Cloud Services Engineer Resume Sample
Danielle Heller
5832 Craig Extensions,
Boston,
MA
+1 (555) 267 9046
Work Experience
Senior Cloud Services Engineer
03/2016
-
PRESENT
New York, NY
- Engage with directors and senior managers to understand business needs
- Assist in design and architecture of cloud services
- Build and prototype new services
- Work with the top technologists in VMware to deliver best of breed Cloud Services and draw on your past experiences to drive innovation
- Monitor ongoing business needs, perform service reviews and feedback in to continuous service development
- Champion and advocate for internal customer requirements (be their voice)
- Development of cloud tenant onboarding processes, including alignment with service definitions, service level agreements and steps needed to get started with VMware’s internal Cloud
- Technical Solution authority in a range of customer environments
Cloud Services Engineer
12/2010
-
10/2015
New York, NY
- Architect and design, complex multi-tiered solutions
- Private Cloud and Hybrid Cloud projects
- Deployment into a very large operational environment
- Cross-brand and Cross-platform solutions involving Implementation Services and OEM software and hardware services
- Create Solution Design and architecture documents that meets the goals of customer’s requirements
- Install and upgrade Cisco CloudCenter components into a Customer’s environment
- Perform custom integrations of Cisco CloudCenter with other systems in the Customer’s IT eco-system (e.g. SSO, ITSM tools, Applications and services)
- Create As-Built Delivery Documents that specify details about Cisco CloudCenter Integration in the Customer’s environment
- Tware development experience
Cloud Services Engineer Tooling, Puppet
06/2008
-
08/2010
Phoenix, AZ
- Experience with multi-region cloud services and multi-region cloud data architectures
- Expert knowledge with a SQL or NoSQL Database (MongoDB and /or Cassandra)
- Expert understanding of web/cloud application design and architectural principles
- Demonstrable track record of developing and operating high SLA (4 nines) cloud services
- Tware development experience
- Knowledge of AWS or Azure offerings and operation
- Experience with any dynamic programming language (Ruby,Python, node js) and C++
- Lead day-to-day support activities for services developed using the DevOps practice
- Establish standards and repeatable processes for managing change across environments, taking advantage of innovative cloud technologies, DevOps tools and practices
Education
University of Mount Union
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent written and verbal communication skills, ability to effectively express ideas and suggestions
- Excellent written and verbal communication skills, including ability to lead/facilitate meetings, workshops, TED talks
- Excellent communication (both oral and written), interpersonal, and customer service skills
- Excellent communication and presentation skills (in both written and verbal mediums)
- Strong technologist with broad experience implementing technology solutions
- Experience working with IT cloud solutions with in IDaaS and SaaS solution experience, i.e., OKTA and Office 365
- Development experience with strong knowledge of node, angular and other JS library and frameworks
How to write Cloud Services Engineer Resume
Cloud Services Engineer role is responsible for software, java, cloud, finance, integration, database, procurement, security, compensation, architecture.
To write great resume for cloud services engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cloud Services Engineer Resume
The section contact information is important in your cloud services engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cloud Services Engineer Resume
The section work experience is an essential part of your cloud services engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cloud services engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cloud services engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cloud Services Engineer resume experience can include:
- Architecture of Entrust’s Cloud Services transactional database, data warehouse and associated reporting infrastructure to meet our high security, high availability requirements
- Good understanding of network protocols for routing and access, as well as firewall/security experience
- Good working knowledge/experience of Linux/Unix system administration
- Able to communicate effectively through written and oral English
- Support other development teams at Adobe, build robust relationships, and effectively articulate complex ideas
- Code Development skills with Ruby, Python and Java
Education on a Cloud Services Engineer Resume
Make sure to make education a priority on your cloud services engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cloud services engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cloud Services Engineer Resume
When listing skills on your cloud services engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cloud services engineer skills:
- Good analytical skills and an ability to define the precise nature of customer problems
- Excellent trouble shooting skills that span code, system, and network in a Cloud environment (like AWS)
- Demonstrate the inter-personal and communications skills required to lead teams in projects or major tasks
- Documentation skills and experience
- Technology leadership skills to include coaching/mentoring/teaching, critical thinking/judgement, facilitation and leading change
