Business Resiliency Resume Sample
Rylan Schamberger
9898 Swaniawski Highway,
Detroit,
MI
+1 (555) 940 2908
Work Experience
Business Resiliency Manager
12/2015
-
PRESENT
Philadelphia, PA
- Provide leadership and governance for global LOB
- Engage the business & technology executives to develop high availability & resiliency strategies for our mission critical applications & services
- Oversee the budget
- Review and audits the activities of business resiliency professionals
- Communicates resiliency risk and mitigation plans to Senior Management
- Provide guidance and support to ensure adherence to global Technology Risk Management planning and testing standards for all assigned applications
- Ensure continued education of internal customers on policies, standards and best practices to eliminate risk in the resilineyc of their applications and infrastructure
Business Resiliency
11/2009
-
09/2015
Phoenix, AZ
- Manage technology resiliency component of assigned projects
- Lead crisis and incident management of resiliency events, including command center coverage, hosting status calls and preparing business communications
- Monitor emerging and active incidents to determine actual and potential business impacts, including impacts to branch, operational and corporate sites and personnel globally
- Collect, summarize and communicate impacts and risks to business management and impacted lines of business
- Execute mass notification to impacted employees globally through the Global Enterprise Notification Tool (GENT)
- Enter, track and update incident data into collaborative tools
- Collect and prepare metrics for distribution to management
- Manage mid-size to large projects, often originating from resiliency events or after action reports
- Conduct moderate to complex analysis of resiliency-related data and plans and after action reviews of crisis events
Business Resiliency Management Region Head
04/2003
-
10/2009
Boston, MA
- Provide continuity of client and customer services while protecting the firm’s employees and assets
- Engage senior management on key aspects of the program, including determining the resiliency risk appetite, strategy, leadership and program oversight
- Proactively manage resiliency risks to incorporate appropriate mitigations and controls
- Develop and maintain resiliency plans based on impact analysis and criticality; and
- Help employees understand their role in recovery scenarios and undertake validation tests and exercises across critical functions and locations
- Assist the annual refresh and maintenance of GBR policy, standards and guidelines. Maintain additional documents as needed to address emerging themes noted from OpCo/Audit/Regulators/Industry (e.g., recovery strategy/seating, resiliency plan quality assurance, infectious disease planning, cyber, etc.)
- Support and provide input to resiliency training efforts (e.g., staff awareness, RC training) to enable alignment to standards
- Manage a local team of Crisis Managers and Crisis Analysts on the Crisis Management Team
Education
University of Phoenix - Northwest Indiana Campus
1998 - 2003
Bachelor's Degree in Business
Professional Skills
- Excellent oral and written communications skills, organizational and time management skills and problem-solving skills
- Strong communication and presentation skills with proven experience in working closely with executive management
- Strong interpersonal and influencing skills, able to work across global teams and time zones
- Strong communication and presentation skills with the desire to present to executive management
- Good computer and typing skills with the use of Microsoft Applications
- Good writing skills and verbal communication
- Prior experience managing department or group of geographically dispersed professionals that includes Senior Managers, Managers and Analysts
How to write Business Resiliency Resume
Business Resiliency role is responsible for presentation, communications, standards, training, security, reporting, research, insurance, events, government.
