Client Engineer Resume Sample
Albina Schaden
3464 Tony Fork,
San Francisco,
CA
+1 (555) 419 8129
Work Experience
Senior Client Engineer
12/2016
-
PRESENT
Phoenix, AZ
- Innovative & Strategic thinking
- Design and set standards for client computing standards that include: desktops, laptops, tablets, virtual desktops, Windows Operating Systems, Office Productivity Suites, and other technologies to meet business needs
- Participate in the administration of client management solutions: SCCM, Jamf, AirWatch, InTune
- Proactive monitor desktop environment for standards compliance
- Manage projects and associated budget as assigned
- Learn new client computing technologies as they emerge to provide analysis of their potential impact to our business
- Provide leadership and consulting on client computing devices
- Partner with Purchasing and Asset Management for vendor management, vendor relations, contracts and software assurance
Client Engineer
08/2013
-
10/2016
Boston, MA
- Experience working with IT vendors required
- Experience managing projects and associated budget required
- Experience creating technical documentation and presentations required
- Self-starter with the ability to lead others and achieve results
- Experience in IT Support or Operations in an Enterprise environment
- Experience deploying a large volume of Macs, familiar with imaging tools & concepts (monolithic vs package based)
- Expert level knowledge of Mac OS internals
- Proficient at scripting (ex. BASH, Apple Script, Powershell, Python)
Junior Client Engineer
02/2010
-
02/2013
Los Angeles, CA
- Collaborate and communicate client solution strategies, initiatives, and projects with appropriate IT staff
- IT Client Engineering experience supporting Windows, MAC, iOS & Android OS’s in a distributed environment required
- Demonstrate working knowledge and understanding of Personal Computing & MAC devices (desktops, laptops, tablets, virtual desktops)
- Demonstrate working knowledge and understanding of current supported Windows & MAC Operating Systems, and Microsoft Office Suites (2013, 2016, Office 365) required
- Experience with Microsoft System Center Configuration Manager (SCCM) and/or Jamf managing security patching, software packaging, testing, and software deployments desired
- Solid understanding of mobile device management solutions for Android, iOS, and Windows
- Solid understanding of core wired & wireless networking principles and technologies Active Directory experience in creating, modifying and troubleshooting GPOs
- Experience determining desktop computing solutions required
Education
Westfield State University
2006 - 2010
Engineer's Degree in Computer Science
Professional Skills
- Interpersonal skills including the ability to collaborate effectively
- Strong scripting skills such as WMI, VB, Wise, PowerShell, AutoIt, Bath
- Strong communication skills (verbal/written), comfortable in presenting to small and large groups and various levels of management
- Excellent teamwork and problem-solving skills, flexibility, and ability to handle multiple tasks
- Outstanding written and verbal communication and documentation skills, with service-oriented mindset
- AD expertise: Demonstrated experience in creating and troubleshooting GPOs and modifying existing GPOs
- Exceptional communication skills, verbal and written at all levels of an organization up to and including executive level management
How to write Client Engineer Resume
Client Engineer role is responsible for programming, software, architecture, teamwork, scripting, reporting, training, integration, database, mac.
