Clinical Application Specialist Resume Sample
Sydnee Wilkinson
1476 Lucius Way,
New York,
NY
+1 (555) 829 0307
Work Experience
Clinical Application Specialist
10/2015
-
PRESENT
Dallas, TX
- Assists physicians in the definition of requirements for clinical content, e.g., forms, letters, pick-lists. Works with Project Steering Team and other key committee’s to create enterprise application solutions tailored to best practice disease management, as they are developed
- Knowledge about use and background in IVD POCT and clinical applications, eg Cardiovascular biomarkers, coagulation or willing to learn this quickly
- Experience in this field
- Good social skills in order to deal with customers in the Healthcare Space
- Willing to travel (30-50% of the time)
- Maintains specific clinical application credentialing where applicable, as well as clinical licensing/certification and ongoing competency as is appropriate to one’s selected area of expertise
- Developing and executing an instruction program for the users, in order to maximize the independency of the user, with regard to the operation of the system and choice of functions
- Customizing the system to the specific wishes of the users, working in close contact with project management and account management, in order to maximize the performance for each specific user
Senior Clinical Application Specialist
08/2010
-
07/2015
Los Angeles, CA
- Traveling up to 75% of the time (by air), performing the implementation of trial installations (in cooperation with service), in order to get PACS working and to get the maximum information for evaluation by the product group
- Monitoring the use of each system by executing regular contact with the users, in order to solve problems regarding the operation of the system or to adapt the system to the user’s wishes
- Running demonstrations and presentations, where required, to stimulate the sales of the assigned equipment
- Keeping in close contact with the product group, in order to increase/maintain the application knowledge and provide timely information about new developments
- Participating in the development of new functionality or the development of improved system settings
- Performing the implementation of trial installations (in cooperation with service), in order to get PACS working and to get the maximum information for evaluation by the product group
- Serve as the customer’s liaison to Zeiss on administrative and technical/clinical issues. Request assistance as needed
- Demonstrate flexibility in adapting to territory realignment.
- Possess knowledge of the diagnostic ophthalmic industry
Senior MR Clinical Application Specialist
06/2008
-
07/2010
New York, NY
- At least three to five (3-5) years of experience in an ophthalmology clinic setting or in the diagnostic ophthalmology industry or comparable experience
- Knowledge of visual fields, lensometry, refractometry, and biometry and/or fundus photography. Knowledge of laser scanning technology, fluorescein angiography, and/or OR experience is helpful but not mandatory
- Excellent communications skills (written & verbal) and the ability to work with customers in challenging situations is required
- Apply knowledge of the diagnostic ophthalmic industry to conduct tailored training for doctors and staff in operation and clinical applications
- Follow standard practices & procedures in analyzing data or situations from which answers can readily be obtained
- Basic skills in computers & accompanying software. (Microsoft Office—Word, Excel)
- Travel overnight and work occasional weekends
- Well organized and capable of working independently with minimal supervision
- SPECIAL DEMANDS: (If any, describes physically uncomfortable conditions, travel requirements, heavy lifting, etc., ref. ADA)
Education
Howard University
2004 - 2008
Bachelor's Degree in Biomedical Field
Professional Skills
- GEHC Product experience in the following: Facilitating adult learning with PC skills and an understanding of networked environments
- Analytical skills, experience in the interpretation of the application results
- Excellent customer and people skills
- Intercultural skills/experience are beneficial
- Strong leadership, communication, organizational, and analytical skills
- Demonstrate ability to multitask while working independently or collaboratively and ability to adapt to shifting priorities, demands, and timelines
- Independently searches for information and proactively identifies gaps in skills and knowledge and independently finds ways to meet learning needs
How to write Clinical Application Specialist Resume
Clinical Application Specialist role is responsible for clinical, customer, english, training, health, organization, communications, organizational, interpersonal, design.
