Digital Communications Specialist Resume Sample
Lonny Crona
857 Camren Bridge,
San Francisco,
CA
+1 (555) 942 7054
Work Experience
Digital Communications Specialist
03/2017
-
PRESENT
Dallas, TX
- Work environment: The noise level in the work environment is low to moderate
- Working knowledge of HTML and other related applications, such as Java, XML, CGI, ASP, CSS, multimedia applications, database interactions and data modeling tools
- Experience using Adobe Creative Suite: InDesign, PhotoShop, Illustrator
- Proven ability to research , understand and implement new web and digital communications technologies to provide technical leadership in applications and analyzing business requirements as they pertain to intranet and internet related systems
- Strong organizational skills with the ability to independently research, prioritize, and assemble all details for every aspect of a project
- Excellent interpersonal skills. Proven ability to interface with a variety of people of diverse expertise and backgrounds
- Effectively translate concepts & ideas into visual communications across multiple platforms; Create marketing material consistent with our current brand and customer’s needs; Research and brainstorm with team members to create and innovate ideas and solutions; Regularly make recommendations when necessary to design team on how to improve a project
Senior Digital Communications Specialist
04/2010
-
01/2017
San Francisco, CA
- Be comfortable in a fast-paced environment and possess the ability to work effectively with team members; Manage time and resources effectively to handle several projects at once at various stages of completion
- Ensure a positive online presence/experience for users interfacing with the YMCA of Greater Fort Wayne, by assisting with the association social media plan, initiatives and cross-promotion across designated platforms
- Support the YMCA’s web site maintenance; development of new sections/sites; work with Web developer to maintain, upgrade functionality, scope and design. Monitor Y micro sites, blogs, etc., and external partner web site features
- Manage web based tools used for Human Resources, Marketing and Fund Development
- Write, edit and proofread online content, or edit videos as needed to optimize the online environment ensuring 100% accuracy, consistency in style and tone
- Support Y branches with digital marketing, online listings, SEO, and serve as a helpful resource for Y staff with online digital facets
- Provide monthly reports on web analytics/usage, marketing and social media metrics/analytics; create and manage web-based surveys as requested
- Assist with emergency communications for inclement weather as directed
Senior Internal Digital Communications Specialist
06/2005
-
02/2010
Detroit, MI
- University of Pittsburgh Writing Style Guide, OAFA’s brand guide, desired image, messages and goals and by commonly accepted business and technical communication practices
- The American Assoc. of Collegiate Registrars and Admissions Officers’ “Professional Practice and Ethical Standards”
- The National Assoc. for College Admission Counseling’s “Statement of Principles of Good Practice”
- The University Enrollment plan
- The admissions standards at Pitt
- Departmental policies and procedures of OAFA
- University of Pittsburgh policies and procedures
- Attain aggressive sales goals by turning phone inquiries into sales opportunities by making an active attempt to cross sell the full range of bank products and services to meet clients’ needs
Education
Kent State University - Ashtabula Campus
2001 - 2005
Bachelor's Degree in Communications
Professional Skills
- Research, prepare and produce digital media for instruction, promotional programs, location and studio programs, live video conferences and webcasts, live-on-tape studio, and/or other communicative purposes for both internal and external audiences
- Strong communication skills - Both written and verbal (proven written communication skills)
- Strong interpersonal communication skills and negotiating skills
- Good analytical skills, excellent communication and presentation skills
- Strong cross-functional teambuilding skills with demonstrated problem solving abilities
- Excellent planning and organizational skills and experience with project and change management processes
- Excellent organisational skills: ability to juggle, prioritise and execute multiple tasks from start to finish and meet deadlines
How to write Digital Communications Specialist Resume
Digital Communications Specialist role is responsible for interpersonal, editing, digital, advanced, web, presentation, media, design, communications, photoshop.
