Cib-transaction Processing Manager Resume Sample

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Amy Beatty
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Work Experience


Cib-transaction Processing Manager
07/2017 - PRESENT
Phoenix, AZ
  • Has good knowledge of ICC opinions and case study’s
  • Perform sample testing on a regular basis and SPOT checks of work against set procedures
  • Execute all mandatory SOX and controls substantiation testing on time within CIB Guidelines
  • Be able to do Data Analysis and build a strong and robust MIS platform and program
  • Perform reviews of User tools and its compliance to policy. Build a process for tracking and risk-rating of all UT used across LOBS
  • Implementation of controls to mitigate process risks in case of Operational Errors / Near Misses/Exceptions. Track, review and follow up to ensure corrective actions are closed out
  • Rollout regular training programs — esp. regards aspects like Controls Along the Transaction Lifecycle, Risk Reporting, SOX, Audit etc or specific/need based ones incl. policies & procedures. Track and Report Mandatory Training
Cib-transaction Processing Manager VP Mumbai
06/2013 - 03/2017
Detroit, MI
  • End to end reviews of transitioning processes / migrations, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live
  • Responsible for certain Management Reports and control forum presentations
  • Review workflows to minimise risks associated with the product & improve overall control environment. Sample checks of work against set procedures and SPOT checks form part of profile
  • Implementation of controls to mitigate process risks in case of Operational Errors / Near Misses/Exceptions
  • Strong Stakeholder Engagement to ensure identification of issues, quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions
  • Rollout regular training programs — esp. regards aspects like Controls Along the Transaction Lifecycle, Risk Reporting, SOX, Audit etc or specific/need based ones incl. policies & procedures
  • Be able to do Data Analysis and build a strong and robust MIS platform and program & drive productivity initiatives to improve controls
  • Monitor compliance of policies and procedures relative to risk exposure
Cib Transaction Processing Manager Bangalore
09/2007 - 03/2013
Boston, MA
  • End to end reviews of transitioning processes, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live
  • Ensure excellent internal audit ratings; co-ordinate all internal & external audits
  • Responsible for certain Management Reports
  • Highly analytical & excellent at derivation of information for Senior Management’s consumption
  • Process journal’s into firm/client accounts to resolve breaks & Reconciles cash flows through various systems and client accounts
  • Highly analytical & is excellent at derivation of information for Senior Management’s consumption
  • Trade affirmation (EA)
  • Electronic trade confirmation
  • Paper trade confirmation generation and execution

Education


University of Mount Union
2003 - 2007
Bachelor's Degree in Finance

Professional Skills


  • Outstanding verbal, written communication & presentation skills and demonstrated quantitative & qualitative analytical skills
  • Excellent multi-tasking, prioritization and presentation/demoing skills
  • Experience with relational databases (Oracle, Sybase, MSSQL), strong SQL skills
  • Numerical aptitude with strong analytical and problem solving skills
  • Strong organizational and communication skills, especially writing
  • Strong Communication skills both verbal and written – an ability to articulate clearly during conversations with stakeholders
  • Excellent designing skills

How to write Cib-transaction Processing Manager Resume

Cib-transaction Processing Manager role is responsible for analytical, interpersonal, software, reporting, training, organization, sql, leadership, english, credit.
To write great resume for cib-transaction processing manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Cib-transaction Processing Manager Resume

The section contact information is important in your cib-transaction processing manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Cib-transaction Processing Manager Resume

The section work experience is an essential part of your cib-transaction processing manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cib-transaction processing manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cib-transaction processing manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Cib-transaction Processing Manager resume experience can include:

  • Effective objective and goals setting skills
  • Good computer skills — MS Office, MS Excel, MS PowerPoint, MS Access, Outlook
  • Continuously ensuring a strong, effective control environment including managing risks
  • Experience and a strong working knowledge of various aspects of International Payment Processing Operations & /or Investigations and Compensations function
  • Manage and effectively resolve all incoming queries from clients within a pre-agreed time-frame
  • Strong focus on client satisfaction and the building of excellent relationships with our clients

