Community Health Worker Resume Sample
Oliver Larkin
42772 Morar Cape,
Philadelphia,
PA
+1 (555) 689 5251
Work Experience
Community Health Worker Senior
06/2017
-
PRESENT
Dallas, TX
- Developing a Personal Health Plan based on the client’s vision for personal health and wellness
- Providing navigation services for Florida’s Healthcare System
- Meet patients in the primary care clinic or hospital and conduct an assessment, including helping patients to set health goals
- Make weekly follow-up calls and home visits to patients
- Help patients with social issues like homelessness, substance abuse, and hunger
- Help patients fill out applications for Medical Assistance and other such documents as needed
- Attend a weekly group meeting with other staff, and program supervisors
- Comply with OSHA and other mandated safety procedures or regulations
- Documents in a manner that is concise and relevant to the patient’s condition and plan of care
Community Health Worker
08/2012
-
04/2017
Phoenix, AZ
- Displays nonjudgmental acceptance, maintains confidentiality and establishes a positive rapport and working relationships with patients/family/visitors/staff/community
- Coordinates patient care with CHP Nurse Manager and CMO. Requests extra support from RN Care Coordinator or Level II navigators when patients require higher levels of intervention
- Provides social support through home visits and telephonic follow-up
- Demonstrates strong communication skills with patients, families, medical staff, colleagues and other departments throughout the continuum of care
- Provides basic education to patients and families about chronic disease management and leads them to create self-management goals
- Conduct initial outreach calls to encourage enrollees and care givers to participate in care management programs and health plan services
- Convey the purposes and services of a program and the impact that program or service would have on the enrollee and caregiver(s)
- Interact with enrollees in their homes, neighborhoods, and communities as necessary, to identify and resolve barriers to receiving recommended health services, adhering to treatment recommendations made by providers, and becoming effective managers of their health
- Support Care Advisor and Care Management Team with providing in-person assistance to enrollees with self-care needs
Community Health Worker, WIC Nutrition
07/2005
-
05/2012
Houston, TX
- As needed: schedule provider visits on behalf of enrollees, accompany enrollees to visits, ensure access to other community and government-based services
- Guide and teach care givers about symptom response plans
- Act as an advocate and liaison between the enrollee/caregiver(s) and community service agencies (i.e. schools, Department Human Services, Homeless shelters, hospitals, support groups, etc.)
- Provide ongoing follow-up, basic motivational interviewing, and goal-setting with enrollees/caregivers
- Along with other members of the team, conduct enrollee/caregiver screenings that include the medical, behavioral, and social needs of the enrollee to identify gaps in care and barriers to accessing resources critical to enrollees’ wellbeing. Complete screening within specific timeframes and under the guidance of Nurse Care Advisor
- Assist enrollee/caregiver(s) with establishing a medical home and providing instruction on the appropriate use of the medical home
- Act as a contact point, advocate and resource for enrollees, their family and their providers, building effective relationships through trust, respect and communication
Education
Florida State University - Panama City Campus
2001 - 2005
Bachelor's Degree in Social Work
Professional Skills
- Strong interpersonal skills, communications skills, problem solving skills, teaching and coaching skills and community networking skills
- Demonstrates excellent communication skills with individuals, patients, healthcare providers and colleagues
- Basic computer skills and good communication skills
- Strong, trusting relationship building and collaboration skills
- Demonstrated relationship-building and effective communication skills also required
- Strong influencing, coaching and consultative skills
- Demonstrate human interaction skills to successfully engage families in acquiring needed health care for children
How to write Community Health Worker Resume
Community Health Worker role is responsible for interpersonal, community, computer, basic, organizational, health, medical, microsoft, access, social.
