Computer Operator Resume Sample
Kirstin Donnelly
569 Spencer Gardens,
Los Angeles,
CA
+1 (555) 108 1067
Work Experience
Senior Computer Operator
03/2016
-
PRESENT
Dallas, TX
- Current driver’s license, car registration and auto insurance required
- Computer operations or help desk experience
- Demonstrate communication and incident/conflict resolution skills
- Associates in related field of study (Management Information Systems) or equivalent experience
- Information Technology certifications or equivalent experience
- Maintains an adequate supply level of forms and storage media
- Maintain physical security of computer room and computer systems
- Assists client to determine training objectives attainable through the use of simulations and translates identified goals into scenarios using military artistic experience and knowledge, creates realistic battlefield settings for the Commander that facilitate the Army unit’s preparation for combat or training in a combat environment
- Supervises the staff’s rehearsals for specific assigned training events to ensure quality presentation during the training event
Computer Operator
02/2010
-
09/2015
Boston, MA
- Research and resolve issues utilizing appropriate tools, such as Service Now, Active Directory to aid in improving online availability and minimize system downtime
- Provide on-the-job cross training and knowledge transfer to other staff members improving our departments ability to resolve issues quickly to minimize the impact to our customers
- Identify, research analyze, and resolve issues relating to connectivity; desktops, servers and mainframe by utilizing appropriate tools such as problem trend analysis, established troubleshooting techniques, spreadsheets, and process charting to minimize outages
- Represent our department in division sponsored projects to support the departments ability to meet business commitments by providing expertise in data center processes and procedures
- Microsoft Windows Operating System, all versions supported during previous five years
- UNIX (Solaris, HP-UX, etc.) Operating System, all versions supported during previous five years
- Linux variant Operating System, all versions supported during previous five years
- BSD variant Operating System, all versions supported during previous five years
Computer Operator Intern
01/2007
-
10/2009
Philadelphia, PA
- U.S. Citizen and possess a U.S. DoD Secret Security Clearance and ability to obtain CAC card is required
- Enters customer’s system usage into a database
- Execute/follow existing established processes and procedures
- Follow established business policies and procedures to support the department's ability to meet our business commitments including Service Level Agreements and Operational Level Agreements
- Gather, update, and organize information into useful reports used for problem tracking and resolution relating to Active Directory account provisioning, account management requests, mainframe accounts, and batch processing issues
- Provide assistance, via the phone, problem tickets, and email, to customers relating to user accessibility, printing, online availability, batch processing, and batch printing problems
- Enhance or revise existing procedures that improve internal processes and procedures to satisfy both internal and external customers
Education
Strayer University - Alexandria Campus
2001 - 2006
School's Degree in Information Technology
Professional Skills
- Proficient reading, writing, and grammar skills; proficient analytical and mathematical skills; proficient communicative and interpersonal relations skills
- Effective technical writing skills, as well as, strong verbal and written communication skills
- Has strong critical thinking skills, excellent phone etiquette, and experience dealing with difficult customers
- Excellent written and verbal communication skills, technical, analytical, and problem-solving skills, good team player, and customer service savvy
- Strong computer skills in order to operate effectively with company systems and programs; knowledge of AS400 Microsoft Word Excel and Outlook
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills with both users and management
- Demonstrated interpersonal skills with experience working in a team environment and working on shared assets
How to write Computer Operator Resume
Computer Operator role is responsible for customer, basic, interpersonal, computer, technical, software, analytical, organizational, gis, database.
