Director Surgical Services Resume Sample
Tyshawn Kozey
48066 Karina Mission,
San Francisco,
CA
+1 (555) 494 4587
Work Experience
Director Surgical Services
09/2016
-
PRESENT
Dallas, TX
- Responsible for implementation of leapfrog initiatives related to patient care and safe practice within the Pre-Op, OR, SP, and PACU department’s areas
- Integrity:Behaves ethically and honestly; supports workplace diversity; communicates openly in all directions; balances work/life issues; fosters trust in relationships; allocates resources effectively
- Teamwork:Promotes cooperation; build bridges of cooperation; actively contributes to group efforts; supports team decisions; puts aside self interest; works with diversity. Works as a team member through interaction, assistance, and demonstration
- Customer and Quality Focus: Knows customers and adds value; actively listens; treat customers like business partners; monitors quality and customer satisfaction; adheres to high standards; manages customer expectation. Demonstrates customer service skills with both internal and external customers. Treats patients/customers as individuals with unique values, beliefs, and practices
- Individual Leadership: Demonstrates confidence in own skills, knowledge and ability and opportunities for personal growth and ability to accept and adapt change
- Develops and administers pediatric, adult, geriatric and adolescent services as necessary to include nursery nursing care
- Develop, monitor, appraise and analyze budgetary goals and outcomes within the Medical Department
- Develop,interpret, inspect and review policies and procedures within the services provides
Director, Surgical Services
04/2011
-
07/2016
San Francisco, CA
- Collaborate, develops and participates in marketing of the Department, including educational program development, external advertising and working in alliance with local and regional programs
- Develops and implements departmental goals, plans, and standards consistent with the administrative, legal and ethical requirements/objectives of the organization
- Directs and evaluates departmental operations, including information technologies, service level determination, and complaint management, to achieve performance and quality control objectives
- Three to five years progressively responsible management experience in an OR setting
- ACLS and BCLS required. CNOR certification achieved within first year of employment
- Represents surgical services in leadership meetings
- Ensures division adheres to organizational service excellence standards and best clinical and administrative practices
- Supports institutional compliance with all regulatory requirements and standards of practice, including The Joint Commission and CMS
- Responsible for developing and maintaining an active “continuity of operations” plans for crisis and disaster situations including plans to keep personnel safe in a disaster and for monitoring the physical/mental well-being, stress levels and demands on staff during crisis/disaster. Provides consistent and rational leadership in organizing a response to a crisis and/or disaster
Administrative Director, Surgical Services
07/2007
-
01/2011
Boston, MA
- Effectively develops partnerships with physicians and other care providers to plan, support and evaluate care and outcomes. Efforts result in positive comparative outcomes
- Collaborates with Human Resources to ensure effective recruiting, compensation, staff development, policies and procedures to provide qualified employees to meet the organization’s need and to retain qualified staff
- Supports nursing/hospital philosophy and mission
- Participates in supporting the organization’s vision, mission and values and adheres to DeKalb Medical Standards of Behavior
- Collaborates with surgical leadership to ensure volume objectives, clinical program growth is achieved
- Progressive nursing leadership experience
- Demonstrated track record building high performing, patient & safety centered surgical teams
- Demonstrated experience of improving surgical operations with positive outcomes in quality, cost and productivity
Education
University of New Mexico - Gallup
2003 - 2007
Master's Degree in Nursing
Professional Skills
- Strong relationship building skills with leaders and surgeons
- Ensures staff is provided with professional development opportunities as needed to maintain and enhance skills needed for excellent clinical practice
- Management experience (2-3 years of which includes experience with managing daily operations, staffing and budgets in surgical services)
- Clinical experience in a Peri-operative setting. 1 year of leadership experience
- Relationship building skills with surgeons
- Five years perioperative clinical experience with two years leadership experience required
- Effectively prioritize responsibilities while under pressure
How to write Director Surgical Services Resume
Director Surgical Services role is responsible for clinical, government, research, education, design, oncology, compensation, training, finance, health.