To write great resume for business resiliency job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Resiliency Resume
The section contact information is important in your business resiliency resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Resiliency Resume
The section work experience is an essential part of your business resiliency resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business resiliency responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business resiliency position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Resiliency resume experience can include:
- Running a robust resiliency agenda in line with the firm’s Resiliency Policy and Standards
- Play a significant role in developing the future roadmap of business resiliency planning and testing
- Responsible supporting the development and execution of the project plan for the Resiliency Enhancement Program, including
- Work under demanding deadlines within a fast paced environment (e.g., during actual incidents)
- Represent and report CCB impacts on Global Security-hosted calls including Site Incident Management Team (SIMT) and Regional Crisis Management Team (RCMT)
- Collect and prepare metrics and reporting for distribution to management
Education on a Business Resiliency Resume
Make sure to make education a priority on your business resiliency resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business resiliency experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Resiliency Resume
When listing skills on your business resiliency resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business resiliency skills:
- Proven ability to work efficiently, effectively, and proactively in a fast-paced deadline-oriented environment
- Demonstrated experience or aptitude in business resiliency planning, crisis management, project management, risk management and quality control
- Demonstrated experience or aptitude in project management, risk management, quality control, business resiliency planning and crisis management
- Professional written and verbal communications skills and the ability to summarize and simplify data into presentation and written formats
- Experience managing a business continuity management program that expands across multiple countries
- Influence Senior Leaders to establish the priority for mitigating identified resiliency risks
List of Typical Experience For a Business Resiliency Resume
1
Experience For Business Resiliency Manager Resume
- Partner with peer Crisis Management Command Center Leads, Crisis Management leadership and Business Resiliency leadership
- Analyze emerging and active incidents to determine actual and potential business impacts, including impacts to branch, operational and corporate sites and personnel globally
- Ensure timely execution of mass notification to impacted employees globally through the Global Enterprise Notification Tool (GENT)
- Manage after action reviews of crisis events and critical follow-up and improvement tasks
- Control quality and ensures records in the firm-wide resiliency tool (RDMS - Resiliency Data Management System) are accurate, complete and up to date
2
Experience For Business Resiliency Management Region Head Resume
- Work with the Business Stakeholders at all levels to develop BRPs that are of high quality
- Demonstrate analytical skills in assessing any resiliency risks based on the BRPs and that any risks identified are socialized, documented and mitigated accordingly
- Demonstrate risk management skills to ensure BRPs meet the corporate standards
- Manage a team of business resiliency professionals in guiding the business develop strong resiliency plans, test effectiveness of the plans and assist with business process recovery
- Actively engage with CCB leaders in order to strengthen business continuity practice
- Collaborate and influence peer groups to provide strategic direction and support to manage resiliency risk for specific business functions
3
Experience For Senior Business Resiliency Manager Resume
- Lead efforts to develop best practices, incorporate efficiency principles, identify and propose tactical and strategic opportunities to improve the stakeholder experience
- Demonstrate risk management skills to ensure BRPs meet corporate standards
- Influence appropriate prioritization of resiliency activities
- Responsible for one or more CCB Line of Businesses or Operations group, setting a high standard to project manage the annual renewal of CCB resiliency documents - BIA (Business Impact Analysis) and BRP (Business Resiliency Plans)
- Leads department centric projects with strategic focus, continuous successful execution of deliverables with superior project management skills
- Develops relationships in cross-lines of business to generate opportunities for synergies and best practice sharing
- Interact with Senior Business Resiliency Manager in creation and presentation of special initiatives and uplift for supported LOBs
- Be an extension of the partner business line in order to influence Senior Leaders from line to create robust and thorough BIA/Plans
List of Typical Skills For a Business Resiliency Resume
1
Skills For Business Resiliency Manager Resume
- Management experience
- Demonstrated ability to excel in a dynamic environment and simultaneously manage multiple, complex projects
- Demonstrated ability to define and execute strategic and tactical plans within a region
- Proven ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership
- Aptitude for learning software applications
- Basic understanding of emergency management/disaster preparedness concepts
2
Skills For Business Resiliency Management Region Head Resume
- Business continuity/resiliency planning expert
- LOB Resiliency Managers covering the plan (Execution)
- GBR Governance and Steering Committee (Governance )
- A high level of desire to succeed, while working under pressure and with time-sensitive matters
- Proficiency in Microsoft Office Tools including Outlook, Word, Excel, PowerPoint and Visio
- Serve as escalation point and be responsible for ensuring all personnel at the locations have appropriate resiliency coverage
