyst Resume
- Maintain organizational hierarchy and supporting data from the business continuity program in the organizational planning tool
- Develops schedules for training / awareness for business partner associates
- Track record of building successful relationships with partner groups
- Support systems used for the BC program and provide training in their use
- Provide analytical support and reporting for risk assessment and BC program metrics
5
Experience For Business Continuity Analyst, Senior Resume
- Extensive ability to anticipate possible disasters including possible outcomes and make recommendations to protect the best interest of Arch MI
- Produce and/or review substantive and/or complex documentation reflecting detailed knowledge of functional areas as identified in the statement of work
- Serve as a subject matter expert on the development, maintenance, and testing of business continuity plans across Southern Company
- Assist business units in understanding critical business processes and dependencies
- Prepare and analyze quarterly metrics and BCM status reports for Executive Steering and Advisory Committees, as needed
6
Experience For Business Continuity Analyst Resume
- High level understanding of networks, computer hardware and software and facilities functions
- Work independently without supervision, be self-reliant, react quickly to changing situations, analyze and resolve problems and think creatively
- Provide support and training on BCM tools. In a relationship management capacity, meet with BCM coordinators and support community
- Work with business applications owners to develop test scripts to be used for Disaster Recover testing
- Act as plan coordinator; support BCM coordination at time of event assisting management and functional areas
- Establish and maintain professional relationships based on trust, respect and an understanding of client needs
- Design reports, dashboards, and infographics using data visualization tools
- Business Continuity Planning (BCP) certifications or accreditation (i.e. BCI or DRI)
- Support the business units in their planning
7
Experience For Senior Business Continuity Analyst Resume
- Maintain an appealing and helpful BCMO Hub environment
- Working Knowledge of key Customer and Back office operations (e.g., Deal Desk, Order Management)
- Basic understanding of Financial Services and Risk Management practices
- Major: Business Management, Marketing Management, Risk Management
- Displays sound knowledge of current and emerging technologies supported by BMO
- In-depth knowledge of business processes, IT systems, supporting infrastructure and their interdependencies
- In-depth understanding of business and IT recovery strategies and solutions
- Proficiency using SunGard Assurance NM, or other Emergency Notification tool
8
Experience For HBO Business Continuity Analyst Resume
- Think creatively, solve problems, and perform required tasks during a crisis
- Comfortable speaking with various levels of management
- Identification of risk for data compromising
- Contingency Plans – Disaster / Recovery Planning
- End User Tools: Active Directory, Exchange, JIRA (Ticketing System)
- Exposure to the entire firm working across all levels within, through the US and globally
9
Experience For Lead Business Continuity Analyst Resume
- No day is ever the same which offers constant challenge and opportunity for learning and growth!
- Design, development, and documentation of work area (business function) business continuity plans
- Recommends recovery strategies and options, and implements solutions
- Coordinates business continuity plan exercises
- Coordinates development of business unit schedules for annual business continuity documentation maintenance and update, exercises, and independent review and validation
- Reports the business continuity status of business units to senior management
10
Experience For Comcast Innovation & Business Continuity Analyst Resume
- Provides expertise and support to management and business functional areas, as requested, when a business disruption occurs
- Creates and delivers BCP/DR best practices including an awareness program, plan development, plan validation, event communications and recovery consulting services to internal business customers
- Develop and implement plans to achieve effective communication and efficient continuation of business operations in the event of a business interruption
- Demonstrates leadership, resourcefulness, and ethical conduct in all interactions with colleagues, employees, and customers
- Strong working knowledge of Exercise Program Planning, Exercise Design and Facilitation
- Strong working knowledge of FFIEC Regulatory guidance for Business Continuity
- Strong working knowledge of NIST framework, CISSP credential not required
- Implements and coordinates disaster recovery plans and procedures
- Coordinates, develops and implements disaster recovery operations with external
List of Typical Skills For a Business Continuity Analyst Resume
1
Skills For Senior Business Continuity Analyst Resume
- Strong project transition skills with Prince2 and ITIL certification desirable
- Excellent written and verbal communication skills with the ability to create presentations and present to senior level management
- Excellent verbal, written and presentation skills
- Effective strategic planning and decision making abilities.Education & Experience
- Technical skills including proficiency in Microsoft Office products (Word, Excel, Visio, PowerPoint, Access) and expertise with MIR3, SharePoint and Archer
