Director, Program Management Resume Sample
Macey Lehner
95846 Dino Course,
Boston,
MA
+1 (555) 845 6683
Work Experience
Director, Program Management
03/2016
-
PRESENT
Phoenix, AZ
- Coordinates and oversees the completion of all aspects of several small or moderately sized projects; Ensures adherence to master plans and schedules
- Leads, mentors, and inspires team members cross-functionally to accomplish group goals
- Develops project/program plans and change requests to effectively communicate requirements to gain management support and buy-in
- Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes
- Sets the overarching vision for the Program Management team, and holding the team accountable to business outcomes of the program portfolio
- Works alongside other cross-functional leaders to identify integrated plans across scoped and in-flight projects, ensuring that initiatives are aligned with the Global Marketing, Starbucks Technology, and CRM strategic directions
- Manages relationships with internal and external teams, agencies and vendors to execute plans
- PMP certified with current credentials
Director Program Management
07/2013
-
09/2015
Dallas, TX
- Drive cross-functional project teams of services personnel dispersed across multiple geographies and disciplines in a matrix structure where none of the resources report directly to the program manager. Able to motivate staff and influence their tasks to align with organizational goals and priorities
- Working knowledge of the software development lifecycle from requirements gathering to post-implementation customer support
- Solid understanding of project management techniques, methodologies and best practices
- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services. Act as the primary point of contact between the business and its clients
- Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients
- Establish and continually improve the consistency, predictability, and efficiency of the organization’s project delivery capability by providing leadership in best practices
- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flextronics’ products and services. Act as the primary point of contact between the business and its clients
- Oversee the scheduling, coordination and implementation of contracted Flextronics’ products and services for assigned clients
- Coordinate with the client and Flextronics operations to determine data requirements, production schedule and deliverables as required
Associate Director, Program Management
06/2009
-
02/2013
Philadelphia, PA
- Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flextronics
- Develops and documents program definition. Organizes resources from multiple states and functions and forms program structure
- Provides leadership and direction to multiple program/project managers. program status to executive-level staff
- Works with regulatory agencies to secure approvals as needed
- One or more lines of Capital Markets services businesses (Market Risk, Credit Risk, Treasury, Trading, Backoffice, Equities, Derivatives, Options, Futures)
- Delivering Technology projects using various SDLC approaches (e.g. Waterfall, Iterative and Agile)
- Deep experience managing large, complex, interrelated projects, programs and functions in a matrixed organization
Education
University of Idaho - Boise Center
2003 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Strong interpersonal skills, excellent formal and informal communication skills, innovative problem solving skills and strong facilitation skills are required
- Strong analytical and leadership skills, including creative, problem-solving mindset and excellent strategic thinking skills
- Demonstrated written and oral communication skills, including experience presenting material to senior leaders
- Superior oral and written communication skills as well as presentation skills
- Your strong presentation skills and public speaking experience
- Strong leadership skills and demonstrated success in managing a crossfunctional team
- Outstanding written and verbal communication skills with the ability to effectively present to and engage with a wide range of audiences
How to write Director, Program Management Resume
Director, Program Management role is responsible for leadership, analytical, interpersonal, business, presentation, organization, organizational, executive, influencing, managing.
