Configuration Analyst Resume Sample

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Work Experience


Senior Configuration Analyst
01/2018 - PRESENT
Boston, MA
  • Experience in CM/DM and or Technical Support in an Engineering or Manufacturing environment
  • Generate monthly reports for the customer, heavily involved with risk metrics
  • Generate metrics for monthly and quarterly program reviews
  • Capture, assess, and manage risk and opportunity data in the Risk Register tool
  • Track R&O plans to closure, including gathering status and plans from IPT leads
  • Respond to customer comments from presentations and deliverables
  • Understands and/or learns the client’s business requirements, the impact of the new solution(s) on business processes, and translating that into detailed configuration requirements
  • Works to optimize business performance by recommending balanced approaches to configuration/system design and maintenance
  • Maintains business documentation
Configuration Analyst
01/2012 - 10/2017
San Francisco, CA
  • Communicate account structure information to internal departments and external customers, where necessary. Follow up with vendors to ensure accuracy of information in their systems
  • Complete all necessary forms and communications to internal staff and external customers
  • This role is office based in Minnetonka MN. The role is available to telecommuters who are willing and able to travel to MN generally once per month for meetings and training.
  • Solid background in IT operations and service management, proven experience as an IT Asset Manager
  • Knowledge of current technologies and latest industry trends
  • Proven experience in SACM, Configuration
  • Management, Software Management, or Contract management
  • Project coordination is highly desirable
  • Having knowledge of Data models, CI maintenance process as applied in a global environment
Service Asset & Configuration Analyst Graduate Intern
06/2007 - 10/2011
San Francisco, CA
  • Facilitates and/or participates in the business process alignment sessions
  • Provides support for training curriculum development
  • Identifies risk and/or issues and escalates them appropriately
  • Creates, maintains, and is responsible for the integrity of all MED3OOO system configurations to support enrollment/eligibility, benefits, provider reimbursement and other areas in support of claims adjudication
  • Improves efficiency of workflow by initiating, managing and implementing project plans for areas of development within operational area
  • Manage the implementation of MED3OOO business to identify and assist in other opportunities to improve business processes. Continually looks for a better way to approach the implementation and the maintenance of business from a system and customer perspective
  • Analyze products changes to ensure that they fit into MED3OOO’s system capabilities, group requirements, and internal standards based upon current structure and new information providing “best in class” customer service
  • Proactively identify, investigate and communicate potential system and non-system issues to appropriate area and develop recommendations to optimize service to the customer

Education


Walla Walla University
2003 - 2007
Bachelor's Degree in Computer Science

Professional Skills


  • Creative and logical problem solving skills, strong analytical and situational assessment skills which are executed independently
  • Demonstrates excellent analytical skills in order to effectively translate business requirements into appropriate system configuration
  • Demonstrate consistent multi-tasking skills and planning for prioritizing workload within tight deadlines
  • Strong technical skills required including demonstrated knowledge of RDBMS
  • Strong data management, formatting skills and excellent attention to detail
  • Strong business/ analytical skills with a demonstrated ability to analyze and solve problems
  • Strong collaboration skills to partner effectively across all levels of the organization

How to write Configuration Analyst Resume

Configuration Analyst role is responsible for analytical, presentation, business, analysis, database, technical, organizational, interpersonal, reporting, design.
To write great resume for configuration analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Configuration Analyst Resume

The section contact information is important in your configuration analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Configuration Analyst Resume

The section work experience is an essential part of your configuration analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous configuration analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular configuration analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Configuration Analyst resume experience can include:

  • An effective communicator with excellent written, verbal, and presentation skills 
  • Experience in programming using Java or ASP.NET, SQL skills and database design
  • Use good judgment and problem solving skills to identify and overcome roadblocks
  • Good data processing and analytical skills
  • Excellent trouble-shooting skills to define, measure, analyze, implement, and control results
  • Demonstrated analytical / problem solving skills

Education on a Configuration Analyst Resume

Make sure to make education a priority on your configuration analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your configuration analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Configuration Analyst Resume

When listing skills on your configuration analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical configuration analyst skills:

