Business Solutions Analyst Resume Sample
George West
106 Ima Vista,
Dallas,
TX
+1 (555) 159 1513
Work Experience
Senior Business Solutions Analyst
05/2015
-
PRESENT
Los Angeles, CA
- Project Leadership – Proven ability to work with and through project managers and IT teams to manage issues, risk, and scope to deliver solutions on time and within budget
- Collaboration – Proven ability to be an interface between business users and IT teams to facilitate large and small scale changes and complex problem solving
- Documentation – Strong skills to produce necessary project documentation including business/data requirements, data flows, use cases, process diagrams, and functional designs
- Communication – Ability to perform stakeholder analysis and to communicate effectively with the business and technical teams at all levels. Demonstrates understanding of customers' business processes, technologies, culture and challenges
- Change Agent – Manage requirements volatility, integrity and continuity via change management and reprioritization
- Customer Support – Provide Level 3 end user support as called upon by the production support team
- Understands and translates the Sales business strategy, business goals, and business processes into a solution
- Maintains and continuously improves Sales processes enabled by integrated Salesforce.com and related Sales and Marketing cloud and on premise enterprise applications
- Directs configuration within Salesforce.com and other Sales & Marketing applications
Business Solutions Analyst
11/2009
-
02/2015
San Francisco, CA
- Prepares specifications for system enhancements and customization, provides training and leadership to super-users, performs system admin role, maintains data standard models, and manages user security
- Serves as a Sales technology thought leader for assigned business functions and advises business partners accordingly
- Interface with business users and technical staff to translate business user requirements into technical documentation such as use cases, process diagrams, functional design documents, and other system documentation required by project lifecycle methodologies
- Analyze business requirements, explore and evaluate various options, configure the application to meet requirements, and coordinate testing with QA and User Acceptance testers
- Interface on a day to day basis with other solution analysts, business users, engineers and IT managers to support business operations
- Be a major player in business process improvement and a catalyst for building mature processes
- Develop business specifications for application development or enhancements and be the key interface between users and engineers
AMO Business Solutions Analyst
04/2005
-
05/2009
Phoenix, AZ
- Provide Level 3 end user support as called upon by the Production Support Team
- Build productive relationships with your peers within GIT and in the respective business areas
- Hours / Day
- Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
- Sitting for long periods of time while using office equipment such as computers, phones and etc
- Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment
- Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment
Education
American Sentinel University
2000 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Experience as a Business Solutions Analyst with strong BI skills
- Strong ability to multi-task, to prioritize, to handle competing and/or shifting priorities and to meet deadlines
- Excellent planning, organizational, and time management skills as well as flexibility in working hours
- Encompass project management skills including time management, organization and prioritization
- Strong computer skills including Word, Excel, Visio; SQL; and/or Cognos ReportNet
- Solid knowledge, experience and skills in
- Strong communication/stakeholder involvement skills with employees and BUs at all levels
How to write Business Solutions Analyst Resume
Business Solutions Analyst role is responsible for business, presentation, technical, analytical, computer, software, translation, research, security, training.
