Design Strategist Resume Sample
Malinda Erdman
6374 Archibald Common,
Houston,
TX
+1 (555) 185 7721
Work Experience
Senior Design Strategist
05/2016
-
PRESENT
Los Angeles, CA
- Understands key principles of design thinking, what it is
- Understands the value of a rigorous and transparent
- Create summary business cases and decks that outline scope, objectives, and key deliverables
- Exercise significant, independent judgment within broadly defined policies/practices to determine the best methods for accomplishing work and achieving objectives
- Use real-time data to respond to short-term threats (volume spikes) and identify larger opportunities (design, innovation, customer experience) by creating transparency of information from working to executive levels
- Oversee tracking/status updates of experience/process strategy and improvement projects generated by the Total Experience team and specific work stream
- Identify opportunities to enhance the customer experience by gaining a deep understanding through research
Design Strategist
03/2010
-
03/2016
Boston, MA
- Create detailed journey mapping and user flow documentation for an ecosystem interactions through digital and other channels
- Utilize customer journey mapping and service design blueprinting processes to develop insights about customer needs, expectations, pain points and opportunities
- Develop profiles of various customer archetypes and personas to guide the evolution of experiences
- Conduct user research activities to gain insights. This includes empathy interviews, ethnographic observation, workflow analysis and contextual inquiry of users as well as customer service representatives and other subject matter experts
- Experience in interior design or architecture, workplace consulting, corporate real estate, organizational design
- Travel overnight away from “home” location, up to 30% percent of the time, with frequent trips to North America Holland, MI base, and including some international travel
- Be a keen listener to customers’ issues and lead efforts to develop and prioritize the issues into an overall workplace strategy
Interaction Design Strategist
07/2004
-
02/2010
Detroit, MI
- In-depth knowledge of leading workplace issues and Ideation research and tools; capable of providing credible communication to clients and their teams at various stages of design process. Capable of correlating new and existing work for differences and inconsistencies
- Current and continuing right to work in the United States without sponsorship
- Develop stakeholder engagement strategy and supports staff in effectively communicating project goals and progress
- Organize work and communication strategies to ensure project success and the experience of project partners
- Lead and conduct contextual inquiry, observing stakeholders and workflows across the health system to learn more about underlying problems and potential solutions
- Facilitate development and evolution of prototypes with end users and pilot implementation across the health system
- Mentor and support the professional development of other CHCI staff
- Effectively negotiate with health system leadership to define project success and garner resources to support interventions at scale
Education
University of Maine at Augusta
1999 - 2003
Bachelor's Degree in Architecture
Professional Skills
- A strong portfolio that demonstrates systems thinking and core skills across a variety of categories and formats
- 6 months+ experience with prototyping tools/skillset or proficiency with HTML/CSS/JS in service of rapid prototyping
- Strong facilitation skills, comfortable in a consulting environment with exec-level participants
- Strong interpersonal skills, including effective communication and respect for others
- Excellent written and verbal communication skills, including the ability to articulate alternative approaches alongside acceptable trade offs
- Experience with user experience, service design, design thinking, design research, business design, or customer experience
- Practices strong communication, presentation and negotiation skills
How to write Design Strategist Resume
Design Strategist role is responsible for design, adobe, creative, advanced, presentation, keynote, articulate, visualization, database, training.