  • Experience in Windchill EPDM, systems engineering, chairing change management boards, and solid presentation skills are highly desirable
  • Strong analytical skills and ability to work independently and organize/prioritize job assignments and tasks with minimal supervision
  • Experience in Windchill EPDM, systems engineering, change management boards and solid presentation skills are highly desirable
  • An effective communicator with excellent written, verbal, and presentation skills
  • Strong Excel knowledge, including good skills working with formulas and pivot tables
  • Experience working effectively in fast paced, rapidly changing, short turn-around environment

List of Typical Experience For a Configuration Analyst Resume

1

Experience For Senior Configuration Analyst Resume

  • Excellent analytical skills and methodical approach to documenting systems changes
  • Strong skills of leadership; ability to work with multiple teams
  • Positive attitude to developing professional knowledge, expertise and personal skills that lead to increased effectiveness
  • Strong ability to effectively interact and help facilitate resolution of implementation issues with Business Partners to drive a successful project deployment
  • Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve
  • Excellent program organizational and management skills
2

Experience For Workday Configuration Analyst Resume

  • Demonstrated superior analytical and technical skills
  • Experience in writing build scripts, strong source control, branching, release experience
  • Good organizational skills with ability to succeed under tight deadlines
  • Strong interpersonal and communication skills and positive attitude
  • Strong communication and organization skills with the ability to proactively resolve issues
  • Attention to detail is essential as are good verbal and written communication skills
  • Excellent work organisation and administration skills
  • Good people & communication skills
  • Strong analysis skills: Ability to evaluate the current environment, gather needs, and propose a recommended CM solution
3

Experience For Configuration Analyst Senior Resume

  • Excellent communication skills, written and oral, and great follow up
  • Strong communication and presentation skills and the ability to work in a team and matrixed environment
  • Demonstrated experience scheduling travel, coordinating schedules, or completing expense reports
  • Ensures that all program-related information is effectively stored and controlled during execution, and when the contract closeout activity is completed
  • Proven experience working on large, enterprise-wide projects
  • Demonstrated experience maintaining processes, data, or records and coordination with project management, business management or functional organizations
4

Experience For Asset & Configuration Analyst Resume

  • Work with external vendor (manage vendor, commercial skills)
  • 2 years of experience in related field (co-op experience is acceptable)
  • Strong Experience with the Microsoft Office Suite (including Word, Power Point, Excel and Visio)
  • Experience with Microsoft Office tools advanced features: Excel, Word, PowerPoint, and experience with advanced Adobe Acrobat features
  • Limited skills in capacity of the various department technological resources and their roles in order to provide detailed analytics in everyday communications
5

Experience For Business Configuration Analyst Resume

  • Strong Microsoft Team Foundation Server (2010/2012/2013), Visual Studio Team Suite administration experience
  • Strong Microsoft IIS administration experience – presentation, application server setup & administration etc…
  • Prior Experience of building and setting up TFS servers from scratch
  • Prior experience working within the healthcare field
  • Intermediate computer skills in MS Office Word, Access, Excel, PowerPoint & Outlook required
  • Intermediate computer skills in MS Office Word, Excel & Outlook required
  • Experience in System level validation and verification
  • Communication and interpersonal skills necessary to work with internal customers
  • Work effectively in virtual, geographically dispersed, cross cultural environments
6

Experience For Senior Product Configuration Analyst Resume

  • Demonstrated knowledge and experience with Configuration Management tools
  • Proficient computer skills – JIRA, Confluence, Wiki, SharePoint, MS-SQL Server, Oracle, Java and Windows
  • Time management skills
  • Support skills transfer
  • A robust ‘Goods in- Goods out’ process
  • Proficient with Microsoft Office Suite with focus on Microsoft Excel and data analysis skills
  • System configuration experience OR facets Claims experience at a health plan or delegated entity
  • Communicate effectively yet concisely in both an oral and written manner
7

Experience For TFS Build & Configuration Analyst Resume

  • Analytical Skills necessary to independently discover and outline systems related issues
  • Ensuring only approved and validated changes are incorporated into baseline configuration items
  • Programming experience with Access databases
  • Scripting experience, especially UNIX Shell and Powershell
  • Experience with creating and maintaining CM documentation, monitoring and reporting on adherence to CM policy, gaining project team members buy
  • Primarily looking for experience in reading, understanding, updating, and digitizing IT system drawings, rack elevations, etc
8