To write great resume for business solutions analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Solutions Analyst Resume
The section contact information is important in your business solutions analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Solutions Analyst Resume
The section work experience is an essential part of your business solutions analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business solutions analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business solutions analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Solutions Analyst resume experience can include:
- Solid interpersonal skills, positive contributor to team chemistry and relationship with business partners
- Excellent communication skills with all levels of an organization, whether IT or Business
- Scripting skills, preferably SQL and XML
- Demonstrated experience developing strategic plans, using a collaborative approach across stakeholder organizations
- Direct experience building complex enterprise intranet websites, applications and solutions. 10+ years of experience in IT
- Communicates effectively both in written and verbal form, the requirements between the system, the animal monitoring needs and the desired results of clients
Education on a Business Solutions Analyst Resume
Make sure to make education a priority on your business solutions analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business solutions analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Solutions Analyst Resume
When listing skills on your business solutions analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business solutions analyst skills:
- Demonstrates strong presentation skills and has a high comfort level presenting information to customers
- Strong computer skills: proficient in Microsoft Office Suite, donor databases, datamining and computerized accounting systems
- Strong presentation and communication skills, particularly in helping the business understand complex technical processes and systems
- Strong communication skills with end users and other technical professionals
- Has good time management & planning skills
- Creative thinker with strong problem solving skills that can work independently to resolve issues
List of Typical Experience For a Business Solutions Analyst Resume
1
Experience For Senior Business Solutions Analyst Resume
- Time management, communications, decision making, presentation, human relations, and organizational skills
- Project Management Experience, or 5+ years related business experience with a 4 year
- Testing experience and configuration knowledge for HR processes/area
- Overseeing promotion of configuration/ development changes through environment in order to meet Armstrong’s business objectives
- Understanding of database concepts such as schemas, tables, and views as well as experience in developing SQL queries
2
Experience For IT Business Solutions Analyst Resume
- Experience working in top IT services firms’ serving global clients
- Experience working in JIRA, or similar task/bug tracking systems
- Serve as a liaison between stakeholders and users, building strong relationships and becoming a trusted partner and subject matter expert
- Strong interest in learning about Eastman business processes and software applications that enable those processes
- Experienced in preparing functional requirements from business requirements inputs
3
Experience For AMO Business Solutions Analyst Resume
- Working experience in similar position
- Demonstrates self-motivation by taking initiative to learn more and take on more challenges
- Experience of building cross-functional relationships to gain commitment and influence stakeholders
- Experience in business analysis, requirements definition, building systems solutions and deployment of business requirements to information systems
- JD Edwards ERP experience
- Experience with international implementations
4
Experience For AML Business Solutions Analyst Resume
- Expert knowledge of four or more modules of JDE ERP with good knowledge of other modules
- Relevant BSA experience
- Experience with technical drawings
- Managing projects, developing project plans, monitoring deliverables and ensuring timely completion of projects
- Understanding of the business and of sales/marketing practices
- Working knowledge of IIBA principles and practices
- Understanding of IT technologies
5
Experience For IT Senior Business Solutions Analyst Resume
- Understanding of SHW technical and procurement business developmental process, formulas, technologies and strategies
- Understanding and interest in Global Trade Compliance regulations and activity
- Contributing expertise to business concepts together with design/architecture/project management peers
- Provides research, analysis and problem resolution including creating and monitoring of service requests with support vendors and Corporate IT Shared Services
- Business process modelling – UML (Universal Modelling Language) or BPMN (Business Process Modelling Notation)
- Competent in integration planning, dependency management and business process mapping and process modeling
- Manage expectations and results throughout implantation of projects, including assessing and communicating business and technical risks
- An analytics subject matter expert regarding enterprise sales, contracting, customer on-boarding, and product usage
6
Experience For Business Solutions Analyst Manager Resume
- Creates and maintains end user training documentation, and provide training for end-users as needed
- Responsible for defining and executing the work plan, and works with stakeholders to define a long-term roadmap
- Support end users in problem solving and SAP system solutions’ testing
- Train end users via onsite training classes, online web training, phone, and face-to-face
- In-depth understanding of the needs of both internal CSRs and external customers, specifically glaziers, during the configure-price-quote and order process
- Be proactive in ensuring that Delivery and Test Teams understand the requirements by initiating clarification sessions where needed
7
Experience For Business Solutions Analyst, E-commerce Resume
