ERP Project Manager Resume Sample
Alia Douglas
70854 Shanna Manor,
Phoenix,
AZ
+1 (555) 208 5104
Work Experience
ERP Project Manager
01/2018
-
PRESENT
Dallas, TX
- Responsibility for large-scale, complex projects (duration greater than 1 year, budget greater than $10 million) delivering ERP conversion, enhancement and upgrade deliverables involving both PeopleSoft and SAP instances with significant impact on Verizon Finance and IT landscape (line of sight >2y.) - during project course indirect responsibility of involved/further project members
- Responsibility and decision authority focuses comprehensively on plan, build, deliver, run, status and budget tracking/responsibility of projects assigned (end to end development and deployment)
- Project Management interface between the business, IT, other FSG groups and other Finance Transformation offices
- Flexibility and collaborative work approach to solve complex problems and to develop customer specific solutions - taking into account multiple internal and external stakeholder groups and different level of stakeholder groups (e.g. Top-Management) with various/changing stakeholder demands/requirements and intersections (e.g. IT, Finance, AP, SC, Top-management level etc.)
- Compliance to Verizon policies and procedures or direct impact on the re-design of existing policies and procedures
- Maintain project plan (and phase gate reviews) and report semi-weekly status dashboards at project, Operations Committee, Key Stakeholders, and Executive Steering Committee levels
- Oversee implementation of method and tools which enable each phase
- Support all aspects of the ERP system and identify areas for improvement to obtain full system utilization
- Work with end users to resolve all ERP system related issues efficiently and effectively. Provide expert advice and support to other departments in all ERP and related applications
Senior ERP Project Manager
10/2014
-
10/2017
Boston, MA
- Partner with ERP solution provider to further develop capabilities of the system to better suit the business needs of the company
- Analyze and design system specifications for integrating all business processes into a single company-wide business system
- Apply solid project management processes within the IT department to ensure effective and timely solution delivery
- Assist IT leadership with coordinating resources, project schedules, and communications for systems development projects
- Define, plan, and implement the goals and milestones associated with all applications development or systems implementation projects
- Prepare the documentation, testing and implementation of ERP and related application software
- Support IT function within agreed operating and capital budget constraints
- Maintain a productive and collaborative relationship with key system support vendors
IT Finance ERP Project Manager
10/2009
-
08/2014
New York, NY
- Work as a liaison between the IT department and other departments to deliver exceptional systems support
- Meet deadlines on a timely basis
- Work with the project team subject matter experts, Business and IT members to enhance Order to Cash, MDM and Global Trade Compliance processes and systems to integrate with recently acquired subsidiaries
- Capture and manage project Risks, Action Items, Issues and Key Decisions (RAID Log), including meeting minutes throughout project life cycle
- Facilitate and manage program meetings and drive team members to key decision points including phase gate approval meetings
- Full life cycle ERP project management and process improvement experience working directly or indirectly in Order to Cash, Master Data Management, Data Relationship Governance and/or Global Trade Compliance (Legal) functions
- Familiarity with Order to Cash business processes, including customer, product and pricing data management
- Can-do mindset. Flexible, positive thinker that can find the way to get things down in a complex, dynamic and fast-moving environment
- Experience in the High-Tech industry is desirable
Education
Alliant International University - Sacramento Campus
2004 - 2008
Bachelor's Degree in Management
Professional Skills
- Strong conceptual, analytic and problem solving skills. - Strong project and time management skills
- Excellent Organizational Skills, Prioritization, & Communication
- Excellent verbal skills, including conducting/leading client meetings and conduct presentations at all levels of client management
- Very strong planning, time management and project management skills
- Expert communication and consulting skills to build strong relationships with business users, team members, and service providers
- Leadership, facilitation and interpersonal skills with the ability to work effectively with a cross-functional team dynamic
- Strong organizational, presentation and customer service skills
How to write ERP Project Manager Resume
ERP Project Manager role is responsible for interpersonal, negotiation, organization, procurement, retail, finance, training, integration, database, security.
