Demand Management Resume Sample
Lew Torp
833 Barton Inlet,
Boston,
MA
+1 (555) 563 2105
Work Experience
Director, Demand Management
05/2018
-
PRESENT
Detroit, MI
- Manages overall workload levels of IT assigned area department and it’s teams to create a capacity plan and help project future capacity and demand
- Lead outsourced Europe Occupancy Management Administrative Team with overall responsibility for Europe regional seated supply and demand data
- Part of the Occupancy Management team and influencer to the strategic Location Strategy team
- Drive the development and implementation of utilisation tools across Barclays and encourage a data lead approach to delivering strategic space efficiencies supporting the transformation agenda for CRES data analytics and MI
- Overall accountability for ensuring a consistent approach to the implementation of our tools and systems for monitoring and measuring occupancy and demand across the Europe region
- Identify, design and drive the adoption of a co-ordinated and integrated Barclays CRES data analytics platform spanning our golden source data sets and promote globally
- Plays a strong collaborative role in working across the CRES function and across the whole business
- Demonstrate self-awareness and integrity in all engagement
Demand Management
02/2016
-
02/2018
Phoenix, AZ
- Work with various stakeholders to ensure production changes do not impact the critical business systems
- Evaluate and improve processes to reduce cost and change risk
- Create and implement standard processes, tracking, and framework for ensuring sunset applications are fully decommissioned (including expense removal for underlying infrastructure and hardware)
- Create project schedules and documentation as needed
- Develop best in class demand management tools, practices & governance models across region
- Analyze trends, implement root cause analysis and ensure continuous improvement
- Set and report KPI's, backlog, and inventory forecasts
Demand Management Summer Intern
05/2010
-
12/2015
Boston, MA
- Establish and lead in an environment in which all people can develop and apply their talents
- Manage, coach, and mentor direct and indirect reports and others in the organization
- Lead by exhibiting exemplary behaviours at all times
- Effectively manages diverse relationships inside and outside Barclays
- An ambassador for Barclays CRES and the Barclays business
- Create and implement framework for collecting, overseeing, and driving all reverse demand impacting PI and LAC IT
- Partner closely with Consumer IT application operations to report progress against technology currency objectives
- Implement processes to report metrics that are meaningful to technology operations as well as business executives
Education
University of Sioux Falls
2005 - 2009
Bachelor's Degree in Computer Science
Professional Skills
- Demonstrated strong listening, information gathering and skills for uncovering and defining deliverables, needs and outcomes
- Demonstrated experience with assessing, rating, prioritizing and managing IT and Enterprise projects
- Demonstrated leadership skills through collaboration across multiple functional groups, at various levels within the company and developing team members
- Lead indirectly with strong influencing skills
- Strong oral and written communication skills; ability to communicate clearly and persuasively
- Strong negotiation and conflict resolution skills with the ability to lead with influence across disparate swim lanes
- Excellent stakeholder management and communication skills, both written and oral
How to write Demand Management Resume
Demand Management role is responsible for leadership, collaboration, software, microsoft, reporting, finance, integration, procurement, manufacturing, design.
