Epic Trainer Resume Sample
Daisha Kulas
82985 Antone Views,
San Francisco,
CA
+1 (555) 904 5852
Work Experience
Epic Principal Trainer
08/2015
-
PRESENT
San Francisco, CA
- Recommend adjustments and updates to learning materials and curriculum as needed
- Administer competency tests
- Respond to users’ needs and collaborate with other training staff to identify and
- Present, speak and write effectively at a level appropriate for the job
- Excellent training delivery and engagement skills
- Knowledge of principles and methods of adult learning and instruction for individuals and groups, and the measurement of training effectiveness
- Diagnose and resolve routine training problems
- Ability and desire to develop training for specialized and advanced technology problems
Epic Credentialed Trainer
02/2010
-
03/2015
Philadelphia, PA
- Establish a set of tasks and activities associated with an intended outcome and timeline
- Take action consistent with available facts, constraints, and anticipated consequences
- Use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
- Persuade and influence potentially resistant learners and successfully gain cooperation
- Solid Microsoft Office skills and project coordination/ management skills
- Works with training coordinators to schedule appropriate courses
- Certification in an Epic application required for consideration
Epic Clincal Trainer
10/2004
-
09/2009
Boston, MA
- Develop a strong understanding of the Epic application(s) as implemented at SLUHN
- Demonstrates competency in the assessment, range of treatment, knowledge of growth and
- Technical Instructional Design Management
- Provides one-on-one training and at-the-elbow support to users at various campuses, ensuring clinical staff are able to complete charting and clinical documentation
- Respond to users’ needs and collaborate with other training staff to identify and develop appropriate technology solutions for teaching and learning
- Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)
- Mentor Trainer 1 & Trainer 2
- Complete and keep current certification in one application – continue credentialing in at least one other application
Education
Ball State University
1999 - 2003
Bachelor's Degree in Related Field
Professional Skills
- Experience in a formal classroom setting with excellent classroom facilitation/speaking skills and strong understanding of training methodology
- Strong "people skills" and effective communication and organization skills required
- Outstanding presentation skills and works with the team to nurture, develop and improve these skills across the board
- Demonstrates strong verbal communication and public speaking skills
- Demonstrates effective facilitation skills and strong customer service orientation
- Strong people skills and public speaking experience
- Validate training content and effectiveness by observing employees using new skills on the job
How to write Epic Trainer Resume
Epic Trainer role is responsible for training, microsoft, leadership, software, education, design, travel, health, presentation, teaching.
To write great resume for epic trainer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Epic Trainer Resume
The section contact information is important in your epic trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Epic Trainer Resume
The section work experience is an essential part of your epic trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous epic trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular epic trainer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Epic Trainer resume experience can include:
- Demonstrate strong understanding of system to design, build, and test training environment
- Test & validates curriculum and exercises in the training environment prior to their use in class
- Ensures all users are properly trained and able to demonstrate proficiency in the Epic system prior to gaining access to the production environment
- Demonstrates knowledge of the activities associated with the design, delivery and evaluation of effective computer training programs
- Expresses ideas and convey technical information effectively in verbal and written communication, and in group training presentations
- Assists in the development of skills assessment program for the Epic system
Education on an Epic Trainer Resume
Make sure to make education a priority on your epic trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your epic trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Epic Trainer Resume
When listing skills on your epic trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical epic trainer skills:
- Highly developed leadership skills, flexibility, and strong spirit of collaboration
- Outstanding writing and teaching skills
- Previous EHR training experience. Experience developing curriculum, training plans, and teaching materials
- Demonstrates knowledge of the concepts, standards and practices relating to adult learning, continuing education and educational effectiveness
- Demonstrates knowledge of approaches, tools and techniques for delivering formal and informal training programs and evaluating their effectiveness
- Assist in developing and maintaining skills/proficiency assessments for end users
List of Typical Experience For an Epic Trainer Resume
1
Experience For Epic Credentialed Trainer Resume
- Provides regular feedback on training environment performance and usability based on classroom experience
- Strong desktop tool usage including Word, Excel, Outlook and PowerPoint
- Develop a strong understanding of Information Technology (IT) and the Epic application(s) as implemented at SLUHN
- Demonstrates the ability to independently function and master their job responsibilities as well as assist those they mentor to become independent
