Digital Senior Analyst Resume Sample
Work Experience
- Develop research plan for each opportunity
- Conduct Contextual Inquiry style interviews on campus
- Monitor the digital marketplace trends across one or more lines of business (LOBs) and identify, prioritize and assess experience-related trends, business/service models and underlying enablers that meet core customer needs, make internal businesses more profitable and align with BB&T’s strategic priorities
- Stay up to date on trends in measurement, monitoring and other analytics methods
- Serve as a credible resource about the truths represented in data
- Gather, document, analyze and prioritize detailed business requirements based on users and business needs
- Analyze business requirements, procedures and problems and apply solutions in line with business requirements of clients
- Facilitate requirements gathering workshops and one-on-one interviews
- Devise diagrams and flows to illustrate steps and describe logical operational steps of the system
- Write user stories, acceptance criteria and supplementary documentation
- Identify client training needs, create training plans, develop training materials, and conducts training sessions that drive system adoption
- Create accurate work estimates for analyst deliverables
- Leads from concept to execution the implementation of initiatives to enhance the digital property’s user experience. Gathers, identifies and validates business requirements. Services as the business contact for digital properties
- Uncover audience and marketplace insights which showcase the value of USA and SYFY’s digital portfolio
- Experience of digital optimisation (A/B and MV testing) tools and process (preferably Optimizely X)
- Proven hypotheses generation and management experience
- Digital analytics experience, preferably Adobe Analytics
- HTML and CSS skills would be a major advantage
- Data insight & analytics
- Strong numerate skills
- Business acumen & strategic thinking
- Data visualisation and presentation
- Foster effective relationships across this international team by proactively sharing information and working collaboratively with stakeholders including: project management, product development and technology, sales, marketing, and finance
- Provide clear, concise and thorough articulation of MVT hypotheses, owning prioritisation and MVT roadmap
- Build a deep understanding of the performance of the product areas that are MVT capable, using all data available, and use this to help justify investments, inform decisions, drive stakeholder engagement and evolve the customer experience
Education
Professional Skills
- Providing analytical support to understand the customer experience using data from operational processes and digital flows and making recommendations on how to improve
- Demonstrates excellent writing and documentation skills
- Strong time management skills and the ability to self-motivate
- Proven track record of defining, testing, iterating on, and delivering best in class digital experiences
- Experience working with partners and gathering requirements for a Digital Experience (websites and/or mobile apps)
- Proven experience with requirements gathering and analysis techniques such as user stories and use cases
- Business analysis, problem solving and analytical skills with high attention to detail
How to write Digital Senior Analyst Resume
Digital Senior Analyst role is responsible for digital, software, research, reporting, analysis, training, finance, health, powerpoint, documentation.
To write great resume for digital senior analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Digital Senior Analyst Resume
The section contact information is important in your digital senior analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Digital Senior Analyst Resume
The section work experience is an essential part of your digital senior analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous digital senior analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular digital senior analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Digital Senior Analyst resume experience can include:
- Passionate about delivering an amazing customer experience and using VOC to measure success
- Experience of digital optimisation (A/B and MV testing) tools and process
- Reporting on the digital efforts, accomplishments and quantifiable results, and elevating organizational awareness
- Synthesizing complex data from multiple, disparate sources across business units and present analysis, insights and themes in a simple, clear way
- Facilitates story gathering sessions, including leading discussions
- Owns the test & learn agenda for the storefront, proactively building a pipeline of ideas and concepts for A/B and multi-variate testing
Education on a Digital Senior Analyst Resume
Make sure to make education a priority on your digital senior analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your digital senior analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Digital Senior Analyst Resume
When listing skills on your digital senior analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical digital senior analyst skills:
- Effectively communicate issues with the project team, and provide solutions to issues
- Prioritizing work to deliver customer value based on impact
- Experienced at application training and documentation
- Experience in business/finance analysis or in financial services
- Agile Methodology and Tools experience
- Excellent project management methodologies and procedures
List of Typical Experience For a Digital Senior Analyst Resume
Experience For Senior Digital Product Analyst Resume
- Design and update landing pages, site pages and features via content management system, ensuring brand consistency across all channels
- Design and build responsive HTML landing pages for creative campaigns -
- Design and develop a variety of digital campaign assets including banner ads and social media graphics
- Design, build, and deploy responsive HTML email templates
- Implement content, functionality and graphical changes across a large volume of content management sites
- Test websites for functionality in different browsers, on different platforms and on different devices
List of Typical Skills For a Digital Senior Analyst Resume
Skills For Senior Digital Product Analyst Resume
- Developing and evolving ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends and Fidelity’s enterprise goals
- Critical thinker, driven by data, strong analysis skills and an enthusiasm for digital
- Working with other team leaders to deliver a cohesive customer experience across products and channels
- Three to five years of professional digital product development experience, with a focus on digital merchandising and tools, including site search
- Work with stakeholders and partners in gathering and relaying requirements needed to build the digital experience
- Be proactive and highly motivated; demonstrate the ability and desire to work independently and confidently, yet also as part of a team
Skills For Senior Digital Mktg Analyst Resume
- In related technical business analyst experience
- Support BB&T’s Digital Transformation Program and activities that determine and prioritize strategic digital investments
- Creates a consistent, proactive reporting routine for standard program updates and all testing efforts
- Support digital and emerging payment strategies across the enterprise
- Provide understanding and applicability of the latest payment technology innovations and voice of the customer/prospect needs to create growth
- Knowledge of testing strategies, test plans, test execution
Skills For Enterprise Digital & Payments Senior Analyst Resume
- Collect requirements and translate them into stories using a variety of methods (one-on-one, group, JAD sessions, etc.)
