District Operations Manager Resume Sample
Marianna Bergnaum
99270 Witting Wells,
Dallas,
TX
+1 (555) 374 2599
Work Experience
District Operations Manager
01/2018
-
PRESENT
Detroit, MI
- Accountable for facilities management including leases, repairs and maintenance
- Accountable for equipment management including all hardware, fax machines, copiers and computers
- Analyze reports and monitor department profitability
- Provide quality control feedback to manufacturing
- The District Manager is responsible for all global supply chain activities in the Western Region, including Portland, OR
- Responsible for all furniture delivery hub operations, 3rd party provider contracts/ management, network analysis/changes, performance, accountability and LP for these locations
- Directly responsible for retail store relationships and monitoring and assuring 3PL compliance for retail store seasonal floor set and all customer escalations within the region
- Identify the skillset of leaders and assist in progressing
District Operations Manager, Compost
06/2011
-
07/2017
Detroit, MI
- Oversee the day to day activities of the District
- Monitor and manage overall pipeline and daily, weekly and monthly metrics for team to maximize productivity and efficiency
- Coach and hold team members accountable for timeliness, accuracy and completeness of files, and ensure all regulatory and compliance requirements are met
- Provide training and guidance to employees related to use of internal Company systems, branch logistics and procedures
- Ensure that Processing Underwriting and Funding requirements, processes and standards are understood to prevent delays and other issues with loans
- Promote positive, professional relationships based on mutual respect
- Identify and stay current on changes in industry regulations, and recommend changes to internal policies, procedures, and systems to incorporate new/changed requirements
- Host monthly staff meetings for all district support staff, and meetings based upon job type as needed
District Operations Manager Field Based
02/2004
-
12/2010
Phoenix, AZ
- Monitor various reports to identify possible training opportunities
- Assist Corporate in clearing Shipping and Suspense deficiencies
- Work closely with District Manager to recruit and develop branches
- Assist with the set-up and training for new branches
- Maintain high level of communication with managers via regularly scheduled meetings, conference calls, etc
- Eight years total work experience in progressively responsible positions in mortgage loan processing, underwriting and/or funding; three of which include managing ops personnel
- Expert level knowledge of overall mortgage lending processes, including Underwriting, Funding and Loan Processing, conventional/FHA, USDA VA and Bond Program underwriting loan requirements, regulatory compliance and asset protection
- Prioritize and meet deadlines; strong sense of urgency and responsiveness
Education
West Virginia University
1998 - 2003
Bachelor's Degree in Electrical
Professional Skills
- Strong project management skills with experience in organizing, planning, and executing large-scale projects from conception through implementation
- Excellent verbal and written communication skills with the ability to effectively interact with all levels of personnel
- Excellent organizational, troubleshooting and problem-solving skills
- Strong Interpersonal skills; able to interact with all levels of the organization in a consultative, relationship management and building approach
- Excellent computer skills, Proficient in MS Word, Excel and ability to learn others as needed
- Three years of experience in managing and leading a service or engineering unit or five years of management experience in another field
- Experience in managing and leading a service or engineering unit OR 10+ years of management experience in another field
How to write District Operations Manager Resume
District Operations Manager role is responsible for interpersonal, microsoft, software, training, excel, procurement, retail, finance, credit, recruiting.
To write great resume for district operations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For District Operations Manager Resume
The section contact information is important in your district operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your District Operations Manager Resume
The section work experience is an essential part of your district operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous district operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular district operations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative District Operations Manager resume experience can include:
- Excellent human relations skills in dealing with employees, internal and external customers; proven ability to effectively communicate both orally and written
- Strong math and computer skills including Microsoft Office and email
- Five to seven years experience in managing and leading a service or engineering unit or ten to 15 years of management experience in another field
- Prior experience using internal data entry systems, Microsoft Word, PowerPoint and Excel
- Effectively manage district’s top 100 accounts through Quality Control Monitoring
- Robust forecasting and pipeline management skills
Education on a District Operations Manager Resume
Make sure to make education a priority on your district operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your district operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in District Operations Manager Resume
When listing skills on your district operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical district operations manager skills:
- Effective verbal and written communication skills including PC Literacy
- Demonstrate required computer skills (i.e. MS Excel/Word/Outlook, web browsing, etc.)
