Director, Applications Resume Sample
Davon Herman
497 Don Spring,
Boston,
MA
+1 (555) 892 9187
Work Experience
Director, Applications
03/2017
-
PRESENT
Los Angeles, CA
- Experience in IT with at least 4 years Business Applications management experience
- Execution of business, education, or clinical strategic plans and goals required
- Manage information systems functions and personnel in education, business, or healthcare environment required
- Strong analytical and spreadsheet skills, independent problem-solving skills, and self-direction required
- Exceptional interpersonal and communication skills, written and verbal required
- Work with senior executives, physicians and hospital management required
- Execute on the vision and guiding principles necessary to establish goals, and action plans for IT Claims Systems function
Director of Applications
10/2010
-
10/2016
San Francisco, CA
- Understand the nuances of the business to drive continuous improvement of the efficiency of, effectiveness of, and satisfaction with the people, processes, and technologies in your functional area
- Establish and track detailed metrics based on business objectives and strategic goals
- Establish and foster key relationships with service providers and be a trusted advisor for the Business Stakeholders
- Support efforts to identify and support the development of new capabilities in people, process, and technology
- Staff and support Business and IT initiatives, projects, and programs
- Continuously improve effectiveness, efficiency and customer satisfaction (internal and external customers)
- Ensure corporate governance is managed according to corporate guidelines for IT and Business functions
Director, Business Applications
05/2006
-
06/2010
Houston, TX
- Develop, educate, and enforce IT policies and procedures that improve stability, efficiency, accuracy, quality, and availability of IT systems and functions within your area
- Manage and develop talent within the organization. Provide leadership and mentoring to team members and develop new leaders and successors
- Knowledge of operational governance processes of the IT and business organization
- Knowledge of the development of applications and technology to support the company’s goals
- Knowledge of risk management, resource allocation, and project prioritization
- Knowledge of research and recommendation of new systems, software, and services
- Knowledge of IT and software Architecture, Design, Development, Implementation, Release Management, Incident & Problem Management, as well as Support & Maintenance of business applications and systems
- Knowledge of industry standard technology, tools, benchmarks, applications, and/or project delivery methodology
Education
Trinity University
2000 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Strong written and oral communication skills, with proven track record of working with executives
- Contract management skills with effective negotiation skills
- Excellent interpersonal and organizational skills and an ability to communicate effectively with both technical and non-technical customers
- Highly developed interpersonal and relationship-building skills
- Proven experience in overseeing the management of an ERP system
- Demonstrated experience with project planning and execution throughout the project lifecycle
- Solid communication skills – oral & written
How to write Director, Applications Resume
Director, Applications role is responsible for recruiting, architecture, finance, training, integration, procurement, purchasing, security, analysis, reporting.
To write great resume for director, applications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Applications Resume
The section contact information is important in your director, applications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Applications Resume
The section work experience is an essential part of your director, applications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, applications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, applications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Applications resume experience can include:
- Strong verbal and written communications skills, including executive presentation and summation ability suitable for C-suite and BOD interactions
- Demonstrated experience working cross-country, cross-culture in a multi-site, multi-national organization, preferable Indian culture
- Effectively communicate plans and provide consultative advice, counsel, education and guidance across all levels
- Lead and manage a large staff, developing their skills and abilities to meet the needs of the university
- Work experience that demonstrates increased responsibilities in technology project and department management
- Proven ERP project management experience
Education on a Director, Applications Resume
Make sure to make education a priority on your director, applications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, applications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Applications Resume
When listing skills on your director, applications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, applications skills:
- Excellent communication skills (oral /written/ presentation) with the ability to communicate effectively in technical and non-technical terms
- A proven demonstration of strong written and verbal communication skills
- Develop strong and lasting relationships with client executives, effectively sell new business and follow on advisory engagements
- Proven experience with Salesforce.com configuration (Workflow, Assignment, Reporting)
- For all Malwarebytes team members: Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability
- Demonstrated knowledge of the EMEA Aerospace network and direct experience with regional customers
List of Typical Experience For a Director, Applications Resume
1
Experience For Director of Applications Resume
- Strong organizational skills, the ability to perform under pressure and manage multiple priorities, with competing demands for resources
- Work closely with the Project Management Office to help keep projects related to applications in this area on track and utilizing resources effectively
