Fleet Mechanic Resume Sample
Clyde Mueller
398 Geovany Lakes,
Dallas,
TX
+1 (555) 116 4830
Work Experience
Fleet Mechanic Senior
02/2016
-
PRESENT
Phoenix, AZ
- Diagnose malfunctions and determine method of repair and replacement parts or units required
- Tear down, check out malfunctions
- Clean, replace or repair such units and parts as clutches, transmissions, generators, alternators, injectors, fuel pumps, distributors, transistorized ignition systems, and computerized control truck systems to include
- General understanding of mining operations
- Follows operating procedures and complies with all regulatory requirements
- Organizes and effectively manages daily work assignments; and accurately records time, material and service charges into FMS, in accordance with company policies, procedures and defined fleet work practices
- Identifies and informs supervisor and/or other qualified personnel, on vehicle and equipment repairs as identified by preventive maintenance inspection or road test
- Pm - 7am
- Repair to applicable standards all interior non-medical equipment such as gurneys, fasteners, lifts and emergency warning devices up to the level of the mechanic’s personal certification
Fleet Mechanic
03/2010
-
11/2015
San Francisco, CA
- Create and complete all required repair orders
- Diagnose faults or malfunctions to determine extent of repair required
- Adjust equipment and repair or replace defective parts, components or systems, using
- Test repaired equipment for proper performance and to ensure that work meets
- Report to Shop Manager for daily repair schedule
- Perform routine and preventive maintenance
- Repair flat tires, check spare tire pressure, check safety features of vehicle
- Report any discovered repair issues to Shop Manager
- Ensure vehicles are road-ready
Assistant Fleet Mechanic Driver
09/2005
-
02/2010
Boston, MA
- Document and record all repairs, parts, labor, vehicle numbers or other required information related to the repair or maintenance of vehicles and equipment
- Perform repairs to emerging technologies including: gas/electric hybrids, diesel/electric hybrids, all electric power trains, computerized monitoring systems, diesel emission systems, diesel engine control systems, computerized sander control systems and any new technologies that emerge
- Perform emergency field repairs to quickly get equipment back in operation or back to the shop for more permanent problem resolution
- Perform pre-delivery and setup of new vehicles and equipment and any other modifications needed to improve safety, efficiency and, productivity of purchased units to include technologically advanced computerized systems, radars, radios, alarms, K9 systems, Wi-Fi sander controllers and automatic vehicle location systems with GPS technologies
- Repair and adjust as needed gates and doors used for security for County facilities
- Test and operate all vehicles and equipment to ensure safe and proper operation. Perform required safety inspections on all vehicles, trucks and equipment, including DOT annual inspections
- Perform required and scheduled PM's
- Repair company and customer equipment in a efficient manner
- Maintain a professional appearance while performing repairs to equipment in shop or on customer property
Education
Montana State University - Northern
2001 - 2005
School's Degree in Diesel
Professional Skills
- Demonstrate interpersonal skills and strong communication skills
- Prior experience working on gas and diesel combustion engines
- Five (5) years of confirmed experience as a mechanic with some experience running a busy shop
- Prior experience with truck, trailer, and/or vehicle repair
- Good welding and fabrication skills
- Knowledge of and/or experience in troubleshooting and making repairs of brakes, drive trains, fuel and electrical systems, including transit buses
- Experience in all areas, Shipping, Receiving and Inventory
How to write Fleet Mechanic Resume
Fleet Mechanic role is responsible for electrical, diesel, compliance, training, customer, gas, troubleshooting, maintenance, purchasing, security.
