Business Process Specialist Resume Sample
Suzanne Bednar
6771 Schuppe Ridge,
San Francisco,
CA
+1 (555) 682 9094
Work Experience
Business Process Specialist
08/2015
-
PRESENT
Detroit, MI
- Strong working relationships with internal and external customers
- Analyzes current processes to identify system and business impacts
- Analyzes business needs and system requirements to contribute to solutions
- Helps define requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits
- Partners with functional team members to create viable specifications and acceptance criteria in preparation for the construction of information and communication systems
- Performs research on reported problems to identify root causes and recommend solutions
- Managing and driving the creation of cross-functional business process documentation in specific areas of the Planned Maintenance platform
- Assessing current process documentation and developing additional process maps as necessary to support the development of future Planned Maintenance process maps reflective of the longer term business model direction
- Assisting the Planned Maintenance Process Manager in developing process documentation governance and standardization
Senior Business Process Specialist
05/2009
-
07/2015
Boston, MA
- Identifying best practices, creating new workflows and/or procedures, and managing solution implementation
- Utilizing your technical skills to enhance analytical capabilities and increase efficiency and effectiveness
- Managing time and workload to meet project milestones
- Implementing fixes, auditing and monitoring process changes to ensure adoption occurs, and producing reports on progress
- Coaching field representatives to ensure consistent, high quality project performance
- Daily handling of requests and inquiries from Abbott affiliates (including investigation, testing and feedback to initiator), ensuring shipment and billing
- Periodical country visits to Abbott affiliates assisting in training, process analysis and business process improvements
- Maintain interaction with L2 and L3 SAP support teams
- Material Master maintenance, i.e. setup and validation
Principal Business Process Specialist
04/2007
-
04/2009
Chicago, IL
- Monitor the ERP and MES, guaranteeing data integrity of the ERP/MES database, and take corrective and preventive action based on monitoring activity
- As part of the analysis define the necessary BO/BW reports and SAP transactions
- Prepare and validate product traceability lists
- Knowledge of Energy Efficiency Programs
- Experience with EECP or a similar rebate processing system
- FACTA and Cyber Security Compliance/Adherence
- Identify, define, and document detailed work process and system requirements, use cases, and process definitions
- Analyze and design/re-design business processes
- Establish co-ownership of the requirements and use cases with the Application SMEs to ensure a complete understanding of the requirements and confirming the final solution
Education
George Mason University - Prince William Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent people skills with good communication and relationship building and management skills
- Excellent written and verbal communication skills in writing, reviewing and interpreting technical documents
- Comfortable in facilitating meetings, ability to persuade, strong problem solving and analytical skills
- Strong problem solving, process improvement, and communication skills
- Strong problem solving, process improvement and communication skills
- Strong analytical skills including data collection and synthesis
- Possess strong organizational, analytical and troubleshooting skills and ability to manage multiple assignments simultaneously
How to write Business Process Specialist Resume
Business Process Specialist role is responsible for analytical, microsoft, software, accounting, interpersonal, business, training, customer, leadership, research.