To write great resume for client engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Client Engineer Resume
The section contact information is important in your client engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Client Engineer Resume
The section work experience is an essential part of your client engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Client Engineer resume experience can include:
- Provides technical assistance in evaluating desktop/laptop/endpoint software and hardware technologies and determining how they can be effectively integrated
- Communicate effectively verbally and in writing at all levels inside and outside the
- Driving security patching and security best practices while finding the right balance between “security”, “usability”, and “the end user experience”
- Networking fundamentals and support experience (network configs, VPN, printing, router)
- Scripting and programming experience in languages such as VBScript, PowerShell, and .NET (VB, C#) with a focus on automation
- Working experience with Flexera AdminStudio Suite or similar software packaging tools
Education on a Client Engineer Resume
Make sure to make education a priority on your client engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Client Engineer Resume
When listing skills on your client engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical client engineer skills:
- Strong programming skills in C++ and Lua
- Good documentation, teamwork and communication skills
- Strong performance skills and instincts (user perception, battery, cpu, etc)
- Strong MVC skills
- Demonstrated experience with technical admin and troubleshooting
- Strong experience with global technology implementations (Cloud and on-prem)
List of Typical Experience For a Client Engineer Resume
1
Experience For Senior Client Engineer Resume
- Experience delivering desktop images and demonstrated knowledge of service and application delivery
- Mentors junior engineers to develop technical skills towards a senior position
- Demonstrated customer focus and proven ability to deliver high-quality customer service
- Working experience with XenDesktop 7, XenApp, or VDI-in-a-Box, VMWare vSphere, and VMWare Workstation
- Strong knowledge of desktop security (antivirus/firewall/patching/two-factor authentication)
- Experience in the game industry
- Practical software architecture skill, know how to make developer-friendly code
- Identify and prioritize business requirements to develop a single, global Windows image for use across the company
2
Experience For Senior IT Client Engineer Resume
- Experience configuring and repairing desktop and laptop hardware
- Experience with Microsoft Outlook and Office365
- Create a great customer mobile experience for socialization and content-consumption
- Strong grasp of Computer Science fundamentals (e.g. data structures, algorithms, memory management)
- Professional game development experience
- Object-oriented design experience
- Experience in Unity3D development
3
Experience For Lead Client Engineer Resume
- Game development experience with multiple platforms (Windows, iOS, Android, etc.)
- Mentors and guides junior-level team members to improve in quality, efficiency and effectiveness
- Game development experience
- Experience with optimizations for mobile platforms
- Ensure good communications with the business to understand required direction
- Ensure a good handover and support process is in place for any new services/technologies
4
Experience For Linux Client Engineer Resume
- Moderate experience in Windows, MacOS, Linux (Debian Ubuntu) client management & administration
- Technical knowledge/experience with level 2 /level 3 support practices
- Some experience with SaaS applications like Office365, Okta, Slack, and Dropbox
- Experience with Microsoft SCCM 2007 and 2012
- Experience with mobile development in Unity
- Experience with modern wed development
- Experience building iOS/Android applications in a fast-paced environment with short project deadlines
5
Experience For Cross Platform Client Engineer Resume
- Experience in systems administration of enterprise level Microsoft Skype for Business chat and conferencing
- Experience with Microsoft Active Directory & Group Policy
- Experience with a broad range of desktop hardware, client virtualization, and mobile platforms such as smartphones and tablets
- Experience with BigFix, Casper, Puppet, & Git
- Mobile platform experience – iOS, Android
- Technical hands-on experience with Advanced Group Policy Management (AGPM)
- Experience with Microsoft deployment toolkit 2010/2012
- Experience in systems administration of enterprise level Microsoft SharePoint
6
Experience For Senior Mobile Client Engineer Resume
- Experience in systems administration of enterprise level Microsoft Exchange
- Experience in systems administration of enterprise level MDM (Intune or AirWatch)
- Working knowledge of Windows desktop operating systems and registry – Windows 7 and Windows 10
- Interacting with server side APIs
- Responsible for managing, developing, implementing and progressing existing application virtualization projects with VMWare’s View & App Volumes
- Knowledge of implementing abstracted systems using events/messaging
