Creative Services Manager Resume Sample
Ayana Jacobi
5198 Gerhard Common,
Houston,
TX
+1 (555) 458 6311
Work Experience
Creative Services Manager
05/2016
-
PRESENT
Los Angeles, CA
- Uses knowledge of the company’s products and services to meet customer needs
- Resolves conflicts effectively
- Manage association’s ordering and supply of collateral materials related to membership and marketing campaigns ensuring brand compliance
- Assist in planning and implementing the association’s social media marketing efforts
- Manage association’s bulk mail projects
- Manage and conduct staff brand training opportunities quarterly and provide oversight to help ensure the association’s brand compliance
- Manage the briefing, approval and production of all WBHEG’s creative materials including packaging, POS, print and digital advertising, across all home entertainment releases
- Guide the companies’ regional marketing teams and creative agencies to come up with inspirational core creative ideas and integrated campaign plans for the region’s different markets. Lead Blizzard’s engagement with and encourage and support Blizzard fan artists from across the region
- Provide leadership on the design of our Blizzard “style guides” and documentation that shows internal team members and external artists the look and feel of Blizzard’s intellectual properties
RHS Creative Services Manager
08/2013
-
11/2015
San Francisco, CA
- Passion for games and a seasoned online game player
- Strong leadership, project management, and time management skills
- Familiar with standard industry design tools and software (eg. Adobe Photoshop, Adobe Illustrator, Adobe InDesign)
- A passion for story and art
- Supports Creative Leads, Account Teams, and Delivery Management in assuring that projects are scoped and staffed effectively to balance Agency and Creative goals for profitability and creative excellence
- Establish, explore, question, challenge and embrace the design, production, workflow and agency business processes
- Partner with Resource Management and Creative leadership to manage and streamline staffing, utilization, and capacity planning by evaluating the available creative resources (aptitude, work-style, and workload) against creative needs. Works to find staffing solutions based on matching the right teams (and number of teams) with the right projects
Creative Services Manager Jostens
02/2011
-
07/2013
New York, NY
- Works with Creative leads and Finance/Operations management to develop staffing and capacity plans to ensure the department is positioned for success. This includes providing recommendations to the leadership team for the structure, levels, and staffing mix for the team
- Analyzes new business opportunities with senior management team members and works to staff new business projects appropriately
- Provides periodic evaluations of utilization and productivity, and systematically reports these results to the discipline, finance, and operations leadership; ensures data accuracy
- Conducts weekly utilization and forecasting reviews with creative leadership
- Represents the needs of Creative organization to Recruiting and Human Resources
- Work with Creative and Operations Leadership to stage meetings and events to promote a robust and exciting exchange of ideas and opinions about the industry
- Runs as day-to-day point person on internal, regional, discipline initiatives
Education
Upper Iowa University
2007 - 2011
Bachelor's Degree in Graphic Design
Professional Skills
- Leadership skills with experience and comfort in owning projects
- Strong Fiscal awareness and budgeting skills
- Excellent presentation skills to peers, clients, and senior/middle management
- Outstanding problem-solving skills and written communication
- Exceptional graphic design/copywriting, art direction, creative direction skills
- Professional written and verbal communication skills with a customer-first service approach
- Exceptional time management skills with capability to adapt to a fast-paced, deadline-oriented environment
How to write Creative Services Manager Resume
Creative Services Manager role is responsible for adobe, design, suite, graphics, creative, organization, editing, recruiting, mac, procurement.
