Conference Coordinator Resume Sample
Kristin Waters
672 Dooley Junction,
Chicago,
IL
+1 (555) 480 8741
Work Experience
Conference Coordinator / V Specialist
03/2016
-
PRESENT
Philadelphia, PA
- Set up conference rooms to customer request
- Set up could be for a meeting, seminar, conference, event, or social gathering
- Report all incidents within specified timeframes
- Carry out and keep records of safety and spot checks
- Present a positive company image through all phases of public and/or customer interaction
- Manage high-volume email requests for meeting space catering needs, with 24 hour response expectations. (Average 100 emails per day)
- Establish and maintain positive working relationships with meeting requestors & food and beverage operations team
Conference Coordinator
01/2012
-
10/2015
Houston, TX
- Coordinates all details to ensure operational excellence of programs, conferences and events
- Works closely with various team members to assist in directing the timely compilation, production and distribution of event specifications
- Serves as on-site troubleshooter for client programs and participants
- Assists with monitoring contracts, program budgets and expenses
- Set up conference rooms and other locations to customer requested layout for meetings, seminars, conference event, or social gatherings
- Coordinate set up for client requests through email, phone and CMS ticketing system
- Bend down, pick up, lift up to 50 lbs routinely, ability to move large bulky objects such as furniture, climb a ladder
- Keep rooms stocked with work-related items like pens
Assistant Conference Coordinator
03/2009
-
11/2011
Boston, MA
- Communicate with high-profile clients in coordination for meetings booked in Podium space, using prompt, professional written and verbal responses
- Reserve meetings and detail meeting set-up needs in Manhattan technology & Delphi sales & catering systems
- Multi-task client needs and requests with keen organization, intuitive prioritization and escalation channels
- Attend daily/weekly operational/BEO meetings
- Provide operational departments with information about upcoming groups and events by generating and distributing various reports
- Liaise with other departments and clients to ensure a pleasant experience for meetings
- Understanding that in today’s workplace, all positions have the potential to evolve and transition
- All other reasonable request deemed necessary by Benchmark Management
Education
Central Michigan University
2003 - 2008
Bachelor's Degree in Education
Professional Skills
- Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up
- Excellent communication skills; including written, verbal and proofreading skills
- Strong organizational skills, verbal and written communication skills, patience, and the ability to work in a team environment
- Proven ability to work within a fast-paced work environment including excellent time management and organizational skills
- Strong interpersonal skills both in person and over the phone with the highest level of professionalism
- Detail-oriented and have strong organizational skills
- Possess excellent interpersonal and people management skills
How to write Conference Coordinator Resume
Conference Coordinator role is responsible for customer, interpersonal, organizational, research, design, database, computer, microsoft, finance, credit.
To write great resume for conference coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Conference Coordinator Resume
The section contact information is important in your conference coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Conference Coordinator Resume
The section work experience is an essential part of your conference coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous conference coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular conference coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Conference Coordinator resume experience can include:
- Need to have skills in Organization, strong verbal skills, detail oriented, prioritizing skills, customer service &follow up
- Superior time management skills, including the ability to multi-task and function efficiently with very tight deadlines
- Effectively supervise the work of others
- Proficient skills in (Word, Excel, PowerPoint, Access, Email)
- Exercise good judgment for problem solving and ability to anticipate problems. Skill in planning and organizing diverse work assignments
- Possesses project management skills (an ability to coordinate efforts, schedules, and deadlines across events and teams)
Education on a Conference Coordinator Resume
Make sure to make education a priority on your conference coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your conference coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Conference Coordinator Resume
When listing skills on your conference coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical conference coordinator skills:
- Two years of experience working within a complex organization and effectively managing customer relations, policies, procedures, and regulations
- Effective written communication skills using appropriate grammar, sentence structure, spelling and punctuation
