Floral Resume Sample
Jordyn Brakus
35265 Audie Stravenue,
Los Angeles,
CA
+1 (555) 627 4889
Work Experience
Manager of Floral
11/2016
-
PRESENT
Boston, MA
- Institute ‘Best Practice’ leadership and management principles
- Manage a cost-effective program; effectively forecast, plan, order and receive product/supplies and schedule associates to achieve labor goals while meeting or exceeding the customers’ expectations
- Responding to customers’ questions and requests in a timely manner
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store
- Updates Department décor for seasonal merchandising
- Proper inventory control through pricing, labeling, watering, and stocking
- Ensure an appropriate amount of product is readily available for customers
- Reviews the status and appearance of the product for freshness and replenishes and rotates products daily
- Ensure proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands
Floral Clerk
05/2012
-
10/2016
Boston, MA
- Good communication skills; proficient in Microsoft Office, including Outlook, Excel, and Word
- Organized, professional, resourceful, proactive, reliable and have a strong attention to detail
- Work independently to make decisions based on the information provided
- The position requires the associate to lift up to 40 pounds on an occasional basis
- Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company policies
- Promote merchandise and utilize suggestive selling techniques to satisfy customers’ needs
- Accurately convey orders taken in writing for designers
- Use equipment such as computer, knife, helium tank, foliage stripper, shears, sealer gun, hot glue gun, etc
- Operate cash register and computer system accurately while accepting all forms of payment (ex: gift cards, checks, credits, debits, and floral charges)
Floral Assistant
08/2007
-
11/2011
Philadelphia, PA
- Prepares and completes all daily record keeping and documentation required for the department
- Cleans all floral equipment, cases, floors, doors, walls, and storage areas according to cleaning schedule and standards
- Inform customers of floral specials and refer to floral intranet and Daily Merchandising Letter for updated information
- Make signs and ensure proper pricing
- Maintain working knowledge of all Floral equipment
- Ensure consistent execution of all Floral standard operating procedures (SOPs)
- Proficient in floral care and handling
- Create and design floral arrangements
Education
American InterContinental University (AIU)
2003 - 2007
Bachelor's Degree in Design
Professional Skills
- Proven leadership experience in a Floral environment
- Proven leadership experience in a Retail environment
- Customer service experience, preferably in a florist, food service, grocery or retail setting
- Knowledge of, passion for and, experience working with various flowers
- Experience working with flowers in a professional capacity (Garden Center, Florist, etc.)
- Operate electric pallet jack, high lift, baler, hand jack and safety cutter
- Experience in a floral management position
How to write Floral Resume
Floral role is responsible for design, basic, security, retail, finance, training, procurement, purchasing, shipping, reporting.
To write great resume for floral job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Floral Resume
The section contact information is important in your floral resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Floral Resume
The section work experience is an essential part of your floral resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous floral responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular floral position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Floral resume experience can include:
- Builds relationships with customers including making customers a priority while driving safely to all scheduled delivery locations
- Stock, receive, and process flowers and hard goods
- Operate a floor jack and hand jack
- Operates a cash register. Accountable for cash fund. Prepares required cash reports
- Exercises tact, good manners and courtesy
- Coach and train new colleagues/graduates/placement students to technical excellence in respect of skill sets and product knowledge
Education on a Floral Resume
Make sure to make education a priority on your floral resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your floral experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Floral Resume
When listing skills on your floral resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical floral skills:
- Work with Floral Designers to produce event florals; follow specifications to develop floral mechanics, design and budgeting skills
- Basic Math skills (+,-, ,/)
- Communicate effectively with customers and others
- Continually inspect and assess all incoming goods, as it relates to Fresh Thyme, to ensure that the quality is within Fresh Thyme specifications
- Previous work experience in a similar setting
- Demonstrated computer proficiency within a windows environment and willingness to learn new software applications such as eR2, BEO, Floramagic and Lilo
List of Typical Experience For a Floral Resume
1
Experience For Floral Clerk Resume
- Properly pack, unpack and check goods against orders and handle inventory to protect against damage
- Experience in the events industry, hospitality, or a related field
- Trimming material and arrangingbouquets, wreaths and other items using trimmers, shapers, wire, pins, floral tape, foam and other materials
- Pricing and displaying floral productsin sales cases
- Maintains a selling atmosphere conducive to impulse and eye appeal purchasing
2
Experience For Manager of Floral Resume
- Prepares and completes all daily record keeping and documentation required by Company, Store Director or Floral Manager
- Maintains two-way communication with department manger and team members while working independently within the store’s delivery zone
- Complies with Wegmans Policies and Work Rules, as well as, federal and state laws (Wegmans driving policy, attendance, uniform, storages etc.)
