Content Project Manager Resume Sample
Marcelo Dickens
54225 Glover Dam,
Dallas,
TX
+1 (555) 434 3296
Work Experience
Content Project Manager
09/2015
-
PRESENT
Dallas, TX
- Act as a consultant, providing direction on best practices for online experience solutions to clients and partners based on their online needs
- Proactively meet with partners to advise, schedule, manage and implement projects and content updates for key.com. Use web content management system (SDL Tridion) to make site updates. Usability
- Enhance key.com user experience - work with site editor, vendor and partners to implement best in class solutions, summarize and communicate findings and recommendations
- Manage team’s using agile methodologies for content projects, employing Scrum to facilitate prioritization
- Proficiency in publishing workflows and digital tool sets
- Plans, budgets, schedules, and manages production of assigned projects from manuscript through bound books or delivery for digital conversion
- Manage CL-approved full-service vendors or qualified independent contractors (ICs) as necessary to complete outsourced or hands-on production for all assigned projects. Holds vendors and ICs accountable for adhering to quality, budget, and schedule expectations
- Manages in house or directs production service in the following areas as needed for all project components: project management, design, castoff, copyediting, composition, proofreading, indexing, art rendering, photo acquisition, text and image permissions, XML-related activities, and final file delivery for output, and any other related activities
- Makes early assignments to approved full-service vendors or receives written approval as required to assign outside scales vendor program
Senior Content Project Manager
07/2012
-
08/2015
Dallas, TX
- For hands-on projects coordinate all freelance/IC activities, anticipating and solving problems. Checks all stages of manuscript and proof. Serve as primary production contact for author and coordinates all production-related author tasks and scheduling
- Works with Product Team and manager to create and approve plate budgets for assigned projects
- Investigates areas for cost savings without making compromises on quality. Monitors all costs throughout the production process and reports on and resolve potential or actual budget overruns in a timely manner. Recommends or assists product team in determining alternate courses of action to keep project on budget
- Works proactively and collaboratively with cross-functional teams to ensure timely delivery of all content, components, source files, and other deliverables for creation of print and/or digital projects
- Reviews and evaluates all stages of text and art manuscript to determine production readiness. Develops a production plan and determines all project needs, including copyediting requirements
- Works with full-service vendor, IC, or independently to analyze design and participates in design review
- Establishes production schedules in conjunction with project team members to meet key market windows. Establishes early and continuous communication with Digital Production on required projects to help ensure timely delivery
- Manages project data integrity on a daily basis, ensuring all project-related data is entered and kept current in corporate systems
- Communicates to all project team members permissions issues, content problems, or inconsistencies that could impact project schedule and/or budget. Summarizes and communicates key decisions and ideas to other team members
Marketing Content Project Manager
05/2008
-
05/2012
Los Angeles, CA
- Adheres to Cengage Learning standardized and approved purchasing practices and processes for all projects; monitors spending, and reviews and approves all invoices
- Continually monitors vendor performance by completing vendor evaluation reports in a timely manner
- Ensures on-time delivery of all required project deliverables to the archive
- Uses solid decision-making, communication, and problem-solving skills to ensure successful, efficient, and economical results on each project
- Participate in initiatives, such as process improvement initiatives, piloting new products and services, and vendor initiatives
- Keeps CPM or SCPM informed regularly about progress or issues with projects
- Manages own time so that all tasks are dealt with and communicates with CPM/SCPM on progress of work allocated
Education
Johnson & Wales University
2003 - 2007
Bachelor's Degree in Technical Writing
Professional Skills
- Strong project management and organizational skills; the ability to successfully manage multiple projects and prioritize multiple tasks
- Strong project management and organizational skills required; able to successfully juggle multiple projects and to prioritize tasks
- Excellent organization/project management skills, the ability to work on multiple projects at once and strong stakeholder management
- Demonstrated editorial skills (proofreading, copyediting, application of style conventions) and knowledge of metric measures
- To have excellent internal and external networking and communication skills
- Strong collaborative skills to work across varied stakeholder groups
- Strong, demonstrable experience in gathering customer feedback and requirements, and in driving this feedback and learning into actionable scenarios
How to write Content Project Manager Resume
Content Project Manager role is responsible for resolve, software, database, microsoft, adobe, acrobat, word, printing, finance, training.
