Communications Leader Resume Sample
Trevor Schumm
5836 Lura Estate,
Dallas,
TX
+1 (555) 314 4501
Work Experience
Communications Leader
09/2017
-
PRESENT
New York, NY
- Develop creative communications and engagement programs, campaigns and initiatives for EY’s multiple internal audiences, with specific emphasis on account teams
- Substantial communications experience in a world-class global organization
- Extensive experience driving markets communications through various channels, using innovative approaches and delivering measurable results
- Experience leading and managing large, diverse and virtual high performing teams
- Demonstrate a deep understanding of EY’s business and the ability to effectively navigate EY’s and BMC’s matrix organization
- Develops and manages communications and engagement programs for EY’s multiple people audiences; proactively identifies their diverse needs
- Drives roll-out of Executive (global/area) internal communications and engagement programs that resonate in the Regions
- Manages and engages talent in the Global Industry Communications team
- Develops and deploys consistent communications plans that reach key internal audiences, while allowing for local input, customization and integration of messages in appropriate channels
External Communications Leader
09/2012
-
08/2017
Boston, MA
- Results-driven: Delivers on EY’s, Sector’s, and BMC’s strategic priorities; aligns communications with EY’s go to market and performance agendas and revenue goals; communicates the BMC value proposition
- Inspiring others: Enables and demonstrates innovative thinking and inspires innovative action; leverages communications to inspire others
- Change management: Provides tactical guidance to realize BMC vision; maintains comprehensive working knowledge about the change process and implementation best practices
- Strengthen EY’s brand within Americas FSO by defining, supporting and enabling a consistent brand experience for clients, internal stakeholders and communities
- Build an integrated, creative messaging strategy for the brand; work to develop the brand in line with the organization’s strategic goals
- Create, execute and evaluate marketing and communications programs for Americas FSO that help reach target audiences and stakeholders in Community Relations, Alumni Relations and Diversity & Inclusiveness
- Team effectively across internal communications and marketing teams during the development and implementation of BEC programs
- Leverage EY’s global verbal, visual and digital brand in the market; proactively expand EY’s brand recognition within Americas FSO; leverage EY’s global PR network as appropriate
- Develop and execute an Americas FSO media relations and social media strategy that integrates with EY’s and the BMC’s overall strategies
Function Communications Leader
02/2009
-
08/2012
Phoenix, AZ
- Manage and drive the brand survey to measure the perception of EY’s brand health and ensure we are developing an accurate sample of the financial services market in the Americas
- Deliver on EY, FSO and BMC strategic priorities; help align BEC programs with FSO’s performance and revenue goals; achieve the desired results; and communicate the BEC value proposition
- Demonstrate strategic and deep experience in brand management and building as a means to enhance market position, and the ability to apply this knowledge in complex and/or uncertain situations; demonstrate the ability to translate EY’s marketing objectives and positioning into actionable creative and messaging strategies that can be implemented
- Strengthen EY’s brand by defining, supporting and enabling a consistent brand experience for people, clients and communities within the Region, and connect the new brand idea, Building a better working world, to the business and its key targets internally and externally
- Develop and execute a Regional media relations strategy – including social media – that’s integrated with EY’s and BMC’s overall strategies, and leverage metrics to measure and track successes
- Align BEC initiatives with the Region’s performance agenda and revenue goals – and achieve desired results
- Ensures alignment in communication’s scope of services to Global Services and enable increased collaboration and knowledge sharing across the functional communication team
Education
Siena Heights University
2005 - 2009
Bachelor's Degree in Communications
Professional Skills
- Possess outstanding organization skills, presentation skills and verbal & written communication skills
- Excellent oral and written communications skills. French or Arabic as a second language would be a strong advantage
- Strong interpersonal and networking skills – an energetic and enthusiastic ‘people’ oriented person
- Strong organizational,project management and problem solving skills who is a self-starter
- Proven oral and written communication and graphic presentation skills
- Strong interpersonal skills. Works well independently and collaboratively
- Strong project management skills with the ability to influence others to achieve desired results and meet all deadlines
How to write Communications Leader Resume
Communications Leader role is responsible for communications, planning, digital, presentation, leadership, reporting, finance, training, design, research.