- Process customer orders for in-store purchases, delivery and FTD sales
- Make simple bouquets, corsages, and boutonnieres
3
Experience For Floral Manager Resume
- Promote teamwork to help achieve company/store goals
- Establish performance goals and empower associates to meet targets
- Provide customers with fresh products that they have ordered and the correct portion size/amount to prevent shrink
- Recommend floral items to customers to ensure they get the products they need
- Ensure proper temperatures in cases and maintain temperature logs
- Lift 25 pound items
- Identify and determine the quality of various plants and flowers
- Use helium equipment for balloon sales and presentations
- Clean equipment, tools, and work area
4
Experience For Floral Category Manager Resume
- Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the floral department
- Decorates plants. Makes bows and balloons. Prepares bouquets
- Controls shrink and cost. Prevents the sale of product that does not meet standards
- Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters, stem cutters, wire, hot glue guns, spray paint, balloon heat sealing machines, helium tanks and garbage disposal
- Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area
- Takes special orders from customers by telephone or in person
- Operates telephones, knives, scissors, safety cutters, stem cutters, wire, staples, hot glue guns, spray paints, balloon heat sealing machines and helium tanks. Utilizes cleaning supplies and equipment. Utilizes knives and safety cutters. Requires use of latex gloves
5
Experience For Floral Assistant Resume
- Frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 60 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products
- Manages and maximizes categories to achieve most efficient use of vendors’ dollars
- Provides customer engagement in positive and approachable manner
- Designs and assembles fresh arrangements
- Maintains Dierbergs’ standards and department conditions
- Advises customers on floral arrangements and prices. Instructs patrons as to care of flowers, plants, etc
- Takes special orders for flowers, transmits teleflora orders, arranges deliveries
- Maintains records and logs related to flower shop operation. Maintains library of catalogs and price sheets
- Assists in regular inventories
6
Experience For Floral Administrative Support Resume
- Technical responsibility for a Sainsbury’s brand product area, which has high technical or brand reputation risk and/or is a complex technical area due to scale, supply base or production methods
- Detailed understanding of product area and is a technical 'expert' for certain products
- Initiates and drives change to step change technical performance of product area
- Sets best in class quality standards and drives quality within product area
- Is a custodian of quality and Sainsbury's Brand reputation by adopting a zero tolerance approach to all failings of quality, safety, legality and brand reputation
7
Experience For Manager of Produce / Floral Resume
- Holds and maintains accurate product information for all Sainsbury’s brand products ensuring the quality and safety standards are clearly defined and adhered to
- Completes detailed investigations on product issues to identify the root cause of the issue and implement clear action plans
- Work with central teams to ensure delivery of the 2020 targets and category plans in product area
- Management and delivery of KPI’s in product area
- Is an integral part of the product development process delivering all the technical aspects on time including supplier approval and clearly defining quality criteria to meet customer expectations and agreed timescales
- Maintains and reviews price files of competitive price checks to ensure we have costs that allow us to be priced competitively within each market we operate
- Demonstrated computer proficiency Workbrain
- Demonstrated ability to give feedback and share create and new ideas
8
Experience For Floral Laborer Resume
- Delivers projects to drive the profitability, quality and 2020 agenda for the biggest selling lines within product area
- Delivers technical aspects of category 2020 plan. Involved in setting the 2020 plans for product area. Sets and communicates clear 2020 targets to all suppliers
- Drives the technical innovation agenda by identifying new technologies to deliver new packaging, product or processing solutions that is differentiated from our competitors and is noticed by our customers
- Able to identify and recommend new technologies of value
- Work with industry experts to identify Research and Development opportunities
- Recommends supply base strategy for product development
9
Experience For Floral Lead Clerk Resume
- Proactively manages and engages with the supply base to drive the technical agenda
- Implement supplier joint business plans and technical plans that deliver a step change in product quality and all aspects of the Sainsbury’s brand strategy
- Sets suppliers KPI’s and monitors supplier compliance through effective detailed site visits/audits based on a risk assessment and regular review meetings
- Assist with new programs and products, creating excitement in the department amongst both customers and employees and sharing knowledge based service with the team
