Communications Senior Specialist Resume Sample
Leonard Kunze
86937 Tillman Throughway,
Phoenix,
AZ
+1 (555) 309 9289
Work Experience
Integrated Communications Senior Specialist
03/2017
-
PRESENT
San Francisco, CA
- Assess internal audiences to determine best communication messages, techniques and channels to engage them with the objectives, practices and policies of the HR Total Rewards function (includes Benefits and Compensation)
- Plan and manage medium to large size internal and external events and campaigns to promote annual enrollment, healthy lifestyle initiatives, health screenings, etc.;Provide communication support for reporting to government agencies where needed
- Create compelling content related to our HR benefits offerings that engages employees with the Whirlpool Corporation story, and encourages them to be advocates of our company, brands and products
- Measure effectiveness of communications regarding HR Total Rewards on an ongoing basis and adjust strategies as needed
- Support major change initiatives around HR Total Rewards through effective communications techniques; Coach others on change management practices
- Identify opportunities to promote news, activities and achievements of the HR -Total Rewards function through media and social media channels; Serve as business liaison with Whirlpool’s media, social media and digital experts
- Drive and offer oversight on the creation and implementation of programs that drive awareness, shift perceptions of the SAP Product Support brand, and drive engagement
- Become an advocate of SAP Product Support in all channels, engaging in dialogues and answering questions where appropriate
Internal Communications Senior Specialist
11/2013
-
09/2016
San Francisco, CA
- Help us identify critical content, and organize it for customer consumption and delivery, across a complex and large volume of product offerings
- Organize live events / webinars and events on topics of interest
- Have a good knowledge of principles of SEO
- A passion for innovation and creation of world class client experiences
- An understanding of enterprise software, both on premise and ASP (“on-demand”, SaaS)
- Support in developing a story pipeline that strengthens SAP’s public profile with regard to business strategy, innovation and thought leadership as well as leading market position in business software
- Corporate writing and communications experience
- Experience with a variety of communications techniques across different media
- Understanding of a matrix organisation including xLOB activities and stakeholders
Marketing Communications Senior Specialist
06/2010
-
09/2013
Boston, MA
- Responsible for the Microsoft Skype and Cisco Cloud and Onsite sales and revenue. To identify and close business with consulting or end-to-end solutions to solve customer’s business problems
- Manage department’s media analytics and other resources
- Create story-telling opportunities to utilize in NB internal communication vehicles, which elevate NB’s strategic plan as well as responsible leadership and marketing initiatives
- Develop integrated communication plans for project implementation, organizational announcements, and business updates
- Craft key messages and use storytelling techniques to simplify complex topics to a broad and diverse audience
- Review and edit business partner communications
- Select, improve, or create communication channels that effectively reaches the target audience and optimizes message resonance
Education
University of Wisconsin - Fond du Lac
2005 - 2009
Bachelor's Degree in Communications
Professional Skills
- Strong writing skills and communication skills
- Strong project management skills; able to work independently on multiple assignments while maintaining high quality results; detail-oriented
- Excellent interpersonal skills – ability to confidently interact with and provide advice to senior leaders
- Strong personal organizations skills to meet commitments in a multi-tasked environment
- Excellent written and oral communication skills in English and Putonghua
- Excellent written and oral communication skills in English , Cantonese and Putonghua
- Advanced editing and/or copy editing and proofreading skills; knowledge of editorial style
How to write Communications Senior Specialist Resume
Communications Senior Specialist role is responsible for english, research, design, training, compensation, analysis, reporting, digital, travel, multimedia.
