Deployment Engineer Resume Sample
Verlie Flatley
292 Crona Field,
Chicago,
IL
+1 (555) 717 2357
Work Experience
Senior Deployment Engineer
11/2015
-
PRESENT
Los Angeles, CA
- Adhere to all policies and procedures as established by Comcast Wholesale and Comcast
- Installs and repairs broadcast operations equipment as needed
- During pre-sales process, be the solution architect to supporting field sales managers with technical system design
- Project management of MultiSight deployments: executes sales contract, conduct site surveys including camera placement, coordinate installers and logistic, support installer during installations, coordinate logistic with warehouse/billing, etc
- Is the primary point-of-contact for the Installers, answering any technical questions, network configuration, troubleshoot system backend during system deployment, validate camera placement, etc
- Develop a project schedule, risk management plan, and communication plan to ensure expectations are being met internally and externally. Direct engagement with the internal engineering and third party vendors. Confirms project plan elements with the customer and internal stakeholders. (Project Planning)
- Monitor and control the performance of the customer’s project through its lifecycle. Key activities include: task completion verification, project team monitoring, managing project updates across team members, schedule reporting, issue resolution, contract administration, and risk management. (Monitor and Control Project Work)
- Customer onboarding: technically train new customers on how to use MultiSight Service
- Customer support: Provides direct support for the day-to-day questions arising from customers as they relate to, but not limited to, billing, support, delivery, troubleshooting, level 3 & 4 technical support, etc
Deployment Engineer
04/2009
-
06/2015
Boston, MA
- Evidence of extensive and successful automation of infrastructure management/support activities
- Experience with PowerShell / VB / C#
- Moderate understanding of networking technologies (sub-netting, routing, DHCP, DNS, etc.)
- B.A. or B.S. in Computer Science or an engineering discipline or three to five years related experience and/or training; or equivalent combination of education and experience
- Provides technical support and guidance as needed after project close subject to the terms of any maintenance or support agreement
- Provides technical guidance to technical team members
- Translate the client’s capacity requirements into specific systems, applications or configurations for complex hardware and software solutions
- Design, develop, configure, implement, upgrade, and analyze/optimize optical, electrical, IP, radio, and wireless telecommunication equipment, along with associated power and office infrastructure
Junior Deployment Engineer
10/2002
-
01/2009
Detroit, MI
- Assists with the account management for assigned territories, or accounts, providing support for the responsible sales team members
- Follows up, expedites and coordinates assigned accounts’ issues, solves problems, requests literature for customers, assists in sales functions, interfaces with Finance, Product Support, Engineering, IT and other support departments to solve issues
- Takes ownership of critical customer issues and follow through to completion
- Assists sales team with various aspects of corporate contact, including but not limited to, price change notifications, designing promotional pieces, tracking trade shows and special events, and compiling appropriate sales analytical metrics
- Assists the sales team by coordinating sales and marketing support requests from sales team and Outside Rep Firms, as needed for sales opportunities
- Accepts overflow sales calls as needed
- Uphold MultiSight’s commitment to quality excellence always
- Demonstrated experience in the efficient support, configuration, optimization and automation of large and complex Windows Server / IIS environments
- Multi-year experience in working with .NET application development teams and a depth of understanding in the architecture and dynamics of IIS-hosted applications
Education
York University
1997 - 2001
Engineer's Degree in Computer Science
Professional Skills
- Strong oral and written communication skills, interpersonal skills, and leadership ability, combined with an analytical and creative mind
- Strong organizational and project management skills with experience in developing & documenting complex work instructions & procedures
- Excellent skills and experience in some or all of following tech stacks
- Long term thinking and planning coupled with tactical execution and prioritization skills
- Excellent knowledge of Linux system administration, in-depth log analysis and troubleshooting skills for operating system and enterprise class applications
- Excellent written and verbal communication skills regarding technical topics
- Excellent customer service skills, including phone etiquette and email correspondence
How to write Deployment Engineer Resume
Deployment Engineer role is responsible for technical, java, training, automation, documentation, research, architecture, design, reporting, analysis.