- Quickly complete features using a combination of existing/new tech
- Excellent analytical and problem solving skills; ability to make thoughtful proposals, provide alternatives, perform root cause analysis and demonstrate results through testing & metrics
- A team player who is hardworking, learns quickly and thrives in a collaborative, agile environment
7
Experience For Junior Client Engineer Resume
- Deep understanding in at least one specific area of game development: audio, animation, graphics, gameplay, etc
- Use data and metrics to help drive business decisions related to the Client Engineering team
- Create customized image and software deployment packages utilizing, System Center, Active Directory, Group Policy Objects, and Visual Basic scripts
- Identify and evaluate new operating system and PC hardware standards based on the needs of the organization
- Develop policies, procedures and documentation related to the deployment and maintenance of the organization's operating systems
- Windows operating systems and core application suites
- Knowledge and understanding of both virtual (VMware/Citrix) and physical environments
- Act as the point of contact for Infrastructure Engineering & Operations, IT Security and IT Support functions
- Write scripts that automate application and settings distribution using internal tools
8
Experience For Senior Infrastructure Client Engineer Resume
- Lead the client programming team to deliver high quality features to our players efficiently and reliably
- Adopts industry standard and team-specific coding practices
- Working with C#
- Working with .NET
- Automation of the client hardware and software provisioning & delivery architecture
- Lead improvements based on technology, best practices, or changing requirements
- Serve as 3rd and nth level support for all client related issues in keeping with the organizations incident and problem management escalation procedures
9
Experience For Client Engineer Resume
- Capable of working very closely with artists, designers, and engineers to understand and meet their client needs
- Collaboration and Instant Messaging
- Client OS Road Mapping
- Client OS Functional Patching / Service Packs (Windows)
- Client Hardware Device Road mapping and implementation (Desktop/Laptop/Tablet)
- Work with Engineering and Security stakeholders to deploy and support new Tanium features and configurations
- Respond to client security threats and remediation of vulnerabilities while contributing to both short term and long term strategies to stay ahead of the curve
- Coordinates building or decommission of environments for application projects; coordinates
- Advanced knowledge using Microsoft Office Professional; and general Visio and MS Project knowledge
10
Experience For Senior Client Engineer Resume
- Diploma in engineering, process technology or food technology
- Profound knowledge in food process, plant operation and packaging technology as well as suppliers of the respective equipment
- In a large enterprise working on endpoint data protection (security and backup)
- Self-driven, able to juggle many tasks under tight deadlines, and be comfortable bringing ideas to the table
- Intermediate knowledge of PowerShell, SQL, Group Policy, and Microsoft administrative tools
- A passion for customer services
- Great verbal/written communication with designers, artists, and other engineers
- Shipped a mobile app to either google play or iOS app store
- Worked on/created large frameworks and projects
List of Typical Skills For a Client Engineer Resume
1
Skills For Senior Client Engineer Resume
- Training and experience in Confectionary, Cheese & Grocery, and or Gum and Candy technologies is an advantage
- Advanced experience supporting Windows operating systems deploying enterprise-wide applications
- Thorough experience managing, administering, and troubleshooting Tanium in a large client endpoint environment
- Experience in engineering studies and project engineering
- Profound engineering knowledge and experience gained in major projects and/or Manufacturing assignments
2
Skills For Senior IT Client Engineer Resume
- Significant Experience managing 3rd party and project teams reporting through to senior stakeholders
- Experience in operating systems engineering (Windows, Mac, Android, iOS)
- Experience managing Windows desktops and developing images and software packages
- Experience developing and hosting servers
- IT Engineering experience supporting client devices (mobile and PC) in a distributed environment
3
Skills For Lead Client Engineer Resume
- Solid understanding of MDM/MAM tools and managing Android, IOS, and Windows devices
- Solid understanding of Windows core fundamentals, command-line operations, and service monitoring
- Works well in fast-paced environment with competing and changing priorities
- Experience creating and shipping games
- Experience with monitoring tools like ELK, OSQuery, and Splunk
4
Skills For Linux Client Engineer Resume
- Proven track record of implementing new technologies into an organisation
- Experience administering Microsoft SCCM, WDS, and MDT
- Experience in Microsoft Office engineering
- Experience working in a mid- to large-scale environment with at least 1,000 workstations