- Track record of building strong teams including assessing, developing, motivating, mentoring and retaining top talent
- A proven track record in managing and leading others
- Experience working with multiple business application platforms
- Technology management experience
- Proven ability to communicate technical concepts to nontechnical people to drive decisions that lead to positive outcomes
- Responsible for refining, promoting, and enforcing the company’s information technology applications development methodology
2
Experience For Director of Business Applications Resume
- Manage the sales efforts including development of client proposals and pitch mechanics, while teaching team members on selling and go to market strategies
- Knowledge of Healthcare IT claims processing systems, including how to manage and control access to PHI in a Healthcare IT environment
- Oversee day-to-day management of a technical team, consisting of local and remote employees as well as a large number of onshore and offshore contract resources
- Collaborate with the business management team both with the centralized corporate business functions as well as the state level health plan to achieve the successful outcomes aligned with the Molina business strategy
- Participate in technology planning. Drive the implementation of development best practices throughout the organization, while governing control and ensuring objectives are achieved
3
Experience For Director, Business Applications Resume
- Participate IT operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization
- Experience with leveraging and managing IT offshore vendors
- Stay abreast of existing and emerging IT and industry trends associated with current and new technologies
- Provide appropriate succession planning and cross-training for the team
- Possess deep understanding of trends and strategies for identifying solutions to meet client business, financial and technical strategies
- A broad understanding of current and emerging technical architecture (i.e., what is and what is not possible),
- Stay abreast of existing and emerging IT and industry trends and relevant business developments associated with current and new technologies
- Establish team goals, objectives, and operating procedures. Establish lines of control for current and proposed information systems
4
Experience For Executive Director, Business Applications IT Resume
- Develop business case justifications and cost/benefit analyses for team spending
- Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance
- Engage, coach, evaluate, influence and motivate others, providing frequent feedback and positive reinforcement
- Hands-on assistance of current IT staff in supporting 50+ business users and 25+ consultants
- Education in the field of computer science, engineering, or business management
- Responsible for all facets of IT operational support and development for the DC Systems portfolio, which includes the following applications
- Formally act on all banking applications received by the SF Fed
5
Experience For Marketing Director Applications Resume
- Manage multiple initiatives at various stages and to succeed with minimal support focusing on attention to detail and accuracy
- An understanding of business issues and strategy, and the ability to factor them into technical direction and recommendations
- Understand complicated business requirements and facilitate internal discussions to create conceptual solutions and high level sizing estimates
- Ensure IT claims system operation complies with applicable laws and regulations
- Manage maintenance and professional services contracts
6
Experience For Senior Director IT Market Applications Resume
- Source and manage vendor partners
- Act as an advocate for the organization’s IT vision via regular written and in-person communications with the organization’s department heads, and business users
- Assess and communicate risks associated with IT projects, operations, and support activities
- Consult with stakeholders to define business and systems requirements for new technology and process implementations
- Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems
7
Experience For Director of Applications Architecture Resume
- Collaborate and provide leadership, exhibiting dedication to Molina’s mission, modeling, embodying and advocating Molina’s core competencies, values and leadership behaviors
- Create and develop new systems and models by making tough, data-driven decisions without prejudice, accepting, and acting on, facts
- Familiar with enterprise systems application concepts, practices and procedures
- Demonstrated ability to collaborate, build relationships and influence individuals at all levels of technical and professional staff, senior IT management and university leadership, and all sectors of the user community
- Highly developed communication skills, across all media (written, oral, presentation, etc.) are essential, as well as a demonstrated ability to plan, communicate, and build buy-in for projects, priorities, and goals
- Grow, train and retain the top talents required for the team to perform and meet customers’ expectations (external and internal). Encourage team members to explore new opportunities within the region
8
Experience For Director, EMR Applications Resume
- Provide leadership to an Applications team of approximately 10 and growing, including Managers, Project Managers, Program Managers, Business Analysts, and Technical Analysts
- Lead the recruitment, training, retention, and organization of the IT Applications team in accordance with the company hiring process, personnel policies, and budget requirements
- Inventory of current Quality applications and processes in Nexperia, including review and documentation
- Construct and execute strategic and tactical plans to carry out the organization’s objectives
- In coordination with other delivery resources, provide sales and pre/post-sales support to help identify, qualify and close solution opportunities as depicted in the Western Region TMC
- Lead transformation projects as well as build and deliver solutions to the business as part of the company’s change initiatives