To write great resume for creative services manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Creative Services Manager Resume
The section contact information is important in your creative services manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Creative Services Manager Resume
The section work experience is an essential part of your creative services manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous creative services manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular creative services manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Creative Services Manager resume experience can include:
- Strong interpersonal, written and oral communication skills required to communicate effectively within all levels of personnel
- Time Management and prioritization skills key
- Possess excellent communication skills, including written and verbal, and have the ability to present ideas clearly and concisely
- Excellent graphics design/software skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Highly organized and detail oriented and have excellent project-management skills
- Strong collaboration skills with different levels of internal and external personnel
Education on a Creative Services Manager Resume
Make sure to make education a priority on your creative services manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your creative services manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Creative Services Manager Resume
When listing skills on your creative services manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical creative services manager skills:
- Excellent written and oral communication skills, including presentation experience to diverse audiences including senior management
- Effective interpersonal skills - a strong communicator able to work with people at all levels within and external to the organization
- Strong graphic and organizational skills, including managerial and problem solving
- Creation and Submission of Press Releases (excellent writing skills)
- Very good time management skills, able to multi-task, dealing with a number of projects simultaneously, each to deadline
- Excellent people skills with an ability to manage relationships through demanding period
List of Typical Experience For a Creative Services Manager Resume
1
Experience For Promotions / Creative Services Manager Resume
- Experience in a creative service or creative operations role, with experience of leading projects and team
- Staying up-to-date on existing video, web, and different digital mediums to understand changes that affect the user experience and creative specs
- Determine the most cost effective manner of prototyping and production, negotiate freelance rates and schedules, and track individual project workflow
- Relevant experience (ideally in a retail and/or ecommerce environment) with a lifestyle-oriented “trend-setting” brand
- Creative/marketing agency and high volume creative project management experience
- Ideation exceptional digital and video media experiences
2
Experience For RHS Creative Services Manager Resume
- Maintains a collaborative relationship with PR and digital team to ensure all projects are aligned with department priorities, content plans and initiatives
- High-level experience with digital technology and editing software packages (e.g. Adobe Premiere Pro, Adobe After Effects)
- Work with creative services team to establish priorities and ascertain distribution of creative output/formats
- Experience in creative, design, videography at a major corporation or agency
- Including a portfolio of your work in video editing is required for consideration
- Crafting content that speaks to targeted audiences
- Monitoring how users engage with our clients' social channels to uncover opportunities for new content concepts
- Helping to implement a new cloud-based creative development work-flow system
3
Experience For Creative Services Manager Jostens Resume
- Participating in cross-functional teams and organization-wide initiatives and projects
- Provide staff training, mentoring and support on understanding pre-press file structures and creating production quality prototypes
- A background working with and leading communication with internal teams and brands
- Provide clear costings and manufacturing timelines to support the creative offering
- Be the main departmental point person for the briefing, managing, approval and creative layouts for all commercial catalogue pages with retail partners
- Facilitate campaign execution by working with editorial, video, influencer, events, and marketing teams to ensure proper execution on all sold program elements
- Great communicator, both in conveying design best practices and project details/ideas across all levels of the company, including the executive team
- Design and execute in-house graphics, including copywriting, creative concepts, and commercial production
4
Experience For Creative Services Manager, Blizzard Resume
- Oversee the operation of all production facilities, including email, web ads, landing page, and spec graphic requests
- Editing and developing websites and/or intranet sites
- Partner with VP of Consumer & Brand Creative & CD’s to manage strategic creative resourcing for current project needs and forecast for future growth
- Design packaging for all McKee brands (Little Debbie, Sunbelt, Drake’s, Fieldstone, and Heartland)
- Act as the point person for all creative requests coming from other departments
- Knowledgeable about the principles of process improvement, including techniques such as LEAN
- Identify and champion national creative catalogue campaigns, delivering against commercial objectives and market challenges
- Manage the briefing and delivery of assets to support the Home Entertainment quarterly presentations (sizzles, power point templates, visuals)
5
Experience For E Commerce Creative Services Manager Resume
- Consistently developing superior on-brand creative concepts for video, web, and social media platforms
- Maintain all related department equipment, including printers
- Creative- Manage the creative process for collateral, merchandising and POS materials for Hertz and the strategic brands within the Hertz portfolio
- Apply technical understanding to carry out instructions furnished in written, oral, or diagram form
- Assist our sales teams in creating focused and strategic creative solutions for our advertisers
- Team player with the ability to work well in a team setting and across diverse departments and units
- Has a deep understanding of brands and the ability to create and communicate in ways that align with each brand’s unique vision to drive brand engagement
- Thorough understanding of print and digital design best practice
6
Experience For Assistant Creative Services Manager Resume
- Management, Creation and Editing of ads of all types (digital, social media, print, radio)
- Design of Marketing collateral (brochures, flyers, posters, etc..)