To write great resume for digital communications specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Digital Communications Specialist Resume
The section contact information is important in your digital communications specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Digital Communications Specialist Resume
The section work experience is an essential part of your digital communications specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital communications specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital communications specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Digital Communications Specialist resume experience can include:
- Define and implement a content strategy and approach for digital platforms at UNICEF. Develop content style guide and approaches for the new multiplatform web, social media and multimedia on UNICEF priority subjects
- As relevant for content strategy, coordinate the efforts of cross-functional project-based teams including consultants, web producers, multimedia editors, social media staff, managing workload, organizational expectations
- Conceptualize, research and advise on the latest trends in new technology industry standards, best practices and benchmarks based on expertise and available business intelligence, including new emerging digital platforms, to maximize strategic digital engagement in the content strategy
- Initiate and develop relationships within UNICEF and with outside partners to produce digital products and content approaches on priority themes and initiatives, including the contracting of vendors, producers or companies, as needed, and the preparation of appropriate formats and language versions as required
- Develop and maintain regular content review and training processes, working across the organization to ensure a consistent and coherent approach to digital content and engagement
- Understand the requirements for content, user-cantered design and information architecture, and integrate such requirements during the design and implementation of the solution
Education on a Digital Communications Specialist Resume
Make sure to make education a priority on your digital communications specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital communications specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Digital Communications Specialist Resume
When listing skills on your digital communications specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical digital communications specialist skills:
- Good analytical skills; excellent communication and presentation skills
- Excellent oral and written communication skills, proofreading, and editing skills
- Excellent written and verbal communication skills, attention to detail, and project management skills
- Demonstrated effective and culturally-sensitive skills interacting with customers and partners in the international development arena
- Exceptional collaboration skills with the ability to partner effectively with all levels of the organization
- Strong project management skills, well-organized, with an excellent eye for details
List of Typical Experience For a Digital Communications Specialist Resume
1
Experience For Senior Digital Communications Specialist Resume
- Establish and supervise the software development and quality assurance process, setting short-term objectives and assessing progress as defined by the selected software development methodology
- Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company's data and servers
- Establish and oversee the software development and release process, review and approve proposed development releases, establish software revision control system and repository
- Work closely with IT support partners, especially ITSSD/KMS (Knowledge Management Services) on the specifications and implementation of infrastructure and applications required by the digital platforms
- Supervise recruitment, training, retention, and organization of all technical resources in the transition team in accordance with the hiring process, personnel policies, and budget requirements
- Strong project management, editing and writing skills
- Demonstrated skill in writing and editing with an eye for detail
2
Experience For Aftermarket Digital Communications Specialist Resume
- Writing and editing experience. Be able to quickly grasp complex technical and business concepts and express them in clear, simple language
- Experience in working with Senior Leadership in furthering creative direction and consistency in all materials
- At least three years of writing and editing experience in a professional role
- Proven ability to provide high level of service to demanding internal and external clients
- Create website and digital communications content regarding the DHE’s strategic priorities and statutory responsibilities
- Work well in a fast-paced environment with shifting priorities
- Experience in digital communications, including both web content and social media management
- Preference given to candidates with experience managing social media communication in crisis situations
- Experience working both independently and as part of a team to develop and execute communication strategies
3
Experience For Senior Internal Digital Communications Specialist Resume
- Strong written and verbal communications using various forms of media and tools
- Experience with web analytics, especially Google Suite of products including Google Analytics and Google Tag Manger
- Experience with newsletter delivery and management systems such as iContact
- Adhering to process and championing it, yet being flexible to changing circumstances
- Working software knowledge in the following: MS Office (Word, Excel, PowerPoint)
- Overseeing and delivering accurate execution of product and compliance communications
- Understanding of video editing and production techniques
- Working knowledge of digital and social advertising platforms, tools and campaigns
- Working knowledge of email marketing platforms
4
Experience For Global Marketing Digital Communications Specialist Resume
- Working closely with individual communicators at the plants to develop and update content for theirplant’s intranet and internet pages
- Building relationships throughout UCSF to pitch content strategy consultation services
- Writing web content for medical or science oriented clients
- Understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data as required
- Understanding of public higher education in Massachusetts and/or state government
- Applying best practices to evaluate websites and designing a plan to improve information architecture, content and workflows
5
Experience For Web & Digital Communications Specialist Resume
- Understanding of employment branding development
- Supporting the internal communications strategy, day-to-day communications activities and serving as the point person for specified internal clients
- Maintaining and creating digital signage and presentations, with input from the team
- Supporting a communication strategy consistent with and reflecting the vision of Partners HealthCare
- Training content managers or freelancers to create high-quality website content
- Lead ongoing management of digital touch points, including company websites, social networking landing pages, and mobile apps
6