To write great resume for communications leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Leader Resume
The section contact information is important in your communications leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Leader Resume
The section work experience is an essential part of your communications leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Leader resume experience can include:
- Excellent decision-making and judgment skills including the ability to make difficult decisions
- Experience working effectively with senior leaders and building alignment among diverse views
- Exceptional PowerPoint capabilities with demonstrated experience in developing visually effective presentations
- Strong ability to recognize and respond to multiple priorities in a rapidly changing environment
- Motivates the team through effective monitoring, coaching, counseling and providing a positive working environment
- A capable team builder with experience of leading and motivating highly qualified staff
Education on a Communications Leader Resume
Make sure to make education a priority on your communications leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Leader Resume
When listing skills on your communications leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications leader skills:
- Skills in customer service, building and maintaining client relationships and providing effective counsel are required
- Demonstrated executive presence; ability to effectively interact at all levels of the organization
- Prioritize and navigate effectively through a fast-paced matrix organization
- Effectively managing the growing internal and external communications needs in support of key stakeholders
- Able to clearly communicate complex information in an easy to understand manner; able to deliver key messages effectively both verbally and in writing
- Impeccable writing, attention to detail and communication skills
List of Typical Experience For a Communications Leader Resume
1
Experience For Communications Leader Resume
- Defining a clear and compelling vision, objectives and priorities for the Communications function, aligned with Enterprise and divisional plans
- Identifying ways to streamline team effectiveness, continually helping the team to deliver best-in-class communications consultation and support
- Maintain a strong external network of Workday experts (within Workday, Workday Community, and other Workday clients) to bring ideas and solutions to GE
- A strong sense of urgency; driven by the vital importance of "speed-to-market."
- Developing an organization that maximizes the learning, development, impact and future potential of the global team members
- Leveraging external agencies for the execution of programming, strategic counsel, and/or a combination of needs
- Planning and forecasting client needs, develop strategies/approaches, determine necessary resources to successfully complete requests
- Partnering with leadership and business partners in strategic communications
2
Experience For External Communications Leader Resume
- Continually monitoring, measuring and adjusting delivery channels, including social media, to support communications for internal and external audiences
- Create innovative and creative messaging, content and tools in support of deploying Workday’s various modules across the globe
- Maintain a media relations stakeholders mapping, allowing more message penetration
- Responsible and accountable for senior-level global communications for functional leadership, including overarching strategy and implementation
- Lead Lenovo’s DCG communications programme in EMEA, including communications plan & SOW, interlock with territories, KPIs and reporting
- Comfort with Mac Operating Systems
- Position entails prolonged sitting
- Assist with Crowning Achievement award winners each quarter
3
Experience For Brand & Communications Leader Resume
- Utilize Eloqua as a marketing automation platform to create and deploy targeted digital campaigns
- Digital communications area of focus include: Web content management, Search engine optimization, Social media, Digital Apps, E-mail marketing, SMS and more
- Define and implement an editorial plan that reflects business growth and overall positioning of the organization
- Work in partnership across Power communications to support employee engagement, world class storytelling, media relations, thought leadership and events
- Partner with Power communications and GE Corporate team on crisis communications strategy, plan development and testing and any necessary media response
- Responsible for people leadership of TES leadership learning organization
4
Experience For Function Communications Leader Resume
- Maintain brand visual identity standards, providing direction to ensure consistency throughout all communication channels
- Typically supporting a large sized function across more than one geography
- Develop overarching communications strategies for assigned BOSC sub-functions based on business need, designed to engage, align, inspire and recognize
- Create core communication pieces, including stump speeches
- Audio / Video editing
- Critical thinking and application
5
Experience For Communications Leader, Americas Resume
- Serve as active member of aligned segment(s)’: Global Services Leadership team(s) and Functional Communication Leaders team