To write great resume for communications senior specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Senior Specialist Resume
The section contact information is important in your communications senior specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Senior Specialist Resume
The section work experience is an essential part of your communications senior specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications senior specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications senior specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Senior Specialist resume experience can include:
- Strong English and Chinese writing skills, have a proven track record in writing for business or press
- Experience organizing, leading and facilitating webcasts, virtual all hands meetings and other communication related meetings
- Experience working with and influencing executives
- Proven track record of navigating the organization and producing results despite ambiguity
- Evaluate effectiveness of various communication vehicles using measurement tools such as online monitoring, surveys, etc
- Advanced creative writing talent and experience. Bring a fresh voice to key communications
Education on a Communications Senior Specialist Resume
Make sure to make education a priority on your communications senior specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications senior specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Senior Specialist Resume
When listing skills on your communications senior specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications senior specialist skills:
- Intermediate interpersonal and networking skills
- Conflict and negotiation skills to resolve potential collisions and escalate any issues requiring management attention
- Superb critical thinking skills and the ability to take a concept from ideation and strategy to execution autonomously
- Intermediate experience in facilitating, developing, and delivering an internal communications plan with business lines and/or clients
- Clear understanding of setting priorities based on business issues
- Product, Training or Sales/Marketing experience
List of Typical Experience For a Communications Senior Specialist Resume
1
Experience For Integrated Communications Senior Specialist Resume
- Strong storyteller and ability to translate business objectives into compelling narratives
- Collaborate with global teammates on understanding and implementing the latest communication best practices
- Plan and prepare content for quarterly all hands meetings, including partnering with product leadership to prepare them for all hands meetings
- Support speaking opportunities through keynote writing and presentations
- Assists in the development of key messaging and campaigns that support the company’s brand
2
Experience For Internal Communications Senior Specialist Resume
- Prepare compelling presentations for internal and external audiences on company strategy and vision that drive consistent message and employee engagement
- Support fast-paced change management and employee engagement efforts across the company
- Owns recommendations on communication channels and new technologies to enhance communications. Includes management of internal newsletter and overarching strategy and outlet evolution
- Partner with HR to help with tools and resources that equip our people leaders to more effectively communicate
- Technical aptitude/history utilizing communication tools like Jive, PowerPoint, Microsoft Sharepoint, Skype for Business, etc. and willingness to embrace new technologies
- Proficiency in Microsoft Office – specifically PowerPoint
3
Experience For Marketing Communications Senior Specialist Resume
- Applies standard brand guidelines
- Define, create and execute against a communications strategy and plan for Product leadership
- Create Product narratives for major company milestones and events that speak to employees, customers and partners
- Develop and execute against an internal communications rhythm to help employees feel connected to Product and Technology goals and related metrics
- Write, review and edit communications content on topics such as organizational announcements, employee recognition, strategic business updates, product announcements and industry trends
- Collaborate with technical teams on engaging storytelling through product demonstrations
- Monitor and track metrics associated with internal and external communications
- Tailor Concur-All communications for the Product teams, as necessary
4
Experience For Corporate Communications Senior Specialist Resume
- Work in partnership with social media team to expand reach and impact of executive communications
- Ensure that all content is high quality, creative and compelling, and aligned and integrated with the appropriate corporate, cross-functional, and functional messages
- Collaborate with VCI Colleagues throughout the organization (four primary locations in Herndon, VA, Auburn Hills, MI, Libertyville, IL and Portland, OR along with field operations) to develop compelling messaging in multiple formats including print, internal web, and digital communications
- Act as a resource to VCI on a wide variety of areas including but not limited to researching, analyzing, and making recommendations on overall communications strategy for VCI programs
- Produce, edit, publish, and maintain our intranet communications, videos, PowerPoint presentations, desktop screensaver slides, office LCD screens, and various other communication items
- Write letters, speeches, talking points or briefs for VCI Senior Management
- Serve as a primary point of contact and communications counsel for VCI departments, including: Corporate Strategy, Sales Operations, Digital, Marketing, Customer Experience
- Select, improve and create communication channels, which effectively reach the target audience and optimize message resonance
5
Experience For Music & Sports Communications Senior Specialist Resume
- Consult and collaborate to craft a strong Employer Value Proposition for internal and external Talent Acquisition, Retention, Promotion and Reward
- Manage planning and implementation of projects/activities/events through development of SOP’s (standard operating procedures)
- Identify and build relationships with media platforms to begin coverage of VCI and key topics involving VCI
- Responsible for ongoing day-to-day VCI communications activities and strategy for a variety of employee programs, including but not limited to rewards and recognition, events, and wellness
- Strong storyteller with ability to translate business objectives into compelling narratives
- Proven track record of producing results despite ambiguity
- Responsible to work with team & internal partners to create long term sales training materials
- Plan, organize, and create materials for the Reward and Recognition (R&R) programs, including Team Performance Awards, CEO Award, and Organic Growth Award
6
Experience For Marketing Communications Senior Specialist Location Resume
- Create, review, edit, and maintain materials for events, including brochures and registration packages
