Freight Associate Resume Sample
Grant Beier
304 Champlin Bypass,
Houston,
TX
+1 (555) 410 2156
Work Experience
Freight Associate
11/2015
-
PRESENT
Detroit, MI
- Adapt and problem solve quickly to find cost effective solutions when
- Accept and enter export orders in PeopleSoft and maintain communication with
- “Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi. Assists customers in a friendly, courteous manner. Promptly carries customer’s purchases to customer’s vehicles when requested
- Adheres to “Yes We Can” policy and efficiently resolves customer’s questions and requests. Supports fellow Associates through Yes We Can actions and behaviors
- Promptly responds to call box, phone calls and pages for areas of responsibility
- Prior experience in merchandise receiving, handling and stocking in other retail or warehouse/distribution environments
- Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests. Supports fellow Associates through Yes We Can actions and behaviors. Promptly responds to call box/phone pages
Freight Team Associate
10/2012
-
09/2015
Houston, TX
- Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards
- Responds appropriately to POS backup calls and Service Desk calls. Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard
- Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor. Processes rainchecks within Company standards
- Prior experience in sales, customer service or other work environment working with the public
- Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests. Supports fellow Associates through Yes We Can actions and behaviors
- Solicits and processes quick Kohl’s Charge applications
- Processes credit payments and resolves customers’ credit problems. Handles payments on NSF checks in a professional manner
- Provides proper information and instruction to customers interested in the gift registry. Promotes the registry to prospective clients and handles their inquiries in a professional manner and in accordance to Company policy. Handles gift registry problems in a quick and efficient manner
- Adheres to “2-in-a-line” standard and calls for backup when needed
Seasonal Freight Associate
10/2007
-
07/2012
Dallas, TX
- Prior experience in customer service or in cash balancing and processing
- Internal audit experience, SOX compliance, and/or SOC 1 engagements
- Experience in public accounting, preferably Big 4 accounting firms
- Experience in IT General Controls (ITGC) assessment, audit, and testing
- Proven capability in collecting, analyzing, and reporting on complex data, and drawing logical conclusions
- Track record in planning and project management and in effectively managing time to meet deadlines
- Strong written and verbal communication skills, including public speaking/presentations; and
- Proficiency in Microsoft Office products including, Excel, Access, Word, Power Point, Visio, Outlook, and other business software to prepare analyses, reports, memos, and summaries
- CPA, CIA, or CISA designations are strongly encouraged
Education
University of Phoenix - Orlando Center
2002 - 2006
Bachelor's Degree in Associates
Professional Skills
- Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things
- Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed
- Computer skills and math skills. Ability to make decisions and handle fast paced and stressful work environment
- Microsoft Office Skill sets – Proficient in Excel, Word
- Retail, outside sales or trade experience
- Three to five years of transportation experience
- Prioritizes hanging/processing of ad merchandise and new receipts
How to write Freight Associate Resume
Freight Associate role is responsible for insurance, reporting, shipping, auditing, retail, software, accounting, logistics, inventory, sox.
To write great resume for freight associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Freight Associate Resume
The section contact information is important in your freight associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Freight Associate Resume
The section work experience is an essential part of your freight associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous freight associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular freight associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Freight Associate resume experience can include:
- Utilizes and adheres to Company best practices when unloading merchandise, fixtures and supplies from trucks and when stocking or moving these items to designated appropriate selling floor or stockroom areas
- Preps merchandise for the merchandising process by ensuring merchandise is sorted and staged appropriately. Removes merchandise from cartons and packaging, places merchandise on proper hanger, verifies price ticket information and tickets merchandise as required. Applies appropriate EAS tags to merchandise according to Loss Prevention guidelines
- Follows Company merchandise presentation directives and standards while merchandising incoming truck freight and replenishing the sales floor
- Maintains all Company stockroom capacity and organizational guidelines, including recovering the dock at the end of each shift
- Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor
- Checks in and processes direct shipments of merchandise, fixtures and supplies for the selling floor or stockroom areas
Education on a Freight Associate Resume
Make sure to make education a priority on your freight associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your freight associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Freight Associate Resume
When listing skills on your freight associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical freight associate skills:
- Operate in a fully responsible manner and comply with the law and Company
- Physical activities include using hand tools, bending, stooping, climbing, and reaching
- Spend up to 100% of work time moving about the receiving area, stock areas, and sales floor
- Execute assigned daily tasks – including replenishment, markdowns, housekeeping, etc
- Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store
- Performs packing out and packing down merchandise
List of Typical Experience For a Freight Associate Resume
1
Experience For Freight Team Associate Resume
- Initiate contact with vendors or other Scheels stores to secure desired product upon direction by corporate team
- Communicates with customers in regards to shipping dates, stock availability, and any possible delays or backorders. Answers customer questions and responds to customer requests in a timely manner
- Work closely with the Freight and Accounts Payable teams
- Print and process daily orders
- Accurately shop on sales floor for items
- Box and ship items to customers
List of Typical Skills For a Freight Associate Resume
1