Experience For Graphic Designer & Digital Communications Specialist Resume
- Confidence in coaching and training others on appropriate selection of channels, depending on audience and desired outcomes
- Knowledge of video production and editing, including working knowledge of Adobe Premiere Pro or similar software
- Expert knowledge of interactive marketing strategies, including social media and email marketing
- Develop product communication and marketing/messaging materials under the direction of product managers
- Produce visually engaging and data-centered presentations utilized for turning dense data concepts into a visual design
- Manage all social media channels (Facebook, Twitter, LinkedIn) including content creation, posting, execution, follower engagement and responsiveness
- Define and execute on an editorial calendar including developing blog content articles to drive website traffic and brand recognition
7
Experience For Online & Digital Communications Specialist Resume
- Track international social media trends and share regularly with the marketing team, providing recommendations for improvement
- Familiarity with established and emerging digital marketing practices, concepts, and procedures
- Shown to have a history of identifying and seizing opportunities; proactively provides solutions and approaches to potential issues
- Multi-task and problem-solve in a fast-paced, changing environment, delivering high-quality work
- Research, draft, and edit content to be used across the office’s digital platforms including email, digital signage, presentations, intranet, etc
- Knowledge of basic accounting concepts and processes
- Assist in strategically examining the needs of the data management system to support communication efforts and program staff needs
- Provide data management training, as needed
8
Experience For Social & Digital Communications Specialist Resume
- Ensure consistent messaging with all products in the division or department
- Create new content for social media, including videos, graphics and infographics
- Collaborate with key constituents to strategically gather data and formulate key points, themes, and deliverables in order to create compelling presentations
- Translate highly complex data into engaging graphs and segments
- Oversee tracking of/improvement against social media metrics
9
Experience For Jo Malone Digital Communications Specialist Resume
- Assist in developing integrated communication strategies
- Manage the Dallas Digital Operations Center (DigiDOC), one of three Red Cross social media listening centers in the U.S
- Frequently manage projects, coordinating deliverables in a timely manner
- Work independently, as well as in a team, in a deadline-oriented setting
- Manipulate images using Adobe Photoshop
10
Experience For Digital Communications Specialist Resume
- A thorough understanding of all aspects of Corporate Communications
- Regular social media user with a keen understanding of who to leverage these platforms for business
- Communication, Working with People, Drive for Results
- Knowledge of current theories and practices in communication research planning and strategy on the role of the digital and mass media
- Knowledge of computer systems, including internet navigation, office applications, and specifically, interactive digital media
- Fundamentals for working in various media formats – print, audio, video, web etc
List of Typical Skills For a Digital Communications Specialist Resume
1
Skills For Senior Digital Communications Specialist Resume
- Advanced interpersonal skills to work effectively as a part of various teams/projects/initiatives
- Strong copyediting, copywriting and proofreading skills
- Strong written, verbal and interpersonal communication skills; specifically in spelling, grammar, punctuation and proofreading
- Strong writing and presentation skills, including the ability to create clear charts and graphs for use in reports and slide decks
- Strong technical skills, including knowledge of the Microsoft Office Suite, Adobe Creative Suite, and social media networks
- Excellent customer service, negotiation and problem solving skills
- Meticulous copy editing skills with strong attention to detail
- Proven editorial skills with the ability to modify tone for varied audiences
2
Skills For Aftermarket Digital Communications Specialist Resume
- Strong interpersonal, collaboration, and presentation skills
- Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)
- Excellent organizational skills with the ability to work well under pressure and perform numerous tasks simultaneously
- Highly organized and the ability to operate effectively in a dynamic, fast-paced environment
- Excellent analytical, project management, written and verbal communication, organizational, and interpersonal skills
- Highly organized, detail oriented, and strong project management skills
- Experience prioritizing, organizing and completing multiple work assignments simultaneously
3
Skills For Senior Internal Digital Communications Specialist Resume
- Solid experience with using traditional/social media monitoring tools such as Cision, Google Analytics, HootSuite® or related social media management tools
- Expert judgment, decision-making, and problem solving skills
- Excellence in critical thinking, writing, and oral communication skills required
- Demonstrated personal and professional experience with managing written and visual content for related mediums and platforms
- Five years of advanced skill in creating effective web sites
- Strong ability to prioritize, multi-task and meet deadlines
- Prior experience in enterprise communications
- Prior experience in corporate communications
4
Skills For Global Marketing Digital Communications Specialist Resume
- Demonstrated experience in Microsoft Office Suite, Adobe Creative Suite and social media
- Prior experience with content management systems desired
- Three or more years' of public relations and/or public affairs experience with experience in social media campaigns and new media
- Preference given to candidates with videography and photography skills
- Proven experience in web design and content management
- Three (3) or more years of relevant experience in a corporate business environment; or appropriate combination of education and experience
- Expert knowledge and skills in the fundamentals of written communications and editorial style
- Expert skills to monitor and assess processes or services and make necessary improvements
- Expert skills to evaluate current programs and recommend and implement enhancements
5
Skills For Web & Digital Communications Specialist Resume
- Expert skills to stay abreast of technological trends and directions and respond accordingly and appropriately
- Expert interpersonal communication and political acumen skills to deal successfully with a variety of publics on both technical and content issues
- Expert project management skills to provide the highest quality digital communication within budget and time constraints
- Excellent news judgment to identify and prioritize stories
- Demonstrated experience working in a social media, digital content or digital communications role for a large and/or complex organisation
6
Skills For Graphic Designer & Digital Communications Specialist Resume
- [Combined experience/education as substitute for experience.]