To write great resume for deployment engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Deployment Engineer Resume
The section contact information is important in your deployment engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Deployment Engineer Resume
The section work experience is an essential part of your deployment engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous deployment engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular deployment engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Deployment Engineer resume experience can include:
- Have experience working with Java open-source frameworks, tools, and technology and are ready to put those skills into action on day one
- Strong prior experience supporting DHA CHCS and AHLTA
- Outstanding communication skills regarding technical topics
- Scripting skills (i.e Python, Bash) - advantage
- Programming and Ops Skills
- Testing Skills preferable
Education on a Deployment Engineer Resume
Make sure to make education a priority on your deployment engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your deployment engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Deployment Engineer Resume
When listing skills on your deployment engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical deployment engineer skills:
- Good writing skills are mandatory in order to contribute content to knowledge base system
- Demonstrates advanced troubleshooting and analytical skills through problem resolution
- Effective verbal, written and presentational skills are essential
- Strong teamwork skills are needed to collaborate with internal and cross functional team members
- Excellent written and verbal communication skills (required)
- Fluent level in written and spoken English with excellent communication and presentation skills
List of Typical Experience For a Deployment Engineer Resume
1
Experience For Infrastructure Deployment Engineer Resume
- Have experience managing cloud environments utilizing Windows, Citrix and VmWare
- Engineering experience (SW, HW, Test, Automation) working on terminals/devices
- Experience working globally with engineering and operations teams
- Assists with product testing and defect resolution prior to product Release and during hyper care
- Experience with facilitating training face to face and online meetings
2
Experience For Production Deployment Engineer Resume
- Assists with KMS product testing and defect resolution prior to product release and during hyper care
- General programming experience in one or more an object-oriented languages like .Net or Java
- Previous experience with installer packaging and build tools (e.g. Visual Studio, PowerShell, Install Anywhere, TFS, Jenkins, TeamCity etc.)
- Experience working with Android devices
- Assists Product Manager and Product Owner with identifying end user participants in requirements workshops and user experience research
- Assists KTG Product Manager / Product Owner with identifying end user participants in requirements workshops and user experience research
3
Experience For Build & Deployment Engineer Resume
- Build relationships with customers and other team members to ensure the effective deliveries to customers
- Experience in project management for large organizations
- Experience with TFS or other source code management tool
- Experience building scalable production environments and automation
- Have Windows 2008/2012 server administration experience in an enterprise environment
- Experience with common Windows-related protocols, e.g. Kerberos, NTLM, DNS, LDAP/S, Global Catalog
- Perform manual configuration changes and validate the result
4
Experience For Salesforce Deployment Engineer Resume
- Strong system Linux background - advantage
- Experience with web security products - advantage
- Excellent technical knowledge on Cisco LAN, WLAN and WAN technologies
- Create/validate Bills of Material based upon project plans
- Diagnosing, documenting, reporting, and resolving system problems
5
Experience For Laptop Deployment Engineer Resume
- Documenting and visualizing project status, key issues and risks and resolution as required
- Understanding of and ability to manage edits to config files
- Scripting in bash, cmd and PowerShell
- Working closely with support and dev-test departments
- Working knowledge of SQL; familiarity with Oracle, MS SQL Server, PL/SQL and T-SQL and related relational database technologies
- Understanding of customer support and client interactions
6
Experience For Linux Deployment Engineer Resume
- Assists with producing, maintaining and delivering end user training and marketing communications regarding the product
- Assists with producing, maintaining and delivering end user training and marketing communications regarding the KMS products
- Responsible for setting up and creating client configurations, business rules and system settings in Nuance administration tool for new/existing customers
- Knowledge of programming/Scripting language such as Shell Scripts, Python etc. for automating deployment process as applicable
- Assist with debugging enterprise application issues and resolve problems in our test and production environments by reviewing errors and program code
- Participate in creating/updating technical documentation (e.g. Requirements Document, Functional Design, Interaction Design, Technical Design, etc.)