To write great resume for business process specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Process Specialist Resume
The section contact information is important in your business process specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Process Specialist Resume
The section work experience is an essential part of your business process specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business process specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business process specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Process Specialist resume experience can include:
- Participate in system development and build activities such as reviewing design documentation, executing product test and user acceptance testing, conducting training, and assisting with implementation support
- Other leadership efforts based on bandwidth and skills – such as engagement with Learning & Development on SPC professional skills development needs
- Excellent analytical and problem-solving skills with high attention to detail and the ability to think outside the box to find creative solutions to problems
- Strong organizational, detail, problem-solving and follow-up skills
- Excellent writing and communications skills are required to communicate to end users and executives
- Possess good human relation skills to be able to develop a cooperative working relationship with individuals inside and outside the department
Education on a Business Process Specialist Resume
Make sure to make education a priority on your business process specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business process specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Process Specialist Resume
When listing skills on your business process specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business process specialist skills:
- Excellent oral and written communication including presentation skills, experience presenting to all level of managers, users and other stakeholders
- Excellent time management skills to operate in a deadline driven environment
- Utilizile project management skills to effectively develop implementation plans and accurate project timelines to ensure business objectives are met
- Well-developed skills in prioritizing, organization, decision-making, and time management
- Proven implementation, facilitation, coaching and networking skills
- Confident, articulate, and excellent written and oral communication skills
List of Typical Experience For a Business Process Specialist Resume
1
Experience For Senior Business Process Specialist Resume
- Excellent communication skills in phone, individual, and group settings
- Interpersonal and team-effectiveness skills
- Excellent communication skills, both written and verbal, with both internal and external customers
- Proven ability to address and resolve conflicts effectively
- Proven project coordination and project leadership skills
2
Experience For Demand & S&OP Business Process Specialist Resume
- Excellent interpersonal skills to communicate and collaborate with technical and non technical stakeholders
- Strong computer skills, particularly in Microsoft Excel, Word, & PowerPoint
- Excellent communication, leadership, interpersonal and customer skills required
- Outstanding PC application skills (Excel, PowerPoint, Share Point)
- Experience in applications using digital manufacturing and machine learning or 2+ years of experience in application using Block Chain
- Prior experience in developing SSRS reports, SSAS cubes using Agile methodology
- Strong knowledge base in the ECC SAP System, with a good background in the areas of Purchasing, Accounts Payable, Finance, Reporting and Tax
- Highly developed planning/organization skills, with attention to detail
- Strong team player with demonstrated ability to work with others in a team environment
3
Experience For Business Process Specialist & Executive Assistant Resume
- Great attitude with exceptional customer service skills
- Prior experience as a Black Belt or with Six Sigma
- Communicate effectively with varied audience
- Prior experience with: DoD Lifecycle management, DoDI 5000.75, DoDD 5000.01, and DoDI 5000.02
- Previous work experience that demonstrates political savvy and the ability to work with executives, elected officials, etc
- Previous experience (paid or unpaid) that demonstrates ability to work well with difficult customers, both internal and external
- Previous experience (paid or unpaid) that demonstrates the ability to research/gather data from a variety of sources
- Demonstrated effectiveness in all of the one K-C behaviors
- Quality written & oral communication skills are required to network with a diverse user community
4
Experience For Teamcenter Senior Business Process Specialist Resume
- Organizational research skills
- Conceptual skills – ability to identify interdependencies between processes & systems
- Experience in business analysis collecting, analyzing, and presenting data and recommendations to management
- Possess a good understanding of business and/or operational processes, process modelling techniques and systems design
- Experience in various office functions including processing invoices
5
Experience For Principal Business Process Specialist Resume
- Ideally 2+ years’ of experience in various office functions including processing invoices
- Ideally 2+ years’ experience in various office functions including processing invoices
- Excellent working knowledge of reporting and BI environments e.g. SAP, SAS
- Experience with developing or managing relationships with suppliers is an asset
- Experience in modeling complex business processes and requirements and integrating with data and system architectural models and requirements
- Experience preparing technical analysis, executive summaries, and interpretations of complex documents
- Strong data reporting ability
- Proven negotiation and influencing ability across different levels of the organization
6
Experience For Field Business Process Specialist Resume
- Strong customer service focus with the flexibility to adjust to rapidly changing requirements and schedules
- Demonstrated success in applying continuous improvement/lean/Six Sigma tools
- Experience in manufacturing operations and business improvement
- Experience supporting web based applications
- Work with the VDC Global Business and Process Manager, VDC Director and Sales on service offering utilization and validation
7
Experience For Assoc Business Process Specialist Resume
- Strong knowledge of Intercompany process with AGIS and IC Pricing knowledge. Also linkages with other functions like, GL, Tax and BI applications
- Experience with reporting tools(SQL, QlikVew, Crystal, etc.) and Basic data base concepts
- Experience with performance measure analysis and strategic planning
- Intermediate experience with Microsoft Office applications including Word, Excel, Access, and Outlook
- Experience with Excel, SQL Server Reporting Services, and Tableau
- Experience with importing data for use in graphs and other visualizations
- Demonstrated analytical ability with a focus on detail, accuracy and problem solving
8
Experience For Business Process Specialist Senior Resume
- Experience required in related field (i.e. Marketing, Sales, Sales Operations, etc.)
