Change Analyst Resume Sample
Johathan Flatley
60940 Katelynn Ranch,
San Francisco,
CA
+1 (555) 748 6047
Work Experience
Senior Change Analyst
12/2015
-
PRESENT
Chicago, IL
- Lead the readiness initiatives for the specific Workday Financials functional areas in which they are assigned including attending the process design sessions, identifying and documenting business process changes and impact on users, developing strategies to address these changes and working closely with the functional workstream team to implement these strategies
- Develop readiness workshop materials and training materials for their specific Workday functional or technical area(s)
- Collaborate with functional team members to assist in identifying process changes, learning future state processes and system functionality
- Assist the Readiness Lead in documenting a well-structured Readiness Plan
- Conduct readiness workshops in partnership with the functional workstream
- Support the units as needed for their specific functional area
- Document detailed change impacts for their functional area(s) and recommend mitigation for gaps
- Contribute to the Impact Assessment deliverable for the Enterprise Readiness workstream
Change Analyst
04/2010
-
07/2015
Boston, MA
- Develop end user training materials for their functional areas and serve as a resource to the Training Lead for content and review
- Potentially deliver end user training for their functional area
- Support Communications Lead with content for communications content specific to their functional area
- The Business Analyst’s prime responsibility is to ensure that the requirements of the business are properly identified, documented and implemented within a structured project and program environment, as well as to effectively support the changes required by the business
- Analyze and review documentation based on product type, development life cycle stage, and the interpretation of the impact and significance of the proposed change
- Perform timely reviews of all change requests or change notices for completeness and accuracy before advancing change in business process
- Conduct final configuration verification prior to product release and change implementation in the Document Management System
- Continually educate the users on AAM and PLM procedures and the importance of consistently conforming to them. Interact with users and strive to continually improve the existing business process and workflows in the PLM system
- Act as a primary resource regarding business processes, assist others regarding general product information, Metaldyne procedures, engineering data, and product structures
IT Change Analyst
04/2006
-
01/2010
Houston, TX
- Maintain the written business procedures relating to business processes
- Regularly interact and communicate with plant based Change Analysts to ensure business process conformance, proper PLM system utilization, and proper lifecycle management. Conduct monthly meetings with Plant Change Analysts to ensure proper lifecycle management for PPAP approved products
- Assign priorities and appropriate Technical Reviewer for incoming Proposed Change Requests
- Chair weekly and bi-weekly meetings to ensure changes are consistently in conformance, evaluated, updated, and closed out in a timely manner. Release concise accurate information using the electronic processes in Agile to manage engineering and other changes
- Build, review, and strive to maintain 100% accuracy in all item master records and product structures
- Report and follow up with management on outstanding issues regarding engineering or procedure changes
- Create Agile or business process training materials. Schedule and lead when necessary business process, change request, and change notice training
- Participate in activities and continuous improvement projects globally
Education
Everest University - Orlando Campus
2002 - 2006
Engineer's Degree in Business
Professional Skills
- Excellent technical writing skills experience utilizing electronic change control systems
- Excellent Communicator and effective Interpersonal skills including excellent oral and written English
- Demonstrate the interpersonal skills needed to deal effectively with their internal customers and team mates
- Excellent attention to detail with both strong written and oral communication skills
- Excellent communication skills with the ability to work well in a fast paced environment and manage and prioritise your own workload
- Demonstrate the interpersonal and stakeholder management skills needed to deal effectively with their internal customers and team mates
- Excellent English Language skills – understanding, speaking, writing
How to write Change Analyst Resume
Change Analyst role is responsible for english, analytical, business, analysis, advanced, microsoft, documentation, interpersonal, communications, leadership.