- Excellent presentations skills required
- Willing to effectively manage headcount
- Basic PC skills including Microsoft Word, Excel
- Prior proven ability to consistently deliver to operating expense plan (labor, fleet, parts)
List of Typical Experience For a District Operations Manager Resume
1
Experience For District Operations Manager, Compost Resume
- Responsible for fixed and mobile equipment maintenance aspects of the facilities. Ensure that each plant has preventive maintenance program to perform regular and routine maintenance programs
- Interface effectively with customers and consumers, corporate departments and all stakeholders to resolve issues
- Leading an effective and efficient operation to achieve profitability objectives
- Effective with use of MS Office Word and Excel, High level of ability to function in a fast-paced, challenging and changing environment
- Experience supporting a high-performance sales team in the high-tech industry
- Experience working cross-functionally and autonomously in a fast-paced sales environment
2
Experience For Corpus Christi District Operations Manager Resume
- Possesses an Oil and Gas Management background and experience servicing client within the Permian Basin
- Experience supervising a service based organization or field operations organization
- Account management/sales experience
- Proven value-added business acumen
- Ensure effective collaboration, teamwork, and communication throughout the District
- Communicate all pertinent information to the District team in an effective and timely manner
3
Experience For District Operations Manager Field Based Resume
- Ensuring problem solving according to agreed process & based on standard operational procedure
- Manage under performing branches bringing them to a satisfactory level through training and coaching. Full knowledge of bank policies and procedures
- Approves the selection, hiring, training, change of status and separation of subordinates
- Coordinate with location management for recruiting and training
- Engage suppliers in problem solving and participate in suppliers' improvement processes by providing performance feedback on supplier surveys
- Develop Branch Service Managers to allow them to grow in their careers including proper completion of performance evaluations and hiring practices
4
Experience For Metro Banking District Operations Manager Resume
- Learn from operations perspective during the process of establishing new area of service
- Identifies regional and district training requirements for Customer Service Managers
- Abides by all parts of collective bargaining agreements, where applicable
- Identifies regional and district training requirements for team members
- Review store profit and loss reports and provide action plans for addressing opportunities
- Develop and implement operating policies and procedures
- Participate in leadership meeting and represent associate concerns, policies and guidelines to management
- Ensure branches achieve satisfactory audit ratings. Follow up on audit issues making sure they have been properly resolved
- Report to Operations Coordinators any employee issues while working closely with Human Resources to resolve
5
Experience For District Operations Manager Fieldbased UK Resume
- Reinforce support of all Bank policies in regard to equal opportunity employment and in managing a diverse work force
- Up to eight hours a day sitting
- Ensures that all assigned plants have zero accidents and are in total compliance with all Company and Division SHE policies and procedures
- Supervises the facilities exempt, non-exempt and hourly (union and non-union) workforce
- Provides coaching and disciplinary counseling to employees under his or her area of responsibility (includes employee relations and administration of collective bargaining agreements (region specific)
- Monitor and ensure compliance with company financial policies concerning general liability and workers'
6
Experience For District Operations Manager, Springfield Resume
- Of progressively responsible experience (depending on salary grade) in the energy industry including utility operations, customer service, and employee relations required including prior leadership experience
- Manage the fleet, delivery, treater, and fleet maintenance programs for the Region
- Coordinate with the Regional DIP to optimize deliveries and inventory levels
- Develop processes and procedures to meet the DOT and ESHA regulations
- Challenges Store Leadership and Store associates on operational practices to ensure they are following the established processes to drive sales and customer service through excellent process execution in the following areas
- Answer application questions, developing and implementing growth plans, providing sales support, conducting competition/ market analysis to drive product development efforts
7
Experience For District Operations Manager, Quincy Resume
- Proactive management through Store Operations Managers (SOMs) of the ‘War Book,’ development of New, Lapsed & existing customer base to maximise share of wallet
- Ensure proactive sales development throughout the District to involve off–site customer visits, cold calling and developing relationships, primarily focusing on the 1-3 person size professional decorators as well as other business’s using decorative coatings, whilst supporting Trade Direct customers where necessary
- Responsible for embedding the Company’s Vision, objectives and strategy through regular DC meetings and frequent engagement with SOMs and Sales Assistant’s within Decorating Centres