Education on a Cib-transaction Processing Manager Resume

Make sure to make education a priority on your cib-transaction processing manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cib-transaction processing manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Cib-transaction Processing Manager Resume

When listing skills on your cib-transaction processing manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical cib-transaction processing manager skills:

  • Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting
  • Good time management and multi-tasking skills with the ability to work well under pressure
  • Good problem solving/ analytical skills
  • StrongProject and Peoplemanagement skills
  • Good communication skills needed to work with colleagues and other departments within the firm, as well as with
  • Manage deliverables for self and team effectively by ensuring cross training and removing any key dependencies

List of Typical Experience For a Cib-transaction Processing Manager Resume

1

Experience For Cib-transaction Processing Manager VP Mumbai Resume

  • Experience in a fund accounting environment with 6-8 years of overall experience
  • Experience in a fund accounting environment with 8-10 years of overall experience
  • Experience in a fund accounting environment with 4-5 years of overall experience
  • Manage effectively the operational implications of any business initiatives or other changes to the business profile that are mandated by management
  • QDII/ ODI regulatory reporting under custodian banks. Experience of financial reporting is an advantage
  • Experience in Trade support functions (booking trades, trade verification and reconciliations)
  • Solid understanding of Cash and OTC derivative instruments and market dynamics preferably to include Rates as an asset class
  • 1-year+ experience in trade support functions (booking trades, trade verification and reconciliations)
  • Solid understanding of cash and OTC derivative instruments and market dynamics preferably to include Credit as an asset class
2

Experience For CIB Transaction Processing Manager VP-bangalore Resume

  • Excellent communicator – able to absorb complex issues through targeted questioning and distil the key information to senior stakeholders
  • Bank/financial industry working experience in custodian team
  • Asset Servicing, Risk & Control and Custody experience
  • Understanding of accounting principles and financial reporting issues
  • Consulting and relationship building ability
  • Understanding regulatory reporting is desirable
  • Understanding of SEC, tax and accounting regulations
3

Experience For Cib Transaction Processing Manager Bangalore Resume

  • Routing of Breaks to Middle Offices/Confirmations teams etc
  • Testing of Reconciliations on Tri optima
  • Providing reports that present extensive, complex information in logical, understandable formats
  • Working knowledge of various MS office applications
  • Managing the BAU for DMO - Treasury Services
  • Ensuring accurate Associated Franchise Revenue (sales commission per trade) in Middle Office and Finance systems
  • Understanding of Derivative / Fixed Income life cycle of a trade
  • Understanding of risk types Market (positions), operational, settlement, equity, legal and reputational
  • Programming (XML, Javascript, HTML5, Informatica, etc.)
4

Experience For CIB Transaction Processing Manager Collateral Management Resume

  • Working knowledge of standard database management tools and report generation
  • Strategicthinking and vision
  • Understanding of US Regulations
  • Working with Technology and Operations partners to create business cases and functional requirements documents for application enhancements
  • Implement ongoing billing process including coordination and training for all impacted teams
  • Be responsible for developing and identifying long range or strategic planning for the Operations team
  • Adept at querying databases, writing reports, and presenting findings
  • Organize morning risk review meeting and oversight intraday and end of day key sign off points
  • Manage a large or several smaller transaction processing groups/functions, including the implementation of operational policies, processes, and services
5

Experience For Cib Transaction Processing Manager Resume

  • Manage a large or several smaller transaction processing groups/function, including the implementation of operational policies, processes, and services
  • Constant and regular review of processes and performance with focus on improving departmental competency and performance rating
  • Back reporting of trades incase if any misreporting has occurred
  • Manages a large and/or several smaller transaction processing groups/functions, including the implementation of operational policies, processes, and services
  • Accountable for managing the CSU daily processes ensuring SLAs and cutoffs are met
6