Experience For Systems Configuration Analyst Resume

  • Experience with Oracle SQL, PL/SQL including testing, tuning and debugging queries and programsOR
  • Considerable experience identifying and tracking CIs, implementing change control and accounting for hardware, software and licenses in a complex IT ecosystem
  • Experience in designing, building, and implementing business solutions using information technology
  • Experience with understanding, reading, and interpretation of engineering drawings
  • Experience developing or supporting the development of processing capabilities for SIGINT systems
9

Experience For Product Configuration Analyst Resume

  • Experience deriving and marking classified documents according to the National Industrial Security Program (NISPOM) and AFTAC Security Classification Guides
  • Knowledge and practical experience with electronics (e.g., testing, troubleshooting and calibrating)
  • Experience with configuring, testing and deploying Workday applications and integrations
  • Experience of developing and implementing both unit and scenario tests for both existing and newly developed code bases
  • Experience of supporting, modifying and maintaining and systems and code bases
  • Experience APO, especially in Demand Planning but preferably also Supply Network Planning, PPDS and/or Integrated Business Planning is a nice to have
  • Experience with evaluating ,defining and optimizing CMDM processes
  • Experience with MS Access functions that include to running queries, Macros and building tables for reporting purposes
10

Experience For Benefit Configuration Analyst Resume

  • Experience in performing work encompassed by this job description within the IT setting supporting Asset Management
  • Strong understanding of technology concepts as it relates to license models. Including multiple hardware platforms
  • Highly motivated, driven, and independent, including the ability to make effective decisions which directly impact the DEB Operating Plan and Financial Risk. 
  • Experience working with related processes (documentation, BOMs, design/engineering changes)
  • Experience with document checking/proof reading for accuracy
  • Experience developing with Configurable Systems and integrating with other applications
  • Experience with Sharepoint, WebDM or other automated tools that enable tracking and forecasting of data requirements required for delivery to the Customer

List of Typical Skills For a Configuration Analyst Resume

1

Skills For Senior Configuration Analyst Resume

  • Excellent program social and management skills Ability to use good judgment and analytical skills to identify and overcome roadblocks
  • Demonstrate consistent multi-tasking and prioritization skills in order to meet department standards and deadlines
  • Experience in programming using Java or ASP.NET, SQL skills and database design
  • Strong reporting skills to develop and administer CMDB reporting
  • Highly customer focused with excellent interpersonal, influencing and communication skills
  • Good attention to detail, observation, listening skills, and persistence
2

Skills For Workday Configuration Analyst Resume

  • Excellent interpersonal, communication, and listening skills are required
  • Effective writing skills for requirements and test cases
  • Strong MS Office skills using Word, Excel, Powerpoint
  • Good presentation skills with the ability to develop and provide Configuration Management training presentations
  • Strong mathematical, analytical, and critical thinking skills 
3

Skills For Configuration Analyst Senior Resume

  • Experience with Microsoft Office skills (Word, PowerPoint, and Excel) and Adobe Acrobat
  • Good communication (verbal and written) and interpersonal skills are required
  • Strong interpersonal and communication skills necessary to communicate with customers
  • Excellent skills with Microsoft® suite of tools (SharePoint, Access, Excel, etc)
  • Position requires teamwork, attention to detail, and strong communication skills (verbal and written)
  • Strong general computer skills and proficiency in MS Windows and MS Office applications (including Outlook, Excel, PowerPoint, and Word)
  • Good communication, writing, presentation and organization skills
4

Skills For Asset & Configuration Analyst Resume

  • Strong mathematical, analytical, and critical thinking skills
  • Support HRIS Configuration manager with succession planning for key skills and experience in the area of specialism
  • Be able to demonstrate experience in Configuration, Asset management, ITIL management or practical experience in an IT environment
  • Highly effective coordination and change management skills
  • Experience with Microsoft Office skills (Word, PowerPoint, and Excel)
  • Proactive and effective written and verbal communication skills when liaising with internal and external stakeholders
  • Solid background in IT operations and service management, proven experience as a Configuration Analyst
  • Professional experience with the below listed skillsets
5

