Clinical Systems Analyst Resume Sample
Telly Wuckert
408 Willie Cape,
Philadelphia,
PA
+1 (555) 423 1077
Work Experience
Senior Clinical Systems Analyst
04/2016
-
PRESENT
Boston, MA
- Documents each support issue within INC’s incident management system to ensure issues/requests are resolved and tickets closed. Develops increased SME knowledge for remedy of issues based on prior solutions
- Maintains knowledge and technical skills associated with the usage of the INC’s incident management system
- O Job Description
- Experience with configuring, maintaining and enhancing the Practice Management and Electronic Health Record and Ancillary systems like Laboratory, Pathology, Imaging, and Cardiology
- Technical knowledge of EHR HTML and CSS
- Build and Maintain strong relationships with Physicians and staff in their use of the EHR implement advance workflows to optimal efficiency
- Identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction
- Experiencing configuring and building flowsheets, templates and forms in Electronic Health Records
- Fundamental knowledge of computer systems and their use. Assists providers and support staff with adoption of new functionality and re-design of workflow to reflect Best Practice clinical operations
Clinical Systems Analyst
06/2009
-
11/2015
Chicago, IL
- Work a flexible schedule to meet the needs of the group growth and expansion including on call hours
- Responsible for daily issue resolution and support of the clinical information systems
- Directly manage small projects and workflow implementations
- Support the organizations efforts to meet Quality Improvement Program goals designed to improve care delivery in an ambulatory practice setting
- Work independently as well as in a group setting
- Proficient in Excel including pivot tables
- California Registered Nurse License required. Three years of RN clinical experience required. One year information systems experience and famili
- Demonstrated ability to work independently within third party software (e.g. Epic) to build, edit and test complex application functionality
Clinical Systems Analyst, / CCL Developer
01/2003
-
04/2009
Chicago, IL
- Demonstrated ability to manage medium sized and moderately complex projects
- Substantial understanding of customer operations and information system needs
- Applies combination of industry/ clinical research and clinical systems knowledge to support end Users of assigned system(s) according to current support guidelines in a professional and timely manner
- Technical knowledge of Electronic Health Record, HTML and CSS
- Fundamental knowledge of computer systems and their use. Assist providers and support staff with adoption of new functionality and re-design of workflow to reflect Best Practice clinical operations
- Participate in projects and workflow design
- Provide on-site support and training when necessary
- Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge
Education
University of Minnesota, Morris
1999 - 2003
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrated verbal, written, listening and analytical skills
- Demonstrates verbal, written, listening and analytical skills
- Demonstrated verbal, written, listening, and analytical skills
- Demonstrated experience positively influencing business outcomes through communication, negotiation, managing conflict and building relationships
- Experience implementing, validating, and/or supporting systems in a biotechnology or pharmaceutical company
- Strong understanding of interfaces and troubleshooting processes is strongly desired
- Data modeling skills (knowing where to look in the database for information
How to write Clinical Systems Analyst Resume
Clinical Systems Analyst role is responsible for software, training, integration, database, security, telecommunications, architecture, reporting, design, research.
To write great resume for clinical systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinical Systems Analyst Resume
The section contact information is important in your clinical systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinical Systems Analyst Resume
The section work experience is an essential part of your clinical systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinical Systems Analyst resume experience can include:
- Completes mandatory education and training in order to maintain organization and department specific competencies and requirements. Maintains applicable certification/licensure
- Excellent communications, writing, and editing skills needed for effective communication
- Excellent client facing skills, self directed and results oriented
- Strong PC and analytic skills required
- Effective documentation skills are essential
- Good project oriented skill sets including attention to detail are essential
Education on a Clinical Systems Analyst Resume
Make sure to make education a priority on your clinical systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinical Systems Analyst Resume
When listing skills on your clinical systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinical systems analyst skills:
- Formulates solutions using effective communication skills with providers, department managers, units, and other related personnel and outside vendors
- Excellent client, vendor, project team, and employee relationship skills
- Excellent analytical, communication and customer service skills
- Strong, demonstrable experience implementing and supporting HIS applications within a hospital / health system is also required
- Critical thinking, discretion and independent judgment skills
- Communicates effectively by promoting the flow of information within and outside the department
List of Typical Experience For a Clinical Systems Analyst Resume
1
Experience For Senior Clinical Systems Analyst Resume
- Demonstrates ability to lead a team thru goal setting, planning, organizing and execution
- Experience supporting mission critical clinical systems (non-Cerner)
- Assists with pharmacy system build, data validation and system testing as appropriate
- SSRS reporting experience
- Experience with installation of application upgrades on the server and end-user devices
- Validate reports through formal test cases or independent programming
- Experience design, build, implementing, supporting, and/or using Epic Systems applications
- Participate in system validation activities, including authoring requirements, specifications, test plans and other documentation
- Experience with design and build of Cerner (PathNet) system within General Lab, Microbiology, Anatomic Path & Blood Bank
2
Experience For Senior Clinical Systems Analyst Sunrise Clinical Manager Resume
- Demonstrated progressively responsible assignments in system analysis functions
- Responsible for assisting user management in setting priorities within that functional area
- Knowledge and experience in Eligible Provider MIPS/MACRA Fundamentals and Epic Tools and Reporting
- Knowledge and experience in Hospital Quality Fundamentals and Epic Tools and Reporting
- Knowledge and experience in Population Health and Epic Tools and Reporting
- Experience with project upgrade and implementation required
- Understanding business requirements and designing technology solutions to meet business needs
- SQL proficiency pulling data, querying data and writing queries and understanding relational database concepts and data models
3
Experience For Clinical Systems Analyst & Reporting Resume
- Act as back-up to production support lead for SAS Server, identifying issues and designing and implementing solutions to address them
- Continue to push for advancing clinical system understanding and cross-functional training to work across product lines
- SQL proficiency (pulling data, writing queries, understanding concepts etc.)