- Proficiency with Macintosh and Windows operating systems and software applications
- Work in an office environment and maintaining regular office hours for team collaboration and availability for staff inquiries and assistance
- Convenient central Des Moines location with free parking
- HTML coding is required
7
Experience For NTR Creative Services Manager Resume
- Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
- Independently manage the creative development, production and execution of consumer and trade efforts for all Hanes brand categories, as well as Hanes and L’eggs hosiery brands. Independently manage the development and production of projects
- Develop and manage corporate identity elements (company logos, campus signage, letterheads and other items) that convey McKee’s image to the public
- Manages all aspects of commercial production based on the client’s plans, conceptualizes those ideas, ensuring that they meet or exceed the client’s success criteria
- Manage all aspects of commercial production based on the client’s plans, conceptualizes those ideas, ensuring that they meet or exceed the client’s success criteria
- Lead a team of writers, designers, and a videographer providing creative services to support Brady’s branding, marketing, and sales communications efforts
- Strong attention to detail and constantly produces work which is error free and to a high standard
- Understand clients’ vision and translate goals and objectives into compelling creative solutions
- Sport/Event and Year-long Sales positing decks that can be customized by each client’s needs
8
Experience For Creative Services Manager Resume
- Upon receiving brief from Advertisers, work together with account executive and team to develop ideas that connect the brand message within ESPN multi-platform content
- Provide quality control over concepts and projects, reviewing and signing off on all new creative work
- Establish creative direction for all product lines
- Assume the role of lead designer on key product lines, managing multiple projects with creative teams, developing design concepts that meet the business objectives of the product lines, and that advance the brand strategy
- Lead creative sessions for project kick-offs to ensure understanding of expectations and final deliverables
9
Experience For Promotions / Creative Services Manager Resume
- Take the leadership role in creation of sales proposals and presentations that are required to be completed in very short time frames
- Write and present cohesive and persuasive rationales for campaign approaches
- Lead, manage, supervise, and inspire the creative teams with honesty and integrity
- Problem-solving and decision-making skills; the ability to work with Marketing Specialists to help them articulate their messages to their customers, translating them into identity and creative that is breakthrough and compelling
- Superior understanding of advertising and marketing principles
- Communicate, plan, and implement time-management for staff
- Assist Executive Leadership with proposals and presentations as requested
- A willingness to take a larger creative workload when the team is overloaded, and to work whenever needed (ie nights/weekends) on time-sensitive special projects for executives and sales.
