Communications Advisor Resume Sample
Shawna Conroy
269 Stanton Ridge,
Detroit,
MI
+1 (555) 587 9613
Work Experience
Senior Communications Advisor
05/2017
-
PRESENT
Phoenix, AZ
- Provide timely and accurate projects that meet SLA’s by ensuring milestone approvals are completed to schedule – delivery deadlines, artwork uploads, approval etc
- Resolve any discrepancies between purchase orders and vendor’s invoices
- Provide day-to-day support to the team by pro-actively managing the team WIP and calendar of activities
- Manages customer communications projects and campaigns. Develops communications plans, including client budgets, and directs their implementation to meet the needs of the business units throughout the company, through all media channels (web, email, direct mail, TV/Radio/Print advertising, collateral, etc)
- Analyzes research findings and incorporates into communications, accordingly. Provides strategic direction for new research efforts as they relate to customer communications
- Responsible for coordinating with other communications team members (Media Relations, Internal Communications, Web, etc.) to ensure consistent, integrated messages. Interfaces with other areas within Customer Communications and Research to coordinate department activities on projects
- Directs the District’s social media strategy and management of all accounts and activities
- Establishes annual goals for continuous enhancement of social media functions
- Implements strategies for increasing public awareness and publicity of SCS news, events and accomplishments using the SCS social platforms
Communications Advisor
07/2010
-
12/2016
New York, NY
- Coordinates and creates engaging digital content for social channels to inform parents, students and staff and highlight SCS successes
- Develops proactive social media strategies to support the SCS handling of sensitive issues, initiatives or planning efforts
- Serves as a lead for the Communications Department and collaborates with SCS staff at all levels to effectively develop and implement external project plans, including measureable goal-setting and status reports
- Implements a wide range of communication tactics to advise and support external projects, strategies and/or campaigns
- Leads planning meetings and conducts presentations on behalf of the Communications Department
- Assists in the coordination and implementation of public feedback opportunities, including but not limited to surveys and focus groups
- Consults with photographers, printers, ad representatives and related vendors and service providers to support assigned projects
- Ongoing assistance to pull in new communication types until all MCO Commercial executions are following this methodology
Social & Behavior Change Communications Advisor
08/2007
-
05/2010
Detroit, MI
- Monitor process to identify areas of opportunity for improvement and/or further efficiencies
- Provide quality related guidance across all of MCO, as needed
- Serve as a brand steward and liaison with internal clients to understand program/product goals and objectives, define and recommend MarCom tactics, and to integrate individual campaigns into brand strategy and consolidated MarCom plans
- Contribute to ongoing communications plan that integrates strategic initiatives within a market related to assigned marketing offer (fuels, loyalty, promotion, sponsorships, payment, etc.) by working with Program Managers
- Manage ongoing alignment between Marketing Communications, 3rd party vendors and agencies (creative, media, public relations, others), and internal stakeholders including Marketing team members and Program Managers
- Develop detailed, project-specific plans for each marketing initiative
- Assist in developing professional communications materials/collateral for these businesses, including news releases, briefing documents, positioning statements, communication plans, corporate messaging, new hire announcements, Q&A’s, pitch letters, executive speeches/presentations and decks, client communications (when appropriate), etc
- Develop and maintain frequent, consistent and effective relations with key business spokespeople in Global Markets, including with Research analysts and strategists, to further develop the firm’s profile and increase brand awareness
Education
University of Wisconsin - Fond du Lac
2001 - 2006
Bachelor's Degree in Communications
Professional Skills
- Events and Operations Management:Plan and execute events with leading nonprofit organizations. Coordinate strategic recognition for FedEx during and related to the event. Facilitate employee and/or executive participation and speaking. Serve as day-of event manager and coordinate any giveaways, display materials and relationship with the nonprofit
- Demonstrated strong experience producing engaging and bespoke content for traditional, digital, social media and relevant communication channels
- Proficient communication skills, including experience producing content for multiple channels
- Fluency in English and French required; excellent writing and revision skills in both languages
- Excellent verbal and written customer facing and customer service skills and with the ability to engage at all managerial levels
- Demonstrated skills in leveraging media and social media engagement in support of business objectives
- Very strong written, editorial, oral and presentation skills; quickly delivers compelling communications under pressure/multiple deadlines
How to write Communications Advisor Resume
Communications Advisor role is responsible for editing, interpersonal, media, communications, english, organizational, digital, design, engage, french.