- Major client experience with proven performance management
- Experience in oil and gas production chemicals, with at least 5 years in operations management
- Day to day focus to include safe operations, DOT and safety compliance, product and service delivery/execution, billing, inventory and facility management
- Formulates both short-term and long-term goals and action plans in conjunction with the Sr. District Manager
- Ensures District compliance with Customer Service standards procedures and continues to work toward and/or maintain Gold Certification Standards
8
Experience For District Operations Manager, Pittsburg, PA Resume
- Partners with Retail Leadership including but not limited to Regional Presidents, District Executives, Branch Managers and Branch Operations Managers to reduce/prevent risk, ensure compliance with all policies and procedures, gain efficiencies and improving operational performance
- Manage and oversee District Permitting Efficiencies within established SLA’s
- Indirect supervision of 8-10 third party employees
- Manage and oversee District Inspection Efficiency within established SLA’s
- Manage and oversee District Installation Productivity Metrics within established KPI’s
- Demonstrate the ability to support sales and further strengthen the district’s sales relationship building while driving company initiatives and upholding company values
- Accountable for revenue, margin, sales planning, execution & personnel
- Demonstrates externally and internally, comprehensive, specialized knowledge of company's Upstream Chemicals products and services, customer requirements and competitive market, along with an understanding of external and internal decision networks
9
Experience For District Operations Manager Resume
- Develops, communicates, implements and monitors sales strategies that contribute towards the growth of the district. Build and maintain an evergreen list of customer growth targets resulting in new opportunities for revenue growth. Proactively monitors and manages outcomes versus expectations
- Improve processes and policies in support of organizational goals. Support organizational policies and procedures to maximize output
- Monitor adherence to rules, regulations and procedures
- Strategic development - Lead in the development of strategic sales plans. Implement and manage operational plans
- Conducts all business activities in accordance with Baker Hughes Health Safety and Environmental policies, Legal Compliance requirements and Baker Hughes Core Values
10
Experience For District Operations Manager, Compost Resume
- Handle additional responsibilities as required for the role
- Thorough knowledge of Upstream Chemicals and its customer base and decision criteria
- Has an ability to develop, prepare and deliver complex business proposals and clearly articulate value
- Does not accept the status quo and constantly looks for ways to improve
- Translates strategy into specific objectives, metrics, and action plans with clear accountabilities
- In-depth knowledge of upstream chemicals sales and operations
- Evaluate district schedules and workflow to identify opportunities for improvement
- Approve district center set schedules
List of Typical Skills For a District Operations Manager Resume
1
Skills For District Operations Manager, Compost Resume
- Solid Microsoft office software skills (Outlook, Word, Excel, PP, Access, etc.)
- Exceptional team building – interpersonal skills
- Possess high analytical skills
- Experience with project management and construction experience required (5+ years)
- Effectively & respectfully work within a team
- Having min. 7 years experience in related area, preferably at the managerial level
- Having min. 5 years experience in related area, preferably in managerial level
- Experience preparing and defending capital and operating budgets necessary
- Oversees activities of sales personnel and provides leadership, direction, mentoring and coaching to maximize and improve the skill sets of direct reports
2
Skills For Corpus Christi District Operations Manager Resume
- Have a good knowledge of marketing or related fields
- Have a good knowledge in marketing or related fields
- Equally effective in leading growth, downturns, start-ups and turnarounds
- Prioritize, organize and delegate and follow up on assignments
- Landfill and environmental protection experience required
3
Skills For District Operations Manager Field Based Resume
- Demonstrated ability to work successfully within multiple environments and with diverse personalities
- Demonstrated the initiative to be a leader among peers, a leader within their district, region and department
- Be patient and train less experienced team members, respond to questions, and build capability
- General Manager experience in specialty retail and/or multi-unit retail business environment
- Posses and maintain a valid and unrestricted driver's license
- Experienced in a service area (contact center, email etc)
- Experienced in service area (contact centre, email dll)
4
Skills For Metro Banking District Operations Manager Resume
- Management experience over multiple managers/teams
- Communicate with customers, other departments, and business unit staff in an effective manner
- Five (5) years supervisory experience required
- Developing and implementing growth plans and conducting competition/ market analysis to drive product development efforts
- Working knowledge of warehouse operating systems, processes, and distribution principals (automated and manual)