- Experience with a server-side scripting language (e.g. Node, PHP, Go)
- Advanced experience with participating in projects in a cross-functional environment
- Experience working on client side of a client/server architecture
- Experience building mobile applications with at least 1 shipped app
- Experience administering security tools and policies such as full disk encryption, anti-virus, vulnerability remediation & malware identification
5
Skills For Cross Platform Client Engineer Resume
- Experience in a similar role, potentially from a support background
- BYOD and MDM experience
- Excellent knowledge of MS Sharepoint
- Excellent knowledge of laptops, desktops and roadmaps
- Excellent knowledge of mobile devices and corporate contracts
- Significant experience with mobile
- Good knowledge of financial calculation and assessment tools
- Good knowledge of MS Office, MS Project, SAP, AutoCAD
- Obsessed with customer experience
6
Skills For Senior Mobile Client Engineer Resume
- Experience as a technical lead of a global enterprise service in a large company
- Understanding the technical challenges that arise from developing on multiple platforms
- Mentoring and supporting your team of talented programmers to enable them to produce their best work
- Fostering a team culture which values engineering principles, innovation, and continuous improvement
- Operating System(OS) usage (file structures & navigation, GUI customization and settings)
7
Skills For Junior Client Engineer Resume
- Having successfully developed and shipped mobile free-to-play titles
- Engineering and project work in international locations and teams outside of home plant
- Working knowledge of Unity toolset and plugins
- Bring Your Own Device (BYOD) & Mobile Device Management (MDM)
- Expertise with the macOS operating system on a structural level, along with a working familiarity of Windows and Linux operating systems
- Proficient in the understanding and troubleshooting of the Windows family of operating systems and SCCM (Large Scale Deployments)
- Performs literate programming, using adequate commenting and documentation tools
- Assist in defining and communicating the client technology strategy including the definition and enforcement of standards
- Perform unit testing of packages, application configurations, images and configuration performance using manual and automated testing tools
8
Skills For Senior Infrastructure Client Engineer Resume
- Software Packaging/Deployment (using SCCM)
- Deep understanding of application packaging and distribution
- Deep understanding of common networking protocols and technologies, as well as Jamf Pro, Chef, Munki, and other open-source tools as they relate to endpoints
- Microsoft Client OS support, imaging and trouble shooting
- Advanced knowledge of Windows OS commands, software upgrades, and with network routing and bridging protocols
9
Skills For Client Engineer Resume
- Resolve escalated operational issues regarding imaging in coordination with other departments
- Analyze and resolve imaging issues related to access control, user administration, and operating level system security
- Responsible for code reviews, unit testing, troubleshooting / analysis of your and other team member code
- Passion for games and being part of the gaming or entertainment industry
- Implement and handling centralized Linux operating system infrastructure
- Maintain client hardware standards including client configuration and test new technology to improve our computing environment
- Split your time 50:50 between leading the team to success and writing code yourself
- Architect new systems and re-architect old ones, delivering our goals through engineering excellence
10
Skills For Senior Client Engineer Resume
- Manage the client infrastructure aspects of technology migration; including capacity planning, security, and performance management
- Evaluate, perform proof-of-concepts, and assist in developing business use cases containing ROI opportunities for new client products or platforms
- Deep understanding of game assets and handling asset version changes
- Look for areas to increase revenue or support revenue generating processes using client technology
- Windows Mass Imaging, refresh, and deployment on a global scale
- Exposure of working in a retail environment
List of Typical Responsibilities For a Client Engineer Resume
1
Responsibilities For Senior Client Engineer Resume
- Experience with concurrent, asynchronous, and lock-free programming
- Would like to have SCCM 2012 and SCOM 2012 experience in addition to any previous versions
- Understanding of Microsoft Active Directory group policy for organization units
- Administers and manages the workstation operating system patching/security update program
- Knowledge and understanding of graphics programming, especially OpenGL, Metal and Vulkan
- Executes on-going application maintenance, recommend and design/implement improvements
- In a large enterprise working on endpoint data protection (security and backup)
- Clear and articulate communicator; confident at presenting
2
Responsibilities For Senior IT Client Engineer Resume
- Great understanding of virtualization specifically VMware's suite of products
- General networking technologies (TCP/IP, DNS, DHCP, VPN, etc.)