- Provide feedback to the Senior PTs on improvements and updates to the curriculum based on classroom/end user experience
2
Experience For Epic Principal Trainer Resume
- Demonstrates the ability to independently function and master their job responsibilities
- Minimal implementation and/or support experience
- Completing the Credentialed Training Program for Epic
- Facilitating End User Training
- Attends stream meetings as representative of the training team to development understanding of training from the operational and application standpoint
3
Experience For Epic Clincal Trainer Resume
- Covers classroom training when all other staff is already committed to classroom coverage
- Reviews end user surveys and solicits additional feedback to maintain a positive learning environment in their classrooms
- Authors eLearnings across multiple applications, presents plans to the team for blended learning possibilities
- Development and maintenance of innovative and high quality training materials with the application team and operational approval
- Maintains positive relationships with the end user base, operation, application and training team colleagues
4
Experience For Epic Principal Cadence Trainer Resume
- Credentials training resources outside the Epic team and tracks their progress and development
- Build proficiency in SharePoint and being able to locate all documents needed for classroom needs
- Starts forming a relationship with the appropriate application teams
- Develop a thorough knowledge of the eLearning QA process and participate regularly with this team
- Evaluate the results of assessments and observations to review and revise training as needed
- Provides employee education based on assessment of learning needs of learner
- Trains in the classroom regularly to remain familiar with end users needs
- Regularly sits in all application classrooms to offer guidance and ways to improve
- Activate Users after class
5
Experience For Epic Service Desk Trainer Resume
- Schedules their classes with the operational customer, enters them into iDevelop and assigns a trainer, rooms and any other resources necessary
- Place, handles and resolves Front Range tickets and provides customer service to end users
- Lead one or more group wide team initiative and shows support and participation
- Post all pertinent documents on SharePoint in an organized manner that serves the entire team, regularly purges old and obsolete documents
- Responsible for working collaboratively with operations and Epic teams to develop and implement course curricula, learning approaches, and scheduling for Epic application training and support
- Provide ongoing end user support for all Epic system changes, updates, upgrades, and new Epic application implementations
- Work collaboratively with Super Users to maintain and build rapport, engagement, and in-depth Epic system knowledge to successfully support the wider end user community
6
Experience For Associate Trainer, Epic Systems Resume
- Maintain and update the Epic training environments, curriculum, and other learning medium so that they mirror the Epic production system as closely as possible
- Serve as a certified Epic trainer within and external to the organization to ensure end user competency utilizing the Epic application software
- Assist with Training environment build. Update patient scenarios and users as changes are moved in by the application team
- Basic familiarity with placing tickets in Front Range for various user and hardware issues
- Develop a thorough knowledge of the eLearning QA process and participate regularly with the team
- Provide Long-term Support for staff
7
Experience For Epic-principal Trainer Resume
- Learn and support multiple applications to provide sufficient support
- Possess organizational knowledge and provide operational support
- Credential in three applications and be ready to lead classes in each
- Primary Classroom Trainer for multiple applications
- Maintains the physical classroom spaces to make sure they present a professional and friendly environment
- Mastery of iDevelop, the LMS, to keep attendance and record grades of end users as well mark their completion of class
- Create first draft of application tip sheets under the oversight of senior staff
- Participate in one group wide team initiative in the calendar year to the lead’s satisfaction
8
Experience For Epic Principal Resolute Trainer Resume
- Self-motivated, detail-oriented, problem solver
- Mastery of iDevelop, the LMS, to keep attendance and record grades of end users as well mark their completion of our class
- Proficient in Microsoft Office suite software programs. Working knowledge of EMR documentation standards and knowledge of adult learning styles. Outstanding writing and teaching skills
- Strong people skills and public speaking experience. Good organizational and time management skills. Leadership and problem-solving skills, ability to influence change and analytical aptitude
- Self directed. Conflict management skills. Flexibility and ability to travel to all work locations. Awareness of regulatory requirements for documentation and patient safety
- Assist in delivering training and communication of changes, enhancements, and upgrade education by working with the Instructional Designers to disseminate prepared and approved materials
- Demonstrates competency in the curriculum and applications, demonstrating growth, development and appropriate communication, in the application(s) and/or role(s) for which they are credentialed
- Responsible for making sure that all materials are ready and approved by the appropriate parties prior to any training staff teaching the class.)