- Collaborate and partner with the Project Kumo team, regional & business communications leaders, HR and Digital Technology subject matter experts, and our systems implementation partner to ensure a comprehensive and highly coordinated communications plan is in place to support the overall deployment of Workday
- Project manage all aspects of the Workday deployment comms
- Work with the mission-based team leaders and business representatives to ensure the successful deployment of their respective Workday modules globally
- Build communities of evangelists across our different businesses and regions to accelerate awareness and ensure a sustained adoption of Workday
- Develop and execute innovative communication campaigns to ensure awareness, global inclusion and personally engage employees
6
Experience For Asean Communications Leader Resume
- Develop and implement annual strategic communications plan identifying key communication deliverables in support of SEF business goals that aligns to broader SBD communications strategies
- Serve as communications partner for business president and executive leadership team. Drive alignment and engagement around SEF’s 2017 financial commitments and long term strategic objectives
- Provide communication and presentation development support for major business rhythms, including strategic planning, product review sessions, and internal all employee and leadership meetings
- Support internal communications to enhance the image of the company among associates to increase engagement, generate pride, and ensure individual alignment with company goals; closely manage the global communications meeting, using web technology to connect our Global Associates simultaneously
- Support group communications initiatives including benefits or other HR-related communications
7
Experience For Communications Leader, Apic Resume
- Craft and deploy written and visual communications in support of business initiatives to include intranet news articles and organizational announcements for a global employee audience
- Leverage internal social platforms (Workplace by Facebook) to enhance SEF collaboration globally
- Lead SEF’s Purpose and Corporate Social Responsibility (CSR) strategy
- Support SEF’s annual STAR award recognition program
- Develop a deep understanding of SEF business to inform broader global communications plans and messaging for various business initiatives (leadership changes, business development including acquisitions, etc.)
- Serve as a champion / point of contact for SEF information requests, and providing SEF-specific content for broader global communications materials
- Manage communication related projects as they become available
- Critical strategic objectives are associated with breakthrough and/or disruptive market opportunities
- A dedicated organization model, based on entrepreneurial spirit and approach
8
Experience For Global Communications Leader Resume
- Teams are empowered with a high level of autonomy within this framework
- Develop and manage a strategic communications approach to ensure the success of the company’s significant investment in this transformational R&D and business endeavor
- Lead communications within the project team. Implement tools and channels and coach leaders to foster dynamic, engaging, networked communication with an eye toward change management and start-up culture
- Drive broader internal stakeholder and employee engagement, understanding and support with strategic communications and messaging
- In partnership with Enterprise Communications and Investor Relations, leverage the project in strategic external communications opportunities to enhance O-I’s reputation with investors, media, prospective employees and other relevant audiences
- Provide marketing communications leadership for customer outreach related to the project, including developing sales tools and materials, and managing customer engagements and trade media
- Handle other related communications responsibilities as assigned
- Reports to BMC Business Enablement Communications leader and GSDC Operations leader
- Works closely with other communications leaders across Business Enablement Communications and the wider Communications and Engagement team
9
Experience For Communications Leader DCG Resume
- Manages the GSDC communications team
- Seeks trusted advisor status with GSS, Talent Hub and GSDC Function leaders
- BMC Business Enablement Communications team
- BMC markets and service line communications teams
- Possesses gravitas and credibility, confident in communications with CEOs, Executive Boards, HR Directors etc
- A leader who has the tenacity, resilience and drive to succeed
- Proactive self-starter with the ability to work independently without day to day supervision
10
Experience For Global Platform Communications Leader Resume
- Ideally this role is based in the UK
- Corporate and service line brand programs
- Corporate responsibility / community engagement / Diversity and Inclusiveness
- Build and deliver comprehensive region media strategy to build GE’s reputation, promote GE’s offerings, and position GE in the community. This includes
- Manage GE Power’s presence in SSA at regional industry events, key initiatives and programs as defined by the power businesses; including budget, deliverables, key performance indicators (KPI’s) and metrics
- Manage ‘corporate’ news announcements specific to GE Power Digital, such as partnerships, alliances, acquisitions and other non-product/customer news
- Write blogs which articulate GE’s vision, point of view and experience gained helping customers with the digital transformation of the electricity industry