- Support the planning and execution of travel and venue details for high level senior leadership meetings and events
- Collaborate with Audi brand, VW brand and VW Group communications teams to coordinate activities
- Develop detailed project plans to guide execution and identify key milestones to meet deadlines and internal client requirements
- Design and edit VCI communications to ensure that documents and presentations are correctly branded, professionally written and error-free
- Collaborate with global teammates implement communication best practices for local markets in APAC and EMEIA
- Provide recommendations on communication channels and new technologies
7
Experience For Unified Communications Senior Specialist Resume
- Equip HR Leadership with tools and resources to improve communication between our people leaders and employees
- Support R&D team on internal communication
- Establish an internal communications strategy for Under/Over 500 Segment Operations
- Support the planning and execution of major functional events, including the Honeywell Annual Senior Leadership Meeting, Board of Directors meetings, and high-visibility events and town halls
- Support quarterly global town halls led by the CEO by performing pre-planning and content development
- Develop processes and materials for new R&R programs
- Develop communication plans, articles, letters and presentations to support HR, as well as other communications for Compensation and Benefits initiatives
- Develop content, organize, manage, and test event-centered websites
8
Experience For Audi Product & Technology Communications Senior Specialist Resume
- Create and distribute follow-up communications and surveys after event completion
- Perform extensive research on hospitality aspects such as meeting venues, hotels, restaurants, food and beverage, gifts, décor, and transportation for corporate events
- Excellent English proficiency (eg. IELTS 7.5+ or TOEFL 102+)
- Experience in corporate/business communications or journalism
- Willing to learn product/technology/market knowledge
- Prepare reports and presentations with related metrics on department activities
9
Experience For Executive Communications Senior Specialist Resume
- Facilitate relationships with global communications teams and event vendors
- Work with internal and external communicators to produce materials to meet business objectives
- Develop long- and short-term communication plans in support of corporate and function objectives
- Coordinate logistics with the senior leaders within the communications department
- Approximately 25% domestic/international travel required
- Offer is contingent of the successful completion of a background check and drug test
- Draft and edit contents for executive communications, including executive video messages, organization announcements, yammer posts, speeches, slide presentations and etc
10
Experience For Strategic Communications Senior Specialist Resume
- Partner with HR team and other key functions/business stakeholders to manage change communications
- Develop contents on corporate strategic business or cross-functional communication projects, such as business wins, career development videos, and etc
- Develop and manage creative employee communications projects to drive awareness, connectivity and engagement around China
- Support the implementation and coordination of strategic internal communications initiatives to ensure flawless execution
- Detailed-minded, can-do attitude, quick learner
- Provide communications counsel to country leadership and the employees of the market unit
- Prepare internal and external communications plans and policies
- Monitor success of plans and recommend updates as required
List of Typical Skills For a Communications Senior Specialist Resume
1
Skills For Integrated Communications Senior Specialist Resume
- Demonstrated passion for learning and continuously improving
- Fundamental experience in management techniques and controls, marketing and contract administration
- Editorial and journalistic writing experience
- Proven track record providing communications counsel to executives in UK and Australian markets
- Experienced in handling confidential material
- Experience in media production including video and digital media
2
Skills For Internal Communications Senior Specialist Resume
- Experience in technology or B2B multinational communications and public affairs
- Relevant experience with government relations and communications
- Strong team player who works well with other team members and business partners
- Experience in external communications (traditional media and social)
- PR agency experience in both UK and Australia
- Broad experience in design and implementation of communications concepts and plans across UK and/or Australia
3
Skills For Marketing Communications Senior Specialist Resume
- Experience as a journalist or examples of written ‘thought leadership’, corporate communications materials
- Outstanding communications review and editing abilities, following AP or Chicago Manual of Style
- Working knowledge of company structure and services
- Understanding similarities and differneces in IT market in both Australia and UK
- Cubical setting (standing/sitting desk) in open floor-plan with moderate noise level
4
Skills For Corporate Communications Senior Specialist Resume
- Comfortable working in a high volume / high production environment with the ability to easily switch gears, while paying close attention to detail
- Audience targeting and segmentation
- Flexible work schedule – work and or travel on weekends or late during the week
- Frequently traveling - domestic & international
- Exposure to and working knowledge of environmental sustainability
- Open to trying new tactics and methods to capture employee attention
- General understanding of business line and customer requirements
5
Skills For Music & Sports Communications Senior Specialist Resume
- MBA, Prosci Change Management Certification or Six Sigma training also valued
- Comfortable communicating at various levels across the business
- High performer who wants to achieve success by working with a high energy, fast paced, innovative team
- Promoter of collaboration, teaming, constructive confrontation and innovation
- Resourceful in gathering information from across the organization
6
Skills For Marketing Communications Senior Specialist Location Resume
- Professional and executive presence conducive to working with senior leadership
- Social and multimedia communications approaches
- Research, analyze, and recommend best practices in the field of internal communications and employee engagement
- Travel 30%-40% - some weekend possibly holiday travel as well
- Occasionally: Work on weekends
- Occasionally: Long Work hours
7
Skills For Unified Communications Senior Specialist Resume
- Minimal travel required, 5% of the time
- Occasionally lift, up to 10 lbs
- Environmental sustainability program communications
- Familiarity with various communications channels (social media, online, audio, video, podcasts, blogs, collaboration tools etc.)