- Respond to end users’ needs and collaborate with other training staff to identify and
9
Experience For Epic HIM Principal Trainer Resume
- Obtains a thorough understanding of the assigned Epic application and applicable City of Hope clinical and operational workflows
- Manages the development and implementation of the training programs for the assigned applications and impacted end-users
- Plan, design, produce and deliver blended and eLearning interventions for areas of concern at the Medical Center
- Administer competency tests to end users
- Composes detailed written coursework that summarizes and explains key concepts
- Creates and edits screenshots
10
Experience For Epic Certified Trainer Resume
- Complete and keep current certification in one application – continue credentialing in at least one or more other application depending on volume of primary application
- Reviews end user surveys and solicits additional feedback to maintain a positive learning environment in multiple classrooms, ties feedback into observation visits with trainers
- Deals with high level and escalated issues in Front Range and provides customer service to end users and operational leadership
- Outstanding presentation skills and works with the team to nurture, develop and improve these skills across the board, presents larger and more complex initiatives to leadership and operational staff
- Take feedback from trainers and from end user experiences to build a better training environment for future classes and initiatives across multiple applications
- Lead two or more group wide team initiative
List of Typical Skills For an Epic Trainer Resume
1
Skills For Epic Credentialed Trainer Resume
- Exhibit strong communication skills to facilitate training tasks within the application as well coordination across applications for integrated workflows
- Prior experience strategizing, developing and delivering training courses (and at the elbow) required
- Related technical experience with Epic OR understanding of inpatient clinical workflows from related experience
- Demonstrated experience training Epic applications in classrooms and at-the-elbow required
- Adapt and effectively perform work functions in high stress situations
- Effectively conduct meetings, both formal and informal
- Experience with the Epic System in a health care organization and 5 years total related work experience
- Express ideas and convey technical information effectively both verbally and written communication
- Demonstrates customer service orientation with collaborative work experience
2
Skills For Epic Principal Trainer Resume
- Experience in education/staff development and/or a clinical area, preferably a combination of both clinical experience and education
- Training experience implementing Epic in a complex medical system
- Experience delivering adult education/learning/classroom training background
- Responsible for making sure that all materials are ready and approved by the appropriate parties prior to any training staff teaching the class
- Experience with electronic scheduling, registration, billing and EMR systems
3
Skills For Epic Clincal Trainer Resume
- Assists in the development and validation of the training environment and the testing of the live environment
- Experience delivering a combination of classroom, online, and one-on-one training
- Surveys students concerning the training program and recommends and implements innovative ways to enhance the effectiveness of education
- Assess and translates organization/customer needs to learning objectives and devise effective training solutions
- Five years of related experience training related field required
- Previous Training & Development experience required
4
Skills For Epic Principal Cadence Trainer Resume
- Ambulatory scheduling, front desk, or call center experience
- Previous Epic Cadence Prelude training experience
- Previous EpicCare Ambulatory training experience
- Great experience as an educator - have robust evaluation in class training
- Demonstrates ability to provide service adjusting approaches to reflect developmental level of population served. (as applicable)
- Take feedback from trainers and from end user experiences to build a better training environment for future classes and initiatives
- Provide strong instructional, facilitation, and technical knowledge and support to training activities
- Has a good working knowledge of the hospital/healthcare environment
5
Skills For Epic Service Desk Trainer Resume
- Experience with Epic’s suite of healthcare applications
- Registered Nurse Experience and State of Alaska RN License
- Experience in adult education (recommended, not required)
- A strong belief in the value of the Epic install
- Experience with adult education, instructional design and curriculum delivery
6
Skills For Associate Trainer, Epic Systems Resume
- Experience at elbow in Home Care
- Experience in facilitation in education
- Knowledge of the concepts, standards and practices related to adult learning and educational effectiveness
- Demonstrates the ability to communicate complex concepts in simple form to cross-functional departments or teams
- Home Health Experience or Epic Ambulatory or Cadence
7
Skills For Epic-principal Trainer Resume
- Assessing, analyzing and designing end user training for the clinical practice
- An energetic, engaging, dynamic trainer with knowledge and understanding of training policies, practices, and adult learning styles
- Someone able to teach to all types of learning styles, adapting approaches and methods to the needs of training participants
- Maintains the on-line (internet based) training site ensuring accurate training data is available at all times
- Maintain training records in the learning management system (My ELearning)