- Good working knowledge/experience of one of the following: Ruby, Perl, Python, PHP, Shell scripting
List of Typical Experience For a Cloud Services Engineer Resume
1
Experience For Senior Cloud Services Engineer Resume
- Experience with Juniper FWs and Checkpoint FWs
- Experience with configuration management frameworks such as Ansible
- Experience with process around Agile software development
- Experience with Java, Python, and JavaScript (Node.js)
- Work with vendor and internal team members collaboratively; we seek gifted technical resources that are strong team players
2
Experience For Azure Cloud Services Engineer Resume
- Interacting with both Business and Technical teams throughout the various organizations for project consulting, design reviews, and technical guidance
- Willing to work rotating shift schedule (ex: quarterly shift rotation)
- Working knowledge of public cloud hosting services such as Amazon Web Services and/or Azure
- Working knowledge of utilizing analytics software
- Leveraging analytics for cost optimization opportunities
- Marketing cloud services throughout the organization to help drive meaningful adoption
- Supporting agile SDLC functions in a service provider environment
- Working knowledge of software development tools, web services, and methodologies
- Understanding of Enterprise software solutions and practices
3
Experience For Cloud Services Engineer Tooling, Puppet Resume
- Including travel to customer sites as required
- Working knowledge of cloud service providers such as Amazon Web Services and/or Azure
- Troubleshooting incidents, identify root cause, fix and document problems and implement preventive measures
- Interacting with both Business and Technical teams throughout the various organizations
- Learn to automate all the things by identifying, owning, collaborating, and driving new or further automation
- Assist in architecting and supporting managed services and developing reference architectures
- Apply knowledge of various programming/scripting languages, support best practices and configuration management to support and maintain monitoring solutions
4
Experience For Cloud Services Engineer Technical Development Program Resume
- Take on DevOps tasks to support production services (improve monitoring, alerting, scaling, and analytics)
- Systems management including monitoring, automated provisioning and lifecycle management concepts
- Knowledge of infrastructure management basics (eg: servers, networking, monitoring, patching, security)
- Assist with transition of colleagues and services from a legacy operating model to cloud operating model
- Apply knowledge of various programming/scripting languages, support best practices and configuration management to support and maintain services
- Perform system and application sanity testing on all new operating systems and middleware implementations
- Helps provisioning of new customers, working to ensure proper integration with the SaaS environment
- In programming (Java/C++) and/or scripting (e.g. shell)
5
Experience For AWS Cloud Services Engineer Resume
- Follow Standard Operating Procedures for driven and common recurring tasks
- Provide secure escorting sessions to facilitate troubleshooting of production-impacted issues
- Identify and close gaps or fix defects in existing monitoring
- Provide external client-facing consulting services, contribute to corporate strategic initiatives
- Improve our CI/CD pipeline, improving our test efficiency and results, and reducing deployment times for web and services
- Assist with the design, testing and implementation of disaster recovery routines and proceduresincluding travel to customer sites as required
6
Experience For Cloud Services Engineer, Onecloud Resume
- Product Evaluation and selection for all database infrastructure especially in the data warehouse and reporting infrastructure areas
- Build operational documentation from existing service architectures and standards
- Participate in the service on-call rotation providing 24/7 incident response
- Roughly 50% hands-on coding and 50% Operations as a part of 24 7 on-call team
- Analyze, install, acquire, modify and support operating systems and middleware, with consideration for resiliency and disaster recovery requirements
- Onboard new customers by building their environments in the data center
- Learn, understand, and work with new emerging technologies, methodologies and solutions in the cloud technology space
7
Experience For Cloud Services Engineer, With German Resume
- Embrace required training, documentation and regulatory compliance inherent to this industry
- Participates in 24x7x365 global monitoring and incident support for SafeNet applications and infrastructure to meet or exceed customer SLAs
- Responds to alerts and follow documented procedures for verifying issues, root cause determination, escalation, and resolution
- Responsible for maintenance and upgrade of services and infrastructure supporting SaaS applications
- Implement cloud solutions and hybrid infrastructure in pursuit of IT infrastructure and services that meet business expectations and adapt to changing demand
- Actively contribute to a team of infrastructure and cloud service subject matter experts within Intarcia, using vendors to augment internal capabilities
- Proactively manage cloud infrastructure, making documented configuration and system changes through Intarcia I&O and ITSM processes
8
Experience For Cloud Services Engineer Resume
- Design, deploy, and maintain new and existing Azure infrastructure