- Develop expertise in CPD’s commercial-off-the-shelf and custom applications stack (including PM Web and ArcGIS), and advocate for industry standard use of these tools as appropriate to CPD mission and goals
- Extensive implementation and management experience with SAP ECC6 / BW / BPC / CRM systems. Thorough understanding of the ERP functional and technical landscapes of these systems
9
Experience For Director, Iops IT Global Applications Resume
- 15+years experience in the management, development and support of systems in client server, midrange and / or enterprise server computing environments in a manufacturing environment
- Fully knowledgeable of the systems development life cycle, structured analysis, design and programming techniques, programming languages, file access methods, web-based tools / solutions, system utilities and development tools, application software packages, and PC-based packages used in development or support of production systems
- Expertise in managing large-scale, complex ERP projects ($10M+)
- Strong interpersonal, communication and facilitation skills, including the ability to translate technical information into terms and approaches that can be easily understood and acted on by clients
- Previous track record of success in collaborating to business leaders and functional managers to define and lead information system initiatives, design, implement, and support enterprise applications, with a particular emphasis on BI solutions
10
Experience For Applications Director Resume
- Able and willing to travel when needed
- Maintains leading edge knowledge of Oracle’s solutions by maintaining strong relationships with Product Marketing and Product Development and by attending Oracle’s global product forums (e.g. Open World)
- Design of reference hardware and software based. Reference designs are used to demonstrate the capabilities of new products and develop new applications at a system-level
- Research and remain current on technology solutions that the technology leadership is planning/considering implementing
- Appropriately envision and plan the "art of the possible" with business and IT stakeholders
- Ensure that applications meet or exceed business needs
List of Typical Skills For a Director, Applications Resume
1
Skills For Director of Applications Resume
- A passionate curiosity about the business to effectively influence and find solutions
- Salesforce.com experience, preferable with strong knowledge of Sales & Service Cloud
- Executive presence and communication skills to interface with the CEO and senior management of the company
- Strong familiarity with Oracle’s GMSS services, Purchase Ordering, Contracting and internal marketing processes
- Proven track record of creating a plan, sourcing appropriate resources and managing the team to deliver on time, on specification and on budget
- Prove leadership quality and experience in growing and leading an engineering organization
- Experience developing and leading Development roadmaps on complex projects
- Experience directly managing and leading IT Teams
- Implement and oversee the repeatable process of prioritizing, tracking, delivery and communication of system changes to stakeholders
2
Skills For Director of Business Applications Resume
- Strong understanding of various deployment approaches of technology (SaaS, On premise, etc.)
- Fluent, experienced in Microsoft programming languages
- IT/Technology industry understanding and/or experience
- Experience in running cloud technologies, familiarity with typical ‘DevOps’ tools
- Experience working with plant operations or supply chain
- Five years of experience working with an ERP implementation and/or in an Enterprise application environment
- Three years of experience managing enterprise level projects
- Solid understanding of Development tools and how to apply them to projects and platforms
- Experience with managing development on nodeJS and client side libraries like ReactJS and Redux along with Jquery
3
Skills For Director, Business Applications Resume
- Experience leading WMS implementations in highly-automated (MHE) environments
- Deep experience with the critical systems of a studio, including SAP ECC, Intellectual Property Management Systems such as FilmTrack or SAP IPM, and Salesforce
- Experience managing infrastructure environments that include CISCO, private ISP, Windows, Exchange, MacOS and VOIP
- Work with Digital Patient Experience Program Manager to coordinate and enforce change management, activation planning
- Direct experience managing business critical applications and/or systems management
- Proven ability to understand an organization’s goals and objectives
- Determines new features with appropriate and effective design
4
Skills For Executive Director, Business Applications IT Resume
- Determines/creates an effective structure and organization
- Tertiary qualifications in an information technology and management discipline or demonstrated equivalence
- Experience in aerospace electronic systems
- Experienced with EMEA Aerospace business culture
- Initiative taker who seeks to close actions with a high level of commitment, ownership and with a strong sense of urgency
- Concise communicator, good listener
- Experience in distribution industry systems
5
Skills For Marketing Director Applications Resume
- Experience in SAP
- Support and participate in Steering Committee and Prioritization Committee meetings, as necessary
- Experience with hardware/printed circuit board design
- Prioritize, manage, and communicate plans for system capabilities and deployment
- Develop and maintain consistent process and documentation around prioritization, design, security, compliance, development & deployment
- Proven track record of successful project management and transformative deliverables
- Developing budget, hiring, and roadmap planning within functional areas
6
Skills For Senior Director IT Market Applications Resume
- Leading and directing IT implementation and operational projects at New Relic
- Providing strategic systems advice to senior leaders across Finance, CRM, Marketing, and Support, as well as Business Integration platforms
- Working knowledge of hosted and cloud application infrastructure and best practices
- Emerging Technology Strategy and Assessments (RPA, Blockchain, AI/ Bots, AR/VR, etc.)