- Coordinates and performs education and end-user training programs to assure systems are utilized as designed
- Participate in and contribute to initiatives to streamline and improve existing procedures and tools
- Participate in the implementation of new systems as a member of the project team, providing technical expertise and analysis
4
Experience For Clinical Systems Analyst, / CCL Developer Resume
- Keep current with the latest technology; regularly attend technical training to maintain technical expertise
- Evaluates software solutions to meet the needs of the department, providing detailed reports and cost analyses for various options to the Administrative Team
- Team functions: On Call sharing, meetings, etc
- Generates reports and interprets data to assist in operational decision making. Generates and reviews reports to ensure regulatory compliance
- Assist as needed in the evaluation of upcoming solutions
5
Experience For IT Clinical Systems Analyst Senior Resume
- Medicine General Understanding
- No travel; no telecommuting
- Familiarity with a service management concepts, practices, and procedures including standards such as ISO 20000, ITIL, ITSM
- Develops end-user documentation or permanent reference for clear, concise information
- Sunquest Gen Lab, Micro, Blood Bank and Cerner CoPath
- Interacts with end-users as required to assist in problem definition and system design
6
Experience For Clinical Solutions Clinical Systems Analyst Resume
- Work with clinical users to build and maintain a new electronic record for Behavioral Health Services (BHS) and Psychiatric Emergency Services (PES), within our Epic EHR
- Work with the BHS Clinical Team, Ambulatory Build Team and Clinical Documentation Team to understand data structures, set and follow best practices and other team policies
- Interacts with end-users to assist in problem definition
- Per applicable SOPs, perform validation of reports created by other team members. This includes validation via independent programming or by writing or executing test cases or other test documentation
- Ensure assigned system(s) meet service level agreements with end users, both internal and external
- Work at the direction of product directors within product lines to understand intention of clinical and operational stakeholders; adapt using development iterations to end with working prototype to take to production
- Develops administrative reports and benchmarking data using various software programs and tools
- Works closely with the management team to define reporting and analytical needs
7
Experience For HS Clinical Systems Analyst Resume
- Interacts with end-users as required to assist in problem definition and system design and discovery
- Oversees projects as assigned by SurgiCenter Administrator. Maintains logs, worksheets and other project documents. Archives documents at project close
- Performs regular QA audits for incomplete/insufficient documentation. Works with management team and staff to resolve issues
- Resolves or escalates systems-related issues identified by end users. Documents and communicates with Management Team regarding issues, updates, progress and resolution
- Creates training documentation and conducts/delegates staff training for multiple clinical systems
- Responsible for 24 hour on-call problems occurring with PICIS and other interfaces
- Provides support and maintenance for the systems specific to the needs of the SurgiCenter
- Creates and maintains backup procedures and reports any system or component failures to the management team
8
Experience For Surgical Services Clinical Systems Analyst Resume
- Modifies, maintains and updates Picis applications
- Monitors clinical workflow procedures and makes recommendations for improvement
- Elicit and document report requirements using documentation and processes as specified per applicable SOPs; meet with and interview customers to understand reporting needs
- Create reports using SAS and other tools based on data from the Argus safety database and related data repositories
- Assists in coordination of user/IS groups to identify solutions to business/clinical needs. Communicates designs to Programmer Analysts for implementation of technology solutions. Represent assigned client/application base to the IS department
- Develops training, testing, and security plans to ensure design meets defined business requirements. Coordinate plans as needed. Provide or oversee ongoing training to clients and IS staff
- Collaborate with IS and Operations in order to identify and assess organizational strategies such as work flow and systems/applications to meet clients’ operational needs
9
Experience For Clinical Systems Analyst Resume
- Performs in the role of project coordinator or manager for IS projects. Assures smooth turnover of projects, both at the initiation as well as at the conclusion, to support services within IS as well as in customer departments
- Uses applicable clinical experience/knowledge to analyze workflows and make recommendations
- Assists in the development of the IS Department’s policies and procedures and recommends to management suggestions for improvement
- Collaborates with all departments of IS, recommends appropriate system back-up procedures and obtains management approval for back up procedures
- Act as liaison between Clients and IS Department personnel in addressing problem area operating condition; includes opening, updating, and documenting resolutions in the problem management system
10
Experience For Senior Clinical Systems Analyst Resume
- Use clinical experience/knowledge to identify and respond to urgent changes or requests that impact Patient Safety, Quality, or other federal / regulatory requirements
- Determines and identifies business and clinical issues through interaction with clinicians and other users
- Evaluates, designs, codes, tests, and implements custom and vendor supplied systems software