Skills For Business Configuration Analyst Resume

  • Demonstrates advanced verbal/written communication and intrapersonal skills
  • Excellent time management skills and ability to work on concurrent projects/tasks
  • Solid negotiation capabilities and superior analytical skills
  • Excellent written and oral communication skills
  • Excellent written and verbal communication skills Possess organizational capabilities and ability to carry out responsibilities with little direction
  • Excellent program social and management skills
6

Skills For Senior Product Configuration Analyst Resume

  • Use good judgment and analytical skills to identify and overcome roadblocks
  • Strong organizational skills and attention to detail 
  • Mapping from XML to xpression (no prior xpression experience needed)
  • Demonstrated ability to conform to shifting priorities, demands and time lines through analytical and problem-solving capabilities
  • Experience defining custom email notifications. Experience backing up the TFS database
  • Solid experience using MSOffice applications, including SharePoint
  • Demonstrated experience in troubleshooting or debugging complex technical systems
7

Skills For TFS Build & Configuration Analyst Resume

  • Experience with Access or other database experience requiring schema definition and data manipulation
  • Communicate effectively both orally and in writing for technical and non-technical audiences
  • Proven experience as a Developer or Support Analyst using MS SQL Server and XML Technologies (XSLT,XSD, XSL-FO)
  • Good experience and knowledge working with Discovery tools and CMDB integration (Preferably Service Now)
  • Ensure that all program-related information is effectively stored and controlled during execution, and when the contract closeout activity is completed
  • Work effectively independently as well as within a team
8

Skills For Systems Configuration Analyst Resume

  • Effectively articulate advanced configuration solutions
  • Proven experience of working with Version Control
  • Three years of facility experience with a solid understanding of missile or related support equipment configuration
  • Demonstrated experience in a Configuration Analyst role applying ITIL principles and best practices
  • Demonstrated experience and ability to simplify highly complex information/processes through process diagrams, user stories or content diagrams
  • Demonstrable commercial software development experience / configuration experience
9

Skills For Product Configuration Analyst Resume

  • Work effectively on team that includes all levels of the organization and Health Plan
  • Proficient in analytical and communication skills
  • HCM systems experience; 5 years related experience in a Human Resources environment
  • Leadership, interpersonal, organizational and communication skills
  • Experience with benefits, claims, and Payer & Provider Agreements, ideally experience doing provider configuration
  • Coordination and persuasion skills
  • Work effectively in a dynamic major program environment
  • Translate between non-technical business users and technical IT resources and provide strong influence and direction. Strong client service attitude
10

Skills For Benefit Configuration Analyst Resume

  • Work efficiently and effectively with some supervision and peer reviews
  • Experience with Facets Benefit Configuration experience
  • Demonstrated experience in the area of configuration and release management in a formal business environment
  • Strong experience in continuous improvement initiatives
  • Gain strong experience with a diverse Procurement department for well known global brand

List of Typical Responsibilities For a Configuration Analyst Resume

1

Responsibilities For Senior Configuration Analyst Resume

  • Identify and prioritize critical issues and respond effectively to numerous demands in an ever changing organization
  • Proper medical coding knowledge and claims processing skills
  • Effectively communicate and collaborate with internal and external customers in support of analytics or problem resolution
  • Fundamental Unix and/or Windows system administration skills
  • Works effectively individually, with team members, and business team members toward business
  • Experience building projects, creating documentation, changing specs of products
  • On-going development of the asset management process and associated methods/techniques adhering to ITIL good practice principles
  • Initiative in selecting and prioritizing tasks for self
  • Experience evaluating engineering changes for implementation
2

Responsibilities For Workday Configuration Analyst Resume

  • Experience in Engineering Configuration Control using Windchill
  • Experience working with Windows Operating systems
  • Claims, Provider Billing, or Member Billing experience
  • Experience working in a configuration analyst or business analyst role configuring LHI’s applications
  • Experience with understanding and interpreting requirements specifications
3