To write great resume for community health worker job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Health Worker Resume
The section contact information is important in your community health worker resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Health Worker Resume
The section work experience is an essential part of your community health worker resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community health worker responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community health worker position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Health Worker resume experience can include:
- Provides coaching and social support to participants and families, using active listening skills, motivational interviewing and other techniques
- Build trusting relationships with patients and assist in building capacity and self- efficacy skills
- Valid driver’s license in good standing with a safe driving record
- Work effectively in a team setting or independently
- A vehicle with current insurance and a valid driver’s license in good standing is required for home visits
- Communicate clearly and effectively with clients and coworkers verbally and in writing
Education on a Community Health Worker Resume
Make sure to make education a priority on your community health worker resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community health worker experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Health Worker Resume
When listing skills on your community health worker resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community health worker skills:
- Strong interpersonal skills enabling effective team collaboration required
- Possesses strong facilitating and teaching skills
- Highly effective critical thinking and interpersonal skills, with the ability to identify barriers promote desired outcomes
- Experience working appropriately and effectively with people who speak languages other than English (esp. Spanish)
- Strong data entry skills, with a typing speed of at least 45 - 50 WPM
- Highly effective critical thinking and interpersonal skills, with the ability to identify barriers and promote desired outcomes
List of Typical Experience For a Community Health Worker Resume
1
Experience For Field Based Community Health Worker Resume
- Strong passion, leadership, and interpersonal skills necessary to effectively work with all age groups of Latino patients and community agencies
- Demonstrates and practices skills necessary to carry out effective home visits and/or community events
- Good communication skills, such as listening well, showing empathy and using language appropriately
- Practice community engagement skills, including community history, community culture, community organizing, and working with diverse populations
- Demonstrated ability/experience working with health care providers
- Experience in In Arizona, previous experience navigating a public Behavioral Health system
2
Experience For Community Health Worker Senior Resume
- Prior experience as an outreach/community health worker
- Tailor and emphasize aspects of the CLEAR program to effectively highlight client goals
- Collaborate effectively with interdisciplinary teams
- Provide problem solving skills to assist in unusual or difficult patient/family situations
- Demonstrates the ability to establish and maintain effective relationships and gains others' trust and respect
- Communicate effectively with health care providers
- Basic computer skills and database entry
3
Experience For Community Health Worker, WIC Nutrition Resume
- Demonstrated success in working as part of a multi-disciplinary team including communicating
- Experience working with Medicare, Medicaid, or Special Needs populations in a community setting
- Good working knowledge of computer report software (e.g. Excel, Word, Access)
- Comfort or experience working in a multi-cultural environment
- Experience driving a bus or motor home
4
Experience For BFT Bosnian Community Health Worker Resume
- Field based experience (such as visiting members homes)
- 6+ months or more of professional experience in a Medical setting
- Field based experience visiting home sites
- Experience working on community health projects, programs or initiatives
- Experience Working with Region Seven HIV Network of Care
- Experience in working with HIV populations
5
Experience For Community Health Worker, Fall River Resume
- Valid driver’s license and ability to travel by car or independence on public transit, taxi or ride sharing program required
- Able to operate small office equipment, including photocopier, telephone, and personal computer
- Experience working with Electronic Medical Records and health care systems
- Experience working with patients with chronic medical and behavioral health needs
- Multitask at any given time while maintaining strong attention to detail
- Two years work experience providing outreach services
6
Experience For Community Health Worker / Hours / Day Resume
- Experience working with beneficiaries with chronic and behavioral health needs
- Experience working within healthcare or other complex systems
- Experience working in manager care
- Two years of experience as a Community Worker in the County of Los Angeles
- Able to prioritize assignments and meet deadlines
- Possess qualities such as good attendance and work habits
7
