Community Program Manager Resume Sample
Gerhard Greenholt
16148 Hardy Valley,
New York,
NY
+1 (555) 696 8699
Work Experience
Community Program Manager
03/2016
-
PRESENT
Houston, TX
- Expertise with Community software platforms (Jive, Lithium)
- Proven expertise with social media tools to leverage communicating Community programs. (Twitter, FaceBook, etc)
- Deliver community success within the Southeast Region of the US guided by the DX Developer Organization Strategy
- Partner with field, marketing and business development teams to identify and cultivate high-value and connected experiences for community leaders
- Monitor partner activity for trends
- Assist in conflict resolution
- BA/BS or equivalent management experience
Program Manager for Communications & Community
05/2009
-
02/2016
Dallas, TX
- Strong interpersonal conflict resolution skills
- Passion for teamwork and problem solving
- Experience in the video game streaming industry
- Experience with gaming conventions and meetups
- Months’ online game streaming experience
- Business or customer facing experience
- Direct United Way’s Volunteer Center, including
- Support United Way’s Social Media activities
- Proven project management competency and experience driving complex initiatives and keeping multiple stakeholders in the loop
Intelligence Community Data Center Program Manager
06/2003
-
04/2009
San Francisco, CA
- Strong and very adaptable written communications skills across forums, email, chat, and more
- Able to work fluidly across many different contexts, both internal and external, yet stay focused on “true north”
- Experience and proven success at working with a wide range of tools, systems, and media to build communities, including content management systems, online publishing systems, social media, and video
- Passionate about working with our users to shape the future of Skype’s business product portfolio
- Strong indirect leadership and cross-group collaboration skills
- Provide Strategic vision and management of all program development, scheduling, facilitation, training, and evaluation components of Community Matters (CM) initiatives
- Participate in meetings and activities of the Dean of Students Office
Education
York University
1997 - 2002
Bachelor's Degree in Communications
Professional Skills
- Excellent verbal and written communication skills with experience in leading planning discussions with key stakeholders and uncovering opportunities
- Experience developing and facilitating trainings for audiences ranging in knowledge, skills, and interest
- Strong creative, conceptual, and problem-solving skills
- Demonstrated skill with managing international teams as well as with contractors and client leads
- Experience delivering excellent technical or business-process content
- Exceptional project management organizational and multitasking skills
- Demonstrated leader with ability to prioritize competing requests, learn quickly and work in a hyper-growth fast paced environment
How to write Community Program Manager Resume
Community Program Manager role is responsible for leadership, events, finance, training, marketing, security, planning, reporting, research, travel.
To write great resume for community program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Program Manager Resume
The section contact information is important in your community program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Program Manager Resume
The section work experience is an essential part of your community program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Program Manager resume experience can include:
- Effective verbal, written, and presentation communication skills
- Experience managing a small team, working with an extended remote team and managing vendors
- Experience engaging directly with customers and the aptitude to maintain professionalism while working under pressure to achieve goals
- Knowledgeable in technology markets, preferably with experience marketing to a technical security audience and within a two-tier distribution model
- Business decisions for the community.oracle.com such as design, branding implementation, and cross-team collaboration on priorities.