- House moving day - paid day off
- Performance oriented mindset, know how to get the most performance out of Unity apps
- Maintain and develop tools used to image, configure, patch, and update PC laptops and desktops
3
Responsibilities For Lead Client Engineer Resume
- Help with the architecture, design, and implementation of the next generation of Configuration Management and Patching tools for GoPro's Client Engineering Services team
- Enforce security policies and best practices for client machines
- Create and improve automation and tools to meet compliance requirements, remediate problems, and gather metrics on GoPro's fleet of Mac/PC laptops and desktops
- Engage with GoPro's business units to deliver tailored solutions to our end users
- Maintain and develop tools used to image, configure, patch, and update Mac and PC laptops and desktops
- Install, upgrade, support and troubleshoot Windows image in corporate environment
4
Responsibilities For Linux Client Engineer Resume
- Identify and incorporate critical image and software updates to ensure environmental stability
- PC system administration in an enterprise LAN environment
- Active Directory architecture and system integrations
- Builds Crawford & Company Desktop Images (Windows 7, Windows 10, et al)
- Delivers a stable Microsoft Windows OS (7/10) image for the Crawford Desktop environment
- Responsible for providing Tier 2/ Tier 3 level of user support analyzing and resolving escalated end user hardware and software incidents or problems in a timely and accurate fashion as well as providing additional training to the lower level support positions when required
5
Responsibilities For Cross Platform Client Engineer Resume
- Analyzes, builds, tests, and deploys software installation packages for the Microsoft Windows 7 and Windows 10 operating systems using Microsoft Windows Installer (MSI) technology, iVanti LANDesk, and Microsoft MDT Tool sets
- Responsible for the full desktop operating system image life cycle including: initial image problem research and discovery, contacting vendors and developers for information as required, image development and construction, image testing, deployment, third-level production support, and providing full image documentation and build notes
- Analyzes, troubleshoots, and correct production image engineering defects
- Actively Supports and Develops IT Policies, Procedures, and Documentation; Assists in the creation and maintains standards as they relate to delivery of network services
- Responsible for documenting changes to environment and maintaining inventory of standard hardware/local software by utilizing the current inventory/database/asset system
- Collaborate with engineers to build a core reusable framework by leveraging modern libraries
- Build in-house tools to enable top-tier writers and artists to bring us great entertainment
- Develop project plans and participate in scoping and estimation discussions
- Mobile Phone Solution and Hardware Selection
6
Responsibilities For Senior Mobile Client Engineer Resume
- Client OS Image Management and Standardisation
- Client Productivity Tool Direction and Service Packs (MS Office)
- Client remote connectivity for support services
- Multifactor authentication technologies
- Keeps abreast of current events
- Hands on experience with designing and managing Microsoft Windows Desktop infrastructures in a large geographically dispersed corporate environment (3000+ users)
- Design and build a customer-facing portal to be used by millions of Fox fans every day
- Window 7/10 design, configuration & deployment; Window 7/10 Build and Image
7
Responsibilities For Junior Client Engineer Resume
- Proficient with C#, C, or C++
- Self-motivated to meet deadlines, own product quality, and own code quality
- Perform and execute well-organized and timely deployments of application, major upgrades, security updates and patches
- Negotiate, define and implement service SLA and OLAs
- Diagnose and investigate unusual and complex systemic problems
8
Responsibilities For Senior Infrastructure Client Engineer Resume
- Collaborate and work with multi-functional teams to run client systems as they relate to internal infrastructure
- Write robust, well-engineered code across the game client, with the majority written in C++ and Lua
- Collaborate closely with the server team in many aspects of development
- Provide technical mentorship and guidance for a small team of engineers
- Strive to improve the quality of the user experience on all client platforms that are supported by Hearthstone. (PC, Mac, Android/iOS phones and tablets, etc.) Some of the areas that the client team is responsible for include
- Designs and implements solutions for Magic Digital in alignment with architectural designs and program needs
9
Responsibilities For Client Engineer Resume
- Implements functional specifications on targeted platform and languages
- Communicate and iterate on technical designs and decisions with the team
- Provides reasonable estimates of time and materials required to complete vision and scope goals outlined by Development Manager
- Develops client systems and help others to build those systems
- Knowledge, Abilities and Characteristics of the Ideal Wizard
- Write readable and maintainable code
10
Responsibilities For Senior Client Engineer Resume
- We are an Equal Opportunity / Affirmative Action Employer
- Design a reliable and repeatable build process of physical and virtual desktops
- Maintain awareness of current direction and changes in new technology, advances in the computer industry and relevant client systems such as VDI
- Develop the processes with which client hardware and software are automatically and regularly inventoried and available
- Implement and oversee execution of system management and control disciplines to ensure data security, integrity, confidentiality and recoverability
- Communicate with all levels of IT Leadership and Business Partners across Blue Shield of California’s environment regarding client platforms and software deployment activity
- Design and implement core features and systems
- Collaborate with members of the team to build sustainable, performant, and maintainable technologies and code
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