- Supports initiatives preparing the organization to react effectively to business disruption caused by unforeseen circumstances
- Run the BCMO Share Point environment efficiently and effectively
2
Skills For HBO Business Continuity Analyst Resume
- Project Management skills
- Possesses applied communication and presentation skills
- Experience in implementation and validation of business continuity plans
- The skill to think logically and analyse complex situations for effective and sometimes 'out of the box' solutions
- Grasp new ideas and concepts quickly and use them effectively
- Designing, planning, executing, debriefing and reporting on all BCP tests and storing results and evidence in Sustainable Planner
- Participating in and responding to Quality Assurance reviews prior to BCP Executive Approval
3
Skills For Lead Business Continuity Analyst Resume
- Experience performing business continuity planning and/or providing guidance to the business lines in the areas of business continuity planning and testing
- Strong track record in developing, implementing and refining BCP processes
- Participates in maintaining the overall list of critical applications used during testing and recovery to validate all restoration procedures
- Demonstrated technical expertise in BCP documentation, including Business Impact Analysis,Incident Management and Business Continuity planning
- Experience in creating and delivering BCP/DR best practices
- Strong understanding of business processes, IT systems, supporting infrastructure and their interdependencies
- Experience of delivering a Training and Education Programme would be beneficial
- Experience working with global compliance standards and business continuity planning/frameworks
4
Skills For Comcast Innovation & Business Continuity Analyst Resume
- Problem Solving: Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
- Experienced in meeting goals in a fast-paced environment with rapidly changing needs
- Oversees the planning, coordination and scheduling of business continuity exercises to validate plans
- Experience working with technology governance, risk, data privacy, business continuity, and compliance activities
- Relevant, progressive experience in risk management, disaster recovery planning, and/or related field
- Experience in developing a recovery program
- Demonstrated proficiency in Office 365 suite, Tableau, and business continuity planning software
- Progressive experience in business continuity, disaster recovery, and risk management, with at least 2 years managing a business continuity program
5
Skills For Business Continuity Analyst, Senior Resume
- Experienced in working with modern cloud infrastructure (IaaS), Software as a Service (SaaS), and Platform as a Service (SaaS) environments
- Financial and Insurance experience required, with knowledge of business line operations, processes, systems/technology, and business continuity planning tools
- Strong knowledge of the business unit’s transaction fulfillment procedures
- Typically has 1 to 3 years of related work experience in information systems support, administration, risk management, or disaster recovery
- Illustrates solid knowledge of the Operations and the roles of the various functions of the TF Business
- Experience in all Business Continuity/Disaster Recovery Program best practices
- Experienced in all Business Continuity/Disaster Recovery Program best practices
- Hands-on experience with emergency management, response and communications
6
Skills For Business Continuity Analyst Resume
- Business Continuity Management experience
- Five or more years of experience in business continuity, information systems support, risk management, and disaster recovery
- One to two (1-2) years of work experience in Business Continuity, Crisis Management and/or Business Resilience
- Skill and ability to create and maintain an enterprise-wide alertness program and aid as a subject matter expert on corporate continuity
- Two to five years of experience in a business continuity environment
- Experience related to business continuity (risk control, emergency management or business recovery)
- One to three years of experience in a business continuity environment
- The ability to produce clear and concise reports in a timely and cost-effective manner
- Experience in Business Continuity, Disaster Recovery or related fields
7
Skills For Senior Business Continuity Analyst Resume
- Experience in Business Continuity, Disaster Recovery or related fields
- Experience with business continuity exercises
- Experience with on-premise infrastructure and data centers
- 5+ years of experience in Enterprise Resiliency including Business Continuity, Disaster Recovery & Crisis Management
- Facilitate and validate business function testing
- Facilitate and validate facility management evacuation and generator testing
- Facilitate and validate information technology network and system failover, redundancy and back-up testing
- Strong interest in the field of Business Continuity Planning and/or Crisis Management
8
Skills For HBO Business Continuity Analyst Resume
- Good business continuity knowledge
- Consolidate, analyze, write and maintain VCI’s business recovery plans
- Understanding and interpreting data, reporting and helping identify trends
- Implementing a problem tracking process for BC testing and coordinate post-test issues resolution meetings
- Conducting and maintaining the Business Impact Analysis (BIA), Risk Assessment (RA) in Sustainable Planner
- Developing and maintaining the NACCC BCP in Sustainable Planner
- Planning, coordinating, and execution of BC tests and/or actual events
- Understanding of business continuity concepts
9