To write great resume for fleet mechanic job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Fleet Mechanic Resume
The section contact information is important in your fleet mechanic resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Fleet Mechanic Resume
The section work experience is an essential part of your fleet mechanic resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fleet mechanic responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fleet mechanic position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Fleet Mechanic resume experience can include:
- Solid computer skills, analytical, organizational, problem solving, communication, and customer service skills
- Valid Washington State Driver's license in good standing
- Prior experience required
- Knowledge and Skills to repair truck and trailer cargo doors and operators
- Work courteously and effectively with others
- Keep accurate records of maintenance and all other work performed, communicate effectively equipment status with management
Education on a Fleet Mechanic Resume
Make sure to make education a priority on your fleet mechanic resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fleet mechanic experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Fleet Mechanic Resume
When listing skills on your fleet mechanic resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical fleet mechanic skills:
- Strong mechanic and electrical skills
- Mathematical and computer skills
- Valid drivers license and ability to obtain valid CDL A
- Evaluating completed work prior to release, achieving supervisor approval as required
- Experience maintaining and repairing large fleet vehicles and material handling equipment
- Technical training or 2 years of mechanic experience on fleet equipment or material handling/forklifts
List of Typical Experience For a Fleet Mechanic Resume
1
Experience For Fleet Mechanic Senior Resume
- Class A qualified technician with 3 years of fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
- Experience using micro soft office
- Previous experience working on hydraulics, electrical, suspension, and breaks
- Experience using a computer to run diagnostics on fleet vehicles
- Experience in all aspects of forklift, material handling, and fleet equipment repair to include maintenance
- Experience working on ready mix trucks highly desirable
- Mechanic experience or mechanical education
- Previous hands-on mechanical supervisory experience
2
Experience For Experienced Fleet Mechanic Before Interview Resume
- Fueling and washing vehicles when needed
- Provide ongoing learning and development opportunities for team
- Interpersonal - Focuses on solving conflict, not blaming; Remains open to others' ideas and tries new things
- Strategic Thinking - Adapts strategy to changing conditions
- Performs diagnosis and repairs for heating, ventilation and air conditioning systems on vehicles
- Perform working using tools and equipment safety and proficiently
- Repair vehicle body and chassis parts, using hand and power tools, electric arc and oxyacetylene welding equipment
- Perform diagnosis and repair of air conditioning/heating systems
3
Experience For Fleet Mechanic nd Shift Resume
- Company-paid ASE training and testing for both new and recertifications
- Performs vehicle repairs by disassembling and overhauling engines, transmissions, clutches, rear ends, and other assemblies
- Perform physically demanding activities while working in all types of temperature extremes (cold/hot)
- Diagnose cause of any malfunction and perform repairs to manufacturers specifications including engines, transmissions and
- Keep track of assigned repairs by logging in and out of the Shopfax system
- Develop and maintain relationships with vendors to ensure best pricing for vehicle parts
- Plow and salt location parking lot as needed
- Attend all mandatory Fleet training
- Knowledge of diesel engines, hydraulics, piping, electrical devices, and other vessel machinery
4
Experience For Fleet Mechanic Lead Resume
- External elements when handling road calls
- Maintain work area ensuring 5S
- Diagnose and repair equipment failures to a safe operating state
- Knowledge to repair all DOT violations noted during inspection perform repairs
- Ensures University vehicles, transit buses and custodial/grounds equipment are properly maintained and in a safe and proper operating condition
5
Experience For Landscape Maintenance & Fleet Mechanic Resume
- Perform basic mathematical functions including addition, subtraction, multiplication and division
- Follow written and verbal instructions, including manufacturer’s service specifications
- Assist in ordering mechanical components, services and parts
- Perform and document all phases of vehicle maintenance and repair, including diagnostics