- Two (2) years information systems configuration, conversion, implementation and support required
- Act as primary business relationship manager (BRM) for assigned organization(s), representing DevBOT to their leadership, enhancing and maintaining strategic relationships with appropriate levels of executive and other key business partners and other internal stakeholders
- Understand complex business needs, processes, strategies and objectives in an effort to identify opportunities for technology improvement or innovation. Influence strategic initiatives, services and personnel in support of overall business strategy
- Lead prioritization of business demand for DevBOT services based on needs/strategy of organization(s) assigned
- Act as or provide oversight for project manager and/or business analyst on assigned projects, and recognize/ minimize business value lost during project/program execution
List of Typical Skills For a Clinical Systems Analyst Resume
1
Skills For Senior Clinical Systems Analyst Resume
- Evaluates, designs, codes, tests, and implements custom or vendor supplied systems software to effectively respond to the business and clinical requirements
- Experience supporting the software development life cycle and/or industry-related experience
- Systems analysis experience and application systems analysis experience
- Demonstrated knowledge and experience with Health Level Seven International (HL7) standards
- Prior Clinical Trial Management System (CTMS) experience, either as a User, as a subject matter expert or as part of a systems support team
- Experience in designing, building, and implementing business solutions using information technology
2
Skills For Senior Clinical Systems Analyst Sunrise Clinical Manager Resume
- Experience working in or administering SQL Server databases
- Hands on experience in designing, developing and deployment of Soarian Clinicals projects
- Past experience working in the transplant field as a clinician
- Experience with OTTR software and IT interfaces and reporting
- Cerner build, testing and implementation experience
- Experience in Information Systems development implementing, and supporting clinical application systems
- EPIC Ambulatory or Beacon certifications or experience
- Experience in IT service desk/help desk support
3
Skills For Clinical Systems Analyst & Reporting Resume
- Demonstrates leadership judgment in organizing and communicating with team members
- Experience building and providing operational support of one or more Cerner Millennium modules
- Experience in web services development using SOAP, winbatch programming and wireshark
- 1 – 2 years’ experience with Cerner HNA Millennium applications and the CCL programming language required
- Experience providing application and integration support and maintenance from a Health IT environment
- Special consideration given to experience with (in descending order of importance)
- Experienced in creating business requirements, uses cases, workflows, and documentation
- Demonstrated ability to relate technology to the customer so that they are comfortable with using it and perceive value in the service provided
- Experience in Ensemble & Cache mumps programming
4
Skills For Clinical Systems Analyst, / CCL Developer Resume
- Experience in Epic cache admin, and Epic Bridges, including involvement in two Epic implementations or upgrades
- Experience as lead project manager, business analyst, or similar role on a technology implementation project
- Experience in Clinical Laboratory Processes and integrations with EHR’s
- Demonstrated knowledge of HIPPA regulations
- Previous experience with product support of users in a healthcare environment required
5
Skills For IT Clinical Systems Analyst Senior Resume
- Experience with major systems development and implementation
- Experience and/or certification in, EpicCare Ambulatory, Decision Support, Population Health, EpicCare Inpatient
- Provide orientation and guidance to users on how to operate new system functionality
- Experience administering applications
- Experience with process improvement and systems thinking
- Cerner Millennium solution design, build, testing, implementation, and support experience
6
Skills For Clinical Solutions Clinical Systems Analyst Resume
- Experience supporting clinical applications
- Clinical background and/or experience in a clinical setting
- Demonstrates initiative in identifying opportunities for self development and enhancement of professional competency
- Development experience using Soarian Clinicals admin desktop and adaptability tool
- Cerner build experience specifically PathNet. Core, PowerChart, MDI, FSI optional
- Cerner PharmNet experience
- Previous experience in health care delivery systems
- Demonstrated ability to articulate strategic plans
- Experience and/or Proficiency in EpicCare Ambulatory Core EMR, EpicCare Inpatient, Epic Infection Control Module, CareEveryWhere
7
Skills For HS Clinical Systems Analyst Resume
- Experience with electronic health record analysis, design, and development life cycle
- EPIC Certification and/or Beacon Experience
- Relevant experience in a health care environment
- Clinical/healthcare field experience in healthcare informatics, computer applications, or business analysis
- BA/BSc in the life sciences, computer science, information technology, business administration, or equivalent combination of education and experience
- Progressively responsible and directly related work experience
- Working knowledge of third party claims processing, Medicare billing, HL7 messages such as CDA, ADT, ORU
- Responding to end user questions or requests by providing guidance and or resolution
8
Skills For Surgical Services Clinical Systems Analyst Resume
- Identifying issues for escalation routing appropriately (to other team members, internal resources, external resources, etc.)
