Communications Technician Resume Sample
Cale Friesen
1810 Ryan Heights,
San Francisco,
CA
+1 (555) 756 1864
Work Experience
Lead Communications Technician
03/2018
-
PRESENT
Detroit, MI
- Proficiency with Microsoft Office Suite applications; i.e. Excel, Word, PowerPoint, and various operating systems; i.e. Windows, OS X, Linux, CLI’s, etc
- Maintaining and improving the already excellent relationship between CMAFS Operations Branch (CMOB) customers, 721CS leadership, and the NISSC team
- Serving as the NISSC team’s primary Subject Matter Expert and advisor on all matters related to NORAD-NORTHCOM Command Center (N2C2) requirements and operations at CMAFS
- Ensuring the Comm Tech team’s daily operations, monthly relocation preparations and support, and periodic exercise support meet customer expectations and NISSC standards
- Ensuring trouble tickets are created, tracked, updated, reported, and resolved within the Government’s response timelines
- Preparing and submitting metrics and status reports on systems checks, technical refresh efforts, and projects as assigned
- Serving as a coordination point between 721CS, N-NC Cheyenne Mountain Operations Branch, and NISSC leadership on all matters associated with Comm Tech operations, scheduling, and capabilities
- Creating, maintaining, and adjusting the Comm Tech team’s 24/7/365 work schedule
Communications Technician
04/2014
-
10/2017
Phoenix, AZ
- Monitoring, enforcing, and reporting team compliance with operational and training requirements
- Experience with mainframe, servers and networks
- Basic Installation & Repair - Responsible for installing and maintaining all network lines, (analog, voice and simple leased line circuits, CATV service)
- Subscriber Carrier Maintenance - Responsible for provisioning service as well as testing/replacing electronic components under supervision
- Basic Inspection - Based on visual inspection, responsible for ensuring network construction guidelines are met
- Basic Splicing - Responsible for splicing all standard copper cables and simple enclosures
- Cable Locators - Responsible for locating and working underground cable facilities
Radio Communications Technician
06/2011
-
11/2013
Dallas, TX
- CompTIA Network+ and A+ or associated data communications certifications helpful
- Experience as a Communication Technician with experience in the responsibilities noted above
- Pass a written and practical test
- Administer Polycom video conference endpoints and ensure conference room readiness
- Support AV technology setup for meetings and events
- Performs moderately complex technical functions in support of engineering activities such as set up; operation; maintenance; modification; circuit testing; calibration and troubleshooting of electronic or electro-mechanical components and systems; experimental design circuitry; prototype models or specialized test equipment
- AVAYA CS2100 and AVAYA AS5300/ certifications required
Education
Strayer University - Newport News Campus
2005 - 2010
Engineer's Degree in Information Systems
Professional Skills
- Strong computer and PC Skills such as Windows and/or Apple, along with experience with LAN and Ethernet technologies in a corporate environment
- Spoken and written bilingualism with strong writing skills (in French and English)
- Proven troubleshooting skills of investigation and resolution
- Skills pertinent to positive human relationships and the ability to work effectively with staff members in a multicultural urban setting
- Successfully complete on the job training provided by journeyman and crew leaders and demonstrates competent performance of essential skills
- Have excellent communication skills and a good work ethic
- Strong analytical and critical thinking skills, and attention to detail
How to write Communications Technician Resume
Communications Technician role is responsible for communications, reporting, training, computer, write, windows, excel, telephony, telecommunications, architecture.
To write great resume for communications technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Technician Resume
The section contact information is important in your communications technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Technician Resume
The section work experience is an essential part of your communications technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Technician resume experience can include:
- Perform testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cable; use a tone set
- Professional experience of direct unified communications experience – IP telephony, video teleconferencing, instant messaging, presence
- Demonstrated experience in several of the following areas
- Experience with Network Testing and Troubleshooting
- Expert level (2+ years) experience with the Network Testing and Troubleshooting
- Previous testing, analyzing and repair experience with Analog and Digital circuits
Education on a Communications Technician Resume
Make sure to make education a priority on your communications technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Technician Resume
When listing skills on your communications technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications technician skills:
- Effective communication skills necessary to promote compliance with procedures and cooperation with individuals at various levels throughout the organization
- Skills in soldering to include Surface Mounted technology and Lead-Free soldering; and in operating personal computers with Microsoft Office applications
- Knowledge and experience working with Chorus, structured cabling, networking - an all round multi skilled technician
- Knowledge and experience working with structured cabling both fibre and copper, wireless networking - and all-round multi skilled technician
- Demonstrated experience working under general supervision using established guidelines and standard operating procedures
- Proven experience in an extremely detailed environment where following explicit processes is a paramount to the success of your responsibilities
List of Typical Experience For a Communications Technician Resume
1
Experience For Unified Communications Technician Resume
- Effectively communicate the concepts used in all tasks of a technician in leading a class or training topic
- Five years of current experience in a central office, related telephony field, or the equivalent in training and experience.