- Maintain communication with drivers and management regarding maintenance and service of vehicles and equipment
6
Experience For Fleet Mechanic Apprentice Resume
- Interactions with vehicle maintenance tracking software, work orders, and inventory management
- Lift parts and equipment weighing up to 50 pounds
- Task organization and sequencing to complete job in efficient manner
- Assure that all safety program requirements are being fulfilled
- Provide guidance and training for all hourly mechanics to assure that all repairs are completed correctly and in a timely manner
- Repair and maintain trucks and vans including exhaust systems, brakes, front ends, water pumps, fuel pumps, electrical system, and some engine work
7
Experience For AMR Fleet Mechanic Resume
- Repair and maintain all equipment including electrical systems, water pumps, vacuums, compressors and engine repair. Change all fluids as necessary
- Assemble and disassemble equipment, components, and other parts using hand tools and power tools
- Keep working area clean, safe, and in orderly condition
- Diagnose and perform major and minor repairs to gasoline, and diesel engines, involving inspection and replacement of broken or worn parts
- Diagnose and repair vehicle air conditioning systems
- Diagnose engine, chassis, drive train systems using PC based diagnostic equipment
- Insure that Targa’s standards are maintained with regard to tractor/trailer appearance, mechanical repair and conditioning
8
Experience For Diesel Fleet Mechanic Resume
- Physically able to transport equipment to and from vendors for repair, cleaning and inspections
- Diagnostic & repair of vehicle air conditioning systems
- Travel to vendors to pick up parts using company vehicle
- Become familiar with Peterbuilt tractors with Pacaar motors including the operation of diagnostic computer program
- Be able to fabricate and/or install parts on trailers and tractors including hoses, decals, pumps and PTO’s
- Full knowledge of CHP/BIT inspections and servicing
- Update Garage Management System and all necessary documents including vehicle records
9
Experience For Fleet Mechanic Driver Resume
- Mobile mechanic responsibilities at other PepsiCo facilities repairing PepsiCo vehicles
- Repair and maintenance of heavy equipment to include trucks, loaders and other operating equipment
- Perform light and medium duty repairs using hand and power tools
- Keep the Fleet Manager advised of any problems and opportunities as well as provide a daily report identifying productivity
- Complete all minor and major repairs and perform scheduled preventative maintenance on all fleet and material handling equipment
- Works with the Manager of Fleet Operations to ensure that all vehicles are maintained in safe working order
- Off-site service calls maybe required exceeding normal hours
- Maintains required licenses and certifications. Complete all paperwork necessary to ensure that the job training is properly documented
- Repair of construction type fleet equipment and vehicles, including all phases of aerial device repairs
10
Experience For Lead Fleet Mechanic / Supervisor Resume
- Able to obtain an ASE T-4 brake certification within 3 consecutive testing periods (conditional offer of employment requirement)
- Heavy equipment includes trucks, wheel loaders and other operating equipment
- Some hazard involved due to working in and around trucks and machinery
- Subject to screening requirements upon offer of employment
- Comply with EPA and OSHA regulation as pertaining to the shop and fleet
- Work flexible schedules including shift work, weekends, holidays and on-call rotations for roadside assistance
- Receive oral and written instruction. Accurately complete work order paperwork, describing work completed and account for all parts, fluids and supplies used
List of Typical Skills For a Fleet Mechanic Resume
1
Skills For Fleet Mechanic Senior Resume
- Demonstrate effective communication skills, good organizational skills and be a proven problem solver
- Experience with welding and metal fabrication desirable
- Experience working on hydraulic pumps, and PTO
- Fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
- Have and maintain a valid Class A driver’s license and a record free of chargeable accidents, speeding or safety violations
2
Skills For Experienced Fleet Mechanic Before Interview Resume
- Two (2) years experience in a shop environment working in a maintenance capacity
- Be able to problem shoot and identify mechanical issues – prioritize repairs to keep fleet moving
- Experience working as a mechanic
- Current and Valid Drivers License,
- Experience in on road Med/Heavy duty diesel,
- Experience in diagnostic, maintenance and repair of gasoline/diesel trucks and trailers
- Experience in Tractor/Trailer repair and air brakes
3