- Follow the agreed team or project processes and procedures, including reporting to superiors on status of project/release/task efforts and key issues
- Custom Reports, including Preventive/Corrective Analysis
- Coordination and providing status updates with the customer is key
7
Experience For IT Branch Deployment Engineer Resume
- Assist in the process of continuous improvement by being involved in redesign & implementation of optimized processes and relevant service improvement plans
- In depth understanding of software development that includes formal Quality Assurance
- Proficient in system analysis and ability to provide supporting documentation
- Automate configuration changes using one or more automation tools or frameworks
- Communicate and ensure alignment with Configuration, Testing and Operations teams
8
Experience For Sysops / Continuous Deployment Engineer Resume
- Knowledge of operating SQL databases, Oracle or MySQL
- Occasional visiting customers on site (locally and abroad)
- Knowledge in computer networking, protocols and tools - advantage
- Provide feedback to the product management team based on input from customers using on the ILPS solution portfolio
- Provide basic networking support
- Administration of reporting tools like SSRS or other products
- Foundational understanding of the Microsoft technology stack
- Coordinate between Operations, QA, IT, and Development for problems occurring in our software
9
Experience For Senior Deployment Engineer Resume
- Plan, deploy, implement, and monitor routine tasks required for daily business operations using third party applications
- Assist in maintaining release repositories and build deployments based on documented procedures and approvals
- Occasional off-hours work (including weekends) required to perform upgrades in customer environments
- Act as primary technical contact between client and Nuance for assigned accounts during the Implementation/Launch phase
- Assist with customer deployments by coordinating across Solutions, Operations, Client Services, Product Management and Development groups
- Active collaboration with R&D for product planning and roadmap discussions
10
Experience For Project Deployment Engineer Resume
- Coordinates and conducts company wide, district job site product training
- Serves as a product spokesperson at meetings and events involving internal company stakeholders
- Serves as a KMS product spokesperson at meetings and events involving internal company stakeholders
- Perform training for clients either through on-site (travel required) or through remote tools
- Participate in training for the Sales Teams as products develop
- Contribute towards knowledge base articles for Sales Engineering and Support
- Collaborate with customer planners/engineers, project managers, material suppliers, and installation
List of Typical Skills For a Deployment Engineer Resume
1
Skills For Infrastructure Deployment Engineer Resume
- Demonstrated ability to work with rapidly changing development priorities while insuring performance and availability of production systems.
- To create and work effectively with structured documentation as well as write quality documentation from notes preferably including diagramming software
- Proven experience in delivering successful projects through cross-functional teams as well as 3rd party contractors and external suppliers
- Able to work with high level of autonomy, proactive and willing to constantly learn new tools and grow the technical skills
- Experience with various operating systems to include MS Windows Server, Linux/Red Hat, OpenVMS, CHCS, AHLTA Experience
- Strong working knowledge and hands-on experience with major J2EE middleware tier software offerings such as: WebLogic, WebSphere, or JBoss
- Data Entry skills Proficient in Microsoft Office
2
Skills For Production Deployment Engineer Resume
- Ensure technical problems are effectively and promptly dealt with
- BS in Computer Science or proven equivalent experience and knowledge of CS fundamentals
- Effectively communicate with both technical and business users
- Demonstrated deployment experience in Cloud and Hybrid-Cloud environments
- Demonstrated experience with version control systems such as Git
- Demonstrated experience with SQL Server database technologies, SQL Replication and clustering
3
Skills For Build & Deployment Engineer Resume
- Experience in the engineering and construction industry, and/or equivalent domain experience relevant to the processes that the product is designed to serve
- Bring the following professional experience
- Scripting experience, Bash/Shell
- CCNA or equivalent experience- Routing, Switching, VLAN, TACACS, Spanning-Tree, LAN/WAN Troubleshooting
- Experience designing, deploying and supporting Cisco wireless networks
4
Skills For Salesforce Deployment Engineer Resume
- Familiarity with developing and maintaining solid Configuration Management documentation including
- Strong Linux administration including shell scripting, file editing (vi, ed), sFTP, CRON
- Experience of Java programming (Object Oriented Programming)