- Communicate effectively with field employees, management and public, both orally and in writing
- Eight or more years of directly related experience or equivalent combination of education and experience
- Experience with the following systems desired
- Experience with PBX / VoIP system administration
- Experience with conference room technologies – AV, video conference
- Experience in a similar position
- Valid Class C Texas Driver’s License is required
2
Experience For Radio Communications Technician Resume
- Related physical central office experience
- Current experience with Nortel DMS family switches
- Experience with Cisco Catalyst switches
- Advanced WAN/LAN experience level
- Mentor and coach less-experienced Technicians
- Experience working with fiber optics, including installation and terminations, is desired
3
Experience For Customer Communications Technician Resume
- Working knowledge of VOIP phone configurations and set up, specifically Polycom and Cisco
- Perform work either at a bench/desk, or in a crouched, kneeling, stooping or squatting position for extended periods of time
- Possesses following training and certifications or equivalent: CCNP, CCSP, CompTIA Security+, or CISSP
- Deep Knowledge supporting PBX / Call Manager, Session Management, and Call Routing
- Study, document and prepare system diagrams regarding present day networking workflow and procedures
- Connect jumpers and running cables; connecting these and ground work to units
- Install and maintain equipment such as but not limited to fittings, cabling, radio equipment, antenna and control systems
- A practical and pragmatic approach to problem solving
- Ensures adherence to company policy while maintaining specific knowledge of IT policies and procedures
4
Experience For Kbsc WAN Network Communications Technician Resume
- Conducts user training as required
- Maintains documentation on changes, additions, and removal/recycling of assets
- Configure, install, and maintain network electronics including Ethernet switches, wireless network equipment and UPS devices
- Schedule and coordinate daily activities with peer operations personnel and use supervisor to resolve scheduling conflicts
- Serve as a mentor and assist with training lower-level technicians
- Perform advanced troubleshooting of transmitters and electronic equipment communications issues
5
Experience For Communications Technician, Montreal Resume
- Advanced utilization of volt meter and troubleshooting
- Assist in programming tablets/mobile devices
- Provide technical leadserhip and excellence, and recommending improvements with regard to same
- High Frequency Communications Systems including
- Maintain integrity of drawings and documents by following management of change processes
6
Experience For Lead Communications Technician Resume
- Cert IV in Communications, Telecommunications Engineering or equivalent
- Registered ACMA cabling license with structured and coax endorsements
- Utilize radio service software products, electronic test equipment, read schematics and perform soldering to complete tasks
- Troubleshoot existing customer servers
- Participate in any project requiring the incumbent’s expertise
- Work from aerial devices, ladders, towers and platforms utilizing safety harness, body belt and safety strap
7
Experience For Measurement Control & Communications Technician Resume
- Provides work leadership and technical assistance to lower-level Technicians and/or with instructing customers on the operation and proper use of equipment
- ACMA Open Cabler’s License, including all endorsements
- Travel as required to assist in other work locations or to attend out-of-town training
- Climb using an 18 foot ladder
- Have a current IAT Level II certification (Sec+ min.) with continuing education
- Familiarity with LAN, and Ethernet Networking and Wireless Technologies
- Knowledge of structured wiring in a campus environment
8
Experience For Psegli Communications Technician Resume
- Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport),
- Knowledge of servers and networking in cloud, physical and virtual environments
- Outside Plant (OSP) copper/fiber cabling
- Knowledge and understanding of SCADA and communications systems used in the operation of meter stations, control of flow and pressure and data retrieval
- Structured Wiring Certification
- Repair structured cabling (e.g. copper, fiber, coax, waveguide) and associated connectors
- Knowledge of basic chromatograph EFM operational concepts, calibrations and troubleshooting
- Work through difficult issues and maintain a great, positive attitude when communicating with others
- Knowledge and understanding of SCADA and the communications systems used in the operation of meter stations, control of flow and pressure, and data retrieval
9
Experience For Traveling Communications Technician Resume
- Provide technical assistance and training to staff as necessary; willingness to share knowledge with others
- Cisco MeetingPlace, Presence, Unity Connection, Enterprise Instant Messaging (Cisco Jabber)
- Ground steel, weatherproofing, cable grounds, unit assembly
- Identify an active voice or data circuit
- Perform routine maintenance operation on central office, power equipment, repeaters, carriers, PBX’s, DPABX’s, toll terminals and associated equipment and wiring, miscellaneous special equipment and associated wiring
10
Experience For INL Communications Technician Resume
- Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR’s, OTDR’s (optical meters), BER test equipment, laptop computers, frequency meters, error rates, and synchronization meters
- Applies conventional engineering practices to develop, prepare, or recommend schematics, designs, specifications, electrical drawings and parts lists. Examples of designs include: detailed circuit diagrams, hardware fittings or test equipment involving a variety of mechanisms, conventional piping systems, and building site layouts
- Conducts tests or experiments requiring selection and adaptation or modification of a wide variety of critical test equipment and test procedures
- Sets up and operates equipment, records data, measures and records problems of significant complexity that sometimes require resolution at a higher level, and analyzes data and prepares test reports
- Applies methods outlined by others to limited segments of research and development projects, constructs experimental or prototype models to meet engineering requirements, conducts tests or experiments and redesigns as necessary, and records and evaluates data and reports findings
- Perform tasks on board United States Navy (USN), United States Coast Guard (USCG), Military Sealift Command (MSC), Foreign Military Sales (FMS) and other vessels or at various Government/commercial shore facilities both inside and outside of the Continental United States (CONUS/OCONUS)
- Initiating or researching Departures from Specifications (DFS), Design Service Requests (DSR), Liaison Action Request (LAR), and Work Specification Review (WSR)
- At least six (6) months experience within the last five (5) years working with various PBX/ DPABX, Central Office and station apparatus
- Daily conference room checks: verify all equipment is online, functioning and charged
List of Typical Skills For a Communications Technician Resume
1
Skills For Unified Communications Technician Resume
- Very strong customer service and communication skills
- Strong proven record learning new technologies and support
- Communicates effectively with field employees, management and public, both orally and in writing
- Basic Networking Skills: Ability to change IP on Computer, PING, etc
- Effectively use a personal computer with MS Office Suite applications (Word, Excel & Outlook)
- Prior experience in electrical work
- Self-motivated, driven and focused on achieving high performance targets whilst always prioritizing safety first
- Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand
2
Skills For Radio Communications Technician Resume
- Experience with network troubleshooting including one or more of DHCP, Voice VLAN, VoIP, and WiFi
- Strong understanding of VOIP phone features and how they are used in a customer’s environment
- At least one (1) year experience in structured cabling
- 1) Experience working in an office lab environment
- Establish strong standards of professional ethics when relating to staff, students, parents, administration and the community
3
Skills For Customer Communications Technician Resume
- Possession of a valid state drivers’ license with current satisfactory driving record
- Have 3 – 6 years’ experience working hands on with a SATCOM (preferably a 52A and MILSTAR)
- Have 3 – 6 years’ experience in SATCOM working on C-Band terminals
- License/Certificates: Possession of a valid drivers license authorizing operation of a motor vehicle in the State of California
- Experience working with T1 and OPX communications lines
- Experience supporting telephony, video, network and/or other collaboration devices
- Experience providing customer service and end user support
- Experience providing Level 1 IT support
4
Skills For Kbsc WAN Network Communications Technician Resume
- Relevant tertiary studies and have sound experience in a similar role mainly across communications or signalling
- Previous experience in construction, heavy industry or working in the rail corridor
- Valuable project experience on a major LNG project
- Radio Accreditation and solid background in radio technology helpful
- Operate computer systems for data management and report generation
- Use math including formulas to determine circuit design, measure load, operate test equipment, make voltage conversion
5
Skills For Communications Technician, Montreal Resume
- Demonstrate a working knowledge of Microsoft Office products
- Demonstrate a proficiency in the use of desktop/laptop PCs
- Tests, inspects, operates, troubleshoots, and maintains electronic devices associated with communications for OT applications
- Operate as a self-starter with individual drive and initiative to start, develops and completes projects and initiatives
- Operate with latitude and review progress with management
- Previous experience in telecommunications, electrical engineering, or other related fields
- Maintenance experience in supporting at least two of the below systems would be advantageous
6
Skills For Lead Communications Technician Resume
- Technical experience in networking, IP connectivity, basic sysadmin tasks
- Experience working in a live production environment, preferably from within the Oil and Gas sector is preferable
- Test, inspect, operate, troubleshoot and maintain electronic devices associated with communications for OT applications
- Operate as a self-starter with individual drive and initiative to start, develop and complete projects and initiatives
- Experience with Contact center / Call Center
- Additional experience with
