Computer System Analyst Resume Sample
Hillary Schinner
732 Yundt Expressway,
Phoenix,
AZ
+1 (555) 606 1062
Work Experience
Senior Computer System Analyst
01/2018
-
PRESENT
Los Angeles, CA
- Identify opportunities for improving methods and procedures
- Advise the SCADA Supervisor of major problems and recommend corrective action
- Maintains current knowledge of relevant software applications as assigned
- Issues Preventative Maintenance work orders and works with CSA III resources and users to level load schedule, maintain job plans and configure PM Application
- Inspects, troubleshoots, and diagnoses problems to determine corrective repairs
- Harmoniously working with other CFSI employees and customers
- Keeping the IT Manager apprised of unique situations and problems encountered
- Current driver’s license, car registration and auto insurance required
Computer System Analyst
08/2012
-
10/2017
Philadelphia, PA
- Assists as Systems Administrator for business software solutions
- Analyzes workload and computer usage monitoring performance as tools provide
- Participates in the upgrading of systems enhancements
- Provides system/equipment/specialized training and technical guidance. Analyzes input/output processes, and working parameters for software compatibility
- Maintains CMMS workflow configurations, security profiles, and work group population
- Maintains Material Management Application inclusive of PR, PO, Item Master, Inventory Balances, Commodity Codes, Specifications, Attributes
- Assists in and learns all activities associated with application development: customization, configuration, integration, report writing, testing, managing product builds in multiple environments, developing technical specifications, performance testing and system documentation
Computer System Analyst Staff
10/2007
-
03/2012
Phoenix, AZ
- Interact with sub-contractor activities associated with the business software solutions
- Working with the Project Principals to fully coordinate all activities
- Provides technical assistance and trains users on initial, new or changed computer procedures
- Informs Senior Systems Analyst and the IT Manager of errors or problems with the network or system applications
- Reviews system logs and reports to ensure quality standards are met
- Assist end users with minor computer programming problems or questions
- Troubleshoots and research problems arising from the network or system errors
- Assist management in obtaining operational and maintenance records and performance criteria for individual assets
Education
Belmont University
2002 - 2007
Bachelor's Degree in Computer Sciences From
Professional Skills
- Demonstrate outstanding analytical, problem solving, and communication skills
- Demonstrated project management and leadership skills, including the ability to gather clear business requirements
- Has excellent communication skills, both oral and written
- Exceptional troubleshooting skills. This includes the ability to remotely diagnose and resolve irregular operating system / software application failures
- Demonstrated software project and system documentation development experience for requirements, design, acceptance testing and user guides
- Install various printers and excellent printer troubleshooting skill
- Advanced skills in Microsoft Office applications, specifically Word, Excel, Outlook and Knowledge of MS Project and TFS
How to write Computer System Analyst Resume
Computer System Analyst role is responsible for software, troubleshooting, database, training, integration, security, wireless, reporting, design, research.
To write great resume for computer system analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Computer System Analyst Resume
The section contact information is important in your computer system analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Computer System Analyst Resume
The section work experience is an essential part of your computer system analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous computer system analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computer system analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Computer System Analyst resume experience can include:
- Effectively communicate/translate customer requirements for developers
- Experience with network switching and routing protocols and configuration
- One (1) year of experience using Microsoft Windows 7 and Microsoft Server Operating Systems
- Experience in IT customer service environment using Remedy ITSM
- Two (2) years of experience working with Active Directory, DNS, Group Policies, and other Microsoft services
- Two (2) years of experience working in a VMware ESXi or Microsoft Hyper-V Virtual Machine environment
Education on a Computer System Analyst Resume
Make sure to make education a priority on your computer system analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computer system analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Computer System Analyst Resume
When listing skills on your computer system analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical computer system analyst skills:
- Proven ability to develop and foster highly effective interpersonal working relationships across IT and government clients
- Effectively communicate with both technical and non-technical teams on issues, tasks, and impacts
- Experience installing Microsoft security updates as well as diagnosing and resolving patching failures on machines within an enterprise environment
- Strong understanding of operating system error handling and logging
- Experience operating and maintaining existing HW/SW configurations
- Demonstrates initiative in addressing issues associated with meeting job responsibilities
List of Typical Experience For a Computer System Analyst Resume
1
Experience For Senior Computer System Analyst Resume
