Computer Specialist Resume Sample
Jay Raynor
222 Maynard Path,
San Francisco,
CA
+1 (555) 875 2204
Work Experience
Computer Specialist
09/2017
-
PRESENT
Chicago, IL
- Current driver’s license, car registration and auto insurance required
- Contribute to IS team efforts to continuously improve service offerings that align with the company’s strategic goals and initiatives while providing excellent customer service and promoting AvalonBay’s core values
- Leverage remote management tools to resolve issues
- Complete data entry as required
- Sustain systems in the IT Portfolio which consists of applications written in Visual Studio, SQL Server, Microsoft Visual Studio, Microsoft Office & Developer Tools, SharePoint, Oracle Development Suite, Cold Fusion, JAVA, and TOAD
- Hold an active vendor certification for at least one of the software systems supported
- Ac as the Primary or Secondary Application Specialist (PAS) for each software system in the IT portfolio
- Design and sustain software to ensure that regulatory requirements are met. Regulatory requirements include: AR25-1 Information Management, AR 25-2 Information Assurance, Personal Identifiable Information (PII) polices, Health Insurance Portability and Accountability Act (HIPAA) regulations, 21 CFR Part 11 Electronic Records, 21 CFR Part 58 Good Laboratory Practices (GLP)
Senior Computer Specialist
02/2014
-
07/2017
Chicago, IL
- Provide software support to sustain and develop applications in the IT Portfolio utilizing techniques in Systems Analysis, Data Modeling, Evolutionary Prototyping, Process Modeling, System Design, System Construction, Application Architecture, Database Design, Input & Output Design, User- Interface Design, and Object-Oriented programming
- Provide content updates for USAMRIID internet and intranet web pages, USAMRIID.ARMY.MIL and RIID-VISION, respectively
- Provide desk side support; only after exhausting all other troubleshooting options
- Coordinating with the prime contractor to mitigate software issues and ensure alignment with system release plans
- Engaging in technical discussions to achieve system goals
- Developing briefs to communicate and track software discussions and decisions
- Using lessons learned to improve decision making processes
- Ensuring process documentation and maintenance
Computer Specialist Level
01/2008
-
01/2014
Detroit, MI
- Overseeing software engineering discussions and decisions, software inspections, analysis, unit/string testing, and early integration discussions
- Ensuring smooth vendor integration via attendance of various meetings to help negotiate problem priorities
- Attending working group meetings to oversee issue burn down metrics with respect to CSCI, SLOC, bandwidth, failure trends, integration status, field software failure data and trends, and identify corrective actions
- Providing guidance for defect analysis, AIMS reviews, release compatibility discussions, and release packaging
- Providing an FAA software presence for security issues and assessing code analysis results
- Understanding current processes, and streamline meetings into one or two FAA-led meetings and ensure the correct target audience is included
- Responsible for: technical and logistical support; user services, and maintenance of telecommunication, network, Point of Sale, RF, and Desktop computing equipment, as well as dumb terminals, printers/multifunction devices and other related peripheral equipment.
- Installs, utilizes and maintains storage products in Headquarters data center and remote locations
Education
Palm Beach Atlantic University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent customer service skills and flexible manner while working in a busy environment with shifting deadlines and priorities
- Demonstrated planning, scheduling, monitoring, and reporting skills
- Demonstrated ability to multi-task in a busy, fast paced work environment as demonstrated by previous work experience
- Demonstrated initiative, follow-up and the ability to prioritize effectively
- Demonstrated experience working in a help desk environment, providing support over email and phone to the campus community
- Demonstrated experience with operating system administration including Linux and Mac OS-X
- General problem-solving and system troubleshooting skills
How to write Computer Specialist Resume
Computer Specialist role is responsible for customer, technical, reporting, software, microsoft, windows, email, documentation, liaison, java.
