Field Service Tech Resume Sample
Tiffany Cartwright
7748 Ondricka Dam,
Los Angeles,
CA
+1 (555) 146 3576
Work Experience
Senior Field Service Tech
06/2017
-
PRESENT
Los Angeles, CA
- Maintain scheduled maintenance on Company fleet vehicle and report any damage or accidents as outlined in the Company’s Motor Vehicle Safety Policy
- Replaces faulty components when authorized by the customer
- Conduct preventive maintenance {PM) and supply visits between service calls by following defined
- Install, configure and test basic MorphoTrust hardware and software products at Customer sites such as Image Capture Workstation, Authenticator, standalone Livescan, IBIS/RDT’s and Printer Systems
- Reliable transportation and valid driver’s license is required. Ability to travel (even extensively) with little or no notice
- Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors. Promptly develop and present individualized Performance Improvement Plans as needed
- Handle hazardous materials daily in a safe and approved manner
- Diagnose and repair hardware issues in lottery terminals
- Manage MWO’S and Retrofit group modifications and software M109A6 M109A7 and M992A2 M992A3
Field Service Tech
12/2010
-
04/2017
Detroit, MI
- Learn develop in other platforms specifically Bradley M2 M7 M7/W FS3
- Analyze and identify problems and provided technical guidance
- Manage small and large teams and conduct modification in multiple areas and platforms both CONUS and OCONUS
- Suggest and improve field Vehicle Maintenance Forms (VMF’s)
- Year experience M109A7 and M992A3 4 Years’ experience M109A6 and M992A2
- Service designated route as designed
- Take high quality photographs of dealer’s inventory
- Collect standard features and options of each vehicle
- Communicate with dealership management daily regarding which vehicles are photographed and online
Cox Business Field Service Tech-dev
06/2006
-
10/2010
Boston, MA
- Upload data and photographs collected to home office for distribution via proprietary software
- Some product upselling and new business prospecting in some areas
- Enjoy working outside at least 85% of the time
- Valid driver’s license, reliable transportation and auto insurance
- Clean driving record and background
- Identify vehicle makes, models and features
- Manage MWO’S and Retrofit group modifications and software M109A6 M109A7
Education
California State University, San Bernardino - Palm Desert Campus
2000 - 2005
Engineer's Degree in Communication
Professional Skills
- Strong welding, fabrication and mechanical skills
- Incumbent receives training but uses some specialized skills where technical experience can be applied to assigned tasks
- General oilfield operating knowledge, required safety certifications, advanced knowledge in Mechanics, Electrical Circuit and repair. Strong computer skills
- Excellent interpersonal skills in dealing with customers
- Excellent time management and multitasking skills
- Highly organized, strong interpersonal skills and ability to work independently
- Strong MS Office skills (Word, Excel, Outlook)
How to write Field Service Tech Resume
Field Service Tech role is responsible for computer, mechanical, basic, customer, interpersonal, training, telephony, payroll, wireless, drivers.
To write great resume for field service tech job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Field Service Tech Resume
The section contact information is important in your field service tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Field Service Tech Resume
The section work experience is an essential part of your field service tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field service tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field service tech position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Field Service Tech resume experience can include:
- Working Knowledge of MS Office and basic PC skills
- Share knowledge with colleagues and assist in training; mentor less experienced personnel prior to going solo
- WBM/OBM/Polymer Systems Experience, would like to see 4-5+ years of experience in the fluids business
- Relevant diesel equipment repair experience, preferably some field experience
- Basic computer skills in Word, Outlook, Excel
- High level computer skills
Education on a Field Service Tech Resume
Make sure to make education a priority on your field service tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field service tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Field Service Tech Resume
When listing skills on your field service tech resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical field service tech skills:
- Good analytical, planning, interpersonal, and verbal and written communication skills
- Excellent oral and written communication skills
- Effective interpersonal and communication skills
- Good computer skills and ability to write complete, accurate and logical service reports
- Strong organization skills, close attention to detail and the ability to manage multiple projects with
- Excellent verbal and written skills in order to facilitate interaction with customers
List of Typical Experience For a Field Service Tech Resume
1
Experience For Senior Field Service Tech Resume
- Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
- Providing feedback for efficient maintenance planning improvements
- Attending pre and post job meetings
- Adhering to all policies & procedures, especially EHS policies
- Working outside medium to heavy duty work
2
Experience For Field Service Tech-north Carolina Resume
- Reading electronic drawings/schematics
- Willing to respond to after hour emergency calls as directed by supervisor
- Welding ability knowledge or certified welder Aluminum
- Reporting to District Service Manager
- Perform receipt inspection of various valves and parts being able to verify and match incoming material with customer and receiving documentation
- Responsible for transporting, installing and maintaining equipment on site in customer locations
- Assists in coordinating tests or experiments requiring selection and adaptation or modification of a
- Performs on-site servicing, troubleshooting, repair and/or installation of company product