- Basic robot monitoring and auditing
- Guide and oversee acceptance and functional testing; coordinate UAT testing with QA and business
- Manage own self-development and learning, as well as mentoring others within the team
- Has a developing understanding of how business processes and workflows enable fulfillment of the business area’s business strategy
- Confidence in communication- work directly with the client. Asking leading questions, professional manners, team player, diplomatic, and can push back
- Knowledge of Credit, Funding and Pricing system configuration
- Work collaboratively within a team / group setting, including the ability to work virtually with stakeholders from around the world
8
Experience For JDE Business Solutions Analyst Resume
- Applies broad understanding of technical and business innovations & trends to solving customer business problems
- Interact regularly with Adobe’s business teams communicating the project portfolio, technology roadmap, and planning on future business objectives
- Work with enterprise architecture, program management, and engineering teams to ensure alignment and coordination with key partnering functions
- 3) Ensure compliance with state and federal laws regarding purchasing and contracts
- Proactively share new learning’s with others in order to improve organizational efficiencies
- Assist in cross training others to ensure coverage and shared departmental knowledge
- Travel (e.g., stores and training centers)
- Interacts regularly and directly with the Business and has close user working relationship to ensure industry and best practices are employed
9
Experience For BIO Business Solutions Analyst Resume
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Documents and communicates changes throughout the user organization, supporting change management and compliance
- Respective business function (Finance, HR, Brand Marketing, Wholesale/Retail
- Ensures coverage, execution and remediation of test activities to include unit, integration and performance testing
- Oversees the deployment of production systems and provision of post-production support and the development of training documentation
- Global IT, Cluster/Market and global (HQ) colleagues, including infrastructure
- Work occasional weekends or off hours during critical implementation phases
10
Experience For Clarity Ppm-business Solutions Analyst Resume
- Independent and strategic decision making
- Develop an efficient way to support systems with the least impact to the consumer and systems are back up working as quickly as possible
- Basic knowledge and understanding of business, technological and competitive trends
- Analyze and create business, functional and technical requirements utilizing an Agile methodology
- Engage with internal stakeholders to determine a strategy and vision for software applications, including business needs and requirements
- Understand and document business processes surrounding the business area software and its uses within business area and other corporate departments
- Creatively develop and demo solutions using accepted tools and methods ( e.g. SharePoint, QlikView, SQL Server, FileMaker, BO etc )
List of Typical Skills For a Business Solutions Analyst Resume
1
Skills For Senior Business Solutions Analyst Resume
- Basic knowledge of .NET technologies (primarily using C#, JavaScript, AJAX and JQuery), as demonstrated by past education/experience
- Web-based programming or configuration skills
- Prior experience working with web based e-commerce solutions as well as configure-price-quote software solutions
- Manage multiple deliverables and concurrent projects effectively
- Prior experience with Atlassian suite of tools such as JIRA and Confluence
- Analytical thinking with experience for identifying, scrutinizing, improving, and streamlining complex work processes
- Experience in conducting workshops, performing assessments, demo software solutions, and delivering training
2
Skills For IT Business Solutions Analyst Resume
- Experience in participating, preparing, providing feedback in requirements, design and use/test case development
- Experience in Project Management tracking, planning projects, and making data-driven analytical decisions
- Experience implementing ERP applications or systems supporting Finance / Accounting function
- Supply Chain experience - physical moving of products and understanding the technology that runs a supply chain
- Have a good understanding of industry standard marketing and Order to Cash processes along with technical knowledge about source systems table information etc
- Experience with analyzing complex data and drawing relevant conclusions
- Experience developing systems strategies and managing system development projects
- Experience supporting help desk to contribute to the troubleshooting of system issues
3
Skills For AMO Business Solutions Analyst Resume
- Experience writing project plans, requirements documents and testing plans
- Experience performing financial management for an IT services company supplying services to the US Federal Government
- Experience in working in large projects interacting with several teams within the project
- Automotive Financing Experience in the areas of Funding, Credit, Customer Service to be considered as a subject matter expert
- Experience in providing functional guidance (functional troubleshooting, queries and data analysis) to ensure availability and reliability of solutions
- Leverages strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for Perspecta
- Experience with troubleshooting/supporting consumer mobile devices and smartphone applications
- Experience working with system solutions including Oracle ERP, SaaS applications, master data management, and Analytics
- “Gatekeeper” of valid support request (system issues / incidents) vs. user handling / training issues
4
Skills For AML Business Solutions Analyst Resume
- Understand the concepts of and have experience in using (web-based) business applications and enterprise-wide IT solutions/systems
- Experience working on large scale enterprise projects
- Experience creating user stories to define business needs and support applications development