To write great resume for change analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Change Analyst Resume
The section contact information is important in your change analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Change Analyst Resume
The section work experience is an essential part of your change analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous change analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular change analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Change Analyst resume experience can include:
- Develop effective stakeholder relationships and effectively influence the direction of management
- Analytical skills and a solid facilitator; Typically; Proficient with Microsoft office suite or equivalent
- Extensive business analyst skills and proven track record delivering on similar projects local, regional and global
- Proven experience in process mapping and modelling
- Demonstrated ability to build strong working relationships with all levels of stakeholders from Director to ground staff and flying crew
- Proven experience and knowledge of applying change management principles and methodologies
Education on a Change Analyst Resume
Make sure to make education a priority on your change analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your change analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Change Analyst Resume
When listing skills on your change analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical change analyst skills:
- Demonstrates strong organisational and managerial skills
- Excellent organisational skills with the ability to prioritise tasks to deliver to short timescales
- Excellent verbal and written communication/presentation skills. Proven ability to create and edit communications to different levels within an organization.
- Have a challenging mind with strong analytical, planning and organisational skills
- Technical writing skills and experience of digital content authoring desirable
- Proven experience of being a Change Analyst with some Project Management experience – ideally in a secured or unsecured industry
List of Typical Experience For a Change Analyst Resume
1
Experience For Business Change Analyst Resume
- Excellent written and verbal communication and engagement skills, with documentation writing, process analysis and improvement skillset
- Excellent English Language skills - understanding, speaking, writing
- Strong interface skills and a general understanding of a manufacturing and supply chain environment
- Strong verbal and written communication, organization, problem solving, and interpersonal skills
- Experience of having effectively managed project plans, risks, issues, dependencies in a project or programme environment
- Excellent analytical and problem solving skills & attention to detail
- Strong analytical skills and ability to present information logically
2
Experience For Senior Change Analyst Resume
- Good time management skills with the ability to cope with deadlines and multiple tasks
- Skills, knowledge and experience (max 6)
- Strong experience, ideally with a combination of change and business analysis experience
- Strong leadership skills, ability to communicate with all levels
- Demonstrated superior analytical, conceptual and problem solving skills
- Demonstrated superior verbal and written communications skills including clear and concise documentation
- Rapidly identify key issues in a complex situation use conceptual skills to anticipate, identify, and prioritise highly complex issues
3
Experience For IT Change Analyst Resume
- Excellent communication skills (written and verbal) with the ability and confidence to challenge, persuade, and influence
- Experience in delivering change with delivery of associated benefits, managing multiple tasks and the ability to prioritise tasks and projects appropriately
- Wealth experience including Super and insurance, is highly desirable. Project experience with extensive stakeholder management
- Job Experience: 3 to 5 years of experience in related fields: Engineering change Mgmt,
- Demonstrated Base level of knowledge and experience in using logical functions, e.g. advanced usage of MS Excel formula/macros
- Demonstrate experience of owning ‘Changes’ through the full ‘change’ life cycle
4
Experience For Avp-principal Change Analyst Resume
- Proven full project lifecycle experience including stakeholder management; business analysis and project delivery
- Change Management or related Project Management experience with detailed knowledge and experience of project life cycle
- Proficient technical skills (e.g., SharePoint, Microsoft PowerPoint, Word, Excel, Visio)
- Strong project management and change experience
- Change Impact Assessment Skills
- Fast learner with high energy and resilience levels, deals effectively with ambiguity
5
Experience For Product Change Analyst Resume