Experience For Cib-transaction Processing Manager Resume

  • Risk based thinking always keeping the firms best interest first
  • Support Client Delivery by maintaining high levels of client satisfaction by ensuring that quality, accuracy & timeliness standards are met or exceeded
  • Evaluate existing controls within the team to ensure accurate/timely setup (continuously improving internal workflow)
  • Reviews rules setup by other analysts & acts as a control point toward achieving that the rule is working as per client requirement
  • Familiarity with a global bank's process & operational environment including management and external reporting is a
7

Experience For Cib-transaction Processing Manager VP Mumbai Resume

  • Motivated and committed individuals who don’t hesitate in thinking out of the box or in taking initiative
  • Maintains comprehensive understanding of the market, products, and regulatory environment includingthe implications on the operating environment
  • Understand resiliency planning, Budget and Headcount forecasting
  • Lead execution of RCSA program in India Operations and execute continuous testing of key controls
  • Ensure all errors and incidents are written up in a timely manner in keeping with internal policy
  • Securities industry expertise and adaptability to learn and embrace J.P. Morgan’s operating model
8

Experience For CIB Transaction Processing Manager VP-bangalore Resume

  • Exception Management of Industry Transparency& Reporting/Portfolio Reconciliation
  • MTM Breaks : Including Data Quality, Bad Match etc
  • Key role in regulatory reporting in coordination with the global projects team and DCO MIS team for compliance with Dodd Frank, EMIR, and other regulations
  • Overall program governance and ownership of key messaging to stakeholders and senior management for Projects/implementation
  • Responsible for meeting client deliverables with high level of timeliness and accuracy
  • Help analyze system infrastructure and existing process flows to determine gaps or opportunities for productivity
  • Assist with long termed strategic business planning
  • Provide management oversight of TS Billing – Critical Entry team to ensure appropriate coverage, workload balance, client and partner support
  • Understand and be able to talk through numbers when it comes to reporting
9

Experience For Cib Transaction Processing Manager Bangalore Resume

  • Be responsible for risk management to the business including review and resolution of issues
  • Regularly reviews of procedures assuring new processes are documented and process gaps and risk areas are identified and remediated
  • Be accountability for overall hiring and retention, as well as performance management and talent review processes
  • Meet all daily operations deliverables including projects
  • Establish working relationships with clients
10

Experience For CIB Transaction Processing Manager Collateral Management Resume

  • The development / reporting of key metrics
  • Analysis on root causes and coming up with creative solution to reduce breaks and improve the processes
  • Contribute to the team's roadmap by leading strategic initiatives and operational requests within the team
  • Able to drive team of resources focused on rule building for one regional interface within CRS
  • Drives delivery of rule building amendments and other client requests within desired timelines. Ensures 100% quality in delivery

List of Typical Skills For a Cib-transaction Processing Manager Resume

1

Skills For Cib-transaction Processing Manager VP Mumbai Resume

  • Can operate effectively in a global and dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
  • Attentive to details, strong interpersonal skills, Solid business judgments and positive attitude
  • Effective partnering skills
  • Strong knowledge of and experience with reporting packages Qlikview or Tableau
  • Work closely with Global Resiliency Risk Managers (RRMs), Business Heads and GTI teams to effectively build resiliency and design recovery tests
  • Other Relevant skills: C#
  • Proven leadership experience - 3+ years
  • Demonstrating: strong product knowledge; a thorough and understanding of the end to end transaction cycle for Equity products
  • Coordinating the change management lifecycle from inception and prioritization to user acceptance testing and implementation
2

Skills For CIB Transaction Processing Manager VP-bangalore Resume

  • Maintaining effective periodic communication to senior management, including the design of robust metrics and project status milestones
  • Over 10 years of financial services industry experience including tenure in operations management roles managing large and diverse teams
  • Experience working with various teams and coordinating multiple deadlines
  • Experience in Trade Operations working in an environment involving back operations with expertise in Letters of credit and collections
  • Familiarity with a global bank's process & operational. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge
3