To write great resume for demand management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Demand Management Resume
The section contact information is important in your demand management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Demand Management Resume
The section work experience is an essential part of your demand management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous demand management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular demand management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Demand Management resume experience can include:
- Demonstrated leadership skills through collaboration across multiple functional groups, at various levels
- Drive continuous improvement of forecast accuracy along with the demand management process, models and tools, skills, and culture that influence it
- Assure that multiple levels of attach rate estimations are tested for validity and effectiveness by tracking actual usage against estimates
- Team player able to work effectively at all levels of an organization, with the ability to influence others to move toward consensus
- BS with 5+ years of experience in Demand Management, Demand Forecasting, Sales Forecasting, Customer Service, Data Analysis, Generating Reports
- In-depth knowledge and experience defining project scope, team building, business requirements and understand functional/technical specifications
Education on a Demand Management Resume
Make sure to make education a priority on your demand management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your demand management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Demand Management Resume
When listing skills on your demand management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical demand management skills:
- Strong interpersonal, communication and leadership skills; strong motivation, decisiveness, flexibility, and sound business judgment
- Effective planning, analytical, and problem-solving skills
- Experience creating and implementing proven successful demand creation and lead nurturing programs
- Proven experience working with matrixed, geographically dispersed teams
- Exceptional project management skills, agile methodology
- Team player with cross-functional project leadership skills, collaboration
List of Typical Experience For a Demand Management Resume
1
Experience For Director, Demand Management Resume
- Seamlessly and effectively adapt to changing priorities and challenges
- Being the voice of APAC in collaboration with other market group on design and improvement of tools and processes
- Work with engineering and operations when managing product transitions, both ramping up new products and monitoring outgoing products to End Of Life
- Home Office, and the possibility of flexible working hours, depending on the tasks
- Utilize a collaborative and consensus approach with Sales and Marketing to ensure that current and accurate information is used for all revenue plans
- Work with Supply Planning to coordinate responses to customer expedite requests
- SAP MM/SD; JDA Demand Planning
- Collaboratively develop the forecast and market intelligence with customers, Sales, Marketing, and Finance
2
Experience For Senior Manager, Demand Management Resume
- Lead the demand planning portion of the S&OP process, as well as participate in S&OP leadership meetings
- Develop strategies for risk mitigation and contingency planning
- Coordinate with Fulfillment, Operations, and Supply Chain to provide input and insights during periods of constrained capacity and limited supply of material
- Provide ad hoc and regular reporting to multiple stakeholders, within and outside the Operations organization
- Acts as a change agent when required. Responsible for understanding the culture of both internal organizations as well as the partners
- Create and implement Standard Operating Procedures to ensure compliance with departmental functions and systems
- Exposure to formal forecasting and analytical tools
- Office building near Infopark
3
Experience For Manager, Demand Management Resume
- Professional training and further education
- Optimize short term demand and supply imbalances by bringing visibility and analysis on business risks and opportunities
- Establish capabilities within Demand Management and OM/CS Network including Continuous Improvement to stay relevant and proactive to changes
- Regular meetings with Platform leaders to coordinate improvements and correct deviation from process
- Work with Program Manager’s and LOB’s to gain portfolio insights, understand the business priorities, and know the substance & accuracy of the portfolio at the project level
- Ensure all financials approvals are received for Bottler/Business Demand and manages SOW sign-off with CIO’s and Functional leads
- Identify cross-impacts from multiple programs and coordinate resource allocation across all technology teams
- Work on RSP accuracy improvements
- Monitor and manage POS inventory levels for distributors within the assigned regions
4
Experience For Senior Mgr, IT Demand Management Resume
- Follow up on supply issues and work toward fulfillment of all customer requirements
- Be the face of the supply chain to sales and direct customers within the region
- A tangible passion to win/contribute, put in extra hours when needed
- Work in, and thrive in, a global team environment
- Conduct risk assessments and develop contingency plans
- Lead cross-functional service management teams to identify and resolve customer service risks, including keeping key stakeholders apprised of the situation. Leverage a structured root cause and preventive action discipline to reduce issues over time
5
Experience For Head of Demand Management Resume