- Thorough understanding of "business needs analysis" process and how requirements relate to daily business operations
- Communicates easily with varying stakeholders
- Identify, evaluate and work collaboratively with vendors and partners, ensuring optimal delivery and service levels are achieved
- Balances a sales and service minded approach to create incremental business value while ensuring compliance with brand standards and industry regulations
- Cogently presents strategy and content recommendations to partners across the organization, including senior and executive level management
- Creates a consistent, proactive reporting routine for standard product updates
- Detailed-oriented and able to perform tasks at all levels, including some routine tasks
- Leverages website performance data and industry trends to recommend and lead enhancements to site merchandising, content, features and tools
Skills For Senior Digital Experience Analyst Resume
- Partners with UX, content strategy, product, & marketing/ CRM teams to deliver an integrated channel strategy for all Ally products
- Research and report on activities in the financial technology (Fintech) space
- Conduct in-depth analysis on the opportunities for BB&T to partner, acquire or invest in Fintech
- Support the innovation process (funnel) to mature opportunities from conception to minimize time to market and maximize monetization opportunities
- Top Workplace in Northeast Ohio. Seven years in a row we've received this recognition!
- Has the ability to balance role responsibilities and work load appropriately
- Work with business and technology stakeholders
Skills For Senior Digital Portal Analyst Resume
- Disseminate both business and technical content to a wide variety of stakeholders
- Able to manage expectations of client and internal project team
- Use deep knowledge of the portal and available tools to research responses to customer’s issues and assess data in new ways
- Support the development of a three to five year enterprise digital roadmap that reflects digital marketing, business unit needs/gaps, associate needs/gaps, as well as foundational technology capabilities and other enablers
- Financial services experience or experience in an industry that is complex, multi-channel and regulated
- Build credibility and trust with diverse stakeholders and understands how to influence without authority
- Communicate and drive transparency of project status and commitments for stakeholders
Skills For Senior Analyst, & Syfy Digital & Cross Resume
- Develops, manages and implements product backlog and roadmap
- Leverages website performance data and industry trends to recommend and lead enhancements to these features and tools
- Triages production issues with business and technology partners to ensure swift and satisfactory resolution with minimal impact to users and the business
- Remains engaged in all steps of the enhancement and sprint process, including business validation/testing and participation in regularly scheduled technology releases
- Thrives in a fast-paced, self-directed, team environment and is comfortable presenting ideas and concepts across all levels, both inside and external to the organization
- Able to grasp technical concepts and convey them in a simple, friendly manner
- Three to Five years of professional digital product development & marketing experience, with a focus on digital merchandising and conversion optimization (A/B & multi-variate testing)
Skills For Senior Digital Optimisation Analyst Resume
- Determine product and system needs and objectives and consult with stakeholders regarding problems with current business applications or systems, enhancements, or new functionality
- Prepare and maintain product backlog for maintenance/enhancements and present recommendations to management
- Provides clarification of stories to other project team members to assist them in the creation of their specific project deliverables (e.g., assists the QA team in the creation of the Testing Strategy and Testing Execution Plan for UAT)
- Conduct user testing on current systems, new systems and future maintenance. Verifies the appearance of the testing output to ensure it meets the requirements
- Collaborate with Digital Channels, BATS, Legal and Compliance, Product Management and others to create and implement correct operational and business documentation as they relate to the product or system application