To write great resume for communications advisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Advisor Resume
The section contact information is important in your communications advisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Advisor Resume
The section work experience is an essential part of your communications advisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications advisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications advisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Advisor resume experience can include:
- Excellent writing, grammar and editing skills with strong attention to detail
- Experience (5-7 years of experience managing and executing communication strategies and techniques 2+ years consulting / advisory experience)
- Exhibits excellent writing and project management skills
- Strong editing and design skills
- Excellent written and verbal communication skills in both English and Spanish required
- Has demonstrated experience producing and publishing a range of content for intranet and internet websites using an enterprise web content management system
Education on a Communications Advisor Resume
Make sure to make education a priority on your communications advisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications advisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Advisor Resume
When listing skills on your communications advisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications advisor skills:
- Consultative selling skills to identify and relieve customer pain points and Account Management skills to maintain client relationships
- Demonstrates strong organizational skills, attention to detail and quality work products
- Demonstrated skills in interviewing, writing, editing, and proofreading
- Strong writing, organizational and project management skills
- Very strong writing skills in both English and Chinese + A passion for written communication for impact
- Customer service-oriented with good interpersonal skills
List of Typical Experience For a Communications Advisor Resume
1
Experience For Senior Communications Advisor Resume
- Experience in the mining field with experience at a remote mine site being an asset
- Has demonstrated experience in developing and implementing a range of digital communications projects for intranet and internet websites
- Proficient analytical, problem-solving, organization, creativity, grammar and writing skills
- Highly proficient analytical, problem-solving, organization, creativity, grammar, writing and human relations/relation management skills
- Proven experience supporting large transformation projects with digital and customer focussed outcomes
2
Experience For Internal Communications Advisor Resume
- Develop creative ways to effectively deliver key messages to the intended audience
- Build strong relationship with various stakeholders who provide metrics to support LP Operations goals and priorities to continuously improve the metrics
- Producing high-quality, effective communications materials
- Experience of Campaign planning and co-ordination using industry standard tools
- Experience managing internal communications for an organization
- Experience managing communication plans to drive employee engagement
- Crisis communications experience and an understanding of BP’s Incident Command System
3
Experience For Senior Internal Communications Advisor Resume
- Researches, drafts, implements & manages communications plans, processes & tools/tactics and measures effectiveness
- Understand complex business priorities/data and deconstruct them into simple messages
- Communications experience
- Proven ability to work on cross-cultural teams
- At least seven (7) years of relevant experience in internal communications
- A proven track record in corporate communications for a large firm
- Strong knowledge of Chevron’s operations, with broad understanding of the oil and gas industry, and energy sector
- Experience in developing high quality communications in a complex internal environment
- Experience working with senior executives to deliver major communications activities
4
Experience For Social & Behavior Change Communications Advisor Resume
- At least ten (10) years of relevant experience in internal communications, particularly as a business partner
- Aptitude for interpersonal communications as well as a proven ability to forge cross‑functional connections
- Experience in communications to support and implement change an asset
- Exceptional print and/or broadcast journalism experience
- Managing visual media and leading the creation of graphic design for mailers, posters, print and online advertising
- Establishing relationships with key industry stakeholders, delivering accurate and engaging proactive and reactive media content
- Planning and coordinating events, meetings and workshops
- Composing engaging media communications as required with a particular focus on local media
5
Experience For Senior Strategic Communications Advisor Resume
- Handling reputation impacting issues across AIB Group (ROI, NI and UK) with a customer first focus
- Copywriting of key internal communications including featured projects, key appointments and professional development initiatives
- Identifying and implement opportunities for technology-driven efficiencies