- Plan and report on the project, including participation in various governance forums
- Develop executive level presentations and metrics/dashboards for senior management reporting / updates
- Implement reporting processes, tools and data sets
3
Skills For Senior Business Resiliency Manager Resume
- Business continuity/resiliency planning
- LOB Resiliency Managers covering the plan / location (Execution)
- Drive the testing program in the locations
- Perform targeted process reengineering
- Coordinate process reengineering and facilitate implementation
4
Skills For Oversight & Control Firmwide Risk Management Regional Business Resiliency Manager Resume
- Perform research across multiple systems
- Knowledge of cooperative principles and the desire to expand in this area
- Location Management / SIMT Members (Execution)
- In a business resiliency or risk management roles
- Knowledge of business resiliency management program processes, risks, tools, and governance
- Member of the BCI/DRII or equivalent professional association
- Certification by a recognized Business Resiliency organization is required
5
Skills For Business Resiliency Global Resiliency Crisis Management France & Western Europe Location Lead VP Based Paris Resume
- Enior security, IT or resiliency management experience. Previous global experience strongly desired. Led business resiliency, disaster recovery, security or crisis management strategies for a global organization
- Professional business/operations experience in financial services
- Over three years of bank operations experience
- Communicate accurately and succinctly across management levels (written and oral)
- The ability to work collaboratively and independently
6
Skills For Senior Director, Business Resiliency Resume
- The ability to coordinate and multi-task across multiple concurrent items
- Familiarity with Microsoft SharePoint and Microsoft Project
- Responsible for implementation of the Resiliency policies & standards in the locations
- Align resiliency program to key initiatives in Lines of Business and Corporate Functions in the locations
- Provide clear cross-Lines of Business view of resiliency at the location management level
- Ensure consistent resiliency management engagement model at the location level
- Implement project standards for governance and stakeholder communications
- Perform analyses on key issues and risks within the project
7
Skills For Business Resiliency Lead Resume
- LOB Business Resiliency Leads (Design)
- GBR Coverage officers (Execution)
- Key Objectives / Responsibilities
- Build an intimate knowledge of the business resiliency organization, programs, processes, and needs/challenges in the locations
- Lead resiliency regulatory reviews in the locations and be the point of contact for resiliency to all regulators
- Partner with key stakeholders in the locations on all resiliency related items and address (or escalate when appropriate) location specific requirements
8
Skills For Americas Business Resiliency Lead Resume
- Independently challenge the LOBs and locations; Evaluate existing strategies, identifying existing process and procedural gaps, recommending areas for improvement while mitigating risk
- Ensure appropriate regulatory engagement which includes reporting, metrics, proposed changes to resiliency policy
- Maintain a schedule of regulatory requirements globally and ensure appropriate firm-wide compliance
- Work with GRCM management and subject matter experts to develop and perform analyses across the resiliency elements (People, Processes, Facilities, Technologies, and Third Parties), based on coverage, consistency, and capability
- Partner with stakeholders to develop and implementation of solutions to address gaps
- Develop holistic communication strategy related to the project and proposed changes/implementations
9
Skills For CIB Americas Regional Business Resiliency Lead Resume
- Build an intimate knowledge of resiliency practices across the regions and lines of business
- Independently challenge existing resiliency strategies, identifying existing process and procedural gaps, recommending areas for improvement while mitigating risk
- Perform concentration risk studies for Senior Management’s review and work with business process managers to mitigate risks for those processes with concentration risk greater than 50%
- Demonstrate passion, desire and initiative to lead change, make tactical and strategic improvements to Mortgage Banking Resiliency’s program
- Partner with other GRCM Regional Resiliency Leads and GRCM Functional Leads to ensure consistency and ongoing enhancement of the firm’s resiliency program
- Facilitate Regional Resiliency Relationship Management with key regional stakeholders in the region (e.g., CAO, COO, GRE, GTI, Compliance, Audit, etc.)
- Partner with business and corporate function stakeholders to ensure strong participation in resiliency programs, including compliance to policy/standards, critical site tests, firm-wide programs, etc
10
Skills For VP Business Resiliency, Singapore Resume
- Become a subject matter expert with the firm’s corporate resiliency tool RDMS and provide support to CCB Technology on questions pertaining to the use of the tool
- Provides 24x7 “Follow the Sun” coverage of JPMC sites across the globe and monitoring of significant operational incidents to support the Firms crisis command centers and Senior leadership
- Establishing and maintaining close engagement with LoB Resiliency Teams to promote the effectiveness of FW Risk BIA’s, Business Resiliency Strategies, and Plans
- Experienced in stakeholder engagement at a senior executive level
- Responsible for one or more CCB Line of Businesses or Operations groups to project manage the annual renewal of CCB resiliency documents - BIA (Business Impact Analysis) and BRP (Business Resiliency Plans)
- Coordinate the business process’ participation and completion of annual resiliency testing as required by the corporate standards
- Work with the Business Stakeholders at all levels to develop BRPs that are of high quality and dedicated to minimizing the business risk profile
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