- Prioritizes assignments and completes them efficiently
- Responsible for the upkeep and maintenance of the Wegmans Floral delivery Van
10
Experience For Floral Department Retail Manager Resume
- Engages other Team Members by bringing the “Raley’s Way” to life through inspiration and communication to include department goals, objectives, policies, procedures
- Ensures cleanliness of floral department, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping
- Stocks floral department; includes presentation of product, facing, filling, and organization of all product items as set by the Produce Department schematics as well as ensuring tag and pricing accuracy
- Participates and runs the cut fruit and vegetable program
- Assists in produce section as needed
- Conduct weekly department inventories and report financial information as well as take responsibility for the sales and profitability in the department
- Establish and ensure proper execution of corporate programs at store level, assuring conformity with safety, customer service, merchandising, and pricing program goals
- Review with Store Directors, Produce managers, and team members, projected sales, gross profit margin, expense control, and operating profit objectives; helping to ensure budgeted goals are met
List of Typical Skills For a Floral Resume
1
Skills For Floral Clerk Resume
- Driving and growing sales by offering the best quality products and creating creative bouquets and arrangements
- Wrapping flowers for customers, adding personalized accents to bouquets, demonstrating to customers how to make hand-tied bouquets and other arrangements
- Ordering, merchandising, and watering product throughout the department
- Working conditions consist of a temperature controlled store environment, backroom receiving and production area, and outdoor weather conditions
- Handling any problems that arise throughout the department, including any concerns with product, etc
2
Skills For Manager of Floral Resume
- Demonstrating Wegmans Who We Are values while representing Wegmans both inside and outside our stores
- Merchandising and maintaining abundant and beautiful store displays
- Maintaining a clean and organized warehouse + work areas
- Receiving customer orders
- Typical motions include repetitive hand and arm movements, bending, reaching and carrying
- An understanding of store operations and merchandising methodologies and practices, including P&L and financial management
- Contributes to overall cleanliness of department by picking up, organizing, cleaning work areas and sales floor
- Works closely with division merchandising teams to insure an understanding of merchandising goals and execution
3
Skills For Floral Manager Resume
- Maintain plants by watering, trimming, cleaning and other care as required
- Exposure to 40˚ Fahrenheit while handling products and/or working in a cooler
- Hands are frequently exposed to cold water, rose thorns, and a wide variety of plants, flowers, soil mixtures, flower arranging materials and cleaning agents
- Responsible for moving and lifting an average of 1 – 10 pounds with a maximum weight lifted of 50 pounds occasionally
- Have a working background in Merchandise, Production, Events, Training or related field
- My Sainsbury’s Learning- Sainsbury’s Brand Technical Training Courses and Store Support Centre behavioural personal development courses
- Treats co-workers and customers with caring and respect while supporting the Who We Are Values
4
Skills For Floral Category Manager Resume
- Examines the rotation of all floral products paying particular attention to expired stock and discarding outdated or spoiled items
- Maintain awareness of Fresh Thyme’s marketing strategies, competitor’s activities, & their pricing
- Assist guests with finding items they are looking for
- Performs daily activities assisting the Florist in providing all floral needs for the property
- Assists in preparing arrangements for special events, catering banquets and guest orders
5
Skills For Floral Assistant Resume
- Adhere to floral training/store procedures according to Company policies/procedures and as directed by the Food Manager and Floral Specialist
- Frequent exposure to outdoor weather conditions during times when plants, shrubs and trees are displayed outdoors
- Constantly walking between various areas of the property on a variety of floor surfaces
- Frequently reaching above shoulder height
- Lift buckets of flowers and other products weighing up to 30 lbs
6
Skills For Floral Administrative Support Resume
- Work a flexible schedule, including holidays
- Strength to lift, push, or pull objects weighing 25 pounds
- Basic knowledge of plants and flower arranging
- Lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs
- Audits competitive product selection, displays and pricing through on-site visits
- Assesses the quality of incoming product and follows up with Category Manager and Vendor if quality does not meet Company standards
- Interview, select and hire the best caring, diverse, knowledgeable people
- Lead by example and create a fair, empowering, and safe work environment; maintain & encourage two-way communication
- Executes all departmental merchandising plans and Sop’s..