10
Experience For RHS Creative Services Manager Resume
- Provide best-in-class “white glove” client service to advertisers and all other POPSUGAR teams through great communication about the creative process and expectations throughout the entire campaign
- Be the creative expert on all aspects of a campaign; be the single point of contact for sales and account management
- Ensure integration elements in sponsored content are clearly communicated to the client and creative team, and ultimately delivered as promised
- Simplify production language for the client, and clearly articulate sales and client feedback and expectations back to internal POPSUGAR teams
- Proactively troubleshoot all concerns/production hiccups for client, including being able to diagnose an internal problem properly and seek out solutions that cater to both the client and the editorial POPSUGAR values
List of Typical Skills For a Creative Services Manager Resume
1
Skills For Promotions / Creative Services Manager Resume
- Empathetic with excellent communications and interpersonal skills
- Excellent organization and communication skills, with an exceptional eye for detail
- Being familiar with various reproduction processes to produce artwork effectively
- Account/relationship management experience - needs to have experience being the client-facing POC in post-sale/execution
- Strong proof-reading experience and attention to detail
- In design work experience in consumer goods, required
2
Skills For RHS Creative Services Manager Resume
- Professional experience in web design or multimedia required with previous experience in a supervisory role
- Presentation skills that inspire and excite clients and colleagues
- Learn new skills and strategies from fellow workers and other available resources to stay current
- Experience or demonstrated expertise in responsibility areas
- Understanding of marketing principles and demonstrated ability to apply them to design solutions
- Experience leading creative direction within a corporation, a marketing agency, or similar environment
3
Skills For Creative Services Manager Jostens Resume
- Experience working in a post-production/creative role preferably within TV film or advertising
- Develop, support and manage standardized process for onboarding/tracking all Factory FTC’s to help the organization operate more efficiently
- Maintains a strong working knowledge of printing technology, design, media, tools and trends
- Five years of experience working in graphic design and working with editorial professionals
- Experience working with Product Marketing, Creative Agencies and Production companies
4
Skills For Creative Services Manager, Blizzard Resume
- Experience developing a new team
- Previous experience working with art direction, film creative or post production
- Hands-on project management experience
- Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Good leadership techniques and a curious mind
- Web and social media management and content creation experience
- Project Management experience in lawn and garden industry required
5
Skills For E Commerce Creative Services Manager Resume
- Genuine interest in fashion trends and strong knowledge screen-printing techniques
- Direct experience in marketing, communications, graphic design, video production or related field required
- BA or AA in Graphic Arts or equivalent combination of experience and education
- Adjust priorities and thrive in a fast-paced environment
- Skilfully handle multiple tasks and prioritise workload
- Strong Technical knowledge of digital, a/v post-production, knowledge of print processes would be useful
- Management experience is helpful but not required
6
Skills For Assistant Creative Services Manager Resume
- Solid understanding of UX design
- Multitask and prioritize requests for multiple team members
- Design/production experience
- Experience with Adobe creative suite or other design software
- Experience in an agency, in-house agency, or combination of both
- Excellent visual awareness and attention to detail
- Demonstrated expertise with Design, Photography, Video, Interactive and Web production processes required
- Demonstrated ability to work interdependently and influence across functions
- Demonstrated project leadership of large-scale initiatives with cross-functional teams to improve business processes
7
Skills For NTR Creative Services Manager Resume
- Experience in design, project management, and/or an in-house or agency creative position
- Demonstrated ability to successfully manage multiple projects simultaneously
- Valid driver’s license and access to a vehicle
- A strong creative vision is essential
- Ideally 4-5 years’ experience in a similar role or as a producer
- Experience in design processes and implementation
8
Skills For Creative Services Manager Resume
- Experience working on creative projects preferably within a design agency or entertainment industry within a similar sized organisation
- Experience managing digital projects and/or projects within the Games/Toys to Life industry would be advantageous
- Budget handling experience essential
- Demonstrate professionalism in all areas
- Willing to work extended hours, including for special events (e.g. Homecoming, marketing and fundraising events)
- Conceptualizing and executing work for a variety of clients
- Making presentations to groups such as management and cross-functional shareholders
9
Skills For Promotions / Creative Services Manager Resume
- Promoting a company or brand through various media outlets
- Ensuring that our creative product remains leading edge and ahead of our competition, and all brand guidelines are being met