To write great resume for content project manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Content Project Manager Resume
The section contact information is important in your content project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Content Project Manager Resume
The section work experience is an essential part of your content project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous content project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular content project manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Content Project Manager resume experience can include:
- Demonstrated experience working effectively in a team environment and to direct outside vendors and freelancers
- Demonstrated experience managing change and dealing with ambiguity
- Advanced knowledge and use of Adobe Acrobat and Microsoft applications, including spreadsheet, database and word processing skills
- Exemplary writing skills with the ability to write in a range of editorial voices
- Demonstrated ability to provide training and constructive feedback to less experienced staff
- Communicates digital strategy to regional marketing teams on SEO, Analytics, Content Performance, and User experience of digital experiences
Education on a Content Project Manager Resume
Make sure to make education a priority on your content project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your content project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Content Project Manager Resume
When listing skills on your content project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical content project manager skills:
- General office experience - excellent administrative skills
- Are able to prioritize effectively when dealing with multiple projects running simultaneously
- Experience managing writers/SMEs. Experience in managing multiple, high-priority projects
- Proven ability to communicate effectively and transparently across all levels
- Proven experience with managing eLearning content and mobile learning solutions
- Be your customers’ biggest advocate, by identifying and communicating feedback effectively and efficiently
List of Typical Experience For a Content Project Manager Resume
1
Experience For Senior Content Project Manager Resume
- Experience participating in or managing an editorial or digital content publishing process
- Good grasp of English
- Proven track record of successful content development, assembly, QA, Project Management and deployment of digital products
- Work on aggressive timelines and be able to prioritize accordingly
- Content Production vendor engagement (on shore and offshore) and management experience
- Familiar with financial models; demonstrates ability to accurately analyze financial data and create recommendations as relevant to production activities
- 2-4 project management experience
- Dealing with correspondence from authors, editors and suppliers handling queries and negotiating deadlines
- Liaising with freelancers/suppliers as necessary and monitoring performance
2
Experience For Associate Content Project Manager Resume
- Financial tracking: Accountable for managing aspects of project budget, including projection of project complexity and cost estimating, tracking, and reporting
- Competence with numbers: spreadsheets/costing, estimating
- Email and telephone chasing throughout all stages of the publishing process to ensure schedules are adhered to
- Competent use of MS office applications including Outlook, Word and Excel
- Act as a key point of contact for internal and external stakeholders on critical student facing content projects
- Ad hoc tasks for the Content Project Manager, Senior Content Project Manager, and Publishing Services Manager (PSM) as required
- Manages content against an editorial calendar executing changes on a regular cadence
- Assists other members of the team and department with work as needed
- Follows through on commitments to ensure goals are achieved
3
Experience For Marketing Content Project Manager Resume
- Works towards Elsevier's Strategic Objectives
- Some knowledge of HTML/XML useful but not essential
- Familiarity with acceptable formats for digital text and art. Facility with Word, Excel, and internet research. Knowledge of e-devices and e-content workflows
- In concert with other Content team members both internal/external, coordinate content production activities with on shore/offshore based production vendors and editorial services partners as required
- Communicate project status to internal stakeholders and resolve any content issues associated with Doc X Content authoring source files, HTML conversion errors and metadata management issues etc
- Execute projects on time and on budget as defined by Director, Digital Content
- Track and communicate platform requirements related to content production
- Collaborate with Content team to develop standards and a scalable content production process
4
Experience For Online Content Project Manager Resume
- Frequent interaction with Offshore teams and various Subject Matter Experts to facilitate content development activities
- Problem solve through content and platform bugs/issues
- Extensive knowledge of Assessment content, metadata management and HTML conversion
- Detail-oriented, self-motivated individual who can work with minimal supervision