To write great resume for director, program management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director, Program Management Resume
The section contact information is important in your director, program management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director, Program Management Resume
The section work experience is an essential part of your director, program management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, program management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, program management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director, Program Management resume experience can include:
- Strong organization skills, ability to prioritize in the face of multiple project demands focus on critical details
- Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements
- Experience prioritizing and balancing multiple priorities and projects
- Creatively solve challenging business/technology problems. Demonstrated maturity, judgment, negotiation and analytical skills
- Strong management and leadership skills, in influencing team members
- Or more experience leading projects in oncology, with strong preference for immuno-oncology experience
Education on a Director, Program Management Resume
Make sure to make education a priority on your director, program management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, program management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director, Program Management Resume
When listing skills on your director, program management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director, program management skills:
- Strong analytical and leadership skills, including creative, problem solving mindset and excellent strategic thinking skills
- Strong interpersonal and team building skills, possessing diplomacy and good business judgment
- Demonstrated strong planning and project management skills while managing large, complex programs in the pharmaceutical industry
- Experience in a role demonstrating strong technical, quantitative, or analytical skills
- Very strong interpersonal skills, proficient in leading integrated process teams, as well as coordinating and communicating to multiple stake-holders
- Excellent communication, change management and presentation skills, excelling at presenting project status information to executive level program sponsors
List of Typical Experience For a Director, Program Management Resume
1
Experience For Director Program Management Resume
- Solid organizational skills including high attention to detail and ability to multi-task
- Exceptional written and oral communication skills. Effective in customer-facing situations
- Strong program management skills and knowledge of program management practices in the pharmaceutical industry and common tools utilized
- An effective blend of business, IT, financial and communication skills
- Strong budgetary skills executing both short term and long term strategies and growth of key business initiatives
2
Experience For Senior Director, Program Management Resume
- Strong organizational and communication skills to plan, organize and facilitate cross departmental activities
- Strong English and German oral and written skills are required
- Owning budget planning and tracking, and effectively estimating team capacity
- Demonstrated success in managing multi-line product projects. Experience in leading and directing multiple Project Managers across the enterprise
- Demonstrated expertise working with on new business development with a solid understanding of common product management and development principles
3
Experience For Associate Director, Program Management Resume
- Communication skills, including written and oral communication of executive level information and recommendations
- Provide data driven decision analysis and business decision validation related to program prioritization
- Well-developed communication skills – both written and oral
- Effectively build relationships and collaborate in a matrix organization
- Strong leader who can prioritize well, communicate compellingly and drive organizational excellence
- Resolving priority, work approach, or interpersonal conflicts
- Leading the prioritization and governance of strategic initiatives
4
Experience For Senior Director Program Management Resume
- Proven success building employee engagement; creating, communicating and building understanding of a shared vision
- Proven expertise in developing and moving existing products to new IT platforms, as well as embracing a platform/product development paradigm
- Experience with data analysis, problem-solving, and troubleshooting techniques for developing creative solutions and meeting project objectives
- Resilience and flexibility to succeed in a demanding and challenging project environment, including the ability to manage conflicting priorities
- Experience collecting, analyzing, and presenting engineering metrics
- Ensures high performing sub-team through monitoring and assessing team’s performance and effective partnership with the sub-team lead and Asset Team PM
- Experience monitoring, tracking and continually improving processes (lean methodologies)
5
Experience For Associate Director Program Management Resume
- Experience of writing and leading proposal sales efforts and selling P.S value proposition ie RFPs, sales related activities