Responsibilities For Configuration Analyst Senior Resume

  • Experience creating and maintaining metrics
  • Experience in providing training to employees
  • Experience in medical coding initiatives and coding guidelines: 3 + years
  • Experience preparing and delivering contract data requirements (CDRLs) to government customers
  • Payer operations, claim processing, and experience deploying an enterprise-class software product in the healthcare payer space
  • Experience implementing and conducting a Configuration Management program per MIL-HDBK-61 (A), Configuration Management Guidance
4

Responsibilities For Asset & Configuration Analyst Resume

  • Experience working in a technical development environment interfacing with engineers as well as other business functions
  • Strong in setting up and resolving automated build issues
  • Previous experience creating reference tools and training materials
  • Experience troubleshooting and solving benefits configuration related issues
  • Experience working with Windows Operating systems
5

Responsibilities For Business Configuration Analyst Resume

  • Microsoft Access experience (storing information, reporting, and analysis)
  • Highly motivated, driven, and independent, including the ability to make effective decisions which directly impact the DEB Operating Plan and Financial Risk
  • Good understanding of configuration management principles, including data and document integrity, accessibility and audit policies
  • Experience using a formal change tracking tool: ClearQuest, JIRA, etc
  • Experience using Microsoft Office products including Outlook, Excel, Power Point, and Word
  • Experience interfacing with project and design engineer to review production drawings, BOMs, engineering changes
  • Experience in documenting detailed business requirements and system test scripts required
  • Build effective working relationships and work collaboratively as a team to meet goals
6

Responsibilities For Senior Product Configuration Analyst Resume

  • Consolidate Configuration Management reporting
  • Experience working with a Workday Partner, Workday Benefits, as well as, Workday Time and Absence Configuration
  • Experience working with confidential information and critical business processes required
  • Develop and maintain effective working relationships with co-workers, business partners and external contacts
  • Applies an understanding of key business processes and practical experience to solve a range of straightforward problems
7

Responsibilities For TFS Build & Configuration Analyst Resume

  • Analyzes possible solutions using experience, judgment and precedents. Works under moderate supervision
  • Strong understanding of distributor platforms
  • Experience of debugging their own code
  • Experience working as a Scrum Master
  • Bachelors of Engineering in Microbiology/Biotechnology or related field, or equivalent experience
  • CMPRO PLM Tool experience and working knowledge of ECR and CCB processes
  • Business data base experience using database structure and database table relationships (business applications used and runs on a data base)
  • Deep experience in SAP MM in areas such as Purchasing, Inventory Management and MRP
  • Additional experience with Production Planning, Plant Maintenance, QM and/or MES Systems looked upon favorably
8

Responsibilities For Systems Configuration Analyst Resume

  • Experience interpreting benefits, contracts and other business requirements: 5+ years
  • Strong understanding of systems of record
  • Knowledge of demand planning, inventory control or supply chain experience
  • Good understanding of the lifecycle of assets (procurement to disposal)
  • Good understanding of standard IT processes and methodologies
  • Full project life cycle experience across projects relating to supported systems
  • Demonstrate CM expertise to perform the following required functions
  • Demonstrated intermediate expertise in working with the data models
9

Responsibilities For Product Configuration Analyst Resume

  • Demonstrated ability to design and run basic queries. Willing to work outside core business hours to meet business needs
  • Strong attention to detail and capable of working with minimal supervision
  • Experience with managing documents or Government Property
  • Experience with Time Compliance Technical Orders (TCTOs) changes and tracking of changes
  • Be able to work in a diverse team including individuals of various technical and process skill levels
10

Responsibilities For Benefit Configuration Analyst Resume

  • Experience in analyzing metrics to predict future efforts
  • Experience working with provider contracts and fee schedules
  • 6 months to 1 year of experience performing business or systems analysis
  • Demonstrated understanding of Care and Core System applications
  • Demonstrates expertise in utilizing Microsoft Excel, Visio, PowerPoint, and Access
  • Institutional and Professional Claims processing experience
  • Experience with the systems from a configuration, auditing or end-user perspective required
  • Good understanding of “material management” principles

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