7
Skills For Manager of Produce / Floral Resume
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor
- Help bring plants to customers’ cars
- Manages safety, legality and quality of Sainsbury’s brand products ensuring brand reputation and due diligence is maintained
- Gives incredible service to customers, using resources to go above and beyond customers’ expectations
- Maintains the ordering and inventory control
- Facilitate and supervise all merchandising activities in the department, both indoors and outdoors
8
Skills For Floral Laborer Resume
- Use of Microsoft Office applications and adapt to procurement systems software for ordering, inventory and vendor management
- Weekly documentation and tracking of all products
- Ensure accurate pricing on all products sold
- Ensure all department standards are being met in the floral department
- Answer telephones and assist callers using proper phone etiquette
- Responds to guest inquiries concerning plant/flower arrangements
- Maintains existing floral arrangements and plants in public areas
- Works collaboratively with store directors and department managers to insure that common objectives are being addressed
- Focuses on the clarification of roles and responsibilities; establishing clear lines of accountability
9
Skills For Floral Lead Clerk Resume
- Develop, train and mentor Cast, while holding them accountable to perform at their best
- Familiarity with WDW collective bargaining agreements - Services Trades
- Maintain high quality offerings while minimizing excess waste
- Differentiate in products and service by producing quality products
- Assist in watering and department maintenance as needed
10
Skills For Floral Department Retail Manager Resume
- Actively selling merchandise
- Repetitive driving required
- Perform floral counts and processing, prep containers and carts. Restock vases and report any breakage/loss or variances
- Create a SHOW Service work environment promoting creativity, collaboration, teamwork, recognition, mutual respect
- Create an environment that enables customers to feel welcome and appreciated by answering questions
- Prepares product for display case which includes wrapping product
- Monitor team members’ productivity and evaluate their overall performance
List of Typical Responsibilities For a Floral Resume
1
Responsibilities For Floral Clerk Resume
- Experience as a retail florist
- Wegmans Store Operations experience in a Team Leader level or higher
- Documents and shares across the organization store bulk food & floral displays and set-ups that are particularly effective
- Frequently carrying, pushing, pulling carts and boxes up to 100 lbs
- Work as part of a team, especially during high-volume seasons
2
Responsibilities For Manager of Floral Resume
- Report damaged and missing items
- Insure a safe working environment
- Assist production staff when instructed to by floral supervisor when setting up events
- Manage purchase decisions and order fulfillment with a daily goal to achieve a 100% fill rate
- Monitor and report items/categories/business trends in the industry & maintain awareness of market trends, technology, & weather across all categories & growing regions
- Conducts post promotional analysis to track sales and ensure proper projections for future promotions
- Extensive retail knowledge of the operations in the floral department
- Previously or currently a successful upper management member or executive of a floral department, wholesale business, or retail corporation
- Observe sales floor and backroom conditions; take actions to correct areas of opportunity
3
Responsibilities For Floral Manager Resume
- Work closely with vendors and ensure that order timelines are met
- Communicate and work cooperatively with store director, produce management and other departments
- Maintains department standards in relationship to service, product quality and delivery time
- Stand for an eight-hour shift
- Carry floral arrangements short distances
- Efficiently move around work area, read and prepares special orders, take and recite orders by phone, etc
4
Responsibilities For Floral Category Manager Resume
- Insures that store and department objectives are in alignment with division goals
- Monitor daily production for baskets, in room celebrations, embroidery and all floral and event elements
- Analyze and align business needs with Cast schedules
- Manage and lead Cast in a unionized environment
- Ensure all current processes and followed and create efficiencies that assure budget compliance