- Understanding of data management requirements and campaign performance data analytics
- Working closely with the regional senior leadership team to advise and develop strategic and tactical communications plans and activities
- Managing executive and leadership communications, staff updates, intranet stories and broadcast emails
- Tracking, measuring and analyzing web stats, pulse surveys and undertaking research to develop and deploy targeted internal communications plans
- Planning and executing communication activities
- Creating a compelling investment proposition – measured by pre-tax returns
6
Experience For Marketing Communications Advisor Resume
- Building stored SQL procedures, Views, etc. to manage data and generate reports
- Driving tactical and operational online presence (intranet & internal social media)
- Providing communication advice and support for senior leaders in Danfoss group functions
- Providing communication advice and support for major change initiatives
- Winning versus local and global competition – measured by net income per barrel
7
Experience For Executive Communications Advisor Resume
- Oversees ongoing media measurement and reporting, demonstrating and analyzing results and impact of media activities
- Manages the WM intranet home page content, including researching and writing articles
- Able to and sensitive to working in a multi-cultural environment handling different nationalities and working across borders
- Organizes town halls for the Group Head, Wealth Management & Insurance and the COO, including developing content and remarks
- Manages employee communications for HR and diversity initiatives, including being an advisory member of the GWS Diversity Committee
8
Experience For Brand Communications Advisor Resume
- Day-to-day administration of CWB’s intranet, including content planning, coordination and creation, audits and structural changes
- Serve as a communications consultant to ‘internal customers’, understanding their needs and providing a quality communications service
- Maintain ongoing communication on project progress and evolution of issues, and adopt monitoring and performance indicators
- Supports crisis teams with timely and strategic communications during planning, drills and/or actual incidents. Participates in Incident Command team
- Makes sound and timely decisions, clearly identifying gaps in information and escalating as appropriate
- Work collaboratively and flexibly with C&EA team members, including supporting internal communications activities where required
- Support town halls and other employee engagement events through the preparation of presentations, talking points and briefing materials
- Write in a clear and compelling way. This includes the review of copy in marketing materials prepared by BP’s agency partners
- Other marketing and business development support including events and sponsorship arrangements
9
Experience For Advocacy & Communications Advisor Resume
- Confidentiality is critical in dealing with business information
- Position has some reputational risk/ impact in dealing with media/external stakeholders
- Monitors the marketplace and provides timely alerts to the team on relevant breaking news and research as required
- Create messages that generate understanding and support by the target audience(s)
- Seek learning opportunities to further develop and strengthen professional knowledge
- Act as managing editor for the BTO’s dedicated site on INFOserver, the organization’s Intranet
- Work in collaboration with CWB’s Digital Marketing Specialist and a third-party agency to deliver a cohesive web and social presence
- Develop communications planning and support for organisational restructures, announcements, completion of major business milestones, product launches etc
10
Experience For Communications Advisor & Writer Resume
- Understand and maintain Ensign’s established brand positioning and strategy
- Partner Communication Planning
- Knowledge of word processing, presentation and database software
- Be highly organised deliver high quality work within tight schedules, in addition to providing regular cyclic community communications tasks
- Prepare blog and news copy for various new channels including web and social media
- Drive decision making and alignment across teams
- The ability to identify, secure and support external speaking opportunities for senior company leaders that align with company’s business objectives
- Impeccable bilingualism in writing
- An understanding of Corporate Social Responsibility is an asset
List of Typical Skills For a Communications Advisor Resume
1
Skills For Senior Communications Advisor Resume
- An avid multi-tasker with strong organizational, project management and coordination skills who can meet deadlines and adapt quickly to shifting priorities
- Excellent written and editorial communication skills and excellent attention to detail
- Strong human relations/relationship management skills
- A self-starter with good organizational skills
- Exercises good judgment and demonstrates strong teamwork abilities both in day to day work as well as in high-stress situations
- Strong interpersonal and communication skills with a clear eye for detail
2
Skills For Internal Communications Advisor Resume