To write great resume for design strategist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Design Strategist Resume
The section contact information is important in your design strategist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Design Strategist Resume
The section work experience is an essential part of your design strategist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous design strategist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular design strategist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Design Strategist resume experience can include:
- Proven working experience as a Lead User Experience or Visual Designer with strong background in research or data analysis (5-8 years of relevant experience)
- Experience in user experience, service design, design thinking, design research/ethnography, business design or customer experience
- Creative problem solving and strong written and visual communication skills
- Strong thought-leadership on assessing clients' current measurement state and being able to recommend more effective methodologies and tools
- Soft Skills (plays well with others, can make clients and end-users at ease, knows how to not ask a leading question, committed, hard-working, humbly awesome)
- Exceptional visual communication skills through mind-mapping, story-boarding and presentation development
Education on a Design Strategist Resume
Make sure to make education a priority on your design strategist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your design strategist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Design Strategist Resume
When listing skills on your design strategist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical design strategist skills:
- Excellent written and verbal communication skills, including the ability to clearly and effectively present concepts and justify design decisions
- Solid experience working in Solidworks, Keyshot, and Creative Suite
- Strong visual, written, and oral communication skills to execute project briefs
- Experience utilizing design thinking and human-centered design to deliver design strategies for developing new products, services, and experiences
- Experience facilitating group and creating self-serve individual learning experiences for multiple cross discipline product teams
- Exceptional storytelling skills that bring the customer values and insights to life for a wide audience
List of Typical Experience For a Design Strategist Resume
1
Experience For Senior Design Strategist Resume
- Presents effectively to all audiences, understanding perspectives, and adjusting message and delivery style as necessary
- Clear, concise writing, speaking, and presentation skills are required
- Proven knowledge and experience in Cloud Platforms, Digital Marketplaces, Cloud Services, Virtual Environments and APIs
- Leverage design skills to simplify complex user and business needs through visualizations
- Lead cross-functional teams in efforts to understand experience drivers, align to user needs, and prioritize future work
- Mentoring, reviewing designs, giving feedback and helping prioritize projects for team members
2
Experience For Experience Design Strategist Resume
- Cascading SAP’s corporate strategy and initiatives to User Experience and Design strategy
- Demonstrates a hunger for big picture strategy and the details of getting a job done including production and execution
- Familiarity with experience-related measures and reporting (e.g., NPS, Qualtrics)
- Experience in working with digital technologies
- Uses effective storytelling methods to convey knowledge or pitch opportunities
3
Experience For Interaction Design Strategist Resume
- Experience within Business modeling and/or business strategy
- Relevant workplace design experience POST GRADUATION
- Demonstrated track record of success designing medical software and hardware devices in a fast-paced, collaborative environment
- Strong foundation in design thinking methodology
- Experience guiding teams in human-centric/empathetic research techniques
- Demonstrate ability to translate research findings into a series of actionable recommendations
4
Experience For Freelance UX / UI Design & Strategist Resume
- Demonstrated ability to synthesize research into rich insights
- Web design experience
- Possesses knowledge of agile development processes and experience with agile UX design
- Team and/or project management experiences
- Experience in design strategy
- Experience in industrial design
- Experience contributing to/participating in user research (ethnographic research, contextual inquiry, participatory design, concept testing, usability testing)
5
Experience For Senior UX Design Strategist Resume
- Proven track record of working in dynamic, diverse, fast paced environments across multiple projects on schedule and with quality
- Experience with a design consultancy on projects that include UX design and/or financial services
- Understand that good design balances user, business, and technical feasibility needs
- Advocate for the needs of the development teams back to the Total Experience team
- Smart brain. Strong gut. Knows how to tug the heartstrings
- Map end-to-end experiences to include touchpoints, channels, business processes, IT platforms, metrics, pain points, etc
- Influence partners at all levels of the enterprise to achieve experience design goals
- Loves innovative and well-designed products or experiences, insisting on well-crafted brand promises and mission statements that are meaningful and clear
- Relevant service design experience (for example in Systems Design, Business Design, Graphic Design, Interaction Design, etc.)
6
Experience For Service Design Strategist Resume
- Scoping, planning and conducting primary, secondary, and analogous research
- Challenging and experimenting with research and analysis methods to ensure rich insight
- Developing insights and generating insights-based ideas and solution ecosystems within our multi-disciplinary teams
- Preparing and co-facilitating workshops for large multi-disciplinary groups and projects