- Total experience which includes at least two years experience in change, release or configuration management in ITIL based environment
- Demonstrated experience in ‘Change Analysis and Business Analysis’
- Function effectively under pressure and deadline-oriented project demands as well as manage multiple initiatives
- Display positive behaviours that can effectively influence across multiple teams to achieve company goals
- Experience within a Change/Business Analyst role with proven successful Business Improvements (payroll initiatives advantageous)
6
Experience For Engineering Change Analyst Resume
- Demonstrated experience in simple tracking systems or metric management
- Progressive experience in creating and managing BOM in engineering and production environments, including ECO processing
- Experience of creating process maps and writing process documentation, including various Microsoft packages including Visio and Word
- Extensive work experience in financial services industry and/or investment banking, ideally within a Treasury, Change or investment banking environment
- Preferable but not mandatory BPR, Lean or Six sigma understanding, and practical experience in applying the methodologies in any industry or organisation
7
Experience For UDI Change Analyst Resume
- Be customer service oriented and experienced at interacting with individuals at all levels, including upper management
- Be customer service oriented and experienced in interacting with individuals at all levels, including upper management
- Experience with Technical Change Management - track record of being part of team delivering complex above market or global scale IT focused projects
- Responsible for ensuring Change Management processes and procedures supporting the Global Change Standard are documented, efficient and effective
- Experience of banking, specifically retail banking, technology environments
- Experience of implementing change strategies and working with communication teams to align change and communication activities to maximise their impact
8
Experience For Configuration / Change Analyst Resume
- Experience of designing and executing communications and engagement activities
- Excelent english speaking and writing skill required
- Experience working in high tech manufacturing environment
- Experience working in projects as a business analyst or leading a business analyst group
- Experience of working closely with 3rd parties including external clients
9
Experience For Pack Change Analyst Resume
- Experience of producing operational and Service performance reporting
- Experience of using Project Management, Time Recording and Service Management Toolsets (e.g. ServiceNow, Remedy, LANDesk, WorkFront, etc)
- Experience of working in a service role in a demanding, customer focused environment
- Experience in producing detailed reports for trending and graphical representation
- Experience of managing multiple stakeholders across various levels in the contract of implementing operational change
- Experience of getting people excited about change and driving user adoption of technology
- A solid understanding of how people go through a change and the change process (ADKAR)
10
Experience For Product Documentation Change Analyst Resume
- Demonstrable experience in supporting the delivery of Business Change
- Comfort in dealing with ambiguity and ability to quickly adapt to changes in priority
- Entry level experience working with automated operations
- Knowledge of and experience in project management and governance along with understanding of the application of associated tools and techniques
- Post change reviews, identifying opportunities to learn from experience
- Experience utilizing electronic change control systems
- Experience working in a regulatory industry
List of Typical Skills For a Change Analyst Resume
1
Skills For Business Change Analyst Resume
- Possess proven influencing skills
- Excellent documentation / writing skills are required (records work, keeps logs, and communicates status)
- Good understanding of the customer service techniques and the ability to use them effectively
- Have excellent communication skills – written, verbal and presentations
- Excellent analytical skills – with ability to identifying trends on change data and set appropriate actions
- Demonstrated Business Change Management Skills
2
Skills For Senior Change Analyst Resume
- Good communication skills written & verbal
- Excellent prior experience working within an IT Change Control or Change Management role
- Strong influencing skills with the ability to challenge and manage stakeholder’s expectations
- Manage conflicting demands and to prioritise effectively
- Proven ability to work effectively and build relationships at all levels in an organisation
- Team player with strong English written and verbal communication skills and the ability to work with diverse internal and external customer groups
3
Skills For IT Change Analyst Resume