Skills For Lead Business Continuity Analyst Resume
- Being part of a team that services, supports and empowers the firm to be ready to face the challenges of the unexpected
- Managing Plans for Data Centers
- Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; measures performance against goals
- Preparing and coordinating testing requirements for the business units including Disaster Recovery Test exercises
- Participating in BCM education and training sessions
- An understanding of IT disaster recovery life cycle, including risk assessment, BIA, plan strategies, development, testing, exercises and training
- Create and maintain training materials and user documentation along with conducting individual and group training opportunities
- Acts as liaison with building management regarding fire/safety equipment maintenance, disaster drills and building announcements
10
Skills For Comcast Innovation & Business Continuity Analyst Resume
- Partner with BJ’s lines of business in the development, maintenance and testing of Business Continuity plans, including testing
- Support Business Continuity Managers in the Planning & Testing activities
- Monitor, support and respond efficiently to the IT Incident Management process while displaying an understanding of the business impacts
- Assists in the scheduling of disaster recovery tests as well as assists in managing control rooms locally and in offsite locations for TF
- Maintains office infrastructure including meeting rooms, network printers, desk and cell phones, office moves, mailroom and floor upgrades
- Thorough understanding of business processes, IT systems, supporting infrastructure and their interdependencies
- Completing independent projects and/or leading small team-based projects required
List of Typical Responsibilities For a Business Continuity Analyst Resume
1
Responsibilities For Senior Business Continuity Analyst Resume
- Identify Testers, Processes, Applications, Locations and all relevant testing information which includes but is not limited to ensuring: Disaster Recovery (DR) system connections, application folders, setting up PC’s and required technology at DR locations and establishing team testing guidelines for test day
- Ensure recoverability of business unit and all technical components by overseeing successful testing at least annually or whenever significant changes are made to components
- Excellent project skills required with ability to deliver tasks and projects on time while meeting all critical business requirements
- Experience as a Technical Architecture with strong application of Resiliency Architecture and Design Patterns
- Advanced MS Office suite skills required (Excel, PowerPoint and SharePoint)
- Work effectively as part of a geographically distributed team
- Excellent communicator especially related to facilitation, documentation and reporting
- Validate critical third-party service provider recovery strategies and objectives
2
Responsibilities For HBO Business Continuity Analyst Resume
- Identify and establish BCP processes to enable effective reduction of risk associated with disruptive events
- Build strong relationships and processes with partner teams for Crisis Management and related First Responder functions
- 3+ years of experience in related function (Enterprise Resiliency, Business Continuity or Crisis Management
- Provides ongoing evaluation of Arch MI’s risk exposure and contingency and recovery plans, using industry standards and best practices as guidance
- Develops ongoing risk assessment strategies and administers annual testing in accordance regulatory requirements and Arch MI policies and procedures
- Assist in the development and delivery of Business Continuity Program training and awareness program and training for business continuity software
- Create training and awareness presentations or materials
3
Responsibilities For Lead Business Continuity Analyst Resume
- Maintains software and services to support planning and communications
- Develop and conduct awareness and training on resilience and preparedness at work and at home
- Assist in conducting Site Risk Assessments, Business Impact Analysis and Business Continuity Plan development
- Monitor external information sources for potential or ongoing company disruptive events. Communicate status and relevant potential business impact analysis
- Maintain composure, level focus, and critical thinking in a time of crisis
- Prepare and deliver a post-test report detailing all successes and issues encountered
- Implement updates to the BC Plans following a recovery exercise
- Support and coordinate program activities with assigned business units in business continuity planning and maintenance efforts
4
Responsibilities For Comcast Innovation & Business Continuity Analyst Resume
- Develop and maintains compliance and risk processes and reporting on areas of responsibility
- Responsible for interfacing with senior management, stakeholders and/or external assessors
- Off-hour on-call support during incidents
- Assist with the development, implementation, and administration of an enterprise incident management program including subsidiaries and international locations
- Established understanding of business and IT recovery strategies and solutions
- Maintain critical resource list , testing reports both for UBS India and Vendors
- Coordinate effort to train both BCP personnel and all employees on the relevant provisions of the Business Continuity Plans
5
Responsibilities For Business Continuity Analyst, Senior Resume
- Coordinate and conduct BIAs with business units
- Review innovative ideas and find the appropriate organization to work within