- Strong customer service-orientation and interpersonal skills
- Proven interpersonal skills with the ability to communicate with a broad spectrum of clients, external support services, faculty and staff
- Filing and general office skills
- Proven experience in meeting planning and conference techniques including scheduling, space and equipment needs
List of Typical Experience For a Conference Coordinator Resume
1
Experience For Receptionist / Conference Coordinator Resume
- Experience in meeting or wedding coordination
- Arrange audience polling questions with speakers prior to the conference and run the online polling system on-site
- Daily walk through prior to scheduled conference centers to confirm Audio/Visual equipment, catering, and room setup is successfully attained
- Researching venues/new opening when required
- Sustaining prominent professionalism to change, resolve, or improve reservation requests by the client
- Fulfilling speaker badge requests, housing requirements and travel needs
- Coordinating speaker proposal process and submissions/applications review
- Coordinating pre-event calls with speakers & moderators
- Submitting check requests for payment and/or reimbursement
2
Experience For Catering & Conference Coordinator Resume
- Collating of floor plans and collateral for client and internal usage
- Updating hotels and new venues on shared drive and in database
- Fully participate in staff orientation, training, and on-going summer training programs
- Ensures appropriate communication to operating departments including Conference Services, Catering, and Audio Visual
- Produce, manage and disseminate departmental newsletter outlining recent events and relevant topics for clients, service providers, and networking contacts
- Overlook conference reservations, cancellations, and holding requests through the EMS Scheduling Software
3
Experience For Temporary Conference Coordinator Resume
- Responsible for submitting Audio/Visual, room setup, and catering requests provided by client’s feedback
- Process banquet checks daily by posting, ensuring client has signed check, proofread and distribute to appropriate departments
- Manage conference logistics including attendee registration, compilation of delegate materials and updating the company database
- Reconcile the final list of attendees after a conference; including registering walk ins and onsite passes
- Light maintenance work in meeting rooms as needed, and other general support work on site for special projects
4
Experience For Conference Coordinator / V Specialist Resume
- Follow-up and maintain relations with the client for on going events
- Ensure the smooth running of events
- Follow up processing of client invoices
- Assist with planning and management of internal events
- Check all function and non-function space for proper lighting, temperature, cleanliness
- Accurately manage changes from the client for events for both Food and Beverage, Meeting Set, and AV needs
- Attend the Daily BEO Meeting when required and ensure all events are set to the BEO
5
Experience For Special Events & Conference Coordinator Resume
- Assist in departmental budget planning: monitor expenditures, process budget documents, manage invoices, purchase orders and so forth
- Greet clients upon reception to direct them to scheduled meeting room
- Provide outstanding client service, and is able to build relationships with internal and external clients and vendors
- Serve as liaison with Audio Visual service, catering services and any outside vendors on event-related matters
- Responsible for planning in the conference center
- Ensures rooms are set according to customer standards
6
Experience For CME Conference Coordinator Resume
- Ensure Audio Visual equipment is set according to customer standards
- Work with Marketing Strategist to coordinate delivery of conference information to attendees
- Handle all incoming calls and take messages
- Compile reports daily, monthly and on demand for Director of Catering
- Prepare correspondence and memos, etc. for the Catering department
- Coordinate with Director of Catering to respond to all guest comments by letter
7
Experience For Video Conference Coordinator Resume
- Maintain and update filing system for accuracy
- Communicate with and provide direction to team members to various departments and execute catering events
- Proofread marketing materials to ensure accuracy of data and grammar
- Coordinate post event speaker reimbursement process and provides updates to Conference Managers for budget control and monthly forecast reporting
- Work with the hotel and meeting planner in regards to exhibit layout, speaker travel and accommodations, and AV details
- Send attendee materials before, during, and after the conference
8
Experience For Summer Conference Coordinator Resume
- Responsible for budget planning and management, venue management and equipment and facilities management for specific events
- Coordinate with other teams in support of events such as the janitorial & IT staff
- Internal and External Conferences and Meetings (strategic planning, coordination/management and execution) for Departmental Offices, Treasury Bureaus and other Government agencies per Inter-Agency Agreements (IAA)