Skills For Freight Team Associate Resume
- Approach customers to determine if they need help loading product
- Prepares store for grand opening
- Moves freight safely from designated staging areas to overhead
- Maintain monthly freight aging report
- Maintain files tracking accessorial freight charges and invoice inaccuracies
2
Skills For Freight Resolution Associate Resume
- Lift 50 pounds on a frequent basis. Greater than 50 pounds = 1 Associate per 50 pounds
- Spend up to 100% of work time moving about the receiving area, stock areas, and sales floor. Physical activities include using hand tools, bending, stooping, climbing, and reaching
- Lift 50 pounds on a frequent basis. Greater than 50 pounds = 1 Associate per 50 pounds
- Spend up to 100% of work time moving about the receiving area, stock areas, and sales floor. Physical activities include using hand tools, bending, stooping, climbing, and reaching
- Knowledge of WEI supply chain
- Meet outlined Customer Service Expectations
- Adherence to Company policy and procedures is required. Regular attendance is required
- Work independently and propose solutions
- Properly loads merchandise, fixtures and/or supplies onto trucks for transfer or return
3
Skills For Seasonal Freight Associate Resume
- Assists selling department Associates and Store Management in moving merchandise and fixtures on the selling floor or between the selling floor and stockroom areas. Assists with assembling fixtures and furniture when needed
- Confirm receipt of merchandise, ensuring ASN’s are received according to company directive within 24 hours
- Utilizes replenishment reports when replenishing the sales floor to ensure Company in-stock goals are maintained
- Checks for seal discrepancies and misdirected shipments and reports discrepancies to Supervisor
- Assists with price changes, USA counts and uses RF equipment (radio frequency) as needed
- Collects trash, sorts hangers, compacts cardboard and performs other stock and fixture maintenance tasks as required
- Ensures the sales floor is customer ready (free of flatbeds, hanger racks and other dock equipment). Repositions floor fixtures to the correct positions by the end of each shift
- Adheres to all safety rules and regulations as outlined in the Safety Manual
4
Skills For Associate Manager, Freight Audit Resume
- Adheres to replenishment best practices
- Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings
- “Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi
- Assists customers in a friendly, courteous manner
- Promptly carries customer’s purchases to customer’s vehicles when requested
- Adheres to “Yes We Can” policy and efficiently resolves customer’s questions and requests
- Supports fellow Associates through Yes We Can actions and behaviors
- Builds end caps and promotions
- Provides fast, friendly service
5
Skills For Freight Payables Associate Resume
- “Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi. Assists customers in a friendly, courteous manner. Promptly carries customer’s purchases to customer’s vehicles when requested
- Adheres to “Yes We Can” policy and efficiently resolves customer’s questions and requests. Supports fellow Associates through Yes We Can actions and behaviors
- Identifies and communicates merchandising and sales floor operational opportunities to Supervisor, Area Supervisor or E3
- Follow FIRST (Find, Inquire, Respond, Solve, Thank) in customer service
- Asks open-ended questions and expresses interest in projects in order to put the Customer at ease, determine Customers' level of expertise and determine Customers' needs
- Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: strike points, signing, sizing, clearance and clean store
- Answers questions about products and services
6
Skills For Sales Associate, Freight Las Vegas South Resume
- Arranges merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards. Resolves ad issues as needed by changing signs to reflect current sale price
- Promptly responds to call box, phone calls and pages for areas of responsibility.Operations
- Utilizes and adheres to Company best practices when unloading merchandise, fixtures and supplies from trucks and when stocking or moving these items to designated appropriate selling floor or stockroom
- Stock merchandise onto shelves for customer availabiltiy
- Follow proper safety and back Injury prevention guidelines
- Communicate any issues to dept. supervisor
- Merchandise new items as directed
7
Skills For Sales Associate Freight Resume
- Build end caps and promotions
- Maintain aisle cleanliness and shoppability s othat merchances is accessible
- Maintans safe and organized overhead
- Communicates in-stock level of merchandise
- Takes inventory or examines merchandise to identify items to be reordered or replenished
- Ensure shipments are dispatched via PeopleSoft and scheduled to meet all
- Fulfill requests for freight information from various departments
8
Skills For Sales Associate Freight Columbus Resume
- Update monthly rail fuel surcharge in PeopleSoft
- Update weekly truck fuel surcharge in PeopleSoft
- Interact professionally with co-workers, Company business associates and the
- Work together in a cooperative spirit to serve the best interests of the Company
- Act as a resources in Logistics for all internal customers
- Consistently looks to improve Total Cost of Ownership in a spirit of Continuous Improvement by collecting information, analyzing, recommending, communicating, and executing reduction in waste
- Manage defective products received during freight from vendors, products returned from customers and track shipments to the store and customers
9
Skills For Early Morning Freight Associate Resume
- Maintain and keep shipping supplies stocked
- Backup the Load Analyst who is responsible for inbound freight
- Allocate freight costs to individual customer accounts from the Carrier freight invoices
- Creates Vehicle Master Active report, Fuel Recap report, Gasboy Fuel Costing report, and Fleet Vehicle Mileage report on a monthly basis. Create Vehicle Audit Report on a daily basis
- Tracks the DOT Fuel Index on a weekly basis
- Work closely with Load Analysts and Carriers to reconcile Carrier freight invoices for accuracy
- Accurately and efficiently process special orders received from other Scheels locations and our customers
10
Skills For Sales Associate Freight Team Wisconsin Dells Resume
- Assist in web store fulfillment
- Accurately process customer special orders (OMS system), ensuring correct discounts, pricing and/or arrangements and shipping details are properly applied to orders
- Demonstrate accuracy and thoroughness to meet productivity and safety standards
- Prepare and present items for shipping
- Assist in loading packages for UPS
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