- Develop feedback mechanisms and auditing processes to measure the effectiveness of knowledge assets
Education on a Community Program Manager Resume
Make sure to make education a priority on your community program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Program Manager Resume
When listing skills on your community program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community program manager skills:
- Rock-solid project management and organizational skills
- Demonstrated ability to effectively collaborate at business and technical levels with key product/service feature owners in order to drive quality content
- Evidence of strong champion building
- Exceptional leadership, technical, presentation and communication skills
- Proficient in writing promotional content, developing compelling collateral and crafting a user experience that results in conversion
- Relevant work experience owning, managing, and successfully delivering content projects
List of Typical Experience For a Community Program Manager Resume
1
Experience For Program Manager for Communications & Community Resume
- Develop and maintain effective relationships with academic units and departments engaged in new student programs
- Two or more years experience of program development, coordination, and evaluation
- Management and supervision experience exercised with professional staff
- Coordinate and drive shared community event calendar across Marketing, engineering, and Partner Ecosystem teams
- Develop an inclusive process, gathering feedback, nominations, requirements and ideas from all relevant stakeholders
- Manage ongoing communication and engagement with MVPs and RDs and serve as the primary relationship manager
- Construct schedule of programmatic and strategic team meetings that enhance communication across the Community Matters organization
2
Experience For Community Program Manager Ses Resume
- Supervise the CM Project Coordinator and graduate student coordinators
- Work with the Community Matters Project Coordinator to recruit, hire, train and supervise graduate student coordinators
- Inform stakeholders and external entities through quarterly update reports and other methods
- Demonstrated knowledge in the fields of sexual violence prevention and intervention, diversity and inclusion, and health and wellness (including alcohol and other drug issues), and bystander intervention theory
- Familiarity with UM policies, procedures, and organizational structure
- Marketing experience with understanding of marketing program execution, event management, user groups or communities and direct customer interactions
- Understanding of channel/partner relationships vs. technology alliance relationships
3
Experience For Intelligence Community Data Center Program Manager Resume
- Write and edit community - based reports regarding relevant program information and data to enhance IBHP’s membership, services and goals
- Assist Director with strategic planning and implementation
- Advise Director on new program initiatives and organizational capacity
- Mentor staff and interns/students as appropriate
- Assist Director in creation, implementation, and enforcement of departmental policies
4
Experience For Community Matters Program Manager Resume
- Coordinate/Supervise staff: approve requests for time off, monitor tardiness and other concerns
- Manage staff meetings, regularly held team meetings and other events
- Operations management such as procedures, documentation, and gap analysis and recommendations for resources
- Work hand in hand with community owners and members for updated content
- Work with key stakeholders to research, design, prioritize, write and publish the content that enables our organization to provide best-in-class support to our developer community
- Investigate and recommend new content delivery methods
- Participate in globally-dispersed v-teams to achieve content and developer community objectives, and to provide input on alternatives and solutions to business challenges
5
Experience For South Bay Community Emergency Management Program Manager Resume
- Coordinate and drive event participation and materials to deliver great developer community experiences
- Deliver community success within Japan guided by the MVP Program strategy
- Ensure there are focused and actionable community engagement plans for Japan which are aligned across our MVP/RD audiences
- Advocate on behalf of MVPs/RDs and be an influential voice within the MVP/RD program teams
- Plan, organize and support the execution of MVP-sponsored community events in major cities in Japan
6
Experience For Developer Community Program Manager Resume
- Partner with field marketing and business development teams to identify and cultivate high-value and connected experiences and engagement opportunities for community experts
- Serve as a content management subject matter expert, providing guidance on tools and processes
- Quick learner with the ability to find creative and innovative solutions to solve business problems, implementing research and extracting insights - Ability to think globally/strategically, turn information into effective strategies and drive results
- Direct supervision is provided by the Assistant Dean of Students
- Supervise 1 FTE Community Matters Project Coordinator; 4 Community Matters graduate student coordinators
- Disaster technical expertise
- Community Engagement (15%)
List of Typical Skills For a Community Program Manager Resume
1
Skills For Program Manager for Communications & Community Resume
- Experience writing social content in a professional setting, preferably in the high tech space
- Experience with training and/or supporting faculty and other academic staff
- Experience creating and editing documents in Microsoft Word and Microsoft PowerPoint
- Experience working with any of the following communities: Black, Latinx & LGBTQ+
- Experience managing participant outreach and / or recruiting
- Experience managing people
- Experience working in the technical documentation field (or equivalent field)
- Strong working knowledge of social and multimedia for communications
2