- Logistical support for all Departmental Special Events
- In-house conference room management and resource coordination for Treasury Complex and Leased Spaces
- Management of the Executive Dining Services for the Secretary and other senior management officials within the Department, as well as, approved official catering; and,
- Contractor oversight for in-house employee dining facility
9
Experience For Senior Conference Coordinator Resume
- Proficient in Outlook. MS Office (Word, Excel)
- Coordinate work with vendors and ensure PO’s are requested and issued in a timely manner
- Provides direction/information to clients, facilities staff, and vendors as required to ensure excellent coordination/execution of work within client environment with minimal disruption
- Facilitate conferences for our Premium customers - Manage conference bridges and calls to ensure the highest level of quality
- Provide professional, timely, and accurate delivery of service to all customers at all times
- Provide a warm welcome for the client (over the phone or in person)
- Establish and send a personalised quote
- Issue production orders to suppliers
- Inspects conference facilities and meets and corresponds with conference representatives both prior to and during sessions in order to ensure maximum customer satisfaction
10
Experience For Assistant Conference Coordinator Resume
- Responsible for gathering meeting history for new groups
- Proficient with Microsoft office and Outlook required
- Conducts initial interview with clients to determine what services are needed and if all appropriate facilities have been scheduled based on their requirements
- Provides professional guidance to client. Makes recommendations and advises clients to best match their needs and expectations to the conference/event resources, facilities, and services available through the university and the department
- Serves as a resource/liaison for information on university and outside services and facilities, and recreational, cultural, and educational opportunities available in the area
- Develops detailed plans for the specific needs of each client. When appropriate, makes reservations relating to housing, meals, meeting space, supplies, audio visual equipment, office equipment, transportation, special functions, etc
- Works closely with scheduling coordinator to ensure all space and activities scheduled
List of Typical Skills For a Conference Coordinator Resume
1
Skills For Receptionist / Conference Coordinator Resume
- Experience with developing, managing, and tracking budgets
- Experience in meeting planning
- Solid ability in basic accounting and bookkeeping to independently understand, analyze and interpret financial data
- Experience developing or maintaining a website
- Skill in English grammar and spelling
2
Skills For Catering & Conference Coordinator Resume
- Planning experience in hospitality industry
- Conference coordination experience required, preferably within a marketing department
- Experience with computerized scheduling systems or software
- Experience with event planning and on site event management
- Successful work experience working as part of a team
- Experience working on multiple projects at the same time with accuracy
3
Skills For Temporary Conference Coordinator Resume
- Previous experience in events and planning
- Experience in the conference or meeting industry
- Has experience with PowerPoint, Excel, Photoshop etc. (Microsoft & Adobe Suites)
- Multi-task and prioritize projects as needed
- Experience in an administrative or events role where a high level of organization was needed
4
Skills For Conference Coordinator / V Specialist Resume
- Multi‐task and prioritize projects as needed
- 1‐2 years’ experience in an administrative or events role where a high level of organization was needed
- Experience in event coordination and/or related area
- Strong working knowledge of MS Office (Word, Excel, PowerPoint, and Access)
- Able to prioritize projects and tasks
5
Skills For Special Events & Conference Coordinator Resume
- Experience in a customer focused administrative and/or operations role
- Two years’ experience in the hospitality industry or in a professional, office environment
- Experience in event coordination and management
- Identify issues, solve problems, and make good decisions quickly to ensure the success of client events
- Demonstrated familiarity with contractual agreement documents
6
Skills For CME Conference Coordinator Resume
- Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Conference & Banqueting Manager
- Professional experience in a hotel, association or university conference office setting with responsibilities in the area of conference coordination
- Customer service experience resolving issues satisfactorily for customers and employer
- Five years’ professional experience in a hotel, association or university conference setting with responsibilities in the area of conference coordination
- Establish and maintain good rapport with clients, coworkers and other university departments
- Organized, self-motivated; able to balance priorities
- Experience in client focused, meetings and events environment