To write great resume for computer specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Computer Specialist Resume
The section contact information is important in your computer specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Computer Specialist Resume
The section work experience is an essential part of your computer specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous computer specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computer specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Computer Specialist resume experience can include:
- Strong attention to detail with exceptional customer service and follow through skills
- Experience in managing or participating in help desk support operations, e.g., incident tracking, and handling complex system troubleshooting issues
- Experience leading or supervising IT technical support associates including tasking, oversight, and coordination
- Experience evaluating and implementing software and hardware solutions
- Experience working in an academic or university setting
- Experience in developing and documenting end user support processes
Education on a Computer Specialist Resume
Make sure to make education a priority on your computer specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computer specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Computer Specialist Resume
When listing skills on your computer specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical computer specialist skills:
- Exhibit good time management habits and a demonstrate the ability to prioritize tasks
- To effectively communicate ideas, technical issues, and solution orally and in writing to department and city management
- Demonstrated experience with Windows 365, Active Directory, Pharos Print Management, DNS, and TCP/IP networking
- Demonstrated experience working with teams in the development and support of applications
- Proven experience with unit and systems testing
- Demonstrated experience in the development of multi-user relational databases and their applications,
List of Typical Experience For a Computer Specialist Resume
1
Experience For Senior Computer Specialist Resume
- Skill in developing a cloud strategy, coordinating the cloud adoption process, and working with Amazon Web Services (AWS) and Microsoft Azure
- Experience installing, upgrading, and troubleshooting Windows computers
- Knowledge of Altiris Client Management Suite and/or experience with Windows imaging technologies
- Experience in coordination, interfacing, and communication with management levels within the top third of the organizational management structure
- Experience in supporting a multi-site/multi-node IT environment, in a diverse geographic area
2
Experience For Computer Specialist Level Resume
- Maintains updated knowledge of networking protocols and experience with network management utilities
- Experience performing progressively more complex tasks in support of enterprise-wide data analysis and systems management
- Specify, coordinate, set up, test. operate and monitor NetAPP back-up system
- Virtualization experience with ESXi/VCenter, HyperV, XEN or other server virtualization
- Basic experience with IM systems such as Microsoft SharePoint
3
Experience For Supervisor, Computer Specialist Resume
- Experience with Proliance
- Experience with PaperCut
- Working knowledge of TCP/IP, routing, and troubleshooting techniques
- Transmitting data to departments for departmental reviews and communication with enrolling students/families
- Transmitting data and reporting aggregate information to external and internal parties
- Testing, installation, configuration and maintenance of operating systems, application software
- Working knowledge of web browser technology, features, and functionality
- Applying principles of accessibility in design
4
Experience For Computer Specialist, Osss Resume
- Understanding of Microsoft Windows and Windows Server operating systems, and Active Directory
- Configuring and managing Storage Area Networks
- Troubleshooting and maintaining server hardware
- Deploying Microsoft Internet Information Server (IIS) as an application platform
- Using the UW-IT Groups Service tool
- Working with the UW-IT Delegated OU Service
- Scripting with PowerShell, VBScript, etc
- Configuring Virtual LANs
5
Experience For Bioinformatist Senior Computer Specialist Resume
- Utilizing automated tools for tracking, monitoring support activities -
- Managing the storage, organization, and management of next-generation sequencing data using both commercial and open source software
- Provide training and documentation to users, including preparing training materials as needed
- Assist in troubleshooting problems with BI tools, including SQL Server Reporting Services (SSRS) and Tableau
- Responsible for participating in various phases of project planning, task scheduling, task assignment, review of work
- Manage digital integration with existing and emerging entertainment technologies such as digital signage and fitness equipment personal viewing screens
- Assess new and ongoing technology implementations, ensuring documentation and monitoring, to aid in work productivity and efficiency
6
Experience For Linux / Redhat / Mac Computer Specialist Resume
- Assists in coordinating the troubleshooting and resolution of IT and user problems in a timely manner
- Supervises the tracking, oversight, and coordination of Facilities construction and renovation projects to ensure timely tracking and delivery of IT tasks
- Reviews metrics, tickets, and other performance criteria regarding the field teams, and provides follow-up and tasking to improve weak areas
- Manage, create and update project plans and maps for areas of responsibility. Provide project updates during planning meetings
- Provide systems analysis support during the development of RF-ITV, User Acceptance Testing (UAT), and application deployment
- Support existing campus-facing web forms, applications, SSRS reports, and tableau visualizations
7