- Provide on site and offsite welding repairs with TIG, MIG and Stick welding
3
Experience For Cox Business Field Service Tech-dev Resume
- Travel any place, at any time, including adverse conditions, relocating on short notice to support assignment
- Travel: Majority of time is spent in the field driving from one location to the other servicing terminals
- Observes and follows all safety rules and procedures. Including wearing required personal safety equipment (PPE)
- Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
- Record keeping of parts usage, equipment monitoring, time records
- Work in Shop or at customer locations installing and Testing Cameron Equip
- Assist Regional Service Manager in identifying opportunities for selling services
4
Experience For Field Service Tech-vineland Resume
- Provide necessary information and updates on an ongoing basis to management regarding the
- Work alone in a very demanding and varying environment
- Attend manufacturer and company training programs and accompany or assist senior technicians on site as part of the training
- Use all types of power tools, lifting devices, carrying or support equipment in a safe/sure manner
- Assists in analyzing system deficiencies and provides input to recommended design changes to engineering
- Assist site supervisor or manager with providing on-the-job training to new employees
- Performs extensive field repair functions including installs, removing terminals, communications
- Thorough understanding of IGT procedures necessary to service and maintain installed Video Gaming devices
- Thorough understanding of video gaming industry terminology to include
5
Experience For Field Service Tech-rockford Resume
- Knowledge of player tracking functionality and servicing
- Proficient in MS Office products including Lync/Skype for Business Proficient with a variety of MS Operating Systems: Win 10, Win 7, WinXP
- Performs installationof piping systems in accordance with company SOP’s
- Pass wire and stick welding certification
- Travel up to 90%-95% including overnight travel
- Maintain inventory of equipment and its location in the corresponding area of the division
6
Experience For Lead Field Service Tech Resume
- Conducts terminal operations training for retailers’ outlets management and staff
- Provides training to retailers, lottery officials and company staff on the operations of company equipment and games
- Able to interpret and use all types of engineering drawings, schematics, diagrams, and specification sheets VMF’S
- Provide service to customers by answering emergency service calls
- To promote a professional attitude while working with the client
7
Experience For Field Service Tech-south Jersey Resume
- Provide specific equipment training to Customer employees after installation
- Ensure that all relevant paperwork including; Job Logs, expenses and NCR’s are submitted in a timely and accurate manner
- Attend various training courses when requested
- Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
- Per running procedures and Original BOM
- Compile and analyze statistical information relating to field service efficiency, as it relates to lottery terminals
- Provide assistance/data to ECC during critical incidents
8
Experience For Lead Field Service Tech / Traction Resume
- Familiar with VoIP technologies: setup, troubleshooting and configuration
- Physical (% time: travel, operating machinery, environmental etc.)
- Knowledge of gas and oil field drilling terminology and processes
- Knowledge in the handling of user-level Microsoft, Windows 7 and Office 2010 (Laptop)
- Sound knowledge of Windows Operating Systems and ability to diagnose and repair PC problems
- Sound knowledge of Windows Operating Systems with ability to diagnose and repair PC problems
- Willingness to provide on-the-job training to Associate Field Service Technicians
- Possibility of working some weekends/nights at times without notice
- Utilize GPS and other routing system
9
Experience For Field Service Tech-pascagoula Resume
- Working in the oil and gas service industry
- No moving violations, at-fault accidents, license suspensions within past 3 years & no DUIs or DWIs within past 7 years
- Intermediate level proficiency with word processing, presentation, spreadsheet, database, email, and calendar software
- Working knowledge of the organization’s structure, management, and policies
- Knowledge of appropriate technical manuals and engineering data
- Proficiently use all types of hand tools, shop tools, including micrometers, depth gages and finish gages
10
Experience For Building Automations Field Service Tech Resume
- Understanding of the military structure
- Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
- Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
- Uses standard procedures in completing assignments
- Follow procedures for returning defective self-service and on-line equipment to Central Repair facility (RMA Process)
- Gather information, report and escalate product trend problems to the Field Service Engineering department
- Appropriately respond to Lottery requests for technical support during events and special projects
- Support junior-level FSTs in adhering to site policies and procedures
List of Typical Skills For a Field Service Tech Resume
1
Skills For Senior Field Service Tech Resume
- Manage simultaneous and conflicting priorities in an effective manner
- Effectively produce, update and maintain all required status reports and documentation
- Effectively applies the processes of related internal organizations such as QA, Tier 3, and CM to transition upgrades, patches, etc. into field programs
- Prior experience on US Navy Mk 45 gun system
- Prior work experience in related field
- Demonstrated strong mechanical aptitude/ability
- Prior 24x7 field customer service experience required
2
Skills For Field Service Tech-north Carolina Resume
- Knowledgeable of US Army Maintenance system 1 Year experience M109A7 and M992A3 4 Years’ experience M109A6 and M992A2
- Work effectively with other personnel, inside and outside of the organization
- Basic computer skills
- Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.)