To write great resume for computer operator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Computer Operator Resume
The section contact information is important in your computer operator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Computer Operator Resume
The section work experience is an essential part of your computer operator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous computer operator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computer operator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Computer Operator resume experience can include:
- Excellent written and verbal skills; ability to communicate effectively over the phone
- Consistently provides excellent customer service to all EvergreenHealth staff, using active listening and effective communication skills
- Strong problem solving, troubleshooting, repairing and debugging skills
- Strong documentation skills to support infrequent, regular, and high-impact job functions alongside cross-training and department documentation goals
- Excellent interpersonal skills conducive to working in a team environment with all levels
- Good customer service, communications, troubleshooting, and organizational skills
Education on a Computer Operator Resume
Make sure to make education a priority on your computer operator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computer operator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Computer Operator Resume
When listing skills on your computer operator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical computer operator skills:
- Excellent customer service skills, with an ability to communicate effectively both verbally and in writing
- Strong written and verbal communication skills. Ability to write clear instructions, document processes and communicate effectively
- Effective communication skills, ability to organize and plan, attention to detail skills required
- Strong verbal and written communication skills (in particular phone etiquette skills)
- Good interpersonal skills and be able to communicate effectively with personnel at all levels
- Posses strong troubleshooting skills and demonstrates the ability to follow detailed instructions
List of Typical Experience For a Computer Operator Resume
1
Experience For Senior Computer Operator Resume
- Good interpersonal, as well as, excellent verbal and written communication skills
- Basic computer skills, including e-mail, word processing, spreadsheets, graphics, excel and etc
- College level coursework within area of responsibility, or equivalent level of skill through on-the-job training, experience, seminars, and conferences
- LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Operates EDP equipment (mainframe console, PC and printers) for all confidential systems processing and check issuance processing
- Three years of experience in operating computer systems
2
Experience For SCA Computer Operator Resume
- Two years of experience in operating computer systems
- Operates and monitors Windows and Linux based systems using established procedures
- Operates the system and resolves common error conditions
- Create, validate, and maintain internal and customer facing documentation for associated environments
- Operates mainframe computers and computer-related equipment. Assigns jobs to proper partition for job execution
- Operates Unisys mainframe, Windows computer systems, and on-line peripheral equipment
- 4-5years computer operation experience in the financial industry; knowledgeable of SWIFT, FEDLINE processing
- Received specialized training and possess eighteen (18) months hands on experience in the control of military aircraft
- Sets up and operates computer peripheral devices, such as printers and tape drives; monitors the system for error messages and ensures efficiency
3
Experience For Computer Operator, Associate Resume
- Computer operations experience in enterprise environment
- 6-12 months experience in related field
- Experience with IP hardware devices and OS400 monitoring tools
- Education 0-3 years experience Ability to multi-task
- Analyzing and resolving production issues while documenting and following up on all shift turnover issues
- Monitoring and controlling all functions within the Data Center including but not limited to IPLs, system maintenance, hardware failures and performance issues
- Understanding of general business and banking systems
- Developing and running test scripts
4
Experience For Computer Operator Trainee Resume
- Writing test plans and test reports
- Monitoring critical system health and reporting any operational deficiencies
- Willing to cross train on other shifts within the department
- Willing to work hours outside of normal shift. Holidays and weekends if needed
- Streaming and management of adhoc and batch scheduled jobs
- Maintaining a clean environment in the Data Centers
- Working knowledge of CL, MS Office products, frame relay topology, and various Help Systems products
- Work requires standing, walking, bending, lifting and carrying items weighing up to 100 pounds
- Provide on-the-job training relating to DR Vault management, batch processing, online monitoring, and batch printing to other Operations staff members
5
Experience For Computer Operator, nd Shift, IT Resume