- Maintain strong on-going business relationships and securing stakeholder engagement. Contribute to the solutioning of business capabilities
- Experience leading programs to completion, including conducting postmortems or retrospectives
- Experience planning and implementing HR projects (HCM, learning, performance, compliance, reports, analytics)
- Experience in launching and implementing purchasing systems
6
Experience For Executive Director, Program Management Resume
- Working experience in program/project management, strategy or consulting
- Experience interfacing with and presenting to executive management
- Experience leading hardware and software development teams, encompassing Electrical, Mechanical, Embedded software and Enterprise Software solutions
- Experience developing and leading complex electro-mechanical programs
- Ensures effective management of sub-team meetings including scheduling, agendas, minutes, action item follow-up
- Experience delivering projects over $2-3 Million in size and scope, preferably using Agile or Iterative lifecycles
- 10+ yrs. Sourcing/Supply Chain/Logistics/Manufacturing Operations -related experience
- >12 years of program leadership experience, at least half of which leading the planning and execution of global clinical trials
- Progressive experience in planning and leading a broad range of projects and initiatives
7
Experience For Director, Program Management, CIG Resume
- Excellent problem solving and troubleshooting
- Project management or business consulting experience working in complex business environments
- Line management experience with a positive track record of developing and managing employee’s careers
- Experience building relationships and working collaboratively in large, complex matrixed environments to flawlessly, and successfully, deliver business value
- Experience leading business and technology in vetting technical options. The drive and determination to personally see things through to completion
8
Experience For Director, Program Management, SD Resume
- Good understanding of server and cloud computing technologies from providers such as AWS and Rackspace
- Capable of prioritizing tasks to providing a timely schedule of completion
- Experience using and enhancing formal integrated product development processes
- Experience developing formal training and certification of program managers
- Experience establishing scorecards, dashboards and executive messaging to track progress in the enterprise program
- Experience managing and fostering the growth of 2 direct reports
9
Experience For Senior Director, Program Management, Opex Resume
- Have operated in a business with multiple revenue streams including , affiliate, display, licensing, etc
- Experience developing new business capture plans and leading successful proposal efforts
- Demonstrated understanding of the semiconductor industry
- Experience delivering large, complex programs in a matrixed organization
- Experience working on strategy and program/project management at a media company
- Proven understanding of the type of issues that require escalation to executive management
10
Experience For VP, Director Program Management Resume
- Demonstrated ability to drive consensus across multiple stakeholders in the absence of owning official report lines
- Experience in leading large, complex programs with multiple, concurrent workstreams
- Hands-on experience with demand management, scenario planning, what-if analysis and recommendations related to best-fit portfolios to achieve objectives
- Proven ability to resolve conflict (striving for win-win outcomes)
- Project or program management experience working in the digital payments technology industry
- Experience in management and strategy consulting
- Solid, assertive, motivational leader able to guide a team into reaching common goal through encouragement, belief and the search for excellence
- In-depth proven knowledge of the IC and customer mission requirements and buying habits
- Experience managing multi-disciplinary development teams in various stages of drug development and commercialization
List of Typical Skills For a Director, Program Management Resume
1
Skills For Director Program Management Resume
- Demonstrated work experience in establishing and maintaining good working relationship with all levels of a program management organization required
- Strong motivator of people with solid experience in coaching and developing
- Demonstrated change management experience (i.e., knowledge and application of principles, experience developing and executing plans)
- Strong knowledge of design, development, and integration experience utilizing systems engineering approaches and experience desired
- Excellent Writing Skills (Technical Writing desired)
2
Skills For Senior Director, Program Management Resume
- Contract negotiation skills and experience managing teammates and subcontractors
- Demonstrates emotional intelligence and high level influencing skills
- Expert problem solver, using proven methods to solve difficult issues effectively
- Experience in dealing with ambiguity, effectively copes with change
- Proven leadership skills and strategic problem-solving ability
- Strong facilitation, negotiation, influencing and issue resolution skills
- Deal effectively with multiple priorities
- Excellent organizational and time management skills for managing multiple diverse initiatives
3
Skills For Associate Director, Program Management Resume
- Excellent facilitation and team leadership skills