- Working knowledge /experience with leading one or more people in the field
- Experience working with ServiceNow Ticketing system specifically creating tickets and working within the tool
- Experience in training, coaching, people development, succession planning is
3
Skills For Cox Business Field Service Tech-dev Resume
- Experience analyzing system failures and identifying, and restoring equipment malfunctions and failures
- Experience with fielding the Bradley Fighting Vehicle as part of unit set fielding's
- Experience with numerous welding and cutting applications
- Experience using power, pneumatic, hydraulic, hand tools, pressure gauges and precision measuring instruments
- Experience setting up/ imaging computers
- Experience performing testing, repair, and replacement at the component (piece part) and board level
- Experience in setup, troubleshooting, and Factory Acceptance Testing of marine equipment and ROV’s
4
Skills For Field Service Tech-vineland Resume
- Ervice experience, in pressure relief valve testing, troubleshooting and repair
- Skilled in creative problem solving and analytical structured thinking
- Experience with Active Directory - managing user accounts, specifically with resetting password
- Recert experience requested (mag-particle testing, TU readings, CWP testing,
- Experience supporting and maintaining PC's
5
Skills For Field Service Tech-rockford Resume
- Recert experience requested (mag-particle testing, TU readings, CWP testing)
- OR four years of vocational training or OTJ experience with basic electrical, mechanical and hydraulic equipment
- Skill to develop and present vehicle and component formal and informal training programs
- Valid driver's license and clean, insurable driving record
- Apply knowledge and experience to troubleshooting situations
- Operate and repair various welding equipment
- Good knowledge and understanding of hydraulic, mechanical, electronic or software systems
- Solidly functional capabilities in use of PCs, widely-varied software applications, and general networking and connectivity are required
- One year's experience with the support of PC's or equivalent technical training on support and operation of PC's recommended
6
Skills For Lead Field Service Tech Resume
- Experience working with communications and IP based technology required
- Proven industrial troubleshooting in both electrical circuitry and PLC
- Experience
- A clean valid driver’s license is required
- Relevant work experience within industry or US Navy, specifically with the MK 41 Naval Weapon Systems to include depot level repair of system component
- Demonstrated leadership in projects and team efforts
- Experience in a bar/restaurant management role is required
- Experience in the mechanical/electronic field of relevant military products
7
Skills For Field Service Tech-south Jersey Resume
- Professional experience as a Field/Desktop Support Technician
- Able to operate equipment safely
- Previous experience with CAT and Volvo engines
- Safely operate a company vehicle for at least 8 hours a day
- 6 months + experience in a related position with ability to comprehend specifications, drawings and manuals
- Work experience within service and/or repair of electronic devices
- Relevant field service / oil and gas experience
- Knowledge / experience with Preventative maintenance on oil and gas production equipment
8
Skills For Lead Field Service Tech / Traction Resume
- Experience in ship repair and weld repairs in a ship repair environment
- Completes appropriately the forms for equipment in transit (good/bad conditions and repaired) in order to repair them at the Depot
- Delivers in the most detailed, punctual and effective manner all reports requested by Department Manager
- A good knowledge of the roads and districts in Jamaica
- Current MSHA, valid drier license and able to pass pre-employment drug screen and physical job requirements
- Experience in a customer service related position
- Assist Technicians that are more experienced
- Assists more experienced Technicians, Technologists and professionals in technical assignments
9
Skills For Field Service Tech-pascagoula Resume
- Experience of distributor and customer support
- Work experience in the mechanical/electrical/electronic field of relevant military products
- Experience working with electronics and elctro-mechanical devices required.
- Experience working with electronics and electromechanical devices required.