To write great resume for director surgical services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Director Surgical Services Resume
The section contact information is important in your director surgical services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Director Surgical Services Resume
The section work experience is an essential part of your director surgical services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director surgical services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director surgical services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Director Surgical Services resume experience can include:
- Demonstrates knowledge and skills and keeps knowledge and skills updated. Maintains availability as a resource
- A visible leader with strong strategic & execution skills
- Track record in maintaining positive, collaborative and effective relationships with physicians, peers, subordinates and superiors
- Develop strong working relationships with stakeholders, staff, and peers quickly
- Demonstrates continuous learning orientation and inspires confidence with clients, colleagues, and employees
- Experience in acute care
Education on a Director Surgical Services Resume
Make sure to make education a priority on your director surgical services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director surgical services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Director Surgical Services Resume
When listing skills on your director surgical services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical director surgical services skills:
- Demonstrate ability to effect good medical-staff relations, working with highly qualified specialty physicians
- Skills in hospital and physician practice finance/budgeting and program development & management required
- Effectively design and manage projects
- Experience developing and implementing policy and procedures
- Through research and planning ensures patient care is delivered in accordance with the professional standards for nursing practice and is evidenced based
- Experience in supervising a large number of technical, clinical, and clerical employees
List of Typical Experience For a Director Surgical Services Resume
1
Experience For Director, Surgical Services Resume
- Development of departmental operating and capital budgets and monitoring revenues / expenses and capital budget for scope of operations
- Promotes an environment of transparency with the use of visual management boards on nursing units
- Assists in St Joseph’s business planning process
- Identification of regional outreach opportunities providing community education programs
- Collaborates with Community Relations / Marketing on the design and implementation of annual communication plan
- Formulates and implements hospital and departmental goals; for Surgical Services; integrates goals with overall hospital objectives and plan
- Manages the operation of departments by assisting Finance with preparation of annual budgets; evaluates budget variances regularly. Ensures that supply inventories are adequately maintained in order to provide quality and continuity of care
2
Experience For Director, Surgical Services F Resume
- Provides leadership and effective personnel management by maintaining and evaluating team member performance and attendance, and providing opportunities for staff development. Promotes and communicates the culture, values, and commitment of KYOne through programs that ensure provision of high quality levels of guest service
- In leadership/management
- Moderate to proficient with MS Word, Excel, and PowerPoint
- Leadership:sets a living example; develops and communicates a shared vision; demonstrates credibility; acts with strategic focus; makes effective decisions; delegates appropriately; selects the right people; thinks beyond today’s practice
- Advances the patient experience agenda in Surgical Services
- Identifies modifications necessary to reflect staffing patterns in relationship to patient acuity, technology, and resource management annually, and as needed to meet the changing needs in health care
- Observe, analyze and interpret general, technical and clinical data (verbal and written)
3
Experience For Administrative Director, Surgical Services Resume
- Personal characteristics and management style that emphasizes teamwork, communication, collegiality, flexibility, trust and patience
- Adheres to the hospital’s core values: Safety, Compassion, Integrity, Connection, Communication and Commitment
- Demonstrates the traits, inclinations, and dispositions that characterize successful leaders, exhibiting behavior styles that meet the demands of the leader role. The key actions are engaging people, driving toward success, sustaining a positive lookout, and inspiring confidence
- Aligns systems and processes to support project implementations
- Develops effective working relationships with direct reports that elicits their trust, provides coaching, feedback, instruction, and development to help others excel
- Ten (10) years of experience in a healthcare environment, preferably in perioperative and/or procedural based services required
- Ensures performance improvement and organizational compliance with legal and regulatory requirements by monitoring and evaluating the quality and appropriateness of perioperative care and patient outcomes within the service line
- Practices sound fiscal management for areas of responsibility
- Collaborates with key medical staff, hospital leadership, management and staff to facilitate, coordinate, communicate and resolve problems
4
Experience For Administrative Director Surgical Services Resume
- Directs human resource management for the delivery of patient care throughout the specialty division
- Facilitates inter/intradepartmental staff leadership to ensure positive outcomes
- Current PA RN licensure required
- Licensure/Certification/Registration: PA RN Licensure, CPR