- Monitors and logs all incoming and outgoing transmission files, along with researching, resolving and/or escalating any issues appropriately
- Enhance or revise existing procedures, that relating to data processing, that improve internal processes and procedures
- Dry-room Credit Processing – Preparation, production, and review of all dry-room generated invoicing transactions in accordance with department scheduling
- Monitor backup system including tape management and escalating issues requiring technical support
- Perform some physically demanding work, e.g., lifting boxes, constant standing
- Take weekly inventory of printing-related supplies, ensuring adequate materials are available
- Ensure accuracy of PER/ZIP postal coding software by performing monthly updates
- On a daily basis, backup tapes by copying data to DVD and sending to offsite storage vendor
- Documents all problems (hardware, application, facility, etc.), taking corrective action as required and reporting these occurrences to Supervisor
6
Experience For Lead Computer Operator Resume
- Performs Data Processing operations according to current department instructions
- Assist with monitoring performance of equipment including unsafe equipment conditions
- Assist in updating the BAE Systems’ data library, insuring availability of the most current information from manufacturer’s data resources
- Process and monitor daily, weekly, monthly and yearly processing, including backups as required by procedures and frequency
- Monitors automated nightly schedule for any problems (i.e., job aborts, hung jobs, etc.), and resolving when able or escalating when necessary
- Maintains a functional and practical working knowledge of the current job scheduling tools
7
Experience For Computer Operator, rd Shift Resume
- Ensure data distributions using provided software are configured according to test plans
- Responsible for monitoring and processing production jobs on two mainframes
- Air Combat Maneuvering Readiness and Navy Fighter Weapons Training
- Monitors alerting software, including MPLUS, Halcyon and Orion
- Scripting language software development
- Works with vendors and/or IS staff members to resolve and document problems or errors that occur during daily or nightly operations
- Perform daily start up and shutdown of EST simulators. Ensures systems are operationally ready for training before customer's arrival
- Answers requests appearing on computer or server console
- Basic understanding of Ballistic Missile Defense System (BMDS) exercise construct within a Combatant Commander’s Area of Responsibility
8
Experience For Computer Operator Senior Resume
- Assists in training of operations personnel as directed
- Maintain clean working environment in work areas and computer room
- Monitor that systems are working properly daily; e.g., EDI, FAX, FTP, etc.; assess overall system performance and escalate errors appropriately
- Contribute ideas for improving production or work environment
- Interpret documents such as safety materials, datasheets, technical manuals, operational manuals, blueprints/plans, and operating procedures
- Lead admin staff regarding workload assignments
9
Experience For Computer Operator, Lemoore F/A Resume
- Research and resolve issues utilizing appropriate tools, such as HEAT, Sysview, and ESP
- Identify, research analyze, and resolve issues relating to network, Desktops, servers and mainframe
- Proficient with use and support of Microsoft Office applications, including Microsoft Access
- Perform distribution systems (including AIX/Linux/Windows) operation
- Perform daily routine cleaning of equipment and environment.
- Ensure all data handling meets current security requirements
10
Experience For Turnover Computer Operator Resume
- Work as a part of a team as well as performing individual work
- Conduct software vulnerability testing under application development team’s instruction
- Master the use of BAE Systems’ custom software to update the component libraries using data collected from manufacturers and distributors
- C/C++ Language software development
- Java Language software development
- Database Administration and application development with Oracle, SQL Server, and/or MySQL
- Wireless (WiFi/WiMax/Bluetooth) technology (hardware or core software)
List of Typical Skills For a Computer Operator Resume
1
Skills For Senior Computer Operator Resume
- Technical skills including: Foundational JCL/JES Commands, system restart procedures, experience with Automated Job Scheduling systems
- Strong verbal, written, organizational, and interpersonal skills Avoid pasting from Word, as its special characters can cause display problems
- Detail oriented, analytical with strong problem solving skills
- Solid skills in the use of MS Office applications including Outlook, Word and Excel
- Experience in Z/os mainframe skills with batch processing
- Demonstrates initiative and self-motivation. Sets high goals for self and demonstrates a strong sense of urgency
- Proven organizational and interpersonal skills; ability to build and maintain partnerships within different business units
- Accountable for ensuring that problem identification and remediation efforts are appropriately documented, effectively prioritized and driven to resolution
2
Skills For SCA Computer Operator Resume
- Self-motivation, organization, and strong innovation skills