- SMT service or process experience
- : 3+ years’ experience in the installation, maintenance and repair of Graphic Computer Systems and Slot Machines and their relevant systems
- Experience with Apple hardware and iOS
- Experience with Windows OS 2007 & 2010
- Experience with ball valves, choke valves and gate valves
10
Skills For Building Automations Field Service Tech Resume
- A+ Hardware certification or equivalent experience
- Install, check out, operate, maintain, repair, and modify equipment within time requirements established by service management
- Mechanical aptitude and equipment operation experience
- Experience in customer service related position and in a related field
- Basic computer and experience
- Experience within technical repair
- Experience in technical repairs
- Suggest and improve field Vehicle Maintenance 5 Year experience MWO and or development
- Good work ethic
List of Typical Responsibilities For a Field Service Tech Resume
1
Responsibilities For Senior Field Service Tech Resume
- Hands on experience with PC operations Proficient in Windows7, 8, 10
- Effective management and execution of administrative tasks, such as travel arrangements, expense reports, coordination of activities with customers, etc
- Experience with Allen Bradley, Siemens PLC's and HMI's
- Willing and able to respond to after-hour emergency calls as directed by supervisor
- Handling Smart Cell Phone
- Handling small cell phone
2
Responsibilities For Field Service Tech-north Carolina Resume
- Provide support and/or work independently programming, debugging, integrating, testing, run-off, and off site installations
- Knowledge of Servo drives and motors for programming and debugging parameters
- Assemble or repair equipment, including using basic hand and power tools
- Work at customer facilities providing installation support and service, following customer safety and facility requirements
- Provide timely status reports including travel expenses, services provided, and labor hours as well as supporting lessons learned documentation
3
Responsibilities For Cox Business Field Service Tech-dev Resume
- Installs decals and warning signs for the proper identification of hazards, warnings, ownership, normal operational settings, emergency contacts, etc
- Performs installation of piping systems in accordance with company SOP’s
- Ensures that upcoming orders for trailers are ready
- For the Greensboro, NC and surrounding area
- Creation and dispatching of installation/removal/move activity for all equipment types
- Coordinate provisioning pre-events, such as pre-site surveys and NOC build requests
4
Responsibilities For Field Service Tech-vineland Resume
- Administer reports for installation billing
- Administers monthly FST meeting
- Interface directly with customer and user, achieving satisfactory level of responsiveness
- Identify and execute appropriate requirements for a field welding site
- Knowledge of various networking protocol (TCPIP)
- Assist site Supervisor and Field Service Manager with project planning and management
- Troubleshoot all forms of communications within a retailer location, including but not limited to, VSAT, DSL, and CDMA technologies
- Remain cognizant of all activities involving the Customer(s) in order to represent/protect IDEMIA interests
5
Responsibilities For Field Service Tech-rockford Resume
- Work with NRC to ensure timeliness to retail locations and understanding problem at
- Comply with all vehicle, maintenance and driving requirements
- Adhere to Company, Lottery and/or Gaming regulations, requirements and policies
- Provide training on products to customers
- Work a flexible schedule including overtime, weekends, and holidays
- Knowledge of basic electronics, networking, and communication equipment
6
Responsibilities For Lead Field Service Tech Resume
- Basic knowledge of dispatching systems where needed to accept/close service calls
- Provides ongoing education to players, lottery representatives and floor attendants employed by the venue
- Assists in promotional activities, new game and software training and customer services to players
- Perform system set-up and training support for demos, trials and new placements
- Install, repair, replace, and trouble shoot Plant equipment to include: piping systems, valves, traps, pumps
- Provide technical training on products to customers
7
Responsibilities For Field Service Tech-south Jersey Resume
- Fabricate fixtures/shop Aids based of basic engineering input
- Able Provided Training to Team members
- This is entry-level and are targeting candidates who want to get their feet wet or are new in their career
- Internal relationships include regular interaction with: Clients, Project Management, Manufacturing & Quality Assurance
- Supports PC users with installation of hardware/software and networking components to meet personal computer needs
8
Responsibilities For Lead Field Service Tech / Traction Resume
- Create Service Notifications and other documentation for communication of problem resolution and future use in addressing similar issues
- Diagnose and fix issues on hand for Streaming Current Monitors that Analyze various systems and chemical in water facilities
- Debug complete machine control programs, including HMI screens and safety interlock controls
- Installs, tests, maintains, repairs, and removes electrical, mechanical, and/or hydraulic systems and
- Installs and maintains nitrogen on-site generation equipment
- Installs cryogenic bulk installations both at Airgas facilities and customer sites
9
Responsibilities For Field Service Tech-pascagoula Resume
- Able to respond to emergencies 24 hours per day. Arrangements for emergency coverage are made when a technician is unavailable for personal reasons or paid time off
- Repairs pressure reduction equipment associated with bulk delivery systems
- Performs Site Surveys to assure compliance with all federal, state/provincial and local codes
- Act as liaison between the MorphoTrust operations team and the Customer(s)’ operational personnel
- Support the day-to-day field service and repairs operation in order to maintain compliance to the Customer(s)’ contract requirements
10
Responsibilities For Building Automations Field Service Tech Resume
- Adhere to Powell’s current safety and quality standards
- Federal or State Underground and Surface MSHA certification
- Pass post-offer drug screen and the ability to perform the physical requirements of the position
- Advanced knowledge of the organization’s structure, management, and policies
- Records service call information, logs and reports data communication problems to management and communicates recommendations on customer’s equipment
- Able to identify, evaluate, install and repair related gas and oil process equipment
- Work assignments carried out to highest quality level
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