- Inspires staff enthusiasm for and generates commitment to program goals. Builds support for changes in direction among people with diverse interests, needs, and values
- Ensures the development of the standards of performance, evaluation of performance, and initiates or makes recommendation for personnel action. Holds team and self-responsible for maintaining the highest possible performance standards and meeting agreed upon commitments even under difficult circumstances
- Directs all clinical services and program development for the Operating Room, PACU, SSU, Central Services, Anesthesia, Preadmission Review, and the Jefferson Surgery Center
- Promotes staff participation in the annual NDNQI nurse satisfaction survey. Additionally, coaches managers on identified opportunities from nurse satisfaction survey results
5
Experience For Director, Surgical Services Improvement Resume
- Actively participates in review and identification of opportunities of nurse quality indicators as measured by NDNQI at individual department level partnering with nurse managers
- Analyzes clinical service areas for operational effectiveness, using dashboards and other data sources
- Actively participates in the development and communication of nursing's shared vision
- Oversees and ensures that standards of care are maintained relative to quality management, utilization review, and discharge planning
- Accountable to ensure ongoing development and operation of Shared Governance model in all departments
6
Experience For Senior Director, Surgical Services Resume
- Benchmarks AHN-SVH performance against national best practices
- Performs large scale project management independently
- Implements and monitors initiatives to recognize, reward and incentivize staff
- Seeks out learning opportunities to enhance professional growth and development. Creates and updates personal professional development plan annually. Minimally meets state requirements for continuing education
- Identifies opportunities for journal publications for self and staff
- Participates in a research project
- Lead and support evidence based projects & nursing research by assisting in the identification of opportunities to incorporate the scientific method into nursing practice
- Builds trusting and collaborates relationships with other hospital departments, patient care units, ambulance services, medical staff, patient and families, law enforcement officers, clergy, morticians, media and other health facilities
- Reviews patient satisfaction data and findings from Press Ganey and assists in coaching managers formulate improvement plan
7
Experience For Executive Director Surgical Services Resume
- Serves as a consultant for nurse managers and medical staff on patient care or nursing issues assisting with interpretation of Health Center policies to ensure patient needs are met
- Is accountable for the care of patients, the practice of nursing, interdisciplinary collaboration and department/unit based operations
- Manages conflict by addressing it at the source and in a calm manner
- Represents the discipline of nursing and department at the hospital-wide committees and initiatives
- Develops creative approaches to department operations and staff development and encourages others to do the same
- Ensures that supplies, equipment and appropriate resources are available for optimal patient care
8
Experience For Senior Director Surgical Services Resume
- Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: 51-100
- Approximately 1800 procedures annually
- Hospital holds accreditations in Burn, Chest Pain, Stoke
- Partners with Administration in growth strategies
- Partners with Administration to onboard newly recruited surgeons
- Directs the staff and programs of the unit
- Develops and introduces approved standards and guidelines for service programs
- Plans, manages. Evaluates, and provides for the delivery of patient care, having 24-hour primary responsibility through optimal utilization of technical and human resources. Responsible for business and administrative activities such as
9
Experience For Interim Director, Surgical Services Resume
- Assists in facility planning and operations development for new addition
- Supervisory responsibility for Managers over assigned patient care operations
- Works with physicians groups on evaluations of new technology, expansion of service lines, review of outcomes data for performance improvement
- Develops annual customer service, employee/physician satisfaction and quality goals
- Monitor all sterilization procedures
- Participates in appropriate professional organizations and develops a professional network
- Promotes staff autonomy and decision making through support of a shared governance structure. Establishes a work environment that facilitates staff accountability and responsibility. Optimizes staff potential and retains qualified, competent and satisfied employees
- Provides expert clinical guidance in a specialized field and coordinates patient care quality initiatives
- Job Responsibility 1 :Assesses a healthcare facility's nursing practice and its impact on patient outcomes. Oversees established patient care standards and develops and implements quality improvement initiatives
10
Experience For Director Surgical Services / Days Resume
- Job Responsibility 2 :Provides clinical direction to nursing staff in the delivery of patient care programs. Provides complex, direct patient care, often in an area of specialty
- Job Responsibility 3 :Provides consultative care and guidance to patients, family, and other members of the clinical staff
- Job Responsibility 4 : Conducts research into area of specialty and uses findings to provide measurable improvements in patient care and clinical outcomes
- Current licensure in the state of Tennessee as a Registered Nurse
- Advanced Cardiopulmonary Life Support (ACLS)
- Pediatric Advanced Cardiopulmonary Life Support (PALS)
List of Typical Skills For a Director Surgical Services Resume
1
Skills For Director, Surgical Services Resume