- Strong communication skill trait, and proven track record of risk management and drive cost improvement with manufacturers
- Excellent verbal and written communication skills; ability to present to executive team on BU proposal and plans
- Strong leadership skills with presence, credibility and ability to communicate at senior executive levels
- Excellent written and verbal skills with the ability to explain complex subject matter in simple but accurate terms
- Excellent communication skills (verbal, written, presentation) with ability to communicate across all levels of the organization
- Good verbal and written communication skills- internally and externally
- Proven leadership skills, team-orientation, and a proactive management style
- Strong MS Office skills (i.e. Outlook, PowerPoint, Excel)
4
Skills For Senior Director Program Management Resume
- Strong MS Office skills (i.e. Outlook, PowerPoint, Excel), MS Project,
- Proven leadership and management skills, team-orientation, and a proactive management style
- Proven conflict management skills and remains composed under pressure
- Demonstrated technical and interpersonal skills required to develop and maintain relationships with colleagues internally and externally
- Provide strong leadership, organization, and program management skills to the organization
- Your excellent written communication skills
- Excellent interpersonal and communication skills and ability to interact and work with staff at all levels
5
Skills For Associate Director Program Management Resume
- Experience managing travel industry accounts. Proven sales experience
- Strong communication, organization, analytical, presentation, and people skills
- Training and cross-training skills
- Coaching & Mentor Skills
- Sell across the organization developing compelling value propositions and evangelizing them effectively
- Proven experience in negotiating difficult matters, influencing others to achieve results and facilitates cross functional project teams
- High-level attention to detail and problem-solving skills – help desk, trouble-shooting
- Demonstrates good judgment in selecting methods and techniques for achieving solutions
- Experience establishing and managing highly-effective external collaborations
6
Skills For Executive Director, Program Management Resume
- Proficient computer skills, Microsoft Office Suite; working knowledge of program/project management software (Basecamp, MS Project)
- Seasoned pharmaceutical/biotechnology program/project manager, with solid experience in leading drug programs from development into commercialization
- Demonstrated/proven ability to drive change and continuously improve existing processes required
- Demonstrated ability to adapt to shifting priorities, demands and timelines
- Experience in people management, or compensating work experience
- Mix of experience in engineering, business development and program management of EOIR systems experience
- Strong experience interfacing to senior leadership
- Well-developed strategic thinking and leadership skills
- Demonstrated experience building exceptional, results-oriented teams
7
Skills For Director, Program Management, CIG Resume
- Experience with a proven record of managing in an international / multi-cultural environment
- Grow program managers and scrum masters in accordance with the company career model framework. Staff programs effectively as needs arise
- Review and analyze information to make good decisions for the good of the project
- Proven success managing competing demands and balancing multiple priorities while ensuring deadlines are met
- Demonstrated experience working with business or product teams to drive enablement of new capabilities and simplification of existing processes or tools
8
Skills For Director, Program Management, SD Resume
- Financial, budgeting & analytical skills
- Relevant experience in Semiconductor Industry; and have experience in managing complex cross functional projects
- Self-driven, motivated and excellent in problem solving skill with exceptional analytical and persuasion on directions; organizational catalyst
- Exceptional written and verbal communication skills for employee and customer relations and large group presentations
- Effectively manage multiple diverse cross-functional teams
- Proven ability to scale an organization, with experience at mid-sized companies
- Strong preference for experience in modern project portfolio management tools (Innotas/Planview, Planisware, Daptiv, Gensight or similar)
- Experience in balancing daily pressures w/ the need to focus on long term priorities & goals
9
Skills For Senior Director, Program Management, Opex Resume
- High-level computer skills required – e-mail, spreadsheet, word processing, Point-Of-Sale systems, network administration, and/ or databases
- Moderate level mathematical and analytical skills
- Strong project management/process background experience with a wide variety of methodologies, able to help lead general process direction
- Superior conceptual and analytical skills, with ability to succinctly interpret data and strategic frameworks for executives
- Effectively communicate with stakeholders and senior management
- Strong technical program management experience with a focus on financial analysis, impact analysis and strategic direction
- Experience in cross-functional program management, with product or software experience
- Advanced PC and analytical skills