Experience For Care Management Community Health Worker Resume
- Practices clear, effective, consistent communication with clients and colleagues
- Experience and knowledge of social media platforms (Facebook, Twitter, and WhatsApp)
- Demonstrates an understanding of the diversity and culture of the various populations served
- Initiates contacts with patient/ family/ representative to assess necessary assistance and prioritization of needs
- Completes clear action plans, prioritization of case load to move each case to closure
- Demonstrates creative, proactive, progressive, independent thinking
8
Experience For Community Health Worker CCB & HPL Resume
- Experience in community setting
- Operate in a supportive role within an interdisciplinary health care team utilizing an integrated care and treatment model
- Demonstrates integrity, confidentiality and trust
- Conduct home visits to validate program interventions and communicates findings routinely to
- Maintain effective lines of communication with participants and the research team to ensure adherence to study goals and objectives are met
- Utilize motivational interviewing techniques to build a relationship with participants in order to make effective referrals
- Long-time resident of West or Southwest Philadelphia and good knowledge of the resources of these communities
9
Experience For Community Health Worker, Lead Resume
- Outbound patient / member outreach experience, both telephonic and field-based / in-person
- Valid Driver’s license and ability to access work assignments in Lancaster City and County
- Any combination of 3 years health/social services experience and/or education
- Any combination of 2 years health/social services experience and/or education
- Field Based experience in healthcare, social work, and/or home visits
- License: Valid Driver’s license
- Knowledge and / or experience with behavioral health or substance use disorders
10
Experience For Outpatient Community Health Worker Resume
- Previous care management experience
- Experience using Microsoft Excel (data entry, sort, filter, and work within tables)
- Experience, preferably in related area
- Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/support team
- Willing to help people (reading to patients, patiently answering questions, etc.)
- Editing/ reviewing reports of CHW’s under supervision
- Assisting CHW’s in problem solving complex client issues
List of Typical Skills For a Community Health Worker Resume
1
Skills For Field Based Community Health Worker Resume
- Provide health education, including managing stress and self-care skills, after training on education protocols and health information
- Supports individuals in making behavior changes via motivational interviewing skills to promote and maintain their health and manage illness
- Works collaboratively and effectively with other staff, coordinating patient care and pursuing team-based approaches to service delivery
- Experience working with or navigating within the health and social services system, preferably as a result of lived experience
- Accurate word processing / typins skills
- Completion of an approved apprentice program or prior related work or educational experience in a healthcare or community service setting, required
- Effectively communicate with and collaboratively engage patients, caregivers, and other service providers as part of a care team
2
Skills For Community Health Worker Senior Resume
- Communicate effectively with community members, faculty and study staff, and office administrative team
- Demonstrated effectiveness as an advocate for others
- Work collaboratively and effectively within a team
- Proficient oral and written communication skills in both English and Spanish
- Outreach experience to include networking, developing a community resource pool for patient referrals and networking
- Experience maintaining personal strength and health while dealing with very challenging situations
- Assists in making appointments, follow up on medications, and identifying barriers to good health as needed
- Experience with supporting families during pregnancy, labor and postpartum (such as a Doula, or birth worker)
3
Skills For Community Health Worker, WIC Nutrition Resume
- Previous experience working with Microsoft Office (Word, Excel, and Outlook) and the ability to utilize its applications in a professional setting
- Experience in interviewing and conducting patient visits
- Experience tracking work related mileage and completing required documentation
- Experience working independently in a constantly changing environment, as well as collegially within a team
- Experience in working with Microsoft Office software (including Outlook and Word)
- Experience with public speaking and providing trainings to others
- Strong understanding of psychiatric and family system and ability to use this understanding to formulate succinct case summaries required
4
Skills For BFT Bosnian Community Health Worker Resume
- Experience working within the community health setting in a health care
- Experience using a computer including the use of Excel and Electronic Health Records
- Experience using a computer, internet, and Microsoft Office (Word, Excel, and Outlook)
- Experience using a computer, internet, and Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