8
Skills For Epic Principal Resolute Trainer Resume
- Has reached a level of mastery in eLearning authoring with Captivate in the most efficient manner that meet all NYU criteria and Epic training team standards
- Responsible for the oversight, building, testing and maintenance of the training environment
- Responsible for training environment build for their primary application while also being able to assist team members with troubleshooting
- Assist senior educators in developing or modifying curriculum, content and/or materials for training programs to meet the needs of end users
- Apply knowledge of adult learning theory and flexibility in training techniques which reach audiences of varied backgrounds and learning styles
- Respond to end users’ needs and collaborate with other training staff to identify and develop appropriate technology solutions for teaching and learning
- Apply knowledge of adult learning theory and flexibility in training techniques to reach audiences of varied backgrounds and learning styles
9
Skills For Epic HIM Principal Trainer Resume
- Assists in maintaining Epic Training Class Schedule and corresponding attendees
- Coordinates training materials, developing playgrounds/practice environments, and relevant refreshing schedules
- Incorporates adult learning principles into the planning and delivery of lesson plans and user guides for training classes
- A detailed understanding of workflows and a general understanding of system configuration
- Develops and maintains all training documentation and learning guides
- Collaborate with clinic leadership and providers on input for training and training materials
- Attends stream meetings as representative of the training team and can speak to high level training operations, not only their application
- Responsible for class materials upkeep, making sure that everything is ready and available when end users come to class
- Achieve basic knowledge of Captivate software and eLearning authoring
10
Skills For Epic Certified Trainer Resume
- Designs and developments content for teaching, training, educational, or presentation purposes
- Uses standardized operational and meaningful use reports to assure that their training is accomplishing the necessary objectives
- Formal classroom education delivery, training labs, “at the elbow” support along with phone, remote, and roaming support
- Conducts continuing education sessions and new team member training
- Incorporates changes to curriculum, lessons plans, and End-User proficiency testing requirements into classroom training
- Provides one-on-one and small group teaching support to End Users during Go Live stage
- Keeps abreast of the literature regarding computer training and to evaluate the potential of new materials and instructional aids
- Maintain Level 2 support for training and workflow related issues
List of Typical Responsibilities For an Epic Trainer Resume
1
Responsibilities For Epic Credentialed Trainer Resume
- Post all pertinent documents on SharePoint in an organized manner that serves the entire team, regularly purges old and obsolete documents, constantly think of better ways to use the tool and organize training materials
- Demonstrated knowledge of Microsoft Office along with strong project management skills
- Strong project management and organizational skills in managing multiple priorities and attention to detail
- Demonstrates strong interpersonal skills with the ability to build rapport easily
- Good interpersonal skills and the ability to work as a team
- Strong detail orientation and time management skills are required
- Experience: 3-5 years relevant experience
- Leadership and problem-solving skills, ability to influence change and analytical aptitude
- Demonstrates financial responsibility and accountability through the effective and efficient
2
Responsibilities For Epic Principal Trainer Resume
- Proficient with Microsoft Office Suite, email, intranet, internet, and other systems. An ability to effectively adapt to changing curriculum required
- Adapts effectively adapts to and explain changing curriculum
- Training environment build experience
- Minimal implementation and/or support experience desired
- Epic Ambulatory optimization experience required
- Assesses the effectiveness of the curriculum to identify and contribute to quality improvements
3
Responsibilities For Epic Clincal Trainer Resume
- Consults with management and technical staff to ensure the validity and relevance of course curriculum
- Demonstrates knowledge, at an intermediate level, of the features and functionality of Microsoft Office products and other desktop applications
- Provides effective direct technical assistance to users in the operation and use of computer applications
- Classroom training experience
- Experience in Ambulatory or Inpatient settings working directly with clinical caregivers
4
Responsibilities For Epic Principal Cadence Trainer Resume
- Experience in employee development and training programs in a health care facility
- Previous Credentialed Training experience in an Epic application
- Home Health Experience (if not home health, then Epic Ambulatory or Cadence)
- EpicCare Ambulatory experience
- Reviewing new application enhancements/upgrades and assisting in development of implementation plans
- Gaining knowledge of Johns Hopkins workflows and adult education principles
- Communicating training environment issues or curriculum updates to the principle trainers
5
Responsibilities For Epic Service Desk Trainer Resume
- Training end users in the classroom
- Administering end user proficiency assessments
- Providing onsite go-live support
- Commitment to continual growth and more global understanding of Epic and how it fits operationally at NYULH