- Reporting on trends, best practice, while also helping to launch the next great idea
- Outstanding analytical capabilities, with well developed strategy toolkit
- Understanding of business case development, ability to contribute
- Understanding of common types of business models—how value is created, what the profit model is, and what the logic of the business is
7
Experience For Workplace Design Strategist Resume
- Supporting the analysis of research outcomes into strategic output
- Moderating both processes and workshops
- Listening to the client’s needs and questions and deliver recommendations based on best practice and insights derived from our research and discovery
- In executive facilitation/training, coordinating and leading projects across cross-functional teams and establishing executive buy-in
- Understand that thinking evolves through making (and making through thinking)
- Work well with all levels of organization including comfort presenting and gaining buy-in from C-suite individuals
- Managing or mentoring junior strategists Design Teams in large enterprise environments supporting enterprise software deliverables
- Support new business development, contributing to proposals and participating in pitches
8
Experience For Associate Design Strategist Resume
- Working with strategy development and business process re-engineering
- Be inspiring, open-minded, hardworking, collaborative, and thoughtful
- Contribute to user research (defining and conducting)
- Comfortable presenting designs to a cross-functional team and negotiating trade-offs
- Successful track record of leading large engineering teams to deliver on business value
- Expertise in qualitative research, design thinking, human-centered design, and systems thinking
- Basic understanding of analytics tagging principles and best practices and tools (Google Tag Manager, DTM, etc)
- Lead ethnographic research including observational studies, interviews, journey mapping, and workshops
- Displays work samples including both strategic and operational planning
9
Experience For UX Design Strategist Resume
- Comfortable reading and analyzing floor plans for basic workplace metrics
- Naturally self-driven, ease at working independently or collaboratively, proactive in asking for feedback or critique
- Confidence in speaking and leading conversations with mid to large sized groups
- Uncanny ability to visualize and package your thinking, as well as the thinking of others
- Formulate cultural and end-user insights and apply strategic frameworks to express compelling change management, communication, and workplace strategies
10
Experience For VP, Insights & Design Strategist Resume
- Contribute to new business development initiatives including time estimates, schedules, and scope of work descriptions
- Collaborate with client’s other third party service providers including real estate brokers, consultants, project managers, etc
- Develop innovation strategy and overall solution roadmap, ensuring thought leadership for the project
- Lead client presentations, delivering strategic recommendations with confidence and conviction
- Online portfolio available for viewing required
- Working with IT architecture and digital solutions development (web, mobile, apps)
List of Typical Skills For a Design Strategist Resume
1
Skills For Senior Design Strategist Resume
- Have rock-solid design craft and a strong point of view, and can back up your designs with solid rationale
- Troubleshoots with development partners during the design/build/test/launch cycle, ensuring that designs are effectively translated into the software builds
- Demonstrable experience in designing user experiences
- Experience in design strategy developing new products, services, and experiences
- Proven ability to build and maintain strong working relationships with colleagues, clients and key stakeholders
- Strong knowledge of and experience with reporting packages and data visualization tools
- Experience with user experience, service design, design thinking and/or design research
- Expert computer skills in the following
- Experience working in a customer experience or insights function
2
Skills For Experience Design Strategist Resume
- Hard Skills (Excel, Indesign, Revit)
- Coaches less senior staff and other employees in customer-centered design principles, skills, methods, and technologies
- Experience as either a user experience designer, visual designer, or (preferably) a design researcher
- Use design thinking to push innovation with a strong focus on the holistic system, and have the experience to prove it
- Experience planning and facilitating visioning workshops and brainstorming sessions
- Experience using design thinking principles or methods in a formal, in-person setting
3
Skills For Interaction Design Strategist Resume
- Deep knowledge in space programming and planning and experience in bridging strategy into design
- Experience planning and executing UX strategy and research projects
- Experience with physical prototyping including but not limited to clay, foam, and SLAs
- Experience utilizing design thinking and/or human-centered design in large organizations
- Team and/or project management experiences, from designing and facilitating innovation and group collaboration processes
4
Skills For Freelance UX / UI Design & Strategist Resume
- Experience translating observations into insights and can provide examples of problem solving
- 6 months+ project management experience from designing and facilitating innovation and group collaboration processes
- Strong understanding of analytics tagging principles, best practices and tools (Google Tag Manager, DTM, etc)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc)
- Experienced in working with digital design for physical products
- Documentation in form of journey map, service blue print, story board (varying levels of visual design skill set ok)
- Comfortable working in a self-guided manner with the ability to prioritize tasks and manage own time efficiently
- Open, persuasive, engaging and loves to have a good laugh
- Experience in facilitating innovation and group collaboration processes
5