7
Skills For Video Conference Coordinator Resume
- Experience with registration system Cvent
- Greeting and placing meeting attendees in the appropriate conferences
- Accepting and establishing conference call reservations
- Communicating directly with small, medium and enterprise-level business and government agency customers
- Facilitating conferences for Premium customers
- Working with internal technical, clinical and research teams
- Bring new ideas to the table and improve efficiencies
8
Skills For Summer Conference Coordinator Resume
- Is comfortable working and problem-solving in fast-paced and changing environments
- Knowledge and understanding of accreditation compliance (continuing medical education/continuing professional development or related field)
- Assist developing event topics and choosing featured speakers
- Investigate, document and report complaints regarding all aspects of events including customer service, crowd control and staff issues
- Inspect meeting rooms to ensure the condition of the room is 100% satisfactory and no repairs are needed for anything in the room
9
Skills For Senior Conference Coordinator Resume
- Be point person during conference for resolution of any problems that arise
- Evaluate and select providers of services according to requirements
- Maintain records of event aspects, including financial
- Design and implement efforts to publicize events, including website
- Coordinate and manage organizing committee meetings
- Communicate with visiting entities such as vendors, teams, coaches and officials for assigned events
- Conveys information clearly and concisely both orally and in writing
- Actively listens and asks questions to clarify understanding
10
Skills For Assistant Conference Coordinator Resume
- Multi-task; managing multiple projects and work assignments, all with great attention to details
- Clean whiteboards and wipe meeting table down as needed
- Drop fresh marker and erasers as needed when inspecting rooms
- Team player with flexibility to succeed in our evolving organization
- Start up projectors, monitors and microphones for meeting use
- Monitor Conference activities to ensure compliance with applicable regulations and laws
- Develop, implement, and evaluate Conference implementation and evaluation plan
- Correspond with customers to answer questions or resolve complaints Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress
List of Typical Responsibilities For a Conference Coordinator Resume
1
Responsibilities For Receptionist / Conference Coordinator Resume
- Restocking of the Pantry areas
- Schedules and conducts planning meetings with client to ensure clear understanding of all arrangements
- Assist with pre-conference set-up and customer service and flow during events. Flexibility required for weekend and evening hours
- Prepares written materials for conferences including call for papers, brochures, etc
- Determines eligibility for Continuing Medical Education (CME) credit and documents and reports CME credits earned by conference attendees
2
Responsibilities For Catering & Conference Coordinator Resume
- Meet and greet suppliers during office visits
- Assist with planning and management of client events
- Organizes and supervises such services as registration, brochure development and design, program participant correspondence, etc
- Prepares preliminary budget based on information furnished by client. Extrapolates meeting organization as necessary to create some type of preliminary working budget document. Accurately develops, maintains, and monitors individual conference budgets
- Coordinates with Housing & Dining Services conference accountant in all financial activities to ensure that proper procedures are followed. Responsible for keeping and creating accurate financial records related to each conference
- Initiates purchase requests through office manager, follows standard office and university procedures, and monitors commitments for goods and services to ensure that the budget is not exceeded
- Schedules and participates in planning meetings with housing employees, other campus units, and/or outside vendors in a timely manner to ensure clear understanding of all arrangements
3
Responsibilities For Temporary Conference Coordinator Resume
- Prepares, negotiates, and executes detailed contracts describing facilities and services requested
- Determines, orders, and supervises delivery of the following services
- Keeps systematic, detailed, and chronological records of all activities for each conference or event
- Identifies medical educational opportunities for medical staff
- Determines and implements plans for medical conferences
- Develops and establishes relationships with activity directors and commercial support company representatives. Provides customer service to activity attendees
4
Responsibilities For Conference Coordinator / V Specialist Resume
- Educates and consults with physicians, allied health professionals, and external customers regarding accreditation regulatory standards and guidelines to ensure compliance
- Reports to the Community and Conference Content Director