- Develops positive working relationships with staff and other functional team members within the hospital as well as with both internal and external referral sources
- Works effectively and collaboratively in a diverse and multi-cultural environment
- Effectively run meetings to negotiate deadlines
- Maintain staff productivity evidenced by good morale
- Experience as a RN and 5 years leadership experience
- Schedule adequate staff to ensure efficient, effective, and safe nursing care is provided
- Three to five years’ previous leadership experience in operating room, recovery and endoscopy
2
Skills For Director, Surgical Services F Resume
- Experience working in a union environment highly advantageous
- Current progressive nursing experience in surgery and critical care
- Three (3) or more years’ progressive experience in a leadership position in the perioperative or outpatient surgery setting required
- Assure implementation and evaluation of IOP activities as evidenced by timely reporting of outcomes by due date
- Experience in Surgical Services, preferably OR nursing
- Seven (7) years of progressive leadership experience in a healthcare setting, required
3
Skills For Administrative Director, Surgical Services Resume
- A proven record as a self-starter and team builder who recognizes and supports associates in achieving the organization’s mission, goals, and objectives
- Experience in leadership role
- Experience in employment management practices
- Progressive management experience in a relative clinical environment. (Required)
- Six years of progressively responsible leadership experience in surgical services required
- Five years of management experience in Surgical Services in a highly complex surgical environment required
- People focused leader with a track record of strong engagement scores
- Proven ability to adapt quickly to cultural environment and be successful
4
Skills For Administrative Director Surgical Services Resume
- Advances the customer experience in Surgical Services
- Creates an environment that embraces cultural diversity and recognition that we are stronger as an interdisciplinary team when we embrace our differences
- Utilizes a transformational leadership style to facilitate effective change management principles to drive needed improvements
- Conducts staff meetings to facilitate active communication, team building, problem-solving and training
- Represents Saint Francis Medical Center in community, state and national, including serving on governing and regulatory bodies
- Accountable for directing, supervising and evaluation of patient care given on assigned nursing units
- Responsible for supervising and directing educational, financial, staffing, equipment and supply needs for assigned units
- Evaluate and select products to be used in Operating Room by using products or comparing information and prices
5
Skills For Director, Surgical Services Improvement Resume
- Coordinate Operating Room schedule with appropriate personnel (I.e., Anesthesia, Physicians, Nursing personnel)
- Knowledge of accounting and budgeting principles
- Drives toward success by actively seeking competitive advantage and proactively seeking business opportunities
- Develops base staffing patterns for each area and ensures availability of sufficient qualified nursing staff to meet patient care needs
- Completes timely, meaningful performance evaluations and provides regular feedback and mentoring on performance
- Collaborates with the Medical Director(s) regarding patient care issues and communication with the Medical Staff
6
Skills For Senior Director, Surgical Services Resume
- Oversight of all unit budgets in Surgical services. Assists in the preparation and submission of annual operating budget, reviews financial reports weekly/monthly and takes corrective action as needed
- Demonstrates accountability and effectiveness in adherence to staffing guidelines
- Proactively educates all surgical related departments regarding quality issues/priorities, new statutes/initiatives, and medical safety/PI activities
- Responsible for management and supervision of nursing managers on assigned units
- Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of areas of responsibility
- Bachelors of Nursing required
- National Certification required within 1 year of taking position
- Knowledge of regulatory requirements including Title 22, Title 24 and Joint Commission
- Knowledge of word processing application programs and spread sheets
7
Skills For Executive Director Surgical Services Resume
- Develop and maintain accountability for personnel, operating and capital budgets for Surgical Services cost centers
- Track record of accomplishments growing surgical volumes
- Direct the departmental scheduling of procedures
- Prepare and implement annual budget staying below or within projected budget
- Serves as a role model for staff by actively demonstrating behaviors consistent with the core values
- Behaves ethically and honestly, demonstrating alliance with the company’s code of conduct
- Promotes a professional work environment through organizational analysis, strategic planning and sound management principles
8
Skills For Senior Director Surgical Services Resume
- Promotes and ensures professional practice and continuing education throughout the specialty division
- Financial stewardship: monitors, controls, and is accountable for maintaining departmental costs within budgeted allocations
- Serves on and provides leadership to health care related work groups within and external to Saint Francis Medical Center
- Develops, operationalizes and maintains special programs to increase financial viability, improve quality / safety and enhance patient / staff satisfaction
- In conjunction with the medical staff and hospital leadership, ensures a robust approach to directing and coordinating surgical services for Beaumont, Grosse Pointe
- Develops long-range goals, annual objectives, and strategies for area(s) of responsibility