- Experience of Java programming (Object Oriented Programming),
- Strong knowledge of IIS configuration and management (including applicationHost.config troubleshooting)
- Experience working with customers in developing technical solutions
5
Skills For Laptop Deployment Engineer Resume
- Experience in a similar role delivering Windows upgrades on Laptops (Windows 7 to Windows 10) including installation
- Experience configuring and troubleshooting enterprise databases in a client-server environment
- Hands-on experience in developing with at least 2 different programming languages out of: C++, Node.js, Java, JavaScript
- Experience required managing/implementing Microsoft Team Foundation Server Build and Release Management technologies
- Experience configuring and maintaining IIS web apps/farms
6
Skills For Linux Deployment Engineer Resume
- Experience managing multiple customers consulting engagements simultaneously
- Experience in providing support to a sales organizations that focuses on selling complex enterprise wide software and hardware solutions
- Experience administrating UNIX operating systems
- Experience in website development and support or working in Deployment, QA or Testing department
- Working experience in customer support position
7
Skills For IT Branch Deployment Engineer Resume
- Microsoft Office Professional experience including Project, Visio, and Skype and VOIP implementations
- Excellent working & deployment knowledge of Linux, Jboss, Apache
- Good knowledge of shell and Python script writing
- Strong knowledge of Windows Server environments (including 2008 R2, 2012, 2012 R2) as well as basic server-related management
- Knowledge/experience of packaging procedures and best practices
8
Skills For Sysops / Continuous Deployment Engineer Resume
- Effective training of team members on deployment processes
- Agile and Scrum understanding and experience
- Solid security orientation of data networking and security processes
- Experience with Cisco wireless access points and Cisco Prime Infrastructure and wireless planning mode
- Expert level and hands on experience with BGP, EIGRP routing and WAN support
- Experience working in an ITIL focused environment
- Experience with Microsoft Server Operating Systems such as Server 2008 and above
- Experience with Microsoft Desktop Operating Systems (Windows 2000 Professional, Windows 7 Enterprise)
- Experience supporting a complex end user environment
9
Skills For Senior Deployment Engineer Resume
- Experience with related imaging tools such as Norton Ghost or Image X
- Previous experience of working in an Agile development environment
- Experience in an IT related role or comparable education
- Relevant experience
- Infrastructure system administration experience
- Riverbed Experience - Deploy/Configure in an Enterprise Environment; Riverbed Certifications desired
- Good Knowledge in Nexus, Chef and Jenkins
10
Skills For Project Deployment Engineer Resume
- Work alone with little supervision but is also a good team player
- Effective approach to problem investigation and resolution
- Strong analytical ability to develop complex software distribution solutions
- Good knowledge of strategic software deployment toolsets and software deployment processes
- Applicable telecommunications experience
- Experience with continuous integration ecosystems (GoCD ,Kubernetes, Jenkins)
List of Typical Responsibilities For a Deployment Engineer Resume
1
Responsibilities For Infrastructure Deployment Engineer Resume
- Preferable Skills : Solidwork, Autocad, Pnuematic design
- Desired Programming & technical skills
- Experience of network provisioning or service delivery experience in a telecom environment
- Superior organizational skills and the ability to manage multiple simultaneous projects in real-time
- Experience of KPIs and SLAs, together with experience of the Client’s industry would be advantageous
2
Responsibilities For Production Deployment Engineer Resume
- Effectively support and manage both Linux and Windows operating systems
- Experience implementing and/or using Git/Stash, Jenkins, JIRA, and code quality & security scanning tools
- Solid understanding of wired networks such as routing and switching, VLANs, etc
- Experience working globally with engineering and operations teams
- Have extensive experience in SQL knowledge, database modeling and database tuning
- Experience in automation tooling via scripting is highly regarded for role
- Drive vendors to gain LOA/CFAs prior to circuit delivery in order to ensure timely provisioning of cross connects
- Experience in deploying enterprise software in customer environments
- Recommend customers for these projects based on experience working with them in the field
3
Responsibilities For Build & Deployment Engineer Resume
- Team work – Experience in working with multifunctional team of Solution Management/Subject Matter Experts and Development
- Experience with schedulers including SGE, PBS Pro, Moab, and Torque/Maui
- Experience with cluster management software including Bright Cluster Manager (BCM), Rocks, and xCAT