- High level of knowledge and experience in analogue radio (VHF, UHF), digital radio (P25, Tetra), and microwave systems
- Operate and maintain installation tools and equipment
- Experience with WIFI
7
Skills For Measurement Control & Communications Technician Resume
- Operate communication test equipment and complete adjustments as needed on LMR communication equipment
- Reading and interpreting wiring plans, drawings and specifications
- Understanding of VOIP call routing and the ability to perform and read call search data and packet captures
- Understanding of basic customer router and firewall configurations
- Understanding of various types of operating systems and multimedia technologies
- Understanding of phone installation and management
8
Skills For Psegli Communications Technician Resume
- Understanding of SCADA communication data flow and protocols
- Understanding of communications standards such as RS232, RS485, and Internet Protocol
- Understanding of Protocol Analyzers
- Understanding of physical and cyber security methodologies
- Working Safely at Heights, Advanced Rigger accreditation
- Understanding of Basic Electrical Theory and the use of electrical/radio test equipment is required
- Perform strenuous physical activities including, but not limited to heavy lifting as required (lifting objects weighing up to 75 lbs.)
9
Skills For Traveling Communications Technician Resume
- Communications cabling including fibre optics installation, terminations, splicing and testing
- Provide troubleshooting assistance and learning opportunities to network technicians while out in the field responding to tickets or during implementations
- Develops or reviews designs by extracting and analyzing a variety of engineering data
- Assist in the troubleshooting of electronic recording devices (EFM) including, but not limited to communications and standard operation
- Assist building technology staff during testing when there is network slowness and communicate issues and resolutions to IT management
- Understands basic troubleshooting of electronic recording devices (EFM) including, but not limited to communications and standard operation
- Daily meeting support: hands on technical support resource for customers for all conference room meeting needs
- Maintains working knowledge of current systems and tools used by the company and provides reports using these in a timely fashion
10
Skills For INL Communications Technician Resume
- Provide consulting and estimating service to the campus community for telecommunications and network services
- Lead individuals and coordinate resources on projects and other initiatives by defining expectations and clearly communicating
- Familiar with Federal Communications Commission (FCC) and other federal, state and local broadcasting regulations
- Familiar with basic computer networking and infrastructure knowledge
- Attractive remuneration with rewarding career prospects
- Perform basic preventative maintenance and troubleshooting and basic repairs
- Install tubing and conduit
- Perform preventative maintenance, troubleshooting, plant process and flow, transformers, switch gear, and MCCs
- Install, test, and maintain wireless data transfer networking systems
List of Typical Responsibilities For a Communications Technician Resume
1
Responsibilities For Unified Communications Technician Resume
- Personal computer skills such as Windows and/or Apple
- Experience with wireless networking equipment
- Licensed in good standing and able to travel (drive) throughout the District
- Experience in circuits
- Closed Circuit Video Surveillance (CCVS) experience is helpful
- Experience and working knowledge of PRTG Network Monitoring, Wireshark, VoIP
- Experience with voice services and Cisco Call Manager
2
Responsibilities For Radio Communications Technician Resume
- Previous experience in a communications technician position
- Previous experience in installation and maintenance of radio and cellular transmission equipment within the NZ Telecommunications network
- Previous experience and knowledge in installation and maintenance of inside plant transmission equipment
- Develops technical reports on system effectiveness
- Solid understanding of the different voice/video codecs
- Proven ability to troubleshoot and resolve A/V issues
- Generating or adding to an Activity Hazard Analysis for any task mastered
- Contributing to the Risk Register for any defined feature of work mastered
3
Responsibilities For Customer Communications Technician Resume
- Lead or direct field projects and support management through planning and scheduling of personnel for complex projects or tasks
- Perform advanced troubleshooting tasks on different communication equipment including Lease lines, modems, CDPD and Cellular phone systems
- Exercise responsibility for problem solving and troubleshooting problems encountered in the completion of assigned tasks
- Responsible for recognizing and judging the impact of repairs, changes, and adjustment to user services
- Employment contingent upon obtaining a FCC General Radiotelephone Operators License or recognized equivalent wihtin six (6) months of employment
- Employment contingent upon obtaining a FCC General Radiotelephone Operators License or recognized equivalent wihtin six months of employment
4
Responsibilities For Kbsc WAN Network Communications Technician Resume
- Acterna), mux optioning, Channel Banks, and CMTs
- Translate diagrams, installation manuals, floor plans and methods of procedure into a properly installed and working product