To write great resume for erp project manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For ERP Project Manager Resume
The section contact information is important in your erp project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your ERP Project Manager Resume
The section work experience is an essential part of your erp project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous erp project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular erp project manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative ERP Project Manager resume experience can include:
- Demonstrated strong communication skills as evidenced by ability to articulate project status and risks to diverse audiences
- Experience in effectively leading cross-functional teams
- Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for executive consumption
- Mobilize teams, provide tools and examples, develop work plans, coach on project management skills, provide industry expertise, and facilitate workshops
- Use soft skills to look for solutions and win-win opportunities
- Superior interpersonal skills and positive demeanor
Education on an ERP Project Manager Resume
Make sure to make education a priority on your erp project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your erp project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in ERP Project Manager Resume
When listing skills on your erp project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical erp project manager skills:
- Experience in change management – effectively communicating changes, building commitment, and overcoming resistance to prepare and support those affected
- Solid organizational skills including attention to detail and multi-tasking
- Navigate through ambiguity; prioritize conflicting tasks and show ability to adapt to changing priorities
- Problem-solving, negotiation and decision-making skills to influence management as well as internal and external partners
- Project Management experience, including a demonstrated ability to execute projects from the requirements gathering phase through deployment
- Demonstrated ability to perform in a high volume, fast paced changing environment with the demonstrated ability to manage teams independently
List of Typical Experience For an ERP Project Manager Resume
1
Experience For Senior ERP Project Manager Resume
- Analyze, understand and effectively communicate between business requirements and technical design and implementation
- Work with clients to identify true business needs and solutions to effectively set and manage their expectations
- Effectively enforce implementation methodology and project standards
- Fostering strong relationships with stakeholders
- Demonstrate action-oriented leadership when faced with a project roadblock
- Skilled in presenting issues clearly and concisely
2
Experience For Oracle ERP Project Manager Resume
- 10+ yrs relevant system implementation experience
- Remain flexible and handle multiple priorities in a fast-paced environment
- IT and business/industry work, with demonstrated track record
- Proven track record of working cross-functionally to drive the creation and use of business systems and processes
- Food industry experience an asset
- Completing gap analyses and identifying solutions to close gaps
- Creating detailed project plans and identifying resources
- Monitoring project progress and adjusting the plan as needed to ensure timely delivery
3
Experience For IT Finance ERP Project Manager Resume
- Communicating complex business status updates to all stakeholders
- Proactively work with subcontractors (if needed) to finalize the subcontractor’s scope of work, plan, assumptions and cost – and integrate into the overall proposal
- Plan, lead, and develop a training delivery strategy for new users
- Understand business processes, particularly order management, planning and financial shared services
- Manage contracts including review and approval of pay requests and change orders; maintain regular communication with third party service providers
4
Experience For Senior ERP Project Manager EU Resume
- BS/BA in Computer Science, Management Information Systems, or Accounting
- Lead application implementations and optimization of existing systems
- Builds and manages overall project plan, individual task plans, schedule and budget
- Facilitates solutions as needed
- Builds rapport with customer, manages customer relationships on behalf of Ciber
- Lead, coach, and mentor PMO personnel assigned to technical projects in any phase of the acquisition lifecycle
5
Experience For Senior Healthcare ERP Project Manager Resume
- Ensure GFEBS capabilities are ready for deployment by overseeing requirements analysis, system modifications, and validation of system capabilities to meet mission requirements
- Travel. Frequent travel throughout the Continental US (CONUS) area with some overseas travel to Hawaii, Korea, and Germany
- Participate in operational review meetings with customers to translate business needs into functional requirements and business scenarios
- Manage the complete software development lifecycle for approved development activities with a focus on reducing cycle times between functional, technical, and QA resources
- Manage project plan, budget, and resource schedule on a weekly basis
- Identify risks and formally manage risk mitigation plans in close collaboration with customer
- Facilitate quality assurance reviews with customer on a regular basis and execute correction actions
- Manage multiple initiatives to drive towards end goals
6
Experience For Erp-project Manager Resume
- Facilitate system audits to verify results of implementation
- Lead customer programmes and projects in some or or all of the areas of ERP, HCM, Customer Experience, Business Analytics, Digital, Integration and Platform Migration
- Drive mutually beneficial incremental client value and business opportunities for Oracle
- Identify opportunities for process improvements (assess, recommend, and implement recommendations)
- Membership of a professional project management community (PMI, PMP)