To write great resume for clinical application specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinical Application Specialist Resume
The section contact information is important in your clinical application specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinical Application Specialist Resume
The section work experience is an essential part of your clinical application specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical application specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical application specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinical Application Specialist resume experience can include:
- One year experience in an ambulatory care setting or other technical/clinical experience. Understanding of basic ambulatory clinical processes of care and office practices; translating people, process and technology issues and conflicts
- Prior experience with an electronic medical record; prior teaching/education experience, preparing and sharing information is highly desirable
- Three or more years of demonstrated clinical scanning skills in Ultrasound
- Strong Communication skills - This role is more of a pre-sales position as well
- Excellent communication skills and a sense of commerce
- Strong communication, negotiation and interpersonal skills
Education on a Clinical Application Specialist Resume
Make sure to make education a priority on your clinical application specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical application specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinical Application Specialist Resume
When listing skills on your clinical application specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinical application specialist skills:
- Good interpersonal skills, professional attitude, excellent teamwork and organizational skills
- Dependability, capacity for teamwork, capability to come to decisions, organizational skills, self-reliance and motivation, and good interpersonal skills
- Excellent IT skills with experience in the use of MS Office Software – essential
- Excellent instructional skills with demonstrated proficiency in both oral and written communication
- Excellent planning and organizational skills, ability to gather and convey product specification design aspects and clinical workflows
- Excellent customer service and communication skills with internal/external customers and coworkers
List of Typical Experience For a Clinical Application Specialist Resume
1
Experience For Senior Clinical Application Specialist Resume
- Supports the implementation and support of clinical applications including dbMotion, Aria, Teleresults . Work includes interfaces, contributing to clinical requirements definition, participating in testing and developing related workflows
- Assesses impact of changes to the quality of care using the clinical application, tests new and existing functionality prior to application upgrades and releases and helps implement third party software and related application modules by assisting with testing, software configuration, and workflows
- Works independently and with other members of the clinical application support team for the resolution of user problem tickets and diagnosis of application errors
- Effectively communicates with non-technical users to resolve problems and errors in the clinical application. Where necessary, works with the application vendor on resolution and with other departments to coordinate changes and go-lives that cross department or team boundaries
- Experience in molecular biology applications is mandatory. Bioinformatics experience is desirable
- Experience as application specialist in the clinical market or any NGS/BFX experience
- Exceptional interpersonal skills and as a change agent and process oriented individual
- Supporting & Cooperating: Demonstrates an interest in and understanding of others
- Demonstrated practical understanding of SAS programming concepts and techniques
2
Experience For Clinical Application Specialist Senior Resume
- Strong understanding of Long Term Care operations including clinical/medical record documentation
- A first Work experience on Siemens imaging systems is preferable
- Develop strong relationships with Key Opinion Leaders in Thailand and work with Marketing to provide our KOLs with international exposure
- Clear understanding of the Diagnostic markets and ability to gather good market intelligence with respect to competitive products and vendors
- In-depth knowledge and experience with MA/TC products in the critical care environment
- Plan clinical support activity to effect growth and maintain the safe and effective use of products
- Develop functional specifications and feature/function prioritization that meet the needs of target customer segments together with the Product Manager
- Maintain and grow strong relationships with distributor network
3
Experience For Senior MR Clinical Application Specialist Resume
- Experience in sales is beneficial
- Coordinating and delivering application training to internal teams including CS, sales and dealers
- Contributing to and reviewing of customer facing product documents
- Managing 3rd party training vendors to deliver qualified application training for non-key account hospitals
- Setting up customer application training centers and organize training activities
- Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances
- Establishing a qualified standard customer application training workflow
- Making up and update application training material
- Supporting local marketing activities within budget planned
4
Experience For Dosewise Solutions Clinical Application Specialist Resume
- Performing after sales installation training
- Participating in the sales district planning exercise. Provide information about market trends, competitor’s sales practices and potential projects
- Ensuring customer satisfaction by timely responding to all customer requests so that customers find it easy to do business with PMS
- Providing customer feedback using the CFS process
- Organizing & Executing: Focuses on customer needs and satisfaction
5