- Incorporate design as a critical and creative component to the strength and endurance of the 3M brand, driven by the company’s culture of innovation. Liaise with relevant internal constituencies to integrate communication initiatives across the company
List of Typical Skills For a Communications Leader Resume
1
Skills For Communications Leader Resume
- Excellent written and verbal communication skills, including digital and video experience
- Responsive and pro-active, with solid planning skills
- Experience as a communications professional and/or relevant experience in leading communications efforts
- Proven media relations and thought leadership experience, particularly in tier 1media
- Superior presentation, written and oral communication skills
- The ability to effectively manage multiple projects under time constraints
2
Skills For External Communications Leader Resume
- Experience in developing and executing high-level strategic communications strategies
- Proven track record acting as a trusted advisor to senior executives and recommending communications strategy to tell the company story to key stakeholders
- Experience overseeing communications from strategy creation to executive buy-in to execution, delivery and reporting in a publically traded company
- Experience working with customers and developing their stories
- Experience leading communications during organizational change
- Proven record of achieving organizational objectives by developing communications that resonate
3
Skills For Brand & Communications Leader Resume
- Experience in communications and/or marketing in a corporate or agency setting
- Experience leading online communications strategies including website, e-mail, social media, or mobile communication
- Experience manageing multiple, high-profile projects simultaneously
- Experience working in internal communications for a large, global organization
- Experience with organization change projects, HR initiatives, or business process reengineering projects
4
Skills For Function Communications Leader Resume
- Experience working in the healthcare or service-related industry
- Experience in communications, public relations, marketing, or journalism
- Experience in a communicating with global audiences; executive leaders and large organizations
- Solid understanding of the company’s technology, markets and customers
- Experience with media relations, including crisis communications
5
Skills For Communications Leader, Americas Resume
- Implement and manage an effective stakeholder communication plan working with GSDC leaders
- Previous experience communicating with a diverse, global team
- Experience in internal communications or public relations in a fast-moving, corporate environment
- Experience leading communications in large, global companies
- Experience working in ‘matrixed’ environment
- Organizational effectiveness, leadership coaching
- Demonstrated excellence in internal communications and change
- Experience in matrixed organizations
- Experience with Workday deployment projects or other large, complex ERP, SaaS implementations
6
Skills For Asean Communications Leader Resume
- Experience in digital and print content creation and content strategy development and execution
- Proven ability to set and meet deadlines and lead projects
- Proven track record of successful communications campaigns
- Define the EMEA DCG PR strategy to support territories’ business/marketing objectives in line with EMEA corporate priorities
- Industrial and/or Energy Industry experience
- Student of the business, with a demonstrated ability to create communication strategies that support business objectives
- Experience in corporate or internal communications
7
Skills For Communications Leader, Apic Resume
- Function communication experience, especially in support of Finance, Supply Chain, Global Business Services or Legal
- Global communication project experience
- Experience in a Public Affairs role
- Experience in internal or external communications expertise
- Extensive knowledge and experience of graphic design tools (ie Adobe) and social-media / cloud based communication platforms
- Using a broad understanding of communication practices, collaborates with and leverages a global network of communicators and other communications channels
8
Skills For Global Communications Leader Resume
- Bring together into one team the existing communications teams that support the current Talent Hub and GSS organizations
- Understanding of all communications disciplines (media, digital, social etc)
- Understanding of commodities and market dynamics
- Copes well working on multiple tasks, sometimes with conflicting deadlines and under pressure
- Manage through ambiguity and create engaging narratives that move the organization forward
- Proficiency in Microsoft Suite and web editing/content management systems
- Distill complex information into clear, concise messaging consistent with overall communications campaign
- And consistency in messaging
9
Skills For Communications Leader DCG Resume
- Strategic communication planning and execution for employee and external audiences
- +5 years in Creative Writing
- Responsible for managing a team of five sector communications managers
- Public and media relations (including analysts, social media and public policy)
- Partner with EC and P&L communications teams to ensure we are supporting teams’ goals in the region