- Creating innovative and creative concepts to our clients and at the same time, optimizing ESPN’s content
- Ensuring that our high quality of creative and production is upheld, consistently setting high standards for him/herself and others on the team
- Working knowledge of print and digital graphic production
- Continuous: sitting, occasional: walking, standing, bending, kneeling, squatting, reaching, fine and gross upper body motor movement
- Coordinate and contact outside vendors including researching new vendors and suppliers for large format printing and prototyping equipment
- Work with the Programming and Promotions Departments to create eye catching and innovative ways of promoting our stations and events
10
Skills For RHS Creative Services Manager Resume
- Sound understanding of the fundamentals of the marketing process – including Trade and Consumer
- Oversee online creative request system, brand guidelines (including revising and developing new ones as needed)
- Flexible and comfortable working in a fast-paced, changing environment
- Immersed in current marketing and advertising trends
- QC for prototyping by reviewing digital files, art specifications & prototypes; secure approvals from internal customers and achieve related due dates
List of Typical Responsibilities For a Creative Services Manager Resume
1
Responsibilities For Promotions / Creative Services Manager Resume
- To build solid and effective relationships with the team, wider Head Office marketing group and our territories
- Solid experience in Creative Design and Project Management
- Experience selecting print vendors, bidding and negotiating print jobs, and overseeing press checks
- Experience working in a printing/production environment
- Demonstrates thought leadership and puts into action creative and forward thinking
- Strong understanding of creative production
- Adapt quickly to changing priorities and manage several projects at one time
- Experience managing multiple team members/teams
- Experience creating impactful video packages
2
Responsibilities For RHS Creative Services Manager Resume
- Experience in working with type manipulation, photography, and mechanical art production
- Translate initial ideas and concepts into effective messaging
- Has demonstrated the ability to develop people
- Has served as an effective role model, either internally or externally
- Knowledge of Word, PowerPoint, and Dreamweaver, HTML, and Adobe After Effects experience
- MAC Photoshop editing and creative design experience
- Working with translation agencies on accurate and timely localization of all marketing assets supplied via Burbank
- Briefing merchandise agencies on the creation of engaging, high quality merchandise for the respective Kids and Core games
- Briefing POS agencies on the creation of eye-catching POS per game
3
Responsibilities For Creative Services Manager Jostens Resume
- Create radio and cable spots for outside media during rating periods and other responsibilities as assigned
- Follow best practice and deliver key learnings from Theatrical to Home Entertainment, streamlining process and creative usage
- Local management of staff, projects, programs, and budget related to the fulfillment of creative design services for the local company, including
- Thorough understanding of the post-sale production process
- Manage a multidisciplinary creative services offering
- Work with Sr. Manager of Creative Services and content team for all key brand programs and execute ongoing social content and elevated campaign briefs
- Lead creation of video content from video capture to video editing across all brands
- Partner with Brand team lead to develop and maintain brand guidelines across all lines of business including visual identity, tone, voice, etc..
4
Responsibilities For Creative Services Manager, Blizzard Resume
- Work with channel managers to understand how creative performs in-market through post-campaign analysis to refine existing and future tactics
- Represent the Creative Services team in various cross-functional meetings such as marketing kick-offs, department touch-bases, timeline reviews, and more
- Coordinate calendars to schedule meetings and own status updates; providing an agenda along with follow up notes
- Be a savvy, confident, problem-solving leader
- Quick to see ahead, identify roadblocks and potential barriers, altering teams as needed
- Manage a production calendar and team responsible for hitting deadlines
- Create and improve the company’s creative team and its workflow to build a top-notch operation, while maximizing quality/price
- Lead all design and copywriting, with a focus on customer communication
- Collaborate with company leaders, marketing teammates, and other key stakeholders on key projects each quarter
5
Responsibilities For E Commerce Creative Services Manager Resume
- Creativity to develop ideas that translate into successful advertising and communications programs
- Knowledge of health care marketing, markets, and products
- In a health care setting is helpful but not required
- Maintains composure under pressure and feels comfortable juggling daily schedules for multiple creative and project leaders
- Managing direct reports/team environment
6
Responsibilities For Assistant Creative Services Manager Resume
- Work closely with the Brand Program Manager in helping to execute planned projects through coordination of both internal resources and third parties/vendors
- Problem solving and organization of customer related issues; project management
- Overall project management of the localization, submission and the final approval of all Game packaging elements (sleeve, disc art and Game Manual)