- Experience using a computer and Microsoft Office: Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Experience working in an interdisciplinary team
- Experience working in managed care or fee for service
- Field based experience (such as visiting members’ homes)
5
Skills For Community Health Worker, Fall River Resume
- Experience working in the Behavioral Health related field
- Experience directly working with individuals with special healthcare needs
- Experience conducting patient referrals
- Experience in data collection, reviewing assessment tools, and data entry in an EMR system or other related electronic application
- Experience working with patient information within an EMR system and data management
- Experience maintaining a daily electronic calendar
6
Skills For Community Health Worker / Hours / Day Resume
- Experience generating reports related to the program directives
- Experience working with a diverse population, faculty, and staff
- Demonstrate an understanding of time management required for accountability of time
- Have experience working with children and/or adults with chronic conditions (or desire to do so)
- Familiarity with and experience working in Chicago’s West and/or Southside communities
- Experience using computers with ability to learn and utilize new technology and software
7
Skills For Care Management Community Health Worker Resume
- Experience with Microsoft Office including Word (create & edit documents), Excel (sort & filter data), and PowerPoint (create presentations from scratch)
- Member of the community or shared life experience with the community being served
- Experience using Microsoft Office Suite and Electronic/Medical Health Records software
- Working experience with Microsoft Tools: Word and Outlook
- Experience directly working with individuals with special healthcare needs
8
Skills For Community Health Worker CCB & HPL Resume
- Experience-Two or more years in any health care setting
- Work experience with healthcare and/or helping professions
- Experience working with a PC and Windows Applications with the ability to learn complex systems
- Experience in long-term care, home health, hospice, public health, provider office, or assisted living
- Familiarity with and experience working in Elgin area
- Comfort, sensitivity, competence and experience serving people of various cultural and socioeconomic backgrounds
- Multi-task, prioritize and manage competing demands
- Demonstrates integrity, discretion and understanding of professional boundaries
9
Skills For Community Health Worker, Lead Resume
- Working experience with ICD - 9 / 10 and CPT Codes
- Experience in Community Outreach to Senior Communities and/or Bronx Service Providers, Nonprofits, among other stakeholders
- Valid driver's license and regular access to a car
- Social Work / Services experience
- Demonstrated commitment to serving vulnerable populations
- Work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
10
Skills For Outpatient Community Health Worker Resume
- Multi-task and prioritize tasks to meet all deadlines
- Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
- Coach patients in effective management of their chronic health conditions and self-care
- Identify and apply appropriate role definition and skilled boundaries
- Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar medical facility
- Experience in customer service / support
- Experience in healthcare, behavioral services, case management or social services
- Previous work experience in the AZ Criminal Justice, detention, parole or prison release programs
- Experience working directly with individuals with intellectual or developmental disabilities
List of Typical Responsibilities For a Community Health Worker Resume
1
Responsibilities For Field Based Community Health Worker Resume
- Good organizational and time management skills and the ability to set up systems to help others with these skills
- Good organizational and time management skills and the ability to set up systems to help others with these skills required
- Experience, preferably in related area. Good communication skills. Ability to work as a team member
- Strong computer skills and use of Microsoft word/excel/outlook. Experience with electronic medical records desirable
- Strong organizational and interpersonal skills, ability to exercise good judgment and take initiative
- Manage multiple priorities concurrently along with excellent organizational skills
- Good organizational skills. Ability to handle difficult calls and maintain professional conduct
2
Responsibilities For Community Health Worker Senior Resume
- Good communication skills; rapport with neighborhood people and organizations; familiarity with communication technology
- Effectively work with individuals from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
- Facilitates development of skills among participants by conducting support and education groups
- Prior experience as a health navigator, peer support, or outreach worker is desirable
- Competent in Windows. Basic computer skills and database entry
3
Responsibilities For Community Health Worker, WIC Nutrition Resume
- Prior work from home experience
- Community Health Worker II Certification and or skills to qualify for certification (see core competencies) within 1 year of hire
- Work effectively with individuals from varied professional backgrounds and diverse cultures