- Use a computer to configure equipment using provided documentation via web or console interface
- Configure and install PRTG solution for network monitoring
- Provide data analytics regarding network performance and communicate results
5
Responsibilities For Communications Technician, Montreal Resume
- Train network staff on use of monitoring tools
- Assist building technicians with wireless installations and train as appropriate
- Perform complex assignments regarding electronic equipment for installation or maintenance
- Maintain and calibrate Company gas detecting instruments
- Manages data base information for wireless services and systems, ensuring accuracy of all entries
- Install, test and maintain mobile data and truck tracking systems such as Caterpillar Mine Star dispatch systems
6
Responsibilities For Lead Communications Technician Resume
- Undertake all responsibilities in a safe manner
- Test and commission of communications systems and equipment
- Utilise tickets and license’s e.g., elevated platform to assist in the performance of tasks
- Coach and mentor trainees in line with company and technical standards
- Operational responsibility of Unified Communications solutions with a focus on IP telephony
- Installs, configures, maintains and provides technical support for the IT Department mine radio assets, including but not limited to: handheld radios, mobile equipment radios, repeaters, mobile radio infrastructure, antenna systems, power systems, grounding systems, mobile radio networking, radio subscribers (mobiles and portables), etc
- Install, prepare, run, terminate and test coax and network cabling
- Test, tune and align duplexers, pre-selectors, repeaters, base stations, mobiles and portables
7
Responsibilities For Measurement Control & Communications Technician Resume
- Setup, configure and use test equipment to align, maintain and repair mine radio systems
- Troubleshoot, diagnose and repair complex communications systems
- Work directly with management and customers to determine urgency, deadlines and timelines
- Provides technical support to employees directly and remotely throughout the entire mine site
- Attend tickets related to mine radio system issues (Incidents and Service Requests)
8
Responsibilities For Psegli Communications Technician Resume
- Assists with problems with IT Infrastructure
- Occasionally manage technical projects with minimal assistance
- Works with the Environmental Dept to ensure E-Waste is processed properly
- Maintain current understanding of new and upcoming business related technology and continually improves personal and professional systems/networking knowledge through technical articles, professional forums, and online courses when appropriate
- Work independently with little or no supervision, and in teams in diagnosing complex network and voice related problems, using computer based software, specialized tools, test equipment, and well developed technical skills
- Provide 24hr x 7 day/week emergency coverage for campus-wide telecommunications and network problems
- Coordinate and oversee the installation of communications facilities and pathways with internal and external vendors
9
Responsibilities For Traveling Communications Technician Resume
- Interact with all segments of campus community daily in person, via telephone and electronically
- Design, install and maintain special communication facilities that provide vital services to the campus community
- Install, terminate and test voice, data, and video communications cable using specified manufacturers’ and industry standards. Requires proficiency and in-depth knowledge of TIA/EIA 568 Standards
- Design, install, test, and document various types of communications facilities, such as: Ethernet network connections, 802.11x wireless networks, analog and digital voice lines, and fiber optic circuits and connections for both Single and Multimode fiber optic cabling systems
- Document all new installations, repairs, and changes to the campus voice and data network to ensure accuracy in billing records, floor plans, work histories and connection information using a variety of desktop and client server software applications
- The Communications Technician I performs fire-stopping procedures on fire walls, install sleeves, and pull cable through sleeves and core penetration
10
Responsibilities For INL Communications Technician Resume
- The Communications Technician I adheres to and participate in all Company, customer and industry quality and safety standards and regulations
- Able to work outdoors in all extreme weather conditions: hot, cold, rain, snow, and sleet. Safety sensitive work environment
- Able to perform work on uneven surfaces; frequently climb ladders and on/off equipment, as well as work from a boom truck basket
- Act as primary resource for assistance in troubleshooting communications equipment, communications issues with EFM's and associated control devices for operational and maintenance assistance. Utilize advanced and specialized expertise in several areas of communications and telemetry
- Provide technical input on engineering designs to ensure operational reliability, integrity and functionality of SCADA field telecommunications assets
- Evaluate operations and make recommendations to improve procedures and guidelines
- Provide technical input on projects to assure designs meet operational telemetry and communications requirements
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