- Demonstrated knowledge of, and experience in, devising and implementing a communications strategy
- Create images, charts and infographics that more effectively communicate key messages that can be incorporated into digital presentations and in print projects
- Effectively consult with key executives when developing presentations
- Writing experience and knowledge of the AP Stylebook
- Experience building, buying, and managing advertising campaigns on social media platforms as well as Google AdWords
- Experience with leading digital communities through engaging content, thought leadership, enthusiastic presence and compelling content
- Experience writing, editing and managing content for digital communications
7
Skills For Online & Digital Communications Specialist Resume
- Experience developing and managing digital content, including websites and social media
- Proficient experience executing digital marketing plans; includes developing the creative assets for use across CSC’s digital platforms
- Experience developing and executing next generation communication approaches such as social media and mobile friendly channels
- Experience in supporting digital vehicles and driving change in this space
- Demonstrated ability to develop and manage compelling content across traditional, digital and emerging communication channels
- Good composure, comfortable speaking in front of groups for training sessions
- Experience managing or supervising a team, and a passion for science, health care and/or higher education
- Proven success working in digital content marketing
8
Skills For Social & Digital Communications Specialist Resume
- Experience with maintaining websites using a content management system
- Experience managing social media channels and managing communications plans
- Experience with maintaining websites using a content management system, preferably Drupal and WordPress
- Present recommendations to Marketing Department management to maximize effectiveness of current and potential digital marketing programs
- Strong track record of branding and corporate identity building
9
Skills For Jo Malone Digital Communications Specialist Resume
- Experience managing a modern intranet or social platforms for a large-scale organization
- Knowledge and related experience in writing web-based content
- Experience using Basecamp and other web-based tools
- Contribute to achieving business/functional goals and measure communications impact and effectiveness toward those goals
- Able to create compelling copy, demonstrate attention to detail and conduct themselves in a professional manner at all
- Experience with digital corporate communications platforms including knowledge of best practices and social media technology and channels
- Experience in communications, public relations, or marketing with an emphasis on digital and social media
- Experience using Instagram for a business or organization
10
Skills For Digital Communications Specialist Resume
- Experience in digital marketing programs, ideally in a B2B environment
- Solid understanding of the new communications content approaches and vehicles
- Solid knowledge of other communications tools and support, including Skype, WebEx, SharePoint, AV systems, etc
- Experience managing social media sites and websites
- Experience optimizing content for web accessibility
- Experience shooting media-quality digital photos and videos
- Significant experience in presentation design including Keynote and PowerPoint
List of Typical Responsibilities For a Digital Communications Specialist Resume
1
Responsibilities For Senior Digital Communications Specialist Resume
- Digital site development and production experience - Proven ability to develop and implement a strong digital communications strategy
- Be a champion of our brand working closely with our designers and agencies to ensure our brand is being utilized effectively
- Demonstrated aptitude for user-centered design and experience applying and adhering to corporate brand standards
- Excellent attention to detail and proven track record in project management
- Demonstrated experience in using a wide range of social media platforms
- Demonstrated experience in digitally progressive corporation or agency
- Prior experience in communications, media, or PR or related field
2
Responsibilities For Aftermarket Digital Communications Specialist Resume
- Support implementation of processes for drafting, designing, testing, and evaluating digital communications efforts to ensure effectiveness and quality
- Proven success with marketing automation, such as managing a business project to implement marketing automation at scale
- Experience managing and publishing mass communications across various digital platforms, integrated services and metrically managed databases
- HTML coding, photo editing/graphics experience
- Experience generating media coverage
- Generates story ideas using excellent professional news judgment and aligns content with specific channels to support the University's goals
- Experience with integrated digital marketing strategy, tools and campaigns
3
Responsibilities For Senior Internal Digital Communications Specialist Resume