- Manage inventory in all lines of the business
- Be a self-starter with the ability to manage change and determine available resources
- Utilize floral systems and processes consistently and correctly
- Follow attendance tardiness guidelines in accordance with team member handbook
5
Responsibilities For Floral Assistant Resume
- Receives floral product and ensures product quality, freshness, sale ability and accuracy of delivery invoices
- Conditions product and merchandises for sale
- Maintains high quality product on sales floor
- Ensures accurate retails and achieves department gross profit targets
- 15 lbs
- Perform floral-related event set-up and tear down tasks including safely pulling and restocking floral supplies, linen and related decor, loading/unloading, and delivery/pick-up
- Operate company trucks, vans and lifts, notify management of gas and maintenance needs. Adhere to safety, security and property dock/loading procedures and policies
6
Responsibilities For Floral Administrative Support Resume
- Ensure that event venue and MREP studio is left in a clean and orderly condition
- Stay current in design trends, floral techniques and vendor products and share with/train teams to inspire creativity
- Accurately read and complete all required paperwork
- Understand and follow best floral practices and design techniques in the department
- Work in varied temperatures
- Knowledge of floral design principles
- Occasionally exposed to hot (non-weather,) ambient temperatures, and loud noise
- Frequently exposed to wet and cold (non-weather) conditions
7
Responsibilities For Manager of Produce / Floral Resume
- Sainsbury’s Brand team support functions
- Relevant resources to deliver Research and Development projects
- Familiar with procurement, logistics and inventory management practices
- Directs the Store Management team in the proper presentation of floral products. Works with Category Managers on adjustments as necessary due to size, display capabilities and product mix
- Provides hands-on training for associates assigned to the floral section in areas such as: product display techniques, production rotation, use of off-shelf displays and order quantities
- Assesses the condition of in-store displays/fixtures and if not up to company standard, follows up with Floral Category Manager to get appropriate displays/fixtures
8
Responsibilities For Floral Laborer Resume
- Recommends appropriate store order quantities based upon the Company marketing plan, seasonality, customer mix, and historical store performance
- Directs the over-all set-up of floral section and ensures adherence with Company floral programs
- Assesses District and Store Management on the performance and training needs of associates assigned to the floral section; also recommends appropriate scheduling to provide optimum floral section coverage
- Provides regular updates to VP of Produce, Floral Category Manager, RVP of District and District Managers on store conditions, the effectiveness of training, and any additional training needs
- Maintains close communication with Category Manager on industry trends
- Understand and follow Quality, Environment, and Safety (QES) standards
- Possesses the ability to read and interpret profit and loss statements and understand how the categories managed are affected
- Be able to stand on your feet for up to eight hours
- Work in a high pollen and seed spore environment
9
Responsibilities For Floral Lead Clerk Resume
- Be mobile throughout the department for extended periods of time
- Familiarity with Fayetteville/Syracuse area
- Demonstrate the ability to be organized, to work independently and with the team to provide the highest quality shopping experience, all while maintaining the overall appearance of the department and sales floor and follow approved procedures for ordering, rotating, watering, and merchandising
- Frequently walking distances of 10 to 1000 ft., between various areas of the property
- Be able to supervise floral décor placement on job site
- Communicate with clients and managers on site
10
Responsibilities For Floral Department Retail Manager Resume
- Assist others at the request of Floral Shop Supervisor
- Answer phone and take orders
- Sainsbury’s Brand finance
- Prepare fruit baskets
- Drive van
- Produce daily vases and other arrangements at floral supervisor’s request
- Check and read proposals and task sheets
- Clean floor and prepare floral dept. after days work
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