5
Skills For District Operations Manager Fieldbased UK Resume
- Developing and executing tactical and strategic plans to support the DOC’s goals
- Willing to improve driver satisfaction
- Willing to be placed in Lampung Office
- Willing to be placed in Padang, West Sumatra
- Working knowledge of electronics and electro-mechanical devices
- Handling channel walk in center on each regions
6
Skills For District Operations Manager, Springfield Resume
- Giving empowerment to solve problems
- Devising and implementing strategies within the Decorating Centres to meet the Company’s Commercial objectives
- P&L Management to include forecasting, reporting, risk assessments, and managing loans
- Knowledgeable of accounting and budgeting procedures
- Facilitate and analyze center management recommendations regarding changes to center hours of operation and staffing allotments
- Coordinate and manage several tasks simultaneously while maintaining a high level of attention to detail
7
Skills For District Operations Manager, Quincy Resume
- BS/BA in Engineering or Business Management/Administration from an accredited institution
- Provide guidance to resolve issues of high complexity; use sound judgment in executing core job responsibilities
- Handling inventory/operational tasks
- Exposure to one of these industries (FMCG, Tobacco, Banking, Telco, Automotive)
- Accountable for day-to-day Operations (Motorcycle driver-based service and Car driver-based service) including
- Driver Acquisition Management (Outreach, Recruitment and Onboarding)
- Manage to differing styles and/or temperaments that both drive and motivate employees
- Facilitate increases in revenues while driving down cost
8
Skills For District Operations Manager, Pittsburg, PA Resume
- Knowledge of transportation logistics and schedule routing
- Knowledge and understanding of the Electrical and EESS industry, products and solutions
- Coordinate, manage and monitor activities related to safety and service execution, including cost/budget compliance, inventory and resource allocation
- Drive profitable growth within the district while improving operational efficiencies. Monitor financial data to improve profitability
- Manage employee performance, development and training
- Monitor staffing needs in order to meet speed of answer requirements
- Monitor attendance trends and impact on district staffing levels
- Support optimal staffing decisions by center level Operations Coordinators
- Brief and provide documentation on district staffing outlook to the Regional Operations Director
9
Skills For District Operations Manager Resume
- Assist in after-hours staffing emergencies, as needed
- Collaborate with the Sales Team to structure deals and pricing strategies
- Very high level of proficiency with VRS Operations
- Prepare accurate regional and corporate-level reports and complete projects
- Be a self-starter and one who has taken initiative to better the Operations Department
- Has the ability to adapt in a variety of situations and environments
- Maintains timely communication and harmonious relationships
10
Skills For District Operations Manager, Compost Resume
- Manage Operation Coordinators in the respective centers of each district
- A Commercial Motor Vehicle Certification (CMV) maybe required
- Overnight travel up to 50% percent of the time. Spend up to 80% of time in the field
- High level of independent judgment and discretion
- Project work related to overall metrics and process improvement
List of Typical Responsibilities For a District Operations Manager Resume
1
Responsibilities For District Operations Manager, Compost Resume
- Able to use company standard software effectively
- Between 9 - 11 years of professional experience
- Multi-task, prioritize, and leverage electronic communications
- Assist branch managers along with human resources with mentoring and documenting deficiencies with underperforming staff
- Responsible for ensuring a safe environment at all D&D/RDA facilities. Ensure that all branch personnel are walking the talk with regard to safety
- Build bench-strength by encouraging and facilitating the development of field staff
- Responsible for executing on and delivering to District, Regional and Operations goals
- Promote sustaining engineering efforts
2
Responsibilities For Corpus Christi District Operations Manager Resume
- Completes tracking and reporting as assigned
- Manages day-to-day operations and provides daily support to managers in ensuring quality and budget performance
- Represent the bank in dealing with customer complaints, inquiries or issues and escalate through proper channels where appropriate
- Monitor intraday call queue and propose real-time decisions to meet efficiency and optimal customer service levels
- Audit district compliance of federal, state and company work rules
- Coordinate operational and day to day functional activities
- Communicate to district and regional leadership
- Manage all district-wide operational strategy rollouts, budgets and goals
3
Responsibilities For District Operations Manager Field Based Resume
- Determine operational plan with manager, General Manager and Regional Leadership
- Determine market opportunities for new products and services
- Ensure operational activities are conducted within expense budget
- District Sales Support to include reporting, team enablement, process changes, account and territory planning, QBR planning, quota planning, gathering market/competitive intelligence