Skills For Fleet Mechanic nd Shift Resume
- Experience with Forklift/Pallet Jack Repair
- Hands-on fleet mechanical experience
- Repairs with Heavy and light equipment experience
- Experience in all aspects of forklift, material handling, and fleet equipment repair to include maintenance
- Valid Commercial Driver's License (CDL) Class A CDL or able to obtain in 3 months
- Prioritize multiple tasks, work with limited supervision and as a team member
4
Skills For Fleet Mechanic Lead Resume
- Experience in all aspects of fleet equipment repair to include maintenance
- Five (5) years’ experience in job related fields
- Valid driver’s license – Class A with Hazmat & Air Brake restriction removed
- Diagnostic experience and the ability to both read and understand technical manuals and schematics (firm requirement)
- Demonstrate exceptional work ethic, energy, and drive with a positive team-player attitude
- Mechanic experience on a fleet
5
Skills For Landscape Maintenance & Fleet Mechanic Resume
- Fleet experience with the ability to work on all types of power units, trailers, and material handling equipment
- Safely operate motor vehicles, an assortment of hand and power tools and other work-related equipment
- Knowledge of and/ or experience diagnosing and repair of heating, ventilation, and air condition systems on vehicles
- Knowledge and experience repairing gasoline, diesel, and natural gas engines in all University vehicles, including transit buses
- Maintains a valid Class B driver's license
- Possess a valid Class B driver's license
- Previous experience as a diesel mechanic
- Valid driver’s license with a clean MVR
6
Skills For Fleet Mechanic Apprentice Resume
- Experience with both diesel /propane vehicles and air brake systems
- Engine and Chassis Diagnostic software experience
- Identify and operate shop tools and equipment
- Strong ability to follow written and oral directions
- Fleet and mechanical experience
- Two years of truck equipment experience
- Hydraulic equipment repair experience
- Previous gasoline and diesel experience required
- Experience in Air brakes and ABS trained
7
Skills For AMR Fleet Mechanic Resume
- Experience as a diesel mechanic
- Previous fleet maintenance and repair experience required
- Maintenance experience with all types of heavy duty transit equipment
- Operates a pallet jack as needed to perform job functions
- Good grasp of mechanical repair assessment
- Perform operation test prior to repairs to verify complaint
- Knowledge of and experience with GM and diesel driveline
8
Skills For Diesel Fleet Mechanic Resume
- Shows good job tenure
- Direct experience not required but some knowledge of repair/maintenance of vehicles
- Valid Class D driver’s license required
- Standing, climbing, bending and squatting all required
- Ongoing training - learn and work on gas and diesel
- Welding and cutting helpful. Class A CDL desired with willingness to obtain hazmat and tanker endorsement
- Walking and working on feet most of the day
9
Skills For Fleet Mechanic Driver Resume
- Willing to work on call and travel to breakdown’s when they occur including nights and weekends
- Diagnosing and repairing to fleet vehicles
- Willing to respond to calls on weekends, after hours and work overtime when required
- Suggesting appropriate course of action for repairs
- Communicating professionally with customers (when necessary), team members, and supervisors
- Using hand tools, electric drills, and air tools
- Servicing all types of delivery trucks or vehicles
- Maintaining inventory of parts and stay within budget
- Willing to work flexible shifts, holidays, evenings, staggered shifts as determined by the Fleet Leadership team
10
Skills For Lead Fleet Mechanic / Supervisor Resume
- Handle the physical requirements including, but not limited to, repeated bending, stretching, twisting, and lifting of up to 60 pounds
- Substantial walking, bending, stooping, lifting or working in awkward or strained positions
- Inspect, remove, replace the following: Suspension systems, brakes, air conditioning, steering, transmission, coupling systems
- Performs preventative maintenance on vehicles such as vehicle washing, cleaning, oil changes, greasing and inspection of hoses, belts, fluids and wiring
- Knowledgeable in all aspects of DOT maintenance regulations pertaining to class 8 vehicles, including brakes, lighting, etc
- Frequent lifting in excess of 50 pounds, as well as prolonged standing or driving
- Knowledge of D.O.T. wiring and air systems including air conditioning Freon recovery systems
- Okay with working at a rendering company due to the nature of the business and the environmental factor/smell
- Frequent stooping and lying supine on crawler
List of Typical Responsibilities For a Fleet Mechanic Resume
1
Responsibilities For Fleet Mechanic Senior Resume