- Experience participating in full-system implementation life-cycle (SDLC)
- Experience with documentation using Microsoft Word, Excel, PowerPoint, and Visio
- Two or more years of experience in a customer facing Business Analysis role
- Direct retail experience including store operations, inventory management, supply chain, and loss prevention would be advantageous
- Experience working with business users
- Hands on experience supporting Enterprise Applications, preferably in higher education
5
Skills For IT Senior Business Solutions Analyst Resume
- Strong knowledge of business analyst tools and techniques: requirements elicitation/documentation, user support, system configuration and testing
- Excellent at multi-tasking- Sprints, production issues, emails from clients
- Experience documenting process and data flows
- Have experience with Business Analysis techniques such as requirements elicitation and business process modelling
- Business Systems Requirements gathering experience
- Salesforce declarative programming experience
6
Skills For Business Solutions Analyst Manager Resume
- Experience utilizing TFS and ServiceNow (ConnectNow)
- Experience with using web services to enable mobile applications to communicate with a business backend software
- University graduate with at least 3 years working experience
- Strong sense in handling massive data
- Experience in estimating, project management or customer service
- Develop and execute testing plans prior to the release of new processes/technology changes
- Two years of experience with recruitment technology, including one year of complex data analysis and/or business process design
- Manage work load and prioritize tasks in order to ensure high levels of project performance within project timelines and overall budget
7
Skills For Business Solutions Analyst, E-commerce Resume
- Experience with Microsoft Office applications, Oracle Apex, Project Management, and Analytics
- Experience in project management and documentation tools such as MS Office (Word, Excel, Project, PowerPoint, Visio)
- Experience with modern relational databases
- Salesforce Configuration and Implementation experience
- Able to organise and prioritise tasks well and work to tight deadlines without close supervision
- Strong on Java, Struts framework, javascript, jquery + Web (html5, angular etc ) & web services
8
Skills For JDE Business Solutions Analyst Resume
- Evaluate effectiveness, feasibility and convenience of potential solutions together with MDM and Business Solutions Manager and the business
- Experience of leading workshops with both suppliers and stakeholders
- Strong focus on understanding non-functional requirements as well as business requirements
- Experience with merchant services within state government
- Experience with Microsoft Project or another project management software
- Needs very good standard of English both vocal and written
- We are seeking an individual with experience of flexible Waterfall and Agile project methodologies
9
Skills For BIO Business Solutions Analyst Resume
- Strong ability to analyze data with a view to displaying that data in a UI, and mentally visualize the data, and choose the appropriate type(s)
- Good understanding of the principal BI platforms (HADOOP, HANA, Tableau, Microsoft Power BI), their idiosyncrasies’ and common workarounds
- Aligning Performance for Success – Focusing and guiding others in accomplishing work objectives
- Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently
- Planning, organizing and conducting workshops to gather business requirements and design inputs with interdisciplinary/cross-functional teams
- Presenting to and/or training end users including external customers
- Monitoring batch jobs and interfaces with 3rd party applications (including housekeeping activities)
- Building Trust – Interacting with others in a way that give them confidence in one’s intentions and those of the organization
- Interesting work in a dynamic international environment of FMCG company using complex SAP solution
10
Skills For Clarity Ppm-business Solutions Analyst Resume
- Working with cross-functional business teams in a regional or global setting and capture the specific business needs and processes
- Conducting training for better utilization of procurement application suite and clearly articulate the functional capabilities to the user base
- Understanding of Formal project management (doesn't need to be certified but an understanding of formal PMBOK methodology is an asset.)
- Understanding of business processes to develop reporting based on requirements, metrics and KPI’s determined by the business
- Willing and able to travel as required by workload
List of Typical Responsibilities For a Business Solutions Analyst Resume
1
Responsibilities For Senior Business Solutions Analyst Resume
- Advanced skills in MS Word, Outlook, PowerPoint and Excel
- Attention to detail, accuracy and organization skills are essential
- Demonstrated experience in Project Management and background in IT environment
- Proven HRIS experience preferably in ADP, Peoplesoft, Oracle or SAP environment
- Demonstrated knowledge in working with Thomson Reuters Suite of Applications specifically RPS (Restricted Party Screening)
2
Responsibilities For IT Business Solutions Analyst Resume
- Experience driving waterfall, scrum, kanban, agile development projects
- Experience as a member of a team performing an ERP Implementation
- First Contact (SPOC) for the Business Key users to resolve application issues in a timely and cost-effective manner
- When prioritizing work, considers the bigger picture, ensuring alignment with department
- Experience in IT industry
- Hands-on experience with large amounts of data with ability to use Data Analysis tools like MS Excel, T-SQL, Tableau
- Investigate facts and additional information, aggregate, enhance and prioritize requirements
- Validate POC and beta versions with stakeholder groups
3
Responsibilities For AMO Business Solutions Analyst Resume
- One years related functional experience
- Make strong contribution to processes and systems
- General Industry experience between 1-2 years
- Work experience in data analysis
- Experience with BI Tools (Cognos etc.)