- Strong Microsoft Office Skills, in particular Microsoft PowerPoint
- Strong supplier engagement skills
- Good PC skills especially Microsoft Excel
- Using Microsoft Office applications, prepare and present data effectively
- Experience working in a fast-paced continually changing and deadline driven environment while maintaining multiple priorities
- Proven experience working in project teams implementing and managing multiple work streams
4
Skills For Avp-principal Change Analyst Resume
- Previous experience of developing excellent working relationships with a wide variety of stakeholders at all levels
- Strong background in organisational Change Management with experience in delivering people change for transitioning workforces and external customers
- Drive ownership of change through influencing, relationship building and negotiation skills
- Experience in managing multiple tasks and the ability to prioritise
- Proven experience successfully implementing change ion order to complete a project
- Previous experience of project management disciplines and experience working within a complex project/programme
- Solid experience working in a Change and/or Communications role within a global delivery team environment
- Demonstrated experience supporting successful implementation of complex business change projects within a medium to large, enterprise environment
5
Skills For Product Change Analyst Resume
- Work independently and drive effectively change planning activities
- Makes decisions for improving all procedures and processes and reports effectively to management
- Good knowledge of the Change Management process based on ITIL framework. Hands-on Change Management experience
- Communicates ideas and processes effectively with cross-functional groups throughout the organization
- 3) Skills & Competencies
- Build strong and effective relationships within the Change Team, with the wider programme team
- Effectively follow instructions required
- Proven background as a Business Analyst (ideally with experience working in a digital environment)
6
Skills For Engineering Change Analyst Resume
- Proven experience in a range of operational areas
- Highly competent administrative skills
- Advanced MS Office skills (MS Excel, Word, PowerPoint) or qualifications
- Good business change experience/knowledge
- Advanced skills in Microsoft products (incl. Excel, PowerPoint and Word)
- Advance Excel skills - Essential
- Aptitude to learn new skills and retain new information
- Great written, verbal and visual communications skills
7
Skills For UDI Change Analyst Resume
- Understanding on Product structure and Manfacturing Experience
- Assessing the effectiveness of business change activities and business readiness
- Planning and administrative experience
- Liaising with the client, front and middle office teams to obtain required KYC and legal documentation prior to set-up
- For assisting/chairing the Change Advisory Boards with supporting information and acting upon the outcomes prior to implementation
- Have experience of creating and managing relational database & analysis packages and working with large and complex data sets
- Good understanding of rational decision making and problem-solving methodologies
8
Skills For Configuration / Change Analyst Resume
- Strong team player that is happy to play a supporting role but also leading and coaching where necessary
- Proven achiever at managing multiple job tasks and projects. Capable of organizing and leading successful group meetings and projects
- Contribute to developing and maintaining trust alongside a good working relationship with senior business stakeholders
- Experience in gathering and analyzing requirements to improve existing processes
- Experience creating detailed change plans and delivering against an existing strategy
9
Skills For Pack Change Analyst Resume
- Experience developing stakeholder impact assessments, identifying key levers and preparing materials to address those levers
- A self-starting individual with a strong work ethic capable of working using own initiative as well as part of a team
- Previous experience: 3~5 years in planning, manufacturing or engineering related
- Experience in creating, reviewing, and analyzing product change orders
- Act as BPSC (Business Production Support Co-Ordinator) for Citiphone, managing/prioritising issues (INCs) and working with technology to resolve
- Strong team player fully engaged in a supporting role but also leading and coaching where necessary
- Experience of delivering ITIL change management training desirable
- Evidence of pro-actively challenging and changing business processes in a positive manner
10
Skills For Product Documentation Change Analyst Resume
- Have experience of writing and running VB macros
- Experience of delivering large scale transformation programmes in banking or financial organisation
- Good understanding of IT infrastructure and its underlying components (Networks, Unix, Windows etc.)
