Community Relations Manager Resume Sample
Kara Bashirian
568 Grady Highway,
Boston,
MA
+1 (555) 329 3113
Work Experience
Community Relations Manager
08/2016
-
PRESENT
Dallas, TX
- Volunteer and external relations including
- Serve as the primary contact with the media and coordinates all media and public relations activities
- Develops and maintains external media relations
- Develops pitch stories, press releases, etc. that showcase the YMCA’s mission and impact
- Works with the Communications Director to determine the content for the Annual Report, writes the Annual Report articles and writes copy for all promotional pieces
- Supports community and public relations activities, including writing articles, pitching stories to publications, and monitoring press coverage and impact
- Develops and drives content for the YMCA's social media, eblasts, Annual Report, and eNews
- Assists with planning and marketing of Association events
- Work with the Communications Director to reinforce and refine messaging that increases community reach, visibility, awareness and engagement
Alumni & Community Relations Manager
10/2010
-
04/2016
Boston, MA
- Monitor the health and performance of the community
- Configure community attributes that support community management, content needs and user experience design on an ongoing basis
- Moderate community to keep tone and direction on par with the community’s intended use
- Participate in relevant conversations related to our organization's products and services
- Escalate possible issues or concerns to internal stakeholders
- Oversee the community champions program including recognition and support of our community
- Review reports and dashboards to identify trends and provide insights to stakeholders
- Define and deploy engagement strategies based on trending analysis
- Demonstrate listening and keep the conversation going by monitoring activity and directly responding when needed
Intake & Community Relations Manager of Field Operations
10/2005
-
07/2010
Chicago, IL
- Seed content and discussions in our communities to keep them active and valuable to our end users
- Help our most active leaders with relevant success content for their activities
- Build relationships with stakeholders to align our community efforts
- Support timely response to media requests, rigorously encourage proactive outreach to media
- Maintains good relationships with vendors and contractors
- Coordinates with other EMMC and EMHS departments to maximize resource allocation and cooperation
- Review internal and external communication products before final approval of Director or president
- Maintain working awareness of the details of communication preferences and sensitivities of president and executive staff (i.e. treatment of names and titles, chain of approval, etc.)
- Carries Community Relations pager, managing off hours requests for assistance and notifying director of breaking events as appropriate
Education
University of Pittsburgh at Bradford
2000 - 2004
Bachelor's Degree in Public Relations
Professional Skills
- Proven experience managing multiple competing priorities simultaneously, strong prioritization and time management skills, self-directed, results-oriented
- Project management experience with proven track record managing multiple competing priorities with strong prioritization and time management skills
- Excellent project management skills to include organizing, planning and execution experience, including experience managing outside partners and vendors
- Excellent interpersonal skills, capable of working effectively with all employees
- Demonstrated time management and excellent organizational skills
- Proven management skills and experience working with multiple team members from diverse reporting structures
- Experience: Three or more years of marketing and sales experience required, or clinical experience with ability to excel in marketing and sales role
How to write Community Relations Manager Resume
Community Relations Manager role is responsible for organizational, presentation, building, interpersonal, software, events, media, modeling, design, microsoft.
