Cash Supervisor Resume Sample
Melisa O'Reilly
3889 Bergstrom Plain,
Philadelphia,
PA
+1 (555) 611 3021
Work Experience
Cash & Trade Proc Senior Supervisor
06/2015
-
PRESENT
Chicago, IL
- Strong dispute resolution and effective problem solving skills
- Demonstrated customer service and continuous improvement focus
- Provide management and leadership to the Cash Analysis team and ensure accurate and timely completion of daily and monthly tasks and reconciliations
- Maintain solid understanding of all cash transactions and related systems and processes
- Effectively work with other members of management, accounting teams, and other departments to resolve outstanding reconciling items in a timely manner and prevent recurring errors that cause reconciling items
- Effectively work with the Technical support team to ensure timely resolution of all system-related issues
- Continually evaluate the effectiveness of operational procedures and controls to maximize departmental productivity and minimize errors while remaining compliant with SOX and other business and regulatory standards
Sales & Cash Supervisor
03/2011
-
12/2014
Houston, TX
- Provide cash posting information to business units on a daily basis
- Work closely with management and staff to develop more efficient ways of processing data, automating manual processes whenever possible
- Assist with cash account reconciliations
- Supervise accounts receivable posting to customer accounts, maintaining the integrity of the accounts receivable records and accuracy of cash application
- Review and approve adjustments
- CUSTOMER SERVICE / SYSTEMS COORDINATION
- Address all customer inquiries and issues in a timely manner
- Work with credit and billing departments to resolve customer disputes / inquiries
- Maintain relationships with outside vendors, including but not limited to banking contacts, credit card software companies and lockbox companies
Assistant Cash Centre Supervisor
10/2004
-
10/2010
San Francisco, CA
- Create, monitor, and report on department performance metrics around timeliness, accuracy, and other key measures
- SUPERVISE INCOMING CASH / CREDIT CARD PAYMENTS
- Coordinate daily cash receipts, interfaces between treasury, bank lockbox operations, credit card software and the accounts receivable department
- Supervise cash application staff
- Manage daily triple balancing of all cash receipts
- Track and resolve credit card chargeback disputes
- Research unidentified cash, NSF checks
- Assist with site implementations into the Shared Services Center
Education
Lindenwood University - Belleville Campus
1998 - 2003
Bachelor's Degree in Accounting
Professional Skills
- Demonstrated goal-oriented thinking, leadership ability, and strong interpersonal, operational and organizational skills
- Excellent organization and written and verbal communication skills; ability to communicate effectively with both front line staff and executives
- Strong basic mathematical skills
- Self-motivated and strong communication and interpersonal skills, thrive in a fast paced, dynamic environment
- Strong influencing and negotiation skills with various levels of the organization
- Excellent organizational and time management skills (ability to balance three to five ongoing assignments simultaneously)
- Effective leadership, coaching, analytical, decision making and problem solving skills
How to write Cash Supervisor Resume
Cash Supervisor role is responsible for research, leadership, microsoft, basic, software, reporting, training, credit, finance, negotiation.
To write great resume for cash supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cash Supervisor Resume
The section contact information is important in your cash supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cash Supervisor Resume
The section work experience is an essential part of your cash supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cash supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cash supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cash Supervisor resume experience can include:
- Possess a strong proficiency with Microsoft Office products, including Word, Excel, Access, SharePoint, and PowerPoint
- Well-developed analytical, problem solving and the proven ability to work in a team environment
- Experience and knowledge of hospital billing/registration systems
- Apply principles and practices of effective training within the supervisory unit and with additional staff as required
- Experience in an analytical, and/or people manager role
- Strong knowledge of cash operational processes, proprietary cash applications, and cash operations workflows
Education on a Cash Supervisor Resume
Make sure to make education a priority on your cash supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cash supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cash Supervisor Resume
When listing skills on your cash supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cash supervisor skills:
- Strong leadership skills with an ability to promote team effectiveness and remove obstacles that impede team performance
- Effective research and problem solving skills required
- Deadline driven with ability to multi-task, highly organized and solid time management skills
- Strong communication skills (face-to-face, telephone, written, email, and presentation)
- Intermediate to Advanced Microsoft Office skills, with an emphasis on Excel
- Comprehend and learn new skills/systems quickly
List of Typical Experience For a Cash Supervisor Resume
1
Experience For Sales & Cash Supervisor Resume
- Supervise incoming cash/credit card payments; develop billing team
- Troubleshoot system issues, involving corporate or local IT when necessary
- Provide end user training for the Shared Services Center and sites
- Ensure the company is complying with all credit card protection laws
- Work on department specific projects and assignments requiring knowledge of operational workflow, compliance, currency market trends, and cash metrics