- Disciplined in organizational skills
10
Skills For VP, Director Program Management Resume
- Ensures teams understand and execute their responsibilities effectively and efficiently, within project cost and schedule
- In Chief of Staff and/or PMO role with demonstrated successful implementation experience
- Motivate and negotiate effectively with key employees, top management, and internal stakeholders to take desired action
- Solid understanding of the value of analytics, master data management, and other disciplines that underpin good analytics practices
- Procurement/Sourcing, Supply Chain Management Experience, or related experience
- Actively promote continuous learning to improve skills of self and the group
- Identifies strategic opportunities for the platform or BU and effectively communicates them to executives
- Develop, motivate and lead strong, effective, teams
List of Typical Responsibilities For a Director, Program Management Resume
1
Responsibilities For Director Program Management Resume
- Act as the Program Manager for assigned strategic initiatives by developing the program plan, coordinating and directing Project Managers and proactively monitoring and resolving strategic program risks, dependencies and issues (escalating to executive level where required)
- Demonstrate exemplary analytical skills
- Builds and manages PM team to effectively plan, execute and ensure effective communication to align activities and strategy
- Your strong relationship skills
- Excellent interpersonal and interaction skills to include communications, presentation and conflict resolution required
2
Responsibilities For Senior Director, Program Management Resume
- Strong people management skills and ability to successfully work with internal partners across the organization
- Excellent presentation skills)
- Demonstrated experience leading strong customer-facing teams
- Allocates appropriate resources to ensure that projects are managed effectively and are completed within committed time, scope and budget
- Demonstrated excellent leadership
- Provides management and leadership skills and drives execution on portfolio goals
- Managing inventory effectively
- Effectively manage virtual project team throughout the business including direct reports
- Effectively manage multiple teammates and subcontractors, developing clear statements of work
3
Responsibilities For Associate Director, Program Management Resume
- Collaborate closely with IT colleagues around the globe to effectively coordinate and streamline execution of projects
- Develop talent by enabling employees working on the programs to extend their skills, knowledge, and network
- Proven experience managing through organizational growth and change
- Strong experience working Agile and Iterative Development methodologies
- Industry experience, 5 or more years program management experience
- Demonstrated experience in a global and multi-cultural environment
- Strong experience in aviation systems
- Effectively evaluate trade-offs between cost, schedule, and customer benefit
4
Responsibilities For Senior Director Program Management Resume
- Builds strong customer relationships and demonstrates ability to influence customer decisions
- Effectively manage third party partners in completing assigned activities
- Strong attention to detail, adherence to deadlines and excellent follow through
- Demonstrated experience impacting change across executive levels, functions and geographically spread global programs
- Consulting experience as an intermediary between business and IT teams
- Function as a SME on designated programs by ensuring understanding of technology components and customer experience impacts
- Experience managing to and delivering to expectations from multiple stakeholders both business and technical
- Experience and understanding of the creative process
- Program Management experience with at least 2-3 years on modern Saas, cloud and emerging technologies projects
5
Responsibilities For Associate Director Program Management Resume
- Ensure effective and efficient regular formal and informal communications with the Core Teams using a variety of tools and channels
- Facilitates the process of project solicitation, selection, prioritization, implementation, and monitoring
- Ensures projects have solid development plans including detailed timelines with durations, dependencies, critical path, and milestones
- Ensures effective resourcing and program management with internal and external stakeholders
- Establish, with their internal customers, prioritizing the many opportunities to improve TGI processes
- Life Cycle Systems Engineering (IEEE 12207 or equivalent processes) Experience
6
Responsibilities For Executive Director, Program Management Resume
- Collaborate cross-functionally on the development of a comprehensive product roadmap focusing on the best possible client experience
- Direct project management experience with at least 2 in a PMO supervisory role supporting product development teams
- Complete customer focus with a deep understanding of customer experience
- Proven track record of problem solving to facilitate program execution
- Experience in managing large project teams of 10-20 associates across multiple functions in the company
7
Responsibilities For Director, Program Management, CIG Resume
- Experience and understanding of voice of the client / customer insight tools and methodologies is desirable