- Working proficiency in Microsoft Office applications, i.e. Word, Excel, PowerPoint, Access and website navigation
- Working proficiency in Microsoft Office applications – i.e. Word, Excel, Outlook, PowerPoint, Access and website navigation
- Working proficiency in Microsoft Office applications, i.e. Word, Excel, Outlook, PowerPoint, Access and website navigation
- Documenting support issues within Syneos Health incident management system to ensure issues/requests are resolved and tickets closed
- Assisting with legacy data migrations
- Research means of maintaining system capacity and performance while reducing cost
- Assists in documenting systems policies, procedures and training materials
- Maintains inspection readiness and is active in writing/reviewing procedures and processes
9
Skills For Clinical Systems Analyst Resume
- Assists in documenting systems policies, procedures, and training materials
- Further the Mission and Philosophy of Stamford Health System by treating all daily contacts with respect, courtesy and patience
- Participates in design and process changes regarding to the Electronic Medical Record
- Designs applications leveraging best practice configuration to meet business and functional requirements
- Analyzes and resolves complex issues that impact the Electronic Medical Record following service level agreement timeline
10
Skills For Senior Clinical Systems Analyst Resume
- Documents all work per IT standards and process including change management
- Assists and coordinates in the documentation of systems policies and procedures as well as training materials
- Specialized technical training and knowledge in at least three of the systems listed above
- One or more of the following healthcare record management software programs: NextGen EHM, EHR, or EPM
- Provide support of application incidents reported through help / service desk; including 24/7 on call coverage as required
- Collaborate with other members of the team in managing resolution of problems and implementation of changes to the departments information systems
- Takes on call for LIS support (as assigned and with proper training)
- Sunquest Blood Bank
List of Typical Responsibilities For a Clinical Systems Analyst Resume
1
Responsibilities For Senior Clinical Systems Analyst Resume
- Identify and share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business partners
- Organizes, documents, and resolves tickets within the team's queue, triaging any tickets that cannot be resolved by analyst
- Understand change impacts and resistance and formulate strategies with key stakeholders to address impacts and build commitment
- Develop business cases, charters, and capability assessments to ensure projects deliver intended value
- Perform or oversee administration of one or more systems and projects. Manage changes to system and interact with business partners to improve process and troubleshoot issues within the system
2
Responsibilities For Senior Clinical Systems Analyst Sunrise Clinical Manager Resume
- Manage internal business stakeholder expectations with respect to DevBOT services, identify gaps between business needs and technical capabilities; work to find innovative solutions that meet business objectives or create new business opportunities
- Keep current with the latest technology and industry trends; regularly attends training in order to maintain technical expertise
- Sound understanding of clinical drug development process
- Serve as mentor to junior DevBOT team members
- Serve as liaison to assigned vendors and chair vendor meetings as appropriate
- Works with Cerner to log SR's to assigned teams to ensure issues are routed for resolution
3
Responsibilities For Clinical Systems Analyst & Reporting Resume
- Provide Level I and Level II support to the Cerner system as needed
- Stays knowledgeable of developing tools and trends specific to Interoperability applications and how it relates to the organizations Interoperability initiatives
- Provides post Go-Live level I and II support related to interoperability projects, applications, and issues
- Configures applications and related interfaces
- Maintains system application operations at maximum performance with assistance from information services and telecommunications experts and vendors
- Serves as system administrator for applications and related interfaces
- Documents internal procedures and recommends changes in procedures and workflow to fit organizational needs
- Oversees and/or conducts review of technical questions, software upgrades, and changes with users
4
Responsibilities For Clinical Systems Analyst, / CCL Developer Resume
- Experience with business process analysis and design, including identification and implementation of “best practices,” where applicable and practical within the project time lines
- Performs testing for upgrades and problem solving during implementations, simulation and support phases of clinical systems
- Perform period checks to ensure that data is entered and retrieved correctly and that all regulations regarding confidentiality and security are being followed
- Coordinate software updates and changes, review and test each new release, report application system testing results
- Assists with communication to assigned group regarding new features/functionality, new workflows, system availability and downtime procedures