Experience For Computer Specialist Temp Resume
- Provides technical support for the physical and virtual environments, including hosts, operating systems and storage
- On-going training in related application development tools
- Installs, configures, and maintains SAN hardware and cabling
- Manage access control to the information systems at Northwest Hospital following established guidelines
- Responsible for project plan development and tracking for projects which require field IT involvement
- Maintain UW Windows Infrastructure groups in support of departmental computing resources and identity access management
8
Experience For Computer Specialist Resume
- Support Advanced Metering Program as requested
- Leads the installation of desktop software to include operating system
- Tests new applications utilizing application analysis tools
- Leads desktop software training for NEXCOM associates
- Provides client/server administration associated with Microsoft Exchange and Electronic Messaging through the desktop environment and Web Interface
- Maintains working knowledge of Microsoft Windows to support Microsoft Exchange
- Provide technical assistance and training to end users for all hospital information systems
- Coordinate and assist with preventative maintenance for all networking and server equipment
9
Experience For Senior Computer Specialist Resume
- Configure and deploy all hardware including computers and ancillary devices
- Knowledge of mobile device management and a general understanding of LAN and WAN
- Monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion
- Performs penetration testing to identify vulnerabilities and recommend safeguards as preemptive measures
- Provide technical support and expertise for various types of software applications including Matlab, Cadence, Mentor Graphics and Multisim
10
Experience For Computer Specialist Level Resume
- Administer desktop user accounts and access to servers using Active Directory
- Proactively monitors and identifies system issues and takes corrective action to ensure efficient computing operation
- Represents the FAA as a technical specialist at technical meetings and reviews in the area of hardware systems engineering
- Plans and accomplishes highly complex and challenging technical projects/programs and other work activities under minimal direction of a team lead or manager
- Responsible for participating in the development of ERAM hardware system modifications/upgrades
- Writes test plans and procedures and conducted testing and analysis for the hardware modifications/upgrades
- Support Facilities Services’ IT Project Managers responsible for central services account management and provisioning
- Develops backup strategies for both local and wide area data archive and recovery. Implements and monitors NEXCOM tape backup and off-site storage programs
- Monitors storage area network performance, including host servers and storage subsystems, through the use of real-time monitoring tools (internally developed or purchased commercially), and by analyzing historical reports and system logs
List of Typical Skills For a Computer Specialist Resume
1
Skills For Senior Computer Specialist Resume
- Good time management and documentation skills
- Experience in systems analysis experience, including requirements gathering, functional design, and technical design
- Ensure system up time and communicate effectively with other members of the corporate team
- Demonstrated Experience with virtual environments, especially VMWare and Virtual Box
- Communicate effectively in both group and individual situations
2
Skills For Computer Specialist Level Resume
- Selective Placement Factor: Skill in implementing and administering common TCP/IP based services within a complex enterprise datacenter environment
- Utilize Microsoft Office applications such as word processing and spreadsheets (intermediate skill level required)
- Experience with a programming language such as C#, Swift, Python, Java, JavaScript
- Experience supporting MS Office suite
- To direct the preparation and completion of clear and effective systems analysis and programming studies
3
Skills For Supervisor, Computer Specialist Resume
- To establish and maintain effective working relationships with co-workers
- Experience working with portal applications, ideally targeted towards HR or financial decision support
- Experience in a large and complex computing environment
- Experience with Microsoft Windows 7 operating system
- Experience with Solaris and/or Linux operating systems, Microsoft Services for Unix, and Samba
4
Skills For Computer Specialist, Osss Resume
- Experience in overseeing the integration of all system components (e.g. procedures, databases, policies, software, and hardware)
- Experience with troubleshooting hi-level production printers with multiple queues
- Experience with automation and scripting
- Experience working in a complex network environment
- Previous experience providing IT related support for a large construction bond program
- Experience supporting end users with SharePoint document management
5
Skills For Bioinformatist Senior Computer Specialist Resume
- Experience with UW Dawg Prints student printing, UW surplus and insurance tools, and UW Student Tech Fee policies
- High level of comfort with the Window’s operating system; experience with Macintosh OS
- Anticipate problem areas and provide recommendations prior to need arising
- Experience in customer relationship management practices including scope and expectation management
- Demonstrated proficiency with desktop computers, including MS Office, e-mail, and Internet applications
- Experience or more in total comprising
- Selective Placement Factor: Skill in transitioning workloads from on-premise to cloud environments
- Experience delivering highly available services in a Windows Active Directory environment
6
Skills For Linux / Redhat / Mac Computer Specialist Resume
- Experience supporting client side of Microsoft Outlook/Office 365 systems