- Competent interpersonal skills and ability to develop good working relationships with fellow colleagues, the business and other stakeholders
- Exceptional writing (speeches, articles, video) and editing skills
- Produce insightful reports that deep dive into community sentiment using social media listening tools quickly and effectively
- Proven strategic planning and stakeholder engagement experience
- Experienced and rounded communicator who lives at the nexus between a good story and helping an organisation achieve its commercial objectives
- Work closely with Britvic SM&I and GB Marketing teams to effectively tell the story of our brands and the people behind them
- Demonstrated experience with media relations
- Adjust priorities quickly and demonstrate flexibility
3
Skills For Senior Internal Communications Advisor Resume
- Proven capabilities to deliver under time pressures and shifting priorities
- Proven high level experience in implementing media and communication plans
- Demonstrated experience supporting the development of communication plans and employee engagement initiatives
- Demonstrated leadership experience with the ability to provide direction, expectations and mentorship
- Demonstrated internal communications experience within matrixed organisations
- Demonstrated experience in emergency management communications along with the appropriate ICS certifications
- Prioritizes workload to maximize the department’s effectiveness
- Work effectively in a self-directed manner, as well as part of a team
- Has advanced skills in Microsoft Office, Adobe Creative Suite, Adobe Acrobat Professional and HTML
4
Skills For Social & Behavior Change Communications Advisor Resume
- Demonstrated ten years’ experience in a communications function within a large business
- Demonstrated experience using all relevant social media channels to optimise paid and organic content and campaigns
- Develop and effectively execute communication plans aligned to business objectives
- Sound co-ordination and planning skills
- Multimedia and digital/social media skills
- French language skills (written and verbal)
- Graphic design and PowerPoint skills
5
Skills For Senior Strategic Communications Advisor Resume
- Supports team development of skills related to area of expertise
- Ensure that practices, procedures, methodologies and tools are used effectively so that the objectives set out in the business plan are attained
- Understands FedEx corporate structure and uses internal communication and operational networks to effectively achieve goals
- Demonstrates corporate and/or institutional crisis and issues management experience
- Carrying out media monitoring and analysis, identifying and employing effective tools, technology and third party operators
- Working in conjunction with site-based stakeholders to ensure effective communication to all personnel
6
Skills For Marketing Communications Advisor Resume
- Working closely with all of BP’s businesses to mitigate risks of negative media coverage through effective issue and reputation management
- Building strong and valuable relationships within the media
- Understanding of and experience in using Navitas, Dotmailer and Jetty
- Experience developing and reviewing external presentations/communications/photos and securing appropriate approvals
- Strong teamworking, partnering and networking behaviours
7
Skills For Executive Communications Advisor Resume
- Formal communications experience, including communications planning
- Experience publishing content across a wide range of social platforms, including Facebook, Twitter, WordPress & LinkedIn
- Experience in managing external suppliers, internal stakeholders and working in international teams
- Has demonstrated understanding of creating content that complies with accessibility, usability and visual identity, i.e. WCAG 2.0AA and its application
- Demonstrate proficiency in developing messaging to manage complex and sensitive issues
8
Skills For Brand Communications Advisor Resume
- Experience of interviewing technical leaders and developing insightful copy
- In collaboration with faculty-based and central Recruitment, write and/or review unit publications to ensure strong marketing messages and compelling copy
- Experience using workflow management tools to meet rigid production deadlines
- Experience working in a multi-stakeholder role that involved integration of messages across various products/groups/channels
- Strong understanding of the upstream oil and gas business
- Proficient experience consulting with senior management in a business environment
9
Skills For Advocacy & Communications Advisor Resume
- Direct line experience supporting a senior level (C Suite) executive
- Experience working in public relations, corporate communications and/or digital communications environment
- Experience in Communications/Marketing
- Professional services or experience of working within a matrix structured organisation
- Experience with social media strategy
- Strong time management and ability to produce high quality work under limited supervision
- Experience in social media management solutions - preferably Sprinklr
- Foster a culture of collaboration and good communication within a division of 200+ staff
- Effective email, digital and social media campaigns (blogs, newsletters, Google AdWords campaigns, search, etc.)