To write great resume for community relations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Relations Manager Resume
The section contact information is important in your community relations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Relations Manager Resume
The section work experience is an essential part of your community relations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community relations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community relations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Relations Manager resume experience can include:
- Excellent verbal/written skills and the ability to interact with multiple business partners/executives
- Interesting, dynamic, articulate, credible and fluid group presentation skills
- Professional interaction, personal networking and constituency building skills
- Anticipate needs and respond rapidly as challenges surface and prioritize accordingly; skilled at embracing change in a fast-paced environment
- Basic math skills supporting work with office, budget, and donor database systems
- Refined outside sales and territory building knowledge, skill and experience
Education on a Community Relations Manager Resume
Make sure to make education a priority on your community relations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community relations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Relations Manager Resume
When listing skills on your community relations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community relations manager skills:
- Excellent interpersonal skills; experience in building relationships with diverse constituencies
- Good judgment, problem solving, and decision-making skills are needed for donor relations and for liaison and business relationships
- Excellent written and verbal communication skills including presentation and public speaking
- Good communicator with experience in public speaking and creating effective written content
- Strong event planning skills (execution of events from beginning to end)
- Excellent verbal communications skills are essential, including the ability to represent the company in large, community settings
List of Typical Experience For a Community Relations Manager Resume
1
Experience For Alumni & Community Relations Manager Resume
- Excellent writing, editing and communication skills, as well as an established level of comfort when analyzing and presenting data to executive management
- Work with volunteers to ensure positive experience and effective results
- Experience liaising with Intergovernmental Affairs and Press offices; keen political sensitivity and awareness
- Experience in managing Community teams
- Build strong working relationships with senior executives and employees
- Related marketing experience preferably in a highly matrix environment
- Quickly adapt to competing priorities
- Experience with managing projects from start to finish
2
Experience For Marketing & Community Relations Manager Resume
- Progressive external relations experience including leadership responsibility for public relations strategy development and implementation
- Listen to the community to develop and report back on topics of high priority to external stakeholders
- Provides initial review, evaluation, and analysis for all grant applications and prioritizes by site and category
- Articulate Western Digital corporate philanthropic programs and priorities to internal and external audiences
- Represents Western Digital to the public and nonprofit communities in the regions where the company operates business units
- Years of Experience: Senior Level: 5-8 years
- Supervisory Experience: 3-5 years
- Screen, select, train and manage volunteers from the community to contribute to effective programs that serve facility populations
- Assist the local market exec to successfully execute the local market strategic priorities
3
Experience For Intake & Community Relations Manager of Field Operations Resume
- Experience in sales and management
- Determining if grant requests are a fit with the funding focus
- Understanding the needs of the Philadelphia/Delaware community
- Manage various aspects of the company’s charitable giving and sponsorships including research, processing and communications
- Lead by example in promoting safe behaviour and maintaining and improving culture of health and safety on site
- Provides support to Wynn Employee Foundation Manager conducting major fundraising drives
- Creativity and resourcefulness in developing and executing engagement plans, communications campaigns, and community events
4
Experience For Strategic Community Relations Manager, Dece Resume
- Maintains productive, positive team culture through positive role modeling, coaching and transparency
- Assists with managing market assets, including events and tickets
- Support the Market Manager in building and maintaining community partnerships
- Support various aspects of the company’s charitable giving including research, data entry and communications
- Assists with strategically aligning market assets, including events and tickets
5
Experience For Community Relations Manager, Indiana Resume
- Support the local leadership team in building and maintaining civic and community partnerships
- Support the Market Executive in building and maintaining community partnerships
- Manage incoming on-line applications focusing on timely responses and execution via Cybergrants and Marketscape
- Prepare written overview of organizations requesting funding along with committee’s recommendation to be presented to the board
- Assist the Director with managing the college intern program, particularly those involved with complaint logging
- Maintain EMHS system branding standards on all EMMC materials
- Develop partnerships with organizations willing to work together to tackle selected health care challenges
- Manages employee volunteer events, including logistics, employee participation with responsibility for outcomes
- Manages correspondence to external audiences including nonprofit entities and public officials
6
Experience For Community Relations Manager, Wa-education Resume