Skills For Cib Transaction Processing Manager Bangalore Resume

  • Experience in managing a Banking Operations Team
  • Strong working knowledge of Nostro Funding Process
  • Strong business knowledge i.e. Investment Banking, including product, process and system knowledge
  • Experience in the banking industry, preferably in financial accounting operations
  • Good understanding of the control environment. Has risk and control awareness
  • Strong knowledge of asset servicing (corporate actions & dividends)
  • Broad Corporateand Investment Banking knowledge and experience
4

Skills For CIB Transaction Processing Manager Collateral Management Resume

  • Experience of workingin overseas locationfor short period (1-3 years) of time either performing identical or in Operations
  • Experience in ALM application or other industry testing tools
  • Relevant Middle Office or Trading Desk experience with a background in derivatives essential. (10+ years)
  • Experience in finance, banking, securities domain,
  • Implementation experience on data segregation/masking
5

Skills For Cib Transaction Processing Manager Resume

  • College Graduates with any business course with experience in handling any Trade Finance products ( Letters of Credit/ Collections etc)
  • Strong understanding of the trades transaction lifecycle, Cash Management and Corporate Actions
  • Able to demonstrate Customer/Stakeholder focus by handling varied levels/ complexities of client contacts and issues
  • Strong knowledge of project life cycle and its critical control points
  • Weekly Frank B and Priority Clients Submissions
  • Experience in Operations and Risk Management
6

Skills For Cib-transaction Processing Manager Resume

  • Analyze current state business functions and processes; suggest and implement cost effective efficiencies
  • Good background in reporting functions & able to provide solutions to complex asks from end-clients
  • Is approachable, demonstrates managerial courage and tackles issues head-on
  • CA/ MBA with 8-10 years / Graduate or Post-Graduate with 11-12 years experience in operations
  • Experience as an Business Analyst / Project Manager in a similar setup
  • Expert level experience in conceptual and physical database design (Microsoft SQL, MySQL, Oracle, etc.) & Informatica and report development
  • Excellent grasp and understanding of trade lifecycle , EQD derivatives, TLM
7

Skills For Cib-transaction Processing Manager VP Mumbai Resume

  • Effective communication on Project Status Updates to all Stakeholders on a periodic basis
  • Excellent presentation & communications
  • Strong sensitivity to compliance, control, and operational risk across various lines of business and product offerings
  • Passion for service with strong client-focus and desire to help people
  • Experience in Trade Finance Operations
  • Control mindset to identify process control gaps, prioritise & mitigate operational risk
8

Skills For CIB Transaction Processing Manager VP-bangalore Resume

  • Strong knowledge of database’s (SQL Server – preferably)
  • 6- 8 yrs of relevant experience
  • CA/ MBA with 8-9 years / Graduate or Post-Graduate with 8-12 years’ experience in operations
  • Years of Trade Finance Experience Required: 4-6
  • Good knowledge on swift rules
9

Skills For Cib Transaction Processing Manager Bangalore Resume

  • Good Knowledge of UCP600, ISBP, URC and URR Rules
  • CA/ MBA with 4-6 years / Graduate or Post-Graduate with 5-8 years’ experience in operations
  • CA/ MBA with 6-8 years / Graduate or Post-Graduate with 7-10 years’ experience in operations
  • Strong written and oral comprehension of English language
  • CA/CWA/CISA/MBA with 9-10years / Graduate or Post-Graduate with 10-12 years’ experience in operations, audit or risk & control functions
10

Skills For CIB Transaction Processing Manager Collateral Management Resume

  • Experience in Liquidity & Investments or Global Cash Management would be preferable
  • Supporting Non Cleared Margin Rules project (requirements, testing, on boarding)
  • Evaluating the soundness of existing systems and processes, and identifying opportunities for improvements in efficiency, capacity, and controls
  • Liaising between LOB and respective technology teams with in JP Morgan working on Qlikview to understand the strategies and work towards strategic vision
  • Driving key projects in the business and managing governance
  • Maintaining the automation Book of Work for the team and ensuring timelines are met and challenges are highlighted on a timely basis
  • Working with large amounts of information and being proficient in MS Office, especially Excel