- Assist in troubleshooting application or service incidents within the Azure environment
- Provide input on system availability, capacity planning, usability, performance and incidents
- Involvement in ongoing technical roadmaps and service improvement activities
- Collaborate with fellow team members to set and (gently) enforce coding standards through code reviews and potential workshops
- Build operational documentation for all monitoring solutions
- Participate in on-call rotation providing 24/7 incident response
- Contribute to EDC solutions portfolio, both regionally and globally by exercising independent judgement to accomplish business objectives
9
Experience For Senior Cloud Services Engineer Resume
- Act as a subject matter expert providing direction and guidance to enable solution and process improvements
- Participate in the design, implementation and ongoing management of major site applications and subsystems
- Align engineering development requirements with the capabilities of the site infrastructure
- Establish the administrative protocols that Technical Operations and Software Engineering use throughout the service life-cycle
- Be on-call and an escalation contact during high impact incidents
- Large scale enterprise monitoring
- Familiarity with Cloud Platforms including: CloudFoundry, DCOS/Marathon/Mesos, Kubernetes
- Docker and an understanding of linux container fundementals
- Oracle Database Administration, tuning, upgrades
10
Experience For Azure Cloud Services Engineer Resume
- Windows Server, hardware, operating system installation and configuration,
- Windows Desktop, hardware, operating system installation and configuration,
- Familiarity working in a highly regulated environment just as PCI-DSS or PCI–CP
- Familiarity with diverse monitoring framework and tools integration
- Perform basic and advanced scripting tasks with Splunk to automate repeatable processes
- Act as a Cloud resource for troubleshooting calls facilitated by Aspect Customer Care
- Design and develop Creative Cloud graphics and imaging features to be hosted in the cloud
- Drive development from concept and design through testing and deployment
- Web Scalability - Highly available architectures - load balancing, scale out
List of Typical Skills For a Cloud Services Engineer Resume
1
Skills For Senior Cloud Services Engineer Resume
- Any software development skills (example: Javascript, Python, Powershell, Ruby, Java)
- Working in a regulated life sciences environment, demonstrating experience with regulatory audit and control procedures, e.g., HIPAA, GxP
- Programming experience (Java, C, Go)
- Operating system command line experience (Unix shells, Powershell)
- Experience assessing, planning, designing, and migrating/transforming legacy applications to the Cloud
- Experienced in managing and building environments in Azure and configuring underlying services
2
Skills For Azure Cloud Services Engineer Resume
- Production environment experience consisting of Global load balancing, Local load balancing, SSL acceleration, HTTP compression/caching, and DNS
- Knowledge and experience working with or implementing CI/CD pipelines using tools such as Jenkins
- Experience estimating work, planning, organization and implementing complex software projects
- Expert experience in a programming language, i.e., Java, Python, Go, etc. building integration systems built around messaging and RESTful concepts
- Hands on experience with administering, configuring, modifying on or more of
- Hands on experience with administering, configuring, modifying
- Project management (able to prioritize, track progress according to scope, budget, and timeline, keep multiple workstreams running in parallel)
3
Skills For Cloud Services Engineer Tooling, Puppet Resume
- Experience diagnosing/debugging faults in complex services or distributed systems
- Implement new service capabilities to enhance customer experience, taking advantage of data and machine learning in the cloud
- Solid understanding of fault-tolerant data center network design, implementation, monitoring and maintenance
- Experience with Network capacity planning, troubleshooting and performance analysis
- Experience implementing SaaS Monitoring tools, Network services and Security models
- Experience in professional software engineering, including agile development, in a team lead role
4
Skills For Cloud Services Engineer Technical Development Program Resume
- Excellent understanding of web concepts and technologies
- Experience developing integrations with third party companies
- Experience of working in a distributed delivery environment
- Experience with ETL and data cleaning
- Provide mentoring and advice to less experienced staff
- Experience of working in DBA teams as a team member and individually
- Recent experience of managing large multi-TB Oracle 10g / 11g databases
5
Skills For AWS Cloud Services Engineer Resume
- Professional experience in a cloud computing related role
- Proven track record working with agencies and/or business customers to develop web-based consumer applications
- Diverse and deep experience utilizing Java, Python, Microservices and AWS
- Commitment to and hands-on experience in performing technical quality reviews
- Experience in Java/J2EE application programming
- Experience using common diagnostic tools like Netmon, WinDBG and Wireshark
- Experience with PowerShell, SQL, and Python scripting
- Experience in IT infrastructure, networking, architecture, administration or security
