Cash Collector Resume Sample
Pierce Collier
6229 Joe Gardens,
Detroit,
MI
+1 (555) 238 9379
Work Experience
Cash Collector
01/2016
-
PRESENT
Detroit, MI
- Excellent customer focus, result & quality orientation and professional ethics
- Fluent in Spanish, written and spoken (mandatory); good knowledge of English is required
- Manages escalations and leads negotiations with critical customers
- Very good knowledge of German
- Min. 1 year of experience in collections / accounts receivable team (governing ideally UK / French / German markets)
- Analyze customer account balances
- Correspond and negotiate with customers based in EMEA (direct contact over the phone and also by e-mail)
- Experience in cash collection or customer service nice to have
Cash Collector & Process SME
05/2013
-
07/2015
Los Angeles, CA
- Demonstrate and promote ‘Best Practice’ and share learning and knowledge
- Execute periodic and adhoc reporting for Portfolio of accounts and present to internal stakeholders regarding CFS KPI’s
- Issue dunning letters to overdue accounts
- Use skip tracing techniques to locate customers
- Issue payment commitment letters
- Monitor cash on delivery or payments
- Issue credit hold notifications
- Coordinate customer credit changes with the finance and sales departments
- Recommend bad debt reserves, bad debt write-offs
Junior Cash Collector With French
11/2006
-
02/2013
Boston, MA
- Managing customers’ orders (hold/release)
- Fluent French (C1)
- Contact Business Unit’s and Sales Dept
- Solve invoices’ incidents
- Experience in administrative and/or customer oriented tasks
- Fluent in French, written and spoken (mandatory); good knowledge of English is required
- Flexibility and ability to work under pressure, in a changing environment
Education
Drew University
2001 - 2006
School's Degree in French
Professional Skills
- Strong verbal and oral Communication & Customer facing skills
- Strong Microsoft Office skills (Excel, Outlook, Word)
- Able to control interactions with internal and external customers using persuasion and influencing skills
- Credit Management skills, Cash collection, Dunning, Dispute escalation in line with agreed process is an advantage
- Advanced PC skills, including MS Excel, Word and Internet
- Fluent written and spoken English and French language skills
- MS Office (Excel) skills would be an asset
How to write Cash Collector Resume
Cash Collector role is responsible for english, advanced, microsoft, french, german, italian, spanish, reporting, finance, credit.
To write great resume for cash collector job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cash Collector Resume
The section contact information is important in your cash collector resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cash Collector Resume
The section work experience is an essential part of your cash collector resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cash collector responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cash collector position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cash Collector resume experience can include:
- Advanced communication skills in English and Spanish ( min. B2 )
- Microsoft Office essential skills (Excel, Outlook, Word)
- Very Good Spanish (B2/C1) and Good English (B2)
- Strong work ethic - we are always acting in name of Siemens
- Establish and maintain effective and cooperative working relationships with Sales, Finance and Customers
- Cooperate well with sales team members and other team members
Education on a Cash Collector Resume
Make sure to make education a priority on your cash collector resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cash collector experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cash Collector Resume
When listing skills on your cash collector resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cash collector skills:
- Advanced Microsoft Office Suite skills (esp. Excel)
- Collections or accounts payable experience/customer care/experience in an international environment
- Advanced communication skills in English and French ( min. B2 )
- Advanced communication skills in English and German ( min. B2 )
- Advanced communication skills in English and German or Spanish or Italian or French ( min. B2 )
- Advanced communication skills in English and Italian ( min. B2 )
List of Typical Experience For a Cash Collector Resume
1
Experience For Invoice to Cash Collector Resume
- Detail and goal orientation
- Inform the credit analysts about the customer’s payment behavior
- Communicate customer account status regular to the sales force
- Meet weekly/monthly collections targets and all SLA’s
- Provide support in the account administration, payment and collection activities
- Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates
2
Experience For Junior Cash Collector With French Resume
- Collection of all debts. Procedure based on invoice payment by way of telephone collection and dunning letters. Outbound calls ranging from twenty-five to fifty five call per day
- Build and manage relationship on large accounts customers
- Manage pre legal action and follow up
- Escalate, to the next level, any unresolved customer issue’s in order to meet their requirements within the time scales agreed
- Fluent English and French or German or Italian or Spanish or Portuguese
- Support the Service Model Differentiation (SMD) to implement Order to Cash panel of services, aligned to Sales Strategy
3
Experience For Junior Cash Collector With Italian Resume
- Active participation in AR country/cluster reviews/calls
- Fluent in English (at least B2/C1)
- Fluent in French (at least B2/C1)
- ERP literacy would be an asset
- Pro-active business approach & ownership, aimed to resolve business/people issues
- Contact Business Unit’s and Sales Dept.
4
Experience For Cash Collector & Process SME Resume
- Collaborate with OTC Cash Processors to identify and resolve statement discrepancies
- Monitor accounts to identify overdue payments
- Keep accurate records and report on collection activity
- Analyze and reconcile bank statements, sub-ledgers, reports, and financial records
- Fluency in both English, Czech and Slovak
- Fluency in both English and Turkish
- Fluency in both English and Russian
5
Experience For Cash Collector France Resume
- Fluency in both English and Hebrew
- Fluency in both English and Polish
- Order management (hold/release)
- Sales order blocked follow up
- Support to legal dept.