Experience For Field Clinical Application Specialist Resume
- Taking care of demonstrations and presentations, where required, to stimulate the sales of the assigned equipment
- Promoting Philips Ultrasound Healthcare Solutions in individual customer visits, product demonstrations, seminars and trade shows
- Preparing detailed product specifications for the development and implementation of customer applications/solutions
- Conducting application related clinical trials
- Promoting Healthcare Solutions in individual customer visits, product demonstrations, seminars and trade shows
- Making careful use of demo-equipment
- Cooperating with support department and exchange all relevant information about defective products and customer needs
- Cooperating with product management for feedback on products
- Ensuring Philips un-compromised fulfillment of business fundamentals and of business conducts
6
Experience For Clinical Application Specialist, Senior Resume
- Working knowledge of a clinical environment
- Communicating: Speaks clearly and fluently
- Conducting regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
- Representing Philips during international trade shows
- Providing required applications report on completion of all application visits
- Supporting product management with new product introductions to the markets (as a clinical subject matter expert)
- Leading functional requirements definition work streams across the market organizations
- Developing and maintain demo environment used by international markets
7
Experience For Cdi-filmarray Clinical Application Specialist Resume
- Developing representative use cases and data sets for demo scenarios
- Responsible for the accuracy of SAS programs by reviewing output, reviewing code, reviewing log files and running all checking utilities
- Create training materials using a variety of authoring software, including video learning. Provide reference guides to end-users
- Assist marketing with strategic planning /forecasting/meetings/ trade shows
- Helps prepare product training materials and assists with facilitating training based on users’ and the organization’s needs
- Knowledge of various databases and operating systems; basic familiarity with networking, backup processes and disaster preparedness and recovery
- Support trade shows and professional conferences by performing product demonstration and customer training
- Develop training plans to fulfill training obligations of order to meet customer needs and achieve a high NPS
8
Experience For Clinical Application Specialist CT Resume
- Ensure that products / solutions are designed according agreed user needs with optimal protocol setting for the clinical application area
- Deliver appropriate DHF contributions to R&D according QMS. Trouble shooting on application level where R&D involvement and solutions are needed
- Manage 3rd party training vendors to deliver qualified application training for non-key account hospitals
- Coordinate and deliver application training to internal teams including CS, sales and dealers
- Set up customer application training centers and organize training activities
- Extensive and continuous training on the latest equipment, tools and innovations within Patient Monitoring
- Deliver clinical training to existing and new customers and Alcon personnel as required
- High Integrity: Accepting and adhering to high ethical, moral, and personal values
- Disseminate conceptual and complex ideas to a wide variety of audiences using appropriate media and methods to promote understanding
9
Experience For Ultrasound Clinical Application Specialist Resume
- Documents processes and assists with cross-training of other team members
- Assists with data clean-up and preloading efforts within the clinical applications assigned
- Development and delivery of product related clinical training
- Represent and champion clinical applications support needs for Patient Monitoring customers
- Work closely with Philips Sales, Service, Marketing, etc. and with end users in both pre and post-sale situations
10
Experience For Clinical Application Specialist General Imaging Ultrasound Resume
- Highly proficient utilizing Microsoft Office Suite and Salesforce
- Clinical training for customers and Alcon personnel as required
- Develop and execute training sessions for various company personnel
- Responsible for creating peer review programs for assigned studies
- With supervision, responsible for the creation and accuracy of derivation programs for routine situations, including peer review
- Discuss with supervisor to ascertain appropriate understanding of non-routine requests
List of Typical Skills For a Clinical Application Specialist Resume
1
Skills For Senior Clinical Application Specialist Resume
- Excellent communication skills both verbal and written, with the ability to deal with customers and staff at all levels
- Experienced knowledge of all features of the product, 2 years’ experience
- Experience as a licensed medical professional (i.e. – RN, etc.) with Super User experience in at least two applications. - Required
- Clinical Applications IT experience or 10+ years’ experience as a licensed medical
- Communicate effectively using local language Quality
2
Skills For Clinical Application Specialist Senior Resume
- Three (3) or more years of progressive experience in a Post-Acute Skilled Nursing and/or Healthcare environment
- Expert and critical thinking skills and ability to provide educational programs to varied levels of facility, regional and corporate staff
- Or more clinical experience, 5 years of Radiology Modalities experience,
- Good at team working and have good understadning of customer needs
- Presentation skills and delivery of training – essential
- Experience in training skilled professionals
- Proven sales experience
- Effectively manages unexpected situations
3
Skills For Senior MR Clinical Application Specialist Resume
- Experience with personal computers, information management, and computerized clinical systems. Proven ability to be self-directed and team oriented
- Leading & Relating to Others: Establishes good relationships with customers and staff