- Develop Goals and Objectives for the Demand Management Team that support the business needs. Provide ongoing development, coaching and performance management to the team and ensure a high level of performance. Create the conditions that enable team members to succeed, learn, and enjoy their work
- Develop and execute measurable demand creation programs that drive Corporate Solutions (CS) revenue through sales
- Work with product/service marketing to establish a common campaign framework for the global CS marketing community to leverage (goal is to develop the “80% solution”)
- Partner with key CS marketing functions to deliver campaign program elements and with corporate website resources to ensure that inbound traffic can be converted into known leads through a best-in-class experience
- Implement testing methodologies to enhance campaign performance, including response and conversion rates and multivariate testing. Work with marketing operations and with business leaders to course-correct as campaign execution occurs
- Evaluate, select and manage outside vendors that contribute to demand creation programs including direct marketing agencies, search engine optimization (SEO) experts, designers, copywriters, email providers and list brokers
- Manage and grow a team focused on specific campaign execution and demand generation disciplines including lead nurture, marketing automation, program management and digital marketing. Work collaboratively with and influence the marketing organizational design and processes to drive effective integrated sales and marketing strategy and tactics
6
Experience For Global Demand Management Coordination Lead Resume
- Support S&OP process for demand driving manufacturing locations
- Drive adoption of forecasting techniques and tools across manufacturing locations
- Setup planning strategy for product families (make to stock, assemble to order, make to order, engineer to order)
- O Utilizing ERP system forecast methods
- Manages a regular meeting cadence within IT to address demand requests
- Coordinates with ITO Directorates on demands for Annual Operating Plan workshops
- Maintains project plans, status reports, risk and issue logs, budget/ongoing project forecast of financials and resources
7
Experience For Manager, NPI Demand Management Resume
- Manage and adhere to campaign budget
- Engagement of key stakeholders in conjunction with the Regional CIO/CTO’s to ensure alignment, clarity and support of business priorities, proactive escalation on matters related to Demand Management
- Demonstrated ability to work with broad range of functional teams and executives Commercially savvy and experienced in formulating and executing innovative commercial arrangements for products and/or services
- Take assignment from Sr directors and work independently to frame material and/or manage resolution
- Determine demand management processes for various product families and materials within product families
- Develop product family and end item/material unit forecast from sales forecast
- Establish and maintain forecast performance measures
8
Experience For IT Asset & Demand Management Expert Resume
- As Program Manager for the Demand Management ecosystem, develop Demand Management charter, processes and procedures for demand ingestion and adjudication
- Ensures governance to Demand Management policies, procedures and guidelines
- Periodically reports to Senior IT leadership, Portfolio manager and PMO on state of demands
- Works closely with the Master Scheduler and PMO to ensure consistency of information throughout the PMO
- Facilitate the definition and declaration of project scope, milestones, tasks, deliverables and resource requirements
- Tracks key project metrics (schedule, financial variances) to drive improvement
- Guarantees requirements are being accomplished and monitoring and reporting performance against plans to ensure project cost, scope and schedule objectives are met
- Establish a communication strategy in partnership with IT sponsors, business customers and project team
9
Experience For Occupancy & Demand Management UK Resume
- Keeps user experience in the forefront of all efforts. Work with technical teams and business teams when creating technologies and communications plans to provide ideal user experience
- Ensure assigned projects are conducted in compliance with organizational standards, policies and guidelines
- Manage vendor relationships and drive deliverables to meet target deadlines
- Engages with internal and external stakeholders to understand and enumerate expectations for the enablement of project success
- Ensure that the product forecast is produced with the highest possible level of accuracy on a monthly cadence, with the capability of regenerating mid-cycle when necessary
- Incorporate New Product Introductions and frequent design changes to existing products into the planning process
10
Experience For Demand Management Summer Intern Resume
- Calculate Last Time purchase requirements for End of Life material to support future field service requirements
- Meet regularly with Finance to ensure that the demand plan is aligned with all financial objectives
- Collaborate with Product Management to understand pipeline trends and competitive issues
- Act as an escalation point between Nutanix Operations, Engineering, and NPI groups and the Contract Manufacturers on general business issues; drive solutions and closure
- Report on Contract Manufacturer performance to plan, and work with internal and external stakeholders to resolve gaps
- Ensures that issues are resolved in a timely and cost-efficient manner
- Regularly provides metrics for internal review and tracks actions for improvement
List of Typical Skills For a Demand Management Resume
1
Skills For Director, Demand Management Resume
- Effectively communicate with peers written and verbal