- Experience showing initiative to identify and resolve problems
- Experience in cost and schedule engineering with construction contractors and / or construction management firms
- Two years’ experience developing SQL code and relational databases which are optimized for performance
- Previous experience as a system trainer and administrator
- Experience with Unix servers such as Linux
7
Skills For Computer Specialist Temp Resume
- Experience with hypervisors such as Hyper-V and vSphere
- Experience with Windows print servers
- Experience with cloud backup automation
- Demonstrated ability to learn applicable computer system concepts and apply them in a user-oriented environment
- Demonstrated ability to communicate highly technical information to end-users in a service-oriented and understandable manner
- Experience with Workday data structure, technology and integration platforms
- Experience with Test Driven Development or other agile methodologies
- Demonstrated knowledge of Controls, Electronics, Communication and Power Systems
8
Skills For Computer Specialist Resume
- Demonstrated knowledge of device design and fabrication, both electrical and mechanical
- Demonstrated ability to develop creative solutions for academic, instructional, business and research needs
- Demonstrated ability to work and communicate with faculty, students, and end users
- Experience with encryption technologies
- Experience with one or more data manipulation languages (e.g., SQL)
- Experience with shell scripting and other high-level programming languages
9
Skills For Senior Computer Specialist Resume
- Highly self-motivated and directed, with experience working both independently and in a team-oriented, collaborative environment
- Experience with set-up, configuration, maintenance and upgrades to department computers, printers, and networks
- Experience with installation and support of a wide range of software applications
- Experience with wide variety of printers and print management tools
- Experience in Finance, Purchasing or Budgeting systems
- Experience and knowledge of the National Airspace System (NAS) systems, their interrelationships, and service flow to end users
10
Skills For Computer Specialist Level Resume
- Experience with Web site, intranet, and SharePoint support, IIS and Apache
- Experience with VMware, Hyper-V hypervisors, & cloud architecture
- Knowledge and experience with trouble ticketing systems such as Oracle CRM
- Cooperate with teams and share knowledge
- Demonstrated ability to work with minimal direction, independently and as part of a team
- Experience with web, data and application security issues and best practices
List of Typical Responsibilities For a Computer Specialist Resume
1
Responsibilities For Senior Computer Specialist Resume
- Demonstrated knowledge in research computing, including experience delivering and managing high performance computing (HPC) cluster solutions
- Experience with NextGen Enterprise level systems and services, including IAM, SWIM or SFDPS
- Ensures that the security and integrity of all network hardware and software is maintained as a high priority and area of focus in the field IT environment
- Extensive working knowledge of networking technologies and services including TCP/IP, DNS, DHCP, PXE, and InfiniBand
- Design and construction of databases for storing and querying laboratory and clinical data. Create new databases, maintain existing databases, primarily SQL
2
Responsibilities For Computer Specialist Level Resume
- Techniques of system analysis/troubleshooting as well as statistical analysis. High level hardware/software troubleshooting techniques
- Windows operating systems from Windows XP to current. Windows server 2003/2008, Active Directory, Group Policy. Networking and TCP/IP protocol
- Extensive working knowledge of SuSE, Redhat and derivative operating systems
- Extensive working knowledge of Linux software packaging deployment tools
- Conducts one-on-one end user device software training for NEXCOM associates as needed
- Be willing to install and lift hardware such as monitors, workstations and hard drives
- Computer imaging software and techniques
- Oversee development and implementation of Proliance systems new projects and programs and support ongoing programs
- Assist in marketing and participate in project/program acquisition
3
Responsibilities For Supervisor, Computer Specialist Resume
- Development of clinical laboratory workflow for next generation sequencing platforms
- Work a rotating schedule to support business hours of operation
- Manages physical database allocation across SAN
- Installs, maintains, and configures Enterprise Storage Subsystems (ESS) for optimum performance
- Implements tape backup software and systems
- Proactively performs utilization and performance analysis of enterprise storage subsystems, and backup environments and plans for future growth and resource needs
- Develop and maintain system support documentation
- Participate in 24 x 7 on-call rotation
4
Responsibilities For Computer Specialist, Osss Resume
- Implements security controls as required. Reviews DISA's Data Storage Checklists for guidance. Implements Payment Card Industry standards and requirements as mandated on Data Storage Equipment
- Provide first-level technical support and expertise to end-users at Northwest Hospital for all Supply Chain Management IS applications including modules of the McKesson suite, including HEMM and MPOUS, Global Healthcare Exchange, NuVia, SmartWorks, POD (Print on Demand), Epic, eSign, and others
- Partner with UW Medicine Supply Chain Informatics Team on system support and development activities, such as meetings, standardization projects, analytical reporting, system upgrades, and long-term planning
- Provide HEMM McKesson super-user support to other facility programs, such as Encore, Epic Horizon Surgical Manager, and Global Healthcare Exchange
- Maintain the integrity of the item master and database tables in the information systems. Perform periodic scrubs of data