- Meets targeted goal averaging three face-to-face contacts with external referral sources per day
- Establish and maintain an open and positive working relationship with all team members
- Assist Director of Community Relations with maintaining the annual budget
- Oversees communications activities, obtaining executive approval as appropriate
- Support sponsorship process and events –planning and execution
- Manage budgets – process invoices, maintain current/accurate accounting and reconcile on a regular basis
7
Experience For Corporate Social Responsibility & Community Relations Manager Resume
- Manage budgets – process invoices, maintain current/accurate accounting and reconciliation
- Serve as a local expert on brand compliance guidelines; i.e. invitations, sponsorships, writing style
- Represent the company at local events including evenings and weekends
- Responds to unsolicited queries requiring research with executive follow up
- Assist in coordinating meetings and presentations
- Manage budgets – process invoices in a timely manner, maintain current/accurate accounting and reconciliation
- Assist in coordination and on-site logistics for events and meetings (eg agenda, materials, follow up items, design, branding, A/V, etc)
- Actively engage in local events (both ours and enterprise) including early mornings, evenings and weekends
8
Experience For Reebok Foundation Community Relations Manager Resume
- Fiscal Responsibility - Reviews contracts to ensure due diligence, structuring, and
- Stays current with new or changed laws and regulations and assists with implementing new regulatory requirements
- Provide custom and Ad hoc reporting upon request
- Provide continuous CSR monitoring to ensure high quality service and achievement of all KPIs
- Maintain ongoing communication with client, GM and customers and generate daily reports on call center operations
- Strength in collaborating
- Provide information to complainants, including applicable policies and self-advocacy direction
- Produce regular reports for use by stakeholders, including DOC, the Governor's Office, family councils and legislators
- Knowledge of mining operations, the mine lifecycle and Mine Safety and Health Administration (MSHA) regulations
9
Experience For Administration & Community Relations Manager Resume
- Manages Community Relations Emergency Preparedness plan and readiness
- Fosters positive relationships with local, state, and national media organizations and personnel
- Maintain and enforce departmental documentation, project records, media contacts, consents, etc
- Develop and implement a strategic, action oriented outreach plan based on Cambia Grove’s strategic goals and objectives
- Build a virtual network that drives conversations and in person traffic to Cambia Grove
- Coordinate the development and implementation of state level startup ecosystems studies, including health care transformation efforts, to develop and expand Cambia Grove’s network and programs to other states and communities
- Build partnerships with organizations to help entrepreneurs access tools to support innovation
- Create opportunities for Cambia Grove to participate in conferences, both nationally and in other industries, to build an expanded network of changemakers
- Respond to requests from internal team to explore/investigate strategic topics throughout the greater community
10
Experience For Client & Community Relations Manager Resume
- Create, manage and deploy public relations campaigns to scale solutions throughout select geographic regions
- Manage the relationship between the internal strategic communications team to develop and implement a cohesive strategy to leverage internal and external communications resources
- Metrics of Success include
- Reviews and manages all product donations, both US and globally
- Assists in budget allocations and reviews and enforces budget guidelines with Grant Committees
- Serves as the first point of contact when the department Director is unavailable
- Develop, implement and manage the facility’s community relations plan in concert with corporate and facility leadership
- Ensure all appropriate stakeholders are kept involved and aware of key and potential issues and concerns
- Build and maintain positive, professional and meaningful relationships and partnerships with individuals and organizations in the community
List of Typical Skills For a Community Relations Manager Resume
1
Skills For Alumni & Community Relations Manager Resume
- Know how to effectively manage multiple priorities and tasks
- Proven experience promoting, influencing and enhancing brand and image across geographies
- Two years experience and/or training or equivalent combination of education and experience
- Demonstrated experience managing both personnel and teams, and workflow
- Problem-solving skills and the ability to solve organizational roadblocks
- Creative problem solving and customer service skills
- Have the demonstrated ability to solve problems using proven methods
- Organizational skills and the ability to work under constant time pressure deadline
2
Skills For Marketing & Community Relations Manager Resume
- Computer skills, word, excel, mailings and mail merge documents
- Prior experience with local government and chamber of commerce
- Experience in managing and writing for online and social media, including Facebook, Twitter, blogs, and email management systems
- Experience developing and implementing strategic communication and outreach campaigns focused on community activities
- Knowledge of community relations and experience educating and promoting strategic initiatives among diverse players
- Strong business and marketing acumen with a penchant for innovation and new business development strategy
- Strong sense of ethics and compliance considerations in corporate giving
- Demonstrated ability to complete projects in a timely manner, while handling multiple tasks
3
Skills For Intake & Community Relations Manager of Field Operations Resume
- A current resume detailing applicable experience
- Adapt to changing assignments and multiple priorities.