- Storage experience including PowerVault, DDN, GPFS, and Lustre
- Establish and maintain effective working relationships with customers, third party installers, company management, fellow employees and subordinates
- Experience debugging problems on distributed Linux environments, preferably enterprise-class systems
- Experience working with customers to solve technical problems
- Experience with Networking and IT Infrastructure
4
Responsibilities For Salesforce Deployment Engineer Resume
- Experience working with customers to solve technical problems,
- Experience with Networking and IT Infrastructure,
- Experience with various operating systems to include MS Windows Server, Linux/Red Hat, and OpenVMS
- Experience of working in a large IT organisation
- Experience of packaging procedures and best practice
- Experience in a regulated healthcare setting or other highly regulated industry
- Previous working experience with Neo4j, Redis, Elk, or New Relic is highly desirable but not mandatory
- Communicate and cooperate with customer representatives and project team on technical issues, deliveries and project lifecycle plans
- Experience in Telecommunication OEM
5
Responsibilities For Laptop Deployment Engineer Resume
- Hands-on experience in IMS call flow analysis (P-CSCF, I-CSCF, S-CSCF)
- Telecom product deployment experience with Japan - based Mobile operator
- Experience in management of mission critical applications
- Highly collaborative with proven ability to work with cross-functional teams as well as external customers
- Helps provide feedback for Product Manager / Product Owner to aid in the creation and prioritization of the product backlog
- Helps provide feedback for KTG - Product Manager / Product Owner to aid in the creation and prioritization of the product backlog
- Experience 2 years in the field of Mechanical Design and Project Engineer
- Experience with cross product projects
6
Responsibilities For Linux Deployment Engineer Resume
- Experience in large data center environments with an emphasis on layout, physical connectivity, power distribution and equipment placement
- Software development experience with the last 5+ focused exclusively in Salesforce and 2+ years in a release management or DevOps capacity
- Hands-on experience with declarative, VF and Apex development, SOAP/REST API, well-versed in Service Oriented Architectures
- Experience with source control tools, e.g. Git
- Experience with AWS (Amazon Web Services),
- Experience with AWS (Amazon Web Services) and Azure Cloud
- Have a broad experience in configuring application servers, ideally JBoss
7
Responsibilities For IT Branch Deployment Engineer Resume
- Experience with relational databases such as MYSQL server, SQL server, ORACLE server and client server concepts
- Experience in installation and administration of enterprise application
- Experience of Containerisation/Virtualisation, e.g. Docker, Hypervisors such as Xen/ESXi
- Knowledge or experience with devops, continuous integration, test automation and continuous deployment
- Experience with different VPN technologies
- Experience of SMPP and SMS system
- Experience with different VPN technologies,
- Experience of SMPP and SMS system,
8
Responsibilities For Sysops / Continuous Deployment Engineer Resume
- Experience with smart card or embedded systems technologies,
- Experience with security vulnerability and mitigation products like Nesses, McAfee, GFI Land guard (or similar)
- OSP Construction or Design experience
- ISP Construction or Design experience
- Valid SC Clearance – Essential (We cannot provide sponsorship)
- International telecoms experience
- Experiencing building and maintaining images SCCM version 1710 or above
- Understanding client requirements, turning them into deliverables and delivering the platforms
- Working knowledge in supporting and\or administrating RabbitMQ, Micrsoft SQL Server, MongoDB or any document based repository
9
Responsibilities For Senior Deployment Engineer Resume
- Installing and updating installations of BitBucket(Git), Artifactory and other applications the team administers
- Working with application teams to automate their builds and helping them to mavenize their applications and set them up in Jenkins
- Networking expertise including Cisco, PowerConnect, Force 10, and Arista
- Networking hardware including switches, routers, and firewalls
- Supporting and engaging (via agile/scrum) internal teams in order to implement various projects and features
- Scripting, Testing and build languages such as RSpec, PowerShell, MSBuild, JSON, etc
- Providing pre- and post-implementation documentation
10
Responsibilities For Project Deployment Engineer Resume
- Writing automation scripts for application deployments, primarily in Bash
- Evaluating new and replacement systems for development teams
- Providing 2nd and 3rd level support to application teams
- Working remotely and off hours when needed
- Creating ad hoc and permanent technology solutions
- Understanding in ITIL, preferably qualified ITIL V3 foundation
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