- Develop guidelines to support Tesla’s Service Operation’s needs
- Curiosity about business processes, strong empathy for customers, and dedication to advocate for providing the world’s best customer support and service experience
5
Experience For Web Content Project Manager Specialist Resume
- Excellent communication skills including comfort editing the writing of others and receiving frequent feedback on your own writing
- Excellent organization/project management skills and proven experience of working on multiple projects at once, preferably scrum certified and experience with JIRA
- For main edition projects, curriculum solutions, and reprints: analyzes and evaluates text manuscripts and art programs to determine content needs (such as art development and rendering and copyediting requirements) and design requirements
- Independently develops a production-editorial plan appropriate for the project. Adapts production-editorial processes for new technology developments and assists the department in achieving digital goals
- Experience as a program manager
- Collaborates with Production Supervisor on all printing and manufacturing needs
- Collaborates with Senior Workflow Project Manager to create and monitor the schedule and makes revisions as circumstances require
- Chairs launch meetings; works with Development
- Works with vendor to set up projects and gather cost estimates for composition
6
Experience For Global Digital Content Project Manager Resume
- Prepares copyedited text manuscript for composition
- Checks and approves all stages of proof, revisions, and final files for editorial accuracy and technical correctness. Is the final arbiter in executing corrections. Works with vendor and vendor contacts to maintain high level of quality
- Works to understand and implement accessibility standards with vendors, authors, editors, designers, etc
- Responsible for the planning, development and creation of online content on Radiometer’s commercial and scientific site radiometer.com and acutecaretesting.org - in cooperation with the online copywriter
- Under the direction of and in collaboration with the CPM/SCPM
- Coordination of the invitations process to authors and arrange dispatch of author contracts and other project specific information
7
Experience For Digital Content Project Manager With English & German Resume
- Receive proof corrections from authors and editors, log all material and archive electronic files (as required)
- Maintain individual project systems (e.g. EMSS, spreadsheets and PPM or EPS for Reference Modules), updating fields to ensure records are accurate and generating reports to assess project status
- Experience with formal project management software and/or techniques
- Working knowledge of contracts, forms and agreements; ability to manage negotiations
- Liaise with the Chennai payments team to organize the payment of editor fees and expenses
- Set up and maintain files and archive business-critical and legal material
- Make arrangements for internal/external meetings and take minutes where required
- Coordinate the author payments process with colleagues in Chennai
8
Experience For Content Project Manager, Business Integrity Resume
- Ensures that all Production information is kept current in IPS (Integrated Publishing System; a proprietary database used to track the production and manufacturing of print and digital products) and other systems
- Ensures that new or existing processes and approved standards are implemented
- Ensures Production Management is informed of project status, issues and/or concerns
- Participates in and/or leads cross-functional project meetings
- Provides regular feedback on vendor performance to management
- Able to clearly communicate in a variety of styles and settings; with the ability to interpret and translate information to teams and individuals and to report effectively to management
- Work collaboratively, provide feedback in a constructive manner and relate product requirements succinctly and effectively
9
Experience For Digital Content Project Manager Resume
- Facilitates the translations and review process of translated marketing content
- Leads regional-specific projects such as building new pages for product launches, campaigns for a single region
- Anticipate, adopt and implement new processes, procedures, and standards in an environment of continuous improvement and innovation
- Works to understand and execute regional variances for content in a single region
- Continually QA’s the site for any broken links, issues or bugs, adheres to our agile process of submitting a bug ticket and follows through on ensuring the site is working up to the quality standards the team has set forth
- Consult with Publishing Services Manager (PSM), Acquisitions Editor (AE) regarding schedule, monitor schedule throughout project and revise at key milestones. Ensure deadlines are met, monitoring costs and maintaining quality of products
- Prepare manuscripts for copyediting and transfer them to the relevant supplier
- Liaise with AcEds and AEs in collating of supplementary material, e.g. for frontmatter and appendices
10
Experience For Web Content / Project Manager Resume
- Liaise with AE and Marketing/Sales staff over supply of any material required for promotional needs
- Build and maintain relationships with Academic Editors via occasional travel to meetings and regular communication and reporting