10
Skills For Communications Advisor & Writer Resume
- At least five years of relevant experience in internal communications
- Deliver to deadline and within budget, prioritising according to importance and benefit, including vendor liaison and management
- Experience managing project-related budgets
- Effective in managing relations with external service providers
- A strong work ethic and a flexible, versatile nature
- Team player with the ability to develop and build strong relationships both internally and externally
List of Typical Responsibilities For a Communications Advisor Resume
1
Responsibilities For Senior Communications Advisor Resume
- Excellent organizational, creative and human relations skills
- Proven experience implementing internal communications that focus on driving employee engagement and embedding organisational change
- Exemplary research, writing and editing skills that can be applied across a diverse array of communications channels and products
- Digital Marketing skills including Search Engine Optimization and Social Media Optimization
- Experience of driving effective internal communications through digital and social media
- Proven organisation, multi-tasking and prioritisation capabilities
2
Responsibilities For Internal Communications Advisor Resume
- Experience in public affairs and corporate communications experience
- Experience of new technologies and platforms and experience of using them to facilitate new working environments
- Proven experience in Media Relations, Public Relations and / or another relevant communications role
- Implement internal communication plans that effectively engage, empower and inform
- Strong familiarity with writing news releases and preparing messaging, fact sheets, Q&A documents, and external videos
- Develops a strong understanding of our business and stays informed about industry news and issues
- An ability to work independently, manage multiple priorities with competing deadlines and deliver high quality results on time
- Bilingualism (French and English) and experience in/understanding of oil and gas sector are an asset
- Extensive copy writing experience
3
Responsibilities For Senior Internal Communications Advisor Resume
- Five or more years’ relevant professional experience, preferably within the oil and gas industry
- Experience in internal, external, and corporate communications
- Communications planning and communications project management experience
- Five (5) years of directly related experience required
- Develop and evolve effective, measurable and affordable communications channels; e.g. webcasts, video, film, online, etc
4
Responsibilities For Social & Behavior Change Communications Advisor Resume
- Demonstrate creativity to develop trends and opportunities in social media content
- Experience in communications
- Has experience in website content management and production with industry-standard content management systems
- A strong work ethic and the ability to work independently
- Extensive experience in writing, editing, and graphic design
5
Responsibilities For Senior Strategic Communications Advisor Resume
- Experience deploying print, electronic, and face-to-face media to support business and communication strategies
- Experience with employee research and research techniques including surveys and focus groups
- Writing experience
- Experience dealing with large-scale change in a matrixed environment is an asset
- Experience in role
6
Responsibilities For Marketing Communications Advisor Resume
- Bilingualism and experience in an international corporate environment are an asset
- Details and results oriented, good at multi-tasking if necessary
- Proven track record in bilingual communications, ideally in a multi-national company environment
- Taking ownership of existing business intelligence products by maintaining and trouble-shooting when needed and providing domain expertise around the data
- Partnering with business groups to analyze and define requirements for new and existing reporting products
- Building reporting using primarily SQL and Tableau. Be flexible enough to learn/use new tools
- Managing report requests from concept to completion helping to counsel and guide our business partners throughout the process
7
Responsibilities For Executive Communications Advisor Resume
- Developing and supporting SSIS packages and perform server related tasks
- Understanding of relevant communication measurement techniques and the ability to use findings to deliver communication improvements and innovations
- Maintaining AIB’s archive and handle requests related to AIB’s archive as required
- Understanding of the financial services sector, key economic issues and current affairs
- Providing general team support – manage events logistics, financial processes & budget tracking etc
- Providing advice and support including developing and supporting communications programs in conjunction with the corporate communication strategy
- Planning, developing and delivering key internal and external segment level communications programmes and activity
8
Responsibilities For Brand Communications Advisor Resume
- Developing a proactive media strategy including social media
- Assists during emergency situations on digital and social media channels, including updates and the monitoring social media channels
- Significantly contributing to Group operating cash – measured by operating cash flow growth
- Monitor, report and analyze media coverage on an on-going basis surrounding specific issues; manage media interviews
- Support on further developing internal communications channels including digital and social media
- Superior understanding of internal communications
- Support executive communications program, including monthly messages, town halls, videos, speeches and conference presentations
- Sound judgment and focus on problem-solving and quality
- Directs and leads risk assessments across assigned OpCos and regions, working closely with executive management of the organization
9
Responsibilities For Advocacy & Communications Advisor Resume
- Leads highly-rated crisis communications training to all levels of management across the regions and OpCos
- Understands Corporate Communication strategic messages, goals, and programming needs
- Develops and disseminates media statements, fact sheets, talking points and QA’s to appropriate teams
- Provides ongoing strategic consultation to divisional clients and other corporate teams
- Performs key communications functions during a crisis; able to step into leadership position, if needed
- Easily adapt to challenging work requirements in a responsible, accountable, and positive manner
- Ensure communications strategy and planning integrates with other specialist functions across Corporate Affairs and other business units
- Communications advising on a variety of subjects
10
Responsibilities For Communications Advisor & Writer Resume
- Communications governance, coordination and planning
- Dynamic, detail-oriented, results-driven, self-starter with the ability to lead complex projects involving both internal and external teams
- Manage external messaging on Holden’s website and social media platforms
- Create engaging, valuable content across multiple channels
- Create engaging written content across a range of platforms and mediums
- Highly organised, efficient and enjoys working within a small nimble team
- Further build RBC’s relationship with top-tier print, broadcast and trade media
- Act as day-to-day contact for PR agency; support the PR agency’s daily activities and administer the organisation of task
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