- Provides input into major capital expenses related to surgical services (e.g. surgical equipment)
9
Skills For Interim Director, Surgical Services Resume
- Monitors activities for and ensures compliance with laws, government regulations, CMS and joint commission requirements, and policies related to surgical services
- Collaborates with clinical leadership to maintain the highest level of clinical quality
- Develops and manages a fiscal, operational and capital plan that supports system strategic imperatives
- Stays current on new and recommended practice standards through participation in professional organizations and activities that promote growth and development
- Leads and participates in activities that involve patient care services division or hospital interdepartmental functions
- Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards
- Ensures optimal utilization of department resources through participation in planning capital and operational budgets, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities and in monitoring, analysis and resolution of budget and productivity variances
10
Skills For Director Surgical Services / Days Resume
- Works collaboratively to develop plans, goals, and implementation strategies in support of Alegent Mission, Vision, and nursing, campus, and system business objectives. Maintains a department scope of care based on patient population and identified needs
- Develops, coordinates, and manages operating systems, operational standardization, service standards,approaches, communication methods and policies across CHI Health
- Responsible for assuring appropriate management practices, maintenance of appropriate staffing levels,competency assessment, staff orientation, ongoing education and development, and appropriate counseling, appraisal and role development in all areas of responsibility
- Participates in the development of quality indicators and responds to a full range of financial, service and quality indicators in all areas of responsibility
- Maintains a collegial and cooperative relationship with the other Operations and Service Line Directors, working as a team to search out and implement efficiencies, economies and best practices
- Promotes a culture of customer service focused on patients, families, visitors, physicians, other departments and the community. Establishes and maintains cooperative and collaborative relationships with the CHI Health Medical Staff. Develops and implements programs and processes to support patient and physician satisfaction
- Demonstrates work practices consistent with CHI Health and department specific safety, security and infection control policies. Participates in all safety, security and infection control programs
- Demonstrates responsibility for maintaining and updating knowledge/skills in the fields of nursing, Health care management and areas of responsibility
List of Typical Responsibilities For a Director Surgical Services Resume
1
Responsibilities For Director, Surgical Services Resume
- Has experience working within level 2 trauma facility
- Crisis Prevention Intervention within 30 days of hire
- PA State Registered Nurse License
- Certified Healthcare Executive (CHE)
- Registered Nurse licensed in California
- Registered Nurse licensed to practice in South Carolina
- Develop the goals and objectives for the department on an annual basis and review them with staff, surgeons, administration and support services
2
Responsibilities For Director, Surgical Services F Resume
- Develop and implement the strategic plan for Surgical Services
- Analyze data and utilize data in a meaningful and useful manner
- Strong knowledge of clinical and financial information systems, charge master, revenue cycle, including quantitative analysis tools, benchmarking tools, and PC applications such as Microsoft and Excel
- Staff compliance with hospital Mission, Philosophy, and active participation in shared governance department activities and projects
- Act as liaison between surgical services, medical staff, administration, and other departments
- Currently licensed or eligible as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. Required
3
Responsibilities For Administrative Director, Surgical Services Resume
- Has worked in a magnet culture
- Develop, secure approval of and administer department policies, procedures, and budget; monitor and take corrective action to prevent deviations
- Prepare various departmental statistical reports to be submitted to Administration (services performed broken down by type of procedure, amount of time per case, C-Sections and call back). Inpatients and Outpatients
- Ensure adherence to quality assurance in accordance with departmental standards
- Attend meetings and workshops to keep abreast of changes in techniques and/or products
- Interview, hire, train, evaluate, counsel, develop and terminate subordinate personnel
4
Responsibilities For Administrative Director Surgical Services Resume
- Purchase supplies; obtain highest quality for lowest price
- Monitor all sterilization procedures to ensure
- Proper recall of unsterile and outdated supplies
- Certified Surgical Services Manager (CSSM)
- Proper sterilization methods
- Open heart surgeries
- Six Room OR
- Serves as resource in area of expertise within the facility. Maintains effective working relationships and communication with members of the medical staff, other departments, leadership staff, and others. Participates with leadership, medical staff, and clinical staff in decision-making. Is an active member of the Nursing Leadership team. Promotes interdepartmental teamwork
- Under the administrative direction of the Chief Nursing Officer (CNO), ensures compliance with regulatory agencies impacting patient care in and acute healthcare facility; develops, implements and monitors goals and objectives of assigned departments to most effectively integrate its technical and human resources to support the organization’s mission
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