- Knowledge of risk management and compliance practices consistent with a valuables handling environment
- Supervise, coach and develop cash application and billing staff members
- Actively facilitate the development of the Billing Team
2
Experience For Retail Cash Wrap Supervisor Twin Cities Resume
- Work on department specific projects and assignments requiring knowledge of operational workflow, compliance, currency and coin market trends, and cash metrics
- Bulk cash balancing
- Maintain business unit relationships
- Ensure effective and efficient use of staffing resources and workflow management to achieve high performance in compliance and productivity as defined by the Cash Division success statement for compliance performance, notes per work hour, and direct unit costs
- Monitor and follow up with customers to address deposit quality issues
- Actively communicate and proactively problem solve on items that include daily production status, obstacles inhibiting optimal team performance, potential compliance weaknesses, and department engagement and enablement opportunities
- Ensure a strong compliance focus in the cash high-speed and paying receiving function by monitoring compliance as outlined in the Bank’s custody controls, loss prevention, and Treasury Currency Operations Manual (TCOM) requirements
3
Experience For Cash Centre Supervisor Resume
- Participate and where applicable lead internal and external compliance reviews of operational processes arrangements
- Participate on District and System assignments that focus on operational improvements, compliance matters, and technological advancements
- Provide backup management support to other LA cash functions where needed
- Demonstrated ability to work collaboratively in a team environment - working cooperatively with others, sharing information and working together toward a common goal
- Strong analytical, critical thinking and problem solving skills. This includes considering and weighing issues and solutions from diverse perspectives to arrive at the best decisions
- Provides employee coaching, mentoring, and development to direct reports and other cash employees that do not report to the incumbent
4
Experience For Supervisor, Cash & Receivables Resume
- Work with and analyze large data sets to draw meaningful conclusions from the information
- Assist with site and functional implementations into the Shared Service Center
- Work closely with management and staff to identify and execute upon process improvement opportunities, specifically focused on efficiency, effectiveness and standardization
- Adhere to SLA performance and contract requirements
- Ensure timely response to inquiries from team members, depository institutions, armored carriers, and other stakeholders on cash operational matters
5
Experience For Cash Processing Supervisor Resume
- Assess daily workflow and workload needs; as necessary make adjustments to ensure optimal management of currency holdover and payout of cash according to FIFO guideline
- Ensure a strong compliance focus in the cash high-speed and paying receiving function by monitoring compliance as outlined in the Bank’s custody controls, loss prevention, Treasury Currency Operations Manual (TCOM), and COSO requirements
- Participate and where applicable lead internal and external compliance reviews of operational processes and third party vendor arrangements
- Provide backup supervisory support to other cash functions such as cash high speed operation where needed
- Extensive knowledge of cash operational processes, proprietary cash applications, and cash 3rd party vendor arrangements
6
Experience For Cash Program Supervisor Resume
- Provide first line supervision to Cash Logistics team members
- Oversee daily cash, coin and vault operations including but not limited to deposit verification, change order preparation, inventory management, opening and closing of facility and vault check in/out
- Supervise the Teller
- Work effectively with all staff to insure co-workers' cooperation, to motivate and empower the members of the supervisory unit and to ensure that recipients receive services in a timely, accurate and courteous manner that are appropriate to the Department's mission; seeks to establish harmonious relations among the diverse populations of workers, clients, vendors and employers
List of Typical Skills For a Cash Supervisor Resume
1
Skills For Sales & Cash Supervisor Resume
- Apply principles, practices and techniques of supervision effectively within the supervisory unit and motivates and empowers members of the supervisory unit
- Good understanding of general accounting principals
- Strong knowledge of MS Office suite, Word, PowerPoint with proficiency in Excel
- Pharmaceutical industry experience an asset
- Experience as a bulk teller
- Advanced experience in account reconciliation preparation and review
- Experience with Electronic Document Management (EDM) and BEACON coversheets
2
Skills For Retail Cash Wrap Supervisor Twin Cities Resume
- Work as a team and demonstrate leadership qualities
- Work well with others under deadlines and to respond to changes in priorities
- Demonstrated ability to continuously improve processes to achieve cost and quality gains
- Delivering great customer servicePeople who applied for this job also applied for
- Processing support when needed
- Supervise 3 Staff Accountants & one Specialist through training, guidance, mentoring, and ensuring all deadlines are met
3
Skills For Cash Centre Supervisor Resume
- Capable of learning reporting systems and other new tools
- Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to cash processing and procedures)
- Work closely with Treasury to ensure banking data is current & accurate and placing orders for new start up locations and acquisitions
- Knowledge of business ethics policy/preventing bribery and corruption
- Matric with Maths / Accounting
- An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment
- Communicate with a wide variety of CCHC and external users, including senior management and physicians, as well as outside vendors and consultants
- Create employee scheduling to support daily work load
4
Skills For Supervisor, Cash & Receivables Resume
- Perform all cash tasks for acquisitions while maintaining strict confidentiality
- Cash Centre Teller - G4S Cash Solutions - South Africa
- Cash Centre Teller - G4S Cash Solutions - South Africa (Mthatha)
- Cash Centre Teller (Pretoria) - G4S Cash Solutions - South Africa
- Cash Centre Manager (Bloemfontein) - G4S Cash Solutions - South Africa
- Accounts Payable Clerk- G4S Secure Solutions- South Africa
- Cash Centre Teller (Crown Mines) - G4S Cash Solutions - South Africa
- Relevant tertiary qualification advantageous
- Cash Centre Supervisor - G4S Cash Solutions South Africa
5
Skills For Cash Processing Supervisor Resume
- Ensure that all members of the team produce high-quality work in the Centralized Operations Unit queue
- Ensure that the supervisory unit assists in achieving the agency mission by performing in an effective manner and develops techniques for the improvement of the unit’s performance in areas where improvement is necessary
- Ensure that all members of the team thoroughly review all Fair Hearing case information in BEACON; as well as any hard files or documents as necessary to prepare for a hearing
- Sound knowledge of general business processes, especially planning, budgeting and forecasting
- Grade 12 with mathematics and accounting
- Cash processing and procedures
- Ensure that the supervisory unit assists in the accomplishment of orientation and assessment activities
6
Skills For Cash Program Supervisor Resume
- Ensure that the supervisory unit assists in the achievement, maintenance and improvement of accuracy levels in determining initial and/or on-going eligibility for transitional assistance programs
- Conduct employee performance reviews for all unit staff following the EPRS time frames and procedures
- Ensure that the supervisory unit completes all required case maintenance activities in an accurate and timely manner
- Complete supervisory unit administrative responsibilities in an accurate and timely manner
- G4S policies and procedures
- Bilingual in Chinese or Spanish helpful but not required
- Coach and support staff in their efforts to improve overall performance
- Multi-task, work under pressure and thrive in a fast-paced work environment
- Positive attitude, friendly demeanor, and a “can-do” spirit
7
Skills For Ssc-cash & Transactions Supervisor Resume
- Drive reduction in aged receivable balances through the direct report’s communication with Sales Managers and Customers
- Prepare and monitor the company’s cash flow forecasts
- Manage intercompany loans and transactions throughout the America’s markets
- Adhere to SLA performance and contract requeirement
- Review and approve over 25 account reconciliations and related journal entries
- Create monthly cash and credit card metrics
- Frequent interaction with Regional VP’s of Finance, Area VP’s, District Managers, ABOC’s, and Branch Managers regarding branch performance and standard operating procedures
- Continuous re-evaluation of processes for improvement
- Problem Resolution- Handles problem resolution on escalations and questions from staff; 31K inquiries. Partners with external vendors to troubleshoot critical issues (lockbox, CC processor, banks, etc.)
8
Skills For Cash & Collateral Management Supervisor Resume
- Monitor and Track Work- Monitors and tracks completion of all cash work to ensure objectives are met; $90M payments processed; 400K payments posted; 25K refunds processed; 15K returns/corrections; 10K chargebacks; 12K live checks; 12K pieces of correspondence - annually
- Special Projects- Works on special projects and reports as needed or directed by Senior Manager – Cash & Collections. Support SOX and Internal Audit controls through various sampling and testing phases. Support reconciliation process where needed
- Training and Coaching- Trains/coaches staff on work functions and policies; provides feedback that keeps staff motivated. Change advocate; support system or process transitions through training and coaching curriculums
- Manage Team Workloads- Directs workflows, prioritizes and redistributes workload as needed to ensure Best Practices and use of resources. Ensure all work and projects are managed effectively within a given timeline
- Team player with good interpersonal skills required
- Functional Microsoft Office skills required
- Verifying counterfeit notes
9
Skills For Assistant Cash Centre Supervisor Resume
- Takes the initiative to approach work with a mindset towards continuous improvement by encouraging innovation and facilitating brainstorming
- Balance and Reconcile cash on compass or ISA or relevant counting system and print report for submission to treasury
- Train new Sales & Marketing stakeholders on request for national proposal program
- Assess daily workflow and workload needs; as necessary make adjustments to ensure optimal management of unprocessed currency backlog and FIFO processing dates
- Willingness to work flexibly and adapt to change required
10
Skills For Cash Forecasting Supervisor Resume
- Results focused with a sense of urgency required
- Verify customer cash deposits
- Prepare client registers and ensure that it is accurately completed
- Verify customers details on compass to ensure that the account number and is correct customer reference is correct
- Ensure timely response to inquiries from team members, depository institutions, and other stakeholders on cash operational matters
- Work across functions and allocate time to provide over site for areas of responsibility
- Respond to team, BPS 3000, and workflow issues that require management attention per Custody Controls Principles and Standards (CCPS) and Treasury Currency Operations Manual (TCOM)
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