- Organize and manage all phases of the project to ensure on-time completion
7
Experience For Public Sector ERP Project Manager Resume
- Assemble and coordinate project team members, and assign individual responsibilities
- Gather and document business requirements by conducting workflow and process mapping analysis. Identify, document, and communicate potential business process improvements
- Prepare requests for proposal (RFP’s) and conduct all necessary meetings to facilitate selection of project services and products
- Plan and oversee the preparation and dissemination of project communications. Communicate with top-level IT manager, project sponsors, functional area managers and/or consultants regarding status of specific projects
- Lead productive project meetings with both internal and external participants
8
Experience For SAP / ERP Project Manager Resume
- Produce project reports for stakeholders
- Monitor post-deployment adoption and use of the systems and take/recommend corrective action as necessary
- Apply updates as applicable, evaluate and recommend upgrades and enhancements, and work with users to develop reports and other uses of data
- Plan, organize, lead and monitor the activities of the project team
- Maintain overall control of the schedule, budget and scope
- Ensure that project plans and work products are based on approved and agreed-upon requirements
- Prepare the management deliverables (Project Plan, Project Change Requests and Project Lists); and use these deliverables to conduct the Project
- For approved Project Change Requests, update the appropriate documents and project work plan to reflect changes in requirements and commitments
9
Experience For ERP Project Manager Resume
- Champion and adhere to corporate solution implementation methodology
- Assist with development of Project Management disciplines as required
- Responsible for leading, planning, execution, and completion of large, complex, global projects. Monitors and controls project activities from initiation through delivery
- Identifies task dependencies as they arise and acts to ensure that project schedule is unimpeded by dependencies
- Defines and creates project plans for project
- Evaluates trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
- Partners with IT and business sponsors to define success metrics and criteria
- Builds, leads, and coaches diverse project teams throughout project lifecycles
- Facilitates all operational checkpoint activities throughout the lifecycle of projects
10
Experience For Senior ERP Project Manager Resume
- Ensures all projects adhere to project methodology compliance standards
- Continually updates IT and business stakeholders of project status
- Ensures all projects meet success parameters and ROI targets stated in business case (i.e., the business outcome)
- Works cross-functionally with the implementation team to ensure synchronization and alignment of efforts
- Collaborates with key stakeholders to determine the scope of the project and define business processes and requirements; provides input and advice regarding breadth of project and timelines
- Translates business requirements into functional specifications that can be understood by all stakeholders; documents the steps required to develop or modify systems
List of Typical Skills For an ERP Project Manager Resume
1
Skills For Senior ERP Project Manager Resume
- Organization, communication, conflict resolution, negotiation and time management skills
- Six or more years of directly related experience with a strong project management background
- Experience planning and developing cost estimates for large scale IT deployments
- Manage the effective transition of requirements to the delivery team ensuring a clear and complete understanding of the requirements
- Project Manager with experience implementing ERP for financial teams oracle implementation
- Strong Business Acumen with the ability to work with people from diverse functional backgrounds
- Proven past success with large system program implementations using SAP or PeopleSoft
- Experience supporting a Defense Business System
- Experience with and influencing senior management
2
Skills For Oracle ERP Project Manager Resume
- Experience implementing ERP applications
- Prior leadership position in a technology consulting firm or software reseller
- Strong knowledge of PC applications including Microsoft Word, Excel, and Office
- PMI certification or proven track record
- Project Management or related experience
- Experience in defense acquisition logistics
- Significant SAP Project Management experience
- Extensive experience in a similarly complex technical organization
- Application leadership experience through team management or project management
3
Skills For IT Finance ERP Project Manager Resume
- Experience with PeopleSoft implementations and Upgrades
- Educate end users on effective use of application features
- Ensure effective and timely communication between stakeholders
- Implementing ERP/WMS in new manufacturing plants
- Responsible for ERP projects, including project planning, resource allocation, steering committee leadership and team organizational structure management
- Evaluate existing dev/ops resourcing models and identify/execute improvement plans
- Understand cost structure and drive for maximum efficiency while sustaining a low-cost solution without impacting other business capabilities
- Partner with IT management, business leadership in scoping, business case development and budgeting of project
4
Skills For Senior ERP Project Manager EU Resume
- Leadership responsibility managing midsize to large teams and influencing senior-level management and key stakeholders
- Ensure that sufficient resources and funding are available for executing all project activities
- Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
- Negotiate scope, schedule, and funding with internal IT and business partners
- Establish common goals across multiple teams and define useful metrics and reporting to track team performance