- Experience with enterprise monitoring architecture and implementation of Splunk deployments into production environments on a large enterprise level
6
Skills For Cloud Services Engineer, Onecloud Resume
- Proficiency with Regular Expressions and Splunk Dashboards and reporting design, customization and optimization experience
- Experience with cloud computing environments, such as Amazon Web Services or Rackspace Cloud
- Direct experience in an enterprise large-scale hosted computing environment
- Professional hands on experience developing microservices
- Experience leading customer deployments and migrations
- Experience with the use, implementation, administration, and customization of monitoring and management frameworks, specifically for web services environments
- Experience in scripting (e.g. shell)
- Experience of working in DBA teams as a team member
- Experience with Cisco products, including Catalyst & Nexus switches, UCS technology, routers and ASA’s
7
Skills For Cloud Services Engineer, With German Resume
- Experience with AWS. Understanding of AWS capabilities and architecture is required
- Experience leading production incidents and RCAs
- Design and deployment experience with most of the following technologies: Apache Tomcat, VMWare, Red Hat Linux, PostgreSQL
- Experience developing distributed systems and cloud services that are scalable, reliable, secure, and supportable in AWS
- Experience in engineering practices such as design patterns, continuous integration, unit test, application security, and code reviews
8
Skills For Cloud Services Engineer Resume
- Strong knowledge of PKI concepts, including PKI technologies and PKI policies
- Experience with certificate-enabled applications and a general understanding of cryptographic concepts
- Large environment experience (>10k managed hosts)
- Experience with databases - MySQL, Postgres, SQL Server
- Oracle Database adminstrator with experience on 12c
- Experience as a cloud service engineer or virtualization engineer
9
Skills For Senior Cloud Services Engineer Resume
- Experience as a cloud services engineer or virtualization engineer
- Experience in the support of cloud services in Azure
- Strong knowledge of cloud design patterns
- Experience with modern source control management systems such as Git or Mercurial
- Experience with SIP and Session Border Controllers (SBCs)
- Self-motivated individual with a strong desire to learn new technologies
- Experience with web service operations and delivery REQUIRED
10
Skills For Azure Cloud Services Engineer Resume
- Amazon AWS and/or other cloud service provider experience REQUIRED
- Talk to our customers, whether internal or external about the experiences they want to provide
- Attention to detail with investigative, research, and analysis experience
- Monitors the state of the infrastructure and ensure that resources are grown/shrunk as necessary to ensure a consistent customer experience
- Extensive experience with REST/Web Services (design and implementation)
- Developing, managing and testing database back-up and recovery plans
- Working knowledge of enterprise routing protocols and IP subnetting
- Reading, understanding, and contributing to technical documentation
- Improving services reliability by writing and maintaining automation code for operational tasks
List of Typical Responsibilities For a Cloud Services Engineer Resume
1
Responsibilities For Senior Cloud Services Engineer Resume
- Experience in IT deployments
- Experience with one or more public cloud providers, e.g Amazon Web Services, Microsoft Azure, IBM Softlayer
- Experience with hybrid Cloud environments
- Designing and implementing database schema extensions / improvements
- Upgrading / patching database systems
- Understanding of application, server, and network security and government requirements such as FISMA/FedRAMP
- Understanding of the maintenance and support aspects of databases
2
Responsibilities For Azure Cloud Services Engineer Resume
- Administrating AWS cloud based Oracle 12c Database environments, both production and development
- Working with DevOps staff to proactively ensure the availability, performance, scalability and security of production database environments
- Support for developers in writing performant database queries as part of application or batching processing jobs
- Perform knowledge transfer to existing staff pertaining to cloud subject matter
- System troubleshooting and problem solving
- Database performance tuning.System capacity planning
- Build tooling around AWS and Azure infrastructure to ensure security
3
Responsibilities For Cloud Services Engineer Tooling, Puppet Resume
- Deploy and maintain database monitoring
- Visit customers when required for installation and troubleshooting
- Assist with installation and platform testing
- Assist with the design, testing and implementation of disaster recovery routines and procedures
- Setup of development, test, training and demo environments
- Maintain exceptional development standards, especially about service security, availability, scalability, performance, robustness, and testing
- Proactively learn new languages, libraries, and platforms as needed, and adapt quickly to changing requirements
4
Responsibilities For Cloud Services Engineer Technical Development Program Resume
- Knowledge of Backup and Recovery techniques and using Oracle RMAN, Flashback and other methods
- PL/SQL and PL/SQL optimisation, data modelling,
- DB Security design, implementation and monitoring
- Telecommunications and networking
- Turn customers into raving fans
- Eager and excited about work. Passionate about unleashing the potential in their colleagues