- 1–3 years working experience in performing change management role
- Good understanding of the basic Operating IT infrastructure especially those used by the organization
List of Typical Responsibilities For a Change Analyst Resume
1
Responsibilities For Business Change Analyst Resume
- Strong organisational change management experience with relevant experience in the Insurance domain
- BS and 3-5 years experience, or MS and 0-2 years experience
- Experience in improving and changing organizations
- Good working knowledge of MS Office including Word, Excel, and Powerpoint
- Previous experience in managing and influencing stakeholders and suppliers
2
Responsibilities For Senior Change Analyst Resume
- Proven track record of defining and embedding controls, processes and structure
- Credit Risk, Market Risk or trading experience
- Over 3 years experience in the banking industry
- Challenges requestors from all over the world to deliver good quality change, which concerns of information, testing, back out plan, affected CI's,
- Knowledge and experience maintaining item master and bill of material structures
- Demonstrated understanding of product release cycle as it relates to the creation and change management of parts and BOM structure
- A solid understanding of the change process and how organizations respond to it
- Experience in delivering business readiness artefacts
3
Responsibilities For IT Change Analyst Resume
- Manage changing priorities and workloads
- Promote a good working relationship with the Incident and Problem Management Team
- Able to operate a motor vehicle including ability /to enter and exit the vehicle unassisted
- Proven track record of managing projects from idea initiation to deployment
- Comfortable with dealing with ambiguity and able to quickly adapt to changes in priority
- Ensure that full approval is granted prior to implementing changes
- Good general understanding of the importance of quality, especially in the service industry
4
Responsibilities For Avp-principal Change Analyst Resume
- Good understanding of the metrics used in the process area and the ability to collect data, measure and perform the basic analysis
- Previous experience of working as part of a change/improvement team
- A highly flexible approach to deal with changing priorities, processes and workloads
- Experience of working within an Agile-focused organisation
- Good understanding of change delivery methods
- Experience of working in both Agile and Waterfall environments would be a nice to have
- Strong and broad understanding of the Infrastructure components
5
Responsibilities For Product Change Analyst Resume
- Process Engineering (design and implementation) experience.4
- Experience with electronic approvals in an engineering change environment is highly desirable
- Hands on Experience in creation / approving of ECRs, New Product Releases
- Good understanding of BoM (Bill of Material) structure / Product structure
- Challenge the status quo and easily adapt to re-prioritization
- Proven track record as an organizational change agent
- Well organized, methodical with strong attention to detail
- Possess and demonstrates knowledge of change management principals, practices and procedures
- Extensive expertise in effective stakeholder management and the ability to balance interests of different stakeholders
6
Responsibilities For Engineering Change Analyst Resume
- Strong at interacting with people and influencing and persuading
- Experience in change, release or configuration management in ITIL based environment
- Multitask, solve problems, and prioritize in a fast-paced global environment
- Experience in business analysis, change adoption management and strategy development
- Methodical, organised with strong attention to detail
- Change management experience on a large transformation programme
- Mentor and coaches colleagues on how to deliver effective change management
- Work with IFS IT and other DBG IT areas to facilitate technical product deliverables in an effective manner using agile and lean principles
7
Responsibilities For UDI Change Analyst Resume
- Change management and/or communications planning & execution experience in a complex fast-paced business environment
- A solid understanding of the ITIL change process
- Demonstrated handling pressure in critical/difficult circumstances
- Experience in engineering change management (ECR,ECO,ECN)
- Experience of operating in a complex geographical / functional matrix organization
- Coordinate workflow and priorities of Document Control West Chester with management and Change Owners on an as needed basis
8
Responsibilities For Configuration / Change Analyst Resume
- Proven ability to learn quickly and administer applications and systems in a fast-paced environment
- Communications work experience
- Coordinate workflow and priorities of Document Control West Chester with management and Change Owners on an as-needed basis
- Communications and change management work experience
- Plans and prioritises tasks and activities such that regular attendance is maintained at Operational and Team meetings and other key or mandatory meetings
- To demonstrate/present the change process when applicable
9
Responsibilities For Pack Change Analyst Resume
- To review the efficiency and effectiveness of the Change control process
- Professional change management experience in a large, highly complex environment
- Develop and implement process improvements and procedures that incorporate good business practices
- Change Management experience within a busy IT department
- Experience deploying change management across large business/ IT transformation programmes
- Good communicator in the BP Business language
- Experience of change management strategy and plan development in a complex business transformation environment
10
Responsibilities For Product Documentation Change Analyst Resume
- Expect major part of experience in IT Infrastructure, with emphasis on operational management
- Performance orientation: Demonstrate of a ‘can-do’ attitude
- Evidence of professional certifications and/or memberships related to change management and organizational development
- Experience with ITIL best practice processes around Change Management
- Experience of change management and delivery from inception of an idea to delivery and sustainability
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