- Delivering application training to regional key account hospitals to maintain good customer relationship
- Organizing customer experience sharing activities like user club
- Marketing experience highly regarded
4
Skills For Dosewise Solutions Clinical Application Specialist Resume
- Nursing background with experience working in ICU and/or OT wards
- Experience in using/reviewing clinical quality reports and data analysis for improving patient care and outcomes
- Applicable experience working with and/or supporting Radiation Oncology applications including Aria and Epic Beacon
- Experience in providing applications training on medical imaging products is required
- Excellent networking opportunities and chances to develop your expertise by interacting with customers and experts
- Clinical physicist working experience
5
Skills For Field Clinical Application Specialist Resume
- Software, data, and hardware/software system troubleshooting experience
- Experience in using information systems in the care of critical care patients
- Preferably having previous sales support experience
- Two years of experience as a Medical Assistant in a healthcare physician clinic setting
- Deliver application training to regional key account hospitals to maintain good customer relationship
- Organize customer experience sharing activities like user club
- Demonstrated basic clinical scanning proficiency
6
Skills For Clinical Application Specialist, Senior Resume
- Experience with Microsoft operating systems and PC-based computer applications and network familiarity
- Previous educational or training experience especially with lasers
- Good team work with dealer specialist and monitor training standard and quality
- Highly skilled communicator, using modern technology and tools to influence and deliver messages to internal and external customers
- Good knowledge of the system architecture and used technology
- Expertise in related clinical application area of related experience in the clinical application domain from either the clinical or research perspective
- Extensive experience in the critical care, within the last 5 years, at senior clinical levels such as clinical specialists or clinical manager
- Experience in clinical information system design and/or configuration
7
Skills For Cdi-filmarray Clinical Application Specialist Resume
- Experience in clinical literature reviews, clinical research, and/or trials
- Experience in management of collaboration setups is beneficial
- Ensure a consistent and common user experience across all elements of the products
- Current clinical experience and specialized in Maternal Infant Care – NICU or Labor and Delivery
- Work Experience Required
- Directly related experience in Ophthalmology
- Good understanding of the clinical imaging workflow in- and outside the Radiology department
8
Skills For Clinical Application Specialist CT Resume
- Experience in clinical field using patient monitoring devices would be advantageous
- Excellent benefits including a company car, remote working possibilities, extensive occupational healthcare, and subsidies for lunch and wellness
- Proven track record in handling and achieving sales targets
- Experience and proficient in Microsoft Office, design, presentation, and publishing software with the ability to create online training videos
- Clinical experience in clinical setting
9
Skills For Ultrasound Clinical Application Specialist Resume
- Almost 2 years experiences (could also during University) in clinical environment preferably in mergency or Acute Department
- Strong collaboration attitude in networked working environment
- Experience in training and development of new products into a medical/clinical environment
- Experienced knowledge of all features of nuclear imaging (PET scan, SPECT scan)
- Registered Radiographer or Nurse with extensive experience working with relevant products
- Experience working with Salesforce.com or similar CRM
- Extensive experience in using an electronic medical record for patient care
- 2+ of clinical education, classroom or on the job mentorship and training experience
- Experience working with channel partners/distributors
10
Skills For Clinical Application Specialist General Imaging Ultrasound Resume
- Educate healthcare personnel, nursing staff, and informatics professionals on how to operate associated electronic clinical communications software/hardware
- Working experience in clinical field
- Clinical SAS experience
- Demonstrates financial awareness
- Evidence of sales success
- In-depth knowledge and experience of Radiology products and IT systems
- Clinical Experience with healthcare IT solutions, ideally within high acuity care
- Experience of clinical support in a cath-lab
- Experienced knowledge of all features of Ultrasound equipment
List of Typical Responsibilities For a Clinical Application Specialist Resume
1
Responsibilities For Senior Clinical Application Specialist Resume
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, FDA etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
- Insure completion of all field modifications instructions (FMI’s) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
- Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers
- Plan clinical application training tailored to customer needs together with the sales specialist and installation team, and performs the application training for customer’s onsite
- Certify customer ophthalmic staff on company manufactured medical device equipment after training during surgery observation & guidance, according to company standards, to include: laser, micro keratome , diagnostics
- Successfully manages work that require developed project management skills
- Analytical skills – synthesizes complex or diverse information
- Possess superior communications skills, both written and oral, in Arabic and English with the ability to deal with customers and staff at all levels
2
Responsibilities For Clinical Application Specialist Senior Resume
- Experience in-vitro medical device business experience
- Training experience – Advantage