- Capability to work effectively across multiple platforms at different Technical skill levels: Unix- Windows-Mainframe-Tandem
- Excellent analytical, risk mitigation, negotiation and vendor relationship skills
- Strong technical aptitude with demonstrated ability to make good decisions
- Results-oriented, well organized, strong communication skills, and attention to details
- Demonstrates interest to improve and further develop his/her skills and job knowledge
3
Skills For Computer Operator, Associate Resume
- Excellent communications skills and ability to interact positively with the customer
- Good customer interface and communication skills
- Up to 4 years years experience required Proven work experience as a system or network administrator
- Effectively prioritize and execute multiple tasks in a fast paced, high-pressure environment
- Good analytical skills for problem determination and resolution
- Promotes teamwork and cooperation and builds strong relationships at all levels. Effectively collaborates and negotiates
- Proven track record of high quality customer service skills in one or more military communications environments
- Excellent communication skills; proficiency in MS Office and integrated software applications
- Strong organizational skills with the ability to work independently
4
Skills For Computer Operator Trainee Resume
- Demonstrated experience to successfully operate electronic and technical equipment
- Monitoring Tool Experience: 1-3 years experience working with an enterprise monitoring tool; preferably in a NOC (preferrably ServiceNow)
- Well-developed skills with one or more GIS packages including scripting, programming, modeling, and designing
- Demonstrate good understanding of data processing fundamentals
- Address network issues quickly, efficiently and effectively while working towards preventing recurrences
- Demonstrates financial acumen, including a good understanding of financial metrics and indicators
5
Skills For Computer Operator, nd Shift, IT Resume
- Problem solving and troubleshooting skills are required
- Photograph scanning and Photoshop skills
- Knowledge of basic PC skills (Hardware and Windows), and Networking (TCP-IP)
- Prior experience using PDF software programs, Microsoft Word, Excel and PowerPoint
- 6 months experience with programming experience
6
Skills For Lead Computer Operator Resume
- Manage the Receiving Dock and accept inbound goods and maintain an accurate inventory of all goods received
- Excellent at prioritizing work and detail oriented
- One to two years of proven computer operations and troubleshooting experience
- Hands on experience or good knowledge in Informatica tool
- Experience: 3 – 5 years professional experience in Specialty Area Code 41 – Customer Service & Tech Support Journeyman
- Great communications skills, both written and verbal
- Follow verbal and written instructions and communicate effectively
- Utilization of Bash, C-Shell and K-Shell Scripting skills, HTML, Web Design desired
7
Skills For Computer Operator, rd Shift Resume
- Works effectively under high pressure in a demanding, complex technical environment
- Effectively document and communicate relevant information to others
- React quickly, efficiently and effectively to alarms received for supported infrastructure
- Moderate computer skills and knowledge of software systems required
- Effectively escalate issues and coordinate support with vendors to resolve problems
- Demonstrated ability to operate Linux, and Windows
8
Skills For Computer Operator Senior Resume
- Advanced time management skill to prioritize workload
- Advanced oral, written, and interpersonal communication skills
- Exceptional interpersonal and communication skills (oral and written, American English) are required
- Provide basic problem solving skills
- 2) Aptitude to learn proprietary tools and have basic computer skills (Microsoft Office 2007)
- Contribute to the development of your work practices, skills & capabilities aligned with the
- Network Monitoring Skills
- Demonstrates the ability to conduct effective behavioral and technical interviews
- : Up to one year prior general experience required
9
Skills For Computer Operator, Lemoore F/A Resume
- Prior exercise experience
- Basic customer service and interpersonal skills
- Skills to access computer files
- Effectively interact and communicate with peer to Director-level IT professionals
- Effectively use word processing and spreadsheet programs such as Microsoft Word and Excel
10
Skills For Turnover Computer Operator Resume
- Information gathering skills
- Two to four years proven computer operations experience
- Proven HP Openview experience
- Written communication skills to develop processes and procedures
- Help Desk Skills
List of Typical Responsibilities For a Computer Operator Resume
1
Responsibilities For Senior Computer Operator Resume
- Monitoring and controlling all batch processing including scheduling adjustments, jobs failure handling, job restarts and working with support teams to ensure successful completion of batch processing
- Advanced PC Skill with basic administration skills
- In-depth knowledge and proven experience in trouble shooting, problem determination, providing rapid service restoration and performing root cause analysis