- BS or MBA with 15+ years of experience in demand management, business planning, business forecasting
- Focus on demand execution including demand prioritization, tracking & adherence to plan
- International experience working in a matrixed organization
- Proven track record of leading continuous improvement activities
- Experience utilizing JDA demand and/or fulfillment software
- Experience in proactively driving end-to-end continuous improvement that positively affect all stakeholders
- Garner input to anticipate and prioritize demand through demand management and order management processes
- Experienced in ERP systems (preferably SAP)
2
Skills For Senior Manager, Demand Management Resume
- Small team (<5) management experience
- Portfolio demand management and project management experience
- B-to-b demand creation experience
- Rationalise and consolidated demand
- Meet with Clients and Portfolio Manager’s to assess and understand the portfolio from a roadmap / prioritization
- Working knowledge of project lifecycles and project lifecycle methodologies
- Working knowledge of ITIL and Service Management processes
- Building relationships based on trust and confidence with key internal and external customers
- Working with Operations, drive fulfillment of customer requirements
3
Skills For Manager, Demand Management Resume
- Established record of defining and developing rightsized project management processes
- Capable of collaborating with cross-functional teams and stakeholders to establish and secure a reliable and productive working relationship
- An understanding of application data modelling, data governance, and data management
- Drive and facilitate meetings with technology partners and BMO with objectives that includes resolving IT application resource constraints, reducing scope, etc
- Maintain sponsor and business inclusion throughout the management of the project schedule, decision making, training, etc
- Provide direction to Fulfillment in determining where to source incoming Sales Orders among multiple Contract Manufacturers
- Focus on Supply Demand balancing in the short term horizon
- Establish, design and deploy standardized demand management and order management processes, tools to synergize with Global Demand Planning process
- Monitor and create transparency of Launch and Promotion Adherence, Instocks and Service (towards Customers) Performance analysis to facilitate decision-making
4
Skills For Senior Mgr, IT Demand Management Resume
- Collaborate with stakeholders across functions to identify and resolve discrepancies between forward-looking sales forecasts and demand forecasts
- Solution marketing and product development lifecycle
- Flexible and mobile (travelling circa 40%)
- Comprehensive business acumen and understanding of integration process
- Successfully formed and developed delivery teams comprising a range of delivery
- Highly motivated individual who thrives in a fast- paced team environment and is readily adaptable to changing market and organizational requirements
- Provide weekly reports with status updates on pending requests to senior demand managers
- Produce program reporting for the division
- Maintain close ties with Sales and Marketing to understand demand forecast drivers
5
Skills For Head of Demand Management Resume
- Campaign project performance (planning accuracy and adherence to plan)
- Team player who thrives in a fast-paced, matrix organization
- Can multitask and quickly change course as required by company or market forces
- Secure timely fulfillment through standardized market operations processes
- Integrate execution from RDC to Order Management to ensure end-to-end processes and capabilities are cohesive and coherent
- Commercially astute and able to manage, analyse and interpret financial data
- Can help direct the content and creative required for demand creation
6
Skills For Global Demand Management Coordination Lead Resume
- Strong background in infrastructure, and in multi-location and multi-constituent technology delivery. Full understanding of CMDB and ability to work effectively within the GEAR application repository
- Understanding of how various types of changes and upgrades can impact upstream businesses / downstream systems. Significant experience with asset and system lifecycle management
- Knowledge of TE’s manufacturing, supply chain and product/services
- Knowledge of public sector and educational information systems, and applications
- A broad, enterprise-wide view of the DOE business and varying degrees of appreciation for strategy, processes, and capabilities, enabling technologies, and governance
- Understanding and adherence to PMI’s or similar Project and portfolio methodologies
- Familiar with a variety of ITIL, IT Service Management (ITSM), Demand Management concepts, practices, and procedures
- Results & process oriented – focus on process improvements to drive higher levels of performance
7
Skills For Manager, NPI Demand Management Resume
- Significant cross-functional leadership capabilities – ability to lead, collaborate and influence without authority; uses informal structure, dynamics and culture to get things done
- Implementation of a high standard of governance across all demand management dimensions of performance required to achieve GCB business objectives and the objectives of the CTO function; ensuring a coordinated and consistently high standard of governance globally, regionally and within each CTO function
- Primary contact for one or more CTO Leaders and their team members for all Business Management Services across workforce, finance, governance and executive support
- Engagement of key stakeholders in conjunction with the Regional CIO/CTO’s to ensure alignment, clarity and support of business priorities, proactive escalation on matters related to Demand Management.