- Coordinate and synthesize the collection of data from multiple sources in order to implement, improve or upgrade systems
- Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions
5
Responsibilities For IT Clinical Systems Analyst Senior Resume
- Provides support for designated application systems. Augments and facilitates the design, development, implementation of enhancements to existing business systems. Facilitates database conversions and performs system’s analysis
- Assist end user with system related issues, assist in training as required, and oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used
- Ensures knowledge transfer of the technology enabled user workflows and best practice use of the application
- Ensures adequate communication is maintained regarding all project status and priorities. Manages and augments the development and maintenance of application systems
- Conducts technical reviews and walk-through of IT design documentation with development and design team members. Reviews and critiques the technical documentation of other systems to assure quality products
- Proficiency with Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
6
Responsibilities For Clinical Solutions Clinical Systems Analyst Resume
- Perform daily, weekly and monthly system maintenance
- Responsible for testing the Laboratory Information System, including any configurations, customizations, and changes to existing maintenance prior to implementation
- Participates in meetings with Pathologists and other end users to determine the need for future enhancements in the LIS system
- Work the interface error queues from laboratory interfaces that feed the Epic EMR
- Works with senior staff on project priorities based on needs of the department and the affiliated hospitals. Ensures completion of projects in a timely manner to comply with established deadlines. Actively works with relevant administrators to determine and or adjust project priorities
- Actively participates in, and has knowledge of, laboratory and hospital performance improvement activities, including resolution of customer service issues, evaluation of new equipment and/or procedures or methods, and works closely with operations in the development of new laboratory service lines and patient care locations
- Cerner build and application maintenance experience
- Strong knowledge of Cerner Millennium charge build inclusive of design, implementation and support. Proficient with CS Charge Viewer and charge reconciliation
7
Responsibilities For HS Clinical Systems Analyst Resume
- Provides and acts on technical and support information related to the elements of laboratory testing
- Assists with the coordination and the planning and organization of orders and clinical documentation content development
- Achieves in-depth knowledge of the software and serves as a super user and support in the training of end users
- Participates in regular status reporting
- Plans, organizes and facilitates processes to support physicians, clinical care team in development of order sets and physician documentation
- Plans, organizes and facilitates processes to support nursing and other disciplines to develop content for clinical documentation tools such as assessments, flow sheets, care plans and patient education tools
- Documents the current and future state workflows that are impacted by clinical documentation
8
Responsibilities For Surgical Services Clinical Systems Analyst Resume
- Understands how content and functionality impact practice workflow and plans accordingly
- Contributes to practice workflow analysis and redesign
- Troubleshoots content problems or questions from users
- Prepares detailed content specifications as needed
- Maintains knowledge about all components of patient flow process from registration to discharge in both inpatient and outpatient settings
- Test Lab System in various domains and environments
- Interact with customer (Lab staff, AP Faculty, IT staff)
- Five (5) years of information system development, implementation and support
- Evaluates, designs, codes, tests, and implements custom or vendor supplied systems software
9
Responsibilities For Clinical Systems Analyst Resume
- Two (2) years information systems configuration, conversion, implementation, and support
- Analyzes and evaluates operational and financial functions of administrative and operational units
- Analyzes departmental resources, services, systems, budgets and programs
- Prepares reports based on analysis
- Conducts basic statistical analysis and evaluation of unit services and performance
- Identifies program or service strengths, weaknesses, and financial impact
- Identifies opportunities for service and program improvement
10
Responsibilities For Senior Clinical Systems Analyst Resume
- Develops special reports and recommendations
- Assists with the development of operational plans, procedures and systems
- Reviews and evaluates current procedures and systems and develops recommendations for improvement
- Maintains awareness of and complies with various regulatory guidelines ( JCAHO, FDA, HIPAA, OSHA, etc.)
- Provides implementation assistance for system projects through all phases of the system development life cycle with direction from Lead Analyst or pharmacy leader
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