Skills For Senior UX Design Strategist Resume
- Experience in designing innovation and group collaboration processes
- Experience in human-centered design, design thinking tools and methods
- Experience in design thinking
- Experience translating findings into client-specific design strategies that address strategic business goals
- Experience crafting a project vision and execution strategy
- Develop, implement and validate tagging strategies as needed across a range of digital products and platforms
6
Skills For Service Design Strategist Resume
- Experience working with Product and Technology teams to ensure site/application was tagged for accurate and meaningful analytics
- Experience with major testing methodologies (A/B, multivariate) and tools
- Knowledge of website development and experience working with HTML, CSS and JavaScript
- Experience working with a data analyst or business data analyst
- Main point of contact for all teams developing customer experience concepts
7
Skills For Workplace Design Strategist Resume
- Leverage existing member and business research to inform experience recommendations
- Direct and design retail initiatives creating new experiences that fulfill the brand, purpose, and strategyat retail
- Help conduct usability testing (in-person and remote, moderated and unmoderated) to evaluate user experiences and engagement
- Confident in leading presentations to clients (charismatic, good explainer)
- Create user personas and define the user journey through experience mapping
- Demonstrate the right design thinking mindset: empathy, optimism, creative confidence, embrace ambiguity
- Hands-on Word Press Experience, including Customization CSS/HTML
- Experience working with user-centered design development and process management
- Experience creating sketch, wireframe, and document and envision concepts
8
Skills For Associate Design Strategist Resume
- Experience leading large cross-functional team projects
- Experience as a digital, content, or media strategist in a consulting or in-house capacity
- Experience in working in a broad portfolio of related products and/or industry vertical
- Experience with managing product lifecycles and complicated initiatives with multiple partners and dependencies at once
- Contribute to user experience design and rapid prototyping efforts
9
Skills For UX Design Strategist Resume
- Experience with various prototyping and design tools to develop appropriate assets at various levels of fidelity
- Experience collaborating with multi-disciplinary teams across all aspects of UX design methods
- Strong ability to understand, empathize with and bring together various perspectives
- Experience dependent on level
- Customer and Employee research and Cross Channel Experience research and design; digital, contact center, brick and mortar
- Proven ability to deliver qualitative research projects, synthesize data and present insights into meaningful outcomes
- Demonstrates a positive and resilient personality; able to embrace feedback and has a desire for continuous iteration and improvement
10
Skills For VP, Insights & Design Strategist Resume
- Assesses project effectiveness as pre-determined milestones
- Experience in UX design
- Experience in communication design
- Experience with a Digital Product & Services company
- Experience in a startup environment
- Assist with business development pitches and proposals that showcase the value of experience design strategy to potential clients
- Experience in qualitative and quantitative research into end-user behaviors and needs (to align well with our insights team and research team)
- Masters in Business Administration, User Experience Design, Human Computer Interaction, Human Factors, Cognitive Science or related discipline
- Experience developing scopes, SOW’s and defining consulting engagements based on customer needs
List of Typical Responsibilities For a Design Strategist Resume
1
Responsibilities For Senior Design Strategist Resume
- Strong Excel skills (pivot tables, vlookup, large files, graphing, etc)
- Strong analytical skills with the ability to identify trends, draw conclusions and develop actionable recommendations from data
- Prior work experience within the field of Creative firms in a consulting service environment on strategic solutions
- Proven experience collaborating cross-functionally, and influencing outcomes
- Experience in design thinking, ethnographic research methods, usability testing, and journey mapping
2
Responsibilities For Experience Design Strategist Resume
- Past experience executing design thinking methodology
- Experience applying Design Thinking mindsets and methods in collaboration with business and technology leaders and practitioners
- At least one year of professional or equivalent experience, demonstrating the ability to complete complex and thoughtful work
- Contribute to tools, processes, best practices and templates/frameworks for the Experience Design team
- Demonstrated ability to collaborate on a variety of product management artifacts including user-centered roadmaps, high level requirements, and feature mapping
3
Responsibilities For Interaction Design Strategist Resume
- Experience solving complex design problems for digital interactions or software solutions
- Demonstrated ability to tell meaningful stories with data by sifting signal to noise
- Test and validate working hypothesis with buyers and customers through a variety of methods
- Experience as an UX Designer
- Proven ability to train and mentor
- Familiarity with digital experience
- Influence product teams directly through crafting curriculum, preparing for and moderating workshops, partnering with individual product teams to make it real
- Work with space planning & data teams to accurately survey and document existing office layouts
4
Responsibilities For Freelance UX / UI Design & Strategist Resume
- Delivers all of the outputs of a Staff Designer for high complexity, high visibility projects. In addition, they deliver ongoing
- Have an uncanny ability to bring people along across a complex organization and inspire them to always aim for bigger, bolder, and smarter