- Deliver measureable results
- Affinity to Logitech’s values - we are at our best when we are open and ourselves, humble and hungry, and when we collaborate and challenge, decide and do
- Intermediate research and analysis skills
- Experience developing integrated communication plans for project implementation, organizational announcements, and business updates
8
Skills For Audi Product & Technology Communications Senior Specialist Resume
- Experience in communications field
- Communicate with strong English skills over a variety of mediums, written and verbal to various levels of stakeholder from individual contributor to executives
- Experience working with highly technical R&D clientele
- Experience crafting internal and external communication for HR – Talent Acquisition, Retention, Development and Recognition
- International experience in both UK and Australia
9
Skills For Executive Communications Senior Specialist Resume
- Deep understanding of employee engagement
- Highly evolved communicator who is action oriented, creative and courageous
- Translate and deliver complex information in a straightforward manner
- Knowledge of Cigna Sales process valued
- Formulate clear and concise executive and strategic messages to internal and external audiences from complex topics
- Transform corporate strategy into powerful messages for various communications disciplines
10
Skills For Strategic Communications Senior Specialist Resume
- Work with a variety of employees cross functionally
- Work well within a team, both in-person and virtually
- Experience in both UK and Australia in communications to more than one influencer type (media, employee communications, bloggers, analyst, governments officials,)
- Corporate communications executive experience or senior manager Public Affairs/Consultancy with successful track record
- Comfortable in story-telling and copy-writing across both UK and Australian markets
- Team player with initiative to work individually as appropriate
- Production agency network and relationships
- Identify opportunities to promote news, activities and achievements of HR --Operations through media and social media channels; Serve as business liaison with Whirlpool’s media, social media and digital experts
List of Typical Responsibilities For a Communications Senior Specialist Resume
1
Responsibilities For Integrated Communications Senior Specialist Resume
- Support the consolidation of SAP sales and marketing activities, and customer cases, into periodic executive reports
- Recommend strategies to manage the issues, including identifying appropriate responses and communication channels
- Develop corresponding PPTs or other visual aid materials
- Support external Advisory Board and SAP Sustainability Council meetings with agenda materials and post-meeting reports
- Develop and distribute internal email and other workplace communications including seasonal and executive announcement communications
- Identify target audiences, understand requirements, proactively recommend communications, or take briefs needed
- Identify communication strategies and appropriate communication channels
2
Responsibilities For Internal Communications Senior Specialist Resume
- Prepare materials, including printed materials, media releases, newsletters, emails, customer letters, social media posts, video and infographic materials, and Powerpoint presentations
- Research executive presentation or blog/article subject matter and develop the content, sometimes developing original content, other times managing third-party content developers
- Work with internal and external resources to produce videos, customer stories, event coverage, etc
- Support implementation and communications of SAP office and premises environmental actions like recycling, materials use and energy conservation, as well as support requirements for industry certifications like ISO14001
- Support the development of communications materials like white papers, thought leadership articles and videos, and monthly emails which include ongoing curation of industry material and thought leadership
- Support development of partner relationships for communications content and customer sales propositions
- Work with Government Relations team to gather, create and distribute relevant policy information, and support event and engagement opportunities
3
Responsibilities For Marketing Communications Senior Specialist Resume
- Work with associations and event support
- Assist with the coordination of the event including guest and speaker lists, invitations, venue, partner/sponsors, seating, venue dressing, catering, sound system, speeches, publicity etc
- Track and report results and impact of events
- Maintain and file monthly activity reports and outcomes
- Keep minutes of meetings attended as required
- Maintain an stakeholder contact list
- Maintain current contact details of relevant journalists
4
Responsibilities For Corporate Communications Senior Specialist Resume
- Respond to media enquiries
- Identify activities/events in the technology industry that are likely to become media issues
- Town Hall participation alongside other activities in China and Taiwan
- Work with Hong Kong office executives and global/regional CSR team members to define, develop, communicate and execute CSR programs like volunteering, health and Diversity & Inclusion activities
- Journalistic writing skills, AP/Chicago Manual of Style
- Participate and develop written and visual material of employee volunteering and other CSR activities for reports and social media content
- Identify and vet partners, beneficiaries and support any requirements in programs like SAP Social Sabbatical, Kids@Work, etc
5
Responsibilities For Music & Sports Communications Senior Specialist Resume
- Building strategic and effective influencer and ambassador programs to create a network of core influencers who amplify the voice of UE and Jaybird through their social communities.
- Graphic Design, Photoshop, Illustrator
- Wordpress CMS Administration
- Prepare media statements
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