- Experience as a Program Manager / Project Manager leading large scale implementation/integration programs
- Experience launching new products / businesses
- Proven ability to manage large and small projects, bringing them to completion with speed, accuracy, consistency, and quality
- Project management experience in a manufacturing, assembly, or construction firm
8
Responsibilities For Director, Program Management, SD Resume
- Experience, interest and adaptability to working in a Waterfall and Agile delivery environment
- Experience working with 3rd party offshore project resources and vendors
- Proven track record of multi-tasking on multiple projects
- Experience managing large scale programs/projects (business and/or IT)
- Experience managing IT investment portfolios or sub-portfolios
- Manage globally through complexity and ambiguity along with competing priorities
- Demonstrated expertise working with product strategy and management
9
Responsibilities For Senior Director, Program Management, Opex Resume
- Proven Leader with ability to manage multiple complex cross-functional teams and processes
- Researches, designs, and develops projects that deliver cost-effective services to support the Company's business objectives
- Directs cross-functional teams in context of new product development, product launches and as well as other high priority projects
- Significant experience (15 years+) in drug development and commercialization with exceptional business acumen and executive, general management perspective
- Rapidly identify key priorities, align strategic and tactical plans, and motivate cross-functional teams
- Program management, product management or engineering management experience using formal techniques and practices
10
Responsibilities For VP, Director Program Management Resume
- Proven ability to influence and affect change at all levels of the organization without having positional authority
- Experience running Kaizen or Lean events (desired)
- Experience in Hypothesis Testing or Statistics or Analytical tools (desired)
- Operates across the enterprise to resolve elevated issues internally and with the customer, working to ensure removal of roadblocks to success
- Track and ensure closure of engineering status, issues and facilitate effective communication
- Gain solid understanding of company capabilities and represent them to external and internal customers
Related to Director, Program Management Resume Samples
Operations Management Leadership Program Resume Sample
Work Experience
• Fluent in English and Spanish. Both languages are required
• Plan and perform assigned tasks within the framework of areas’ schedules, budget, quality and cost constraints while maintaining accuracy and thoroughness in results
• Two-year program that allows members to build l...
Professional Skills
• Prior intern, co-op, or research experienc...
• Prior internship, cooperative studies or r...
• Proven decision making skill in an ever ch...
Program Management Senior Resume Sample
Work Experience
• Manage and direct outsourcing services which includes service desk, end-user support (deskside support), infrastructure within agreed upon KPI’s, SLO’s and SLA’s
• Maintain compliance and visibility of customer SLA’s, KPI’s and dashboards through company best practices and customer requirements
&nb...
Professional Skills
• Demonstrated Program Management and leader...
• BA/BS or equivalent experience and 12+ yea...
• Strong program management skills and abili...
Technical Program Management Resume Sample
Work Experience
• Technical Program Management experience in an Internet-related program or applications environment (or equivalent)
• Lead the Program Management team responsible for the definition and documentation of high quality requirements for engineering implementation
• Support the lon...
Professional Skills
• · Ensure our leaders grow in their skills ...
• Ensure our leaders grow in their skills an...
• Demonstrated past experience in defining a...
Program / Business Manager Resume Sample
Work Experience
• Developing multi-year product roadmaps with our customers and Strategy & Architecture teams
• Creating and supporting the approval of business cases for Business Intelligence initiatives
• Successfully executing approved program and sub-projects to agreed time, scope, bud...
Professional Skills
• Strong conceptual and analytical skills, w...
• Analytical skills, with experience solving...
• Strong influencing and team building skill...
Program Engineering Resume Sample
Work Experience
• Ramping the program to volume production and meeting our customer and internal goals
• Motivating the team and partitioning out responsibilities to the team members in a balanced and appropriate fashion. Effectively working with the individual’s functional managers to get the most out of all team m...
Professional Skills
• Strong Leadership skills and the ability t...
• Well developed PC skills
• Demonstrated experience with a high level ...
Op Program Resume Sample
Work Experience
• Participate in analysis and decision support for future business opportunities
• Be a part of an organization and industry that is paving the way for the technologies of tommorrow
• Cash Services: Supports the Cash Centres through the provision of Policy Procedures & Foli...
Professional Skills
• Strong, proven leadership capabilities and...
• Basic technical programming and logic skil...
• Strong organizational & decision-making sk...