- Provide strategy and new thinking for unmet opportunities, champion your vision
- Implement customer observations, design review meetings, usability testing, and report outs to the project team and key stakeholders
- Strength in responsive design, cross-platform development, and understanding of HTML, CSS, JQuery as applicable to projects
- Work collaboratively with cross-disciplinary teams of peers and stakeholders to bring your ideas to life
- Proficient with Microsoft Office, including PowerPoint, or Keynote
5
Responsibilities For Senior UX Design Strategist Resume
- Updated office branding guidelines
- Define and lead training for project delivery teams in each region
- Analysis of design performance and space related data, ability to perform trending analysis
- Analyzes user needs (through remote user testing and in partnership with UX researchers)
- Comfortable working collaboratively with team members from other creative disciplines, business stakeholders, customers, and developers
- Has a commitment to constant learning and a desire to develop as a designer and a leader
- Use visual and tangible storytelling tools to share your discoveries, influence stakeholders, and create energy around an idea or an initiative
6
Responsibilities For Service Design Strategist Resume
- Are comfortable with ambiguity, but adept at using design to communicate complex concepts simply
- Are excited to work on a multidisciplinary team and open to jumping into the unknown with new methods
- Tech-savvy with finger on the pulse of innovation, technology and digital marketing trends
- Researches and evaluates emerging design, technology,
- Identify the need for and facilitate the gathering of additional research
- Lead design-thinking workshops with internal customers to drive awareness of design process and introduce member empathy around assigned domain
- Partner with the Design Director to ensure all requirements are met before moving into the next design phase
- Possesses a pervasive curiosity in the intersection of design, technology, strategy, and bringing narratives to life through multiple channels
- Naturally has a comfort with high autonomy and jumping into the unknown on large scale projects
7
Responsibilities For Workplace Design Strategist Resume
- Works very autonomous independent contributor who thrives working with multiple projects at once
- Has the ability to simplify the complex, into clear and inspiring innovative solutions
- Plan and lead research efforts including qualitative and quantitative user research to better understand people and their environments
- Deep knowledge of best-in-class corporate workplace programs, and the impact of coworking / workplace-as-a-service trends
- An engaging (verbal and written) communicator, facilitator, story-teller and public speaker
- Able to create customer journey maps and service blueprints using service design tools
- Interest in how things work, desire to better understand materials and manufacturing processes
- Broad understanding of healthcare (provider/payer/technology)
8
Responsibilities For Associate Design Strategist Resume
- Desire to argue in support of a vision, and the ability to do so respectfully while keeping the team’s collective objectives at the fore
- Worked in design, consulting, consumer insights or a related academic field such as anthropology or behavioral psychology
- Mastery of Adobe Creative Suite is an asset; including the ability to build your own design artifacts such as personas, journey maps, etc
- UL’s wellbeing agenda
- Use Excel (and Earnest) to analyze workplace standards and to develop space requirement programs
- Collaborate with colleagues to further develop, populate, transfer, manage and maintain information
- Lead customer insight research and usability activities to inform product and service design—including primary and secondary research, persona development and customer journey mapping—to make strategic recommendations for the best solution
- Collaborate with UX, Creative and Technology throughout the product conception, design and development phases
- Serve as thought leader on cultural and digital trends
9
Responsibilities For UX Design Strategist Resume
- Using design tools (e.g., Adobe InDesign, Illustrator, Paper) and wireframing/prototyping tools (e.g., Balsamiq, Axure) with advanced illustration and visualization skills
- Collaborative work style and leadership presence
- Proficiency in Adobe Illustrator, In Design, Photoshop, Microsoft Office
- Leverage Inclusive Design methodologies
- Partner closely with product teams in Windows and across the company to operationalize this practice across all facets of the product development cycle. (This includes strong operational work and an ability to dive in and out of various parts of the design process with ease.)
- Develop operational plans and communication cadences for key stakeholders
- Frame, and, re-frame challenges and set the course for compelling services and products that deliver tangible impact across a wide range of issues like education, gaming, productivity, personal computing, etc
- Create self-serve activities as appropriate to help scale individual engagements
10
Responsibilities For VP, Insights & Design Strategist Resume
- Experience with advanced qualitative research methodologies and applying them directly to organizations for culture change or in product. (This includes creating stimuli and workshop from research, not simply insights presentations and deeply working with product teams to ideate from those insights.)
- Evolve the design system for web and mobile
- Work with a distributed team
- Work closely with researchers, content strategists, product managers, and development teams
- Contribute to UX vision and concepting exercises/workshops (including deep dives into particular consumer segments, emerging cultural trends, and advanced technologies especially related to connectivity, intelligent systems, mobility and more)
- Synthesize, frame, and communicate UX opportunities
- Contribute to the creation of design research assets or stimuli
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