- Design of the database structures and also the replication, failover, backup, and extraction functions
- Creation of Build Books for all Database infrastructures
5
Responsibilities For AWS Cloud Services Engineer Resume
- Lead and guide the activities of Operation’s team engaged in designing, integrating, implementing, validating and documenting the network, systems and applications
- Manage and maintain WAN circuits working with Telco’s as needed
- Proficiency in TCP/IP, Cisco IOS, HSRP, STP, Site to Site VPN, Remote Access VPN, VTP and wireless technologies
- Work with the SSL team to complete design and deployment of ECS service initiatives
- Implement system enhancements (software) to improve performance and reliability of the ECS solution
- Perform periodic data analysis to measure quality of service
- Work with the FII team to complete design and deployment of FII service initiatives
- Analyze, install, acquire, modify and support operating systems and middleware, with consideration for resiliency and disaster recovery requirements. And automate where appropriate
- Implement system enhancements (software) to improve performance and reliability of the FII solution
6
Responsibilities For Cloud Services Engineer, Onecloud Resume
- Update Build Books and templates as required, and automation
- Respond to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows
- Work with remote teams and help drive agreement and decisions
- Self-motivated with a desire to learn and grow
- Able to handle multiple projects at a time
- Able to help troubleshoot incidents, identify root cause, correct, and implement preventative measures to prevent reoccurrence
- Help maintain scripts and tools to provide better automation, metrics, and visibility into Operations and the state of the network
- Documents network infrastructure, policies, and procedures for Operations
- Experience developing telemetry, metrics, and usage analysis through the use of monitoring and logging tools (like New Relic, Cloud Watch, Data Dog, ELK stack etc.)
7
Responsibilities For Cloud Services Engineer, With German Resume
- Provide planning and design input into the strategic cloud services plans developed by the Technical Manager and Infrastructure Director, e.g., OKTA, Office 365, Dell Virtustream, AirWatch, VMWare, AWS, Azure
- In parallel to the experience described above, 7+ years of overall Infrastructure experience, including Microsoft Active Directory and Exchange, VMWare, HP, Dell, and Cisco enterprise solutions
- Deployment/upgrade of core components, software and scheduled configuration changes, patching, and infrastructure support for critical and high-priority customers
- AD data retrieve and modify
- AD File Share application registration
- Account management / ticket requests
- Secrets and certificates management
8
Responsibilities For Cloud Services Engineer Resume
- Provide technical support for operational environments and project engagements
- Incident and problem management responses as defined by SLAs
- Build relationships with key client and internal stakeholders
- Keep up to date with latest technical advances and best practices in public cloud services
- Provide technical direction and execute on applications, integrations and other projects from the from definition to implementation phase. Apply your knowledge and help us create the most optimal solutions
- Know the latest trends and seek out opportunities to apply this knowledge to improve existing applications or processes
- Improve application and operational efficiencies by learning and understanding existing applications and finding potential deficiencies and room for improvement. Be the hero we need
- Experience working in a fast-paced environment with experience on enterprise level applications. We move fast, but we also respect work life balance. Become best friends with our project managers
- Gather and analyze use case scenarios and requirements related to proactive and reactive monitoring and event correlation
9
Responsibilities For Senior Cloud Services Engineer Resume
- Well-versed with all phases of SDLC and Agile development methodologies
- Lead day-to-day support activities for operational requests and incident management
- Maintain Aspect's Software as a Service (SaaS) Products
- Create alarms as needed to improve visibility of product health
- Establish performance metrics and provide insight into platform stability and performance for other departments
- Act as a liaison between Cloud Operations and Aspect Customer Care
- Represent EDC and build relationships with clients, certification bodies, accreditors etc
- Achieve both personal and team targets
10
Responsibilities For Azure Cloud Services Engineer Resume
- Participates in business proposals and sales calls
- Familiarity with Microsoft Certificate Services or/and Entrust Security Manager
- Familiarity with PKI and Security related standards e.g. ETSI, WebTrust, tScheme, ISO27001, eIDAS
- Exposure to cloud service providers such as Azure or AWS
- Participate in the product evaluation and selection process
- Provide design expertise to the program team and government staff, and assist in development of products and deliverables to further the strategy and goals of a large government organization that is in transition to a Cloud hosting model
- Assist existing support staff during the rollout, transition, & operational phases
- Assists and supports client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging
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