- Charge capture and reconciliation support: Monitor and reconcile Epic work queues; work with appropriate Epic analysts and Revenue Cycle specialists to resolve inconsistencies and errors; and assist end users with charge entry issues
5
Responsibilities For Bioinformatist Senior Computer Specialist Resume
- Implement electronic data interchange between the HEMM information system and the GHX Exchange
- Work with the Application Support Manager to develop business continuity plans for system emergencies
- Participate in standardization projects and implement agreed-upon processes at Northwest Hospital
- Manages the help desk operations and collaborates with various subcontractors to resolve systemic problems in a timely manner.Interfaces with the DIIT SESIS team to develop and implement workaround procedures as needed
- Researches, tests, and recommends purchase of computer equipment and software products necessary to maintain and enhance the Information Technology’s operations environment. Ensures that purchased equipment is of optimum quality to support infrastructure
- Service Orientation – Supports the organizational and service area’s mission and vision. Demonstrates knowledge of and applies the UWMC Standards for Service Excellence: Introduces themselves; Escorts as needed; Responds and follows through with complaints
- Responsibility for new development and support of changes required to UWHIRES for both production support and change requests emanating from Workday’s semiannual releases and weekly updates
- Participate in the ongoing development, test, deployment and support of employment systems and employment reporting
- Maintain strict confidentiality concerning a variety of sensitive HR issues and data
6
Responsibilities For Linux / Redhat / Mac Computer Specialist Resume
- Build, maintain and improve integrations between UWHIRES and Workday
- Work with HRIS analysts and developers to provide technical documentation of the UWHIRES system, and other documentation as needed
- Provide data analysis support and advanced SQL query development as required
- Work with HRIS staff and HRP Program staff to clarify system requirements, reports and applications
- SQL 2005 and related services
- Design and build course-related demonstrations and "hands on" lab exercises for the Institute's undergraduate programs in coordination with faculty and at the direction of the Assistant Director for Operations
- Provides technical leadership and daily supervision of assigned associates. Prioritizes assignments, schedules work, answers questions, completes performance reviews, approves leave and determines training requirements
- Supervises the installation, configuration, modification and maintenance of all IT hardware/software
- Responsible for development, compilation, and oversight of team IT budget
7
Responsibilities For Computer Specialist Temp Resume
- Interfaces with management at the district and store level to ensure that store IT support needs are met
- Ensures a 24x7 on-call rotation for after hours field support, and serves as an escalation level for all field-related issues
- Responsible for: technical and logistical support; user services, and maintenance of telecommunication, network, Point of Sale, RF, and Desktop computing equipment, as well as dumb terminals, printers/multifuntion devices and other related peripheral equipment.
- Track time and effort for support tasks and projects
- Coordinate with others on staff and UW-IT Managed Workstation services to maintain departmental hardware and software inventory and perform preventative maintenance procedures
- Support Lean efforts when requested
- Identify and assess client IT and IM needs and problems
8
Responsibilities For Computer Specialist Resume
- Configure and test firewalls and encrypted remote access services
- Manage deployment and appropriate use of Husky OnNet Service
- Work with other IT staff to coordinate purchases for internal and external clients
- Demonstrate accountability for own professional growth and competency by seeking opportunities and activities that provide for skill development and self-improvement
- Leads the full spectrum of desktop support to include all Computer applications
9
Responsibilities For Senior Computer Specialist Resume
- Leads the integration of hardware, software and end-user applications
- Leads system integration of hardware and/or software
- Serves as primary customer service liaison to NEXCOM end-users
- Lead analytical, technical, and administrative support in the design, installation, and maintenance of new and existing PC/Desktop systems, including network and e-mail operations
- Design, maintain, and execute a centralized database from multiple data sources
- Create summarized datasets for client use in usable formats (SPSS, Stata, csv, Excel)
- Design, develop, test, and maintain software
- Coordination with Unix systems administration staff for support of Windows/Unix integrated services, such as Samba, printers and authentication services
10
Responsibilities For Computer Specialist Level Resume
- Provides technical and team leadership for engineers performing support for Windows, and ESX server operations. Responsible for building, installation and configuration of all Windows, and ESX servers. Applies patches, fixes, hardware and software upgrades and physical to virtual migrations. Plans upgrades and coordinates with users
- Provide on-call 24 x 7 support on a rotating basis. Reviews DISA's Windows Server Security Technical Implementation Guide (STIG) and Checklists for guidance. Implements Payment Card Industry (PCI) standards and requirements as mandated on Windows and ESX Servers
- Increasing responsibilities while delivering information technology services in a complex environment
- Administration of Windows Domain systems, including groups, user, computer and service accounts
- Administration of SEFS security systems including Windows updates, door lock infrastructure and security cameras
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