Skills For Community Program Manager Ses Resume
- Experience managing an enterprise software technical community
- Proven ability to work directly with technical community in hosting meetups, webinars etc
- Evidence of successful customer relationship management – internal and external
- Experience working in Latino (ideally rural/agricultural) communities
- Holds a valid driver's license
- A strong sense of personal accountability for execution, quality control, and investment in the success of our project is required
3
Skills For Intelligence Community Data Center Program Manager Resume
- A Expertise using media tools and leveraging marketing programs for the benefit of the community
- Lead the effort for onboarding new customers by driving community support through the user community
- Oversee program assessment in order to continually measure student learning in CM learning objectives
- Create a process for receiving and responding to external consultation requests
- Assist staff with problem solving and decision-making as required
4
Skills For Community Matters Program Manager Resume
- New community onboarding and training
- Accountability, teamwork, and innovative strategic thinking
- General understanding of the Microsoft Developer and IT Ecosystem and compete environment
- Social marketing management
- Develops and manages all Central Valley based community programs, including but not limited to the Wonderful Community Grants, local and regional donations
- Assesses all Central Valley grants and programing, and fosters a culture of continuous improvement
- Interfaces with cross-company resources on relevant civic and legislative matters, and supports related programming as needed
5
Skills For South Bay Community Emergency Management Program Manager Resume
- Provides regular progress updates and recommendations to Philanthropy team and TWC leadership, including the Company owners
- Maintains "traffic schedule" of project activities in order to ensure meeting of deadlines and goals
- General understanding of user centered design
- Participate on Community Matters Steering Committee and Lead Teams
- Manage Community Matters budget strategically to ensure ongoing program enhancement
6
Skills For Developer Community Program Manager Resume
- Supervision and Continuous Training (35%)
- Coordinate professional development opportunities, including conference proposals and presentations, for the CM leadership team
- Facilitate Parent Orientation Sessions and other training workshops as needed
- Coordinate all staff Annual Reviews (scheduling, completion, submission)
- Stakeholder communications and quarterly planning
- Drive customer self-sufficiency and deflection of customer support tickets through a knowledge management strategy
- Drive AWS documentation requirements for our new products
- Continually enhance the use and capabilities of the Elemental User Community to increase engagement and usage by customers and partners
7
Skills For Knowledge & Community Program Manager Resume
- Drive continuous change based on customer need to define knowledge asset projects and set goals that deliver results
- Create, manage, and periodically audit a master knowledge asset plan that corresponds to major product releases based on needs of customers, partners and internal employees
- Manage and ensure high-quality standards (documentation, video, knowledge base articles, etc.) across all knowledge assets
- Excellent interpersonal skills including the ability to work professionally and diplomatically with diverse populations, the ability to recognize and tap individuals’ unique talents, active listening skills, and leadership development
- Relevant professional experience in program development, project management, community organizing, civic engagement or related field
- Desire to improve the lives of MSM and TG through community-led responses and support for human rights
- 4+years of program management of multi-campus workforce development project in community colleges
8
Skills For Community Preparedness Education & Program Manager Resume
- 4+years of program management of projects building collaborative and productive communities within community colleges/higher ed and/or k-12 transition to community colleges/ higher education and workforce development
- Relevant experience in outreach, marketing, and communications-related activities
- Familiarity with the State of Idaho and local neighborhoods / communities
- Work cross functionally internally at all levels
- Able to embrace change and be detailed oriented in high paced environment
- Excellent communication skills, public relations, excellent written communication skills, ability to motivate volunteers, volunteer management, ability to work well with physicians, senior leadership, administration and outside vendors
9
Skills For Senior Program Manager, User Group Community Resume
- Experience working across different cultures and business environments
- Strong communicator who inspires leadership and community engagement
- Related experience in community engagement or related role
- Strong business acumen and a great sense of humor!
- Background running creative social media campaigns (your own or someone else’s)
- Travel an estimated 10-25% of time
- Helps design and implement new community development initiatives
10
Skills For Community Investment Program Manager Resume
- Builds strong relationships with community service providers, partners, residents and other stakeholders, serving as primary contact and representing the Philanthropy team and TWC, its subsidiary companies and its owners
- Evaluates new opportunities and provides feedback and recommendations on potential involvement
- Supports a culture of philanthropic engagement within TWC's Central Valley business units by promoting, supporting, and developing current and future employee-facing programs
- Familiarity with user experience research
- Organizes meetings related to the Central Valley community development and outreach work
- The position can be located either in our Orchards facility in Shafter, CA or our Citrus facility in Delano, CA
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