- Professional experience in a radiology department or equivalent background involving clinical and medical technology expertise
- Demonstrates advanced professional capabilities
- Achievement focus – demonstrates persistence and overcomes obstacles
3
Responsibilities For Senior MR Clinical Application Specialist Resume
- Strong computer literacy and comfort, ability and desire to advance technically and understand industry standards
- Strong ability to appropriately handle confidential and sensitive information
- In-depth knowledge and experience in Ultrasound domain
- Experience in this type of role previously
- Ensure all SAS programs are imported into the archive system prior to the creation of final output
- Assist the team to identify evidence-based clinical product benefits
- Registered Nurse with extensive experience with patient monitoring equipment
- Previous work experience in a clinical environment - essential
- Strong clinical background within Cardiac Surgery – essential
4
Responsibilities For Dosewise Solutions Clinical Application Specialist Resume
- Previous experience of the commercial sector in the medical equipment arena - desirable
- Having worked either in a Radiology department, or as a PACS (Picture Archiving and Communication System) administrator in a hospital setting
- Promoting Philips Healthcare solutions during customer visits, product demonstrations, seminars and trade shows
- Understanding the clinical landscape in their countries and develop a strategy how to best tackle the clinical markets in their regions
- Supporting new product implementations by means of working with development team, supporting the product in the field and cross train colleagues
- Monitoring the use of each system, stay in close contact with the users and solve problems and/or change the system according to the wishes of the users
- Delivering expert knowledge and advice on using Philips solutions
- Interest and ability to work/travel to client’s location/residence, including during evening hours
5
Responsibilities For Field Clinical Application Specialist Resume
- Proficient in computer literacy with knowledge relating to currently approved software and operating systems, networks, and connectivity
- Complete weekly expense reporting according to company policies and procedures
- Build internal relationships within the company including sales, marketing, and customer service
- Provide customer training, clinical application consultation and other on-going support to customers to achieve highest customer satisfaction
- Make a local customer group training program to deliver advance clinical training course to customer
- Ability in dealing with VIP customers and reference sites handling
6
Responsibilities For Clinical Application Specialist, Senior Resume
- (re-)Training hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
- Co-developing training material for application specialists in our markets
- Support the Clinical market on the operation of Thermo Fisher Scientific / Ion Torrent product portfolio in Next Generation Sequencing
- Promotion of clinical solutions to existing customers
- Succeeds in ever widening range of scope
- Sound knowledge in Women’s Health, namely Mammography, with focus on Mammography screening, Tomosynthesis, and Biopsy procedures
- Provide clinical/ sales support to Acute Care Therapies Cardiac Surgery customers on a daily basis with training, education, evaluations and follow up visits
7
Responsibilities For Cdi-filmarray Clinical Application Specialist Resume
- Create and update all training documentation for Getinge UKI Cardiac Surgery customers
- Seek new opportunities within accounts whilst training
- Preparation and execution of customer training workshops
- Host co-travel when necessary with manager, sales or marketing managers, or other application specialists
- Convey/communicate company marketing messages to customers or potential customers on key products
- Design and deliver of training programs for Reichert teams
- Follow up on Reichert generated leads, nurturing of leads and hand off leads to appropriate person
8
Responsibilities For Clinical Application Specialist CT Resume
- Familiarity with digital imaging workstation products in MRI, CT or Ultrasound
- Knowledge of MRI scanning procedures (non-essential_
- Through understanding of medical device regulations
- Clinical background ideally with a qualification in radiography, cath lab nursing or cardiac physiology
- In-depth knowledge of patient monitoring products
- Background in nursing or medical technical area
- Interest in medical technology and integrated operating systems
9
Responsibilities For Ultrasound Clinical Application Specialist Resume
- Extensive and continuous training on the latest equipment, tools and innovations within IGT and DXR
- Track record of over-achieving quota
- Engage in a consultative discussion with medical practitioners, including doctors
- Establish a qualified standard customer application training workflow
- Make up and update application training material
- Support local marketing activities within budget planned
- Commercial Thinking: Keeps up to date with competitor information & market trends. Identifies business opportunities for the organization
10
Responsibilities For Clinical Application Specialist General Imaging Ultrasound Resume
- Promotes Radiology Informatics solutions during customer visits, product demonstrations, and trade shows
- Collaborates with medical doctors and physicists of Clinical Science sites in evaluating new clinical applications of technology
- Adaptable/Flexible: Being open to change
- Be able to organize special training
- Manage the customer to follow the training
- In-service (train) ophthalmic staff on data collection and data collection software, medical device equipment upgrades
- Provide pre-determined territory support to customers (after sales support) via telephone, email, or on-site visits with regards to training, applications, troubleshooting/product complaints (field territory customer phone calls
- Provide applications support at conventions or user meetings
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