- Five or more years of experience in hospital or healthcare communications, public relations and/or marketing
- Experience building results-focused communication plans
- Experience managing social media platforms or online communities
- Build strong relationships with community leaders to assist in executing the company’s goals
4
Skills For Strategic Community Relations Manager, Dece Resume
- Capable and detail-oriented multitasker who can prioritize and remain professional in demanding situations
- Lead generation and effective lead follow-up capability
- Demonstrated, consistent results producer
- Strong negotiator – can influence across different levels of leadership
- Strong knowledge of community resources and needs
- Be an effective communicator, in person and in writing
- Demonstrated social media proficiency, especially cross-posting and communication with community brands
- Experience in PowerPoint and media-rich presentations
5
Skills For Community Relations Manager, Indiana Resume
- Proven ability as a public speaker/presenter
- Prior retail background helpful, but not required
- Strong community ties, particularly with the non-profit communities
- Proven ability to build relationships at a senior level within the community
- Community Relations / Outreach experience in healthcare
- Experience with all types of communication tactics, from print to digital and social media
6
Skills For Community Relations Manager, Wa-education Resume
- Experience with supervision and evaluation of staff
- Experience in the use of data systems and data analysis
- Strong results-oriented and quality performance work ethic
- Experience in early childhood settings
- Growing Grovo’s blog into a leading destination for L&D innovators
- Influencing work package managers to ensure best practice is applied to all site activities
- Reporting of KPI deliverables
7
Skills For Corporate Social Responsibility & Community Relations Manager Resume
- Understanding of community networks and design, functionality, strategy
- Working knowledge of MS Outlook, Word and Excel
- Consultative approach to answering questions, addressing concerns and assisting with enrollment decisions
- Expertise in developing and maintaining productive working relationships with employees at all levels, volunteers and nonprofit organizations
- Self-directed, self-charged, highly motivated, non-procrastinating, high activity action taking sales professional
- Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook
8
Skills For Reebok Foundation Community Relations Manager Resume
- Self-starting; initiative-taking; detail oriented on all levels of job, from small tasks to large projects
- Broad working knowledge of communications, including public relations, community relations, journalism, and media relations
- Background in ‘dealing with people and problem solving’
- Assist in developing and implementing a community relations plan in connection with Live Nation’s strategic goals
- Capable of communicating to a wide range of stakeholders, informally and formally, depending on the task to be accomplished
- Assist in setting up, obtaining materials and supplies for exhibits and meetings with community
- Knowledge of the education industry and the teaching profession
9
Skills For Administration & Community Relations Manager Resume
- Computer literate; working knowledge of MS Office.
- Familiarity with Cybergrants or granting platforms
- Spend working time in environment of continuous moderate voices and office machine noise typical for business office atmosphere
- Coordinate activities with varying levels of staff and organizations
- Work cross-functionally with PR/Marketing/Legal/Comms to achieve maximum programmatic results
- Have an understanding of Highways construction projects
- DBS check for working at schools
- Location Regional, by location. Columbus, OH & surrounding
10
Skills For Client & Community Relations Manager Resume
- Has a sincere interest in helping others achieve life goals.
- Assist in Grovo’s largest marketing programs, events, and initiatives
- Manage CB&I’s charitable giving program and budget
- Flexible, optimistic approach, committed to overcoming obstacles; thrives in a fast-paced, deadline-driven environment
- Fast learner with the ability to understand complex concepts quickly and succeed in a rapidly changing environment
List of Typical Responsibilities For a Community Relations Manager Resume
1
Responsibilities For Alumni & Community Relations Manager Resume
- Prior experience in technical manufacturing work environment
- Impeccable organizational and communication skills
- Experience of customer management systems
- Experience in corporate social responsibility, community involvement, and communications
- Works with director to set appropriate priorities for work assignments of team
- Assist the Market Manager to successfully execute the local market strategic priorities
- Assist the market executive to successfully execute the local market strategic priorities
- Provides information to employee groups regarding charitable initiatives and success
2
Responsibilities For Marketing & Community Relations Manager Resume
- Supports Vice President of Community Relations implementing the Company’s community relations and charitable strategic plans
- Monitor social trends by maintaining active communication channels with community organizations
- Direct senior leadership involvement with strategic partners and manages all external community requests related to Textron Aviation charitable giving
- Manage the Reebok Foundation’s budget
- Serve as the primary contact for Live Nation’s community events and outreach activities
- Develop and maintain strong relationships with community members that support Live Nation’s brand and recognize the company’s commitment to Los Angeles
- Management and content development for Grovo’s social media channels
3
Responsibilities For Intake & Community Relations Manager of Field Operations Resume
- Maintain and produce the company’s community events calendar, both internal and external
- Create baseline DECE overview and orientation materials to be used for presentations on DECE’s mission and Pre-K for All program, internally and externally
- Analyze, interpret, and report data from a variety of sources for a variety of audiences, including the senior leadership within the Chancellor’s Office