- Unix/Linux experience: Ideally this person has had experience working in an enterprise environment for 6 months to a year
- Systems and peripheral troubleshooting skills
- Prior mainframe experience
- Respond quickly to changing tasks and priorities without losing focus on existing tasks
- Operate and maintain daily eligibility feeds including reviewing and solving errors
- Operators assist System administrators and programmers in testing and debugging of new systems and programs prior to their becoming production environments
2
Responsibilities For SCA Computer Operator Resume
- An understanding and previous experience of using a call logging system
- 1) experience as a computer operator doing scheduling and monitoring
- Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from IGT Operations
- Experience teaching/training team members in ULLS-A (E) operations
- Skilled in troubleshooting end user problems, including software and hardware
- Experience with supporting client operating systems and software alongside client-server applications
- Experience using help-desk ticketing system i.e. ServiceNow, etc
- Experience in Card Processing or the banking industry
- Experience with Reporting Tools (ex. Remedy Smart Reporting)
3
Responsibilities For Computer Operator, Associate Resume
- Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations
- Monitoring experience to include monitoring the batch execution
- Someone with experience using Service Manager as a ticketing system
- Experience working with infrastructure monitoring tool set (i.e.CA product suite)
- 2)experience with failed schedules and using a ticketing system (preferable BMC Footprint
- Experience reading and interpreting joblogs to identify specifics around job failures
- Maintains good communication with staff operating the sorter and printer
- Good understanding of the OSI model used in WAN/LAN administration
4
Responsibilities For Computer Operator Trainee Resume
- Experience with drawing packages such as Visio, or AutoCAD
- Two years working experience in Mainframe or Distributed operation platforms.
- Very good working knowledge of MS Office to include Word, PowerPoint, Excel, and Project
- Experience providing end-user desktop support
- Experience supporting standard applications i.e. MS Office, Adobe, Flash, etc
- System Administrator experience supporting the NTCSS servers and applications (RSUPPLY/NALCOMIS/OOMA)
5
Responsibilities For Computer Operator, nd Shift, IT Resume
- Experience in a ticketing system example - ServiceNow
- Experience with Ticketing System (ex. Remedy)
- Experience using computer systems via Terminal Emulation Products (ex. Reflection, Rumba) or browsers
- Experience with developing SQL Database queries
- Data processing experience with emphasis on Computer Operations
- Experience working with Microsoft Office Suite – 2016/Office 365
6
Responsibilities For Lead Computer Operator Resume
- A basic understanding of ITIL and experience with any industry standard IT Service Management incident management system required
- Experience with Discrepancy/Problem Reporting management
- Experience with Control-M Scheduling package and its components
- Entry level to (3) three to (6) six months related experience and/or training
- Experience in a service desk, call center, customer service, or gaming environment
7
Responsibilities For Computer Operator, rd Shift Resume
- Experience managing a que
- Experience with mobile computing
- When requested, participate in testing of new technology prior to release
- Data console monitoring experience required
- Two years working experience in Mainframe or Distributed operation platforms
8
Responsibilities For Computer Operator Senior Resume
- Experience in an Information Technology role supporting Data Center Operations
- Experience in a fast paced batch processing environment
- Recent experience working the overnight shift
- Experience with automated batch scheduling software
- Strong sense in physical and logical access control and understanding of a vitality
- Strong sense in handling of personal data
- Experience working within a Data Center
9
Responsibilities For Computer Operator, Lemoore F/A Resume
- Experienced with monitoring system and backup procedures
- Experience with an enterprise scale job scheduling package with preference to Control-M suite of products
- Reconcile multiple transactions received from internal/external source(s) prior to loading them into the respective systems each night
- Experience in making changes to JCL as needed/instructed by Program Manager
- Batch monitoring experience in java/j2ee platform with oracle and sql database
10
Responsibilities For Turnover Computer Operator Resume
- Batch monitoring experience in unix/linux/windows platform with oracle and sql database
- Batch scheduling experience – 2 or more years
- Experience with performing operation and maintenance of peripherals, including processors, disk drives and printers
- Operates printers in output area to process production, test reports and checks
- Air Intercept and Air Combat Systems experience
- Demonstrate competence through satisfactory, progressive performance as a simulator Flight Simulator Weapons/Tactical Missions Operator
- Demonstrate a commitment to customer service excellence
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