- Develops and maintains training exercises and materials for users of clinical information systems
- Conducts classroom training sessions, in-services, group and individual instruction
- Supports Super Users as necessary to maintain ongoing ability to actively support end-users
6
Responsibilities For Associate Trainer, Epic Systems Resume
- Reviews and critiques curricula, course content/outlines, training tools, participant materials and related documentation
- Knowledge of adult learning theories and basics of instructional design required
- Leadership ability to direct others without having line management authority
- Scripps Epic Trainer Credential in assigned modules upon completion of the Credentialing program
- Support the SLUHN community during system activation(s)/go lives, system upgrades, and SLUHN campus/location openings, as needed/as assigned
- There are no travel or lodging expenses included for this role
- Shows team ownership, accountability and leadership in situations where formal leadership is not present
- License/Certification: Epic Certification, or able to obtain within 6 months of hire date
- Work collaboratively with Super Users to maintain and build rapport, engagement, and indepth Epic system knowledge to successfully support the wider end user community
7
Responsibilities For Epic-principal Trainer Resume
- Proficient in Microsoft Office suite software programs. Working knowledge of EMR documentation standards
- Develops and implements credentialed training programs and materials to support users of Epic applications and clinical information systems. Develop and maintain the master training environment for primary application suites supported
- Responsible for keeping current with system changes and enhancements to ensure a thorough knowledge of the clinical information systems as they relate to both physicians and clinical staff
- Translate the functionality of Epic system configuration and workflow validations into training environment development and curriculum. Assist with workflow management, class scheduling and stakeholder communication across project teams
- In partnership with application managers, develop detailed materials, including workflow diagrams, as needed
- Identifies and implements opportunities for process improvement in support of Epic training initiatives
- Assess feedback from training programs and continually modify the curriculum to better meet the needs of the learners. Report on the effectiveness of the training solutions
- Actively participates in customer service and accepts responsibility in maintaining relationships that are equally respectful to all
- Escalates encountered situations to the responsible area with detailed and accurate information thereby contributing to the efficient operation of the Epic Project and consistent with the philosophy and goals of the organization
8
Responsibilities For Epic Principal Resolute Trainer Resume
- Knowledge of adult learners and teaching principles
- Assist in the development of educational tools relating to new computer applications, system updates, and other organizational goals and changes
- Deliver appropriate level of instruction and competence/evaluations required for each user
- Collaborate with other educators, Informaticists/Analysts, Information Technology colleagues, and Subject Matter Experts in ensuring delivery of effective, accurate training to clinical and business professionals
- Conduct, facilitate and evaluate effective computer information systems training using appropriate methodologies, strategies, and content for end users in assigned areas
- Develop in-depth knowledge of workflow design and processes, and the important system functionality supporting the workflows
- Environmental safety and follows appropriate reporting requirements
- Understand and interpret clinical and non-clinical workflows, processes, and terminology to translate information into educationally sound training delivery
9
Responsibilities For Epic HIM Principal Trainer Resume
- Assist with curriculum development, eLearning and video creation, and knowledge management
- Successfully obtain and maintain “Credentialed” level of expertise in Epic based presentation(s) and competency exam(s)
- Act as principal trainer or team lead to facilitate the creation of tip sheets and form healthy relationships and communications with application teams to begin to understand how Epic functionality is designed to meet the end users needs
- Keep materials and classroom environment pleasant and current
- Responsible for achieving in-depth knowledge of assigned Epic applications and be able to communicate effectively to end users in a classroom, webinar, eLearning and at elbow setting
- Strategize, design, and deliver education through effective processes to ensure comprehension of curriculum
- Use up to date knowledge and skills associated with the content being delivered, and act as a subject matter expert in the technical/functional area of the content
10
Responsibilities For Epic Certified Trainer Resume
- Design/revise training materials and create activities to support the curriculum
- Determine audience needs and adapt program delivery accordingly
- Assist in support of curriculum development including: the development of training materials such as tip sheets, user guides, e-Learning modules and other job aides
- Epic Principal Training certification in Ambulatory required
- Multi-task is essential, as is the ability to function in stressful and emergency situations
- Proper release of information
- Interactions with all customers (internal and external)
- Use of resources in daily procedures, processes and practices
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