- Fluent knowledge of Italian language
6
Experience For Junior Cash Collector Resume
- Knowledge on Siemens organization
- Service Attitude and customer oriented
- Communicative English (min. B1)
- SAP/Spiridon System knowledge
- Able to work own initiative
- Fluent English (min. C1)
- Preferably knowledge of Oracle or other ERP systems
7
Experience For Cash Collector Germany Resume
- Communicative English (min. B2)
- Spanish nice to have
- Fluent French (min. C1)
- Fluent Italian (min. C1)
- Fluency in French would be an added advantage
- Fluent Arabic (oral and written)
8
Experience For Cash Collector With Spanish Resume
- Fluent oral and written English (min. B2)
- Fluent oral and written Italian (min. B2/C1)
- Able to maintain and project a helpful attitude under any circumstances
- Pro-active business approach
- Fluent Dutch (min. C1)
List of Typical Skills For a Cash Collector Resume
1
Skills For Invoice to Cash Collector Resume
- Strong Communication and negotiations (verbally and written)
- Commercial experience in an International global environment
- Experience in a SSC environment is an advantage
- Very good French (C1)
- Preferably experience in customer service or order to cash
- Min. 1 year experience in Customer Service/ Order to Cash/ Accountancy
- Very good English (written and oral)
- Fluent German and very good English (oral and written)
- Fluent French and very good English (oral and written)
2
Skills For Junior Cash Collector With French Resume
- Experience in OTC process
- Ensure all customer action are covered and documented, validated, account details archived with accuracy and timely manner
- Very good knowledge of Turkish
- Goal-orientated individual with Strong time and task management
- Very good Portuguese and English
- Very good knowledge of Arabic
- Very good Italian (C1)
3
Skills For Junior Cash Collector With Italian Resume
- Very good knowledge of Spanish (min. C1)
- Fluent Italian and very good English (oral and written)
- Experience in Accounts Receivable Team would be an advantage (but is not required)
- Fluent Spanish and very good English (oral and written)
- Very good Spanish (C1)
- Experience in related customer support areas or equivalent
4
Skills For Cash Collector & Process SME Resume
- Experience with Accounts Receivable - nice to have
- Good English (B2/C1)
- Investigating and reviewing credit risks involving customers and suppliers
- Monitoring customers’ accounts and identifying outstanding balances due for collection
- Building long term relationship with Clients, regional Sales & CSM, Other finance teams and Billing Team
- Performing Direct Debit, liaising with banks
- Building and maintaining positive relationship with customers
5
Skills For Cash Collector France Resume
- Challenging job in a professional and multicultural environment
- Processing of customer complaints which fall within the scope of the assigned responsibilities
- Performing regular follow up on the accounts with aged debt
- Forecasting cash, risks & opportunities
- Cooperating with Cash Application Team and other teams involved in collection process
- Performing ad-hoc activities delegated by Management of the team
6
Skills For Junior Cash Collector Resume
- Performing credit limit analysis; risk assessment
- Building long term relationship with regional management: Sales, Finance and Customer Service departments
- Contacting (by email, phone calls) the customers with open receivables due for payment
- Helping in resolution of potential issues
- Documenting collection activities in designed tool
- Monitoring Credit Limit
- Provide service to customers by answering questions, providing information, making referrals and assuring appropriate resolution
7
Skills For Cash Collector Germany Resume
- Strategic thinking about improving processes
- Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner
- Attractive salary and benefits including: private medical care, My Benefit, life insurance
- Social benefit packages including: private medical care, My Benefit, life insurance, professional photo classes
- Attractive salary and social benefit packages including: private medical care, My Benefit, life insurance
- Social benefit packages including: private medical care, Benefit sport club cards, life insurance, professional photo classes
- Increase customer satisfaction by positively managing the relationship with customers through written and verbal communication
8
Skills For Cash Collector With Spanish Resume
- Analysis of credit blocked orders to help order release decision making by Credit Analyst
- Educational background in finance/accounting/customer service is an advantage
- Responsible for timely cash collection for the assigned portfolio of clients (calls, emails, dunning letters, etc.)
- Pre and active chasing of customers debits
- O Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity
- Positive approach in supporting Customer & company needs
- Strategic thinking and the ability to proactively analyze processes for better solutions and improvements
- D&B compact reports (customer verification and rating)
9
Skills For Junior Accountant & Cash Collector With English & Polish Resume
- Other activities (e.g. interest letters, AP/AR netting etc)
- Comprehend and to systematically organize the various aspects of a problem or situation is an advantage
- Commercial awareness in an international global environment is an advantage
- Self-sufficient, innovative, customer connected
- The ability to use your knowledge of foreign languages on a daily basis at work (we serve our Clients in almost 30 foreign languages)
10
Skills For Cash Collector With Dutch Resume
- Large range of trainings and development programs
- Dynamic and friendly work environment
- Temporary contract for 3 months
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages
- Fluency in both English, Portuguese and Spanish
- Interact with different stakeholders
- Influence stakeholders in difficult conversations
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