- To consistently challenge all processes to ensure we continue to constantly evolve our workflow to adapt to the fast-changing landscape
- Distribute all client feedback directly to other internal PS teams to provide context and clear direction
- Be the liaison for the client on set or the client’s eyes and ears on set when they can not be there
- Manage the briefing, approval and trafficking of all creative (packaging, a/v, print, online, digital and POS) from briefing to post campaign analysis across DVD, Games and Digital
- Support Senior Creative Service Manager with the briefing, approval and trafficking of creative assets within the Theatrical window, ensuring all assets are Film Maker approved and sit within their legal guidelines, working in conjunction with EMEA Creative Services and the wider team
- Responsible for agency management in conjunction with Senior Creative Services Manager, manage review meetings, set objectives and challenge them to deliver efficiencies (time and spend)
7
Responsibilities For NTR Creative Services Manager Resume
- Games key Creative Services contact, managing creative support across all Games releases (LEGO and Core), ensuring EMEA approval across all creative touchpoints
- Work with external partners to deliver innovative new product ideas to re-invigorate the catalogue offering
- Manage all stakeholder approvals and deliver consistency of creative supported by key learnings
- Computer literacy - comfortable with Word, Excel, PowerPoint and internet research
- Passion and knowledge of Film would be advantageous
- Manage Creative Agencies to develop all necessary marketing assets (including promo videos, sizzle reels, social media ads, dynamic and static banner ads and more) to support user acquisition, engagement and retention efforts. Provide marketing briefs, creative direction and feedback to Creative Agency
- Own relationships with all internal and external business partners with creative needs
8
Responsibilities For Creative Services Manager Resume
- Establish end-to-end Creative Services processes to create requests, provide feedback, ensure consistency and accuracy across all creative assets, deliver assets, measure success and identify creative best practices
- Work closely with Verizon paid media team and Media Agency to allocate advertising budget and update monthly flighting calendars for assets across all paid media channels (including social media)
- Drive compliance / adherence to brand guidelines across internal/external teams, agencies and partners, and evolve standards as necessary
- Partner with marketing analytics lead (and other constituents) to execute A/B creative tests, track performance of creative across various channels and leverage insights to optimize performance
- Partner with internal and external teams to support branding efforts as needed
- Responsible for keeping internal asset management system organized and up to date
- Manage all creative services staff and output from the creative services team, ensuring projects meet expectations and timelines
- Manage the work, training and development of design and video staff. Develop team members, providing coaching and direction to staff. Supervise creative team and give technical direction
- Help implement CHRISTUS Health's new brand standards by ensuring that all pieces produced by the graphic designers and videographers adhere to these standards, which direct things like image choice, messaging and tone, and font and icon selection, to create a consistent CHRISTUS brand nationally and internationally
9
Responsibilities For Promotions / Creative Services Manager Resume
- Coordinate all administrative aspects of production, including creating initial designs and receivng approval; preparing final designs for print or presentation; checking and receiving approval for all color, copy, text, and format selections; and scaling images for print production. Ensures that all parties are informed of and meet deadlines
- Work with designated printer(s) to ensure deadlines are met and material is printed to the highest quality
- Manage and develop staff members
- Working across multiple digital mediums with a focus on www.denvergov.org, YouTube, and social media--specifically, Facebook, Twitter, Pinterest, LinkedIn and blogs
- Exploring video, web, and other content innovations to understand emerging opportunities and driving recommendations to deploy and share with internal and external clients
10
Responsibilities For RHS Creative Services Manager Resume
- Supports project management software to ensure all projects are accounted for and are being managed to desired outcome
- Manages workflow/project traffic for creative services department
- Oversees and implements creative development and evolution of organization wide fund-raising campaigns (i.e. Holiday Heroes, Backpack Heroes, gala invitations, 5K races, newsletters)
- Oversees copywriter , design of, and production of printed materials, ensuring all printed/digital pieces and publications adhere to the organizations brand standards
- Supervises a Creative Services Coordinator and a Copywriter
- Manages outside vendors to ensure successful production, quality and efficient use of resources
- Evaluates existing collateral assets, resources and tools and works with departments and business units throughout the organization to create, revamp, and leverage collateral assets as needed
- Proactively support a clear workflow & implement procedures in the production and prototyping department including educating Production Artists, Prototypers, Interns and Temporary Employees on digital file procedures
- Maintain Work Order database
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