- Excellent organizational, communication, and being able to multitask
- Previous work experience serving in a liaison role/capacity
- Experience with databases, including Microsoft SharePoint
- Experience in computer science or programming
- Strong working knowledge of SAP R3 4.0 or higher and SAP R3 Intermediate Documents (IDOC) structures
- Foster and maintain strong working relationships with business partners and various global IT departmental team members
9
Experience For Senior Field Business Process Specialist Resume
- Experience in case study on business scenarios that can use latest technology improvements along with business value improvement and ROI they bring
- Experience in preparing process designs and business specification for IT development
- Previous exposure to technology implementation projects and solid understanding of waterfall and agile software development methodologies
- Heavy Equipment/Mining/Construction Industry experience
- Experience working at a real estate investment management firm
10
Experience For Mortgage Business Process Specialist Resume
- Experience scoping level of effort on specific initiatives.
- ) Validate business requirements, solution design, and configuration for multiple process workstreams
- Project Management experience in Telecom or smart phone industry
- Strong familiarity with Google docs, sheets etc
- Organizational skill tact and diplomacy
List of Typical Skills For a Business Process Specialist Resume
1
Skills For Senior Business Process Specialist Resume
- Excellent communication skills both oral and written for all levels
- Strong communication skills – written, oral, interpersonal, both in English and in French
- Has good analytical skills to troubleshoots problems
- Operate effectively in cross-functional team
- Excellent documentation and communication skills with the ability to be able to understand end-to-end business processes
- Teaching or training skills
- Demonstrated experience supporting benchmarking activities and identifying and corroborating best practices within an IT organization
- Candidates with experience of working for the major consulting firms are strongly encouraged to apply
2
Skills For Demand & S&OP Business Process Specialist Resume
- Customer Experience orientation – demonstrated proficiency in a sales/customer-facing role
- Experience with launching a phone at telco or OEM with go to market experience
- Interpersonal skills including an ability to build rapport, negotiate with others, and resolve conflicts
- Prior experience with manufacturing process control, data collection, SPC programs and web-based dashboard tools is highly desirable
- Solid experience within Quality Management, Continuous Improvement and Business Process Modelling
3
Skills For Business Process Specialist & Executive Assistant Resume
- Possess skills of analytical, project management, communication, influencing and able to use Microsoft Office (e.g. Excel, Word, Visio, Power Point)
- Continuous improvement experience. Creating workshops and venues experience with business processes and strategy
- Intermediate Microsoft Office, including Excel and Word skills
- Advanced SAP skills; desirable to have a certificate
- Effectively interpret and understand client’s requirements
- Good experience in the AR and AP module of Oracle (preferable)
- Good experience in the AR module of Oracle (preferable)
4
Skills For Teamcenter Senior Business Process Specialist Resume
- Have, or demonstrate the ability obtain prior to hire date, a Class C Texas Driver License
- Computer skills (e.g., xls, ppt)
- Good experience in the cost accounting module of Oracle (preferable)
- Strong process-minded individual with experience in process improvement projects both with and without technology enablement
- Liaise effectively with functional analysts to build solutions to optimise business processes and resolve any problems arising
5
Skills For Principal Business Process Specialist Resume
- Experience developing/writing Standard Operating Procedures, Training and/or User Manuals
- Skilled at evaluating options and generating solutions using fact-based problem solving
- Experience collecting, analyzing, and synthesizing data into graphs, tables, and database repositories
- Visio Experience - understanding and creating business process flows, ranging from Level 1 - Level 4
- Experienced in development of Sales Enablement project/program planning elements, to include scheduling, resourcing, communication, and implementation of plans
6
Skills For Field Business Process Specialist Resume
- Good understanding of banking process (sales and operations area) and banking products
- Experience using Object Management Group’s Business Process Modeling Notation (BPMN)
- Experience in developing customs solutions for data merging and analysis
- Excellent command of English speaking and writing
- Demonstrated analytical problem solving, abstract thinking, and the ability to understand complex processes is required
- Experience utilizing process improvement techniques and supporting software
7
Skills For Assoc Business Process Specialist Resume
- Experience documenting and reporting on project progress
- Experience coordinating training and professional development program activities
- Experience in evaluating problems and identifying unique approaches to better manage a project