List of Typical Responsibilities For a Cib-transaction Processing Manager Resume

1

Responsibilities For Cib-transaction Processing Manager VP Mumbai Resume

  • Demonstrate complete & thorough understanding of firm’s KYC / AML Policies and procedures as well as KYC systems and technology used to record KYC information & documents and actively contribute to short and long-term organizational planning
  • Maintain a program of professional self-development to enhance and further develop technical knowledge and management skills
  • Graduate with 5 to 8 years experience in operations
  • Financial and business management experience
  • Experience in Operations and Risk Management
  • Demonstrated track record of bringinginitiatives to timely closure
2

Responsibilities For CIB Transaction Processing Manager VP-bangalore Resume

  • Strong relationship management and partnership capabilities across multipleconstituents
  • Leadership with a proven abilityto manage, coach,and motivate staff
  • Strongknowledge of OTC Derivatives preferably Equities, Ratesand Credit asset classes
  • Experience in a database development role
  • Recent experience with SQL Server 2010/2012
  • Forming close working relationships with multiple internal support departments of J.P. Morgan Securities
3

Responsibilities For Cib Transaction Processing Manager Bangalore Resume

  • Continuous Focus on deep dive and fixing on upstream issues leading to any collateral breaks on back of onboarding issues
  • Contribution to any reporting that on new client onboarding
  • Operational subject matter expertise eg – Trade life cycle, settlements, trade types, interpreting swift messages
  • Partnership with legal, credit, documentation management and on boarding teams around ISDA CSA negotiations
  • Review complex and aging inquiries which require a higher level of technical expertise, the escalation of risk items and customer issues
  • Standardization of central reporting across line of business
  • Optimization of existing data load processes and suggestions
  • Build a path to standardize and integrate practices between the FS Asset Servicing utility
4

Responsibilities For CIB Transaction Processing Manager Collateral Management Resume

  • Represent the FS Asset Servicing team with global stakeholders
  • Qlikview developer or BI reporting developer in Qlikview
  • Identify direct report and overall staff development needs while providing timely feedback. Review the development and performance management plans for all team members and ensure team leaders are managing the development and performance management process appropriately.
  • Monitor the Repair queue’s for NY Branch
  • Responsible for all administrative activities for both the process’s
  • List down and meet all the KRI’s and KPI’s of the process’s
  • Ensure all day to day queries dealt with within required SLAs and escalate issues to the Vice President/ Senior management
  • Analytical and creative thinker who proactively seeks out best practices, anticipates clients’ future needs, and collaborates on ideas with others
5

Responsibilities For Cib Transaction Processing Manager Resume

  • Self motivated and thinks independently to take ownership of client and business requirements, seek input from client and others, and then initiate change. Maintains an entrepreneurial spirit and acts as if firm’s goals and objectives are their own and measures own performance against business objectives
  • Monitor and evaluate individual staff’s performance
  • Detailed review of billing account set-ups including Fee Schedule, Account Service Schematic, Pricing File and Invoice. Additionally, coordinate with CSO, Invoice Production and BSI to remediate issues identified
  • Portfolio Reconciliation – Unmatched/LE and Mark to Market Breaks Investigations including all regulatory and internal thresholds
  • Ensure that all payments are processed within the outlined SLA’s
  • Partner with LOB functional CFO’s & Operations leads to establish strong governance on resource planning in line with firm-wide operations controls framework, headcount planning, cost optimization agenda & Finance budgeting. Influence operating model to achieve the objective
6