- Identify and develop customer references for written success stories on the web, use in media relations, video testimonials, and public speaking opportunities
- Align news-related social media activities with marketing
10
Skills For Global Platform Communications Leader Resume
- Train, certify, and develop internal stakeholders, ensuring that they accurately represent the Amazon culture and technology to the public
- Develop, track, and communicate customer reference goals and progress to local business development representatives and marketing teams within AISPL
- Ensure constant generation of strategic content to feed coporate storytelling
- Facilitates strategy development for crisis situations, managing coordination between enterprise leadership and the CA Global Management Team (GMT)
- General understanding of the industry’s competitive landscape
List of Typical Responsibilities For a Communications Leader Resume
1
Responsibilities For Communications Leader Resume
- Conduct outreach to key trade media on key priority topics, including products, feature development, thought leadership initiatives and customer success stories
- Develop and execute communication strategies and plans - both internal and external - that support IBM’s business priorities
- Strong relationships and network of local media contacts
- Serve as a key point of contact for trade media, including handling direct outreach and responding to inquiries from reporters
- Manage relations with key partners and suppliers around media relations outreach and engagement, including development of press releases and joint participation in events
- Writing compelling stories for employee audiences with an understanding of how to maximize information throughout the information life cycle
2
Responsibilities For External Communications Leader Resume
- Strategize and support internal leadership meetings including meeting planning, preparation, and outcome communications
- Track and measure the level of engagement resulting from communication efforts over time. Advise on adjustments to plan to improve on results
- Develop, facilitate and execute crisis communications programs as needed
- Design and execute a change management communications strategy for Mercer Services including ongoing message strategy and development reflecting needs at various stages of the organization’s journey
- Develop fully integrated communication plans for BG’s synthesizing commercial objectives with reputation and brand objectives for businesses and co-building global communications plans and campaigns from a business and markets perspective
- Responsible for business executives positioning across BG’s internally and externally; executive media and speech training – working closely with the other Group Single Value Added Layer (SVAL) Communications teams, including the Content & Channels Centre of Excellence (CCoE) which also reports into the head of Group Integrated Communications
- Drive initiatives that effectively support all employees in ‘Crossing the Chasm’ – with a focus on a cloud-first approach, breaking down silos and driving collaboration, and championing customer advocacy
3
Responsibilities For Brand & Communications Leader Resume
- Plan and manage the execution of HTS India’s internal communication tactics to support employee engagement, talent retention, diversity, leadership message cascading and alignment, and organization profiling and award programs to HTS and Honeywell global
- Develop and execute social media postings and engagement that amplifies IBM’s thought leadership, business solutions, community programs and other business initiatives
- Proactively identify sensitive issues which could negatively impact IBM’s brand and reputation in Turkey, and work within IBM’s global issues management processes and team to prepare for and manage such risks. Perform local issues management actions as directed by the MEA and global issues management team
- Through the above, build awareness, consideration and preference for the IBM Brand, as measured through IBM’s brand tracking tools, to aid the growth of IBM’s business in Turkey
- Develop and execute IBMer engagement (ie employee communication) activities in Turkey. This includes working with the Turkey General Manager on speeches and written communications, managing IBM’s internal social media sites, and promoting to employees local programs and initiatives
- Experience in communications, store operations, journalism, or similar
- Proven ability to coach, mentor and develop others
- Creative thinker with a proven ability to analyze data
- Gains in IBM Brand measures, as shown in IBM’s brand tracking research
4
Responsibilities For Function Communications Leader Resume
- Pro-actively identify opportunities or challenges within scope of team/role and find solutions
- Proficiency in Microsoft Office, Google Applications, and Adobe Creative Suite
- Collaborate effectively with senior executives, their leadership teams, product marketing, and engineering, to translate technical concepts into compelling stories that are brought to life through visuals, technology demos, and executive scripts
- Support Execute to Win Awards
- Publish Terex AWP organizational announcements
5
Responsibilities For Communications Leader, Americas Resume
- Ensure internal “One Voice” documents are kept up to date
- Develop, implement, and measure the effectiveness of the annual communications plan for Latin America, based on the global communications plan, including management of communications calendar