- Experience with Object Management Group’s Decision Modeling Notation (DMN)
- Experience in implementing executable processes in BPM tools such as IBM BPM Designer, Appian, Pegasystems
- Experience helping on legal projects
- Business Analyst experience, particularly in the areas of process design, systems analysis, and strategic planning
8
Skills For Business Process Specialist Senior Resume
- Problem-solving: demonstrated ability to ask questions and perform research to assess a problem
- Experience leading business processes and procedures across many departments
- Demonstrated proficiency working with Microsoft Office software
- Experience with importing data for use in report software, spreadsheets, graphs, and flowcharts
- Experience with Microsoft Office Suite including Excel, PowerPoint, and Visio
9
Skills For Senior Field Business Process Specialist Resume
- Strong capability in Microsoft Office products, including Excel and PowerPoint
- Experience supporting senior leadership positions
- Experience supporting multiple work groups simultaneously
- Advanced skill level with Microsoft products including Word, Excel, PowerPoint and Project
- Experience and application of adult learning principles is required
10
Skills For Mortgage Business Process Specialist Resume
- Demonstrated proficiency in analytical, statistical, reporting, and business intelligence tools
- Skill in operation of office accounting machines and equipment
- High level experience using Microsoft Excel
- Sufficient technical and quality experience (5+ years) in a manufacturing operation, preferably within healthcare or related industries
- Experience in developing business processes or process improvement related activities
- Solid working knowledge of Microsoft products (Outlook, Word, Excel, Visio, PowerPoint)
- Sufficient technical and quality experience (2-5 years) in a manufacturing operation, preferably within healthcare or related industries
- Continuous improvement experience. Creating workshops and venues
- Experience in business analysis including business requirements elicitation
List of Typical Responsibilities For a Business Process Specialist Resume
1
Responsibilities For Senior Business Process Specialist Resume
- Excellent project management and time management skills with the ability to successful manage multiple deliverables at a time
- Excellent Presentation skills with the ability to deliver clear and concise presentations to a senior executive management
- Advanced SAP skills w/ focus on FI/ CO; desirable certificated
- More than 5 years’ working experience in order processing dept by SAP, service & detail orientated
- Proven analytical and research capability within Service environment
2
Responsibilities For Demand & S&OP Business Process Specialist Resume
- Self-initiator with strong ambition
- Experience in cost management or capital projects
- Previous eCommerce or eChannel related experience
- Relevant DoD program management experience
- Demonstrated knowledge and use of research methods, tools and sources of applicable information and data both internally and externally
- Experience with SharePoint or similar organization collaboration software
- Major study, coursework, background or concentration in Data Visualization, Digital Communications, and User Experience
3
Responsibilities For Business Process Specialist & Executive Assistant Resume
- Experience with Socrata and Tableau
- Experience with Customer Relationship Management tools such as Salesforce
- Demonstrated ability to self‐manage time and resources to get results
- Experience in SAP (SD,MM and FI modules)
- Professional work experience
4
Responsibilities For Teamcenter Senior Business Process Specialist Resume
- Experience as a business SME or Superuser is desirable
- Network and be a strong team player
- Identify continuous improvement opportunities to increase the efficiency and effectiveness of the business process
- Experience in IT tool implementation
- Experience in process and/or IT development area
5
Responsibilities For Principal Business Process Specialist Resume
- Demonstrated ability to master business processes and IT systems and to manage its change processes successfully
- Experience with business processes and strategy
- Seek customer feedback (internal & external) to elevate further our customer experience
- Good communication across levels and functions
- Logical, self-motivated, energetic, results oriented, skillful for handle multi-tasks, quick learner and can work under high pressure
- Experience of project management desirable
- General insurance knowledge or experience is an advantage
6
Responsibilities For Field Business Process Specialist Resume
- Demonstrated knowledge of the concepts and techniques in the IIBA’s Business Analysis Body of Knowledge (BABOK) Guide
- IT, Business Analyst, or other related experience
- Six Sigma experience/certification; PMP
- Working with business, product, marketing and operations functions to coordinate key deliverables between these teams
- Working knowledge of Software user testing life cycle
- Understanding of Quality processes used for managing projects and programs
- Willing undertake change management training
- Reporting, Communication and Allocation during Pre-Orders and Launch allocations
7