Responsibilities For Cib-transaction Processing Manager Resume

  • Ensure that the treasury products receive operational support in areas of Operations to achieve the business objectives set in the business plan and in accordance with the Operations strategies
  • Stakeholder’s interaction for business requirements at all stages of the development lifecycle
  • Provide contingency / fall-back capability for New Business function
  • Review manual / non-standard processes and new requests
  • To conceptualize, drive, plan & execute management initiatives (non-strategic) and work closely with local & global stakeholders
  • Coach other team members and contribute to the wider group’s objectives
7

Responsibilities For Cib-transaction Processing Manager VP Mumbai Resume

  • Close Interaction with Fed 14 counterparts globally and Ability to master and represent JP Morgan on cross industry forums call
  • Monitor the queue’s for all regions across all Branches
  • Stakeholder mgmt. across region and product lines
  • E2E execution and implementation of Work streams under mgmt
  • Maintain and build excellent relationships across Derives Ops, as well as across other CIB CAO organizations, Technology, and Product Managers. Work in partnership with these teams to achieve results
  • Direct and lead network and/or site projects and initiatives
8

Responsibilities For CIB Transaction Processing Manager VP-bangalore Resume

  • Present business updates to senior Managers
  • Display core leadership abilities: strong planning/organization, motivation, problem solving/conflict resolution, analytical, time management, team building, and interpersonal skills
  • Support and manage the development and rollout of DCPP Releases - Including synthesizing & vetting requirements, system testing, operating model development, launch communications, end user support
  • Create and groom Product Backlog for defects, prioritize the fixes based on communication with Scrum Master & stakeholders. Participates in Sprint Planning, reviews and retrospectives to define the theme and goals of each Sprint
  • Inspect progress at the end of every Sprint and has complete authority to accept or reject work done. Collaborate with technology, operations and project teams to elicit requirements and prioritize
  • Ensure proper project governance is established around key projects and processes to provide robust communication to stakeholders based out of Mumbai Operations & Technology teams and other hubs
  • Engage in new design discussions and document existing and future workflow processes to perform analysis of controls and identify opportunities to improve efficiencies / effectiveness. Write test scripts, perform User Acceptance Testing (UAT), and production checkouts, log bugs and enhancements in online tracking repository (JIRA)
9

Responsibilities For Cib Transaction Processing Manager Bangalore Resume

  • Support Post Production releases validations over the weekend
  • Lead the Tax component of service reviews and other meetings with the client
  • Leverage tax expertise to ensure that the clients interests are represented and understood throughout the business
  • Raise and escalate queries to team lead
  • Develop and prototype dashboards for Business Management users
  • Provide overall best practices of Dashboard development and BI / MIS tools
  • Own relationships within data visualization shared services team and stake holders
  • Use SCRUM / Agile techniques to drive delivery efficiency with the technology teams
  • Participate in and potentially lead progress status meetings at the operational and project level. Provide continuous feedback on project status, offering constructive options to ensure project tracks to original expectations
10

Responsibilities For CIB Transaction Processing Manager Collateral Management Resume

  • Manage a team that provides independent valuation services to internal and external clients across a spectrum of OTC derivative products including credit, equity, interest rate, FX, inflation, commodity, and volatility / variance derivatives
  • Responsible for daily market data validation, valuation validation, and calibration across all data types required for modeled valuations including quantitative and qualitative adjustments
  • Establish and develop strong relationships with Senior Internal Stakeholders and external clients
  • Resolve ad-hoc issues, including queries related to third party valuation, procedures and processes and act as an escalation point for valuation related queries
  • Outstanding ability to solve both conceptual and practical problems involving systems, analytics, and process flows as well as manage key stakeholder relationships and Senior Management
  • Lead Onboarding projects for Operations including providing status on the Onboarding readiness
  • CFA / FRM, would be extremely positive
  • Drive overall strategic agenda including defining strategic solutions related to client data, onboarding workflow, controls, partnering with technology on delivery roadmaps & cross system interdependencies
  • Manage Business Analyst resource to define business requirements and test plans / scripts

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