- Adheres to all event deadlines and provides administrative and coordination support for the Community and Conference Content team so that all deadlines are met
- Attends regular meetings with Community and Conference Content Managers and the event teams to ensure event objectives are supported and all event deadlines are met
- Collecting, reviewing, and distributing speaker presentations
- Support Venue Sourcing Process
- Contributes to content goals, social media involvement and stays up-to-date with industry news relevant to the position
- Create venue RFPs and Hotel Response Forms
5
Responsibilities For Special Events & Conference Coordinator Resume
- Support the team with client proposal creation
- Management of data entry in databases
- Assist in preparation of client presentations and materials
- Management of supply chain contact list
- Management of supply chain office presentations and social outings
- Collation of Familiarization trip and exhibition opportunities
- Add new venues on Mentor
- Enter new enquiries on Mentor
6
Responsibilities For CME Conference Coordinator Resume
- Close programs on Mentor
- System updates as and when required
- Complete Daily Group Log in an accurate and tactful manner
- Consistent attendance is a critical job requirement
- Plan, coordinate, and carry out all daily activities/operations related to assigned administrative functions
- Provide technical support for departmental website updates and changes. Maintain periodic revisions and coordinate with UNE Communications Department for annual web-training
7
Responsibilities For Video Conference Coordinator Resume
- Create, manage and maintain content for Conference Services and social media such as Facebook and Twitter
- Initiate, coordinate, implement and monitor all logistical aspects of Conferences and special events for external and internal customers including, but not limited to, room scheduling, housing accommodations, food service, facilities set-ups, security and media
- Responsible for designated programs and special events
- Manage and coordinate executive and departmental programs to execute successful meetings and conferences
- Weekly and daily Outlook communication with clients to confirm all attendee counts and requests are satisfactory to their needs
- Phone reception with clients for any changes or conflicts with specific requests they ask to be provided
- Assist with the coordination of events while anticipating project needs, prioritize work, meet deadlines with little supervision, and be willing to work evenings as necessary
- Logistical experience planning, coordinating, supporting and implementing meetings, conferences and/or symposiums; AND
- Professionally represent the office of Conference and Event Services
8
Responsibilities For Summer Conference Coordinator Resume
- Attend and actively participate in weekly staff meetings throughout the summer
- Provide courteous and efficient service to conference sponsors, guests and fellow staff. Serve as a knowledgeable resource to conference participants and staff concerning services available Maintain proper use of facilities, requesting and noting maintenance and custodial concerns as needed
- Assist with other tasks as assigned by supervisors
- Tracks information in the database
- Checks all conference rooms before client arrives
9
Responsibilities For Senior Conference Coordinator Resume
- Compile invitation lists from Advisor Database for all Advisor Summits and Regional events
- Maintain the advisor database for accuracy and efficient use
- Manage all aspects of pre-event and on-site registration at Advisor Summits and Regional events
- Manage all conference inquiries (website, email and phone) and filter to correct department
- Provide information and support to attendees as it relates to Advisor Summits, Regional events and Advisor Rankings
- Self-starter who is highly organized and detail-oriented
- Demonstrating advanced capabilities in the areas of Strategic Planning, Budgeting, Project Management, Funding Approval and Authorization Processes, Procurement Processes, and Resource Coordination and Management
- Providing leadership to CEMS and ensuring that daily operations and events are carried out timely and effectively and in accordance with all federal policies, and procedures
10
Responsibilities For Assistant Conference Coordinator Resume
- Ensuring that all events planned by CEMS remain in compliance with all Treasury-wide or other Agency event rules and regulations, as applicable, including required reporting
- Understanding concepts related to planning and executing official events including special events, meetings, conferences and symposiums for high level organizations and/or international events and conferences; AND
- Regularly consults with clients to identify event goals and objectives, and assist in event planning processes, including developing project plans and meeting project deadlines; AND
- Oversees speaker requirements, such as letter of invitations, speaker disclosure forms, AV needs, housing, and transportation
- Supervises on-site registration desk during programs and events and assists with registration
- Organizes bulk mailings, advertisements, and meeting announcements
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