- Experience utilizing Agile/SCRUM methodology and practices utilizing TFS
- Maintain existing DAS and Video acquisition systems on center for the operation of the wind tunnel and test stand research testing
- Plans, promotes and organizes internal training activities related to new product modifications or enhancements
- Understands TFS for reporting requirements and progress with leadership
- Serve as the first point of contact for customers seeking technical assistance over the phone, email or in person
2
Experience For Computer System Analyst Senior Resume
- Perform troubleshooting through diagnostic techniques and pertinent questions
- Perform routine maintenance to Workstations, Servers, Switches and other IT devices
- Advise the IT Manager of major problems and recommend corrective action
- Assists and supports other trade groups and department staff in daily operations as needed or directed
- Reviews data printouts and reports to ensure quality standards are met
- Advise the Systems Integration Supervisor of major problems and recommend corrective action
- Conduct random inspections to review asset collection while in progress. Ensure procedures are being followed while making certain asset data remains consistent and recorded
- Verify accuracy of field generated asset collection forms and enter into the Computerized Maintenance Management System (CMMS)
- Maintains hardware/software and facilitates training in the use of all computer-based resources. Ensures system integrity; maintains computer hardware/software and troubleshoots as necessary
3
Experience For Distributed Computer System Analyst Resume
- Interprets business needs and translates them into application and operational requirements
- Documents, coordinates and plans the modifications or enhancements to software products
- Proactively communicates and collaborates to analyze information needs and functional requirements
- Manage client and developer requirements within TFS system in bi-monthly Sprints
- Interface with customers (phone/email/face to face) to gather and document requirements
- Create a technical library for assembly and storage of all team technical documentation. Implement a configuration management solution for tracking changes. Create an update and review schedule for documents, so that they are current with policy and technical solutions
- Under limited supervision specify and provide hardware and software solutions for technical and scientific research and operations testing for NASA Langley Research Center (LaRC)
4
Experience For Computer System Analyst, Senior Resume
- Develop custom hardware and software products for distributed and networked research data acquisition systems using configuration managed software code base
- Assist technical staff on center with software and hardware requirements specification and implementation estimates
- Provide project team leadership for data acquisition system (DAS) enhancement projects and new DAS implementation projects
- Determine the best solution based on the issue and details provided by customers
- Direct resolved issues to the helpdesk through open trouble ticket
- Provide accurate information on IT product or services
5
Experience For Computer System Analyst Associate Resume
- Follow-up and update customer trouble ticket status and information
- Manage Inventories like Printer Paper, Plotter Paper, Printer Ink and Toners for printers and keep it up-to-date. Replace the printer toner and printer/plotter paper
- Experience with PKI, HBSS, ACAS, and VRAM is desired
- Experience with Open Source software integration for custom hardware and software projects
- Coordinate and provide support for the Audio Video Conferencing System including obtain conference dialup number and Video Conferencing (Bridge) number
- Assist in identifying office space for new personnel, put up their name tag and coordinate with the secretary to provide them office supplies
- Manage and update personnel property and populate them into Excel spreadsheet workbook and track them through inventory tool
6
Experience For Computer System Analyst Staff Resume
- Develop and maintain organization charts, floor plans and print them on the plotter
- Identify and suggest possible improvements on the process
- Develop an Android and Apple IOS app for our Field Safety Guide. Expand that app for employees to enter Safety Observation information. Support office with minor desktop support, network configuration and website development. Strong programming skills
- Pass background after-hire and a drug screen post-offer
List of Typical Skills For a Computer System Analyst Resume
1
Skills For Senior Computer System Analyst Resume
- Advanced remote desktop support experience with Windows Operating systems (Windows 7 and Windows 10)
- Strong understanding of Active Directory, SCCM, SCUP, and WSUS
- Strong understanding of Windows Group Policy
- Strong understanding of common vulnerabilities and exposures
- Experience analyzing security bulletins as reported by software vendors
2
Skills For Computer System Analyst Senior Resume
- Demonstrated technical expertise in engineering systems design and analysis
- Experience with VM Ware or other Virtualization Systems
- Experience with McAfee and Symantec End Point Encryption applications
- Desktop support experience with the Mac OS
- Strong knowledge of internet browsers and plugins
- Demonstrated proficiency with Microsoft Office suites, including Microsoft Outlook (2003 – 2016)
- Work related experience with Video Conferencing operations
- Experience with Microsoft Office Suite programs, including but not limited to: Word, PowerPoint, Excel and Access programs
3
Skills For Distributed Computer System Analyst Resume
- Experience in programming. Example: SQL, HTML, Microsoft Visual Basic, Java, etc
- ALLOWABLE SUBSTITUTION: The equivalent combination of education, technical certifications or training, or work experience.