Responsibilities For Assoc Business Process Specialist Resume
- Working knowledge of reporting analytics software: Business Objects, BW
- Working knowledge of reporting analytics software: Business Objects
- Working knowledge of Corporate Treasury or Finance
- Working knowledge of Internal Audit, SOX, or Financial Controls and Governance
- Being action oriented, proactive and goal focused
- Working knowledge of Excel, Visio, Powerpoint, MS Project
8
Responsibilities For Business Process Specialist Senior Resume
- Understanding of the principles of Lean and Six Sigma
- Understanding of company businesses and DSS capabilities
- Understanding of supply chain management main processes, value drivers and risk
- Serving as the first contact to the Customer Care Center people and to the related functions (SC&Logistics, Finance, and others) as adviser and issue solver
- Introducing new common processes for the backbone functions in the Nordics
9
Responsibilities For Senior Field Business Process Specialist Resume
- Researching, maintain required documents, troubleshooting, debugging programs and adheres to CMS Quality Process
- Assisting VP with management of HR and financial data
- Documenting business requirements, functional specifications, and timelines for business analysis deliverables
- Developing test strategies, plans, and cases to ensure a quality product is delivered that meets business requirements
- Working hours 2pm – 11pm (Mon – Fri)
- Working hours is 8.30am – 5.30pm (Mon – Fri)
- Observing Singapore Public Holidays
- Creating/designing/editing SharePoint sites
10
Responsibilities For Mortgage Business Process Specialist Resume
- Working knowledge of City of Austin financial or accounting systems
- Working knowledge of Sales & Logistics
- Editing documentation produced by the Documentation Specialist
- Lodge planning, including taking and placing reservations, and the associated lodge accounting and ledgers
- Be responsible for product planning, budgeting, marketing and funding negotiations
- Participates in defining, developing, documenting, and measuring processes and/or tools to ensure the highest level of efficiency and quality is achieved
- Ensure consistent service is provided to users by keeping all team members up-to-date on ongoing activities and establishing training within the department
Related to Business Process Specialist Resume Samples
Business Process Management Resume Sample
Work Experience
• Develop presentations that layout key decisions, options, and impacts for consideration by the Orion program sponsors and steering committee members
• Set up and design the DOCM collaboration platform(s)
• Perform migration/consolidation/optimization of the DOCM collaboration...
Professional Skills
• Strong communication skills including a hi...
• Strong communication skills; ability to wo...
• Strong professional written, verbal, analy...
Process Specialist Resume Sample
Work Experience
• Managers and other business units to partner in the delivery of key accountabilities
• Product Operations leadership team to ensure delivery of key accountabilities of role
• Technology functions (CTD, EI)
• Central Services functions (e.g., Business St...
Professional Skills
• Relevant fabrication experience, manufactu...
• Strong customer service skills and good ex...
• Excellent data reporting and analytical sk...
Senior Business Process Resume Sample
Work Experience
• Project Management : Analyze, solution design and execute design, development and deployment of ERP and BI solutions including related business processes
• Provide ERP and process expertise and consultancy to Operations to achieve next level process optimization
• Ensure effe...
Professional Skills
• Strong problem solving/troubleshooting and...
• Processes excellent communication, motivat...
• Strong flexibility to adapt to change and ...
Business & Operations Director Resume Sample
Work Experience
• Build and sustain collaborative and productive relationships with other functional areas such as front office businesses, IT, HR, COE, LCD, etc.
• Implements appropriate systems and internal controls to adequately safeguard the YMCA’s financial resources and to provide a solid basis for accurately ...
Professional Skills
• Strong analytical, communication and probl...
• Excellent communication skills, experience...
• Strong written and oral communication and ...
Technology Process Resume Sample
Work Experience
• General knowledge of the large corporation IT landscapes, preferable Philips and in depth specialist knowledge on the applications or application components of your domain
• Knowledge of ITIL processes or a proven track record in IT Service Operations
• Knowledge of what it t...
Professional Skills
• Good written and oral communication skills...
• Proven leadership skills, ability to build...
• Strong experience of operating, communicat...
Process & Controls Resume Sample
Work Experience
• Continuously assist in the identification of process improvements
• Work closely with stake holders and technical subject matter experts to ensure process improvements account for all points in the end-to-end process
• Identify and build consensus on requirements while managi...
Professional Skills
• Strong technical skills and in-depth exper...
• Proven experience in leading a technical a...
• Very good organizational skills and struct...