- Strong detail orientation; works collaboratively and cross-functionally, and is interested in many aspects of early childhood education policy, education reform, policy, and implementation
- Develop strategic plans that meet business objectives and goals
- Self-starter with entrepreneurial spirit; able to work independently when given clear goals and timelines
- Advanced proficiency in computer software programs, particularly Microsoft Word, Excel, and PowerPoint
- Anticipate projects and take initiative
- Meet and / or exceed department service standards
4
Responsibilities For Strategic Community Relations Manager, Dece Resume
- Works with and advocates with internal partners and teams to identify national and regional community development loans, qualified investments and grants to meet the Bank’s goals
- Experience in large bank community development and CRA management with a large financial institution or bank regulatory agency
- Ensure the bank is highly visible in the community through volunteer efforts, as well as through organized special events that promote the bank’s investment in community development projects
- Speaking directly with new and existing healthcare customers or clients to explain features and benefits of products or services offered based on the customer or client’s needs
- Project a professional presence and deliver sales presentations to potential partner organizations with the sales acumen that incorporates WGU’s “flywheel” approach
5
Responsibilities For Community Relations Manager, Indiana Resume
- Sales- measuring and improving
- Maintain and update as needed the Tech Data Community Relations strategy/framework
- Establish and maintain relationships with local, regional, and non-profit/charitable/community organizations to engage Tech Data employees, ensure maximum impact of the company's charitable efforts, and promote the company's reputation
- Act as primary company liaison with Tech Data's community partners
- Manage Tech Data’s US charitable contributions program, including coordinating the approval process, screening requests for financial support, and directing the disbursement of funds
- Manage a team of Community Relations Officers
- Manage Community teams processes and functions
6
Responsibilities For Community Relations Manager, Wa-education Resume
- Involvement in customer services or complaints management
- Responsible for community relations activities in Orange, Seminole and Osceola counties with primary focus on assigned facility
- Collaborates with the Director of Community Relations to support the community outreach activities through in-kind donations, hospital tours, advocacy programs, board placements, relationship building, contributions and sponsorship dollars
- Works with the Community Relations Director to develop and implement methods to educate the community at large, team members, community leaders and other designated groups, about healthcare issues
- Assist with organization and management of programs to ensure that Orlando Health and its key Executives and Team Members are visible in the community
- Serve as community relations representative at community events whenever possible
- Serve as community relations spokesperson for civic and community groups as needed
- Conducts research, develops policies, creates detailed plans, builds relationships with partner organizations, and then implements and coordinates a range of activities and initiatives, which are designed to have a positive impact on local communities
- Manages corporate contribution/in-kind budget and expenses
7
Responsibilities For Corporate Social Responsibility & Community Relations Manager Resume
- Reviews and responds to requests for corporate charitable support
- Provides strategic direction and support for volunteer opportunities and drives
- Supports Vice President of Community Relations with preparation and publication of Wynn Resorts, LLC annual Corporate Social Responsibility (CSR) report
- Supervises Senior Community Relations Specialist
- Influence senior management and peers, build business case to tie social responsibility to core business strategy, and lead diverse teams
- Project a professional presence and deliver sales presentations to potential Community Colleges with the sales acumen that incorporates WGU’s “flywheel” approach
- Responsible for balancing team assignments among members
8
Responsibilities For Reebok Foundation Community Relations Manager Resume
- Conducts timely evaluations of staff, submitted to director for approval
- Coordinate logistics, agenda, materials and follow up items for various meetings and events
- Support various aspects of the BAC Foundation grant application process, Student Leader and Neighborhood Builder programs
- Execute internal and external communications
- Serve as Market Liaison to Bank of America Community Volunteers (BACCV) and manage market-driven volunteer activities
- Serve as a market liaison to Bank of America Community Volunteers to manage market-driven volunteer activities
- Creative and ability to think outside the box
- Support Bank of America Community Volunteers (BACCV) and manage market-driven volunteer activities
9
Responsibilities For Administration & Community Relations Manager Resume
- Assist the Market Executive and CRM II’s to deploy local market strategy
- Manage local market calendar
- Navigate travel through 5 boroughs of NYC and Westchester County
- Manage individual strategic projects in additional to standard job responsibilities
- Advanced expertise in Excel, PowerPoint, social media and other web-based communications
10
Responsibilities For Client & Community Relations Manager Resume
- Creative and innovative with ability to think outside the box
- Understand and weigh risk and say “no”
- Corporate Citizenship - Identify, plan and conduct analytical work that assesses
- Ensure that the public and local community are aware of the specific hazards associated with the works and are kept adequately protected and informed
- Manage site compound security arrangements
- It is important that this role also brings business knowledge, context of each site, and strong personal relationships with all levels within the organization. It’s through these relationships that content and creative messaging is developed to support community and employee experience
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