- Establish trusted relationships with business stakeholders across the company to understand requirements for the Enterprise Resiliency program
- Work closely with the Director of Business Continuity Planning as well as Business Leadership on significant projects that affect Time Inc’s resiliency of critical business processes
- Responsible for supporting the administration of Time Inc.’s global business continuity program, including
- Ensure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, etc.) are current, effective, and address Time Inc’s business requirements
- Responsible for supporting the HDS’s global business continuity program, including
- Ensure that new acquisitions are integrated into Time Inc’s business continuity management program
6
Responsibilities For Business Continuity Analyst Resume
- Manage, develop and oversee the ongoing process for maintaining hardware availability and BJ’s assets at off-site recovery location, and co-location data centers
- Experience in leading resiliency engineering practices or disaster recovery practices
- Create a best-practices DR program to protect VISA’s information assets, ensuring appropriate recovery capabilities are in place
- Develop and maintain a general knowledge of the company’s operations, including how the individual departments interact with one another
- Coordinate and lead bank participation in annual test with core banking service provider
- Schedule, plan and coordinate test exercises to ensure compliance with BJ’s policies and procedures
- Partner with BJ’s infrastructure teams and manage projects as assigned
- Monitor exercises of critical third party service provider’s plans to determine adequacy of exercise preparation and execution
- Develop recovery strategies that meet the needs of the Bank
7
Responsibilities For Senior Business Continuity Analyst Resume
- Develop and update business function, facility and technology availability risk assessments. Document gaps and accepted risks
- Work with business function managers in a consultative manner to maintain department plans that meet recovery objectives
- Develop necessary documentation and review the input of others that contribute to the plan
- Maintain emergency call lists
- In the event of a disaster, engage designated management and responders, and assist in response and recovery
- Assists each functional area with development, maintenance and exercise of business continuity plans
8
Responsibilities For HBO Business Continuity Analyst Resume
- Supports multiple and simultaneous projects
- Coordinates and manages preparation for annual employee awareness events
- Oversees development and contributes written material for the department’s internal website
- Under direct supervision, develops well-written presentations, evaluations, analyses, procedures, notes, and email communications for broad audiences including Senior Management
- Business Expertise: Understands key business drivers; uses this understanding to accomplish own work
- Supports maintenance of offsite contingency procedures, equipment, supplies and facilities
- Ensures all deadlines, quality assurance and objectives for assigned tasks are achieved with a moderate level of guidance and direction
- Functional Knowledge: Requires expanded conceptual knowledge in own discipline and broadens capabilities
9
Responsibilities For Lead Business Continuity Analyst Resume
- Impact: Impacts quality of own work and the work of others on the team; works within guidelines and policies
- Written Communication: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
- Establish trusted relationships with business stakeholders across the company to understand requirements for the BCP program, partnering with the AMER counterpart
- Support the Enterprise Resiliency program to set appropriate success metrics and consistently drive execution to reduce risk
- Ensure coordination with local teams to ensure global coverage for BCP services
- Manage the components of VMware’s BCP for GBO/GCO with global counterparts
- Drives continuous improvement of policies, procedures and technology related to BCP
- Interacts with industry experts and stays abreast of best practices in the BCP field
- Develop, enhance, implement and maintain business continuity processes, procedures, standards, guidelines and tools/templates
10
Responsibilities For Comcast Innovation & Business Continuity Analyst Resume
- Annually and as needed, identify critical functions, processes and locations
- Support business impact analysis efforts to validate that business continuity plans have appropriate response procedures to mitigate exposure to regulatory, financial and reputational impacts
- Maintain the currency of recovery capabilities, equipment and continuity plan documents in accordance with the organization’s strategic direction
- Coordinate business unit schedules to maintain business continuity plans and participate in business continuity exercises
- Perform periodic reviews and tests of established business continuity and crisis management plans and procedures, report findings to management and make recommendations for improvements as needed
- Experience in a Business Continuity and Crisis Management role
- Plans and coordinates business continuity and disaster recovery strategies that comply with applicable regulations and organizational priorities
- Contribute thought leadership to business continuity practices
- Ensure capable coverage 24 X 7 to support the emergency operations center (crisis management team) in the event of a business disruption
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