- Serve as lead content manager for Latin America intranet. Lead the generation of online content that engages staff audience segments. Decide who, where, and when to disseminate
- Facilitating the generation of content (digital, print, multimedia including videos and podcasts) that engages staff audience segments. Recommend how to disseminate across channels
- Serve as partner to Latin America VP in engaging leadership in cascading information accurately and effectively through the organization to drive measurable action
- Represent communications on work groups and committees including HSSE/Crisis Response programs
- Manage English-Spanish-Portuguese language translations as required
6
Responsibilities For Asean Communications Leader Resume
- Assist the Communications Director in the development and deployment of the SHS employee and culture communications strategy, keeping alignment with GE Healthcare’s overall communications strategy and global messaging
- Work with GE Healthcare’s Global Communications teams on cross-business opportunities and culture change, development of common processes and programs such as manager communications training, global telecasts, and healthcare storytelling
- Partners with CPS enterprise and business leadership to promote and support community engagement activities within the enterprise, its businesses and locations consistent with guidelines provided by the global Corporate Responsibility team
- Innovate launch processes that align with a dynamic, pioneering cloud business
- Coaches enterprise leaders on how to independently implement community relations strategies and initiatives that support the enterprise and its businesses
- Manages and provides coaching to communications and community relations professionals working within the enterprise and its businesses, including the modeling of best practices and Cargill’s Leadership Expectations. Ensures productivity of the CPS enterprise team and quality execution
- Participates in selection of communication team members within the CPS enterprise, and helps plan for future workforce needs
- Partners with other members of the Corporate Affairs GMT to develop, manage and engage job family talent
7
Responsibilities For Communications Leader, Apic Resume
- Drive AWS cloud news/media relations activities locally for AISPL
- Manage news-related business and feature press opportunities
- Develop and successfully manage relationships with key media, technology bloggers, and customers
- Lead local launch events and manage local PR agency in India for AISPL
- Build and maintain customer relationships to help drive awareness and business for AWS cloud
8
Responsibilities For Global Communications Leader Resume
- Develop global short - medium term communication strategy to drive Coporate culture and engagement (Values, Strategic framework, EVP, Reputation)
- Participate as communications strategic advisor to drive initiatives led by Global Functions and modulate its executions
- Lead coordination for all BU communication responsibles
- Manage the project traffic with creative agencies and outside vendors to meet budget and timings
- Lead and manage the digital communications team comprised of Digital Communications Managers and Web Content Specialists
9
Responsibilities For Communications Leader DCG Resume
- Oversee the US marketing communications strategy for digital communications by identifying areas of opportunity in the business including creating new digital communication tools and enhancing existing methods for targeted and timely message delivery
- Define the ongoing digital communications strategy including prioritization and oversight of the digital communications budget and prioritization of digital tool investments
- Coordinate with the Global Commercial Effectiveness digital team and IT on initiatives that require programming development of digital platforms, tools and automation
- Understand and adhere to data privacy policies and procedures and help maintain privacy policy standards and governance throughout digital communications
- Manage user experience, standards and best practices for digital properties for employees, field sales and customer facing digital tools in accordance with global governance and best practices
- Use data and analytics including campaign monitoring, reporting and metrics to track and enhance digital communications for improved campaign design and delivery
10
Responsibilities For Global Platform Communications Leader Resume
- Work closely with ad agency(s) partners and manage external vendor relationships for digital initiatives
- Engage in website strategy, design and content management
- Actively cultivate and execute storytelling across earned media and manage consistent generation of content for owned platforms, partnering with the Social / Thought Leadership team as appropriate
- Serve as the coordinator of external messaging with Corporate and across Power P&Ls, as well as ensure alignment with industry-related GE businesses
- Develop and executive a thought leadership program for the president and CEO of GE Power and senior leaders through earned and paid media opportunities and events
- Collaborate across the P&Ls and regions to engage external audiences through events and media outreach
- Work with Finance and Investor Relations to position Power’s financial performance with external audiences
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