- Hold a valid passport with expiration date at least six months after return date
- Hold a valid driver's license
- Desktop support experience with the Windows OS (Windows 7,8 and 10)
- Two (2) years of Computerized Maintenance Management System experience
- Contact customers to fully understand and validate requirement
4
Skills For Computer System Analyst, Senior Resume
- Understanding of fundamentals of network monitoring with tools such as “WhatsUpGold”
- Evaluating comparisons of enterprise level Commercial Off-the-Shelf (COTS) software systems and recommending solutions
- Assisting in testing of basic Customer Requirements (process-flow level)
- Replacing projector lamps and servicing the projectors
- Directing the development and defense of migration strategy and associated designs
- Working Knowledge of distributed network protocols and transport mechanisms TCP/IP, UDP, RPC, DCOM and OPC
- Keeping the Systems Integration Supervisor apprised of unique situations and problems encountered
- Directing the integration of Legacy and new development computer systems
5
Skills For Computer System Analyst Associate Resume
- Planning the integration of large-scale Commercial Off-the Shelf (COTS) software systems
- Managing the development and defense of end state and mid state architectures and designs
- Compile and record performance data from a variety of sources following prescribed recording procedures and using different word processing techniques
- Advanced Windows OS configuration and servicing capabilities (Computer Management, WMI, Windows Registry, shell scripting, and command line tools)
- Identify opportunities for improving methods and procedures for managing data
- Thorough knowledge of Windows PC’s, laptops and their associated operating systems
- Two (2) years resolving Windows Server and Active Directory related issues
- Familiarity with configuring iSCSI and other network storage based solutions
6
Skills For Computer System Analyst Staff Resume
- Displays a professional demeanor in all working relationships with all levels of employees and customers
- Proficiency with Microsoft Office 2007 through 2016 suites, including Microsoft Outlook (2007 through 2016), Microsoft Lync, and Skype for Business
- Proficiency with one or more Windows Scripting languages (PowerShell, Command Prompt, Visual Basic)
- Stationary communications devices, such as desktop and conferencing phones, Mobile personal wireless devices; such as iPhone, iPad Tablets/Lite-weight, Laptops
- Research requirement impacts to existing processes, policies, etc
- Walk the customer through the problem-solving process
- Coordinate with office maintenance team and helpdesk team to make sure all office and conference rooms light and telephone system functioning well
- Audit assets by conducting visual and field inspections to verify accuracy in the CMMS
7
Skills For Computer System Analyst Intermediate Resume
- Responds to helpdesk calls and assist users with minor computer programming problems or questions
- Troubleshoots problems arising from data entry or system errors
- Assist management in obtaining operational and maintenance records, financial and cost data and performance criteria for individual assets
- Familiarity of Cisco IOS as implemented in Cisco edge switch products
- Familiarity with Lockheed Martin policies and procedures
- Some Familiarity with server administration
8
Skills For Application Infrastructure Management Computer System Analyst Resume
- Possess or have the ability to quickly obtain DOD-required IA certifications
- Create a technical library for assembly and storage of all team technical documentation
- Current CompTIA Security+ or CISSP certification
- Familiarity with server architecture and administration
- Location requires US Citizenship
9
Skills For Computer System Analyst Lead Resume
- Possess an active Top Secret Sensitive Compartmented Information (TS/SCI) level clearance
- Significant experience conducting analysis of raw data and metrics from proprietary databases, incorporating findings into high-level reports and presentations for leadership and team members
- Experience with test and evaluation, network protocols, LAN administration fundamentals, UNIX and Windows-based operating system, and virtual environments
- Familiarity with TCP/IP, IP configuration, peer-to-peer networking and IP addressing and sub netting as well as 802.11
- Extensive knowledge in Microsoft Office Suite programs, including but no limited to: Word, Power-Point, Excel, and Access programs
- Extensive knowledge of Microsoft Office Suite programs, including but not limited to: Word, PowerPoint, Excel and Access programs
- Completion of Antarctic Medical and Dental Qualifications
- Experience with test and evaluation, network protocols, LAN administration fundamentals, UNIX and Windows-based operating systems, and virtual environments
10
Skills For Computer System Analyst Resume
- Hold a valid passport
- Familiarity with DSS/NSA requirements
- One (1) year of experience using any or all of the following; Computer networking, backing up and patching workstations and servers, Linux, Microsoft Active Directory and Domain Name Service (DNS)
- Mature judgment and ability to work independently to complete assigned tasks
- Obtain a Top Secret Sensitive Compartmented Information (TS/SCI) level clearance
- Bachelors in Computer Science or relevant discipline
- Good understanding of computer systems, Printer, Plotter, Fax, Shredders, Microsoft Word, Excel, PowerPoint Outlook, Visio, wireless connectivity and conferencing audio video system
- Demonstrated experience in real-time and event driven software development with custom hardware device interfaces
- Experience with Risk Management Framework, eMASS, and Cross Domain Solutions is highly desired
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