- Manage and coach the sales force, including Inside Sales support, in the development of the business plan allowing the District to achieve or exceed the budgeted sales numbers
- Execute on plans to realize the strategic pricing targets
- Oversee recruiting within district
4
Responsibilities For Metro Banking District Operations Manager Resume
- Ensure branch managers are completing the annual review process
- Manage and coach the Operations and Sales team
- Optimize profit margins through execution of plans and strategies communicated from Company Management. Maintain operation expenses in line with Gross Profit goals, customer service, and growth plans
- Review monthly EBITDA reports. Update the RVP regarding substantial variances on Actual versus Budgeted revenue and expenses (positive as well as negative)
- Assign target accounts to sales team and monitor their progress with same
- Manage all field service related activities within the District, inclusive of internal transportation operations, technical operations and contracted third party maintenance
5
Responsibilities For District Operations Manager Fieldbased UK Resume
- Review and analyze data to manage the team and the associated labor, fleet and parts and supplies expenses while seeking to eliminate waste
- Perform project management and planning for field change orders, machine installations/swaps/removals and other projects as required
- Manage coin bin collection and delivery in accordance to operating standards and policies
- Hire, manage, train, develop and retain an exceptional field employee team
- Manage fleet maintenance and repair approvals and ensure appropriate preventative maintenance intervals are maintained
6
Responsibilities For District Operations Manager, Springfield Resume
- Ensure customer satisfaction in the District through inspection of field staff (Operational Readiness Inspections, check rides, etc.)
- Comply with all Department of Transportation (D.O.T.) regulatory requirements and Federal Motor Carrier Safety Regulations (FMCSR’s)
- Coordinate with Cash Operations to ensure service performance of third-party transportation
- Ensure compliance with corporate security and safety procedures
- Works closely with the Directors of Operations to review and monitor standard operating procedures to facilitate effective and efficient warehouse operations; develops recommendations to promote continuous improvement, quality, productivity, lower costs, and an improved customer experience
- Works closely with the Directors of Operations to prioritize projects and initiatives through collaboration with corporate operations, lead teams, peer groups, and field teams to drive performance improvements and standardization
- Collaborates with distribution center leaders, associates, and key business partners to achieve desired results
7
Responsibilities For District Operations Manager, Quincy Resume
- Support all activities associated with successful warehouse operations; ensures efficient working operation of warehouse systems and processes (automated or manual)
- Supports vacation and work scheduling; acts as a backup resource for warehouse managers and supervisors as needed
- Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations; maintains and coordinates all areas of security
- Works extended hours, as needed, in order to meet project timelines and other operational goals
- Coaches and mentors distribution center leaders and associates
- Administers Company and Divisional SHE standards to minimize individual injuries and property damage and maintain environmental compliance
8
Responsibilities For District Operations Manager, Pittsburg, PA Resume
- Overnight travel of approximately 15% is required
- Position requires ability to work at multiple sites depending on business needs Ability to work in a stressful, deadline oriented environment that requires complex, technical information and decision making
- Oversee daily operation of retail sites
- Recruit, hire, train, motivate, develop, and discipline, if necessary, store managers using appropriate documentation. (i.e. new hire packets, reference checks, communication forms etc.)
- Review competitive price surveys on a daily basis and ensure all locations keep accurate fuel inventory records (red book) and report any excessive variations
- Review and follow through on all environmental and maintenance issues
- Perform monthly maintenance inspections on each location and maintain image standards
9
Responsibilities For District Operations Manager Resume
- Proactively handle vendor relations, contract negotiations and promotions
- Act as liaison between all departments and store personnel as needed
- Assist other operators in the field as needed and able
- Attend industry and community events as needed and able
- Handle inventory control in our warehouse
- Interact with vendors to coordinate inventory returns
10
Responsibilities For District Operations Manager, Compost Resume
- Lead all business operations for multiple locations
- Leadership for all day in and day out operations for the District
- Coach team members to help them resolve problems
- Oversee the facilities operation to provide a safe and well-maintained work environment
- Facilitate and develop SOP’s for the organization
- Travel regularly to all locations in the district
- Manage the budget and expenditures
- Manage the day to day operations of the district, and provide daily support to managers in their area of responsibility
- Formulate both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations and store managers
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