- Hands on expertise in configuring Oracle EBS modules i.e. Finance (GL, AP, AR,
5
Skills For Senior Healthcare ERP Project Manager Resume
- Compliance to the Company policies and procedures or direct impact on the re-design of existing policies and procedures
- Provide project risks analysis and mitigation planning
- Guides overall project team, including consultants both US and possibly globally
- Prepares and executes quality assurance assessments including monthly Project performance reviews
- Lead, plan, and execute a deployment strategy that includes provisioning system capabilities at DHA locations worldwide
- Develop and manage key project artifacts such as project schedules, status reports, work plans, stakeholder engagement plans and decision-making model
- Strategize with and advise project sponsor/business lead regarding project direction and decisions
- Constantly contribute to the improvement of Oracle delivery methods and improving client success
6
Skills For Erp-project Manager Resume
- Energetic and enthusiastic approach to technology, people management and building relationships
- Develop project scope, goals, plans, and budgets. Identify resources needed, develop schedules and methods for measuring results
- Oversee prototype, pilot, and end user training activities
- Maintain regular contact with the Client Project Manager, providing the status of project progress
- Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
7
Skills For Public Sector ERP Project Manager Resume
- Partner with business sponsors and IT to create project scope, capture requirements and assist in designing the solution
- Reasonable for the preparation, and delegating project responsibilities
- Responsible for disseminating information to key project team members
- Responsible for managing relationship with consultant project manager
- In conjunction with the Business Lead, manages highly complex business issues arising from the implementation of new processes or functions
- Manages highly complex business issues arising from the implementation of new processes or functions
- Responsible for ensuring that the project can deliver the benefits outlined in the business case, and that it meets the reasonable expectations of end users
8
Skills For SAP / ERP Project Manager Resume
- Warehouse Management Systems or Automated Guided Vehicles
- Business Process Optimization Projects
- Analyze complex situations and to make sound decisions based on various combinations of partial information, personal knowledge and acceptable levels of risk
- Take initiative in a constantly-changing work environment and adopt a do-what-it-takes mindset
- Collaborate with different stakeholders, influence decisions, and take a strategic view
- Partner with other Oracle ERP leads to ensure synchronization and standardization across ERP applications
- Create a culture of customer focus and high performance to drive innovation through continuous customer engagement to facilitate appropriate application upgrades and enhancements
9
Skills For ERP Project Manager Resume
- Technical experience in Oracle EBS 11i/12
- Program/project experience in Oracle EBS 11i/12
- Partner with enablement team to drive automation and common tools and processes across ERPs
- Execution-oriented and quality and cost driven
- Proactive, responsible individual who is able to set own action plans
- Select, evaluate, provide feedback, develop, and assign employees
- Coordinate with internal key stake holders and partners to setup software evaluation and selection
- Manage creation of RFI's and review of proposals
10
Skills For Senior ERP Project Manager Resume
- Serve as Project Manager on a system migration project for the legacy agency system to the client's Oracle solution
- Oversee and manage subcontractors that support the technical aspects of the project
- Work closely with PMO and ensure project methodology is adhered to
- A significant understanding of the critical performance measurements to evaluate operational effectiveness and customer satisfaction performance. In addition, the skill and experience to continually evaluate and improve performance against these measures
- A fundamental understanding of the "numbers" is critical encompassing budgeting, financial planning, capital justification, resource allocation, cost analysis, etc. P&L and balance sheet insight and or experience are desirable
- Hands on experience on IT Project Delivery in Supply Chain and working knowledge of ERP systems
List of Typical Responsibilities For an ERP Project Manager Resume
1
Responsibilities For Senior ERP Project Manager Resume
- Manages the execution of strategies as outlined by corporate objectives and the Project Charter; monitors system implementation and ensures achievement of project objectives, goals, and timelines; provides regular updates to all relevant stakeholders
- Manages the project by assigning responsibilities, identifying and communicating deadlines; keeps the project within scope, schedule, and budget
- Addresses stakeholder concerns and acts as the liaison to the ERP vendor; facilitates and troubleshoots problems within the ERP system and collaborates with the vendor to implement solutions
- Ensures thorough testing through completion of test scripts and quality assurance reviews of mapping, processes, and overall system functionality; directs key users to follow all testing requirements
- Experience with effectively collecting data, defining problems, and drawing valid and concise conclusions and recommendations
2
Responsibilities For Oracle ERP Project Manager Resume
- Consults with stakeholders to evaluate processes and workflows; facilitates reengineering and streamlining based on feedback received
- Oversees the change management effort including user training
- Identifies areas of opportunity within the firm that continue to drive ERP related costs down while enhancing quality and service
- Recommends changes to the configuration to meet current and future organizational needs
- Documents best practices and creates SOPs to ensure long-term health of the system and related processes; and