- Managing relations with our major anchor SaaS system vendors
- Partnering with other leaders on the CIO team to help delight our internal customers
7
Skills For Director of Applications Architecture Resume
- Willing to work in a fast-paced environment
- Working knowledge of Struts version 1 and 2
- Working knowledge of WebSphere, Rational Application Developer, and Eclipse
- Lead customer engagement process as a technical leader in securing design wins, defining system specifications and collaborating on future projects
- Leading and managing projects
- Interpret Development trends as a foundation for creating and delivering Development solutions
- Participate in creating & maintaining the Service Catalog to ensure consistency with business expectations
- Supports investigations, task forces, regulatory submissions by providing data-based rationales and ensuring data and analytics quality
8
Skills For Director, EMR Applications Resume
- Balance and optimize all business application aspects including security, data integrity, productivity, integration, user training, and user adoption
- Determine staffing needs to maintain proficient operational support, recruiting for needed positions as necessary
- Proactively working with business partners to include upgrades on roadmap (scheduling of the upgrades)
- Views purpose of technology as enabling the business to reach its goals
- Knowledge of applicable data privacy practices and secure programing practices
- Understand complicated business requirements and facilitate internal discussions to create conceptual solutions and high-level sizing estimates
- Persuasive, encouraging, and diplomatic
- Drive definition new products including system and IC specifications
9
Skills For Director, Iops IT Global Applications Resume
- Works with engineering in a leadership capacity
- Investigates new technologies, creating prototypes for business teams
- Leads the discussion to deliver estimates for engineering efforts
- Best of Breed Working methodologies (Agile, DevOps)
- Data & Business Intelligence Strategy, Insight and Analytics (leveraging Microsoft technologies)
- Responsible for career development, performance management and mentoring for direct reports
- Able and willing to travel domestically as needed
10
Skills For Applications Director Resume
- Critical Thinking to understand and solve complex problems
- Technical Acumen to challenge and lead developers, testers, and engineers towards optimal technology solution built using micro-services architecture
- An eye for where and how to improve efficiency in the organization through automation and machine learning
- Knowledge of rich client-side JavaScripting such as JQuery, JqueryUI
- Capable of developing both strategic and tactical plans
- Define the long-term vision and be responsible for scaling our business application ecosystem
- Implement and manage application product roadmap status reporting, metrics and benchmarks
- Liaise with Infrastructure and Architecture teams to assist with platform direction, data processing/retention and overall vision
- Design and implement training plans for team members as well as mentor their professional development
List of Typical Responsibilities For a Director, Applications Resume
1
Responsibilities For Director of Applications Resume
- Proven experience leading a large Salesforce.com implementation through a period of transformative growth
- Continually enhances skills and builds knowledge in all aspects of the organization, the business, and information systems
- Foster an effective organization with growing capabilities and talents needed to deliver the plans of the organization
- Experience of managing global team of 10 or more people across multiple geographies
- Strong hands-on expertise in Salesforce.com (Sales Cloud, Marketing Cloud and Services Cloud), Apttus, Marketo, IVR, GainSight and related applications
- Manage and prioritize multiple, concurrent projects while meeting aggressive deadlines in a fast-paced environment
2
Responsibilities For Director of Business Applications Resume
- Experience managing compliance and controls for SOC/SOX
- Develops measures, and monitors ongoing effectiveness of IT services for assigned business line(s)
- Participate in and moderate IT work prioritization meetings
- Have creative energy and passion for process re-engineering and technology enablement oozing out of your pores
- Coordinate and manage issues that arise, working with all associated services lines and application teams as needed
- Determine areas of support improvement across all affiliated service lines and help determine best optimization paths by working with those service line leads
- Establish functional goals, objectives, and operating procedures
3
Responsibilities For Director, Business Applications Resume
- Significant energy and ability to function in an intense environment demonstrating initiative
- Travel as dictated by business needs, often 50% to 80% overnight travel throughout North America and supporting Global Clients
- Budget and staffing
- Knowledge of applicable data privacy practices and secure programming practices
- Manage team capacity and capability to remain in line with stakeholder expectations
- Manage external resources as appropriate
4
Responsibilities For Executive Director, Business Applications IT Resume
- Participate in budget processes to ensure objectives are achieved within fiscal expectations
- Gathering requirements, develop workflow and system specifications, and execute tasks required to deliver IT applications in support of internal and vendor supported applications
- Understand the strategic direction of the supported business unit(s) and manage the technology applications to enhance the operation of the business
- Define requirements, test plans, and deployment plans in support of the business unit
- Work within the Information Technology group to implement the needs of the business
- Communicate the status of projects and deliverables to individuals involved
5
Responsibilities For Marketing Director Applications Resume
- Define the principles, guidelines, standards and solutions to address critical business needs and opportunities
- Manage and provide direction for the application teams in support of business operations
- Analyze the structure and flow of business work to identify possible application solutions