- Valid CDL A or the ability to obtain a valid CDL A within the first six months of employment
- Previous direct automotive or diesel repair experience required
- Previos vehicle repair experience required
- Valid driver's license required; have the ability to obtain CDL B
- Direct automotive/light/medium duty fleet repair experience required
- Previous vehicle maintenance and repair experience required
- Verifiable hands-on experience as a heavy duty commercial Reefer mechanic or (3) year’s verifiable
- Verifiable hands-on experience as a heavy duty commercial Reefer mechanic or (3) year’s verifiable handson
- Two (2) years mechanical experience with diesel tractors, chemical trailers and propane bottles
2
Responsibilities For Experienced Fleet Mechanic Before Interview Resume
- Valid Ontario certification as an Automobile Service Technician (310S)
- Valid Ontario certification as a Truck and Coach Technician (310T)
- Trade off 1:1 in experience/education requirement
- Experience in a high-volume vehicular repair shop
- Or less of verifiable hands-on experience as a heavy duty commercial diesel mechanic or reefer mechanic or a combination of both
- Preferably hold a valid Class-A CDL license and be DOT certifiable but NOT required
- Possession of a valid Class A Commercial Driver’s License (CDL)
3
Responsibilities For Fleet Mechanic nd Shift Resume
- Work experience post completion of trade qualification
- Valid Class A Commercial Driver's License with DOT certification required within 90 days
- Work as a team leader in a diverse environment; demonstrate organizational, supervisory and administrative abilities
- Prioritize and coordinate a multitude of tasks
- Display ethical behaviors and demonstrate "Southern Style" values which are: Unquestionable Trust, Superior Performance and Total Commitment
- Display ethical behaviors and demonstrate "Our Values" which are: Safety First, Unquestionable Trust, Superior Performance and Total Commitment
4
Responsibilities For Fleet Mechanic Lead Resume
- Repairs on all charging systems on both gas and Diesel engines
- Diagnose Power steering hydraulic assist components / understand pressure and power flow; hydraulic volume-pressure-hose requirements
- Perform heavy lifting up to 65 lbs with or without accommodations
- Responsible for installation, maintenance, troubleshooting, and repair of facility vehicles and trainers
- Perform mechanical repairs on drive train, brake, steering and other functional parts
- Perform welding or machine work
- Makes emergency road calls when needed to perform any of the above operations and towing
- Be willing to work nights, weekends, and holidays when needed
- Competitive Hourly Wages Starting at $22.50/Hour!
5
Responsibilities For Landscape Maintenance & Fleet Mechanic Resume
- Comprehensive benefits package including paid holidays & vacation, medical & dental, and 401(k) savings plan
- Apply common sense understanding to carry out detailed, but uninvolved written and oral instructions
- DOT Commercial Driver’s License (CDL A)
- Maintain records of daily check list (pre-trip inspections)
- Mentor the class I & II mechanics
- Performs Front Line Mechanic inspections and preventive maintenance on both diesel and gasoline vehicles as per policies and procedures
- Responds to vehicle breakdowns in the field when requested
- Completes all required paperwork neatly, correctly and on time
6
Responsibilities For Fleet Mechanic Apprentice Resume
- Vehicles repaired and maintained correctly and in a timely fashion
- Assist other mechanics as needed
- Perform general overhaul and repair work on gasoline, diesel, propane, and battery powered engines/equipment
- Lift 75+ lbs
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance
- Team Work - Gives and welcomes feedback; Supports everyone's efforts to succeed
- Visionary Leadership - Inspires respect and trust
7
Responsibilities For AMR Fleet Mechanic Resume
- Business Acumen - Understands business implications of decisions
- Cost Consciousness - Contributes to profits and revenue; Conserves organizational resources
- Ethics - Treats people with respect; Upholds organizational values
- Troubleshoot: identify problem, indentify corrective action, communicate action to supervisor take action, and follow up
- ADM Electrical 2 trained and certified to work on 110V equipment
- Perform repairs and service a wide variety of equipment with minimal supervision including: changing batteries/gauges/motors/pumps and performing diesel engine work (turbos, exhaust manifolds, water pumps)
- Troubleshoots, diagnoses, repairs, maintains and installs component parts of transit vehicles
- Performs preventative maintenance procedure inspections to transit vehicles as required by Federal, state, and local guidelines; performs preventative maintenance as needed