- Assist managers in training of ACPMs or equivalent
- Oversee progress of Editors reviewing articles and ensure that this remains on schedule
- Liaise with Editors and Acquisitions Editors in collating of supplementary material, e.g. for frontmatter and appendices
- Build and maintain relationships with Editors via occasional travel to meetings and regular communication and reporting
- Assist managers in training of Associate Content Project Managers
List of Typical Skills For a Content Project Manager Resume
1
Skills For Senior Content Project Manager Resume
- Excellent project management skills and proven ability to manage time in order to meet multiple deadlines in a fast-paced environment
- Work independently with a strong emphasis on attention to detail and a solid understanding of how and when to escalate issues appropriately
- Experience working in a CMS such as Adobe Experience Manager
- Collaborate and work effectively and efficiently in a team environment and across functional areas to achieve desired outcomes
- Experience with a Content Management System (such as Adobe Experience Manager -CQ5)
- Execute on a range of initiatives, solving customer problems through use of UGC, prioritizing work with product teams and driving test and learn initiatives
- Authoring experience in training development or technical writing
- Proven expertise developing—and delivering—instructor-led (or video-based instructor-led) training courseware
- Experience managing the delivery of digital projects for a stakeholder/customer including creating timelines and project plans
2
Skills For Associate Content Project Manager Resume
- Responsible for prioritizing, managing and delivering content changes to live Zebra.com pages for languages in a single region
- Good understanding of the publishing process and in-depth understanding of the MRW processes and systems
- Previous experience working in publishing industry or related field
- Experience of working in a Production environment within publishing
- Experience managing Agile cross-team or cross-org projects using Visual Studio Team Services or Team Foundation Server
- A proven track record of streamlining workflows to improve efficiency around building content, ideally with a large global tech company
- Experience in project managing student facing digital products and associated content development/deployment
- Experienced at identifying and implementing end-to-end scenarios in a data center or cloud services platform
- Coordinate cross-functional briefings and reviews with all necessary stakeholders, consolidating plans and keeping projects on track
3
Skills For Marketing Content Project Manager Resume
- Prepare for and attend gate meeting with CS prior to copyediting to sign off on delivery of the proposed vision at this stage of development
- Experience in STM publishing preferably in production, project management or editing
- Knowledge and experience working in Adobe Creative Suite applications
- Be an effective partner in an influencer role while being a great team player
- Experience working as a software engineer, a technical evangelist, or similar role in the technical industry
- Experience working on large, complex, business-critical projects with cross-functional teams
4
Skills For Online Content Project Manager Resume
- Experience managing external suppliers
- Agency and marketing experience is required
- Experience implementing technical solutions in a data center or cloud services environment
- Is aware of deadlines and plans ahead prioritizing work; is aware of workload issues of the rest of the team
- Relevant publishing experience would be beneficial, preferably gained in an STM environment
- Extensive experience managing digital content production/conversion activities with Higher Ed Content focus
- College textbook production editorial experience
5
Skills For Web Content Project Manager Specialist Resume
- Experience in digital development and project management
- Experience interactive/digital project management
- Experience leading change strategy, developing communications, developing KPIs
- At least five years’ experience of writing or leading consumer-focused documentation deliverables
- Strong knowledge of desktop publishing tools with the ability to deliver cleanly designed documents
- Significant experience in global ecommerce, tech, or consulting environment
6
Skills For Global Digital Content Project Manager Resume
- Experience in digital marketing required
- Experience creating Adobe Analytics/Omniture reports
- Experience working with multiple teams across a global business
- Experience delivering content based test and learn initiatives
- Wireless experience
- Experience in SAS, Tableau and Qlikview
- Effective liaison with Inventory Management, printers and warehouse to ensure stock dates are met as planned
7
Skills For Digital Content Project Manager With English & German Resume
- Experience in Terminology management and Project management
- Chasing authors regarding their progress during the proofing phase and maintain contact with them as the schedule dictates
- Setting up and maintaining of MRW project websites and be responsible for keeping these sites up-to-date for assigned projects
- Downloading and logging corrections, proofs, page extents