- Develop productive relationships with business leaders and Subject Matter Experts across the organization to influence how applications can enable new sources of value
- Manage team capacity & capability to remain in line with stakeholder expectations. Manage external resources as appropriate
- Build and maintain KPIs to enable communication with stakeholders and implement a process of continuous improvement
- Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, and recommend solutions for improvement (systems of record, differentiation and innovation)
- Define and enhance methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement. Develop teams and processes that utilize agile methodologies
6
Responsibilities For Senior Director IT Market Applications Resume
- Compile and maintain inventory of company software and systems and their corresponding contracts/agreements. Liaise with company’s software suppliers for prompt resolution of any problems or emergencies
- Manage application group personnel, developing their skills and capabilities to meet the needs of the organization, as well as building on existing recruiting capabilities to address new needs and skills gaps
- Cultivate and disseminate knowledge of application-usage best practices. Ensure process and application documentation is relevant, current and leveraged
- Work closely with the project management office (PMO) to ensure the execution of plans corresponds with what is being promised. Maintain/refine processes for new solution development and support to efficiently meet business expectations
- Help ensure proper collaboration between teams for quality assurance, requirements definition and project management activities
7
Responsibilities For Director of Applications Architecture Resume
- Work with the chief information security officer (CISO) to ensure that the organization's application products are effectively secured and that risks are mitigated
- Excellent oral and written communication skills, as well as ability to present and explain technical information that establishes rapport, persuades others and gains understanding
- Proficient working in collaborative, cross functional work teams comprised of business and technology participants and internal and external vendor partner resources
- Analyzing the needs of customers and establishing priorities for system design and implementation
- Recommend and develop plans for systems development and operations, hardware, software and equipment purchases
- Personnel administration of IS resources, both internal and external - interview, hire and train employees; plan, assign and direct work; appraise performance; reward and discipline employees for performance; address complaints and resolve problems
- Provide direction to the vendors and stay current on the latest technologies of the systems supported by the organization to assist in the future planning of necessary IT initiatives
8
Responsibilities For Director, EMR Applications Resume
- Manage capital, travel, and training budgets for the organization
- Ensure compliance to latest Human Factors standards and FDA Human Factors Guidance. Elicit requirements through a range of activities from planning and leading stakeholder interviews, working from problem statements, articulating business objectives and asking the right questions in the right ways to inform design thinking processes
- Plan and facilitate Design Thinking workshops to support creative collaboration and evangelize customer centricity with clients and other peer IT organizations. Design and conduct usability assessment and provide recommendations for product design improvements based on Human Factors guidelines and industry best practices
- Develop Human Machine Interface (HMI) system requirements working with design team and suppliers to determine mechanical and packaging specifications, environmental specifications, system functional specifications, etc. Fulfill HMI design, development and integration tasks. Assess the usability of various interfaces
- Work with related departments and multiple suppliers for system design, functional development and testing
- Apply ergonomic standards and principles. Determine and implement HMI system architecture and communication network structure
- Develop communication and diagnostics
- Perform internal and external design reviews for prototype and production designs, models, and drawings
9
Responsibilities For Director, Iops IT Global Applications Resume
- Develop and release system software
- Personnel administration of IS resources, both internal and external - interview, hire and train employees
- Reward and discipline employees for performance
- Accountable for establishing and maintaining the Advanced Analytics and Data Strategy and Data Stewardship approach for Tyson in conjunction with the major business functions and IT towers, inclusive of business intelligence, data visualization, master data management and use of data in transactional workflows
- Partner with business leadership to respond to, and proactively identify, challenges that can be solved with system improvements
- Develop and manage an iterative CRM roadmap and strategy capable of supporting the LogMeIn business. Continue to drive completion of existing roadmap initiatives while identifying new initiatives
10
Responsibilities For Applications Director Resume
- Plan and deliver CRM strategies that improve customer acquisition, retention, and engagement
- Evangelize CRM best practices to the internal constituents to ensure solutions delivered are best of breed for LogMeIn’s business model and culture
- Formulate and execute roadmap to create and maintain an integrated CRM ecosystem that supports LogMeIn current business while allowing for scale and aggressive growth
- Perform the needs analysis and vendor selection process for any new technology necessary to improve LogMeIn’s operational efficiency and customer satisfaction
- Traits include strong business acumen, future-thinking, strategic, accountable, collaborative, and proactive, all complementing strong tactical execution skills
- Lead multiple SAP upgrades with minimal downtime
- Implement IPM integration to current SAP stack
- Negotiates and recommends partner and vendor contracts. Monitors compliance of SLAs of partners and vendors
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