- Candidates with personal experience of homelessness are strongly encouraged to apply
- Experience working in a community-based setting for at least 1 to 2 years
4
Responsibilities For BFT Bosnian Community Health Worker Resume
- Experience working with persons with TB, TB infection or who are homeless
- Experience working on community health projects, programs or initiatives
- Experience working with Medicare, Medicaid and Special Needs populations
- Experience working with patients with chronic and behavioral health needs
- Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team
- Experience working with disadvantaged populations, SU populations and those impacted by social service needs
- Document activities, service plans, and results in an effective manner while adhering to Mercy’s policies and procedures in place
- Educate clients with chronic illness about evidence-based standards of care and self-management of their chronic illness
- Persons with a history of incarceration or homelessness strongly encouraged to apply
5
Responsibilities For Community Health Worker, Fall River Resume
- Valid driver’s license. Reliable transportation and active automobile insurance as travel to multiple locations is required
- Maintains stock of educational materials and distributes educational materials to clients; operates audio-visual equipment; scans forms and records
- Experience working with the community being served
- Experience and familiarity with the community organizations / resources available within the community or counties specified
- Experience with both telephonic and in-person, proactive patient outreach
6
Responsibilities For Community Health Worker / Hours / Day Resume
- 6+ months of field based experience
- Outbound patient / member outreach experience, both telephonic and field-based / in-person
- Experience in child placement services through both a legal and behavioral health lens and trauma-informed clinical practice
- Relevant experience in the community
- Knowledge and /or experience with behavioral health or substance use disorders
- Transition of care between health care settings experience
7
Responsibilities For Care Management Community Health Worker Resume
- Demonstrated ability to be flexible and adapt to a complex, fast-paced medical environment required
- Credible experience in project management
- Follows up after visit to determine effectiveness and follow-through of referral and if there is further need of assistance
- Experience, preferably in related area
- Two years’ experience in a customer service, healthcare, or community-based role
- Experience in a medical office environment
- Experience with HEDAS
8
Responsibilities For Community Health Worker CCB & HPL Resume
- Knowledge of and experience with Medicaid managed care environment and Medicaid population in Massachusetts required
- Valid Illinois driver’s license. Ownership or access to a vehicle that meets job requirements. Proof of active insurance
- Significant experience and knowledge of medical service delivery and community resources
- Previous experience as a CHW and knowledge of community resources highly desirable
- Experience as a Community Health Worker, Engagement Specialist, or Medical Assistant Certification
- Previous Medicaid Managed Care Experience
- Completion of a comprehensive outreach education program ( e.g. CHEC, BPHC) strongly advised
- Strong advocate for the City of Detroit
- Related community experience
9
Responsibilities For Community Health Worker, Lead Resume
- Excellent phone mannerisms
- Facilitating closing gaps in care by educating patients about preventive monitoring and working with physician practices to schedule diagnostic testing
- Developing and delivering activities designed to promote individual and community health
- Traveling up to 50% (40+ miles radius)
- Supporting the resource, referral, and healthcare needs of the assigned teams (typically 2-4) in order to develop plans based on the specific population
- Understanding of the verification process through insurance websites, and basic understanding of PFS billing process
- Using patient registries, identify and monitor high-risk patients to provide community health services due to medical or psycho-social challenges
- Assisting with the completion of applications/registration forms
- Working knowledge and understanding of HIPAA
10
Responsibilities For Outpatient Community Health Worker Resume
- Assures patients get appropriate and timely services by making referrals and motivating /teaching patients to seek care
- Provide support to individuals struggling with behavioral health issues and homelessness.Utilize motivational interviewing and harm reduction techniques
- Assists clients with making referrals and gaining access to primary health care and other community based and social services
- Establishes trusting relationships with patients and their families while providing general support and encouragement
- Assist in the training and assimilation of new team members during orientation and throughout their probationary period
- Basic understanding of Motivational and Shared Decision interviewing
- Working in a case management role within geriatrics or aging community
- Health promotion and health education in the clinical setting including outreach and community engagement
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