- Performs upgrades and/or modifications on coach systems and equipment
8
Responsibilities For Diesel Fleet Mechanic Resume
- Performs road calls and on-the-road repairs as needed
- Perform maintenance on and repair high powered vacuum equipment
- ASE certifications required after 6 months
- Inspect all vehicles once a month
- Perform scheduled maintenance on all delivery vehicles
9
Responsibilities For Fleet Mechanic Driver Resume
- Perform field repairs as needed
- Maintain Nalco Champion policy inspection maintenance records
- Conduct brake and tire inspections as directed
- Maintain records of accomplished task and return such documentation daily to management
- Troubleshoot and perform major and general repairs to the fleet of tractor trailer trucks and trailers (dry and refrigerated) in accordance with company policies and DOT and state laws
- Handle road calls for break downs, as needed
- Certification from an accredited mechanic program, ASE and CDL air brake certified
- Drive tractor trailer trucks
- Knowledge of OSHA and DOT compliance regulations
10
Responsibilities For Lead Fleet Mechanic / Supervisor Resume
- Use pneumatic tools
- Temperature ranges from 20 to 90 degrees
- Exposure to grease, oil, paint fumes, diesel fuel and fumes
- Maintain, troubleshoot and repair forklift, Genie, sweeper/scrubber equipment
- Certification from an accredited mechanic program
- Knowledge to Performs PM’s on all gas and diesel vehicles
- Follows the Company Preventative Maintenance Program
- Knowledge to Perform DOT Annual vehicle inspection on gas and diesel vehicles
- Performs minor / and major engine repairs of both diesel and gasoline engine powered vehicles including partial and complete internal engine repairs; repairs on all designated accessory drive component parts of engines
Related to Fleet Mechanic Resume Samples
Elevator Mechanic Resume Sample
Work Experience
• A valid general class Certified Competent Conveyance (elevator) Mechanic (CCCM) certification issued by the State of California Department of Industrial Relations, Division of Occupation Safety and Health
• Locate and determine causes of trouble in brakes, motors, switches, and signal and control s...
Professional Skills
• Assembles, installs, repairs, and maintain...
• Demonstrated experience working with eleva...
• Demonstrated experience working with relay...
Maintenance Mechanic Resume Sample
Work Experience
• Certified Material Handling Engineer Mechanic
• General industrial maintenance in mechanical and electrical 7 years
• Automated manufacturing or distribution environment 5 years
• General industrial maintenance in mechanical and electrical 5 years
...
Professional Skills
• Strong Customer Service skills Strong Inte...
• Strong Engineering & Technical skills incl...
• Skills to follow verbal and written instru...
Mechanic Helper Resume Sample
Work Experience
• Assist in maintaining accurate, updated records of time and materials required to perform repairs, service and preventive maintenance
• Operate tools, equipment and machinery according to prescribed safety procedures
• Keep shop, equipment, and tools clean and in safe and eff...
Professional Skills
• Good recordkeeping skills
• Basic software skills to include MS Office...
• Effectively prioritize, multi-task, mange ...
Auto Claims Resume Sample
Work Experience
• Pursuant to Company lines of business strategies and good faith claim settlement practices: investigates, negotiates and settles (within authorized limits) assigned claims
• Establishes and maintains positive relationships with both internal and external customers providing excellent customer servi...
Professional Skills
• Excellent organizational, verbal, written ...
• French language skills considered an asset
• Serve as a mentor to less experienced staf...
Mechanical Engineer Design Resume Sample
Work Experience
• Participates as a member of project team of other mechanical hardware engineers and internal and outsourced
• Performs and documents analyses to validate and verify systems and components meet requirements and specifications. Contributes to supplier development, test and production activities and d...
Professional Skills
• Experience in mechanical design for roboti...
• Experience working with any of the followi...
• Experience supporting aviation commercial ...
Specialist Parts Resume Sample
Work Experience
• Responsible for managing the Commodity in the sourcing, supplier selection and relationship building with key suppliers to leverage Eaton’s purchases, reduce cost and improve supplier performance with the support of global and regional procurement organizations
• Take phone calls from dealers on a ...
Professional Skills
• Good time management skills and the abilit...
• Excellent communication skills and the abi...
• Possess solid research skills