- Recruitment and development of high performing talent; development of a learning environment; demonstrating teamwork, respect and collaboration across the CTO function and with GCT, CTI, CATE and other partner organizations and fostering a culture of innovation, commercial savvy, dependability, pragmatism and excellence
- Experience in a large organization working in a program/project management role
- Proven track record of leading broad, complex and/or strategic projects
- Be creative, energetic and passionate, driven by the desire to achieve a world-class standard of performance and exceptional customer experience
8
Skills For IT Asset & Demand Management Expert Resume
- Be an intelligent risk taker, someone who challenges the status quo, operates across boundaries and seeks win-win outcomes
- Span boundaries to draw into Citi the best possible insight, experience and technology capability from current and potential partner organizations
- Be decisive and balanced in decision making; balancing strategic vs tactical and risk vs cost vs speed to arrive at pragmatic and sustainable solutions
- O 15+ years in senior technology/engineering leadership roles within financial services or a related industry
- Execute tactical project level activities and tasks
- Self-starter who can identify and solve problems with minimal guidance and limited resources
9
Skills For Occupancy & Demand Management UK Resume
- Converse with technical staff as well as business executives
- Positively influence the behavior of peers and build relationships with other teams
- 3 – 5 years of b-to-b digital/inbound marketing including content marketing, content syndication ability to leverage social media to seed demand and search engine optimization/search engine marketing (SEO/SEM)
- Customer- and market-driven orientation with proven record of supporting sales to meet or exceed pipeline and revenue targets
- Participate and operate Demand Management’s governance processes to review all IT hardware and software procurement requests
- Conduct reviews of procurement requests under USD 50K; identify alternative approaches and cost avoidance opportunities; deliver realization of cost savings
- Consult senior demand managers to review complex and high dollar value requests
- Maintain and publish demand management saves scorecard on monthly basis
10
Skills For Demand Management Summer Intern Resume
- Liaise with Data model Subject Matter Experts and Project Management Officers to identify synergies and assign workload volume
- Continuous improvement – evaluate current processes and delivery methods and make recommendations to the IT Leadership Team on ways to improve and streamline our underlying operational process. Rethink process to dramatically improve efficiency and effectiveness, allowing to deliver on increasing program demand while reducing expenses
- Partner with the Solution Architects and Application SME’s to align roadmaps to resource capacity
- Director of Demand Management – Greater China
- Maintain a revenue plan (demand plan) at multiple levels of aggregation for multiple time horizons
- Review historical sales trends, research demand drivers, prepare forecast data, and evaluate results
- Drive SKU level Bookings and Backlog Alignment to Quarterly Revenue Plan numbers
- Detail-oriented, holistic thinker
List of Typical Responsibilities For a Demand Management Resume
1
Responsibilities For Director, Demand Management Resume
- Add value to the senior management team. Be an individual that can approach business challenges from a macro perspective and resolve strategic issues effectively
- Represent a professional, respectful, and courteous manner when interacting with co-workers, members, and suppliers. Team work skills are critical
- Promote the achievement of corporate goals and objectives
- Youthful, dynamic and professionally prepared team
- Horizontal and vertical career advancement opportunities in Local and Group level
- MOL competitive benefits (competitive fringe benefits, 13th and 14th salary)
2
Responsibilities For Senior Manager, Demand Management Resume
- Design, Govern and standardize Regional Demand Management and Order Management tools and processes
- Web content management team
- Campaign impact on pipeline and revenue
- Achievement of individual program goals
- Achievement of tactical goals
3
Responsibilities For Manager, Demand Management Resume
- Regional Demand Management
- Travel: 5-10% or as needed
- Free health programs
- CRM MSD 365
- Provide a monthly forecast over a rolling 18-month horizon with improving accuracy over time and no recurring bias. The forecast is critical as it drives what gets made and strongly influences the financial forecast for the Business Unit. Equally important is skillfully partnering and collaborating with Business Unit Leadership to gain alignment on the forecast
- Partner with other marketing functional leaders to define the end-to-end CS lead management process in conjunction with sales and sales operations, including lead definition, lead capture, nurture stream identification, and service-level agreements (lead definitions, lead acceptance/rejection reasons and disqualification reasons that feed into appropriate nurture streams when applicable)
- Custodian of the CTO Demand Management framework with responsibility for ensuring alignment with GCT Demand Management, clarity and global consistency of roles/responsibilities; clearly defined and measures KPI’s and continuous improvement in operational policies and processes to enable efficient and effective execution of the CTO’s charter
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