- Arranging for gratis copies to be sent out (as required by contracts), and where required, assist with the outsourcing of such tasks with external suppliers
- Understanding of content dev/production process associated with student facing Education Content products
- Understanding of market development and testing
8
Skills For Content Project Manager, Business Integrity Resume
- Dealing with permissions queries, as required, with the Permissions team
- Completing all of Disney Institute’s global translation work (including, but not limited to Spanish, French, Mandarin)
- Knowledge of copyediting, proofreading, Microsoft Word styles, typecoding, and XML tagging
- Coordinate chasing of authors regarding their progress during writing and maintain contact with them as the schedule dictates
- Coordinate chasing of authors regarding their progress during the writing phase and maintain contact with them as the schedule dictates
- Chase authors regarding their progress during the proofing phase and maintain contact with them as the schedule dictates
- High level of initiative and innovation; ability to identify, propose, and support process improvements using critical thinking
- Knowledge of printing processes and printing terminology
9
Skills For Digital Content Project Manager Resume
- Knowledge of publishing industry and familiarity with Cengage Learning products
- Background in knowledge management including understanding of Taxonomy, Metadata, and HTML
- Support business partners through content and video production process by finding interview subjects, and helping to execute design choices, etc
- Knowledge of current digital prepress and publishing technologies and publishing software
- Background in content marketing, digital marketing, social media or creative art direction
- Penchant for thinking outside the box and coming up with creative ideas
10
Skills For Web Content / Project Manager Resume
- Manages relationship and communication with translations vendor including project briefings, status meetings and final invoicing
- Initiate setting up of MRW project websites as needed and be responsible for keeping these sites up-to-date for assigned projects
- Deal with scheduling/technical/publishing queries from authors, editors and suppliers and re-direct specific scientific queries to Academic Editors
- Consult with Publishing Services Manager and Acquisitions Editor regarding schedule, monitor schedule throughout project and revise at key milestones
- Deal with scheduling/technical/publishing queries from authors, Editors and suppliers
- Support the content and development strategy for 72 brand new nurture tracks, including creating a new off-domain website to host the new content
- Review sample material from authors/editors at all stages of writing and give feedback as necessary to ensure guidelines being followed
- Thorough understanding of the publishing process
List of Typical Responsibilities For a Content Project Manager Resume
1
Responsibilities For Senior Content Project Manager Resume
- Effective problem-solving and critical-thinking skills; able to predict, identify, and resolve issues in a timely and effective manner
- Work effectively with others and lead projects
- Work effectively in a team environment and to direct outside vendors and freelancers
- Strong understanding of content management process and workflows
- Demonstrates initiative and innovation; identifies and supports ways to improve processes through technology or new ways of thinking
- Experience in content management as a content writer, editor, producer, or project manager
- Experience with project management (Agile and non-Agile combined) across a team or teams (10 people)
- Experience with Git and Markdown
- Experienced with the Headlight project manager tool
2
Responsibilities For Associate Content Project Manager Resume
- Experience in Editorial/Digital Content Development/Content Production
- Experience with Web Analytics (e.g. Adobe Analytics)
- BA/BS or recent, equivalent work experience
- Works on technical marketing assignments with broadly defined objectives
- Maintain content standards, including governance and maintenance of content
- Ensures that new or existing processes and approved standards are implemented within assigned projects
3
Responsibilities For Marketing Content Project Manager Resume
- An understanding of the Cloud business and technology domain
- Are confident analysing data and able to find the story from the numbers
- Fascinated with cloud computing and its potential to transform the world and the industry
- Knowledge of mobile industry and eLearning production standards, especially responsive design for various platforms
- Versatile in working with both Mac and PC computers
- Handles oneself ethically following Pearson’s core values and beliefs
4
Responsibilities For Online Content Project Manager Resume
- Knowledge of project management and scheduling software
- Closely monitor and manage project spending carefully with an eye toward cost reductions
- Knowledge of electronic prepress technologies and composition/page layout tools, including automated composition systems and XML, and InDesign
- Arrange meetings and conference calls with Academic Editors (AcEds), AEs and suppliers as required
- Set-up, manage and maintain the project systems (e.g. EMSS, spreadsheets & PPM or EPS for Reference Modules and Spin-off MRWs). The CPM has primary responsibility for the integrity of all information held in the databases and systems including permissions