4
Responsibilities For AML Business Solutions Analyst Resume
- Experience in Requirements Management
- Experience with Cloud (Azure, AWS, Google)
- Relevant experience required
- 2+ Experience in Business, Retail, or IT
- Experience as a Business Analyst
- Ongoing Support and monitoring of the solution
- Testing, including the creation of test scenarios, test data, and understanding of outcomes
5
Responsibilities For IT Senior Business Solutions Analyst Resume
- Responsible for system configuration, quality assurance and testing of system data and training for new and existing clients on the Heatime system
- Responsible for system configuration, quality assurance and testing of system data and training for new and existing clients on the Heatime and Cubex system
- Creates test cases, helps organize andplan testing, as well as assisting heavily with the testing of the enterprise solution
- Assist training team(s) in obtaining materials, assists them with the knowledge transfer of the system functionality, wherever training support is necessary
- Help develop compelling “stories” that convey the synthesized insights in a compelling manner to internal stakeholders
- Inputs into defining CAPEX funding for projects
- Exposure to BI / Reporting tools such as ADP reporting, Oracle BI Publisher, Crystal Reports, Business Objects or Hyperion
6
Responsibilities For Business Solutions Analyst Manager Resume
- Worked on Enterprise product onboarding, subscription offers, Ecommerce, SKU
- Enjoy working on back-end systems
- Provides support (i.e., creating reports, research, documentation) for the analysis of customer satisfaction data
- Assist with user training
- Define, develop and communicate written operating procedures as they relate to the use of the Heatime system
- Presents on-going evaluation of the Heatime system and hardware back to other Micro teams for continued enhancement to software and equipment
7
Responsibilities For Business Solutions Analyst, E-commerce Resume
- Act as the first point of contact for all reporting-related issues and defects
- Support data mapping for new acquisitions and system integrations
- Collaborate with 3rd party vendors, coordinating resolution with 3rd party vendors as needed
- Plan and execute unit, regression, integration and acceptance testing related to Legal Systems enhancements, changes, and upgrades
- Assist with change management and training initiatives related to Legal systems and related processes
- Knowledge of Master Data and Sales Order Screening
8
Responsibilities For JDE Business Solutions Analyst Resume
- Engage in learning conversations with a variety of stakeholders to cultivate knowledge about best practices
- Assist with training all departments on new processes and software applications
- Develop and maintain policies and procedures related to database management and training
- Serve as team leader for UWW special reports including, but not limited to, DBI and DBII, grants, Non Profits First Certification, etc
- Conduct job responsibilities with minimal supervision, providing updates to management on a regular basis
- Define, develop and communicate written operating procedures as they relate to the use of the Heatime and Cubex system
9
Responsibilities For BIO Business Solutions Analyst Resume
- Presents on-going evaluation of the Heatime and Cubex system and hardware back to other Micro teams for continued enhancement to software and equipment
- Participate in maintaining an implemented platform design
- Decision Making: Identifies goals and constraints, considers risks, generates alternatives, evaluates options, and selects best alternatives
- Knowledge of current Citi’s AML monitoring platform/systems and dependencies
- Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry
- Utilizes understanding of business to translate business project requirements into system requirements
- Field Of Study: Business, Telecommunications, Engineering or related field
- A cover letter, documenting your fit for this role is required with your application
- Willingness to work in a dynamic, changing environment
10
Responsibilities For Clarity Ppm-business Solutions Analyst Resume
- Prepare documentation/training materials
- Provide training and user support
- Own the vendor management, capability roadmap, and support the SaaS Event Management offering
- Facilitate analysis and complex problem solving with both business and technical teams
- Knowledge of the overall Credit and Funding process and workflow
- Train others through both formal and informal training methods
- Development of business requirements and supporting documentation
- Knowledge/Understanding of P2P process and Spend Analytics
- Proficiency in SQL and Visual Basic
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