- Work closely with the strategic sales and product marketing teams to ensure a world-class customer experience
- Good understanding of website aesthetics, usability and web design
- Advanced knowledge of and experience using social media sites such as Facebook, Instagram, LinkedIn, Twitter, YouTube
- Experience in digital journalism or marketing is desirable
- Highly proficient in HTML, including solid knowledge of SharePoint, WordPress or similar digital content development and management platforms
- Relevant experience in communications, preferably in an education or non-profit setting
4
Responsibilities For Global Marketing Digital Communications Specialist Resume
- Relevant experience in communications, preferably in an education or non-profit setting
- At least two years of experience directly managing staff
- Able to create compelling copy, demonstrate attention to detail and conduct themselves in a professional manner at all times
- Experience in creating design projects for distribution across multiple communications platforms
- Display good judgment while operating in a flexible and professional manner
- Familiarity with research regarding information architecture, user experience design and website best practices
5
Responsibilities For Web & Digital Communications Specialist Resume
- Two to three years of marketing and communications or/and change management experience in a professional environment
- Experience managing social media and digital communications platforms
- Experience using Google Analytics and other analytics tools such as Hootsuite
- Develop strong relationships with regional program staff
- Prioritize time and manage multiple projects and deadlines simultaneously
- Present various visual concepts and ideas in an organized, effective and thoughtful way
6
Responsibilities For Graphic Designer & Digital Communications Specialist Resume
- Monitor the results of campaigns and recommend improvements to increase effectiveness
- In support of strong safety performance
- Experienced with social media platforms within a business environment
- Develops regular reports with quantitative data and qualitative assessments of the effectiveness of digital communications strategies
- At least four years of relevant experience in managing social media in a professional setting
7
Responsibilities For Online & Digital Communications Specialist Resume
- Monitor and measure effectiveness of digital/social media efforts/presence using various analytical tools and platforms
- Develop strong understanding of UCSF’s key audiences through market research and analytics
- Writing, editing and delivering communication materials about news, events, initiatives and campaigns, using the appropriate communication vehicles
- Working knowledge of social media, content marketing, digital marketing, SEO and web publishing
- Assisting with developing brand strategies and implement and monitor digital marketing channels across multiple forms of media
- Implementing digital communication automation tech and/or processes, and championing this within the team and broader business
- Supporting the review and redesign of existing Product-Owned web pages
- Willing to work outside of standard office hours, including evenings and weekends, if needed
- Liaising closely with our Managers and Sales representatives to ensure consistency of messaging in accordance with brand guidelines
8
Responsibilities For Social & Digital Communications Specialist Resume
- Supporting our Integrated Marketplace team to develop and optimize website content, custom landing pages and online promotions
- Designing digital material including content for Social Media Channels and EDM’s
- Assisting with the implementation of our overall marketing and social media plans
- Managing our WA digital communications channels including Facebook
- Participating in content planning for our global channels
- Producing and managing digital communications plans for local and global messages
- Creating and embedding, in consultation with the Manager Global Online and Social Media, strategic channel plans for WA digital channels
9
Responsibilities For Jo Malone Digital Communications Specialist Resume
- Working knowledge of HTML and Adobe Creative Suite
- Working knowledge of website analytics tools
- Working knowledge of search engine optimization
- Working knowledge of Google Best Practices, SEO, Adobe Photo Shop and InDesign
- Acting as a contact for agencies for product-related material, as required
- Assisting with product launches, video creation and content for social media
- Monitoring industry and competitor activity
10
Responsibilities For Digital Communications Specialist Resume
- Ensuring projects are delivered in within budgets and scope
- Training the WA communications team on digital communications best practice
- Creating written, video and photographic content aligned with our global and WA communications objectives
- Working closely with our web and online specialists to help execute the migration of Platform/Product web content from the current CMS to Adobe
- Serve as Take Note Layout Editor, compiling and distributing monthly newsletter, collecting data and sharing with team on monthly basis
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