- Work well both independently and on teams
- Possess a high caliber of self-motivation
- Develop project plans, and budgets
- Develop schedules and monitor results
3
Responsibilities For IT Finance ERP Project Manager Resume
- Guide and perform strategic analysis for projects
- Organize and manage all phases of projects
- Coordinate project team members and assign individual responsibilities as needed
- Weekly and Monthly Status report on the Projects
- Develop and review Technical design for functional specifications from Business Analyst or Customer
- Business requirements analysis and specification development
- Test specification and co-ordination of test activity based on the output of the business requirements
- Review operation and technical support documentation
4
Responsibilities For Senior ERP Project Manager EU Resume
- In conjunction with the Project Lead, manage the ERP initiative to meet the needs of the business, benefits as outlined in the ERP business case, reasonable expectations of end users and ERP steering committee
- Responsible for ERP project, including project planning, resource allocation, steering committee leadership and team organizational structure management
- Manage ongoing operational tasks including: profitability, revenue, margins, billing rates, resource utilization, risk and exposure mitigation
- Continually seek ways to deepen client relationships by increasing satisfaction, and identifying potential “add-on” business development opportunities
- Apply knowledge of application programming, database and system design to contribute towards the constant improvement of service delivery best practices
- Knowledge of requirements solicitation, application development, logical and physical database design and networking
- Knowledge of software development methodologies, including waterfall and agile
- Maintains and controls the ERP project budget, schedule and resources in compliance with project playbook guidelines
5
Responsibilities For Senior Healthcare ERP Project Manager Resume
- Coaches and mentors staff and managers under direct report
- In conjunction with the Design & Test Lead, manage integration of solution(s) into enterprise technical architecture and business environment
- In conjunction with Vendor Management team, manage all procurement of hardware, software and services
- Maintains complete autonomy for the management of the ERP initiative to meet the needs of the business, as outlined in the ERP business case and articulated by the ERP steering committee
- Maintains and controls the ERP project budget, schedule and resources
- Manages integration of solutions into enterprise technical architecture and business environment
- Facilitate complex team meetings involving business and technical resources. Demonstrate credibility as an IT leader to ensure business and technology decisions are reached in order to support business goals and objectives
- Business application life cycle management
6
Responsibilities For Erp-project Manager Resume
- Utilizes project management software tools such as MS Project
- Collaborate with internal stakeholders (i.e. Solution Architects, Business Analyst, etc.) and external clients to ensure alignment in the requirements and milestones necessary for successful project delivery and completion
- Create, communicate and execute project plans, and revise as appropriate to ensure deliverables are met
- Resolve and/or escalate issues in a timely and efficient manner
- Maintain a baseline utilization rate of 65%
- Customer Satisfaction and Engagement
- Have played role of Project Manager / Lead consultant in ERP implementations
- Have lead Data conversion and Reports teams. Fully aware of the Data conversion process
- Manage/control client expectations and contributions to the project
7
Responsibilities For Public Sector ERP Project Manager Resume
- Well versed with MS Project – can build, maintain and monitor a plan. Understands how to report actuals to budget
- Manage to the spirit and letter of contractual arrangements with both clients and third parties
- Manage teams split over multiple locations (domestic and global)
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint
- IT and business/industry work
8
Responsibilities For SAP / ERP Project Manager Resume
- At least one successful ERP project (e.g., an ERP project that realized its anticipated business benefits and was delivered in a timely manner within budgetary boundaries)
- CGFM desired but not required
- Responsibility on the ERP projects implementation
- Make sure quality standards are met in all projects
- Responsibility on roll outs implementations
- Implement best practices and process optimization
- Lead the implementation of new organizational projects aligned with the ERP
- Design AI and TB processes, fit and GAP analysis
- Perform weekly project status reports
9
Responsibilities For ERP Project Manager Resume
- Manage Projects related to our ERP system that involves interfaces with third parties and third systems
- Manage new ERP roll outs to other countries
- Manage new projects related to the ERP in the finance, logistics and procurement areas
- Be responsible for the coordination and support of a full project life cycle for a large enterprise wide implementation
- Provide appropriate leadership, coordination and facilitation to ensure projects are delivered on time, within budget and to scope
- Work closely with the Sr. Business Sponsor, Project Implementation Team and Cross Functional Stakeholders of Order to Cash processes, Master Data Governance and Global Trade Compliance
- Experience managing T&M projects
10
Responsibilities For Senior ERP Project Manager Resume
- Understanding of the business processes being addressed and the industry to which the client belongs
- Seeking someone who has done a full cycle implementation (they are migrating from PS)
- Public Sector Candidates need Financials and HCM
- Healthcare Candidates need Financials and HCM
- Campus candidates need Campus Solutions
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