- Liaise with AcEds and AEs to obtain final contents list, and log author choices on project system
5
Responsibilities For Web Content Project Manager Specialist Resume
- Finalise Instructions to Authors and cover designs in consultation with the AEs, AcEds, Design and ensure upload to PPM
- Obtain sample article(s) from AcEds and arrange production of these
- Coordinate invitations to authors and arrange dispatch of author contracts
- Check that the authors have followed instructions and supplied all the relevant materials and contact them if not (or manage this process in conjunction with the Technical Assessor (TA) team). Once the manuscript is complete and ready, send for review
- Oversee progress of AcEds' reviewing of articles and ensure that this remains on schedule
- Return Academic Editor reviews to authors for revision of manuscript and arrange subsequent reviews until article is acceptable to Editor
- Provide regular progress updates to key internal and external contacts
6
Responsibilities For Global Digital Content Project Manager Resume
- Coordinate payment of fees and expenses through Finance Department
- Maintain records on PPM (online production system for Elsevier products) as agreed with AE for each project
- Source freelancers/suppliers as necessary, monitor performance and provide feedback on under-performance in a timely manner
- Liaise with electronic production contacts (for dataset delivery and progress) and external suppliers
- Handle day-to-day queries and track copy/content flow through the production process
- Work within budgets: prepare and monitor costs and process invoices
- Create work orders for suppliers, and monitor cost/quality of work
- Receive proof corrections from authors and editors, log all material and archive electronic files
7
Responsibilities For Digital Content Project Manager With English & German Resume
- Ensure that materials/project specifications are saved/stored after publication and that suppliers deliver electronic archive files to Elsevier
- Monitor quality throughout the entire project to ensure finished publication meets market needs through logical placement of text, tables, illustrations and other features; dealing with issues as they arise; liaise with Global Supplier Management (GSM) on supplier related issues to ensure needs are met and quality maintained
- Arrange meetings and conference calls with Editors, Acquisitions Editor and suppliers as required
- Set-up, manage and maintain the project systems
- Finalise author instructions and cover designs in consultation with the Acquisition Editor, Editors and Design
8
Responsibilities For Content Project Manager, Business Integrity Resume
- Coordinate invitations to authors
- Monitor quality throughout the entire project to ensure finished publication meets market needs
- Drive of creation and release of all digital project deliverable
- Schedule, plan and facilitate key project routines such as client meetings, problem solving and brainstorming sessions, team statuses, and campaign kick-off calls
- Manage calendar, concurrent projects, deliverables, timelines, and notifications for all content initiatives
- Author a localization style guidance and strategy for all content creators across various national stakeholder teams and regions
- Ensure timely delivery of complete and well-prepared material for publication that adheres to proposal and appropriate quality benchmarks
9
Responsibilities For Digital Content Project Manager Resume
- Help Content Strategist (CS) in project definition (e- and print format): help to plan content formats, organization and content templates; provide input costs for non standard projects at proposal stage; generate ideas for features and product functionality that aid usability
- Manage on a day-to-day basis the development of under-contract titles to ensure delivery on schedule and to required standard that adheres to agreed proposal vision
- Brief authors/editors/translators on all aspects of writing to deliver print and electronic material to required standard, vision, budget and schedule (including chapter level abstracts and key words)
- Have 5 or more years experience in STM publishing preferably in production, project management or editing
- Relevant publishing experience essential, preferably gained in an STM environment
- Ensuring finished product meets market needs and budget is adhered to
10
Responsibilities For Web Content / Project Manager Resume
- Ensuring timely delivery of complete and well-prepared material for publication that adheres to proposal and appropriate quality benchmarks
- Brief authors in e-workflows and train them to use the available tools (e.g. EMSS, author template etc) whenever possible
- Actively manage and adhere to agreed schedule for manuscript delivery as per contract
- Prepare relevant material for contributors, and establish and maintain relationships with authors, CS and contributors via regular contact during the writing stage, aiding scientific editors if required in soliciting contributors
- Ensure all contributor contracts for edited works are returned before copyedit stage and that relevant payments are made according to contracts
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